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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
Location.
Located along Chicago's Magnificent Mile, this luxury hotel is 1 block from the landmark Water Tower and 2 blocks from Water Tower Place shopping. The Wrigley Building is a half-mile from The Peninsula Chicago, and Millennium Park is 1 mile away.
Hotel Features.
The 25-meter indoor pool, outdoor deck, and state-of-the-art fitness center command spectacular city views. Personal training and group classes are available. The Peninsula Spa by ESPA offers a wide array of treatments based on European, Asian, and Ayurvedic techniques. The award-winning Avenues restaurant showcases contemporary American cuisine prepared in an exhibition kitchen. The Shanghai Terrace serves Cantonese and Shanghainese specialties in a supper-club-inspired setting. In addition to all-day dining, The Lobby features afternoon tea, Sunday brunch, and a chocolate buffet. 24-hour room service is available.
Guestrooms.
Spacious guestrooms and suites feature city views, premium bedding, iPod docking stations, and 42-inch plasma TVs with DVD players. Multifunction electronic control panels are bedside. Wireless and wired high-speed Internet access are complimentary. Marble bathrooms have separate showers, soaking tubs with inset TVs, spa-style bath products, bathrobes, slippers, and hands-free phones.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
In addition to soothing treatment rooms, the Peninsula Spa by ESPA offers a eucalyptus steam room, a spa tub, and a relaxation lounge with a fireplace. Spa cuisine is available. Treatments incorporate European, Asian, and Ayurvedic methods. Highlights include:
Avenues - Contemporary American cuisine with an innovative edge. Fresh seasonal ingredients. Exhibition kitchen. Views of historic Water Tower. Menu may include Alaskan King Crab, Elysian Field Lamb Loin, Waygu Beef, and Four-Mushroom Risotto. Eight-course dinners, including vegetarian option, also available. Dinner Tuesday – Saturday.
Shanghai Terrace - Cantonese and Shanghainese fare. Décor Inspired by 1930s supper clubs. Seasonal terrace dining. Dinner Monday – Saturday.
The Lobby - Breakfast and lunch Monday – Saturday. Afternoon tea daily, with fashion shows on selected Fridays. Dinner nightly. Chocolate buffet Friday and Saturday evenings. Sunday brunch. Live entertainment Friday and Saturday evenings.
The Bar - Art Nouveau-inspired décor. Fireplace, leather upholstery.
Room service is available 24 hours a day.
An outdoor deck adjoins the 25-meter heated indoor pool. In the state-of-the-art fitness center, a wall of windows admits abundant natural light and frames city views. Cardio equipment comes with personal TVs and sound systems. Guests can participate in a wide range of group classes such as Pilates, yoga, Boot Camp, and Aqua Aerobics. Personal training is also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"a well maintained luxury hotel"
We stayed in the standard room which was large, elegant and well maintained. At first however we were given a room which the view of an opposite building so we asked to change and we were then moved to a room on a higher floor which had a much better view. The hotel is very clean and located in an excellent position. We stayed four five nights and really […] enjoyed the hotel and Chicago. Read more
"First Class In Every Respect"
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"Fantastic Hotel"
One of the best designed rooms I have stayed in - spacious, comfortable, and tons of thoughtful design elements that make staying in a hotel room pleasant (i.e. large bench for luggage, small dressing area outside of the bathroom with drawers, good sized desk with pull out shelf to accomodate work material, full sized sofa you can actually stretch out […] on). The service was second to none. Here are some examples: (1) the concierge obtained tickets to the aquarium so that we did not have to stand in line in 30 degree weather (the line looked to be about an hour long); (2) the front desk booked us at a the time and place requested for dinner; and (3) the doorman paid in cash for a cab cash when the credit card machine wouldn't work (we repaid him). The big thing here is that they offer to do these little things, you don't have to ask. Nothing was too much trouble for the staff. One of the best hotels I have stayed at in the US (the other being the Montage Laguna Beach). Read more
"Peninsula in chicago"
TrumP much better for the price!
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"Look no further in Chicago"
I have stayed at many Peninsula Hotels, in my opinion one of the top three premier hotel groups in the world. This property in Chicago is exceptional in every way with meticulous attention to details of the rooms, the service, front desk and restaurants. Their Lobby Cafe, in most hotels an afterthought, is superb in the quality of food and service. […] They have a new pastry chef whose creations you should not miss. Chicago in February - who knew it could be such a sublime experience! Read more
"Continually exceeds expectation!"
My second stay at the Peninsula was even better than the first. I was in Chicago for a pleasure trip and the Peninsula was a bonus. The room spacious. The bed comfortable. Loved the hand written card and fruit and nuts that welcomed me back. I asked for suggestions for a Chinese restaurant and a hand delivered menu was delivered in a sealed envelope. […] The view of Michigan Ave was spectacular, especially the Christmas decorations. Last, but not least, the spa was the icing on the cake! I will return. Read more
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"Fantastic Service and Lodging in Chicago"
Outstanding weekend at this lovely hotel. Everything is absolutely top notch and it almost makes you feel every penny of the lofty room rate is worth it. Every detail is considered in the room design, service is absolutely top notch.
"Peninsula Chicago, Fantastic Food, but..."
