|
This call is free. 24 hours a day, 7 days a week |
||
Sheraton Baton Rouge Convention Center Hotel - Baton Rouge 30.44282, -91.18903
102 France St, Baton Rouge, LA, 70802 United States
Need help? Our experts can call you
Guest review summary
- 3.8 Average rating: All Trip Types
- 76% Recommended
- 93 Reviews
- 3.8 Hotel Service
- 4.0 Room Comfort
- 3.9 Hotel Condition
- 4.0 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (93) | 3.8 |
| Business | (29) | 3.9 |
| Romance | (7) | 4.3 |
| Family | (3) | 2.7 |
| With Friends | (10) | 4.6 |
| All Others | (44) | 3.5 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- ATM/banking
- Breakfast available (surcharge)
- Concierge services
- Express check-out
- Fitness facilities
- Laundry facilities
- Multilingual staff
- Parking (free)
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Spa tub
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Exhibit space
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- Housekeeping
- Internet access (surcharge)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium bedding
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Smoking permitted
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Casino;
- Elevator/lift;
- Number of floors: 10;
- Number of rooms: 300;
- Patio;
- Restaurant(s) in hotel;
- Swimming pool - outdoor;
- Wireless (high-speed) Internet access - surcharge
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Guests must be at least 21 years old to check in at this property.
This hotel accepts pets weighing less than 80 lb.
Dining
Atrium Buffet - Located in the hotel atrium, this restaurant offers American cuisine in a buffet format. Alternating menu. Breakfast, lunch, and dinner served daily.
Shuck's on the Levee - Seafood and oyster restaurant. Lunch and dinner daily. Wine list.
Atrium Lounge - Beer, wine, and cocktails.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Boating nearby
- Golf - driving range nearby
- Golfing nearby
- Swimming on site
- Tennis nearby
Guestrooms Guestrooms
Deluxe 1-2 People
Deluxe Room 1-2 People
All rooms include All rooms include- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- Housekeeping
- Internet access (surcharge)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium bedding
- Premium television channel(s)
- Refrigerator (on request)
- Rollaway beds
- Smoking permitted
- Video-game console
- Voice mail
- Wake-up calls
- Wireless Internet access
Deluxe 3 People
Deluxe Room 3 People
All rooms include Accessibility featuresDeluxe 4 People
Deluxe Room 4 People
All rooms include Accessibility featuresDeluxe room
One king bed or two double beds. Wireless and high-speed wired Internet access (surcharges). Coffeemaker. Multi-line phone with voice mail. Cable TV with premium channels. Pay-per-play video games. Refrigerator available upon request.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Baton Rouge Convention Center - 0.00 yard
- Baton Rouge River Center - 100 yards
- USS Kidd Veterans Memorial - 400 yards
- Old State Capitol - 500 yards
- Louisiana Art and Science Museum - 500 yards
- Howard Wilkinson Bridge - 500 yards
- Shaw Center for the Arts - 500 yards
0.5 - 1.0 mi
- Downtown Baton Rouge - 1100 yards
- Pentagon Barracks - 1500 yards
- Huey Long Statue - 1600 yards
3.0+ mi
- Baton Rouge Metropolitan Airport (BTR) - 6.5 miles
Reviews
Filter by:
-
All (93)
- Recommended (71)
- Not recommended (22)
- <Previous
- Page 1 of 2
- Next>
Reviewed by a Hotels.com guest on Dec 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Nice Place to Stay"
Reviewed by a Hotels.com guest on Oct 26, 2009
There are not many choices for Downtown Baton Rouge. I have found this is the most economical one available. Easy access on and off I-10.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Close to RiverCenter"
Reviewed by Andy of T on Oct 11, 2009
Basically right across the street from the Baton Rouge RiverCenter
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Customer Service improvement"
Reviewed by a Hotels.com guest on Sep 11, 2009
Staff needs training on customer service satisfaction especially in greeting and being attentive.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Bathroom wasn't cleaned"
Reviewed by a Hotels.com guest on Aug 12, 2009
On the second day's stay the room was not cleaned to satification. There was hair on the tub and the bathroom floor was not cleaned
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 2.0 Room Cleanliness
"Needs Improvement"
Reviewed by Sarah of Prairieville on Jul 8, 2009
My family and I were very dissapointed with the Sheraton Baton Rouge. Our room was not clean and did not represent what is shpwn on the Sheraton web page. Our stay there was easily the most dissapointing event of our summer. I will never recomend this Sheraton to anyone.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 1.0 Room Cleanliness
"Bad Time To Stay"
Reviewed by a Hotels.com guest on Jul 8, 2009
