nice location right on boardwalk , not happy the pool was closed , wish I knew that when I booked room, Too bad casino is going bankrupt.Genuine Hotels.com guest review
First I was given a key to a room that was already occupied. Then the next room I was given had broken drawers and the air condition was either freezing cold or hot. The good part was that I was given a comp for room service for all of the issues I experienced. I would have preferred a free room over the service comps.Genuine Hotels.com guest review
"Showboat is worst place ever."
Horrible experience all around. I want refund!Genuine Hotels.com guest review
"Ok but can see why its closing"
The line to check in took about 45 miuntes. Can tell it's closing as they are doing the bare minimum of cleaning. AC in general is not what it used to be-getting very dirty. Won't be back.Genuine Hotels.com guest review
"Decent and no real compliants"
We need rooms for a family reunion and Showboat provided that for a extremely good price. It was obvious that it was an older resort as the televisions in the room were not a flatscreen. Bare minimum furnishings and stains on the carpets. The bathroom was large and very clean. No real compliants as the hotel provided exactly what we needed.Genuine Hotels.com guest review
Only stay here because it's a pet friendly hotel..Genuine Hotels.com guest review
"On the boardwalk with a great beach"
Our stay was great. It's too bad its closing. It is right on the boardwalk and the beach wasn't crowded. They even gave us a late checkout at no extra charge.Genuine Hotels.com guest review
Very satisfied with our stay. Sad to learn that the Showboat is closing in August, 2014.Genuine Hotels.com guest review
"room was good - service was horrible"
Location of the hotel was perfect in relation to everything we planned on doing for the weekend, however i was extremely dissatisfied and embarrassed by the quality of service. There was an issue with the requested room - (2 queen beds for 4 guests) and the hotel was unable to accommodate the reservation and gave us a King with a cot. Upon asking for […] further information regarding the matter to fully understand, the staff person got nasty and handled the matter in a very unprofessional way. I don't care how much more the other hotels are, I am not wasting my money on that experience ever again. Read moreGenuine Hotels.com guest review
"1 Night Stay"
For a 1 night stay, the room was clean, the bed was comfortable, I won at the tables, and the overall time was fun. I have no complaints.Genuine Hotels.com guest review
"Very Average Hotel"
When we arrived at the parking garage the first thing I noticed was that it was littered with trash everywhere- beer cans, bottles, fast food bags.When we walked into the lobby we were greeted by what I can only describe as street people sleeping in some of the chairs in the hallway and one lady ranting wildly to anyone who would listen to her. The […] check in lines were VERY long and time consuming. The lady at the desk was very helpful. The rooms were ok, the casino was ok. The boardwalk area was fine but the areas surrounding the hotel were less than great. Hotel maids entered our rooms twice when we had the do not disturb sign on the door. Very dated place overall- if it weren't being closed down it would require a major renovation in my opinion for me to want to stay there again. If I were to visit Atlantic City again, I would stay at Revel- if it's still open- or Borgata . I have stayed at casino resorts across the U.S. and this would probably rank very near the bottom of my list as places to stay. Read moreGenuine Hotels.com guest review
"Everyone was so nice and so helpful!"
We loved it! Thank you!Genuine Hotels.com guest review
"Great for the price"
We arrived around 2.30 pm, and we were checked-in right away. The hotel was clean, and the service was prompt and with a smile. The safe in our room was locked and the locksmith came right away to open it for us. The casino was not very crowded (it was a weekday, after all). Overall, it was a good experience, and I'd recommend this hotel. Sad to learn […] that it's closing soon. Read moreGenuine Hotels.com guest review
I was really wowed!! Hotel is beautiful. It has several dining areas in the hotel that stayed open late. There was also a daiquiri bar and a bar that sold mason jar drinks for $10 with $6 refills that you can refill at Caesars hotel, Balleys and Harrah. staff was nice and helpful . Walls are fairly thin. I could hear children shouting most of the time. […] Room was big for what i paid 65$ a night and pretty clean. There was a slight brown scuff on the tub besides that it was clean. The location was further down from where most popular hotels were but its literary outside from the amusement park . Read moreGenuine Hotels.com guest review
"Vice nice rooms"
The stay would have been exceptional if I had not had to wait in line for an hour to check in. There were five registers open for check in. Of the five, only one was dedicated to those who were not considered ViPs. Everytime a VIP walked up we had to wait; therefore, the line of non-VIP's extended down to the Total Rewards area. Several people to include […] myself said we would not return to the casino if you were to remain open. Two people dedicated to VIP during influx of people is more than enough. Read moreGenuine Hotels.com guest review
Employees were wonderful, courteous and helpful. We were distressed that they will soon lose their jobs!Genuine Hotels.com guest review
The hallway had a horrible smell of mildew which made the room smell and my stay very uncomfortable. Try spraying air freshner'sl which did not help.Genuine Hotels.com guest review
"Sorry that they are closing"
We had a very nice stay. Clean, comfy room. Great service.Genuine Hotels.com guest review
I can tell with the news of the Hotel closing. The attitudes of some of the staff was very uncaring. However, some attitudes of the staff were exuberant and wanting to make sure the customer was satisfied. Initial Room not up to bar. Was moved and also offered $50 complimentary to use in Gift Shop. The Buffet on 2nd floor was delicious.Genuine Hotels.com guest review
"Fourth of July"
Remote did not work. We could not use TV. Called front desk and went down there but never sent someone to fix it, even though they said they were going too.Genuine Hotels.com guest review
"Find another hotel"
I went to check in and found out that our room with two beds was taken. So we were "upgraded" to one bed for three people which is clearly not ideal. We then called to ask for some additional bedding for the couch but they had run out of linens. The hotel was also filled with the smell of smoking which is also not ideal for us non smokers.Genuine Hotels.com guest review
Very surprised with the quality of the hotel given the price we had paid. Very convenient location, very lovely hotel.Genuine Hotels.com guest review
The elevators and hallways were run down but the room itself was nice.Genuine Hotels.com guest review
According to the signs posted, the pool is opened from 10am-6pm everyday. It did open at 10am but noticed from my room window it was jammed with kids every day we were vacationing. We decided to head down to it after 3pm for a swim after most people had left for the day. To our surprise we were told the pool closes at 3pm not 6pm like the sign read. […] we were told that meant pool area, not pool itself. very misleading when we were looking forward to a swim.. Another problem was with maid service. I instructed a maid in hall we did not require maid service for our room and requested a do not disturb sign for door. I also asked for more coffee for our in room coffee machine. I was told there is no more and I should call room service for a pot of coffee to be sent up. And have to pay for it. Nevertheless, I never got the sign for the door either and had maids knocking at my door from 9am every hour or so for every day. Annoying. Read moreGenuine Hotels.com guest review
Booked in just before they announced closing and was past the time to cancel when they announced it. The whole experience reflected the fact that they were closing. Despite paying higher rates to Hotels.com for twin beds for 4 people, they did not have that room reserved and had to settle for a twin bed on a smoking floor, which smelled really bad. […] Despite repeated requests housekeeping never showed up to smell the deodorizer spray. It is clear that no one care anymore given that they are closing. Would stay away till the management changes. Read moreGenuine Hotels.com guest review
"Great pool, nice stay."
Two of my kids, 21 & 16, and myself stayed overnight so we could enjoy the beach and not have to drive home the same night. We were pleasantly surprised as we know The Showboat will be closing. The staff was very accommodating and friendly and the next day we discovered the pool. That was a great place to hang out and relax before driving home. Sad […] to see it close. Read moreGenuine Hotels.com guest review
"close to beach"
My stay at Showboat was a good experience, I do feel that they are a little under staffed. When I left on Sunday, there was only one bell man, he was over worked big time!!! But still professional. To much for one person to do..We had to wait 45 minutes or longer for him to pick up our luggage. I also think it is a shame that all those poor folks our […] going to be out of a job, come end of August!! Good Grief!!! They are putting a Bass Pro in place of a hotel!! Where are their brains!!! I did enjoy my stay, to bad it is going under! Read moreGenuine Hotels.com guest review
"Gonna Miss The Showboat"
The place is closing which is a shame. It's one of the only places in AC with $5 craps. Great place to go with the guys. Place looks worn though. Carpets in hallways are dirty, but the room was comfortable. Sink in bathroom was running all night. Staff was VERY friendly. Had a good time.Genuine Hotels.com guest review
"it was nice while it lasted"
just got to take a shower and had to go due to an emergency...did not even check out i call to check out..that took 4 trys.. still plan to go back before they closed and knock the showboat...downGenuine Hotels.com guest review
I didn't have to even leave the hotel to have a great time. The beach was right as you stepped outside the hotel. It was a great vacation spotGenuine Hotels.com guest review
"will not go back"
The hotel was very dirty and run down. The bathroom and carpets were dirty and stained in the room. The elevator and hallways had garbage. The blow dryer was broken. We called several times and nobody answered the phone. We went and spoke to the front desk clerk and still no blow dryer was ever delivered. We checked out and into another hotel for the […] remainder of our vacation. Read moreGenuine Hotels.com guest review
Showboat is closing at end of august, 2014. Staff did not care to keep up the hotel at all. Stains all over the rugs. Bathroom was not cleaned up properly. You can tell why they are closing down! Do not stay here. It is all the way at end of the boardwalk and it is a mile walk to get anywhere. I paid a lot of money for a Saturday night and it was not […] worth this at all. Read moreGenuine Hotels.com guest review
"Sad to see them go."
This has become one of my favorite places for convenience and price. The hotel staff checking in are always great. If you have an issue with your bill - more specifically the food credits - it's can be a hassle. All seems pointless since they are officially closing on August 31, 2014. Will be sad to see them go. Love ATLANTIC CITY and will be looking […] for a Showboat replacement once the politics of closing one to boost another asset settles. Read moreGenuine Hotels.com guest review
Check in was very slow, stood in line over an hour to check in. They charged us for parking twice so had to deal with getting that refunded. Operator was rude when we would call to ask questions. We stayed here cause it was cheaper but in the end not worth it.Genuine Hotels.com guest review
"good thing this place is going out of business"
You can tell they just don't care anymore. Room was awful, broken lamp and a giant red stain on the carpet. Elevators are super slow and outdated. Don't waste your money "staying at the Showboat one last time".Genuine Hotels.com guest review
My room telephone didn't work so had to call down stairs from cell phone for a blanket and had no working phone the whole trip in my roomGenuine Hotels.com guest review
My non-smoking room still smell of stale smoke.Genuine Hotels.com guest review
"Needs to be updated."
This hotel may have been great 20 years ago, but I think that was the last time they did any upgrading. It looks old, smells old and is just dingy. The room was cheap and seemed clean. It is not even comparable to a 2 star hotel let alone the other casino's in the area. Spend a few extra dollars and go somewhere more modern.Genuine Hotels.com guest review
A wonderful get away. The view of the light house & inlet from our room was fantastic.Genuine Hotels.com guest review
"Very lovely hotel to stay at"
Enjoyed my stay at the showboat . The staff was friendly helpful and the restaurants in the casino was very good.Genuine Hotels.com guest review
We booked 2 rooms. We did not check until 11:45pm and found out that 1 of the room was not ready until 1 hour after. I couldn't even get the key to the room until after 1 hour. We had to go to room 1 which is in another tower. All the kids slept when we got there. When the hour was up, we had to go down and get the key to room 2 which was in the tower […] that was all the way across the other one. All the kids were asleep so we couldn't move them. We ended up staying in 1 room and wasted the other one. Horrible check in. I keep asking for at least the rooms to be in the same tower and they said no rooms. It was a weekday, I don't believe that. Read moreGenuine Hotels.com guest review
"Ok for price"
I would not recommend or stay here again. Stayed 3 nights rooms where never cleaned, had to ask for fresh towels every day. Rooms are very run down dirty carpets,chairs and beds. Bed and dresser were both broken. Wallpaper peeling off the walls. Terrible stay and will never stay again.Genuine Hotels.com guest review
"Nice hotel too bad"
I have stayed there several times it too bad that this time the hotel staff were more worried about there jobs then there customers. They found out the casino is probably closing by summers end in a letter in there paychecks kinda hurt my stay.Genuine Hotels.com guest review
Enjoyed my stay. Liked that early check in is free. Room was nice.Genuine Hotels.com guest review
"terrible customer service"
Upon returning to the room which was a non smoking room, the room was full of cigarette smoke from the adjacent room. Management refused to relocate us to another room, and hung up on me in the middle of a complaint call at 1 am. The front desk associates over night are extremely rude and unresponsive to customer issues. Stay at another hotel if po […] ssible Read moreGenuine Hotels.com guest review
Check in was slow, came in late and even though I called to let them know I'd be arriving late, they didn't have a room and I had to wait a half hour. They did upgrade me for that. Staff was friendly, room was clean, lighting is too low. I would recommend this.Genuine Hotels.com guest review
Our room had a cigarette butt next to the nightstand and ashes all over the floor... Definitely not as nice as the last time I stayed at the showboat...I was disappointed to pay $200 to have an experience like that- we won't be back :(Genuine Hotels.com guest review
I was upgraded to a suite, and it was amazing!Genuine Hotels.com guest review
"Bf 21st bday"
Overall it was great. We had a suite at reasonable price. Only bad thing was the pool. It was smallGenuine Hotels.com guest review
Very good. Friendly staffGenuine Hotels.com guest review
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