Stayed for 2 nites for my husbands birthday. Concierge recommended great restaurant for dinner, Chicago Cut. Had a wonderful meal. Returned to room and special dessert was waiting with happy birthday on plate. Turn down service left 1 bottle water and 1 glass for the 2 of us. Next day called an hour before we had to leave, to have a shirt ironed for […] myself and husband. After 45 min we called to see where they were and they had put them in for laundering instead. Since there was no iron in the room, we had to wear a wrinkled clothes out instead. Left at 9:30am returned at 4:00pm, room wasn't cleaned. Had to call for service. Went down for tea service. Was sat at dirty table. There were plenty of clean tables. Sat for 10 min., waiter took my order and came back with tea. Had to ask to have table wiped down and set. Food we ordered was fantastic, spicy tuna roll topped with lobster, assorted scones, and tea sandwiches. Turn down service arrived as we were leaving room that night. When we returned still only 1 bottle of water and 1 glass. Overall hotel was beautiful, room was lovely, but for the price, I was disappointed with the service. I would have expected a bit more from a hotel of that caliber. Read more
"5 Star+ Service"
As usual, hotel delivers 5 star service and accommodations.
"Liked the turndown service in the evenings"
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"Not what I expected"
The Peninsula is a five star hotel and I expected more. The service was okay but nothing exceptional. Some of the furnishings in our room were a bit worn. We had laughably bad service when we had breakfast at the bistro. I went to the desk to let them know. The employee took our name and room number but we never heard from anyone. The public spaces […] in the Peninsula are absolutely gorgeous and the location is perfect. I would not stay there again because I have received better service at four star hotels for a third the price. Read more
"Great Hotel"
This is a beautiful hotel, very clean and luxurious. Overall a nice experience, but they called up to our room at 5am and then hung up. I think it was an accidental wake up call to the wrong room. We wanted to sleep late but then were up for the day after that.
excellent....a treat to come"home" to!
"Peninsula Hotel Chicago - Not exceptional"
Not bad, but not as nice as I thought a 5-star would be. Room was nice and bed was comfy, but they need to graduate to HD on the TV. Desk chair very bad--not optimized to make the desk easy to work at. Free internet was great, though in-room fax is a little dated. Service was just OK. Turned in request for boarding pass that never arrived. Outside […] trying to get a cab was chaos because of the lack of bell personnel. Read more
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This guest did not leave a comment.
This guest did not leave a comment.
"Peninsula Hotel in Chicago - wonderful!"
Beautiful hotel with great service and nice touches. Close to everything...shopping, dining, lake. Loved it and would definitely recommend to others!
"it's a no brainer"
The Peninsula lives up to its 5 star rating.
This guest did not leave a comment.
"Peninsula in Chicago - Prime location and service"
The hotel was conveniently located by Mag Mile. Service was first class and the staff were very accomodating to our baby. We felt very comfortable staying at the hotel with our 6 month old baby. Had a great time!
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Highly recommend"
It's difficult to find anything bad to say about any Peninsula and the Chicago version is no exception. It's a 5-star experience through and through and though not the cheapest, it's a wonderful experience. Even the smaller rooms are wonderful and the technology involved is top-notch. To be able to walk in the room, drop my iPhone in the dock and start […] playing music through the hutch speakers without doing much more than hitting the power button is excellent. Rooms are large and well appointed and I wish I had a bathroom like that in my own home. The only complications we had were the room not being ready at the quoted 3 PM check-in time (got it about 45 min later) and then the staff forgot to bring up our held luggage once we got the room, so we had to call down. That said, they were very busy this weekend (Memorial day)...staff is top notch and on their game and these kinds of things happen at any hotel...they were very apologetic. I didn't use the spa but it was gorgeous and my fiancé had a wonderful time. Staff was courteous and appointments are 5-star. It is a favorite spa location for many locals as well as travelers. Overall, it's a splurge for most but if you have the means, I highly recommend and can't wait to stay there again. Read more
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This guest did not leave a comment.
"failed getaway"
hotel is awesome, room service is perfect, of course, very pricey, but we should expect this from a REAL 5 stars hotel....waiters are a bit too eager to sell you one or two USD 11 extra bottles of water, but meal is delicious...problem is the indoor pool - reason why i took my family 20 miles from home for a weekend 5 stars getaway - was not working, […] and no one cared to inform us in advance...also hotel took some extra money from my debit card and took a few days t credit it back... Read more
"Spectacular"
Can't say enough good things about the Peninsula Chicago. Our room was perfect and we had a beautiful view of Michigan Ave. Everyone at the hotel was extremely nice and several knew us by name, which I was impressed with since we were there only three nights.
This guest did not leave a comment.
This guest did not leave a comment.
"Great hotel"
This place rates as one of the nicest hotels in Chicago. The restaurants are very good and the staff friendly and helpful. I'd stay here again.
"Outstanding Hotel!"
As a former Park Hyatt Chicago employee, The Peninsula was our biggest competition. I finally found out why.
"outstanding hotel"
great location, beautiful super-clean room, excellent lunch at the hotel restaurant.
This guest did not leave a comment.
This guest did not leave a comment.
"Too expensive"
The Peninsula is an older hotel that is much more expensive than other 5-star hotels in the area. It combines a classic and Oriental style. The service is very good, and the bed was extremely comfortable. The tub and shower were luxurious. For the price, I was surprised that they have older Sony Trinitron CRT TV's in the room.
This guest did not leave a comment.
"You Get What You Pay For"
The Peninsula Chicago is a top notch hotel and you pay top notch prices to stay there. I would recommend it to anyone who will take full advantage of the spa and other facilities. The location just off the Miracle Mile makes it convenient to shopping and numerous restaurants.
"Deserving Hotel"
When we booked, the Peninsula was rated as a five star hotel. Our experience there showed us exactly why the hotel has received that rating. If ever a hotel deserved five stars, the Peninsula in Chicago does. Absolutely marvelous.
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The location wunderful also the room is very very nice
"Estancia en el Península Hotel de Chicago"
El hotel es el mejor que hemos estado, Las habitaciones magníficas, la atención del personal excelente, la limpieza excelente y además está situado en la mejor calle de Chicago y a diez minutos andando del Lop o parte central de Chicago.
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