It was the fourth of July and there were many unregistered guests in rooms. They did not open the saturday buffet for some reason.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Good Hotel"
Reviewed by a Hotels.com guest on Apr 29, 2009
The hotel was nice. The staff was very professional. The hotel was in the downtown area. The only thing about the area was the lack of stores and shops for visitors.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Smoke"
Reviewed by Kroy of Berwick on Mar 31, 2009
I read a review about this hotel having smoking visitors and they were correct. We were preparing to go to sleep and smelled cigar smoke and when we opened the door the people across the hall were smoking cigars. I called mgmt and it took at least 45 minutes before they came address it.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 1.0 Room Comfort
- 4.0 Room Cleanliness
"huge no-no"
Reviewed by Julie of New Orleans on Mar 14, 2009
Flor smelled of cigarette smoke in a non-smoking hotel. All was otherwise fine until I came back to quickly freshen up and check out of my room. When I left early that morning I placed the DND sign on my door. When I returned with just a few minutes to freshen up and pack the cleaning staff was in there and has moved all my toiletries INTO MY SUITCASE and packed my clothes. I was appalled. When I pointed out that I left the DND sign she said, "Oh, I know, I didn't see it until I had opened the door." Instead of turning around she proceeds to not only come in but pack us up?!? When I told her I and my four-year-old needed to use the restroom to freshen up (for which we had to retrieve our toothbrushes and other toiletries) she stayed in the room and attempted to converse with me. I was really upset and went to the front desk, who retrieved the housekeeping manager who said, "I'm so sorry." I will never stay at this hotel or recommend it to a friend.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Alright"
Reviewed by a Hotels.com guest on Mar 3, 2009
Not to bad. Ok location not the nicest rooms but not the worst either.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"People friendly"
Reviewed by John of Lafayette on Feb 4, 2009
The hotel staff was friendly. The hotel itself was in need of better upkeep. The beds were too small for two adults to sleep comfortably in. The elevators were fast, so that was convenient, and made rush trips to the room pleasant. The price per room is on the high side when you're just looking for a place to lay down. We stayed solely because of the convention we were attending. Otherwise, we'd have stayed elsewhere.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Great hotel for the price"
Reviewed by a Hotels.com guest on Jan 5, 2009
The Sheraton, was a great hotel with very friendly service. The beds were a little more hard than I would have liked and the bathrooms are quite small. Except for the 2 things previously listed, it was a good nights stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"LSU Football Trip"
Reviewed by Rembert of Waterford on Nov 30, 2008
This was very close to EVERYTHING we wanted to see and do!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"If you must"
Reviewed by a Hotels.com guest on Nov 17, 2008
I expected much more because of the name but not really. It was a huge hotel that is obviously collecting revenue due to the volume of people, the large dining buffet, and the casino attatched. However COMA, they must have a small maintenance budget because it just looks run down. If you must, stay here but let this hotel be your back up plan.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Average room/hotel for the rate"
Reviewed by a Hotels.com guest on Nov 12, 2008
Rate was high for a weekend stay. Also, we were on the club floor, though the club was closed on the weekends. Rooms were nice, though the bathrooms very small and still could use some upgrading. The dinner and breakfast buffet were bad. Food was slow to be re-stocked and service wasnt that good.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Room at the Sheraton Baton Rouge Convention Center"
Reviewed by Dana of Monroe on Nov 12, 2008
Our room was fine and the bed was comfortable. The only thing bad was that the bathroom was sooooo small!! It was nice and clean and a good shower, but extremely small. If we had paid full price, we would not have been very happy!! We were happy with our price and the convenience to the LSU game was great!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Good hotel/location/value"
Reviewed by a Hotels.com guest on Oct 27, 2008
In town for UGA/LSU game. Locted 2 miles from Tiger Stadium. Good hotel for the money I paid on Hotels.com. Was locted within the Convention Center so there was plenty to do without leaving the hotel property. Bar, buffet, casino all accessible by walking. Major headache was the parking to check-in. Very small front drive access. Free parking w/room key on site but is a short walk away. Room was good size, small bathroom. Beds were nice. I'd stay here again. Go Dawgs!!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 22, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Would recommend to others"
