Not a 5 Star Hotel, but the location is great, breakfast provided and the staff was very helpful. We enjoyed our stay.Genuine Expedia guest review
The hotel is nice but a could use some renovations. The breakfast was a bit ho hum and the breakfast staff was not really friendly or efficient.Genuine Hotels.com guest review
stayed one night, nice motel, friendly staff helpful staff, reasonably pricedGenuine Expedia guest review
"Find another place!"
My first review was not accepted....so read between the lines. However, the hotel was close to museums and places to eat which we enjoyed.Genuine Hotels.com guest review
"It has more than you would expect!"
Hannah was a delight! So friendly and eager to make our stay a wonderful one! and It was, we were very pleased with all the staff and the Friday night shuttle to several places! We were treated like Family, and the decor was warm and inviting, yet very professional. We also met with the Owner-Manager and found her to be the perfect Hostess to a lovely […] Hotel! Read moreGenuine Hotels.com guest review
"Very noisy room."
We were given room 312. All night long we had to hear people getting ice and getting on and off of the elevator. The walls were paper thin. The room and bathroom were in bad shape. The bed made a noise each time we sat on it. The shower curtain rod was falling down. We were very disappointed and relieved we were there for only one night.Genuine Expedia guest review
A fantastic experience. We travel all the time to Kansas City and stay here frequently. They are in the process of upgrading the facility, but otherwise a good centrally located hotel.Genuine Expedia guest review
Great location and friendly staff, but one day when we didn't leave our room until around noon, housekeeping never cleaned our room.Genuine Hotels.com guest review
"Excellent location near museums"
This hotel is a bit old and a bit noisy, but for the price it is a great bargain. It is within walking distance of both the Nelson-Atkins and Kemper museums and the Country Club Plaza. The free breakfast is good, particularly the scrambled eggs. The staff was very friendly and responsive to requests for service. The hotel is also a short drive away […] from Crown Center and the River Market area. And the cost is very reasonable. Read moreGenuine Expedia guest review
I was there for Halloween -- the neighborhood was not too crazy, but pleasant.Genuine Expedia guest review
Check-in was bad, Room was nice.Genuine Hotels.com guest review
Booked several rooms for a bachelorette party. Rooms were clean and beds were comfortable. Location is perfect if you're wanting to be near the plaza or Westport. Great experience overall.Genuine Expedia guest review
"Best Western Kansas City Plaza"
The hotel staff was wonderful! There were a couple of small problems with our original room and they changed our room for our second night right away. They were very accommodating and nice. Would stay again!Genuine Hotels.com guest review
"My daughter & I loved this place!"
Loved this hotel! We will stay here again! The facility was clean & functional & the staff was very friendly & helpful!Genuine Hotels.com guest review
Everything about our stay was excellent with the exception of the bed. It was too firm and we both got a back ache. The staff was amazingly friendly and helpful. The room was clean and comfortable. The free breakfast buffet was nice. Parking was easy. All around good place to stay. They need to upgrade their beds.Genuine Hotels.com guest review
"CHC good place to stay. Free breakfast."
It was fine for the CHCGenuine Hotels.com guest review
Great location and staff! If you're looking for a hotel for a weekend away near things to do in KC, this is the perfect hotel. They have a free shuttle, which was great, but it only drops off, it does not pick you up.Genuine Hotels.com guest review
"Staff and Location"
The staff was incredibly hospitable and helpful. I required their services even after checkout, and they were happy to help! The room was spacious, clean, and comfortable. The outside area was also maintained very well.Genuine Expedia guest review
trip was good - i go to KC alot 1st time at this hotel which now it will be my go to hotel since it's so close to the Plaza for half the price.Genuine Hotels.com guest review
"Great hotel, good value"
our room was nice, and the breakfast was very good. Stephen, the night clerk, went out of his way to help me send an important email to work late at night. I couldn't have done it without him!Genuine Hotels.com guest review
"Perfect for the special treatment we wanting"
We came to Kansas City to attend the Susan Boyle concert and wanted it to be a pampered time. It certainly was that with the gracious staff, clean room and delicious breakfast after a beautiful concert makes This a 5 star hotel for us! Thank you!Genuine Expedia guest review
"Good value and location"
Was in KC on business at more expensive hotel, so moved down the street to Best Western as closer to Westport for some extra vacation days. Having some respiratory problems, the walk to Westport was a bit more challenging than I had anticipated, but the second day got a call from the hotel reminding me that they had a shuttle service to take me there […] and back up until midnight. Perfect! Since I was in KC for an entire week and wanted to do some laundry, the front desk directed me to a place a half block away where I dropped off a 10-pound load for wash and fold. Picked up the next day. Only $10! Would stay again. Read moreGenuine Hotels.com guest review
My friends and I enjoyed our stay. The room was lovely, not fancy, but comfortable. Bathroom was slightly old, kind of small. The breakfast buffet was very nice and the staff were all very friendly and helpful. The location of this hotel and the price is what attracted me. VERY reasonable for a hotel just blocks from the CC Plaza and Nelson- Atkins […] Museum of Art. Excellent value. Read moreGenuine Expedia guest review
Nice hotel. The staff was very friendly. Easy check in. Breakfast area was comfortable. Food was pretty good. Beds were comfortable. Room was clean. Beautiful patio areas. Only one elevator and limited parking.Genuine Expedia guest review
"Dont stay here."
