Staff was friendly and helpful .Room was neat and bed was very comfortable.Genuine Expedia guest review
My son and I went to see the Steelers play at Heinz Field. The hotel was within walking distance. The staff at the hotel were friendly and helpful. Everything was great! Highly recommend this hotel!Genuine Hotels.com guest review
"Excellent location for downtown events."
My wife and I stayed here while in town for a Steelers game. Location is perfect not only for both stadiums but for almost all the local attractions you want to see. Easy access to the freeways and only a 15 minute walk to Heinz field. The hotel staff was excellent and the restaurant has a good menu.Genuine Expedia guest review
Had a very good stay. No problems Nice place to stay for a football game. For breakfast I would eat at Pamela by the strip. Very GoodGenuine Hotels.com guest review
We came for a concert at the Consol Energy center. It was an easy walk there and the hotel is centrally located to many shops and restaurants.Genuine Hotels.com guest review
"Elegant hotel in great location!"
I booked the Renaissance Pittsburgh for three people for only a one night stay to see Pearl Jam at Consol. The hotel did not disappoint! The lobby is majestic - almost surreal. The room was very clean, modern, and spacious. There were two very large windows that opened so we could enjoy the crisp fall air. (The windows were a bit scary being on the […] 7th floor and able to open wide but we loved it!) We loved the little perks: single cup coffee maker, Aveda toiletries, large tub, extra seating, etc... The hotel is in a great location! We were able to walk to the concert venue and had many restaurant options. The next morning we walked to breakfast after sleeping in because check out isn't until noon. Helpful hint: We parked across the street in a city parking garage and paid $9.75 for overnight!! Overall, we were very pleased! Read moreGenuine Expedia guest review
Our room was rather upscale, very clean, comfortable and spacious. The hotel is within walking distance to many key tourist attractions. One of the best hotel choices we have ever made.Genuine Expedia guest review
Two major points: 1. Left room at 9 AM did not return until 4 PM. Maid service was just arriving at the room at 4 PM did not make it up and did not seem very concerned about it. I let the front desk know what happened, during checkout. The woman at the desk feigned concern, in a very over the top and poor manner. I could tell she didn't care and didn't […] have any idea how to resolve the issue either internally within the hotel and it's staff or externally with the customer, in this case me. 2. The restaurant service was also poor and very slow. My girlfriend ordered 2 poached eggs and wheat toast. She received her order 35 minutes later. WOW!!. While we waited we watched our waiter spill milk on our table and drop myriad of other things, silverware mostly. The hotel looks nice but the staff is below average, not well trained, and very nonchalant. I would not stay there on my next visit. Read moreGenuine Expedia guest review
Overall Stay was amazing. Great service, great location, beautiful hotel. Will definitely be staying here again!!Genuine Hotels.com guest review
"Close to sports venues"
Great service and rooms were very clean. We liked the locationGenuine Expedia guest review
"perfect for a baseball weekend"
We were in Pittsburgh for our 1st time & to catch a Pirates game. The hotel was very chic & parking was conveniently across the street. We were able to park & just walk everywhere. Food & bars were all walking distance. The hotel is located right at the 6th street bridge (PNC Park just over the bridge), which is a short & pretty walk. I would definitely […] stay again & recommend it! Read moreGenuine Hotels.com guest review
"a evening of baseball"
very nice, enjoyed our day completely,every thing was right here.Genuine Hotels.com guest review
"We stay here several times per year"
We're from DC but have season tickets for the Steelers and stay here pretty regularly. Huge fan of the little bar off the lobby...the short rib pierogie's are fabulous. But...I'm not sure if it's because we're there on football weekends when they're booked up with casually dressed fans...the service is not up to Renaissance standards. An example...there […] was no hair dryer in our (very small) room. After calling and waiting 25 minutes, we left for our restaurant reservation with damp hair. (Dryer was in our room when we returned...didn't need to style our hair before bed) Read moreGenuine Expedia guest review
"Great location with surrounding fun bars !"
The room was beautiful and the view of the river was spectacular. There were three weddings the night we were there! I wish we had stayed two nights since it was such a great experience!Genuine Hotels.com guest review
Staff was VERY helpful and accommodating. They had doormen open the front doors. Our room had a wonderful river view.Genuine Expedia guest review
"Very nice hotel but neighborhood not so much"
Hotel staff could not have been better. Promptly upgraded room upon my request. Very responsive to other requests with one exception: when I reported that the room had nothing explaining the hotel and its facilities; e.g., checkout time, business center, exercise facilities, I was told that such material had been removed from the rooms because of pending […] renovations and was no longer available. I found this very odd. Excellent restaurant with reasonable prices and prompt, friendly service. Read moreGenuine Expedia guest review
"So close to PNC Park!"
Not being familiar with downtown Pittsburgh, my husband and I wanted to stay fairly close to the ball park to attend a game.Finding the hotel on a map, I was so excited to see how close it actually was! The hotel was a beautiful old building downtown and the room was furnished nicely, but the bedding was so lavish! The room was so comfortable with a […] large bathroom also. Having just been to a ball game and wearing capri's and a T-shirt, I was a little leery about going to the lounge after the game, but the hotel staff must see this a lot, and it was a fun evening by all in the lounge. The only drawback with staying in a hotel downtown, there is no parking, and to pay $30.00 to park a car, in addition to paying the hotel price is a bit much. Would I stay there again? Yes, because of the close proximity to everything! Read moreGenuine Hotels.com guest review
"Great downtown property"
Beautiful facility in a great location. Our only complaint is the 4pm check in time which can be quite inconvenient if you have late afternoon or early evening plans.Genuine Hotels.com guest review
Beautiful hotel. Super convenient to PNC Park. Easy walk to other downtown sights.Genuine Expedia guest review
"No Complaints !! Very clean !!!!"
Very Pleased !! Very Expensive !! Very Convieniet !!Genuine Expedia guest review
"Excellent location for sporting events"
The hotel has a magnificent old-style grace, elegance and charm. The lobby is a wonder in architecture with marble everywhere, a beautiful domed ceiling and sweeping staircases. The room was well-appointed, clean and comfortable. The service was great, hotel staff was cordial and professional. A short walk over the bridge puts you right at PNC Park […] and the location is convenient to many of the downtown attractions. One of the better places I've ever stayed. Highly recommended. Read moreGenuine Hotels.com guest review
"Great location, good service, good price."
When I called the hotel about a possible early check-in the lady said by all means, and since a large wedding party was coming, we could get a better room by coming early. The valets at the street advised of us cheaper parking across the street. Everyone we encountered at the hotel was very helpful.Genuine Hotels.com guest review
"great hotel(sans the room) and close to stadiums"
Friendly staff, great location, and plenty of ammenities. However, the $10 parking accross the street was filled for the football game so we had to pay the $30 for Valet. Yikes. Also I think we had the worst room in the entire hotel which kind of stunk. Make sure to ask that your room isn't the one behind the giant air conditioning unit on the 5th floor. […] It's pretty ugly to look at and you can hear it all night long. Luckily we didn't spend much time in our room anyways. Aside from the horrible room I paid full price for and the required $30 valet parking, it was a fantastic place to stay at and was very hospitable. Read moreGenuine Expedia guest review
"Well located friendly staff"
The hotel is well located and very comfortable. The friendly staff is happy to help you get around and enjoy your stay.Genuine Hotels.com guest review
"Night at the ballpark"
Spent one night in Pittsburgh to attend a Pirates game with the family. Great experience all around.Genuine Expedia guest review
"Very Nice and convenient"
This hotel is beyond nice and in excellent location. Only complaint is you could here every door slam throughout hallway.Genuine Hotels.com guest review
"close to pnc field"
couldn't have been treated any better. enjoyed every thing about the hotel. asked my grandson how he liked it and he said he didn't want to leave so I believe that says it all!Genuine Hotels.com guest review
We were visiting Pittsburgh for a Cardinal series and to be tourists in a city we were not familiar with. Our choice of the Renaissance was perfect! The location and proximity to PNC Park, restaurants, museums , bike paths, shopping and all things Pittsburgh couldnt have been any better! The service we recieved was ,for the most part, excellent. The […] hotel is expensive but I would say well worth the cost. Read moreGenuine Hotels.com guest review
"Close to PNC Park"
Everything about the hotel was great except for housekeeping services in that when we were able to check-in (4pm), housekeeping was behind and they were not able to accomodate our room reservation selection of a king bed suite. If we wanted our selection, the wait time for check-in was unknown.Genuine Hotels.com guest review
"Super hotel great price."
One of the nicest hotels that I've stayed at.Genuine Hotels.com guest review
One of the nicest hotels I've ever stayed at. I will recommend it to anyone who asks!Genuine Hotels.com guest review
"Had The Best Time"
Thinking about the wonderful blintz at breakfast, If I had had more time I would have eaten dinner before the show at Heinz Field because everything I did enjoy was all I wanted.Genuine Hotels.com guest review
"Excellent, near all of the places"
All was excellent, except that I leave a package to send and two day after I can know nothing, I dont know if the sent or not, I was tracking the Fedex Number and is invalid, this mean that they dont sent it, I hope tomorrow I can comunicate with the manager in charge of shipment.Genuine Expedia guest review
"Customer service leaves something to be desired."
Customer service/reception needs better management. My wife and I inquired about alternate parking solutions and she had absolutely no idea and looked like she was dumbfounded. The ability to find creative solutions when an obvious answer isn't in your arsenal is a must in the world of customer service. This particular customer service can take a page […] from the Renaissance Polat in Istanbul, Turkey. Read moreGenuine Hotels.com guest review
Our stay at The Renaissance Pittsburgh was very enjoyable! We decided to catch a Pirates/Phillies game on the 4th of July and found the location of the Renaissance a perfect spot for walking to the game. Because of all of the events that were going on in Pittsburgh over the Holiday, we found that The Renaissance was right in the middle of all of the […] action. Can't wait until next year! Read moreGenuine Hotels.com guest review
Great hotel in downtown Pittsburgh. Gorgeous view and very close to PNC park. We had a wonderful breakfast in Braddock's cafe in the hotel and the rooms were very nice. The only downside was the $30 a night valet parking fee. Upon arrival it was quite hectic to pull up to valet park in the middle of traffic! We had to hurry up and grab our bags and […] luggage out of the car and then move out the way of traffic. This hectic moment was quite stressful. Braddock's restaurant is awesome and the service is fantastic! Jess our waitress was so nice and made our experience wonderful. Also, Dan at the valet stand was very helpful in giving us good directions to leave the city when many of the streets were closed due to the fireworks display. Also, Jeremy was amazing with helping us with various details of our trips and helping us secure the advertised perks and he went out of his way to make our stay wonderful! Excellent experience, great hotel and would stay there again. Read moreGenuine Expedia guest review
"close to both ball parks"
very nice,a lot of sites to see with in walking distance of hotel while waiting for the ball game to start.Genuine Hotels.com guest review
"Great historic hotel."
Great weekend stay in Pittsburgh. Easy walk to theaters, arts festival and the baseball game!Genuine Expedia guest review
"nice close to stadiums"
overall not bad but found some dirty linen and clothes in roomGenuine Expedia guest review
This is an awesome hotel very well maintainedGenuine Hotels.com guest review
"A Great Place to Stay"
My best friend and I stayed here for a night to attend a Pirates game. The hotel was better than I expected, definitely top notch. The beds were so comfortable and we both got a great night's sleep after returning from a late night out. I would recommend this hotel to anyone staying in Pittsburgh and will definitely stay here again on my next visit […] . Read moreGenuine Hotels.com guest review
"Stayed here many times - maybe the last"
Stayed for a get away weekend in great downtown Pittsburgh. Don't get me wrong this hotel is nice but nothing great. Mainly my disappointment is with the rooms themselves. Other than the suites which are very nice the rooms are small and outdated. Bar is small and nothing special. Location of the hotel however is great for just about everything.Genuine Expedia guest review
"Comfortable Hotel, very close to the ballpark"
Was convenient to the convention center and the restaurant was very good.Genuine Expedia guest review
We stayed here following the Good vs. Evil show at the Benedum. Despite being local Pittsburghers, we decided to treat ourselves to an overnight stay at this gorgeous hotel. Room was perfect, lobby bartenders were gracious and accommodating. Would stay again if we find ourselves downtown again!Genuine Expedia guest review
"Walk to PNC Park"
Great hotel, great service, great location for weekend series at PNC Park....will do again....Genuine Hotels.com guest review
"will stay again"
Did the Pittsburgh Marathon. It was very convenient to the start and finish lines. The Staff were cordial and congratulatory. I liked the convenience of the downtown Pittsburgh area being right outside the door. Overall it is a little pricey for a room with no refrigerator . The bed was very comfortable but the TV remote did not function correctly. […] Outside hallways need more lighting. Overall I will stay here again based upon the location and the ease of getting around Pittsburgh. Read moreGenuine Hotels.com guest review
"Very nice stay"
The room was ready on time. The staff was friendly, Every thing worked in the room . Great location . and parking was close and reasonable. I will stay there again.I also felt safeGenuine Expedia guest review
Horrible service. Called a couple days before and asked about reserving a car or a can for transportation. Staff advised you can book on when ready to leave. Got there and no transportation was available due to all the activities that nobody mentioned to me was going to be a busy night. So we drove to our concert and came back. When we came back parking […] deck was so full! Went to room and the cleaning staff did a horrible job on cleaning the room. There was popcorn in the bed and we had no popcorn! Read moreGenuine Expedia guest review
Truly unique experience. The staff was wonderful and the hotel is an architectural gem. Definitely worth a visit!Genuine Expedia guest review
Very enjoyable stay. Hotel staff was very attentive. Nice big room. Very clean. Great potato chips in the bar.. would definately stay again.Genuine Hotels.com guest review
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