All hotels in Shreveport, Louisiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here315 Clyde Fant Parkway, Shreveport, LA, 71101, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 1,647 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.2
2.0 / 5Fair
"Hotel on the red river"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    -
All went well until breakfast. It was room service, cold over priced food with terrible coffee. Not sure if I care to stay there again
Genuine Expedia guest review
Other trip Feb 14, 2015
stanley
US
5.0 / 5Outstanding
"Southern"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
outstanding!!!!!
Genuine Hotels.com guest review
1 night business trip Feb 11, 2015
John
US
5.0 / 5Outstanding
"fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was nice. Enjoyed the casino. I was disappointed in the buffet.
Genuine Hotels.com guest review
1 night trip with friends Feb 8, 2015
C. A.
US
4.0 / 5Excellent
"My experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great until we had the false fire drill
Genuine Expedia guest review
Other trip Feb 9, 2015
LaNetia
US
5.0 / 5Outstanding
"Quiet room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I asked for a quiet room and they made sure I got one. The ladies at the desk were very sweet and helpful.
Genuine Hotels.com guest review
1 night trip Feb 3, 2015
A Traveler
US
4.0 / 5Excellent
"The View"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was clean and the staff was friendly and helpful. The room was on located on the southwest side of building which accessed the view of the whole town.
Genuine Hotels.com guest review
2 night family trip Feb 2, 2015
Claude
US
4.0 / 5Excellent
"Great Hotel bad restraunts."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very nice. However the restraunts including the buffet was terrible and the service was poor especially in the cofee shop in the mornings. Very nice hotel rooms though.
Genuine Hotels.com guest review
4 night business trip Feb 2, 2015
Jason
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed our stay. It wasn't but one night but it was an awesome stay. Will definitely stay there again. Thanks!!!
Genuine Expedia guest review
Other trip Feb 7, 2015
Carla
US
4.0 / 5Excellent
"wonderful time"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a wonderful time..everyone was very polite and accommodating. The room was clean and organized..will not stay anywhere else..
Genuine Hotels.com guest review
1 night romance trip Feb 3, 2015
judy
US
4.0 / 5Excellent
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
2nd time staying here, love the rooms! Oversized bathtubs are my favorite, and price is great! Love the location, just one minor issue...pillows were a bit flat.
Genuine Hotels.com guest review
2 night romance trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had enjoyable time. wish I could have stayed longer. Hope Sam's Town gets a roulette machine.
Genuine Hotels.com guest review
1 night trip Jan 31, 2015
A Traveler
US
3.0 / 5Good
"Weekend get asay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
guest room is very spacious, bed did have a sink in it but overall okay. Would not recommend the casino, its too small and too Smokey. But good thing is the Eldorado is just a few steps next door. But great price for the room, but Expedia needs to warn you about the 100.00 deposit. So before you hit submit please beware of the 100.00 deposit the time of check in.
Genuine Expedia guest review
Other trip Feb 2, 2015
weekend getaway
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spent the night to celebrate event with friends. Booked room at last minute but still got comfortable room @ excellent rate.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was Awesome!!!!!
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2015
lartressa
US
1.0 / 5Poor
"Worst experience ever."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Fire alarm was pulled at 12am and went down 17 flights of stairs only to find the alarm was cancelled and there were no speakers in the stairwells. People not following procedure had been notified, but people evacuating were not.
Genuine Expedia guest review
Other trip Feb 1, 2015
upset wife
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice clean room comfortable bed toilet was leaky. Dead bolt did not work.
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
"Impressed!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I had no significant issues. Staff was friendly and helpful.
Genuine Hotels.com guest review
3 night trip Jan 27, 2015
Claude
US
4.0 / 5Excellent
"Let housekeeping sleep in, Please"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was wonderful!! Best night's rest I have had in months!! My only complaint is housekeeping knocking on my door every hour starting at 9 a.m.... my check out isn't until noon and I plan on staying in this room until 11:50.. so please let housekeeping sleep in so I can! Lol... other than that... I loved it. The hotel/casino has everything you need included a phenomenal steakhouse called William B's. Ask for the French waitress! She is awesome to chat with!
Genuine Expedia guest review
Other trip Jan 31, 2015
Tilyr
US
4.0 / 5Excellent
"excellent"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Awesome
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2015
Shondell
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a great experience. Everyone was so friendly and professional. I would recommend this hotel to all my friends.
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
Shirley
US
3.0 / 5Good
"Meh"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The staff was friendly in all areas. The location is ok. The hotel had a sewer like odor especially in the lobby. The spa was very average. We will probably find something else if we go to shreveport again.
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Kevin
US
5.0 / 5Outstanding
"Away for a night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went for a one night stay just to get away from daily routine. Gambled a lot. This Hotel is much better than the one next door. Friendly staff, nice river view room and no problem when we checked in early. We will go back from now on to this Hotel. Price is also much better than the one next door, so we had more money to gamble.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
William
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a great experience! My friends and I had a great time and everything was wonderful.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great price, great stay. The staff was very nice both during check in and check out.
Genuine Expedia guest review
Other trip Jan 22, 2015
A Traveler
US
4.0 / 5Excellent
"Just saying..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The tub faucet was stripped and could not get hot water for shower. The clerk at the front desk was not helpful. All she had to say was 'sorry about that!' I wish that I had talked to a supervisor about it
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Kay
US
5.0 / 5Outstanding
"$100 holding fee"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was beautiful. Check in is at 4pm and when I checked in, the room was not yet available. The front desk did put a rush on the room. There is also a holding fee of $100 to stay in this hotel that I wasn't aware of. It IS located in the terms and conditions on Hotels.com. The front desk was accommodating. The ladies in the java shop were not very friendly and acted like they didn't know what they were doing, but overall the hotel was a great and comfortable place to stay.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean room, good bed, staff was friendly and helpful. Would stay again
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
2.0 / 5Fair
"Not very good customer service."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Beds are very old and out of shape, there was hair on top of the sink and the tub wasn't draining properly. We called the front desk twice about it and their response was that they were going to notify their manager but the manager never called us back on the problem and nobody went to fix the problem either. We won't be staying there again.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very nice but could have been cleaner. There was an old plastic cup behind the night stand.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel and pretty hotel......but......"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel nice for in town, easy access. Desk people nice. The room was clean, pretty. Drawback--NO restaurant for late check ins. We ate packaged sandwich and fruit for $27.00. Line was LONG and took alot away from our play time on one night stay. Hotel too nice for that. NICE RESTAURANT THERE NOT OPEN ALL NIGHT for gamblers? ***You aren't allowed to use luggage cart without their valet.*** PARKING is a block away but not their fault of course. But that's just weird situation.
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2015
A Traveler
US
3.0 / 5Good
"Watch out for the front desk !"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
front desk staff lady was rude and condescending.
Genuine Hotels.com guest review
1 night trip with friends Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"great stay...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome
Genuine Hotels.com guest review
1 night business trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Outstanding Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay at Sam's Town was exceptional....I didn't want to leave. I will most definitely lodge here again in the near future.
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
dewayne
US
2.0 / 5Fair
"Overrated"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel has been overrated on the quality. The air unit was covered in dust the floor,beds and furniture was well used could stand to be updated. When there is dust on the walls you feel awful.
Genuine Expedia guest review
Other trip Jan 15, 2015
middle class
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. Courtesy were the hotel staff. Would stay again
Genuine Hotels.com guest review
1 night family trip Jan 11, 2015
Marianna
US
4.0 / 5Excellent
"perfect"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was excellent
Genuine Hotels.com guest review
1 night romance trip Jan 8, 2015
heather
US
4.0 / 5Excellent
"girls weekend in shreveport"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
it was a girls weekend. casino/hotel was accessible. decent location. casino was small. hotel lobby bar was fun w/a band playing nitely.
Genuine Hotels.com guest review
2 night trip with friends Nov 6, 2014
sharlene
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel staff were very personable and the room was fantastic.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Customer service was terrible, they never cleaned my room or changed my sheets. Spa was great, and casino was okay.
Genuine Expedia guest review
Other trip Jan 5, 2015
Angelica
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We only stayed one night but it was good. Nothing more to add.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice staff and very friendly. Small casino but they certainly make the most of it.
Genuine Expedia guest review
Other trip Jan 4, 2015
Doug
US
4.0 / 5Excellent
"SAMs on New Year's Day"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quick getaway for us . Hotel and casino were nice . Some of the hotel staff were rude . They worked in non -tip positions and did not act professionally. However , overall good experience . Great band !!
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
Karen
US
5.0 / 5Outstanding
"Very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was very big and nice. Check out was at 12 and I loved that. It was close to every thing.
Genuine Expedia guest review
Other trip Jan 3, 2015
Debra
US
5.0 / 5Outstanding
"Really nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really liked staying here. Will stay here again when in town.
Genuine Hotels.com guest review
2 night business trip Dec 15, 2014
Michael
US
5.0 / 5Outstanding
"First Time Stay...."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First time stay at Sam's Town. Went for a get-a-way with the fiancé Sunday - Tues, Price was outstanding, service was good, as well as the staff. The hotel was everything I could have hoped for, slept real well. The only downer was the casino felt closed in, only one single deck BJ table available. However, the close proximity of the other casino's make it a perfect place. Oh yeah the entertainment is always excellent at Sam's.......
Genuine Hotels.com guest review
2 night romance trip Dec 28, 2014
richard
US
4.0 / 5Excellent
"Shreveport Staff was super!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, well maintained room with nice view. The staff was very friendly and helpful. We had fun gambling in the casino. Our favorite restruant was Smoky Joe's.
Genuine Expedia guest review
Other trip Dec 29, 2014
Patty
US
5.0 / 5Outstanding
"Exactly what I expected!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Clean Friendly Great
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
A Traveler
US
2.0 / 5Fair
"You get what you pay for!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
this had to be one of the worst hotel stays I've ever had. Made me growing up in the hotel industry, might have spoiled me. None the less I expected more from a 4 star hotel. At best this was a two and a half store Hotel, based on service alone. The restaurants took three times as long to get a meal as most restaurants. Maid service was obsolete. When I called management for assistance, I must have gotten somebody who is getting off soon... Because no one ever came up to service the room. I wouldn't recommend this Hotel to anyone. the Eldorado Hotel next door was a much nicer and friendlier place to stay hats off to the El Dorado. Stay far far far away from Sams town.
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2014
Sean
US
4.0 / 5Excellent
"casino too small"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We booked two double beds and received a king they did give us a roll out twin The casino is too small but we did win a little money
Genuine Expedia guest review
Other trip Dec 26, 2014
juanita
US
3.0 / 5Good
"Overnight stay"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Walls paper thin hard to sleep Commode didn't flush properly No water pressure Room clean, bed comfortable, But would consider other accommodations before coming back to Sams Town for sure
Genuine Expedia guest review
Other trip Dec 25, 2014
J
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews