Comfort Inn & Suites Airport and Expo - Louisville

We enjoyed our stay at this hotel. Close enough to everything that we needed. Rooms were clean and breakfast was served on time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was extremely diaappointed in our stay. I had made our reservation stating that we had 2 adults and 2 children. We were given a room with a King size bed and a pull out couch. I was ok, with that until about 8pm we came back to our room and I realized that we did not have sheets, pillows, or blankets for the pull out couch. I walked to the front desk […] and asked if we could get some bedding and I was told yes they would deliver them to our room. I returned to my room and in about 30 minutes the owner (whom I could barely understand) called our room and told us that he did not have any bedding for us and that we should have made our reservation for more than 2 people. (In which I had the email showing that I had made it for 4 people). I then got up and went back to the front desk at which point I was told the owner just left and the young man at the front desk was extremely apologetic and he helped me get sheets, and pillows but was told that the hotel did not have any other blankets (Luckily I had brought one blanket for our car ride). I am sorry but if I pay $100+ for a hotel room then I would expect that all of my beds in my room have bedding even if it is a pull out couch. Also all the wallpaper was pealing off of the walls in the bathroom. Needless to say we will not be returning to this hotel when we return to Louisville. I would not recommend anyone to stay here due to the very poor customer service from the owner! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was broken and run down. Will never stay there again.

Genuine Hotels.com guest review

Pool was ice cold. Room was hot and stuffy. Even with the ac on the room didnt cool down.

Genuine Hotels.com guest review

good for what it was worth. complimentary parking and shuttle to airport, so my stay over night turned out a lot cheaper than leaving my car at the airport parking lot.

Genuine Hotels.com guest review

Very friendly and helpful staff

Genuine Hotels.com guest review

I will not be returning to the hotel, the TV did not work in my room and the room was not as clean as one would hope!

Genuine Hotels.com guest review

My child had 13th birthday party here.......they had a blast....thank you comfort airport

Genuine Expedia guest review

We enjoyed the room. It was more than we expected. The microwave was hard to work. It kept beeping so I just unplugged. The TV had a wire that you had to aim the remote at to change channels and there was no TV guide available in the room to know what the local channel was. It was a nice room and we would stay again, just not too excited about the TV […] set up. In fact there were 2 TVs in the room. There was a sitting room by the door with a microwave and refrigerator which was very nice. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The suite that we stayed in had some problems. The bathroom door got jammed and I was locked in. The shower had no water pressure and the pillows were really bad. We won't stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean and spacious room. Location next to the airport and major highway made the hotel an ideal location for my trip.

Genuine Hotels.com guest review

Desk staff was OK at check in, but invisible after that. Even had to wait at check out. Breakfast was mediocre at best, food just barely warm, coffee was so weak it looked like tea. Room was decent, clean and pretty well maintained. Would be ok if you plan on eating out.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel itself was okay. We were disappointed that the pool was closed. This should have been noted on the website. That was one reason we chose this hotel. Also, the breakfast was not as good as in the past. The juices and coffee were watered down.

Genuine Hotels.com guest review

Enjoyed stay, but disappointed about pool not being open.

Genuine Hotels.com guest review

Very charming, small hotel with friendly, helpful staff. Breakfast was much more than expected and offered at most hotels thatsay they include a free breakfas. This was truly did t - eggs, bisquits/gravy, sausage, waffles, cereal, fruit, muffins, danish, etc. Hotel is underrated and a great bargain. The pool wasn't open for some reason but we only stayed […] for one night on our way home and will definitely stay again if in the area. Read more

Genuine Hotels.com guest review

Room was dirty, sheets were not changed and the ac was too small to handle the whoe suite. Will not go back!

Genuine Expedia guest review

The hotel was old and smelly. The floors did not look clean. It was the worst Comfort Inn I have ever stayed in. The front desk personnel was helpful and friendly. The location also provided easy access to the interstate, though the surrounding area was suspect. The rate was far to high for the quality of the hotel.

Genuine Hotels.com guest review

We had a pleasant stay. Breakfast was quite good. Cleanliness was fine, and we're picky.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I thought all worked well for me. The location was great and I thought the rates were very fair. Good value for the moneyh.l

Genuine Hotels.com guest review

Hotel was mediocre. Staff was very helpful. Free wick was awful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was fine but the front door was missing, the elevator was dirty and the tile was all cracked. Was not appealing. Had a "tired" feel to it.

Genuine Hotels.com guest review

It was horrible due to the planes overhead causing tge entire room to rattle. Horrible nights sleep!!

Genuine Hotels.com guest review

The room was very clean and quiet. The staff was friendly and helpful.

