Beds were very comfortable. Clean and quiet rooms. Only thing I have a negative attitude is that the man behind the counter acted as though we were a bother when we needed a cab called. Other than that it was in a great location.Genuine Hotels.com guest review
This will be our first call when we come back to Kansas CityGenuine Hotels.com guest review
Great location to shopping, west port bars, and gay bars. Gay friendly hotel. Neighborhood is average, yet fairly safe. Qtrip store is next door. Functional room, but needs a makeover with newer carpet and furnishings. My room was quiet, no neighbor noise. Bed is comfy. Breakfast is good. True brand exercise equipment, 2 treadmills, 1 bike, 1 elliptical, […] and all are new and good quality. Limited parking in front, more parking in back, but must use a few stairs to the back lot. Staff is super. There is some quality here, just not the Taj Mahal. I would stay again. Read moreGenuine Hotels.com guest review
"Excellent hotel near Shopping and Restaurants"
Reasonable price and great location. The staff was very helpful and friendly and the breakfast was great. Perfect hotel for families or couples.Genuine Expedia guest review
"No laundry machines"
Do not expect to be able to do laundry. Breakfast lovely, plenty of parking behind the building, beds comfortable. But no laundry facilities. I'm often away for long stretches, so this is a non-starter for me, and a pretty silly thing for a hotel to lack.Genuine Hotels.com guest review
Response by Best Western Plus Seville Plaza Hotel We are so sorry you were not able to do your laundry on site. However we do have a same day service. If you drop your laundry with us in the morning it will be ready for you in the afternoon.
"Close to all the attractions"
Very nice.Genuine Hotels.com guest review
I had a friend coming in from out of state who had never been here. I wanted to make sure he saw the city. Staying here was the first step as we were located right in the heart and so close to everything. Service was great too, I would definitely stay again.Genuine Hotels.com guest review
Hotel was within convenient walking distance of the Plaza, person at the check-in counter was friendly, room was nice, clean, and quiet, breakfast was good, no complaints!Genuine Expedia guest review
Staff was wonderful, made our stay very enjoyableGenuine Hotels.com guest review
only had 1 person check in bus trip came in took 1 hr to check in. tookfrre shuttle to westport called 3 times to get picked up driver never showed took taxi back, breakfast was best of any I have had,Genuine Hotels.com guest review
"Great Comfort for a great price"
The staff was super nice, its great that they have a shuttle to take you anywhere in a 5 mile radius for free!! The beds were super comfortable, the 3rd floor was being re-painted - but they kept it nice and clean and it didn't hinder my stay at all! Breakfast was delicious too!!Genuine Hotels.com guest review
"Everyone was very nice!"
We enjoyed our stay so much we've already made another reservation for the Christmas holiday.Genuine Expedia guest review
Response by Best Western Plus Seville Plaza Hotel Thank you so much! You will love it at the holidays! Very festive and close to the Plaza lights!
"Definitely a great stay"
The staff was welcoming and friendly. Thanks Ramon and Stephen, you are the best! Room was clean and bed was very comfortable. I will definitely stay here again on my next jaunt to KC.Genuine Hotels.com guest review
We were there for just 1 night. Bed was pretty comfortable. Pillows could have been better. Breakfast was good. Close to the Country Club Plaza. Would stay here again for a short period. Overall better than I anticipated.Genuine Hotels.com guest review
Hotel wa not as described. Room was dirty and was in process of being redone I guess. There was unpainted plaster on the walls, toilet wouldn't flush, bedding was dirty and carpet was dirty. Parking was very limited and there is no place in the surrounding neighborhood to park. We would not stay there again.Genuine Hotels.com guest review
"Hotel Stay for Rolyals game"
Close to Country Club Plaza, ok hotel not exceptional but not bad.Genuine Expedia guest review
"Great Staff! Close to Plaza shopping & dining"
The hotel staff was amazing, the front desk manager went out of his way to ensure we had a great stay and even shuttled us to our concert which we never expected. The common areas were a little worn/dated but the service more than made up for it. We will be back next time in KC.Genuine Expedia guest review
"Older building with updated everything"
The building is definitely showing its age, but the service was excellent. The TV and rooms were updated nicely, and the breakfast was very good. The patio out back is also a nice addition to this hotel in a somewhat busy area. It is just a short walk to the Plaza, Art Institute, and Museum of Art.Genuine Expedia guest review
"close to plaza"
Recently remodeled, but not completely. shower/tub/toilet not updated. bed is comfortable, plenty of pillows, ac works well. fridge in room, no microwave. small parking lot. close to all the plaza sights.Genuine Hotels.com guest review
"Hidden jewel near Westport and Country Club Plaza"
Beds were extremely comfortable, the back garden was an amazing place to hang out, have impromptu picnics, etc. Jeremiah at the front desk was helpful, personable, and handled our check-in process quickly and with aplomb in spite of the rapidly increasing line of waiting visitors. Easy walking distance to great shops, restaurants, and the quirky but […] incredibly enjoyable Westport area. Read moreGenuine Hotels.com guest review
I think in the description it should say they do not have a pool. I booked this "family friendly" hotel just to find out they didn't have a pool and my daughter was heartbroken!Genuine Hotels.com guest review
The hotel was great however the staff was rude and un accommodating.Genuine Expedia guest review
"Better than expected"
We were in town for a concert, so we expected the stay to be crowded and impersonal. If the parking lot wouldn't have been so full we would have thought we were the only ones there. The staff was courteous; the front desk clerk even remembered my name and why were in KC. The room was very clean (my husband and I were both housekeepers in the past and […] couldn't find a single thing wrong with it). We would definitely stay there again and would recommend to others. Read moreGenuine Expedia guest review
"Great place to stay"
My reservation through Expedia was present at the front desk and honored. Staff members at the front desk were delightful to talk to and thoroughly professional. My room (and presumably all of them) was well appointed and thoroughly clean (including all drawers, inside the refrigerator, etc...). The common areas (lobby, breakfast area, back patio and […] landscaping, business nook, parking lot, etc...) were also well maintained and clean. Their included breakfast was good. The only detracting elements of my stay had to do with guests (loud talking in the halls, and a barking dog) for which neither the hotel nor its staff were responsible. Read moreGenuine Expedia guest review
We attended a couple games at Kauffman stadium and location was convenient. Hotel was clean,comfortable and plenty of room for 4 adults to sleep a couple nights. Breakfast was very good with comfortable chairs , sofas in breakfast buffet room with big screen tv. Enjoyed our visit. We would stay again.Genuine Hotels.com guest review
"Great Place to Stay"
We really enjoyed our stay at this hotel. The staff was friendly, the rooms were nice and the location was excellent. The back patio area is so pretty and it was perfect to take our complimentary breakfast out and enjoy the morning. In the evenings, we walked to the Plaza for dinner in just 10 minutes. There is a great little blues bar just across the […] street for live music (The Levee), and it is a 5 minute drive to the Nelson Atkins Art Museum. There was nothing fancy about it, but very pleasant stay. Read moreGenuine Hotels.com guest review
First of all the hotel has a great location. Just a stones throw from Westport and the Plaza. Second, the staff. They were beyond helpful. They went out of their way to make sure we had a great stay. And if that were not enough, they provided a free shuttle to and from a concert we attended at the Sprint Center. If the is anything that could use some […] improvement it would be the parking. There is a very limited amount of parking and getting an agreement with a near by business for overflow would be helpful. Overall it was an outstanding experience. We definitely will book there again. Read moreGenuine Expedia guest review
Great location for the Plaza and a Royals game. Outdoor sitting area was fabulous. Hotel was under some remodeling but was a great experience.Genuine Expedia guest review
It was very close to the Nelson-Atkins Museum, the Kansas City Art Institute and the Kemper Museum. Getting to shopping and restaurants was a good 20-30 minute walk but well worth it. KCMO was a really friendly place.Genuine Expedia guest review
"room needs a up-grade to the bathroom."
disappointed too late checkin and too earily check up. will not stay at that hotel again.Genuine Expedia guest review
"one night business stay"
clean room, decent bed and fair hot breakfast in the morning. Location is 1 mile from Plaza and was excellent value.Genuine Hotels.com guest review
"The Hotel was nice,and clean, with great staff."
I enjoyed my stay at the hotel, the breakfast was good,and room were comfortable.Genuine Expedia guest review
"Missed the hot tub"
A quaint place to spend the night and close enough (especially with a complimentary shuttle) to CC Plaza to enjoy all the shopping and dining. Do wish they had a hot tub.Genuine Hotels.com guest review
Response by Best Western Plus Seville Plaza Hotel Thank you for the compliments! But, we do have jacuzzi tubs in some of our upgraded rooms. So next time ask for one of those!
Excellent hotel with super friendly staff!Genuine Hotels.com guest review
We really enjoyed our recent stay at the Best Western Seville Plaza Hotel. We found the staff very polite and helpful. The room was comfortable and we really enjoyed the complimentary breakfast.Genuine Hotels.com guest review
"Good hotel for a reasonable price"
This was my 3rd trip to Kansas City for training with a company in the downtown area. This hotel offered a cheaper nightly rate, and was only a 10 minute drive from the training location. The room was clean, and the complementary breakfast was a great addition.Genuine Expedia guest review
"Great place to stay in KC"
This place was a pleasant surprise. Room was well kept with a large TV and fridge. Machines in the fitness room were pretty old but did their job. A short, pleasant walk to the Westport district was an extra. I'd stay here again next time I visit KC.Genuine Hotels.com guest review
"Great location, average stay"
The room needed a bit of maintenance attention, but it was clean. The hot breakfast was filling. Our only complaints were the dirty ice from the machines (!) and the awful choking smell in the hallways; someone used WAY too much carpet freshener. The staff was friendly, and we didn't hear noise from the other rooms or slamming doors.Genuine Hotels.com guest review
"Decent place to stay"
Although this hotel is near the plaza, the area directly surrounding is a little sketchy. There are some updates that should be done (ceiling tiles, bathroom floor, etc.), but it was not a bad place to stay. The room itself was clean. The staff was great. I talked to 3-4 different staff members and they were all wonderful!Genuine Hotels.com guest review
Arrived late on a Sunday, left very early on a Wednesday-even then, staff was extremely helpful and polite. The staff made the most impression on me. The hotel itself is just average, being remodeled some, not a resort by any means, but adequate and comfortableGenuine Expedia guest review
The hotel is small but nice and very clean. Area of town isn't the greatest at night but overall a pleasant night stay.Genuine Expedia guest review
"Close to Plaza"
Very GoodGenuine Hotels.com guest review
Was close to everything we wanted to do. Parking was tight, but I've seen worse. Room was clean, but we received a call, presumably from a former tenant warning us of bed bugs. It was our third night, and we hadn't experienced any problems. Management assured us there was no problem. Breakfast was better than many hotels I have stayed at.Genuine Hotels.com guest review
This hotel was great! We were particularly impressed with the man working the front desk. both computers had just crashed when multiple groups of new guests showed up to check-in all at the same time, including us. He had to think on his feet while trying to keep everyone happy. The front desk was also receiving phone call after phone call and his only […] help was a brand new assistant in-training. Quite the experience for her. The perfect storm hit and he sailed right through it with professionalism and swift decision making. Read moreGenuine Hotels.com guest review
"It was just ok"
To start off there was only 1 computer working when we arrived so it took a very long time to check in. Our room was fine I guess. There was water stains on some of the ceiling tiles, and one was partially missing and you could see bare pipes. There was also a slow leak under the bathroom facet. The shower, however was very nice with good pressure and […] water temp. The dining area was VERY poor. Very little seating available and very cramped. The parking was the worst!!!!!! You had to go around the block and park behind the hotel in the parking lot of the business BEHIND the hotel!! Plus it was very close to a residential area that was not the best. For the price we paid I was very disappointed. Read moreGenuine Hotels.com guest review
Room wasn't quite ready when we checked in at 4pm. It wasn't a very long wait however. Room was nice, it had an unexpected whirlpool in the bedroom which was nice for us. We were also pleasantly surprised with the hot breakfast in the morning.Genuine Expedia guest review
"Extended KC Visit"
A friend and myself had an extended stay in the KC area. I was impressed that these lodging were right in the middle of everywhere we wanted to visit. I had lived in Lawrence, KS which is nearby for 11 years. It was fun to get back in the KC area. This motel was centrally located and was convenient. The Breakfast was awesome. The decor reminded me […] of my visit to Spain. Read moreGenuine Expedia guest review
Good breakfast, spacious room, good location. The bathroom could have been bigger but it was alright.Genuine Hotels.com guest review
"Hotel was in a great location, but..."
I chose this hotel because of the description in the reviews. I was excited to hear that it was only $100 a night. The photos looked great. My expectations were not met. When we arrive at the hotel it was dirty and out of style. The style and age of the building didn't bother me as much as the hard bed did. Since we were tired we went ahead and just […] stayed in the hotel instead of trying to find another one at last minute. I think I would have been less disappointed if the room was a lower rate per night. The staff was very nice and was the most enjoyable part of the hotel. Read moreGenuine Expedia guest review
"Good reasons to return"
We have stayed here before and because of its close proximity to the Plaza we chose it again. Within walking distance of a great little restaurant and other amenities, e.g. Drug store, liquor store, etc. Staff was very helpful and provided good service. Plenty of parking and a nice patio out back. Good prive value.Genuine Hotels.com guest review
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