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Best Western Grosvenor Airport Hotel - South San Francisco 37.6435, -122.40383
380 S Airport Blvd, South San Francisco, CA, 94080 United States
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Guest review summary
- 4.1 Average rating: All Trip Types
- 87% Recommended
- 600 Reviews
- 4.1 Hotel Service
- 4.1 Room Comfort
- 4.0 Hotel Condition
- 4.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (600) | 4.1 |
| Business | (103) | 3.8 |
| Romance | (42) | 4.1 |
| Family | (121) | 4.2 |
| With Friends | (39) | 4.3 |
| All Others | (295) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- ATM/banking
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Concierge services
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access - wireless
- Multilingual staff
- Parking (surcharge)
- Porter/bellhop
- Room service (limited hours)
- Safe-deposit box - front desk
- Wedding services
- Wheelchair accessible
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Library
- Meeting rooms (small groups)
- Photocopy machines
Accessibility Features**
- Accessible bathroom
- Braille or raised signage
- Handicapped Parking
- In-room accessibility
- Roll-in shower
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Extra towels/bedding in room
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Microwave (on request)
- Multi-line phone
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Private bathroom
- Refrigerator (on request)
- Rollaway beds
- Shower/tub combination
- Voice mail
- Wake-up calls
- Window opens
- Wireless high-speed Internet access (complimentary)
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Elevator/lift;
- Meeting facilities size in feet 4500;
- Number of floors: 9;
- Number of meeting and conference rooms 5;
- Number of rooms: 206;
- Restaurant(s) in hotel;
- Smoke-free property;
- Swimming pool - outdoor seasonal;
- Year Built 1972
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Dining
The hotel serves a hot American breakfast buffet each morning in the Brass Elephant Restaurant for a surcharge.
Brass Elephant Restaurant - Colonial-themed restaurant with potted trees, white trim, stained glass, and brass-elephant decoration. Dinner menu includes seafood, steaks, international fare. Not open for lunch.
Brass Elephant Lounge - Twelve-foot TV screen descends from ceiling. Small library. Open afternoons and evenings.
Recreation
This South San Francisco Best Western offers a fitness center and a seasonal heated round outdoor pool (May through September). A trail that extends to the edge of the Bay is across from the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Aerobics nearby
- Golf - driving range nearby
- Golfing nearby
- Helicopter/airplane sightseeing nearby
- Pilates classes/instruction nearby
- Running track/path nearby
- Swimming on site
- Yoga classes/instruction nearby
Guestrooms Guestrooms
Deluxe 2 Double Beds
Two double beds. Some rooms with views of San Francisco Bay. Sitting area with overstuffed armchairs and large window. Desk. Complimentary wireless Internet access. Cable TV with pay movies, free HBO. Multi-line phone with voice mail, free local calls within six miles. Complimentary weekday newspapers. Coffee/tea maker. Microwave and refrigerator on request. Shower/tub combination. Hair dryer.
All rooms include All rooms include- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Extra towels/bedding in room
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Microwave (on request)
- Multi-line phone
- Non-smoking only
- Pay movies
- Premium television channel(s)
- Private bathroom
- Refrigerator (on request)
- Rollaway beds
- Shower/tub combination
- Voice mail
- Wake-up calls
- Window opens
- Wireless high-speed Internet access (complimentary)
- Wireless Internet access
- Accessible bathroom
- Braille or raised signage
- Handicapped Parking
- In-room accessibility
- Roll-in shower
These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Deluxe King
One king bed. Some rooms with views of San Francisco Bay. Sitting area with overstuffed armchairs and large window. Desk. Complimentary wireless Internet access. Cable TV with pay movies, free HBO. Multi-line phone with voice mail, free local calls within six miles. Complimentary weekday newspapers. Coffee/tea maker. Microwave and refrigerator on request. Shower/tub combination. Hair dryer.
