Very overpriced - old and small casinoGenuine Hotels.com guest review
"Would stay again."
Thw room was very clean and comfortable. The staff very freindly. And a beautiful veiw of the river.Genuine Hotels.com guest review
We had never stayed at this hotel, and we couldn't have been happier after our two night stay. Friendly staff, huge rooms, comfortable bed. Really great value!Genuine Hotels.com guest review
outstanding!!!!!Genuine Hotels.com guest review
It was nice. Enjoyed the casino. I was disappointed in the buffet.Genuine Hotels.com guest review
I asked for a quiet room and they made sure I got one. The ladies at the desk were very sweet and helpful.Genuine Hotels.com guest review
The room was clean and the staff was friendly and helpful. The room was on located on the southwest side of building which accessed the view of the whole town.Genuine Hotels.com guest review
"Great Hotel bad restraunts."
Hotel was very nice. However the restraunts including the buffet was terrible and the service was poor especially in the cofee shop in the mornings. Very nice hotel rooms though.Genuine Hotels.com guest review
We had a wonderful time..everyone was very polite and accommodating. The room was clean and organized..will not stay anywhere else..Genuine Hotels.com guest review
2nd time staying here, love the rooms! Oversized bathtubs are my favorite, and price is great! Love the location, just one minor issue...pillows were a bit flat.Genuine Hotels.com guest review
Had enjoyable time. wish I could have stayed longer. Hope Sam's Town gets a roulette machine.Genuine Hotels.com guest review
It was Awesome!!!!!Genuine Hotels.com guest review
I had no significant issues. Staff was friendly and helpful.Genuine Hotels.com guest review
AwesomeGenuine Hotels.com guest review
I had a great experience. Everyone was so friendly and professional. I would recommend this hotel to all my friends.Genuine Hotels.com guest review
The staff was friendly in all areas. The location is ok. The hotel had a sewer like odor especially in the lobby. The spa was very average. We will probably find something else if we go to shreveport again.Genuine Hotels.com guest review
"Away for a night"
We went for a one night stay just to get away from daily routine. Gambled a lot. This Hotel is much better than the one next door. Friendly staff, nice river view room and no problem when we checked in early. We will go back from now on to this Hotel. Price is also much better than the one next door, so we had more money to gamble.Genuine Hotels.com guest review
The tub faucet was stripped and could not get hot water for shower. The clerk at the front desk was not helpful. All she had to say was 'sorry about that!' I wish that I had talked to a supervisor about itGenuine Hotels.com guest review
"$100 holding fee"
This hotel was beautiful. Check in is at 4pm and when I checked in, the room was not yet available. The front desk did put a rush on the room. There is also a holding fee of $100 to stay in this hotel that I wasn't aware of. It IS located in the terms and conditions on Hotels.com. The front desk was accommodating. The ladies in the java shop were not […] very friendly and acted like they didn't know what they were doing, but overall the hotel was a great and comfortable place to stay. Read moreGenuine Hotels.com guest review
"Nice hotel and pretty hotel......but......"
Hotel nice for in town, easy access. Desk people nice. The room was clean, pretty. Drawback--NO restaurant for late check ins. We ate packaged sandwich and fruit for $27.00. Line was LONG and took alot away from our play time on one night stay. Hotel too nice for that. NICE RESTAURANT THERE NOT OPEN ALL NIGHT for gamblers? ***You aren't allowed to use […] luggage cart without their valet.*** PARKING is a block away but not their fault of course. But that's just weird situation. Read moreGenuine Hotels.com guest review
"Watch out for the front desk !"
front desk staff lady was rude and condescending.Genuine Hotels.com guest review
awesomeGenuine Hotels.com guest review
My stay at Sam's Town was exceptional....I didn't want to leave. I will most definitely lodge here again in the near future.Genuine Hotels.com guest review
Excellent. Courtesy were the hotel staff. Would stay againGenuine Hotels.com guest review
It was excellentGenuine Hotels.com guest review
"girls weekend in shreveport"
it was a girls weekend. casino/hotel was accessible. decent location. casino was small. hotel lobby bar was fun w/a band playing nitely.Genuine Hotels.com guest review
Hotel staff were very personable and the room was fantastic.Genuine Hotels.com guest review
"SAMs on New Year's Day"
Quick getaway for us . Hotel and casino were nice . Some of the hotel staff were rude . They worked in non -tip positions and did not act professionally. However , overall good experience . Great band !!Genuine Hotels.com guest review
I really liked staying here. Will stay here again when in town.Genuine Hotels.com guest review
"First Time Stay...."
First time stay at Sam's Town. Went for a get-a-way with the fiancé Sunday - Tues, Price was outstanding, service was good, as well as the staff. The hotel was everything I could have hoped for, slept real well. The only downer was the casino felt closed in, only one single deck BJ table available. However, the close proximity of the other casino's […] make it a perfect place. Oh yeah the entertainment is always excellent at Sam's....... Read moreGenuine Hotels.com guest review
"Exactly what I expected!"
Clean Friendly GreatGenuine Hotels.com guest review
"You get what you pay for!"
this had to be one of the worst hotel stays I've ever had. Made me growing up in the hotel industry, might have spoiled me. None the less I expected more from a 4 star hotel. At best this was a two and a half store Hotel, based on service alone. The restaurants took three times as long to get a meal as most restaurants. Maid service was obsolete. When […] I called management for assistance, I must have gotten somebody who is getting off soon... Because no one ever came up to service the room. I wouldn't recommend this Hotel to anyone. the Eldorado Hotel next door was a much nicer and friendlier place to stay hats off to the El Dorado. Stay far far far away from Sams town. Read moreGenuine Hotels.com guest review
"Hotel room ok...bring outside food"
Hotel room was fine, but that overpriced buffet was ratchet. Won't ever go back simply because of that buffet. I couldn't possibly eat 18.00 worth of salad, because that was the only thing not over cooked, or had been not sitting out for hours, even though it had only been open for a hour. Highway robbery...Genuine Hotels.com guest review
"Nice Hotel On the River For a Great Price"
We were in town visiting our son and decided to give this hotel a try since it looked like a great deal for the price. We were correct. The room was huge with a very large bathroom. The staff was very friendly and helpful plus there's plenty of free parking in a large parking garage attached to the hotel.Genuine Hotels.com guest review
"Couple's weekend that did not happen"
Well, we did not actually get to stay. You see, my husband and I decided at the last minute to book a room, enjoy a great meal and Christmas shop over the weekend to celebrate his 46th birthday. We made it to the room and within 5 minutes we were leaving. My husband stated that his heart was beating fast and he was starting to sweat. We decided to […] get to an emergency room quickly. We we arrived at Willis Knighten Hospital, his heart rate was over 180 and they immediately gave him meds through an IV to slow it down. That did not work, they tried again...It finally worked at 1 the next morning and he was kept overnight by the doctor. He was finally discharged the next day at 3:00 in the afternoon. The doctors told him that if we would not have come in, he more than likely would have had a stroke. Needless to say we spent 150 for the room and spent a total of 5 min in it. Our weekend did not turn out the way it was supposed to. We know the room was nonrefundable and we understand. We have not even asked for a refund. It would be nice to be given another chance to enjoy his birthday. But we completely understand if we are given that opportunity. We can't wait to try again soon. Thank you for your time. Read moreGenuine Hotels.com guest review
"Sam's Town Rocks"
The staff was very professional and helpful. Bellman service was wonderful. I look forward to returning!!!!Genuine Hotels.com guest review
Excellent value, great hotel. I will do this again.Genuine Hotels.com guest review
"Great location. Convenient to gambling!"
Hotel was clean with easy access to restaurants and gambling. We stayed on a Saturday and Sunday night. Seems like town shuts down on Sundays! Everyone was friendly except cleaning staff was downright rude!Genuine Hotels.com guest review
"Okay but nothing special"
I just drove over for a little Thanksgiving fun and buffet. After previously enjoying the bigger and newer Margaritaville Casino this sure enough seemed small and dingey. The front desk was really slow and several employees seemed to be on personal phone calls. The room was nice but had hair laying beside the big garden tub. Not bad for the price but […] there is much nicer in the area. Read moreGenuine Hotels.com guest review
Great room low priceGenuine Hotels.com guest review
"first time guests"
This was our first time to stay here and we were very pleased with our room. It was large and very comfortable bed. The buffet was also great.Genuine Hotels.com guest review
I loved the room. Luxury level and great midweek rateGenuine Hotels.com guest review
"Nice hotel, poor casino"
Overall this is a nice hotel. The lobby, common areas and rooms are nice and up to date. The casino is one of the oldest, smokiest and outdated in the area; however, you are within easy walking distance of another more pleasant casino. the people working here were very nice and pleasant to stay with. I would likely stay again, but be more prepared for […] gambling other locations. Read moreGenuine Hotels.com guest review
"First time Guest, one night stay"
Stay one night, on our way to Branson. Room was spacious, clean and comfortable. Linens didn't seem to be top of the line however, they were okay. Bed was comfortable.Genuine Hotels.com guest review
Went there for our anniversary and had a great time. Won more money there than any other casino around.Genuine Expedia guest review
The Sam's Town Hotel and Casino was perfect for a quick visit to Shreveport. Convenient location, no need to get out searching for food or other essentials. Staff friendly and helpful!Genuine Expedia guest review
"Excellent Place to Stay in Shreveport"
Only stayed one night, but everything was excellent for the price I paid. It is in a casino, so I don't know that I'd say it's a completely family friendly environment- but it was definitely safe and more than adequate.Genuine Hotels.com guest review
"very friendly employees"
everyone was very nice very friendly and wanted to please the customer. I would have to say I was very satisfied and enjoyed my stay and experience I do not gamble so I don't know anything about that part of the hotel.Genuine Hotels.com guest review
We stayed here in Nov.2014 so it was pretty cold for this time of year more than usually. Overall we enjoyed staying here. Will definitely stay again! I only have a few minor complaints being that it was Nov. we couldn't get our room temp right at night. I really enjoyed the hotel restaurant just for something quick I'm not all that big on food when […] I go out of town, but however if you use your debt card they will charge $2.00 fee until payment process. It's not posted anywhere, but the charges do come off after it's been processed. Staff was very friendly, and helpful we weren't familiar with the area at all. Reminded me of a mini Vegas with the hotels, casinos, clubs, and outlet mall all nearby within in walking distance! Overall I really enjoyed my time here!!! Read moreGenuine Hotels.com guest review
Smokey atmosphere in casino. Rook was not that way.Genuine Expedia guest review
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