best hotel in ac area. my classification? A plusGenuine Hotels.com guest review
"not a fan .."
upon check in we were informed that the room we booked and paid for was unavailable and were put into a "lesser" room. the hotel itself is in need of some upgrades, and most of the staff was less than pleasant. the guys at valet were the most professional in the house, and they were great. I will think twice before staying here again and if I do it […] will solely be based on location. Read moreGenuine Hotels.com guest review
When we got there, our room was not available, we ended up paying an extra $60 to upgrade because the king size bed was not available on the room that i booked 2 months in advance. I ended up spending more than what i thought i paid!Genuine Hotels.com guest review
The check in was very easy and everyone was very pleasant. The room was very nice and it was quiet at night.Genuine Hotels.com guest review
Never will I stay there again!!!Genuine Hotels.com guest review
The hotel is in a great location for shopping with all the outlets and other shopping areas right on the boardwalk. Room was upgraded and very nice. Overall excellent service in the hotel and awesome time.Genuine Hotels.com guest review
A/c was not working properly in rm 451Genuine Hotels.com guest review
"Didn't have bed bugs"
"Didn't have bed bugs" is nicest thing I can say. This is so not up to Caesars Las Vegas standards it shouldn't carry the name. Rooms are smallish. "Ocean view" was almost worthless due to poor tinting on window combined with dirtiest window I've ever seen. People were great but the hotel is like Mayberry and shuts down early- checked in one night after […] work- after we got seeker it was after 9 and we went looking for dinner- no real sit down meals available after 9- NOT EVEN ROOM SERVICE open- what kind of casino doesn't have 24hr room service!? Casino floor is way smokier than any las Vegas property. Good luck getting a free drink while gambling- there's like one waitress for a huge expanse- when she arrived the options were extremely limited(again not Vegas)- and when she came back with drinks I thought we were on candid camera- they serve the "drinks" in disposable cups the size your dentist gives you mouthwash in- you seriously get more alcohol in the mouthwash while cleaning your teeth! Hotel is obviously decades old (or maintained as such)- time for Las Vegas style implosion amd rebuild. All around shameful for the brand. I'm totally disappointed I wasted a free reward night on this dump. Read moreGenuine Hotels.com guest review
"Not what I expected after paying 150 for one night"
Awful just awful! The room was far away from everything and near the restroom so it smelled when you walked to your elevator. The person who checked us in told us that our elevators was 7 miles from where they actually were. That was a hike! The elevator couldnt fit 3 people with bags comfortably in it. we called down to the front desk only to be put […] on hold for 20 minutes and still no one answered our call! We ended up hanging up and having to go down to the front desk for help. There were cigarette burns on the chairs and the bathroom didn't look like it was cleaned. We finally start to gamble and most of the dealers at the tables were very grumpy. The waitress were also very rude I gave her a dollar after getting me only one beer she said "gee wow thanks a lot, big tipper" then rolled her eyes at me and never came back, we were sitting at the same place for at least 2 hours. Never again would I go back!! Read moreGenuine Expedia guest review
"Wasted my time"
Checked us in to are second room around 8 p.m. which was 4 hours after I got there. They told me that this was acceptable because it was the weekend. Air conditioner in both rooms just circulated hot air. Which I called about but couldn't switch us because they didn't have any other options. They gave us a drink voucher but I still was expecting a better […] experience for the money paid. Read moreGenuine Expedia guest review
We were very disappointed in this hotel. While our room was nice and amenable, the hotel gave us some problems. To start with, you have to pay to park in their parking garage, and I don't remember reading anything about that. Then it took forever to get to our room in the never ending labyrinth of hallways. In the morning, I could not use the fitness […] facility because it does not open until 9:00 am!!! I ended up running on the boardwalk which was okay until I tried getting back into the hotel and all of the side entrance doors were locked with no room key entry. Lastly, two of the three elevators would not work when we tried to get back up to our room. We had to use the service elevator and deal with service carts and wait staff. We were not impressed! Read moreGenuine Hotels.com guest review
"A real nice surprise"
Do AC and do Caesars. Friendly, clean and fun. It was a real nice surprise.Genuine Expedia guest review
"nice and clean rooms"
the atmosphere was average, kind of quite, the rooms and services were ok.Genuine Expedia guest review
"Overall a gd stay"
I am totally ocd, so what bothers me, most ppl may not mind. So my issues are as follows...i didnt like that the tv was on the side of the bed instead of the front.There were no shower caps,the shower itself could have been cleaner & the sink totally over flowed because i left it running while i went 2 get my toothbrush...can u say liquid plumber! All […] that being said the staff was always on point with whatever questions,concerns,or request that we had so we left happy! Read moreGenuine Expedia guest review
"Excellent hotel staff"
We had a great room, very clean. The housekeeper was excellent, she went out of her way to accommodate our requests. The front lobby staff were all friendly and easily approachable which is a plus. We will stay there again the next time we visit Atlantic City.Genuine Hotels.com guest review
Fine hotel/ casino. Great service- beautiful room, attentive staff.Genuine Hotels.com guest review
Do not stay here if you cannot be completely flexible with your plans. Your room will not be ready on time. My last stay, I watched every person be put a side and forced to wait half an hour to an hour to check in. And then we got put in a smoking room which smelt disgusting even though we specifically requested months in advance a nonsmoking room. […] Management - you have a lot to work on. Read moreGenuine Hotels.com guest review
I really loved almost everything about my stay. However my view was semi tainted by an overzealous & untruthful check-in clerk. I had already booked & paid for my 2 night stay on hotels.com for a room with a king sized bed. It was for a romantic stay with my part to celebrate her birthday. When I got to check in, the woman told me there were no available […] rooms with king beds, only double beds.She then added that she could upgrade me to a better room for $40 extra per night but she would give it to me for $30. I became very annoyed because I had already paid for my room & why, I asked, would I want a double bed room for myself and my partner. When she realized I wasn't falling for or dealing with her little ruse, she said "oh a king room just opened up". Mind you, it was 9 o'clock in the evening on a Sunday night in the off season. I'm 100% certain that no room had magically opened up at that time of night. I was very angry that she tried to get one over on me! Other than that enjoyed our stay!! Read moreGenuine Hotels.com guest review
The service was great especially at the KWI resteraunt the food was delicious my room was clean despite the hallway that had dirty dishes on the floor for the entire 3 days I was there. It's a bit over priced in some areas I thought it was ridiculous to pay $7 for a bottle of soda but my overall stay was great I would go back anytimeGenuine Hotels.com guest review
"Room n service great"
It was ok I will come back I deff recommend to othersGenuine Expedia guest review
"Do not stay there!"
Made 2 reservations for Deluxe rooms with king size beds 3 months in advance! Got horrible rooms, staff and overall hotel mentality is not focused on details or guest experience. More of a poor quality assembly line, catering to lower income compulsive gamblers. Will NEVER stay there, don't even consider it if you have kids. You get a cleaner room […] and better service staying in a holiday inn. Read moreGenuine Expedia guest review
"Showing its age"
Disappointed with the room. The bathroom was tiny. There was a lack of available outlets to charge our electronic devices. There was no guest internet in the room unless you paid for it. In smoke free areas, as the day wore on, smoke from the casino wafted in. My cloths smelled of smoking yet I was no wear near any one who did. the front desk seemed […] always under staffed. There was always a line to wait through - even for simple questions. The concierge was never around. Read moreGenuine Hotels.com guest review
"Best of a bad bunch?"
Overall satisfying stay with some issues! Upon arrival, there were no non-smoking rooms. Guests told "non-smoking is a preference, not a guarantee”. I was told to come back to desk in AM to switch. In the meantime, we were upgraded to a small suite, which was lovely, but still smoky. In AM, we determined we'd move. Front desk said there were still no […] rooms available. They did guarantee a room for later so we left our bags. Upon return we got a non-smoking room. It would have been REALLY nice if they had maintained our upgrade at that stage but they didn't. Having had slightly negative feelings about the check-in experience/staff, we were pleasantly surprised by the friendliness and good advice on dining options from the bellhop. We also had several very positive interactions with staff going about their duties, which made us feel that wrong people were on front desk! Overall, AC Hotels are smoky in public spaces, noisy and in many cases tired and seedy looking; (e.g. Trump Plaza where we stayed last time.) The Borgata is MUCH nicer but it's an outlier, in terms of location - you can't use it as a walking base and it's more expensive than the other hotels. Caesars, in my opinion, is the best of a bad bunch - within easy walking distance of the Convention Center, boardwalk and Outlet Stores... A GREAT, central location with generally less seedy atmosphere compared to several we've stayed in before. We will stay there again next time, for sure. Read moreGenuine Hotels.com guest review
"NOT caesars in Las Vegas, but excellent for AC!"
Expectations need to be lower for those who have visited caesars in LV, but for AC its great. Good reataurants, good location, and very nice. If you are attending a conference or are looking for a nice getaway driving distance its a good choice. Pretty solid hotel and a nice casino.Genuine Hotels.com guest review
"bothered by security for noise at 930pm"
There were a few of us guys hanging having some drinks in our 500 dollar room and got a"one and done" threat from security... unbelievable. So we left our room. Very disappointed with this.Genuine Hotels.com guest review
Everything was nice. My only complaint was the mattress & the pillow....way too soft!Genuine Expedia guest review
Comfortable, exciting and fun.Genuine Hotels.com guest review
"Great hotel in center of Boardwalk"
This was my first time staying at Caesars and it was beautiful. The location of the hotel is perfect being right in the center of the boardwalk and I also loved that it is connected to Ballys. My boyfriend and I gambled at Ballys too which was beautiful and clean. We really loved the buffet at Caesars there was so much food to choose from. The staff […] was wonderful and accommodating. We also went to the club in Caesars called Dusk which was a lot of fun and so convenient to get to. I definitely recommend staying here at least once! Read moreGenuine Expedia guest review
Very enjoyable stay!Genuine Hotels.com guest review
"Caesar's Atlantic City"
Business travel with a colleague to a nearby town. We chose Caesar's based on reputation of Vegas location. We were surprised at what we found. Many bars/restaurants closed. Breakfast service before 7:30 not possible - buffet not even laid out til 7:45. Rude, demanding staff - "I need to see your ID!". Really? To charge a meal to my room, my key & name […] isn't sufficient? A front desk staffer who didn't believe me when I called to report Internet access issues. Bath towels that were far from fluffy. VERY inconvenient car valet service - no ability to call for car in advance (you have to go to valet window), and long waits for the car to brought up, even though you're the only patron waiting. Generally speaking, we found it much lower quality/sophistication than we expected - certainly lower than, say, any Hilton. Although we'll have to return to the locale for biz many times, we won't be back at Caesar's. Read moreGenuine Expedia guest review
we would go again, we upgraded to the ocean suite which was a great choice! clean room great room service wwonderful hotel.Genuine Hotels.com guest review
Rooms are small. Part of the First floor looked like it is being used for storage or it was just shut down. No entertainment at all. Original AC hotel- you could tellGenuine Hotels.com guest review
"Friday night in AC"
Took the wife on a one night stay in Atlantic City. The hotel was nice, stayed in the centuries tower. The front desk clerk offered a free upgrade to the newer hotel tower.Genuine Expedia guest review
"Nice hotel- good amenities"
The hotel staff was wonderful, our room was a nice size. We enjoyed the hotel's restaurants and cafés. It's walking distance to Boardwalk Hall and the Pier Shops.Genuine Expedia guest review
I was very pleased with my hotel stay during my convention week this year! Room was great, super clean and staff was super helpful! A+++Genuine Hotels.com guest review
This hotel used to be really nice but now seems run down and tired. Maybe it's reflective of Atlantic City as a whole but I would expect more from a $300/ night hotelGenuine Hotels.com guest review
"Nice hotel but.."
We stayed here before with no problems. However this time we stayed in the Temple Towers. On our checkout day only one of three elevators were working. The management handled this situation poorly in my estimation. Evidently it is common for the staff to use this elevator from the first floor to go to the second floor. Why?? I don't know but I watched […] it happen often. Instead of telling the staff to use the escalator that day then allowed the practice to continue. It caused more inconvenience for the guests fighting to get a ride on the single elevator left operating. Only one person was working on the broken elevator which I thought could have been addressed. Also there is no seating in the casino except for your room. I guess its their way of getting you to the casino floor. I don't understand why they think all of us who stay there gamble. They sell sandwiches and such on the second floor with no accommodation to sit. Bad business. Read moreGenuine Expedia guest review
"horrible hotel to be in"
was placed in a room that has no windows - it was about 80 degrees in the room, no air, wasn't allow to change the temperature - elevators has a 15 to 20 minutes wait times no nice restaurant to eat at had to leave the premises to find lunch and dinner the casino is dirty I asked to change my room as I have allergies if the room doesn't have fresh air […] - they charged me an additional 60.00 for another room I asked to check out an hour later and they told me I cannot as a high roller is coming in and they need me to vacate the room on time - so I am guessing the high roller is paying money for the room and I didn't - worst hotel to be in - Read moreGenuine Expedia guest review
booked a king non-smoking room but none were available. Stuck with a twin smoking room which smelled disgusting.Genuine Hotels.com guest review
We were not happy about our stay at Caesar's Hotel and Casino in Atlantic City, NJGenuine Hotels.com guest review
Stayed in Centurion tower. Asked for a happy birthday note on dresser for our birthday girl. Did not receive one. Found a beer can in the closet, found a feather duster on the bed. Room was close to everything, was able to get a breakfast sandwich and gelato at 4am in the lobby area. Pay for parking (10$) when you leave. Never had to leave the building […] for a fun night. Read moreGenuine Expedia guest review
My room was very clean and the staff was so nice and professional . I loved being able to take the elevator down to the casino. Room Service /Spa was fabulous. I will definitely book this hotel againGenuine Hotels.com guest review
"The worst stay I've ever had in AC."
We were very unsatified with the all around stay at this hotel. Unfortunately they did not give us the room that I paid for. The TV only had two channels and it was extremely pricey to enjoy drinks and dinner in the hotel where we stayed. It was a very dissappointing and expensive way to spend our anniversary.Genuine Hotels.com guest review
Very nice hotel and great staff. Only complaint was the size of the room.Genuine Hotels.com guest review
"Location key for this hotel"
Our stay was "fine" ; room was overpriced even at discounted friday night rate. We booked a king bed and on arrival told unfortunately none available and only had 2 DOUBLE beds. My husband was furious to find out that Ceasars had shut down there poker tables; none onsite had to walk to TAJ or Tropicana. ONLY REASON I would stay her again is that it […] is centrally located for SHOPPING- otherwise would look elsewhere Read moreGenuine Hotels.com guest review
"Ceaser hotel casino."
Hotel is very nice, I enjoyed the statues and it is well decorated, the casino is also nice. The room a bit small and the part where the rooms is located it is a bit outdated and old.Genuine Expedia guest review
"Awesome hotel connected to the pier."
Awesome experience. Really wish they had bottled water in the room. Room was a little dusty but i got over it quick.Genuine Expedia guest review
"Worst customer service I've ever experienced"
Booked a king bed and when I go to check in, they say we don't have any kings only doubles. Which is fine but the fact that the lady that was handling the check-in, Donna, was very rude. Then she brought her manager over who was also extremely rude. He didn't care whatsoever if we left. He ended up saying the exact same thing and if we wanted a King […] we would have to upgrade for a fee which is pathetic. The room we stayed in was dirty and wasn't even cleaned. I stayed at the Harrah's last time I went to atlantic city and the customer service was great and so was the room. DON'T STAY HERE!! GO TO HARRAHS Read moreGenuine Expedia guest review
"MOUSE IN ROOM"
All was okay... Until a mouse ran across my roomGenuine Hotels.com guest review
We booked a king suite but got double beds, little smaller in size but for one night was Ok.Genuine Expedia guest review
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