All rooms include Accessibility featuresPark and Jet Package
One king bed or two double beds. Some rooms with views of San Francisco Bay. Sitting area with overstuffed armchairs and large window. Desk. Complimentary wireless Internet access. Cable TV with pay movies, free HBO. Multi-line phone with voice mail, free local calls within six miles. Complimentary weekday newspapers. Coffee/tea maker. Microwave and refrigerator on request. Shower/tub combination. Hair dryer. Includes parking for up to 10 days.
All rooms include Accessibility featuresStandard Queen
1 queen bed. Desk. Desk. Complimentary wireless Internet access. Cable TV with pay movies, free HBO. Multi-line phone with voice mail, free local calls within six miles. Complimentary weekday newspapers. Coffee/tea maker. Microwave and refrigerator on request. Shower/tub combination. Hair dryer.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking: US$ 3 per night
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to San Francisco International Airport (SFO)
SFO is conveniently located 12 miles south of San Francisco. BART, or the Bay Area Rapid Transit, links San Francisco International Airport with The City (as San Francisco is commonly known among locals). The airport is conveniently located to businesses in the north and residential and business communities to the south. Some of the leading biotech and Silicon Valley companies are within minutes of the airport.
see all hotels in San Francisco International Airport (SFO)Nearby Activities & Points of Interest
1.0 - 3.0 mi
- San Francisco Intl. Airport (SFO) - 2.1 miles
3.0+ mi
- Cow Palace - 4.5 miles
- Candlestick Park - 5.0 miles
- City College of San Francisco - 6.2 miles
- San Francisco State University - 6.9 miles
- Twin Peaks - 7.8 miles
- San Francisco Zoo - 8.4 miles
- Mission Dolores - 8.4 miles
- Randall Museum - 8.6 miles
- Harvey Milk Plaza - 8.7 miles
- San Francisco China Basin Heliport (JCC) - 8.7 miles
- UCSF Medical Center - 8.8 miles
- Oakland Convention Center Heliport (JCE) - 11 miles
- Oakland Intl. Airport (OAK) - 11 miles
- Sausalito Commodore Center Heliport (JMC) - 17 miles
- Concord Buchanan Field (CCR) - 30 miles
- Norman Y. Mineta San Jose Intl. Airport (SJC) - 32 miles
- Livermore Municipal (LVK) - 32 miles
- Novato Gnoss Field (NOT) - 35 miles
- Napa Valley Airport (APC) - 40 miles
Reviews
Filter by:
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All (600)
- Recommended (519)
- Not recommended (81)
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"New Charges"
Reviewed by a Hotels.com guest on Dec 7, 2009
This hotel continues to be a good value, but they now charge for parking ($3) and their breakfast buffet ($9) which used to be included.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Good location and value"
Reviewed by Casey of SLO on Nov 24, 2009
The price was right. The hotel breakfast was not included, so if you want to eat at the hotel in the morning, plan on paying extra. There are no drug or grocery stores near by, so you have to drive around a bit to find one, if you need something. Bus ride to Candlestick was great, definitely made the stay worth while.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by a Hotels.com guest on Nov 22, 2009
Easy access to SFO, great staff and very good breakfast. For cost excellent value. A Little jet noise, but very tolerable being less than a mile from SFO.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Exactly what you would expect..."
Reviewed by Jeff of New York on Nov 20, 2009
Very nice service; helpful employees; there was a mustiness about the place - but it is what it is....a an older fecility in very close proximity to the airport. Certainly worth the money for an eight hour stay!!
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"conveniently situated, good service"
Reviewed by chris of Houston on Nov 17, 2009
conveniently situated, good service
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Convenience at good price"
Reviewed by Susan of Madison on Nov 15, 2009
This is the second time we've stayed here visiting relatives in the Bay Area. Each time we found the hotel to be clean and friendly. They offer a nice hot buffet breakfast and free newspaper each morning. It is convenient to airport, SF and the surrounding Bay Area. They also offer a convenient shuttle to the airport. I would recommend this hotel to anyone.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great room for money."