Reviewed by a Hotels.com guest on Oct 15, 2008
THERE WAS NO PROBLEMS CHECKING IN OR OUT. FROM WHAT I UNDERSTAND HOTEL.COM TOOK CARE OF THIS.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Awful"
Reviewed by C of New Orleans on Oct 14, 2008
This is an extremely overpriced hotel with awful service. Not only is that over priced for Baton Rouge, La, of all places, they provided some of the worst service with terrible attitude. Sheraton should be embarassed.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Great Stay"
Reviewed by a Hotels.com guest on Oct 3, 2008
Very nice rooms - terrific location for downtown meetings or activities at LSU
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Very Happy"
Reviewed by Bruce of Flint on Oct 1, 2008
From the moment we arrived the service was excellent. The bellmen and the ladies at the checkin counter were not only friendly but answered all the questions a first time visitor would have. We had breakfast at the buffet and the "made to order omlets" were great. We will stay here again next year, when we come back for another LSU football game.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on Oct 1, 2008
Hotel elevator was dirty. Dirty laundry stacked up in halls in evening (i.e. 8 p.m.), friend's room had no soap in it. Overall, not a good choice especially for the price. Had to wait for valet to bring car around in the slowest of times. Not a bad experience, but not one I'd repeat.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"great hotel"
Reviewed by rebecca of new orleans on Sep 22, 2008
nice hotel
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Needs Great Improvement"
Reviewed by Stephen of Plano on Sep 12, 2008
The air conditioner sounded if it was water cooled. You heard water running when it was operating. Parking in the rear with the casino patrons made it hard to find a space. When we returned after our first night the room had not been cleaned. We had to wait 45 minutes outside the room late at night while it was cleaned. We were awakened in the morning by the fire alarm and had to evacuate and take the stairs down to the lobby. No explanation was given and we overheard that the same thing had happened the previous afternoon. We wondered if it was a ploy to generate business for the lobby restaurant.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 20, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good hotel, but bad area"
Reviewed by Brett of Katy on Aug 12, 2008
The hotel itself was in good condition. Our rooms were clean. We were not happy with the open parking. It was around the corner from the hotel and there were a lot of people walking around the area. We were concerned about our car getting broken into. I found out the next morning that the hotel had a parking garage we could have used. We were not told this at check in. The beds were not comfortable. On a positive note, the bell service was prompt and the breakfast buffet was reasonably priced and had good variety.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Great Stay for the Money"
Reviewed by Cynthia of Dallas on Aug 12, 2008
Only good things to say about this hotel! Nice location, nice employees,nice room!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Horrrible Service"
Reviewed by Keisha of Houston on Jul 7, 2008
The service at this hotel was horrible. It took 4 calls and 6 hours before they brought a crib to my room as requested at check-in. They leave trash bags, towels, and linens in the hallways. Maid service did not clean room. When we called to notify guest services they said there was nothing they could do all maids were gone home. Unpleasant Atmosphere!
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
"Met my needs"
Reviewed by a Hotels.com guest on Jul 1, 2008
Staff was pleasant, room was clean. Convenient location - right across the street from the convention center. Valet staff was exceptional.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 23, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 2, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 23, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on May 23, 2008
When we first arrive at the hotel. There was laundry on the floor down the entirer hallway. From the web pics you are given the impression that the pool is located inside the hotel but it is in a corner outside. I was just disappointed over all with this hotel. The parking attendants were the highlight of my stay. They were very polite and helpful
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
- <Previous
- Page 1 of 2
- Next>
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews