All hotels in Shreveport, Louisiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here315 Clyde Fant Parkway, Shreveport, LA, 71101, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 1,690 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"FANTASTIC!!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was hesitant about booking because some reviews talked about how rude & unpleasant the staff, registration, etc. we're. Our experience could not have been any better. Maybe we are friendly so people are friendly to us. We would definitely recommend this experience to others and would do it again. We had such a great time on our whole trip to Shreveport.
Genuine Hotels.com guest review
3 night romance trip Jun 12, 2015
cherri
US
3.0 / 5Good
"Not what we expected."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Unable to get receipts for the two separate rooms from hotel as two separate credit cards were used.
Genuine Hotels.com guest review
1 night trip with friends Jun 12, 2015
Karen
US
2.0 / 5Fair
"GO SOMEWHERE ELSE!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
HOTEL WAS JUST OKAY. CASINO DID NOT PAY AT ALL... CASINO DRINK SERVICE WAS VERY POOR. HOTEL COULD USE SOME UPDATES. RESTAURANT WAS EXPENSIVE. I WILL NOT RETURN TO THIS MUD BOWL.I WAS VERY DISAPOINTED IN MY STAY. HOTEL WAS NOT WORTH THE FULL PRICE PAID.
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
VERNON
US
4.0 / 5Excellent
"SAMsTown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms were nice, got in late so there wasn't much if a choice of dining options. Clean and comfortable rooms
Genuine Hotels.com guest review
1 night business trip Jun 15, 2015
James
US
5.0 / 5Outstanding
"Sleep in a little"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Noon check out was great
Genuine Hotels.com guest review
1 night trip with friends Jun 15, 2015
Gerardo
US
5.0 / 5Outstanding
"Great Experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very comfortable & spacious!
Genuine Hotels.com guest review
1 night family trip Jun 11, 2015
Sandy
US
5.0 / 5Outstanding
"A+++"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great short getaway. I really enjoyed the hotel, casino, and the amenities.
Genuine Hotels.com guest review
1 night romance trip Jun 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay, forgot my tooth brush hotel sent one up to room, staff very friendly and helpful. Also visited gift shop, and enjoyed casino.
Genuine Hotels.com guest review
1 night romance trip Jun 8, 2015
Zelda
US
4.0 / 5Excellent
"Hotel room was great and priced right"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice room for the money. Clean and secure.
Genuine Hotels.com guest review
1 night business trip May 4, 2015
Paul
US
3.0 / 5Good
"good and bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice hotel very clean the lobby could use a update if you compare to eldardo. The room was nice big bath tub you can fit 2 people easily I didnt like the beds though very hard and I thought it very weird the room didnt have complimentary water. The pool area was nice and I was so happy when I seen the sign for the kids to leave at 6 but they didn't and no one enforced it... that's my major disappointment no one wants to go to a casino for adults And spend your whole time in the pool being splashed by children that rule should have been enforced.
Genuine Hotels.com guest review
1 night romance trip Jun 4, 2015
Amanda
US
4.0 / 5Excellent
"Run couples getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Fun place to go without your kids
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Robert
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
Tammi
US
5.0 / 5Outstanding
"Pleased!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel
Genuine Hotels.com guest review
1 night romance trip Jun 8, 2015
Terry
US
4.0 / 5Excellent
"Good time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very nice.
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
John
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Took my 4yr old and 2yr old just for a weekend getaway and had an awesome time.. room was great staff was great. My boys enjoyed the pool and the food..
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Francheska
US
4.0 / 5Excellent
"Spacious and comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Our group of four spent the night at Sams Town enroute to Dallas. It was easy to find, plenty of free, covered parking. The rooms were clean, spacious and comfortable. The free internet was fast and reliable. The rate was very competitive. Staff was helpful and courteous. The only negative was a $5 service charge to borrow a wine bottle opener.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2015
Dianne
US
5.0 / 5Outstanding
"The Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only stayed one night. Traveling from Florida to Okla. Room was exceptionally nice and the beds and pillows were great. Check-in was a breeze. Dinner was very good and the staff there were beyond great. Will stay there again when in the area.
Genuine Hotels.com guest review
1 night trip Jun 6, 2015
A Traveler
US
3.0 / 5Good
"$60 room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
great deal, $60 nice hotel, clean room. only problem with the $60 room was the $60 mattress. not very comfortable
Genuine Hotels.com guest review
1 night romance trip Jun 7, 2015
bret
US
5.0 / 5Outstanding
"Overall Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall everything was awesome. The only complaint I have was with the all you can eat buffet. It was horrible some of the worst food I have tasted
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Cathy
US
4.0 / 5Excellent
"OK Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The overall stay was ok. There was mildew in the ice bucket. The service was a little slow, but they did replace it.
Genuine Hotels.com guest review
1 night trip with friends Jun 4, 2015
A Traveler
US
5.0 / 5Outstanding
"beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thank you management
Genuine Hotels.com guest review
1 night trip Jun 5, 2015
ANNISHA
US
4.0 / 5Excellent
"vacation"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything good except have not received reciet for the nights stay?
Genuine Hotels.com guest review
1 night family trip Jun 4, 2015
Ronald
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great
Genuine Hotels.com guest review
1 night business trip Jun 4, 2015
A Traveler
US
1.0 / 5Poor
"Disgusting"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
It was not excellent. I was moved from smoking to non smoking. A smoking room sold not be an option until that floor is dealt with. Are a cheaper rate. Disgusting, disgusting!
Genuine Hotels.com guest review
1 night family trip Jun 3, 2015
angela
US
5.0 / 5Outstanding
"Great rooms"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean and comfortable. The woman who checked us in was a little rude.
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Albert
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was friendly and efficient, room was fantastic!
Genuine Hotels.com guest review
1 night romance trip May 26, 2015
Vicki
US
5.0 / 5Outstanding
"We hope to return here sometime."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were surprised and delighted by our beautiful room. The bed was very comfortable; the bathroom area was luxurious; the view of the river was lovely; the staff was terrific.
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
Amy
US
2.0 / 5Fair
"Not the best, not the worst"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
My boyfriend and I booked this hotel as a summer vacation just for the 2 of us. We are both in our mid 20s. The bedroom was a pretty decent size. The bed was very comfy, but the pillows seemed very worn and didn't have a lot of fluff left. The tub was not thoroughly cleaned, and the drain was clogged in the tub so every time you took a shower, the dirty bath water filled up in the tub. It was disgusting! The staff was not the friendliest or very helpful. Every time you talked to them, they seemed inconvienced. The "gift shop" was a JOKE. We did eat at Smokey Joe's and the food was actually pretty good. The casino was outdated and it seemed like nobody was winning! I didn't win hardly anything, even after playing only the 35 and 50 cent machines. I would win a nickel or a quarter every now and then. I decided to quit after $70 since I was literally not even winning back what I originally put in. Me and my boyfriend decided to go to other casinos in the area and they were much nicer with newer machines. The pool was a fair size and they had a nice area to lay out. The jacuzzi was dirty and not working the first day we were there, but the second day it looked a little cleaner but the jets were not working. Overall, this is an OKAY hotel. Would I stay at it again? Probably not, especially when the El Dorado next door is MUCH nicer and actually offers rooms at a better price and a larger casino.
Genuine Hotels.com guest review
3 night romance trip May 20, 2015
Kayla
US
3.0 / 5Good
"BRING YOUR OWN BLANKETS"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not enough covers on the bed. One fitted sheet, one blanket and one flat sheet. That's it.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
LYNDA L
US
4.0 / 5Excellent
"Just venting"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
it was ok. Bed was a little hard but slept ok. Only real complaint was everywhere except the room, ( hallways, elevator, entry into hotel ) reeked of cigarette smoke. I understand there is a casino there but there should be designed smoking areas. Not everyone wants to smell that nasty stuff.
Genuine Hotels.com guest review
1 night business trip May 20, 2015
David
US
3.0 / 5Good
"Not bad; Not great"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel is pretty good for the price. I would have given it a 3.5, but not a 4.0. Since there are only whole number options now, I'd rate it closer to a 3 than a 4. Positives: Price (compared to other hotels in Shreveport/Bossier), Big room. Negatives: Weak water pressure, couldn't figure out how to work thermostat, halls over deodorized and freezing.
Genuine Hotels.com guest review
2 night family trip May 17, 2015
A Traveler
US
5.0 / 5Outstanding
"celebrating our special day"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was our anniversary and we enjoyed every moment we spent there it was amazing
Genuine Hotels.com guest review
1 night romance trip May 17, 2015
Donald
US
5.0 / 5Outstanding
"Always a Pleasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stay here 10-12 times per year every year. At the price? You won't be disappointed!
Genuine Hotels.com guest review
1 night business trip May 14, 2015
Kevin
US
5.0 / 5Outstanding
"nice room, housekeeping a little slow"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very quiet room...only complaint is that housekeeping didn't come to clean our room until after 4pm.
Genuine Hotels.com guest review
2 night family trip May 14, 2015
Elizabeth
US
2.0 / 5Fair
"Dissapointing"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We have stayed her during the week without any problems. This was are first Friday night. About 2 am in the morning several people were having a screaming match outside our room. Called several times and could never get anyone to help. It was very unsettleing. It last about an he in the hall and then an he or more in their room.
Genuine Hotels.com guest review
Response by Sam's Town Hotel and Casino
Thank you for posting comments regarding your most recent stay. We apologize that your experience was not satisfactory, and we can assure you that these issues will be researched and resolved. We strive to provide a notable experience and it is customer feedback such as this that helps us to do just that. We hope you give us another chance to provide the type of experience that we have become known for in the Shreveport-Bossier market. Thanks again. Rose Broadway Hotel Manager 318424-5624
1 night romance trip May 15, 2015
Brad
US
5.0 / 5Outstanding
"Out West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, second time I've been here and I will stay again
Genuine Hotels.com guest review
2 night trip May 13, 2015
Paul
US
5.0 / 5Outstanding
"the quality of service was good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Had little issues the valet were rude and really did not want to help out we had to park our company truck behind the parking area instead of parking closer to the hotel everything else was good
Genuine Hotels.com guest review
1 night business trip May 11, 2015
mark
US
5.0 / 5Outstanding
"Room with a view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great from the time we arrived until departure ! The valet team was really on point - friendly , but about business. Check-in occurred without a hitch. Excellent team/ great visit. Will definitely stay here again
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Kathy
US
5.0 / 5Outstanding
"SamsTown Casino and Hotel is Awesome..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I absolutely love SamsTown Hotel...it is right down town...and just a nice and beautiful atmosphere...I can't say enough wonderful things about this hotel...I can't wait stay again...
Genuine Hotels.com guest review
1 night trip May 5, 2015
Mycheal
US
5.0 / 5Outstanding
"Ksr2"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay! Would recommend to other.travelors.
Genuine Hotels.com guest review
1 night romance trip May 7, 2015
Karen
US
5.0 / 5Outstanding
"Great room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was spacious and very nice!
Genuine Hotels.com guest review
1 night romance trip May 7, 2015
Milton
US
5.0 / 5Outstanding
"Happy mom"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Mothers day present from my daughter. My friends and i had a wonderful stay
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Jamie
US
5.0 / 5Outstanding
"Sam's Town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel, easy check in
Genuine Hotels.com guest review
1 night family trip May 6, 2015
Pat
US
5.0 / 5Outstanding
"Sam's Town"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The stay was great. Was not the cleanest. Had to clean the coffee pot, but still did not use it.
Genuine Hotels.com guest review
2 night family trip May 5, 2015
kennetha
US
4.0 / 5Excellent
"Enjoyed My Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Huge room for a family of three and great bathrooms with a nice river view! The disapponting item was the cold, stale, old, and nasty continental breakfast on the top floor.
Genuine Hotels.com guest review
1 night family trip Apr 9, 2015
Lynnetta
US
5.0 / 5Outstanding
"A weekend getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love it! Room was clean! Staff was very friendly!!!
Genuine Hotels.com guest review
1 night trip Apr 9, 2015
Brian
US
5.0 / 5Outstanding
"Boyd Gaming Rocks!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
On an extended motor trip through Texas we stayed at your Shreveport, Vinton, and Biloxi locations. The rooms were the best of the trip. Love your facilities and casinos.
Genuine Hotels.com guest review
1 night romance trip Apr 8, 2015
James L
US
4.0 / 5Excellent
"weekend escape"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
we had a great weekend, the room was very comfortable and the service was fast and friendly.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Bill
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel, restaurant and casino. Great trip. Everything is well maintained and staff is great. I'll stay again.
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
JACKIE
US
4.0 / 5Excellent
"Mehh"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall the stay was ok.. When we got to our room there was a pizza box with old pizza in it and left a smell in the room.. The pillow cases were not changed, there was hair from the previous people they slept there all over them..
Genuine Hotels.com guest review
1 night trip Apr 25, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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