"Loud in the Main St. side!"
Couldn't sleep well because every time I was about to fall asleep an ambulance or police cat would go by with the sirens blaring. Minimum of 4 ambulances and several cop cars in this particular evening. I got maybe 3 hours of sleep that night. I would stay at back of hotel if I stayed again.Genuine Expedia guest review
Staff was extremely friendly and professional. Room was nice and clean. There was a hand towel "fan" in the bathroom on the counter that had obviously been there a very long time. Should have been swapped for fresh towels. Breakfast was good.Genuine Hotels.com guest review
"Walk to Westport"
Seville Plaza is a nice hotel. My only real complaint is the pillows. They are way too big and overstuffed. I had a sore neck for a week after we left.Genuine Expedia guest review
To start, Chris was amazing, hooked us up with a shuttle to the uptown theater, super friendly. Charlie was also great in the late evening, recommending local pizza places. Rooms were clean, great showers, plenty of free parking in the back, great variety of hot and cold free breakfast. Only stayed one night, will stay again. Thanks everyone!Genuine Hotels.com guest review
"Great downtown location"
Great value with nice breakfast. Parking is tight but must remember you are in downtown Kansas City. Would definitely return.Genuine Hotels.com guest review
"Theatre museums dining"
Great location. Wake up call not received only problem.Genuine Hotels.com guest review
"very nice close to plaza"
We had a wonderful experience. We were able to upgrade to the jacuzzi room for the 2nd night with the hotel staff being very easy to work with. We felt welcome and appreciated the friendliness.Genuine Expedia guest review
Great location, clean and nice staff... couldn't ask for more!Genuine Hotels.com guest review
This is the second time I've stayed here when needing a location close to the Plaza or Westport. Perfect distance to catch a cheap taxi ride, or even walk on a nice day. Definitely will stay again if need be.Genuine Hotels.com guest review
"Service and amenities weren't great"
Was excited to have a shuttle that would take us within a five-mile radius so we wouldn't have to worry about parking in the Plaza or Power and Light. Well turns out the shuttle runs only and Friday and Saturday and only every 45 minutes, meaning if it got back and 7, the driver would take a 45 minute break before leaving at 7:45 again. Wasn't ideal. […] There was also no schedule posted. Tried calling the front desk a few times to ask about it and no one would answer. The breakfast was mediocre. The shower had two settings: freezing cold and boiling hot water. Probably won't be staying here next time. It is located decently close to both the Plaza and the Westport area. Read moreGenuine Hotels.com guest review
The outside of the building doesn't reflect the great quality of the hotel and the rooms. Room was great; spacious, good bed, amenities, and most importantly CLEAN. Friendly staff. FYI Work out room only has cardio equipment. Would stay again without a moments hesitation.Genuine Expedia guest review
goodGenuine Hotels.com guest review
The front desk staff at this hotel were very friendly. The hotel and rooms were extremely clean and well maintained. My only complaint was the rooms don't have very good noise barriers. We could hear conversations in the hallway and the rooms next to ours. If you are not a heavy sleeper; look elsewhere. Great hotel otherwise.Genuine Hotels.com guest review
The hotel price is very expensive compared with other hotels and the night staff memeber on was very rude.The hotel is close to the Plaza and room was nice and clean. I would shop around for a better priceGenuine Hotels.com guest review
"Average budget hotel"
Overall the staying was ok, the only thing that disturb me initially was the sewer like smell from the front of the hotel and in the room. However, by spraying our perfume to the room, we were able to camouflage the smell. My husband was complaining about the hard bed. I am ok with the bed though. The breakfast was not that great either. Well, To be […] fair, it is a budget hotel, we should not ask for more. The location of the hotel was great, if the weather was not cold, we can actually walk to the plaza shopping center, restaurants and even to down town. Read moreGenuine Expedia guest review
Great location near downtown and within a few minutes of train station. On-site parking. Nice size rooms.Genuine Expedia guest review
"Stayed for NYE"
Was pleasantly surprised with complimentry champagne. Check in personal very friendly, and helpful. Over all nice place, needed some repairs in bathroom wall. Beds very squeaky.Genuine Expedia guest review
We got to the hotel and were given our room key. The only problem with this was that someone else had already been given the same room key and was already in the room. We returned to the front desk and received a different room. This room had a hole in the ceiling and a trash can right in the middle of the walkway to catch the drips of water falling […] from it. We then decided to use the free shuttle to go downtown and tipped the driver VERY generously as he said he would be responsible for our ride back to the hotel as well. We called several hours in advance to reserve out return ride, again 20-30 minutes before we wanted a ride (as directed by hotel staff) and received no answer, and finally received a call back when we had already managed to obtain another ride back to the hotel. Needless to say, we won't be going back. Read moreGenuine Expedia guest review
"good 3 star quality"
We were expecting alittle more 4 star guality, but felt we got what we paid for.Genuine Expedia guest review
"Comfy Beds, yummy breakfast, great location!"
This hotel is very close to the plaza. If you are hoping for a view of the plaza christmas lights, this probably isn't the hotel for you. But, if you are looking for affordable, clean comfort that is right next to the plaza and just a short drive from downtown, this is your place! The full hot breakfast was also a nice bonus. I would stay here agai […] n. Read moreGenuine Hotels.com guest review
"Close to the Plaza"
Friendly staff, comfortable beds, overall a nice stay!Genuine Expedia guest review
Everything about our stay was most enjoyable - staff, architecture - outside and in - lovely room, delicious breakast in cozy setting, location, price - all was terrific. Parking area very convenient. This is a charming hotel which we will return to in future. The grounds in the back look lovely. We were so delighted to find such a place.Genuine Expedia guest review
"Very Pleasent Stay!!"
The Seville Plaza Hotel is at a great location for shopping at Country Club Plaza and other area's of Kansas City. Easy access in and out to other area's. The rooms were large and very comfortable where you didn't feel cramped. The staff is super, relaxed and friendly.Genuine Expedia guest review
"Just what was needed"
Continental breakfast was excellent (wide variety of foods as compared to other hotel chains and tasted good). Shuttle service was great for going to Country Club Plaza where there is little parking. Rooms were pleasant. The only negative was that parking wasn't as ideal as possible because of the location of the building.Genuine Hotels.com guest review
"Best Western Seville"
Everything that could be improved about the hotel was great! Location/surrounding neighborhood was okay just not great when going out for the night. I stayed to attend a Chiefs football game. The drive was about 15-20 minutes from the stadium. Overall the service was great and the service friendly!Genuine Hotels.com guest review
"VERY CLEAN AND FRIENDLY"
GREAT, NO COMPLAINTSGenuine Expedia guest review
"Great place to stay!!"
Awesome as always! The staff excel in customer service. The rooms are spacious and so comfortable. And it is so close to our family and the Plaza!!Genuine Hotels.com guest review
"At the edge of the Country Club Plaza"
I stayed at the BW Seville during a long weekend while I attended a friend's wedding. It's a very convenient location for activities in and around KC's Country Club Plaza. If you don't mind a long walk, you can easily walk to the Plaza. My needs are small and I'm not very finicky, so this was a good location for me. I would stay there again if the […] price remains economical. Caveats: Amorous guests next door were distracting one night - not much can be done about that. The hotel seems to be on the edge of a shady area of the city. I would not feel comfortable being on the street at night and I would take extra care where I leave my car. The hotel is well broken-in and could use a major renovation. That being said, the hotel seemed to be maintained well for its age and the staff was always friendly and helpful. Read moreGenuine Expedia guest review
No complaints whats so ever!Genuine Expedia guest review
"Near country club Plaza"
The van took us to the lighting ceremony. We wish there was a microwave in the room. The beds were comfortable and the room was clean.Genuine Expedia guest review
Staff was friendly, and rooms were clean. Parking is a little tricky, but it seems that is the norm in K.C. Everyone was friendly and courteous and the staff was more than willing to shuttle wherever needed in the city. The continental breakfast was nice, and the coffee was great! Sunday morning they had a nice sit down breakfast with everyone you needed. […] Would stay there again. Read moreGenuine Expedia guest review
"Nice hotel, wonderful staff, good location"
The staff was incredibly friendly and helpful. We would highly recommend this hotel soley because of them! Our room and the overall hotel condition were a little above average. Free parking and complimentary evening shuttle were definite benefits. Would stay here again the next time we're in KC.Genuine Expedia guest review
"Wonderful boutique hotel!!"
The staff is wonderful - very helpful, ready to please. Customer service is top rate! Breakfast in the morning is plentiful - scrambled eggs (not rubbery), sausage, monkey bread, cereals, muffins, toast, bagels, make-your-own waffles, coffee, juices, milk. Breakfast room is a little small, but they have an area in the lobby set up for overflow. Next […] time I am in Kansas City, I will definitely be at this property. Read moreGenuine Expedia guest review
"Very convenient to downtown locations & food"
One night conference near by. Better rates than conference facilities.Genuine Expedia guest review
Response by Best Western Plus Seville Plaza Hotel Thank you so much for sharing your experience with us! We truly appreciate it. Hopefully, we will see you again in the future.
If I could turn back time, I wouldn't have stayed here. Looks like the last renovation was in the 90's. Bathroom floor was sticky. Light-bulbs in multiple parts of the building were out. Breakfast was bad; really bad. Wi-fi did not work - at all.Genuine Hotels.com guest review
We arrived after midnight and didn't think we were ever going to find a spot. There may have been less than 10 spots in the front, so you have to drive around back to a parking lot that is very very cramped and awkward. Otherwise the stay was ok. I do remember hearing noise from another room below us I would assume. It was almost as if they were having […] a party, but I was so tired it didn't keep me up for long. Rooms were very clean and beds were very comfortable along with friendly staff. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Seville Plaza Hotel W are sorry about the inconvenience you experienced with parking. The front lot has approx.30 spaces. Those do fill up fast, so our back lot does have an overflow lot next door, We are happy you enjoyed your stay and we look forward to seeing you on another visit to KC!
The lady at the front desk was very helpful in getting us into a room early which we very much appreciated. She was on duty at 11am on Oct 26th. Kudos to her for excellent service.Genuine Hotels.com guest review
"Worth the price"
Hotel and staff were great. Room was nice. Breakfast was very convenient as there are not a lot of places nearby to get breakfast. Location was pretty good. Near restaurants on other side of park. If you have time go tothe WWI Memorial! That was really impressive.Genuine Hotels.com guest review
No complaints at all. The hotel was clean, the staff was courteous and it was a decent location if you want to be close to the Plaza and/or Rockhurst University. The immediate surrounding area is not the best, but I felt very safe. This is not a luxury hotel but it's most acceptable. I'd stay there again, although would likely opt for something a bit […] more luxurious and on the Plaza if I had the choice. Read moreGenuine Hotels.com guest review
"Old, hotel that has been refurbished - good area."
Lobby and room is small, not open and airy but nicely done. Breakfast room is also small but has good food. We were lucky to get a parking spot out front but understanding there is additional parking on nearby streets (don't know how close by). Overall it's okay, but we've stayed at nicer hotels for less money.Genuine Expedia guest review
Response by Best Western Plus Seville Plaza Hotel Thank you for taking your time to tell us about your stay. We appreciate your comments about our breakfast and guest rooms. We will be upgrading some things in our guest rooms over the winter. Since we are in an urban location our parking can be tight. However, we do have overflow parking. We hope to see you again on another trip to KC.
"Convenient to Crown Center and Country Club Plaza."
Overall experience was good. Convenient to both Crown Center and Country Club Plaza. Rooms recently renovated. Note: parking is limited, only one vehicle per room allowed in parking lot.Genuine Expedia guest review
"Close to the Heart of Kansas City"
When I first approached the hotel I was road weary and tired, but upon loading into my room I was comfortable and satisfied. The outward appearance of the hotel does not match the quality inside, because inside my room was clean, and comfy and overall awesome. The hotel is also close to nearly everything I wanted to go to. If I had brought a bike with […] me, I could have easily made it to Old Westport or Country Club Plaza, but since I didn't they were both very short drives. Also, if you're familiar with the wonderful convenience store chain that is QuikTrip, there is one next door. Read moreGenuine Hotels.com guest review
"overall good stay"
Parking was a little awkward, but the overall hotel was great. Very pretty hotel and had breakfast outside on the patio.Genuine Hotels.com guest review
"Great hotel for the price."
We love staying here when we are in Kansas City. Staff are very friendly and helpful.Genuine Expedia guest review
"Great price for being so close to the Plaza"
This hotel was great. Offered plenty of off street parking, nice hot breakfast and close to all the shops. Only possible negative is it is just a little too far from the main shopping/dining area to walk to, but free parking in the plaza makes that a mute point. Would definitely use this hotel again to enjoy the Plaza area.Genuine Hotels.com guest review
"Nice stay at Best Western Seville"
Great staff, very friendly and professional. They gave us great advice for BBQ (Gates) and had an awesome complimentary breakfast. The bathroom floor was a little dirty, but the bed was so comfortable and the linens were of nice quality. I would reccomend this hotel.Genuine Expedia guest review
Great hotel for a Kansas Speedway race weekend. Only about 20 minutes from the track and not overpriced. The location is kind of hard to find if you've never been to Kansas City and the parking can be sparse if the hotel is full. Plenty of restaurants in the area and the continental breakfast is above par compared to most. All in all a great choice […] for someone needing a good affordable place to crash for a weekend. Read moreGenuine Hotels.com guest review
This place is very, very nice. The reason I would not recommend it is because there is a definite parking problem. Staff friendly and always had a smile. The hotel was almost spotless. Strange thing I have never run into before....I had to use my room key card to use the ice machine.Genuine Expedia guest review
Response by Best Western Plus Seville Plaza Hotel Thank you for your generous comments! We do have extra parking available in an adjacent lot next to our back parking lot. We are sorry if that availability wasn't conveyed to you. We hope to see you on another trip to KC!
"Superior customer service!!"
From the moment we checked in, the multiple shuttle rides, to the time we checked out we had excellent service. Everyone we encountered were very friendly and they went out of their way to provide great service. Clean hotel and very reasonable pricing. Would definitely stay again and would suggest to others. Keep up the great work!!Genuine Hotels.com guest review
Location Was Great.... Garden Was Lovely! Staff Was Very Friendly!Genuine Hotels.com guest review
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