Genuine Expedia guest review

We chose this hotel over less expensive hotels because it offered an outdoor pool. However, upon arrival at the hotel we sought out the pool and discovered it was under renovation. We would have chosen a less expensive hotel with in indoor pool had we known. Otherwise, it was perfect.

Genuine Hotels.com guest review

Hotel was very nice and service was excellent. Suite was smaller than I had imagined, but suited us just fine. Our only complaint is that when we got there, the air conditioner had not been running. Of course the day we arrived it was a stifling 98 degrees so you can imagine how hot the room was. With 8 women trying to get ready for a night on the town, […] it was miserable! By the time we got back to the hotel late that night the room had cooled off and was tolerable. Read more

Genuine Hotels.com guest review

Check in and out was very easy. There were several teen sporting teams staying in the hotel at the time we were there. They were fairly loud in the corridors until very late at night...and were not exactly courteous at breakfast the next morning, but the hotel staff seemed very pleasant and were helpful with anything we needed. There were some problems […] with the upkeep, a bit of peeling wallpaper in the bathroom and that sort of thing, but it was all clean and a good place for the price. I would go back if I need to be in Louisville again. Read more

Genuine Expedia guest review

Recently stayed at this hotel. Was initially concerned because their price was half of the neighboring hotels! While this hotel is definitely in the budget-category, I was pleasantly surprised at what I found. My room (which was not a special request, so I assume all are) was a suite! Outer room w/ desk, couch, TV, dresser, fridge and microwave. Inner […] room had a big bed (not sure if queen or king), Tv, dresser, large closet, bathroom. My only complaint is that the coffee maker wasn't cleaned out from the previous person. Otherwise, everything was clean and neat. The staff was super friendly and helpful. Shuttle to/from airport was fabulous- I called after got my bags and the guy was there within 5 minutes. Many ppl at the airport waiting and waiting, I got picked up right away. Hotel has a great breakfast in the morning-complimentary. Included coffee, bagels, pastries, biscuits, (i think) sausages, oatmeal, cereal, make-your-own waffles station, juices, apples/oranges . Really nice spread. Read more

Genuine Expedia guest review

I was at the hotel for one night only for business in Louisville and from my limited experience it is a good hotel for that purpose.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Awesome! Will definitely stay here again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is a little hard to find if coming from Downtown but is near the airport (SDF) without being right on top of it. There aren't very many restaurants nearby, but adequate options are within a 15 minute drive. The hotel itself is in good condition, has excellent staff and is a good value for the business traveler.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Had a trip into Louisville for just one night. This was a very OK hotel. NO major issues at all. Breakfast was fine, beds were fine. Room cleanliness was fine. I say this without having too many bad hotel experiences in recent years. I tend to look at reviews and stray from bad hotels. I wouldn't call this high class or fancy, but it did the job. I […] don't recall noise being an issue. I had a room with 2 queen beds and a separate living area with a sofa bed. This was great for my family of 7. I would go back again. Read more

Genuine Expedia guest review

The hotel is very close to the airport. The room was clean however the light switches were confusing and it took a while to figure out what switches did what.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were put on the top floor,I don't know why because the motel was nearly vacant. Starting about 4:00AM there was a steady roaring from the UPS jets taking off over this motel. I don't know if a lower floor would have been quieter or not. If you are deaf this place is fine. We will not be coming back!

Genuine Hotels.com guest review

it was too much for the money.. comfortable, clean and very nice service...

Genuine Hotels.com guest review

We checked in on Sunday night. The air conditioner didn't work in the room and Monday morning I discovered the bathroom light didn't work and had to shower in the dark. I informed the front desk first thing Monday morning, but Tuesday night the air still didn't work. I called the front desk around 830pm and was informed no one was around to fix anything […] including the light so I showered in the dark AGAIN Tuesday morning. I complained again!! I was never asked any compensation for the inconvenience very disappointed!! Read more

Genuine Hotels.com guest review

the comfort was very nice ,cleaqqn,and everyone were friendly,and helpful. it wasw also close and convient to where I needeeed to go. I look forwar4d to swtaqying with you aqll again. thankyou C.C.

Genuine Hotels.com guest review

two major things stood out to me on my last stay at your hotel. first was the fact that in both rooms i stayed in, the Air conditioner was not working. the other main issue that i had was the breakfasts. the waffle iron was not working correctly. there was no yogurt or other cold breakfast option. the juice machine would drop a glob of concentrate and […] then run a bunch of water into the cup. there was no honey for the toast and the fruit was pretty much a "why bother". when i travel, i rely on the breakfast to minimize my food costs. this breakfast did not cut it. please look into sourcing some other options for the above items. i think it would go a long way to improving the overall stay. Read more

Genuine Expedia guest review

ONLY COMPLAINT WAS THE AIRPORT TO CLOSE BUT NO BIG DEAL

Genuine Hotels.com guest review