Nothing special about the service at this hotel, but the location is great if you're going to a Pirate's game!Genuine Hotels.com guest review
"Ideal for baseball / foodie"
Couldn't have asked for a more ideal location to walk over to PNC. the Renaissance offers a well designed modern hotel at a great value without being over-the-top hipster. Plus you've got restaurants nearby and Pointe Park, a perfect place to stroll after your morning coffee in the square.Genuine Hotels.com guest review
Very convenient, a walk to PNC field. Close to downtown scene.Genuine Expedia guest review
"It was just ok"
Nothing about this made me think it should be rated more tha 3.5. The hotel bar staff was just okay. Not overly helpful or courteous. The rooms were clean but small. The interior while some of it was redone to look modern, a lot of it was old and looked incomplete. Not worth the extra $.Genuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback. our decor was intended to keep the integrity of an indigenous iconic hotel with old world charm and touches of modern elements. I am sorry you did not care for the way the hotel looked and we will use your feedback during our planning phase of our rooms renovation. We will get you into one of our larger rooms the next time you visit Pittsburgh as most of our rooms are large and spacious with great views! We look forward to helping you discover all that the Renaissance Pittsburgh has to offer. Sincerely, Paul Newmaster General Manager
"Pittsburgh - Close to PNC Park"
This was my 5th visit to Pittsburgh, and my first stay at Renaissance, will certainly stay here again. Close to PNC park and all downtown activities. Breakfast Sunday in the restaurant was good, unfortunately painfully slow service, but, they may have had an off day. I didn't allow that to take away from the overall score and experience!Genuine Hotels.com guest review
Arrived at 11:00PM and they had given my room away. I had paid in advance.Genuine Expedia guest review
Response by Renaissance Pittsburgh Hotel I apologize that we did not have your room available upon arrival. I thank you for your feedback and hope that you give us another opportunity to serve you in the future. Sincerely, Paul Newmaster General Manager
"Not worth the price"
It may just be me but double the amount for a room regardless of what was going on in Pittsburgh was ridiculous. The website made the place look like a Vegas Strip quality hotel but I was very disappointed the room was small and the bathroom was in need of repairs. Yes the location can't be beat but that was about it.Genuine Hotels.com guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback regarding the Renaissance Pittsburgh. We value your opinion and will review your comments at our next staff meeting. The majority of our rooms are much larger than most hotels with high ceilings and upgraded amenities. I apologize that you did not feel that we met your expectations and hope that you will give us an opportunity in the future to change your opinion. Sincerely, Paul Newmaster General Manager
"Wonderfully charming hotel"
We were in town for the Pittsburgh Half-Marathon and needed a hotel close to the starting line. Unfortunately, we waited until the last minute, but Hotels.com came through with a room at the Renaissance for us. Very convenient location within easy walking distance of PNC Park, PPG Place, Market Square and lots of inexpensive parking. Older hotel with […] lots of charm that has been wonderfully restored. Very clean with friendly, helpful hotel staff. Breakfast at the restaurant great too! Read moreGenuine Hotels.com guest review
Response by Renaissance Pittsburgh Hotel Thank you so much for the kind remarks regarding your stay with us here at the Renaissance Pittsburgh Hotel. We look forward to having you stay with us and discover something wonderfully new the next time you visit Pittsburgh! Have a Great Day! Paul Newmaster General Manager
"In the heart of the Cultural District and Marathon"
Stayed there while running in a race. Very close to start and finish. Near all the great, old theaters, as well as the Strip District. Friendly staff. Nice rooms.Genuine Expedia guest review
"Short walk to PNC Park"
Beautiful old hotel...terrific to be able to walk across the Roberto Clemente Bridge to PNC Park and the Pirates game...really terrific to be able to have the short walk back to the hotel after the game!!!!Genuine Hotels.com guest review
Fabulous hotel and friendly serviceGenuine Hotels.com guest review
Once a gem now an outdated old hotel. Would not stay again.Genuine Hotels.com guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback. We believe that we are still the gem of the city in both service and product. We just finished a renovation of our lobby and we have plans to update many more areas of the hotel in the near future. I apologize for any inconvenience that caused you to view the hotel poorly and will be available to discuss your stay should you decide to contact me. We look forward to serving you in the future, and to help you discover something new in the Pittsburgh Area! Sincerely, Paul Newmaster General Manager