Reviewed by a Hotels.com guest on Nov 12, 2009
Convenient location. Free airport shuttle. Compliment breakfirst.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Excellent Hotel"
Reviewed by Richard of Santa Fe Springs on Nov 12, 2009
Nice, Clean and very affordable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Enjoyable stay"
Reviewed by a Hotels.com guest on Nov 6, 2009
Only problem was window was differcult to close and road noise was noticable.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good accomodations for the price"
Reviewed by a Hotels.com guest on Nov 5, 2009
Good accomodations for the price; could use newer towels the sort that did not appear as not havinfg been washed or used for other purposes than intended use
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Nice place to stay close to the airport"
Reviewed by a Hotels.com guest on Nov 1, 2009
This is just a nice place when you need to be close to the airport. There is very little in the surrounding areas than other hotels and bad restaurants, and walking around the area is probably safe, but feels a little scary just because there is no one and nothing really around there. Not noisy at all, there's a free shuttle to and from the airport, and a free breakfast (and free wifi - though the signal is pretty weak).
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 31, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotels.com rate, great hotel, great breakfast"
Reviewed by a Hotels.com guest on Oct 28, 2009
Room = affordable, clean, comfortable Front Desk = Kind, quick, professional Hotel = clean, ample free parking Included breakfast = pastries, scramby eggs, toast, cereal, fresh fruit, juices, coffee, potatos, sausage....how can u beat that? Highly recommended and would stay here again.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Breakfast was good, staff was receptive and above expectations. Good parking and clean."
Reviewed by Greg of Fallon on Oct 28, 2009
I liked the staff and the cleanliness of the place.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Excellent Hotel"
Reviewed by Guillermo of Las Vegas on Oct 27, 2009
The Best Western Grosvenor Airport Hotel exceeded my expectations. The staff was friendly and helpful, the room had lots of space. The bed however was a little stiff but not bad at all. The cleanliness was great as well. Plenty of free parking on the property. To top all of this off, the free breakfast was incredible! I thought it would be your basic continental breakfast but instead, it was sausage, with scrambled eggs, toasts, coffee, tea, juices, muffins, hot cakes, the works! I highly recommend this hotel to anyone!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 1.0 Room Cleanliness
"Reasonable and Convenient"
Reviewed by Bruce of Alexandria on Oct 24, 2009
please see my review of this hotel under my trip from October 16-18, 2009
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good location close to airport"
Reviewed by a Hotels.com guest on Oct 23, 2009
Aging establishment but clean and comfortable, close to the airport and friendly staff. Restaurant prices were acceptable and the variety good. Breakfast was included in the price but the eggs were cold.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Nice hotel"
Reviewed by a Hotels.com guest on Oct 23, 2009
nice breakfast.comfortable beds.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Rooms are OK"
Reviewed by Alex of Mill Veally on Oct 22, 2009
Very bad service at the frontdesk very unfriendly
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Older, acceptable hotel - but not more"
Reviewed by a Hotels.com guest on Oct 20, 2009
The hotel is older, but the rooms are clean. Our bath smelled a bit of smoke, though. The plus is you are very close to the airport, if that's what you want. All in all, it is acceptable but a bit expensive for what you get.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
""Outstanding Hotel""
Reviewed by Theresa of Stafford on Oct 20, 2009
We have stayed here several times and have always been satisfied. It's right outside the airport. The only problem this time was, the toilet had not been cleaned prior to our arrival and was very dirty. The shower also had hair in it, which made me wonder if it had been cleaned. Everything else looked clean. I did not make a complaint because it was about 12:30 a.m. and I just wanted to get to bed. They have a great breakfast! Delicious, moist, scrambled eggs, sausage, sautéed, cubed potatoes, & danishes, to name a few. There is also orange & cranberry juice, along with coffee. I do not care for their coffee, though. The other plus is, they are one of the few places in Ca. to have Dr. Pepper in their machines.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Great Place To Stay"
Reviewed by Susan of Benton on Oct 20, 2009
This is the second time we have stayed here. Will stay again when we come back to San Fran area. Love it. The breakfast buffet is really good, service was very good, ideal location, etc. Can't say enough nice things about the hotel and staff.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Reasonable"
