Friendly. No problem.Genuine Hotels.com guest review
Hotel was located close to my needs and parking was safe and secure.Genuine Hotels.com guest review
"Exactly what I wanted in a room"
Nice Lobby. Gave me a view. Nice work desk with two outlets for charging stuff. tv was big and clear. free parking. free internet (hotel speed). refridge in the room. And if you want to hibernate, the room can get real cold. Gym is high end...but there is an $8 charge (resort fee). Didn't gamble.Genuine Hotels.com guest review
The hotel was nice but the Casino was small. The customer service at the front desk needs improvement. The lady who was working the continental breakfast (morning of 7/10/14) on the 22nd floor was very friendly. She made you feel more welcome than the people at the front desk. Overall it was a nice stay for the price.Genuine Hotels.com guest review
"Good place in Shreveport"
We stayed here instead of the Hyatt Place in Bossier City due to its location downtown. I don't like that it's next to the Hustler Club. I do like that it's convenient. The rooms are very nice, although the bathroom showed some wear and tear. All in all, I would recommend Sam's Town.Genuine Hotels.com guest review
The staff was very friendly. Used the free valet parking service without any problems. Casino was nice and in good shape. For the money, I will continue to stay there.Genuine Hotels.com guest review
Had to make 4 calls to finally receive an extra blanket.Was always enticed to use the Sam's Club card, if I did not do it I had to call for an attandent to cash out, so I quit gambling altogether!!Genuine Hotels.com guest review
"In the Heart of Downtown Shreveport"
Sam's Town is in the Heart of Downtown Shreveport very clean room, great value for the price, & The pictures don't do it justice especially the hotel rooms. Lot's of great Restaurant's in the Lobby. We had a downtown facing view which was very pretty. Will stay here againGenuine Hotels.com guest review
It ok I like the location and the friendly staff. Needs upgrading and some cleaning.Genuine Hotels.com guest review
"Enjoyed my stay"
Everything was definitely amazing and I will definitely come backGenuine Hotels.com guest review
I booked this hotel room on line but when we arrived, the hotel could not find our reservations so we were charged a much higher rate. The room was big but we had to call maintenance to fix the water in the tub that could not be shut-off. I would not ever stay in this hotel again.Genuine Hotels.com guest review
Hotel was awesome pool was so crowded couldn't hardly swim and children swimming in diapers. ..:-( overall very nice food a little overpriced as well.Genuine Hotels.com guest review
"Excellent hotel in every way"
We moved from another hotel to this one. Outstanding service, amenties, room, and staff.Genuine Hotels.com guest review
Hotel was very nice. Rooms were great! Bathtub was huge! Would stay again!Genuine Hotels.com guest review
we had a great time at Sams.Genuine Hotels.com guest review
Hotel was ok, the room was fantastic, but the casino is small and really smoky.Genuine Hotels.com guest review
Beautiful hotel inside and out.. room was spacious and clean.. I hate the down town location because I wasn't familiar with the location. .. overall, 5 stars!!Genuine Hotels.com guest review
Loved the hotel. Great price, great room. Only thing is parking long way from hotel. Overall great stay.Genuine Hotels.com guest review
Rooms were very clean. Pool was nice, hot tub was great! Close to shopping outlet mall. Only problem we had was the room never cooled down very well... It was hot throughout most the night.Genuine Hotels.com guest review
It was amazing!!!We enjoyed the entire stay and we loved the room!!Will definitely be coming back to stay!Genuine Hotels.com guest review
Very nice stay...really enjoyed it! Had a view of the river!!Genuine Hotels.com guest review
Room was nice and clean w/comfortable beds. Casino was small and separated by 3 different floors. Location was not the best. Casino staff was acting like they were doing you a favor by being there. Will try Horseshoe or Margaritaville Hotel and Casino if am back in town.Genuine Hotels.com guest review
"Love Sams Town !"
I goto Sams Town every year and I love to stay there! I stayed 3 nights and loved every moment ! The hot tub , the pool, and a awesome view from the 21st floor! The room and bathroom was very nice . Best price too! I highly recommend this hotel !Genuine Hotels.com guest review
"Lots of fun"
Had a great stay! Husband loved the casino and kids loved the pool. Room service breakfast was wonderful! Just wish the pool stayed open a little later.Genuine Hotels.com guest review
Got a rate that was less than most budget hotels. Room was large, nice, and comfortable. Central A/C Unit. Large bathroom.Genuine Hotels.com guest review
"Easy to get to"
The staff was f=very friendly. The room was comfortable and a great view.Genuine Hotels.com guest review
Always nice and clean.. Great place to stay..Genuine Hotels.com guest review
"Right in the middle"
Very large, clean, comfortable room. The location of the hotel was right in the middle of where we wanted to be, minutes from Louisiana Downs and right across the bridge from shopping and eating, if you wanted to leave the hotel. There was a variety of eating choices there also! The valets were very helpful with directions.Genuine Hotels.com guest review
Nice room in nice place. Carpet in my room could have used a cleaning. Bathroom needed a little attention . Overall nice place to stay and I will go back.Genuine Hotels.com guest review
"Hotel price reasonable"
I please with Sam's town's accommodation and food in the buffet areaGenuine Hotels.com guest review
The hotel and staff - excellent. Some of the guests were less than courteous. Two men in the small dessert/coffee deli got into a racial verbal altercation. Unfortunately I was in between them. I will not be returning to the area due to the lack if class in many of the guests.Genuine Hotels.com guest review
"Great Rooms ,Terrible Food"
The Room and Service was wonderful....The Food at the International Buffet was Terrible...I would equal it to bland school cafeteria food.Genuine Hotels.com guest review
"Really comfortable bed!"
It was a great place to stay!Genuine Hotels.com guest review
"You get what you pay for"
To start, when checking in, they didn't have the king that I had reserved a month ago. So we ended up with double beds. The light switch in the bathroom would go off randomly. The ac didn't work. We ended up just turning it completely off because it was set too low. Room service took an hour. It was over cooked and looked horrible. It has almost no […] taste. Plus, I had sent an Email asking the hotel what the room service menu was about two weeks before my trip. She told me it was the same menus as the food places in the hotel. It wasn't. We also had n old menu and the only thing I wanted, they had taken off the new menu. And maybe I should have seen this, but I figured the smoking and non smoking rooms would be on different floors. I have a 5 month old baby and every time I walked out of the elevator there was a cloud of smoke. Read moreGenuine Hotels.com guest review
"Nice hotel, not so nice staff."
When I say the maid staff was the most helpful and courteous staff members we came across our entire visit, I am not exaggerating. The front desk staff were unwelcoming and not helpful when we checked in. When we called down with a question about pool hours the desk attendant was rude and actually hung up on me. I found a total of 3 Roaches in my room […] the 2nd day of our stay, I called and notified the desk and they immediately sent a bellhop up to help us move up 2 floors. They were prompt, but told me I would be able to speak to a supervisor and maintenance man and never heard a word out of either. That being said, the rooms were very spacious and comfortable and we never saw another bug, so that may have just been something in that room. The beds were kind of like sleeping on a park bench for all the comfort they offered. The maid staff really were awesome though, they were always offering fresh towels and talking to us about the area and what was available to do in and around the hotel. The casino is outdated and very uncomfortable, not to mention it held the distinct odor of mildew and old people. The location and view of the river was beautiful though, we were very close to the Shreveport Boardwalk and even walked there from our hotel once. (I wouldn't suggest it to 2 young girls like us again...) I had a blast, and I did like the hotel, but if I go back to stay at a casino in Shreveport, it won't be this one. Read moreGenuine Hotels.com guest review
Had a wonderful time, only there one night but would recommend to friends and would return for future visitsGenuine Hotels.com guest review
Our guys that stayed here were very pleased; no complaints!Genuine Hotels.com guest review
I stay at SAMs Town about once a month and usually find everything to my satisfaction. This weekend didn't even come close. I booked two rooms for Friday and Saturday, when I arrived at 7:30pm the rooms were not ready, told they would call when they were clean. No call came and finally got checked in at 10:45. The electrical outlets on one wall were […] out, the phone didn't work and the tub wouldn't drain. The did change our room but were not very pleasant or concerned about our in convince. Read moreGenuine Hotels.com guest review
"Convenience of Hotel to Casino"
Had a blast!Genuine Hotels.com guest review
Shower would not drain fast but other than that it was a nice stay.Genuine Hotels.com guest review
Room was very clean and the staff was friendly. Great value!Genuine Hotels.com guest review
I really enjoyed my stay. Me and my sister bought my mom there for her birthday. When we got there they upgraded our room to a suite. The suite was gorgeous and my mom really enjoyed it.Genuine Hotels.com guest review
"Great Priced business stay"
I'm self employed so its great to get a good price and comfort for a business stay.Genuine Hotels.com guest review
"We Will Be Back!!"
Great stay! Friendly staff! Huge, Comfortable rooms! Great view. Food was great! We will definitely stay there again! (Only minor complaint, toilet made a weird squeal when the room above flushed the toilet & the door to the bathroom was dirty - looked like food splashed on it or something).Genuine Hotels.com guest review
"great as usual"
its very boring to review Sam's Town casino hotel, because they do such a good job that all you can end up saying is how perfect it was. *Even compared to other Sams town properties I've been on, the Shreveport location is best.Genuine Hotels.com guest review
"Nice and cool in need of renovation"
Great check in...quick and friendly. Room nice and cool throughout visit. Room....paint scratched off in bathroom, cracked tile and ripped shower curtain. Main room - blackout curtain broken and unable to close; therefore early mornings.Genuine Hotels.com guest review
I loved the stayGenuine Hotels.com guest review
"Hotel could not have been better"
The hotel had the real feel of luxury. The room was so spacious and the bathroom was second to none. We rested very well there. The staff were very professional and went out of their way to make you feel welcome.Genuine Hotels.com guest review
Hotel staff were very friendly and everything was just a five minute taxi ride away. Overall great value.Genuine Hotels.com guest review
We didn't win money so not being favorable. All the negative reviews about smoke had me concerned but really wasn't that bad. William B restaurant made the trip worth it in itself. Best prime rib I've ever had and I'm from Texas lol. Overall everyone was nice, hotel was clean. Smokey joes, and the buffet may not have been all that great but plenty of […] options around if you don't wanna spend the little extra money for William b's but well worth every penny. Read moreGenuine Hotels.com guest review
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