All hotels in Dallas, Texas, United States of America
1 room, 2 adults
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2361 W Northwest Hwy, Dallas, TX, 75220, United States of America, ‏‎866-925-8648
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3.8 / 5Good

Score breakdown (from 59 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.8
  • Comfort
    4.0
  • Condition
    3.6
  • Neighborhood
    3.1
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4.0 / 5Excellent
"Clean, comfortable and quiet"
The hotel did not seem very full during our mid-week stay, but our room was clean and comfortable. My boys enjoyed the outdoor pool and our breakfast was comparable to the Fairfield Inn breakfasts that we had during the rest of our vacation.
Genuine Hotels.com guest review
1 night family trip Jul 1, 2015
RobertS
US
5.0 / 5Outstanding
"June stay in Dallas"
Staff very nice and most helpful. However the security cameras did not pick-up the break-in of my truck soon enough to prevent sufficient damage to the contents and the get away of the thieves.
Genuine Hotels.com guest review
5 night business trip Jun 16, 2015
A Traveler
US
2.0 / 5Fair
"Cheap stay, but a bit risky."
Is in a run-down business area. Was given a SMOKING room when I SPECIFICALLY REQUESTED NON-SMOKING. Clean room, maid service great, staff, not so much.
Genuine Hotels.com guest review
1 night business trip Jun 6, 2015
George
US
5.0 / 5Outstanding
"not too bad."
Pleasantly surprised at the cleanliness and features of the room for $80. No problems whatsoever. Check in was fast and easy and they had a pool and exercise room available. Free continental breakfast was decent too. Overall I would stay again.
Genuine Hotels.com guest review
1 night trip with friends May 29, 2015
Jody
US
5.0 / 5Outstanding
"Business friendly"
Good stay for business
Genuine Hotels.com guest review
2 night business trip Apr 21, 2015
Charles
US
3.0 / 5Good
"Okay place for the price"
Room was okay, neighborhood was really sketchy. Within an hour of our arrival, someone was getting arrested outside our window. The room smelled a little weird and the tub was dirty but everything else was okay. Overall, if you're on a budget this place will do but if you can stay somewhere else then I'd definitely recommend somewhere in a different area
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
A Traveler
US
4.0 / 5Excellent
"Awkward ingress/egress but parking was o.k."
Short one night stay for early flights. Hotel was fine, vending machines needed to be filled.
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
US
4.0 / 5Excellent
"Not bad for the money"
Hotel was on a busy street but could not hear the noise. New carpet was being put in. Older hotel but close to airport.
Genuine Hotels.com guest review
4 night family trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"dallas"
Well worth the price.
Genuine Hotels.com guest review
1 night trip Apr 6, 2015
Frank
US
5.0 / 5Outstanding
"hotel stay"
i was there for a family visit and it wasn't 10pm and I got a call we were loud and we wasn't ... Other than that it was ok
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
A Traveler
US
1.0 / 5Poor
"Smell and noise"
Smelled like smoke in our non smoking room, also could hear the neighboring tenants very clearly.
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
2.0 / 5Fair
"smelly"
It smelled like cigarrettes everywhere!!!
Genuine Hotels.com guest review
1 night business trip Jan 14, 2015
Ricky
US
3.0 / 5Good
"Airport adventure"
stayed one night to pick up grandson from airport
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"NW Inn"
PTAC fan was very noisy.
Genuine Hotels.com guest review
1 night family trip Dec 18, 2014
Edward
US
3.0 / 5Good
"Good room for the price"
For the price, this is a great value. Would definitely stay again.
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
Arnold
US
4.0 / 5Excellent
"Nice hotel"
Older hotel but still clean and staff was friendly. Difficult to get to, but I don't think you can get anywhere in Texas without making a few U turns. Would stay there again.
Genuine Expedia guest review
Other trip Nov 3, 2014
shelly
US
4.0 / 5Excellent
"Nice stay next to the AIrport"
A little confusing navigating through the shared parking lot but overall I would definitely stay here again/
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
Nicey
US
3.0 / 5Good
"Bad service"
Stayed here one night. The room was alright; clean and comfy bed. Unfortunately we had a problem with the toilet, and when we called the desk for help they sent a very nice cleaning lady who did not speak English, which was not helpful. She tried her best, but kept bringing the wrong cleaning supplies, and also wanted us to clean it up ourselves. Other than that the place is ok.
Genuine Hotels.com guest review
1 night trip Oct 6, 2014
A Traveler
US
3.0 / 5Good
"Decent"
Hotel staff very friendly and accommodating. There was a funny odor when you walk in but rooms were clean. Not in the best neighborhood.
Genuine Hotels.com guest review
1 night family trip Sep 28, 2014
A Traveler
US
4.0 / 5Excellent
I found the room clean. Service was good. The only thing that bothered me was the elevator. Although we did not get "Stuck" it always had a bump when stopping. Overall worth the money. I will return.
Genuine Hotels.com guest review
2 night business trip Jun 4, 2014
Denise
US
4.0 / 5Excellent
We came in for a soccer tournament. The lobby had a funny smell when we first walked in, and could use some updating. The room was very nice and clean. The cleaning staff was very nice and cleaned our room every day. The breakfast was OK, but could be improved. Not a lot of selection, so by day 4 we didn't really want it. For a shorter stay, would've been fine. Staff was friendly and was helpful. Overall, we'd stay again. Especially for the great price!
Genuine Expedia guest review
Other trip Jun 10, 2014
T
US
3.0 / 5Good
"Poor Customer Service"
We were given a room on the 3rd floor where the air was clearly not working. When I asked for a new room, I was first told that the air had not been turned on yet. When I pressed, I was given a new room on the same floor that was like an ice box. The entire interaction was very confusing and not very helpful after a long day on the road. I would not recommend this hotel to anyone.
Genuine Hotels.com guest review
1 night trip Jun 3, 2014
A Traveler
US
4.0 / 5Excellent
Breakfast is served very early 6:30-9 I believe. Too early I would say. Most hotels serve breakfast from 9am-11. Other than that for what I paid was a very nice hotel overall and room was nice and clean. I will be adding this hotel to my list of places to stay in the North Dallas area.
Genuine Hotels.com guest review
1 night trip with friends Jun 2, 2014
Candy
US
5.0 / 5Outstanding
clean hotel only issue is no transportation to the airport available
Genuine Hotels.com guest review
1 night trip Mar 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice close to airport"
Clean with friendly staff and convenient to the airport.
Genuine Expedia guest review
Other trip Mar 14, 2014
A Traveler
US
1.0 / 5Poor
"Rating Was Off"
It took 15 minutes to check in even though we were the only guests. The room was clean. When we went down to breakfast it looked like a horde had come through and eaten everything. We had to ask for things to be put out and even then many breakfast items were left out. There was little variety and the quality was poor. They only had sweet and low.
Genuine Hotels.com guest review
1 night trip Jan 7, 2014
Cindie
US
4.0 / 5Excellent
"Easy to and from Love Field"
The hotel was perfect for a quick weekend trip during which you're not planning to spend a lot of time in your room. The room was clean, neat and more than adequate. A good, no frills stay. We would definitely stay again.
Genuine Hotels.com guest review
1 night trip with friends Oct 6, 2013
Beth
US
4.0 / 5Excellent
"Great stay"
I travel for work. My Dallas based office was very close to this location. I have no complaints. I was very comfortable and hotel was able to accomidate all of my needs.
Genuine Hotels.com guest review
2 night trip Sep 29, 2013
Toby
US
4.0 / 5Excellent
"Nice hotel with easy access"
The breakfast was decent for those on the run. Quick and simple. The overall hotel was convenient and nice.
Genuine Expedia guest review
Other trip Oct 3, 2013
Nikki
US
3.0 / 5Good
"OK place to stay"
Booked on Hotel.com, but it took 20 minutes for the front desk to find our reservation. The hallways are not air conditioned and were very hot. The staff were courteous and the rooms were clean and comfortable.
Genuine Hotels.com guest review
1 night trip May 7, 2013
Mary
US
3.0 / 5Good
"Okay"
It was okay. Doesn't seem to be a good location to go out for a run. The treadmill seems barely functional. The location is just barely close enough to Love Field.
Genuine Hotels.com guest review
1 night trip Mar 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Better than expected"
This hotel was very nice for the price. The staff was very friendly, the room was clean and comfortable. The breakfast was good. I especially liked the Texas shaped waffles. The only obstacle is getting into the property,you have to drive in though the business next door to get on to the parking lot.
Genuine Hotels.com guest review
2 night business trip Mar 2, 2013
Bertha
US
4.0 / 5Excellent
"Business Trip"
Comfortable bed, clean room, good customer service.
Genuine Hotels.com guest review
2 night business trip Oct 25, 2012
Charlie
US
4.0 / 5Excellent
"More than I expected"
Our stay was great and we would stay again!!!
Genuine Hotels.com guest review
1 night trip Oct 27, 2012
Niya B
US
5.0 / 5Outstanding
"No frills, good value."
Not fancy, just nice, clean, everything working, good value, no frills. Personnel friendly and helpful. A bit difficult to get to, but well worth the effort once you get there. Use your GPS or a good current map to find it.
Genuine Expedia guest review
Other trip Oct 8, 2012
Tracy
US
4.0 / 5Excellent
Comfortable stay. Close to the highways so you can get anywhere fast.
Genuine Hotels.com guest review
2 night trip Aug 9, 2012
A Traveler
US
3.0 / 5Good
"Graduation"
It was good. However, my flight got in early and i reported to the hotel. I was charged $20 as an early check in fee. Everything was an extra fee, the hotel owner/manager just wants to nickle & dime you. The staff did not anything about the city. I asked for simply things like what can we i do, where are allof the good restaurants. The staff had no clue.
Genuine Hotels.com guest review
1 night trip Aug 11, 2012
A Traveler
US
5.0 / 5Outstanding
"Great experience at Best Western"
Had a great experience at this Best Western. Staff was very helpful, location was convenient, and all for a great price. Definitely recommend this hotel to those staying in the Dallas area!
Genuine Expedia guest review
Other trip Aug 5, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"a pleasant stay in Sunny Dallas, the hotel"
We enjoyed our stay here in Dallas in the pleasant warm sunshine. The hotel is in a good location and out of the main hustle and bustle of the city, but you need a car to get about. Luckily we found the local bus to the metro hub invaluable and we got everywhere we wanted taking the Number 31 bus which stops outside the back of the hotel and was very reliable and on time.
Genuine Expedia guest review
Other trip Oct 15, 2013
stuart
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Fint personale"
Hotellet ligger rigtig godt i forhold til at komme hurtigt til selve byen. Dejlig lille udendørs pool og fint motionsrum
Genuine Hotels.com guest review
2 night trip Sep 6, 2014
A Traveler
DK
4.0 / 5Excellent
"Hotel para passar a noite"
Hotel razoável, ficamos apenas 2 noites devido a escala, pelo preço recomendo.
Genuine Hotels.com guest review
2 night trip Apr 1, 2014
Pedro
BR
1.0 / 5Poor
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends May 4, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 1, 2015
Frank
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip with friends Jan 8, 2015
Nate
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Oct 7, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Apr 12, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Mar 28, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
A Traveler
US
5.0 / 5Outstanding
"very good hotel"
Genuine Hotels.com guest review
1 night trip Dec 15, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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