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The Peninsula Chicago - Chicago 41.89572, -87.62501
108 E Superior St, Chicago, IL, 60611 United States
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Guest review summary
- 4.8 Average rating: All Trip Types
- 96% Recommended
- 23 Reviews
- 4.8 Hotel Service
- 4.8 Room Comfort
- 4.7 Hotel Condition
- 4.8 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (23) | 4.8 |
| Business | (6) | 5.0 |
| Romance | (8) | 4.5 |
| Family | (5) | 4.8 |
| With Friends | (0) | 0 |
| All Others | (4) | 5.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- ATM/banking
- Beauty services
- Breakfast available (surcharge)
- Coffee in lobby
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Floor butler
- Full-service health spa
- Health club
- Internet access in public areas - complimentary
- Internet access - wireless
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Multilingual staff
- Nightclub
- Parking (surcharge) Fees Apply
- Parking (valet) Fees Apply
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa tub
- Steam room
- Tour assistance
- Use of nearby fitness center (complimentary)
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Computer rental
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
- Technology helpdesk
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bathroom scale
- Bathroom television
- Blackout drapes/curtains
- Cable/satellite television channels
- CD player
- Climate control
- Clock radio
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Direct-dial phone
- DVD player
- Electronic/magnetic keys
- Extra towels/bedding
- Extra towels/bedding in room
- Fax machine
- Free local calls
- Hair dryer
- Handheld shower
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe
- Internet access (complimentary)
- Iron/ironing board (on request)
- Makeup/shaving mirror
- Microwave (on request)
- Minibar
- Multi-line phone
- Pay movies
- Premium bedding
- Premium television channel(s)
- Refrigerator (on request)
- Remote lighting/drapery/curtain control
- Rollaway beds
- Separate bathtub and shower
- Sewing kit
- Slippers
- Smoking permitted
- Turndown service
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 20;
- Number of rooms: 339;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool - indoor;
- Umbrella;
- Video library
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets accepted | |
| Small pets only |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Spa information
The Peninsula Chicago has a full-service spa featuring massage and treatment rooms and beauty services.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics on site
- Basketball nearby
- Bicycle rentals nearby
- Bird watching nearby
- Boating nearby
- Boat launch nearby
- Dock nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Golf - miniature nearby
- Helicopter/airplane sightseeing nearby
- Hiking/biking trails nearby
- Ice skating nearby
- Kayaking nearby
- Motor boating nearby
- Mountain biking nearby
- Pilates classes/instruction on site
- Playground nearby
- Racquetball/squash nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Sailing nearby
- Scooter/Moped Rentals nearby
- Swimming on site
- Tennis nearby
- Volleyball nearby
- Yoga classes/instruction on site
Nearby Activities & Points of Interest
Less than 0.5 mile
- Chicago Water Tower - 200 yards
- Museum of Contemporary Art - 200 yards
- Water Tower Place - 300 yards
- Hancock Tower - 400 yards
- Tribune Tower - 600 yards
- Gold Coast - 600 yards
- Newberry Library - 700 yards
- Wrigley Building - 700 yards
- Michigan Avenue Bridge - 800 yards
0.5 - 1.0 mi
- Magnificent Mile/Mich. Ave - 900 yards
3.0+ mi
- Chicago Midway Airport - 9.5 miles
- Chicago O'Hare Airport - 15 miles
- Chicago Executive Airport (PWK) - 21 miles
- Gary - Chicago Intl. Airport (GYY) - 22 miles
- Chicago DuPage Airport (DPA) - 32 miles
- Waukegan Regional Airport (UGN) - 38 miles
- Joliet Park District Airport (JOT) - 39 miles
- Michigan City Municipal Airport (MGC) - 43 miles
- Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
- Aurora Municipal Airport (AUZ) - 44 miles
Reviews
Filter by:
-
All (23)
- Recommended (22)
- Not recommended (1)
"Spectacular"
Reviewed by Richard of Ft. Thomas on Nov 15, 2009
Can't say enough good things about the Peninsula Chicago. Our room was perfect and we had a beautiful view of Michigan Ave. Everyone at the hotel was extremely nice and several knew us by name, which I was impressed with since we were there only three nights.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel"
Reviewed by a Hotels.com guest on Sep 5, 2009
This place rates as one of the nicest hotels in Chicago. The restaurants are very good and the staff friendly and helpful. I'd stay here again.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel!"
Reviewed by a Hotels.com guest on Sep 2, 2009
As a former Park Hyatt Chicago employee, The Peninsula was our biggest competition. I finally found out why.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding hotel"
Reviewed by a Hotels.com guest on Aug 24, 2009
great location, beautiful super-clean room, excellent lunch at the hotel restaurant.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Too expensive"
Reviewed by a Hotels.com guest on Jul 31, 2009
The Peninsula is an older hotel that is much more expensive than other 5-star hotels in the area. It combines a classic and Oriental style. The service is very good, and the bed was extremely comfortable. The tub and shower were luxurious. For the price, I was surprised that they have older Sony Trinitron CRT TV's in the room.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"You Get What You Pay For"
Reviewed by a Hotels.com guest on Jul 16, 2009
The Peninsula Chicago is a top notch hotel and you pay top notch prices to stay there. I would recommend it to anyone who will take full advantage of the spa and other facilities. The location just off the Miracle Mile makes it convenient to shopping and numerous restaurants.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Deserving Hotel"
Reviewed by a Hotels.com guest on Jul 8, 2009
When we booked, the Peninsula was rated as a five star hotel. Our experience there showed us exactly why the hotel has received that rating. If ever a hotel deserved five stars, the Peninsula in Chicago does. Absolutely marvelous.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Best in town"
Reviewed by a Hotels.com guest on Apr 24, 2009
This was my best hotel stay ever in Chicago!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Romantic Getaway"
Reviewed by Mike of Washington on Mar 8, 2009
My wife and I loved the hotel. The room was very comfortable, and the staff went way over and above. We enjoyed a couple's massage at The Spa, and The Bar had one of the best Scotch selections I have ever seen. Excellent weekend!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by Peter of Boston on Nov 19, 2008
I had high expectations and they were met. The service was excellent and I will definitely stay there the next time I am in town.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"a luxury stay"
Reviewed by a Hotels.com guest on Sep 13, 2008
fantastic location and superb service
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by a Hotels.com guest on Aug 7, 2008
The hotel is beautiful. It is in a great location on Michigan Avenue. The entire staff is very knowledgeable and helpful. The doormen are the best!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 10, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews