All hotels in Kansas City, Missouri, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4309 Main Street, Kansas City, MO, 64111, United States of America, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 628 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.0
  • Neighborhood
    4.0
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3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The staff were very friendly and helpful, made you feel at home.
Genuine Hotels.com guest review
2 night family trip Jun 16, 2015
Sharan
US
5.0 / 5Outstanding
"Gem of a find in KC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great personnel
Genuine Hotels.com guest review
1 night trip with friends Jun 14, 2015
Susan
US
4.0 / 5Excellent
"Nicely refurbished quaint older hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
This quaint older hotel is being nicely refurbished and is located in the downtown business district. The room was pleasant and the bed was comfortable. The breakfast that was included was good but they didn't keep up with the demand well--ran out of items and had to wait for them to be replenished. Room rate was competitive. I would stay there again!
Genuine Hotels.com guest review
1 night business trip Jun 15, 2015
A Traveler
US
1.0 / 5Poor
"Mr."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Best Western Plus- felt like Best Western Minus. It is going thru "Renovation". We encountered issues as we checked in and the Front Desk switched us to another room. We happen to talk to other hotels guests and several had a story of bad experience. BW Hotel breakfast area set up was unacceptable specially with refill for breakfast item taking 25+ minutes. It appeared that no one paying any closer attention. We were told that it took 25 minutes for hash brown potatoes to cook. Area was sticky one day with OJ spill and no one ever cleaned it while people were walking over stick tiles. This colud be a very good hotel, if Management wakes up from "Auto-pilot" mode and pay attention to maintenance needs and training of entire staff and have them take responsibility for high quality customer service 24-7. We are sure that Best Western Plus will make necessary improvements quickly for better experience for hotel guests. Thanks D Rathod
Genuine Hotels.com guest review
4 night romance trip Jun 8, 2015
Dinubhai
US
2.0 / 5Fair
"Stay somewhere else."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The rooms smelled like smoke, even being non smoking floor. The buffet downstairs was terrible including miss marked foods like a label saying cucumber when it was raw zucchini, the bar in the casino waters down booze, the Restaurant upstairs was grossly overpriced for "fair" quality food. in fact the only thing on point was the Vallet. I will not be returning.
Genuine Hotels.com guest review
1 night business trip Jun 8, 2015
Eric
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I would stay here again.
Genuine Hotels.com guest review
1 night family trip Jun 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Cramped living areas but Close to excitement in KC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
First impression of the location I was hesitant because of the appearance of the front lot. However, reception guy was very helpful. Hotel is positioned between fun night life in Westport and fancy shopping in the Plaza. Room was tight with two queens and the four of us, 2 adults, a 12 and a 5 year old. Box spring was broke upon our arrival but engineering had a new box spring soon after we reported it broken. Parking was easy in the back lot. Breakfast area was crowded but good, We took our plates back to our room for our own comfort. One morning my daughter and I ate in the dining room and had pleasant breakfast conversation with the other guests while sitting on a communal table. Walking distance to Westport was a great benefit, great nightlife and eating there.
Genuine Hotels.com guest review
4 night family trip Jun 1, 2015
James
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay & everybody was friendly & I would definitely come back!
Genuine Hotels.com guest review
3 night family trip Jun 7, 2015
Carrie
US
4.0 / 5Excellent
"Great location, avoid the rooms next to main lobby"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in a great location for seeing the whole city. For those of you worried about the limited parking, don't. The front of the hotel is pretty much not an option, but they have a huge lot in the back and plenty of street parking on a quiet block behind the hotel. The neighborhood back there looks plenty safe. My only complaint for the hotel is if you are unlucky enough to be placed in a room by the front desk. There are 3 rooms right by the main lobby where we were the first night. It sounded like a party was going on. At 11PM I went out and complained and the night manager arranged to have us moved the next night. The "party" noise went away, but loud laughing and talking continued all night. That one problem aside, everything was great.
Genuine Hotels.com guest review
2 night romance trip Jun 4, 2015
Jason
US
4.0 / 5Excellent
"Family Trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very friendly and accommodating. Location is perfect for events at the Plaza, Crown Center or Downtown. Parking lot is small, as they are on a busy street. For a Friday night the hotel was quiet with very little disturbances.
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Andrew J
US
3.0 / 5Good
"Hire more help."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
This is an older hotel so expect wear and tear. They are remodeling in some areas. We noted there was a significant amount of confusion at check in with several guests. The rooms were not ready and promises of clean towels topped the list of concerns. We did not get towels for our stay and used hand towels. Breakfast was the okay, but again, the attendant promised food was on its way - didn't happen. The employees appear to be overwhelmed. The shuttle to Sprint was handy, but again, driver was frustrated and late to all pick ups. Maybe the staff is just spread too thin for the work expected.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice overnight stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My mother and I stayed here for a 'girls night out' as we were attending the Kansas City Royals baseball game that night. It was easy to get to the stadium from this hotel, which I appreciated. We had a nice, quiet room and enjoyed the outdoor patio behind the hotel as well as the complimentary margaritas in the afternoon! The breakfast was very nice, nothing tasted fake. It's in a great location for exploring the Plaza area in KC. They are doing renovations, but this did not affect us negatively in any way. There is only one elevator so we used the stairs a lot, again not a negative for us. A tip for travelers would be that there is additional parking around the corner behind the hotel!!
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Hayley
US
5.0 / 5Outstanding
"Great KC Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel, great staff and great location. We were not able to check out the breakfast so can't rate that. Parking is limited but it is FREE and that is a major plus in my book. I only rate it a little low in comfort and neighborhood due to the noise factor from the street. It is on Main street and there were lots of sirens, loud cars, and motorcycles thru much of the night. We are somewhat light sleepers and live in a pretty quite neighborhood. So we noticed the noise a lot. The location and staff are fantastic otherwise and we would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Jun 5, 2015
DAN
US
5.0 / 5Outstanding
"Great Inexpensive Hotel. Perfect for a short stay."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was good except. Only exception was shower temp changed with any toilet flushing , not just mine. But this was my third stay there and I will go back again and again. Great Value.
Genuine Hotels.com guest review
2 night business trip May 31, 2015
Michael
US
4.0 / 5Excellent
"Quick overnight stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quick overnight stay, very little time spent at hotel, room clean, customer service was very good. We were a little concerned about parking lot security late at night.
Genuine Hotels.com guest review
1 night family trip May 28, 2015
William
US
3.0 / 5Good
"An average stay."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice hotel. Only drawback was our room smelled extremely musty. Service was fine.
Genuine Hotels.com guest review
1 night business trip May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very nice hotel, centrally located, reasonably priced. Convenient to the old neighborhood where I still own a rental home. Comfortable, pretty, outdoor environment and nice breakfast. This hotel would be perfect except that housekeeping asked us daily if we needed service. If we did not ask, they did not clean our room. We were there a week and our beds were made twice. They did supply clean towels when we asked for them but did not replace the shampoo and soaps that we had used.
Genuine Hotels.com guest review
6 night family trip May 17, 2015
roberta
US
4.0 / 5Excellent
"One night sleep"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean room and pleasant staff - only downfall was limited parking.
Genuine Hotels.com guest review
1 night trip May 22, 2015
A Traveler
US
4.0 / 5Excellent
"close to everything and a good price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
passing thru good for a night or even a few. breakfast mediocre to good. comfy bed and spacious rooms with fridge and microwave. close to everything in KC
Genuine Hotels.com guest review
1 night family trip May 17, 2015
A Traveler
US
3.0 / 5Good
"Close to Country Club Plaza"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is a little older, but did the job for one night. Very close to the Country Club Plaza for shopping and dining. Also close by is the Westport area.The breakfast in the morning was a plus. Don't be discouraged by the parking in the pic as they have more behind there hotel. Only problem was I had a room facing Main St, you could hear the cars going past. Also had a prob with bathroom toilet overflowing and the room had a odor.Other than that it was ok. But i was only there for one night.
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
ROBERT L
US
5.0 / 5Outstanding
"THE BEST PLACE TO STAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone was very friendly and accommodating.
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
Ashley
US
4.0 / 5Excellent
"Over night stay in KC !!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice !!! Needed a few more things on the breakfast bar but al in al it was a beautiful place and very close to the Plaza !!!
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Brenda
US
5.0 / 5Outstanding
"GREAT LITTLW QUANT HOTEL!!!!!!!!!!!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was GREAT!!!! Nice clean little quant hotel with a great price, right by the hospital! There just wasn't enough parking....But they did there best with what they had they just let us park out front by the door even though it wasn't a parking space.
Genuine Hotels.com guest review
1 night family trip May 13, 2015
Katherine
US
5.0 / 5Outstanding
"Great, beautiful hotel, tall person shower!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went to KC with my business partner. We loved the beautiful Spanish tiles and architecture. The staff was very friendly! There is a beautiful little courtyard area in the back to bring your dog out or just sit. It's really lovely! The rooms were comfortable, except that the shower drained slow, but that is the only thing I can say that wasn't perfect in my whole stay. The shower head was extended up so it's over 6 feet high. Breakfast was hot (scrambled eggs, monkey bread, sausage, hash browns, waffles, fruit, muffins, cereal, juices and coffee) served in a social setting with a few big tables and you all sit together, which I liked. Checkout was easy. I'll definitely be back!
Genuine Hotels.com guest review
1 night business trip May 13, 2015
Elizabeth
US
4.0 / 5Excellent
"Lovely and charming"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Charming spanish decor, patio and garden area, nice breakfast set up. Beds very comfy and everything clean. Located close to a nice area for shopping and dining. It was like finding a diamond in the rough. We only stayed one night, but it would be a lovely place to stay longer with the cozy amenities. Front desk gentleman was very pleasant and helpful.
Genuine Hotels.com guest review
1 night romance trip Apr 30, 2015
Nancy
US
5.0 / 5Outstanding
"Hotel With A Heart"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had to be in KC for surgery, so needless to say I was already on edge, when, as we are headed there, my daughter noticed that I had entered the night before we were actually arriving as the date we were checking in! I was in a panic! The room was being covered by insurance and I knew they wouldn't cover two nights, but thanks to the wonderful young man at reception that evening my fears were assuaged. He fixed our reservation and from there on out it was smooth sailing! Not only was he a great help , he was truly compassionate. We will definitely recommend the Best Western Plus Seville Plaza Hotel to friends and family!
Genuine Hotels.com guest review
1 night business trip Apr 12, 2015
Sharon
US
4.0 / 5Excellent
"Great place to stay."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location, great breakfast, nice staff, comfortable beds. Need ice machine on every floor. Did not like the set up for parking. I would definitely stay there again.
Genuine Hotels.com guest review
2 night trip with friends May 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel for Easy Vacation Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was helpful and friendly. Easy access to everywhere we needed to go and parking around the back was nice since the weekend wasn't too busy. Only downside, noise from busy street was loud through most of the day.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
"Would visit this hotel again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Really neat hotel tucked in the downtown area. Clean rooms, friendly service. Shuttle transportation was a plus. Road noise and tight parking area were my only issues.
Genuine Hotels.com guest review
1 night trip with friends May 8, 2015
Kerry
US
2.0 / 5Fair
"Rough stay"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Not a great stay. The room was damp and had a musty smell. Our neighbor had to be told to turn down her TV that was as loud as it goes. This went on until midnight. At 4:30am water started leaking through a ceiling light in the entryway. We barely slept all night. The staff was however accommodating and gave us a credit.
Genuine Hotels.com guest review
1 night romance trip May 7, 2015
Eric
US
4.0 / 5Excellent
"Enjoyable stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed my stay. Will stsy there again.
Genuine Hotels.com guest review
4 night romance trip Apr 30, 2015
Shelley
US
5.0 / 5Outstanding
"I'd stay here again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was really close to the popular Plaza district and art museum. I actually walked to the later fairly easily. The neighborhood around the hotel was nice too.
Genuine Hotels.com guest review
2 night trip Apr 29, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were in town for a baseball game and shopping. Great location close to Plaza and to stadium. Found parking a little crowded but over all a great stay. Our AC didn't work really good but was fine.
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Susan
US
3.0 / 5Good
"Average"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Average
Genuine Hotels.com guest review
2 night business trip Apr 27, 2015
Josef
US
5.0 / 5Outstanding
"EXCELLENT for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I would definitely stay here again.
Genuine Hotels.com guest review
2 night business trip Apr 28, 2015
John L
US
4.0 / 5Excellent
"Great Find in KC"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient, pleasant stay. Friendly staff. Would definitely stay there again.
Genuine Hotels.com guest review
2 night romance trip Apr 22, 2015
Carole
US
5.0 / 5Outstanding
"KC in the spring"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay. Saw a baseball game, went to the museums which were close, did some shopping in the plaza and ate fantastic barbecue. Hotel was fantastic.
Genuine Hotels.com guest review
3 night romance trip Apr 21, 2015
Craig
US
5.0 / 5Outstanding
"very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was great. Service was exceptional. Breakfast was a great surprise. I wiuld recommend this to anyone. Hotel staff was extremely nice and helpful.
Genuine Hotels.com guest review
4 night business trip Apr 19, 2015
Paul J
US
5.0 / 5Outstanding
"this place NEVER disappoints me!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
As usual a great place, especially enjoyed my stay on the first floor - they have upgraded the rooms nicely and it has the perfect place to work outside just out the back door. Coffee is close enough to walk to! Ill be back next opportunity!
Genuine Hotels.com guest review
3 night business trip Apr 14, 2015
Donald
US
3.0 / 5Good
"Nice enough for a short stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff here is wonderful, but our room always felt damp and smelled like old cigarette smoke.
Genuine Hotels.com guest review
4 night business trip Apr 6, 2015
A Traveler
US
3.0 / 5Good
"So-so stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Don't let the pictures fool you--the rooms are dated! I suppose if you weren't terribly picky it would be a good value. Pets are allowed. I am a pet lover but when a dog started yapping at 2:15 in the morning and didn't quit for over 20 minutes I must say it was very annoying. Why did this go on at this hour and for so long??? One of the beds in our room had broken springs and made an awful sound when you sat on the bed. The breakfast was very good. The staff were all friendly and helpful. The outdoor area is very pretty and inviting but smokers kept us away from using this area. The motel was advertised as a smoke-free motel. NOT! I would definitely look at other options in the future.
Genuine Hotels.com guest review
1 night family trip Apr 8, 2015
Kristi
US
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a great hotel for the price and location. We wanted a 2 night getaway near the plaza. Our room wasn't ready upon arrival so we were upgraded to a jacuzzi room which was a pleasant surprise. The breakfast had healthy variety. Eggs were good. The hotel itself was under some renovation, but it wasn't noticeable. We were in the front of the hotel and main street was somewhat noisy during the night. There little off street parking but we were there when it wasn't too busy and didn't leave with our car. We walked to the plaza. Staff was very nice.
Genuine Hotels.com guest review
2 night romance trip Mar 15, 2015
Kendra
US
4.0 / 5Excellent
"Cute hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Within a nice walking distance to plaza, kcai, and museums. Very nice hotel, would have been nice to sit in a hot tub but location and the nice breakfast more than made up for it.
Genuine Hotels.com guest review
1 night romance trip Mar 26, 2015
A Traveler
US
5.0 / 5Outstanding
"KC Conference"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was very comfortable, clean, and spacious. Beds cozy with plenty of pillows. Bath may be a little dated, but was clean, working, and plenty of hot water. Parking was accessed from the back of the property and not clearly noted upon arrival. Could be a problem on a very busy night. We were warned of that possibility when checking in. Breakfast included, eggs, sausage, hashbrowns, waffles, cereal, and fruit. Plenty for a good start. Lots of plug-ins for computer access as well. I would stay here again.
Genuine Hotels.com guest review
1 night business trip Mar 27, 2015
Barbara
US
4.0 / 5Excellent
"Great location and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
All of the employees at this hotel were wonderful to work with. They were friendly and offered their knowledge of the area freely and really enhanced our stay. The location is perfect for hitting Kansas City's hot spots easily. The hotel was undergoing remodeling and there were some things in our room that needed to be replaced, like the tub spout and water faucet for the shower. The breakfast area was a bit cramped, and it seemed like they could not keep up with the demand for the eggs.
Genuine Hotels.com guest review
2 night trip with friends Mar 16, 2015
Chris
US
2.0 / 5Fair
"I won't be staying there again."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel staff were very friendly. The cleanliness/ house keeping was bad. The bath tub was dirty. The lighting was bad in the room. Light bulb burned out. The hotel was very noisy at night.
Genuine Hotels.com guest review
2 night business trip Mar 22, 2015
Evonne
US
3.0 / 5Good
"The Good and the Bad."
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The staff was great and there was traffic noise as said in other reviews but that didn't bother me. It is a great location for the price. The staff held out bags until check-in time. The breakfast was yummy. The cleanliness in the bathroom is why I wouldn't stay there again. It dream they are making improvements on the hotel.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
4.0 / 5Excellent
"Seville Suited Our Needs"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed our visit to KC, and we were very happy with our accommodations at the Best Western Seville. The room was clean, staff was helpful when needed, breakfast was pretty good as well, and the location being close to Westport & Country Club Plaza was perfect. We were also pleasantly surprised to find we were just a couple blocks from the St. Patrick's parade route and we could walk to the parade. Even without the parade, we'd give the Seville two thumbs up, and can recommend this hotel to others!
Genuine Hotels.com guest review
3 night family trip Mar 16, 2015
Richard
US
3.0 / 5Good
"Kansas city"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great stay until there were ants in the room.
Genuine Hotels.com guest review
2 night business trip Mar 17, 2015
Mwangaza
US
5.0 / 5Outstanding
"Better than you'd think for a Best Western"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went up to stay on the plaza for a girls weekend and this hotel was in the perfect location for walking, it was up to date, super nice (way nicer than I'd expect for a best western), and the staff was so nice. I will be coming back! I loved it!
Genuine Hotels.com guest review
2 night trip with friends Mar 6, 2015
Alexandria
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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