"Hotel in the Big Easy"
This Big Easy Hotel was a great place to stay for both business downtown and of course Bourbon St. Great staff, nice rooms. They even have a 3rd party coffee shop in the lobby!Genuine Expedia guest review
"Royal St Charles"
I thought this was a very good hotel for what we wanted. It is not on Bourbon St, but its only a couple blocks a way and is definitely worth it. It only takes a few minutes to walk to the French Quarter and you are also within easy walking distance, which also gives you the benefit of a good nights sleep since you cannot hear all the noise from Bourbon. […] It's also really close to the waterfront area as well. Although its not a 5 star place, it's definitely nice and worth the money and I thought everything was very good overall. The staff was very helpful and friendly and handled any requests or questions right away. I would definitely stay here again. Read moreGenuine Expedia guest review
We had a great stay at the Royal St. Charles. Very clean, staff was extremely kind & helpful. Will definitely stay again!Genuine Hotels.com guest review
"Great location, good hotel"
Definitely a recommendable hotel if you're planning some good nights out in the French Quarter. Location is perfect and rooms are clean and comfortable!Genuine Hotels.com guest review
"Beautifully decorated hotel next to trolley"
Very comfortable! Staff extremely friendly and helpful. Walking distance to restaurants and Bourban Street. Highly recommendGenuine Expedia guest review
"We loved it."
Staff was exceptional They took good care of us. Valets concierge and all staff were wonderful. We will stay here againGenuine Hotels.com guest review
"BBB annual Assembly"
I could've stayed at the Marriott with 300 other BBBers, but I chose not to. The Royal St. Charles Hotel was perfectly situated for my wife and me. Miguel recommended Daisy Dukes for good food, and we found his recommendation was on target, plus it was only a couple of hundred yards from the hotel. The staff was friendly; the maid service was adequate […] all but one day; about 10 pm I noticed there were no bath towels or any others that were clean. the only thing that had been changed was the bath mat. I called the front desk, and a man brought us the towels, etc. within about 10 minutes. That was the only hiccup at the hotel. Everything else was fine. We stayed 5 nights. I'd recommend it to anyone. Read moreGenuine Expedia guest review
"IN FRENCH QUARTER PERFECT SPOT"
WAS NOT IN ROOM MUCH BUT LOVED IT COFFEE SHOP IN HOTEL WAS AWESOME! CLOSE TO EVERYTHING WE WANTED TO DO. WALKING DISTANCE FROM HOTEL WAS PERFECT.Genuine Hotels.com guest review
"Would recommend and come back"
Nice place. Very friendly and helpful service from bell men to housekeepers. Front desk employees were excellent.Genuine Hotels.com guest review
The hotel was alright. Nothing spectacular. The front desk folks were really nice, but they did slap on an 'Added Value' fee that I was not expecting to pay. The location isn't too bad -- just a few blocks until you hit Bourbon Street and close to an amazing restaurant, Luke.Genuine Hotels.com guest review
it was a very nice and comfortable place to stay. I would stay there again.Genuine Expedia guest review
"Great Updated Hotel, Amazing Service and location"
I first stayed at hotel Monteleone for work, then came and stayed here and I thought this was a more updated hotel with larger rooms. Great location, green trolley picks you up right in front of the hotel. From the bell service to the front desk we had great customer service. Specifically Keianna helped me all weekend find the fun things to do and was […] amazing. I really can't think of anything I didn't like about this place. Read moreGenuine Hotels.com guest review
Great Hotel, great service, great price for the place and location. Will try to stay there everytime we go to New OrleansGenuine Hotels.com guest review
"You get what you pay for...."
This hotel is just off the beaten path but close to everything. The room was average with no real view of anything of interest. The beds were comfortable and clean, but the maid service was terrible and very unpredictable to say the least and forget about restocking the coffee and such. The desk staff were wonderful and very friendly. The area of the […] hotel is very seedy and dark with street beggars every 15 to 20 feet. The sound of the trolley just outside of our window squeaking all night was a little irritating and the walls were very thin. The other thing you might want to think about is the fact that there is NO pool, which would have been great after a long day of sweating and street grime. There is a $10 a day fee for the work out room and continental breakfast that was never served and no vending machines. The shower in the room varied from freezing cold to burn off your flesh hot and not much in between. The TV was minimal as far as channels to choose from since there is no cable box and most channels pixelated at will. But all in all I guess it wasn't too bad of a hotel, but with no pool it was lacking in relaxation after a long day of walking. So the old saying " You get what you pay for " applies to this hotel in every way...I suggest finding one with a pool and a hotel bar if possible.... Read moreGenuine Expedia guest review
I had a wonderful experience at this hotel. The staff was incredible and very attentive. They handle every request, gave great recommendations for places to go and see, and made sure that I had a ride back to the airport. I would recommend this hotel to everyone.Genuine Expedia guest review
"2 blocks away from Bourbon Street & newly remodele"
Good... A little cramped, but most rooms are in NOLA, especially near/in the quarter. Very courteous and helpful staff.great location, that's why we keep coming back.Genuine Hotels.com guest review
"STAY HERE- location! location!location!"
Our trip was 8/31-9/2- the hotel is literally a block from the action of Bourbon St. Super clean. Great staff. Despite location, it was a pleasant, quiet stay. Coffee shop in the hotel- We got a steal on this hotel. Definitely recommend it.Genuine Expedia guest review
"First time stay"
Right price, right location. Near good places to eat. The trolley is a must!Genuine Expedia guest review
I'm getting straight to the point. we checked in and left to spend our day out in New Orleans. We returned 4 hours later to our room which smelled of sewage/rottenegg. The stench was so strong I could not breathe. We went down stairs and the hotel personnel said it was something in the pipes and ALL the upper floors were experiencing the horrid smell. […] I asked for my money back so I could get another room or to be moved to a room on the lower level. I WAS DENIED my money back and EVEN A MOVE TO ANOTHER ROOM! I have never felt so disrespected in my life. I told the woman she could not force me to tolerate that smell ---- when I couldn't even breathe in our room. The smell was horrible. She said it was unfortunate but she could not move us. I was so upset... we ended up leaving anyway and got a room at another hotel. She should have at least tried to move us to another floor but she was adamant that she could not. Read moreGenuine Hotels.com guest review
Well maintained modern decorated hotel. All employees were courteous a outgoing. However, on a 2-night stay coffee/toiletries/linens were not replaced in the room.Genuine Hotels.com guest review
"A room without windows?"
After having received messages from Expedia asking me to indicate a preference between "room with a view, upper floors, larger bed... which one matters most to you" and having indicated the "room with a view", the hotel booked me a room without windows. There was a small opening with glass blocks to let some day light in, but nothing else and the room […] was very dark and narrow. I argued with the receptionist that Expedia had definitely promised a regular room with windows, and it took some effort to obtain it. I do not understand how a hotel of this type can offer rooms without windows. I was shocked. Read moreGenuine Expedia guest review
The location was perfect, the room was clean, the staff was wonderful. You can not see out of the window in the hotel room. You can not open the window. I hated the window situation and for that reason I will never stay here again.Genuine Expedia guest review
"Great place to stay in New Orleans."
We had a wonderful stay at the Royal St. Charles. The location is very good with easy access to the French Quarter, the St. Charles streetcar and other attractions. Our rooms were comfortable and quiet, and we liked having the little breakfast bar in the lobby.Genuine Expedia guest review
"Solid Location, Solid Price"
In trying to stay near the French Quarter on a Friday night as 18 year olds, I don't believe we could have found a better option. The room was cozy but had all of the amenities we needed. Parking was inconvenient but that's the nature of the beast! Heavily reccomend.Genuine Expedia guest review
"Clean, comfortable no-frills hotel"
Clean, comfortable no-frills hotel. Luxurious bed. Close to most activities.Genuine Expedia guest review
Very nice. No problems at all. Room was clean. I used the valet parking for $32. That is about the going rate anywhere in New Orleans. Staff was very friendly. Will definitely be staying here again.Genuine Expedia guest review
"Best personnel ever, helpful and close to everyth"
The staff made our trip. They were helpful, friendly and knowledgeable about the area.Genuine Hotels.com guest review
This is a great place to stay while visiting New Orleans. It's close to the French Quarter and the hotel staff people are excellent. They were helpful, friendly and went out of their way to make our stay pleasant. The rooms are a great value and we will stay there again on our next visit. The only thing that was a disappointment was the wi-fi. We had […] to pay for it daily and it was very slow, with poor connectivity. Read moreGenuine Hotels.com guest review
Nice hotel, great location. The staff was excellent. Our room was cleaned daily; we'd go out in the morning and return in the afternoon to a clean room. We did not have a window in our room, which was terrible. I probably should've requested a different room. I love its proximity to Bourbon Street. Fairly decent hotel, I'd stay here again.Genuine Expedia guest review
I was welcomed and very quickly admitted to the hotel. The hostess was quick and efficient,answered my questions about a parking problem and checking out. very pleased!Genuine Hotels.com guest review
"Great hotel convenient to walking everywhere."
We enjoyed out stay at this hotel. All staff were superb and the room was very nice. Comfortable bed and pillows! We walked everywhere and didn't have to move our car at all for three days.Genuine Expedia guest review
"Red Dress Run Event"
Couldn't have asked for better in New Orleans.. very clean, very comfortable, pleasant staff, pleasant stay!Genuine Expedia guest review
Staff was excellent and the room was very comfortable. My only issue was the parking. Valet was the best option at $32 since the parking was a few blocks away.Genuine Expedia guest review
"A total gem of a hotel!!"
The entire stay was pleasure! The staff was 5 stars!Genuine Hotels.com guest review
"Not the best not the worst..."
Rooms are so small. Valet expensive but can self park for half the price but have to walk back to hotel. Parking to check in is an issue as well. Check your coffee pot before making coffee. Ours wasn't cleaned and looked disgusting. The lady up front gave us a coffee after I told her but still.Genuine Expedia guest review
Stayed only one night, clean room, great location and staff. A huge plus having PJ's coffee in the lobby. Takes around 5 minutes walking to Bourbon St. Only thing that I didn't like about was, parking. You have to park another hotel's parking which it wasn't so far. Overall, great price for downtown area and really good quality hotel.Genuine Hotels.com guest review
I am not happy with this hotel. I was charged a $250 smoking fee when the truth is. My sister and I smoked out front but had enough respect not to throw the cigarettes down on their sidewalk. So, we put them in our beer bottle and took them back up to the room and put them in the trash. This is what you get for trying to do the right thing.Genuine Hotels.com guest review
Stuart the Valet guy was AWESOMEGenuine Hotels.com guest review
Enjoyed our stay, just too short, see ya in October, "Who Dat"Genuine Hotels.com guest review
"A bit pricey, but that's New Orleans"
The Royal St. Charles Hotel was recommended to me by a family member who has stayed there before as she is a frequent visitor to NOLA. It's very modern and catchy, but they charged an extra service fee I too of the hotels.com booking upon arrival and parking was significantly more expensive than other places in more crowded areas of New Orleans. The […] room was clean but small and we happened to draw one without a window. It was nice having a coffee shop in the lobby instead of a bar like every other hotel in this city but I'd still say it was a little pricey and the extra service charge for no apparent reason slapped me in the face a bit. Read moreGenuine Hotels.com guest review
I would go againGenuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"You're paying for a name.."
Most people don't go to New Orleans to actually stay in the room so if you look at it like that the 3 rating isn't bad. Decor is nice. Elevator is scary. Rooms are small as well as the bathroom. I didn't like that my room was spot cleaned. There was hair on the bathroom floor when I got there and there was a shaving razor on the side of the bed closest […] to the wall. I don't know if it was used so I didn't touch it. Hopefully the cleaning staff that cleaned after we left found it. Kinda gross.. probably wouldn't stay there again. Proximity to bourbon and the Mercedes Benz Superdome saved my weekend. Read moreGenuine Hotels.com guest review
Location was great....walking distance to French Quarter, Bourbon St, great restaurants. Rooms were nice. Pics on website were accurate. Will definitely stay again.Genuine Hotels.com guest review
Hotel was very clean. Only downside was our room was not cleaned in a timely fashion. We were gone for 5 hours and got back to our room and it was half done. However they did come and finish after I complained. Overall very pleasant stay though.Genuine Hotels.com guest review
"Great location, great staff"
Cons: one issue with bedding. Pros : Mario and cleaning staff fixed the bedding issue within 10 minutes of calling the hotel lobby . We felt welcome as soon as we walked into the hotel. There is parking 2 blocks away if you do not want to use the valet service that the hotel offers. Everything (French Quarter & Superdome) is within walking distance. […] Needless to say,I will recommend this hotel to family and friends when they want to stay in New Orleans! Read moreGenuine Hotels.com guest review
Everything was perfect.Genuine Hotels.com guest review
Great hotel, clean comfy, and modern. Just would have liked to see some type of dining/breakfast amenities. Overall a great experience!Genuine Hotels.com guest review
I enjoyed the hotel itself, just didn't like the parking situation. If you choose to self park, which is half the price of valet, you have to part almost 3 blocks away from the hotel. The room was a little small, but manageable. We had a balcony that we ate breakfast on! And it's really close to Bourbon. Overall, it was a good choice.Genuine Hotels.com guest review
"Royal St. Charles"
This hotel is nice and great locations, but they don't do early check-ins, continental breakfast and come around knocking at your door minutes before checkout time. They canceled several rooms and customers didn't even know. If you're looking for an accommodating staff this isn't the place. Location is great though.Genuine Hotels.com guest review
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