awesomeGenuine Hotels.com guest review
My stay at Sam's Town was exceptional....I didn't want to leave. I will most definitely lodge here again in the near future.Genuine Hotels.com guest review
This hotel has been overrated on the quality. The air unit was covered in dust the floor,beds and furniture was well used could stand to be updated. When there is dust on the walls you feel awful.Genuine Expedia guest review
Excellent. Courtesy were the hotel staff. Would stay againGenuine Hotels.com guest review
It was excellentGenuine Hotels.com guest review
"girls weekend in shreveport"
it was a girls weekend. casino/hotel was accessible. decent location. casino was small. hotel lobby bar was fun w/a band playing nitely.Genuine Hotels.com guest review
Hotel staff were very personable and the room was fantastic.Genuine Hotels.com guest review
Customer service was terrible, they never cleaned my room or changed my sheets. Spa was great, and casino was okay.Genuine Expedia guest review
We only stayed one night but it was good. Nothing more to add.Genuine Expedia guest review
Nice staff and very friendly. Small casino but they certainly make the most of it.Genuine Expedia guest review
"SAMs on New Year's Day"
Quick getaway for us . Hotel and casino were nice . Some of the hotel staff were rude . They worked in non -tip positions and did not act professionally. However , overall good experience . Great band !!Genuine Hotels.com guest review
Room was very big and nice. Check out was at 12 and I loved that. It was close to every thing.Genuine Expedia guest review
I really liked staying here. Will stay here again when in town.Genuine Hotels.com guest review
"First Time Stay...."
First time stay at Sam's Town. Went for a get-a-way with the fiancé Sunday - Tues, Price was outstanding, service was good, as well as the staff. The hotel was everything I could have hoped for, slept real well. The only downer was the casino felt closed in, only one single deck BJ table available. However, the close proximity of the other casino's […] make it a perfect place. Oh yeah the entertainment is always excellent at Sam's....... Read moreGenuine Hotels.com guest review
"Shreveport Staff was super!"
Clean, well maintained room with nice view. The staff was very friendly and helpful. We had fun gambling in the casino. Our favorite restruant was Smoky Joe's.Genuine Expedia guest review
"Exactly what I expected!"
Clean Friendly GreatGenuine Hotels.com guest review
"You get what you pay for!"
this had to be one of the worst hotel stays I've ever had. Made me growing up in the hotel industry, might have spoiled me. None the less I expected more from a 4 star hotel. At best this was a two and a half store Hotel, based on service alone. The restaurants took three times as long to get a meal as most restaurants. Maid service was obsolete. When […] I called management for assistance, I must have gotten somebody who is getting off soon... Because no one ever came up to service the room. I wouldn't recommend this Hotel to anyone. the Eldorado Hotel next door was a much nicer and friendlier place to stay hats off to the El Dorado. Stay far far far away from Sams town. Read moreGenuine Hotels.com guest review
"casino too small"
We booked two double beds and received a king they did give us a roll out twin The casino is too small but we did win a little moneyGenuine Expedia guest review
Walls paper thin hard to sleep Commode didn't flush properly No water pressure Room clean, bed comfortable, But would consider other accommodations before coming back to Sams Town for sureGenuine Expedia guest review
Our room had a big Crack in the glass on the 19th floor had a weird popping and creeking sound all night long... it was so irritating , the did have some duck tape on it I guess that meant it was fixed no microwave in room and shower water pressure sucked it was ok but I would stay somewhere else next timeGenuine Expedia guest review
"It was nice thanks"
Had a good time room was nice I love it room was clean and ever thingGenuine Expedia guest review
"Hotel room ok...bring outside food"
Hotel room was fine, but that overpriced buffet was ratchet. Won't ever go back simply because of that buffet. I couldn't possibly eat 18.00 worth of salad, because that was the only thing not over cooked, or had been not sitting out for hours, even though it had only been open for a hour. Highway robbery...Genuine Hotels.com guest review
The staff was very friendly & able to accommodated all requests. Hotel was clean, with a great view.Genuine Expedia guest review
"Nice Hotel On the River For a Great Price"
We were in town visiting our son and decided to give this hotel a try since it looked like a great deal for the price. We were correct. The room was huge with a very large bathroom. The staff was very friendly and helpful plus there's plenty of free parking in a large parking garage attached to the hotel.Genuine Hotels.com guest review
I enjoyed the hotel. Hotel was clean. Only complaint I have is that I did not win in the casino.Genuine Expedia guest review
"Nice hotel for price of stay."