The staff is very friendly and helpful. The motel is very clean and well kept. Parking garage right across the street is only $5/24 hours on weekends to self park. Motel is expensive but is in the heart of the city within walking distance of everything.Genuine Hotels.com guest review
My husband and I decided to stay in town for an event. I choose the Renaissance as a friend had recommended it. The bed was very comfortable and we had a beautiful view of the river.Genuine Expedia guest review
"Fairly unpleasant experience"
Business travelers need rest, not distractions. Room was nice enough in size and amenities, but was SOO HOT I could not sleep. Thermostat setting made no difference, just ran and ran until I was boiling. Had turn off completelyand open window. It was far too late in the evening (after midnight) to have maintenance come in. I called the desk and got […] a very sympathetic night auditor who said all the right things, but off course couldnt solve the problem. The worst part was at checkout there was no compensation to me for the trouble. I think they offered me breakfast coupons, which of course due late bedtime, I had no time to use. This lack of sleep had a negative impact on my preparedness for large CIO presentation. I would hesitate before spending another night in this so called US top 25 hotels. Read moreGenuine Hotels.com guest review
"most breathtaking views"
We were only there overnight but our king suite was beautiful. Ironically the best view of the water was from the bathroom. The staff was very accommodating, knowledgeable and helpful. The hotel is walking distance from a variety of restaurants. .We would definitely recommend this hotel and stay there again.Genuine Hotels.com guest review
"Lovely hotel downtown"
This is a nicely renovated hotel that was once an office building. The lobby is elegant. The rooms are good-sized and comfortable. It's conveniently located in the downtown cultural area. There are lots of places withing walking distance. The staff were all friendly and helpful. The food in the restaurant was good (we had breakfast there, don't know […] about other meals). Highly recommended. Read moreGenuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you for your kind words regarding the Renaissance Pittsburgh and Braddocks Restaurant. I highly recommend lunch or dinner in our restaurant as it is one of the top rated venues in the city! Have a Great Day! Paul Newmaster General Manager
"This place can do anything!"
Pittsburgh is unstoppable! We came for a long 3 day romantic weekend and enjoyed every minute of our stay. Experiencing the sites was made easier with our choice to stay at the Renaissance. Thanks Pittsburgh. Thanks Renaissance. And thank you Expedia. We will have to do this again sometime!Genuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you! We are happy that you were able to make many discoveries during your stay with us! Have a Great Day! Paul Newmaster General Manager
The hotel is in an excellent location. NIce sized rooms. Friendly staff. Great service,Genuine Hotels.com guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback! We have several indigenous discoveries for you to experience. Our Navigator program will assist you in finding some unique offerings Pittsburgh has, but few know about. We look forward to your future stays with us! Paul Newmaster General Manager
"Pretty satisfied customer"
Best night's sleep I ever had in a hotel/motel. The bed and pillows were crisp and comfortable. The room was clean and the bathroom was lovely. The room itself was not very large. And in my mind, for what the room cost, I expected a nice view and two robes since there were 2 occupants of the room. Our view was of the rooms directly across from our room. […] If I craned my neck real hard, I could see a glimpse of the river. They did bring us another robe, but we were told that typically only one robe is placed in the rooms. Read moreGenuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback. We do only provide one robe per room but our staff is accessible for any, and all calls for assistance. We also have several different types of rooms as the hotel was converted from a former VA hospital and Fulton office space. We have a wide array of rooms and views for you to discover. We look forward to future stays with us. Sincerely, Paul Newmaster General Manager
"I love Pittsburgh !"
Perfect in every way!Genuine Hotels.com guest review
Response by Renaissance Pittsburgh Hotel Thank you for staying at the Renaissance Pittsburgh! Paul Newmaster General Manager
"Great location but really thin walls."
The hotel is really pretty and the location is great, but our room had paper thin walls and could hear practically everything in the room next door (the man's coughing kept us up all night long) and the thermostat did not work correctly so the room was soooooo warm all night. The staff was friendly, but no matter how nice the hotel is, if you can't […] get a good night's sleep, what is the point. Read moreGenuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback. I apologize that your stay was less than exceptional. We will use this information to better serve our guests in the future. Sincerely, Paul Newmaster General Manager
I would not pay the amount of the room ...I would search for a lower priceGenuine Expedia guest review
Response by Renaissance Pittsburgh Hotel I am sorry you are not happy with our rates. We do have certain dates that we do offer lower rates and would be happy to serve you as our guest. I can assure you that you will be pleased with the décor and service we provide. Sincerely, Paul Newmaster General Manager
"Downtown First Night 2014"
We stayed for first night 2014. The hotel is located very convenient to the first night activities in the cultural district. The hotel was clean and the service friendly. A parking garage was located across the street (no in-out privileges, but not needed due to location of our events). The one item that disappointed was we had no microwave in the […] room. Read moreGenuine Hotels.com guest review
Response by Renaissance Pittsburgh Hotel Thank you for choosing the Renaissance to celebrate First Night! We appreciate your patronage and look forward to serving you in the future. Sincerely, Paul Newmaster General Manager
"No heat on New Year's Eve"
My husband and I are quite familiar with the high standards of the Renaissance Hotel as our daughter's wedding ceremony and reception were held there in the recent past. We checked into our hotel room around 4PM on New Year's Eve. The thermostat was set @ 68 degrees F but felt cool, so I increased the temp to 72. We headed out to enjoy dinner and First […] Night festivities. Upon returning to our room at 1:30AM anticipating a toasty night's rest, we discovered the room was quite chilly, although the thermostat showed 72. Needless to say, I was not about to call for maintenance at this hour! My husband and I slept in our down puffer coats that night....quite romantic! When we checked out early the next morning, I mentioned this incident to the hotel personnel who stated he would like to help but because we were a pre-paid (thru Expedia) he needed to have his supervisor address this problem. He took my phone # and said someone would call me. Sadly, no one has called :( which is rather disappointing for a first class establishment. Read moreGenuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you for your feedback, I apologize that you did not have heat and I feel terrible that you were disappointed with your stay. In the future you can call the front desk at any time and they would be happy to assist you. With regards to follow up, I will look into the matter and see if we can get in touch with you. I can assure you that this is the exception and not the rule at the Renaissance Pittsburgh. Sincerely, Paul Newmaster General Manager
Close to both Heinz field and PNC stadium. Our room was big and clean! When we stay again it will be at this hotel!Genuine Expedia guest review
Response by Renaissance Pittsburgh Hotel Thank you for choosing the Renaissance Pittsburgh! We take great pride in exceeding our guests expectations. Sincerely, Paul Newmaster General Manager
"Well positioned hotel with a great view"
Due to a recent 'full house' experience that we had at this hotel a few weeks before, they went the extra mile in taking care of us this time. Luxury accommodations were provided instead of the regular room that we paid for in advance. The staff could not have been more accommodating.Genuine Expedia guest review
Perfect setting in downtown with the best breakfast in town. We parked across the street for $5.00 and the Steelers game was the next day. We had a wonderful time in the historic, beautifully decorated and clean hotel. We will stay there again. The view of the river was fantastic.Genuine Hotels.com guest review
"Great historic hotel and recently renovated"
We had a great stay at the renaissance. The hotel is beautiful and recently gone through a full renovation. Staff was knowledgable and friendly. Great location as well.Genuine Hotels.com guest review
Our only problem was with the cabs. We asked for a cab for a specific time, went downstairs ,waited and waited . Then we found out they can not hold a cab, the problem would have been solved by just telling us at the beginning. our room was very nice and the breakfast very good. Would stay againGenuine Hotels.com guest review
"Business trip holiday"
Staff was great , room was big and clean. It is located near the theatre and walking distance to many restaurants. Valet staff were friendly and helpful. The bar staff was attentive. However, I felt the bar design did not match the hotel. It felt like a diner instead of a classy hotel bar. I had a great stay and will probably visit again.Genuine Hotels.com guest review