Walls are paper thin. Air-conditioning did not work properly. Bathroom floor was dirty. Huge water stain on ceiling. Room smelled like mildew.Genuine Expedia guest review
"Friendly staff, great breakfast"
Comfortable room, friendly staff, great breakfast. Hotel was older (musty smelling elevator), but room was remodeled (very nice). Great value. I'd stay there again.Genuine Expedia guest review
Our brief stay at this hotel was wonderful. It was within walking distance to shopping and restaurants. The rooms were clean and comfortable. Wish there was a hand held shower hose but there was only a rain shower head that could not be adjusted which made it difficult to keep your hair dry. The bed and pillows were very comfy. Service was wonderful […] from valet to front desk. We would stay here again. Read moreGenuine Hotels.com guest review
Had an excellent experience at this hotel, and the price was good too.Genuine Expedia guest review
"Great place to stay in KC"
Clean hotel, professional staff, and near Westport and the plaza.Genuine Hotels.com guest review
Everything was really nice and clean. All the front desk staff we interacted with where very helpful and welcoming.Genuine Hotels.com guest review
"Within walking distance to Plaza & Westport"
Staff was very welcoming every time we entered or left the hotel. It was an easy 10-15 minute walk to the Plaza and Westport areas for shopping, eating, bars, live music, etc.Genuine Expedia guest review
The Hotel was nice. One of the best complimentary breakfasts that I have ever had. The beds were a little hard. The free shuttle was great and will take you up to 5 miles away.Genuine Expedia guest review
Decent room. Cracked floor tiles in bathroom but overall was clean.Genuine Expedia guest review
"Great value for your dollar"
The hotel is going under some renovations, but, I was dismayed that there was big plaster patches on the wall as soon as we stepped out on the 3rd floor from the elevator. The hallway carpet had large stains. When we settled into the room, we discovered there was not a tissue box in the bathroom holder, nor a bath mat in the bathroom. This room evidently […] had not been used for awhile, as the lamps and the coffee pot were not plugged in. We ended up taking the coffee pot out and plugging it in on the desk as we could not reach the outlet it was suppose to have been plugged into. We did have towels, so we decided not to complain. The next morning we left to go to our family function, and, upon our return, we had a bath mat, and an extra bar of soap to use if so needed, BUT, still no kleenex in the holder. I was disappointed, but all in all we like the beds at this hotel. The staff has always been excellent in attitude and service. Read moreGenuine Hotels.com guest review
Excellent in all respectsGenuine Hotels.com guest review
"Great downtown location."
It was a short stay but the staff was exceptional. They helped us get transportation to and from Arrowhead stadium. They recommended an awesome lil place for lunch.Genuine Expedia guest review
Very little parking poor arrangement of furniture in lobby and eating area.Genuine Expedia guest review
"Close to many things"
Staff was friendly especially Raman at the front desk. Breakfast was good. Hotel is within walking distance of Country Club Plaza if you don't mind the hill. Also a short drive to many of the must-see sights. Only complaint is we ran out of toilet tissue (all is well we had Kleenex) and we drank our coffee the first day and they didn't give us any the […] second day. I'm sure if we asked we would have been accommodated. Would stay again. Read moreGenuine Hotels.com guest review
Very clean, and close to food, gas, and entertainment :) The beds were comfortable and the hotel itself had a cozy feel.Genuine Expedia guest review
Excellent service- friendly and helpful above and beyond. Older facility but updated and exceptionally clean. Convenient, free parking. Nice breakfast buffet with a variety of selections. Conveniently located to plaza area Great value !Genuine Hotels.com guest review
Nice, quiet, served the need to get to other places in a good locationGenuine Expedia guest review
Nice hotel close to plaza and Art institute, not as expensive as most.Genuine Expedia guest review
"Comfortable, clean, convenient to Plaza"
We have stayed here before and find the room clean and staff very friendly . Location is great. One negative--very slow elevatorGenuine Expedia guest review
"Friendly Staff and Great Location Make for a Win!"
I have stayed at this hotel on several trips to Kansas City and continue to return. Why do I return? The close proximity to Country Club Plaza, Union Station and the Nelson Atkins Museum; the friendliness of the staff; the delicious complementary breakfast; the comfortable bed and clean linens are some of the reasons. I also believe that the room rates […] are competitive and reasonable. Read moreGenuine Expedia guest review
Beds were very comfortable. Clean and quiet rooms. Only thing I have a negative attitude is that the man behind the counter acted as though we were a bother when we needed a cab called. Other than that it was in a great location.Genuine Hotels.com guest review
This will be our first call when we come back to Kansas CityGenuine Hotels.com guest review
Great location to shopping, west port bars, and gay bars. Gay friendly hotel. Neighborhood is average, yet fairly safe. Qtrip store is next door. Functional room, but needs a makeover with newer carpet and furnishings. My room was quiet, no neighbor noise. Bed is comfy. Breakfast is good. True brand exercise equipment, 2 treadmills, 1 bike, 1 elliptical, […] and all are new and good quality. Limited parking in front, more parking in back, but must use a few stairs to the back lot. Staff is super. There is some quality here, just not the Taj Mahal. I would stay again. Read moreGenuine Hotels.com guest review
"Excellent hotel near Shopping and Restaurants"
Reasonable price and great location. The staff was very helpful and friendly and the breakfast was great. Perfect hotel for families or couples.Genuine Expedia guest review
"No laundry machines"
Do not expect to be able to do laundry. Breakfast lovely, plenty of parking behind the building, beds comfortable. But no laundry facilities. I'm often away for long stretches, so this is a non-starter for me, and a pretty silly thing for a hotel to lack.Genuine Hotels.com guest review
Response by Best Western Plus Seville Plaza Hotel We are so sorry you were not able to do your laundry on site. However we do have a same day service. If you drop your laundry with us in the morning it will be ready for you in the afternoon.
"Close to all the attractions"
Very nice.Genuine Hotels.com guest review
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