A little too much smoke in the common areas but the room size was great, bigger than most, the decorations were very pretty, and the coffee shop and restaurant was very friendly and the food was good. I would stay there again.Genuine Expedia guest review
"Couple's weekend that did not happen"
Well, we did not actually get to stay. You see, my husband and I decided at the last minute to book a room, enjoy a great meal and Christmas shop over the weekend to celebrate his 46th birthday. We made it to the room and within 5 minutes we were leaving. My husband stated that his heart was beating fast and he was starting to sweat. We decided to […] get to an emergency room quickly. We we arrived at Willis Knighten Hospital, his heart rate was over 180 and they immediately gave him meds through an IV to slow it down. That did not work, they tried again...It finally worked at 1 the next morning and he was kept overnight by the doctor. He was finally discharged the next day at 3:00 in the afternoon. The doctors told him that if we would not have come in, he more than likely would have had a stroke. Needless to say we spent 150 for the room and spent a total of 5 min in it. Our weekend did not turn out the way it was supposed to. We know the room was nonrefundable and we understand. We have not even asked for a refund. It would be nice to be given another chance to enjoy his birthday. But we completely understand if we are given that opportunity. We can't wait to try again soon. Thank you for your time. Read moreGenuine Hotels.com guest review
"Nicely located Hotel"
Great stay. Very friendly staff. The food was great. Will return.Genuine Expedia guest review
Room was nice, but the bed was the most uncomfortable bed I have ever tried to sleep in. It was like sleeping on the floor with a napkin over me. Casino was okay with typical gamblers looking like they had just cashed their welfare check in order to play.Genuine Expedia guest review
"Nice hotel first time with friend very fun"
Everything was good except for the room service meals arrive later than expected and for breakfast it did not arrive the way that we wouldn't wanted toGenuine Expedia guest review
Great hotel , close to shopping and dining and can't forget about the casino !Genuine Expedia guest review
"Sam's Town Rocks"
The staff was very professional and helpful. Bellman service was wonderful. I look forward to returning!!!!Genuine Hotels.com guest review
The hotel is nice, clean and comfortable. We have stayed before and will stay again!Genuine Expedia guest review
Excellent value, great hotel. I will do this again.Genuine Hotels.com guest review
"Great room's and nice casino"
Always a pleasure at Sams Town awesome spaces roomGenuine Expedia guest review
"Great location. Convenient to gambling!"
Hotel was clean with easy access to restaurants and gambling. We stayed on a Saturday and Sunday night. Seems like town shuts down on Sundays! Everyone was friendly except cleaning staff was downright rude!Genuine Hotels.com guest review
"Okay but nothing special"
I just drove over for a little Thanksgiving fun and buffet. After previously enjoying the bigger and newer Margaritaville Casino this sure enough seemed small and dingey. The front desk was really slow and several employees seemed to be on personal phone calls. The room was nice but had hair laying beside the big garden tub. Not bad for the price but […] there is much nicer in the area. Read moreGenuine Hotels.com guest review
Great room low priceGenuine Hotels.com guest review
"first time guests"
This was our first time to stay here and we were very pleased with our room. It was large and very comfortable bed. The buffet was also great.Genuine Hotels.com guest review
I loved the room. Luxury level and great midweek rateGenuine Hotels.com guest review
"Nice hotel, poor casino"
Overall this is a nice hotel. The lobby, common areas and rooms are nice and up to date. The casino is one of the oldest, smokiest and outdated in the area; however, you are within easy walking distance of another more pleasant casino. the people working here were very nice and pleasant to stay with. I would likely stay again, but be more prepared for […] gambling other locations. Read moreGenuine Hotels.com guest review
"First time Guest, one night stay"
Stay one night, on our way to Branson. Room was spacious, clean and comfortable. Linens didn't seem to be top of the line however, they were okay. Bed was comfortable.Genuine Hotels.com guest review
Went there for our anniversary and had a great time. Won more money there than any other casino around.Genuine Expedia guest review
The Sam's Town Hotel and Casino was perfect for a quick visit to Shreveport. Convenient location, no need to get out searching for food or other essentials. Staff friendly and helpful!Genuine Expedia guest review
"Excellent Place to Stay in Shreveport"
Only stayed one night, but everything was excellent for the price I paid. It is in a casino, so I don't know that I'd say it's a completely family friendly environment- but it was definitely safe and more than adequate.Genuine Hotels.com guest review
"very friendly employees"
everyone was very nice very friendly and wanted to please the customer. I would have to say I was very satisfied and enjoyed my stay and experience I do not gamble so I don't know anything about that part of the hotel.Genuine Hotels.com guest review
We stayed here in Nov.2014 so it was pretty cold for this time of year more than usually. Overall we enjoyed staying here. Will definitely stay again! I only have a few minor complaints being that it was Nov. we couldn't get our room temp right at night. I really enjoyed the hotel restaurant just for something quick I'm not all that big on food when […] I go out of town, but however if you use your debt card they will charge $2.00 fee until payment process. It's not posted anywhere, but the charges do come off after it's been processed. Staff was very friendly, and helpful we weren't familiar with the area at all. Reminded me of a mini Vegas with the hotels, casinos, clubs, and outlet mall all nearby within in walking distance! Overall I really enjoyed my time here!!! Read moreGenuine Hotels.com guest review
Smokey atmosphere in casino. Rook was not that way.Genuine Expedia guest review
We just needed a place to stay while daughter was being an extra in a movie. We didn't expect much but really enjoyed our stay. Staff was friendly. Room was clean and spacious. Wait staff in the casino was very attentive and friendly. Overall great experience. The only downsides were the $100 incidentals deposit Expedia did not make us aware of. Also, […] pack light unless you want to be helped with your bags...No bag carts unless you use bellboys. Wow...$8 to use the fitness center...really? Read moreGenuine Expedia guest review
"To smokey for me"
It was way to smokey in the casino area and the lobby and elevator areas smelled.Genuine Expedia guest review
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