"Very nice stay"
The hotel room, service and cleanliness were very good. the location was great for Steeler game and casino visit.Genuine Hotels.com guest review
We only were staying for one night ... Went to football game. 830-1130. Got back to rm late. The only bad part of the stay was when housekeeping came in our rm at 845am to clean rm (we were still sleeping) they should have waited till we checked out Great place other than the one bad experienceGenuine Expedia guest review
"Great Hotel in a Great Location"
We were greeted by a wonderfully professional young man at the Reception Desk, Brian Ross. Our check-in was smooth and he was able to help all 3 couples to be located on the same floor. He is really an asset to your fine hotel. The lobby was beautifully decorated for the holiday season and the rooms were very comfortable and clean with all the amenities […] needed for our brief stay. We will definitely return. Read moreGenuine Expedia guest review
"Miami BIG Lugz Stillerz game"
My Miami Dolfin friends and I went to the Stillerz/Dolfinz game and stayed here. Wow and double wow. Hotel lobby was amazing. Staff was so accommodating. Rooms were so clean and the down comforters were well accepted given the fact it was 27 degrees outside. Located across the bridge from PNC ballpark it's a great location. We look forward to bringing […] our families up this spring for a Pirates ball game and staying here again. I've lived in Pittsburgh for 30 years and never stepped foot in this hotel. Now I can't wait to go back!!! Read moreGenuine Hotels.com guest review
excellent accommodations; friendly/ helpful staff; luxurious roomsGenuine Hotels.com guest review
"Great location if you're going to the theatre"
Fancy hotel and in walking distance to restaurants and bars.. and the theater! If you like to hit the gym while you travel, this hotel has one of the best I've seen.. it's a bit pricey but if you can score a deal it's worth it.Genuine Hotels.com guest review
There for light up night. Excellent customer service. Enjoyable stay.Genuine Expedia guest review
There for light up night. Excellent customer service. Enjoyable stay.Genuine Expedia guest review
"Disaster Upon Arrival"
Horrible experience, we were rerouted to another hotel of over less expensive cause they were having a function and gave our rooms to the function instead of honoring our reservation! BEWARE poor management!! NO prior warningGenuine Hotels.com guest review
"great hotel close to many great restaurants"
this hotel was so perfect and was very close to all the best restaurants and had amazing views of the bridges, river, and city.Genuine Expedia guest review
"Great location, easy check-in, beautiful hotel!"
Very pleased with our experience at this hotel. Everything was really nice, no complaints from this crew!Genuine Hotels.com guest review
Great hotel in a great location. Perfect for going to a football or baseball game! Parking was right across the street and only cost $15 for two nights. Loved the food at brad docks downstairs and only wished there was a continental breakfast.Genuine Hotels.com guest review
"great for Steelers home game"
The hotel is a old hotel that has been updated. The hotel has retained much of the style of the 1930s. The hotel is within walking distance to both stadiums....lots of Steeler fans stay at the hotel for the weekend. There are many local places to eat and drink in the area. The lock on the door was broken/ The shower needed to be fixed because of a banging […] sound when turned on to hot. The view from the room below fifth floor was blocked by other buildings. The hotel is within five minutes of city bus to airport ($3.75 vs $40 for local shuttle and $50 for cab).I wold recommend the hotel because of location and the helpful staff. Room was clean and bed was wonderful. Read moreGenuine Hotels.com guest review
"Convenient to Heinz Field"
The hotel was nice enough, a short walk to Heinz Field, and nearby places to eat. Although its older and in decent shape it was a bit pricey.Genuine Hotels.com guest review
This hotel was absolutely beautiful! Friendly staff and doormen. The location of the hotel to Heinz Field and PNC Park are perfect - a quick walk across the bridge. It is also located just a few short blocks from the market square. Everything is within walking distance. Braddock's has some amazing food! The rooms were clean and restocked every day.Genuine Expedia guest review
"Best hotel in Pittsburg!"
We've stayed at many hotels in Pittsburg and the renaissance is by far the best. Awesome location in cultural district.Genuine Expedia guest review
My stay was great. Eveything was perfect from when I arrived to when I left. The only negative is the parking situation. $30/dayGenuine Expedia guest review
Staff was friendly and helpful .Room was neat and bed was very comfortable.Genuine Expedia guest review
My son and I went to see the Steelers play at Heinz Field. The hotel was within walking distance. The staff at the hotel were friendly and helpful. Everything was great! Highly recommend this hotel!Genuine Hotels.com guest review
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