Reviewed by a Hotels.com guest on Oct 19, 2009
We stayed for 10 days and the hotel was nice. The staff at the front desk could use additional customer service training. I would like to say that "Roberta" was very nice and helpful. She is excellant at her job. We had to switch rooms throughout our stay and the beds are not the same quality in each room, but the rooms are clean and nice. Breakfast was nice. I would recommend this hotel to travelers only staying for a few days. It is a nice transition hotel and close to the airport.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Hotel and location"
Reviewed by a Hotels.com guest on Oct 16, 2009
Great Price for a super clean and well furnished room in the San Francisco area. Will definitely be staying here again.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Mattress could be better"
Reviewed by Norbert of Sparks on Oct 13, 2009
Not recomended for longer stay Got a backache from this mattress.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Nice Hotel, Boring Location"
Reviewed by Eileen of Simi Valley on Oct 12, 2009
The hotel was nice enough although the location is boring. For the money it's a good deal since hotels downtown are very expensive. We did have one small complaint. We made reservations for a non-smoking room, but were given a smoking room. When we mentioned it at the lobby we were told that they didn't have any non-smoking rooms available. The included breakfast was convenient.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Excellent Hotel"
Reviewed by William of Springfield on Oct 11, 2009
Well maintained and very handy to the SF airport. We had a comfortable room with a view of San Francisco Bay. Staff was very helpful. Nice full breakfast included with the room cost was a big plus.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Past its Prime"
Reviewed by a Hotels.com guest on Oct 11, 2009
The hotel is close to the airport with a free airport shuttle. That is the only reason to book this hotel. My room had an unpleasant odor, and a crying baby next door that sounded like it was in the same room with me. The bar downstairs was patronized by local, sleeveless, tatoo'd types. I'm sure this hotel was nice about 30 years ago, but it is no longer.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 3.0 Room Comfort
- 2.0 Room Cleanliness
"Cigarette Smoke Hinders Evaluation"
Reviewed by a Hotels.com guest on Oct 8, 2009
The halls smelled of stale cigarette smoke! This was the major negative aspect of staying at this hotel. This smell would follow you into the room which was rather annoying. If the hotel was all non-smoking it would be an outstanding hotel!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"airport access"
Reviewed by a Hotels.com guest on Oct 5, 2009
Pretty barren neighborhood, but perfect for an early flight. Decent breakfast and convenient shuttle service. Heated pool a plus.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Oct 2, 2009
Close to the airport. Clean, comfortable and the staff was friendly and helpful. Several restaurant choices in the neighborhood. Morning breakfast was one of the best we've had. Because it opens at 6:00 we were able to eat quickly and make the shuttle (every 20 mins.) with just enough time to check in and get to our flight.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Value"
Reviewed by Erika of St. Petersburg on Sep 27, 2009
Shuttle to airport, surprisingly good breakfast, happy hour - all of it added up to a great value
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
""Nice rooms, great food and the bar staff are awesome"."
Reviewed by Doug of Hollister on Sep 26, 2009
We stay at the hotel at least once a month for 1-4 days at a time and enjoy the prices, people and the food/bar area. For the most part it is quiet and relaxing. We will be back!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Guest service could have been better"
Reviewed by a Hotels.com guest on Sep 26, 2009
Room: (the good) big and clean (the bad) stuffy and has thin walls Location: (the good) accessible, very close to the conference center and sfo airport (the bad) you can hear the planes flying right above the hotel Fitness Center: (the good) clean, air conditioned, almost always empty (the bad) small space so only 4 equipments can fit in Guest service: (the bad) definitely could have been better. some of the receptionists were unpleasant both on the phone and in person. Price: so-so. paid close to $300 for 3nights. good service could have offset the other downsides and made the decision easier. Additional perks: complementary buffet breakfast, free internet, free shuttle service
Overall Rating
out of value="5"- 2.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel for the money"
Reviewed by Sophia of Carson, CA on Sep 24, 2009
We only stayed here for one night, but I will most likely stay at this Hotel again! Their breakfest buffet was great!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews