Overall we were very satisfied with the Super 8 Edmonton South. Especially impressive and praiseworthy was the honesty shown by the person that cleaned our room after we checked out, and then by the office personnel when we returned in panic to report that I had left a jacket with my wallet containing credit cards, ID, etc. in the inside pocket in the […] room closet. To our great relief,the jacket and wallet had been brought intact to the office, and after requesting that I identify them, they were kindly returned to me with our sincere gratitude, and we were able to proceed home. Very noteworthy to say the least, in regards to this hotel. Read moreGenuine Hotels.com guest review
"hotel is in convenient location.."
short stay not fair to assess hotel on a short stay durationGenuine Expedia guest review
"Comfortable and spacious"
When I first got there I was impressed. One notable thing that got a sour taste in my mouth was that the ad on Hotels.com said there are roll away beds available. This was not true. When I asked the front desk gave me two mats the same kind used in jr. high gym class for aerobics for beds. But over all the room was spacious and clean as well as com […] fortable. Read moreGenuine Hotels.com guest review
"close to amenities"
I was disappointed that the pool was down, when I booked my room earlier in the day I specifically asked and it was working then.Genuine Hotels.com guest review
Awesome waterside. Rooms were very noisy, could hear everything going on in the next room and floor above. Dirty in the corners of the bathroom.Genuine Hotels.com guest review
The staff was friendly, and the kids loved the pool, but the room and bathroom were below par compared to other Super 8 hotels. The toilet and wash basin both seemed to be clogged and were draining very slowly. Other than that the location is pretty decent if you have work in the South side of Edmonton, or even downtown.Genuine Hotels.com guest review
easy and comfortable nice!Genuine Hotels.com guest review
"Too small a room."
The rooms are nice saddly though the washroom was so small you had to almost sit on the toilet or get in the tub to close the door, also the sink was out in the room area. Not a well planed layout with a family.Genuine Hotels.com guest review
"I dont recommend room 305"
This is the 3rd time we have stayed here my only complaint is the room we got this time (305) had no sink in the bathroom..Genuine Hotels.com guest review
This hotel was clean and the staff was very helpful. I would stay at this hotel in the future for my business trips to Edmonton.Genuine Hotels.com guest review
"Good Hotel to stay in."
Good Hotel. We'll stay there again. Staff very accommodating; even adjusted the hot tub temperature for us. Was reasonably priced and good value.Genuine Hotels.com guest review
"Pet Friendly Room"
We just got a puppy - this was our first pet friendly room. I was not impressed with overall cleanliness or comfort level of room - bad smell, hard bed, floor casing (trim) removed. Our dog was very well behaved, perhaps others aren't. Great location, breakfast ok.Genuine Hotels.com guest review
"Nice appearance not comfy"
Bed was TERRIBLE. very uncomfortable the room was nice but the couch with hidabed was old and well usedGenuine Hotels.com guest review
"Super 8 South Edmonton"
The hotel seems as tho it was recently renovated and overall is not in bad condition - and the staff was great. A few issues (1) found hair in our bathtub and hanging from one the towels in the bathroom (2) each bed only had two pillows and a very thin bedspread and sheet (3) the sink and mirror is not in the bathroom - its in the bedroom area which […] does not give much privacy (4) the pool and hot tub is great for families but the bathroom/change room in the pool area was filthy and in major disprepair. Read moreGenuine Hotels.com guest review
"Won't stay again"
Beds were ok, weren't expecting much. Disappointed in all the rust in the bathtub (didnt feel right bathing our babies in there) pool area was in poor condition with stains on the deck area and unfinished repairs to the hot tub. We felt the building was too new to be that worn out. Staff was very friendly and continental breakfast was nice. Overall […] not clean enough for babies. Read moreGenuine Expedia guest review
Response by Super 8 Edmonton South Dear Guest, We are so sorry that your experience did not meet your expectations. We will definitely look after with these maintenance issues.. It is through comments such as yours help us improve our guest experiences and better Customer Service. We appreciate your business in the past and we take pleasure welcoming you back in our hotel Sincerely, Juvy Santos Hotel Manager
"Good hotel with a pool and waterslide."
We had a short family reunion there and the kids had a great time in the pool and waterslide. Staff was friendly and very accommodating.Genuine Expedia guest review
Response by Super 8 Edmonton South Dear Guest, We want to say Thank You for your positive review about our hotel. We are glad that you enjoyed your stay with us. Looking forward to see you again on your next travel plan. We appreciate your business. Kind regards, Juvy Santos Hotel Manager
"Our hotel was alright, near to places we were went"
Our girls enjoyed the water slide & hot tub. We found the shower water pressure was poor. The elevator was slow. Otherwise our room was fine. Continental Breakfast was all right. It would have been nicer to have scrambled eggs too!Genuine Expedia guest review
Response by Super 8 Edmonton South Dear Guest, We appreciate your time taking reviews. We are happy to know that your girls had some fun with the slides.We make it a practice to share all our guest's comments with all staff and managements to help us improve our services to the best we can. We will try to look after any possibilities to add more stuff in our breakfast selections. You are most welcome to visit us back in our hotel. Sincerely, Juvy Santos Hotel Manager
very good and affordable.Genuine Hotels.com guest review
naGenuine Hotels.com guest review
"Edmonton Oct 2014"
Good location. standard hotel for a super 8, breakfast could be better but was ok. Basic cable is no longer adiquite for hotels. Wifi could be better. I had to use my phone as a hot spot to download some files.Genuine Hotels.com guest review
"Good, Clean Hotel in Edmonton"
Overall a very nice hotel located nicely with access to all major thoroughfares allowing you to easily navigate the city. The suite style room we had was excellent for small children as the separate living room / bedroom was perfect. The kitchenette with microwave and fridge was very useful for leftovers and small meals.Genuine Expedia guest review
"Don't Stay here"
The rooms had beds that you could feel every spring because they were so old and the room smelt like old socks. I had to wipe up some water I spilt on the floor and used the white hotel towel which turned black from the filth of the floor. When I brought this to the managers attention she said "You prepaid for your room, what do you expect me to do […] about it" Read moreGenuine Expedia guest review
It was a okay place to stay just should've been cheaperGenuine Hotels.com guest review
"Nice Hotel in the South End"
We stayed because of the pool. We had it all to ourselves, so that was really nice. The slide was crazy fast, a little too much for my 4 year olds. The room was nice, nothing great but clean and comfortable. The breakfast was nice too, no bells or whistles but it was sufficient to get us on our way. My kids prefer cereal anyway! Good experience all […] in all. Read moreGenuine Expedia guest review
"Hotel was clean and staff friendly"
Our experience was great. Rooms were spacious and clean. The breakfast room was very good. Stayed here before due to the location and access to shops near by.Genuine Expedia guest review
"In the city for an appointment"
The room was clean, and the staff were professional and accommodating. Any questions we had were answered promptly. We enjoyed the complimentary breakfast since there was a decent variety, more so than I've had at more expensive hotels. The pool was unavailable our first night for water treatment. It's good to see that the facility is regularly maintained […] for the safety of the guests. I rather enjoyed the stay here Read moreGenuine Hotels.com guest review
I showed up for my stay, only to find out that the pool was closed. When it was explained, I was lied to and told I could leave if I didn't like it. I complained to the manager the next day who told me a whole new excuse, and didn't bother to compensate me in any way. I had only booked that hotel because of the pool and water slide. The rate wasn't […] great, so I suggest looking elsewhere! Read moreGenuine Hotels.com guest review
"convenient location, not luxurious but ok"
When did hotels start charging $100+ per night for a basic room? This hotel is not very luxurious, but will do for us blue collar guys.Genuine Hotels.com guest review
"it was not that good"
Well when we first walked in the reception was on the phone. She did not acknowledge that we were there pool was down with any company without letting us know.tickets for the water park was $4 more than what they were at the Edmonton Mall and the management actually argued with us at when we first walked in we will not be going back there ever everGenuine Hotels.com guest review
"Well Situated Hotel"
Our stay was both very enjoyable and pleasant. The staff and service was excellent and they were very understanding because when we came to check in we were not registered having a pet even though I had enter that information at the time of booking with you folks. They quickly made room changes and we were able to settle in for our stay. We predominately […] choose this hotel because it was pet friendly and the location with quick access to major thoroughfares. It could have been a challenge when we weren't registered with coming with a pet and I would suggest there be a better way to confirm a booking indicating our pet was registered. Read moreGenuine Expedia guest review
"Basic hotel close to train station"
Went to a concert, and park and rode from century park station. Easy, nice accommodation, good pool.Genuine Expedia guest review
The hotel was full and understaffed. We came back to the room at 2:30 p.m. and the room had not yet been cleaned or made up or replenished with coffee, etc. The elevators were slower than they are in a seniors home, may as well take the stairs. The staff was friendly but too much work for the few scheduled staff. The manager should be fired for not […] getting more staff on when the hotel was completely full for the entire weekend. Read moreGenuine Expedia guest review
We stayed at the super 8 for one night. We called in advance to get our rooms close together which they kindly arranged and asked for two bed per room. There was a queen and a pullout couch. Fine. The problem was that there were only two light sheets for the pullout, no blankets. When we went to the front desk to ask for more they said they were out. […] After much discussion they found blankets from another room for my niece but could only provide me with bedspreads. Disappointing. The pool was fun for the kids. Read moreGenuine Expedia guest review
"Location was the only good thing."
The pool was small, the elevator had a bad smell and when we turned on the air conditioner the room was covered in a layer of thick dust overnight. The bed was ok but the bathroom was so small you have to stand beside the toilet to open the door. A few good stores within walking distance and the Denny's was really good.Genuine Expedia guest review
"Housekeeping staff is amazing"
At first we had a bad taste of the staff, the front desk girl wasn't hospitable at all . Other then that the management and head housekeeper we're phenomenal . It was our first time traveling with our 6 week old baby and they did everything possible to accommodate our needs. Highly recomended. Decent breakfast too.Genuine Expedia guest review
We had a great stay at the Supper 8. The location was great. The pool / slide and hot tub were great. Breakfast was great but could change things every other morning.... Instead of the same things.. But no complaints about the food. Room was clean but they could take a few extra minutes once in a while to clean behind the dressers and fridge... We did […] notice the dust.. But that is the same in most hotels I have been in... The beds could use an Upgrade.. But again.. We paid $105 / night.. So I didn't expect the bed that I have seen in Hotels for $250/night.. Overall I will stay there the next time I go to Edmonton.. Thanks Read moreGenuine Expedia guest review
"good room good price"
we rented this room and it was a ggod room at a fair priceGenuine Expedia guest review
"We liked it"
We had no problem with anything! Will stay again!Genuine Hotels.com guest review
"Nice hotel, close to shopping outlets"
Very quiet, conducive for rest. Well kept facilities and very efficient hotel employeesGenuine Expedia guest review
Always stay here when we are in edmonton. Kids love it.Genuine Hotels.com guest review
This is an older hotel and we stayed only one night and my sons allergies and mine went through the roof. On first appearance it seems clean but there is something in there that set off the allergies. The pool was fun. Breakfast was sparse and not great.Genuine Expedia guest review
"A decent hotel"
All the basics are there. Hotel is in clean and well maintained. Everything is what you would expect for the rates they charge. The complimentary breakfast leaves much to be desired. Thankfully you're walking distance to the Denny's restaurant.Genuine Hotels.com guest review
Great location, close to major shopping centers and freeways to get around the city.Genuine Hotels.com guest review
The hotel was nice, not in the greatest location, however plenty of stuff around. The pool was good, slide was overrated, but nice for the kids, the breakfast was good. Even though that we had used hotels.com to pay for the night, they still needed a 50.00 deposit for the room. Also, it was a non smoking room, but it smelt like smoke.Genuine Hotels.com guest review
Stayed here for 3 years in a row. Disappointed how some items from the breakfast are no longer served.Genuine Expedia guest review
"Too Hot for Comfort"
+30 outside and in our room. Air conditioning was busted and when we advised hotel staff they didn't accommodate our family of 4 to another room or even give us any type of gift certificate or refund.Genuine Hotels.com guest review
"UG!! Such a disappointment"
We've stayed at the super8 a few times now so I don't know what happened. The first night we got there we requested a plunger. No one asked why or if we needed help at all. The next morning the stupid toilet backed up again and still nothing, that evening I mentioned it and at that point they asked if we wanted to switch rooms. Um..we're leaving first […] thing in the morning, why bother now. It was then that they said "well we can't offer you any sort of credit or free stay because you booked your stay externally and are prepaid" Yep, first and last time with you. That combined with the horrible bed, so hard and uncomfortable. Super 8, you let us down this time. Read moreGenuine Expedia guest review
"Very nice stay"
Clean and comfortable... nice stayGenuine Hotels.com guest review
"Not a next time"
The room was clean but out dated. The waterside was great fun for the boys but hot tub was not hot and the bathroom in pool area was not nice at all. Breakfast was small and not much options.Genuine Hotels.com guest review
"Easy access on and off highway 2."
Fast check in and check out. The room was clean and ready for us. The pillows were great. The bathroom was good. The hotel was family friendly. The pool and hot tub were nice. The breakfast variety was disappointing. We would stay again in this hotel as we were not expecting a 5 star hotel.Genuine Expedia guest review
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