"great location, great staff"
I was very satisfied with the hotel. The staff was so helpful to our group. The bellman went out his way to get us a van cab in the rain. WE will stay there again.Genuine Hotels.com guest review
The pics online do not represent the rooms at all - tiny rooms, especially the bathrooms. Workout area was a big disappointment... smelled bad and the online pic of the equipment was a very clever use of mirrors to misrepresent what was really there. In general, the room was clean but the noise level from adjoining rooms was a big issue...my neighbor […] that shared a door between rooms liked to get in around 4 am and hang out with friends - a lot. After 8 nights in the hotel, I was happy to leave. Read moreGenuine Hotels.com guest review
"Home Away From Home"
Our stay was wonderful. The staff was very friendly, accommodating and eager to assist us and make our stay memorable, and it was. The room was very clean and the hotel was centrally located. Everything was within walking distance. We have found our place to come back to at the Royal St. Charles.Genuine Hotels.com guest review
"Great Place/Great Location/Great Staff"
Everything about this hotel was SUPER! From Ralph who parked our car to Raquel who checked us in and out of our room. Everything about the hotel was just what we needed. Everyone was super friendly and accommodating to our needs. The location was perfect and we were able to walk everywhere we needed to go over the weekend. Breakfast, supper and casino […] were all walking distance. Highly recommend and will definitely stay again. Thank you! Read moreGenuine Hotels.com guest review
Everything was great. Location can't be beat, rates were very reasonable and the staff was quite pleasant.Genuine Hotels.com guest review
"walking to everything very easy"
walking distance to everything, perfect locationGenuine Hotels.com guest review
"Great spot in NOLA"
Loved this place. Close enough to walk anywhere with quick access to rail cars. Service was great and surprised me since prices so reasonable!Genuine Hotels.com guest review
I absolutely loved staying Royal St. Charles. We had a gorgeous balcony and the room was very clean. I would definitely go back and stay there again.Genuine Hotels.com guest review
"An unexpected delight"
With eager-to-help staff and fun decor, the hotel was a delight. My room was clean and quiet, and the bed was very comfortable. While the room wasn't spacious, it met my needs perfectly. The only drawback was no on-site parking. The parking facility is a few blocks away. Great location in the heart of the Central Business District.Genuine Hotels.com guest review
Other than small rooms, the stay was perfect!Genuine Hotels.com guest review
Comfortable and affordableGenuine Hotels.com guest review
"I really like this hotel"
WonderfulGenuine Hotels.com guest review
"Great location, great rooms, parking is a hastle."
Great hotel, maybe even high class. Parking was an extra 15-20 bucks however per day and it was 2-3 blocks away.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
Hotel was very nice and a good location.Only issue was the hallways where really cold.Genuine Hotels.com guest review
Aside from the room being small, the hotel was great and the staff was extremely helpful!.Genuine Hotels.com guest review
In all, my stay was not absolutely terrible. This hotel is close to the French Quarter and many shops and restaurants. My average rating is based on two factors: my hotel room and the support staff. My room was fairly comfortable. I only stayed by myself and for a few nights, so the smaller accommodations did not bother me. When I walked into my room, […] though, I noticed that one of my wall lights did not work, my lamp was not plugged in, and my alarm clock was not plugged in. These are all very easy aspects to a room that should be maintained by the hotel staff. Those are minor, though. My largest disappointment concerns one of the men who worked for the hotel and helped me locate a cab to shuttle me to my conference. When I asked this man to help, he was very willing and kind. Admittedly, it was slower that morning and not many cabs were driving by the hotel. After five or six minutes, the hotel employee walked across the street to an unmarked black car and asked the man to roll down the window. After speaking with him, the car drove across the street and wanted me to get in. There were no stickers on the car to identify it as a credentialed taxi; no license number. When I told the hotel employee that I did not feel comfortable getting in that car and would prefer a traditional cab, he made some comment and walked inside the hotel, discontinuing his help. Needless to say, I found a cab without him. Read moreGenuine Hotels.com guest review
We had a great stay, only complaint was we had a corner room with awesome windows views, but it was very loud all night and we did not sleep well. The city train made a lot of noise among other thingsGenuine Hotels.com guest review
"Great stay in a great location."
Stayed here during Jazzfest and the room was not over priced. This hotel will become a place I stay when I come to NOLA. Friendly staff, clean rooms, comfy beds, and a great location.Genuine Hotels.com guest review
"Easy to hop on the street car!"
Great rooms but a little small! A street car stop is right outside the front door and they have a PJ's coffee house in the lobby! My only complaint was there was no pool for my child to swim in!Genuine Hotels.com guest review
Warm, welcoming, friendly and extremely helpful staff. Great location. We mentioned that we were in town for jazz festival and our anniversary. When we returned to our room Amanda (concierge) had a bottle of champagne and a thank you note waiting for us! The whole staff was awesome! We will definitely be back.Genuine Hotels.com guest review
"ask for a window."
Maker sure you request a window room. We were in an inside room and it was like staying in a cave.Genuine Hotels.com guest review
Had a great time and service was the best.Genuine Hotels.com guest review
"Great stay in a great city."
First time staying here, staff was very friendly and helpful. Nice clean room and great location to the surrounding entertainment going on during French Quarter fest.Genuine Hotels.com guest review
"too cute hotel"
Stay was great. Never stayed ar a boutique hotel b4. It was cozy & charmingGenuine Hotels.com guest review
"Nice and quiet. Staff was very freindly."
Will go back. Great hotel for the price. Bed was suppose to be a queen but seemed a bit small. A mini queen? No refridge. Clean and quiet. Room is a bit compact, small.Genuine Expedia guest review
"Close to French Quarter."
Excellent experience. The Staff was professional and very helpful.Genuine Expedia guest review
Royal St. Charles was recommended due to its near-perfect location and close proximity to the trolley transportation. I found that its location had the added benefit, technically being on the edge of the business district, of being very peaceful at night once the surrounding offices closed at 5 or 6 in the evening; that would not have been the case […] for an establishment in the French Quarter. The hotel was a reasonable walk to the French Quarter. There were a few casual diner-type places to eat nearby, two were lunch diners with very limited hours and one was a 24 hr. diner one street over on Carondelet. Having PJ's coffee in the lobby was a real plus and there was a Starbucks down at the corner. Our room was clean and more than comfortable. There was no view other than the office bldg. across the street. The front desk personnel would always welcome us back after a day of excursions, especially Jaleesa, who was exceptional. We chatted with her while checking in and she was so helpful with any questions we had. I would stay here again in a heartbeat, and plan to. Read moreGenuine Expedia guest review
"Great place to stay."
Hotel and staff were great. Location was perfect. Close enough to everything but far enough from all the noise. Room a little small and tight but would stay here again.Genuine Hotels.com guest review
"Great place to stay"
The Hotel was excellent, the workout room was very functional and everything worked. It was close to local eateries and walking distance to the French Quarters. Excellent.Genuine Hotels.com guest review
"close to everything"
stayed there for 5 days, hotel is close to everything, clean and very friendly employesGenuine Expedia guest review
Had a wonderful stay. Staff was gracious and the location was perfect:). Perfect weekend! Will be staying here every future visit:).Genuine Hotels.com guest review
Very nice hotel but rooms to small...Genuine Hotels.com guest review
"NICE HOTEL CLOSER TO BURBON"
Only thing was the tv kept cutting off and on . It didn't stay on... !!! Everything else was greatGenuine Expedia guest review
No issues with the room besides it being to cold! But was in a great location close to everything but but not in the middle of everythingGenuine Hotels.com guest review
Very nice hotel. Walking distance to shopping and food. The only thing we didn't like was that there was no window in the room.Genuine Hotels.com guest review
Great location and hotel had everything you needed. It's a bit old but it's a good choice. Bathroom and shower are small. Bed is comfy and it is quiet. I plan to stay again next time.Genuine Hotels.com guest review
This hotel was great! The receptionist was really nice. Location of the hotel is perfect. Located very close to the French quarter, so you don't have to walk very far. I would stay here again.Genuine Hotels.com guest review
"A few concerns"
First off, this hotel charge one of those "Value-Added fees". An extra $10 per night on top of whatever you already paid. I realize that several hotels charge a similar fee nowadays, but not everybody does, and I appreciate the hotels that don't. It's so frustrating to arrive at a reservation you've already booked, and are greeted with a $20 fee you […] weren't expecting. Second, we had booked a room with a queen bed. The bed in our room was definitely a queen. I decided not to raise a fuss about this because they did bring us a fridge, free of charge. Finally, our room had no natural light, just one false window that didn't open up to anything. On the positive side, the staff was very friendly and the deli in the lobby served excellent croissant sandwiches. The location was pretty much ideal: Just outside the French Quarter on Canal Street. Read moreGenuine Hotels.com guest review
Absolutely more than we expected! The staff was very friendly and PJ's coffee was convienent. The location was short walking distance to the French Quarter and Bourbon Street! Very satisfied with our stay at Royal St. Charles!!Genuine Hotels.com guest review
"French Quarter Festival Fantastic"
Our stay at the hotel was wonderful and it's a perfect location if you're in the city for the French Quarter Festival (the largest free music/arts festival in the country) held in April of every year. The rooms are an average size, but comfortable. I wouldn't put more than two to a room though, to maintain the comfort. The rooms could also use a fridge, […] but we adjusted. In addition, the hotel staff was wonderful and their southern hospitality was abundant. The hotel is located on a well traveled street and even the Garden District trolley stops right in front, but it is a little dark at night (so be careful). However, the Starbucks halfway down the street that's open til 9p, helps to make up for that. I would definitely recommend The Royal St. Charles to other travelers. Read moreGenuine Hotels.com guest review
We only stayed one night we were impressed on how nice the staff was and the cleanliness of the hotel. I also enjoyed the location we walked to everything. One other thing I enjoyed was the water pressure in the shower it was hot and powerful!Genuine Hotels.com guest review
Had a wonderful experience. The staff was very friendly and it was very clean. Room was very nice and comfy. Your just on the outside of all the noise but just walking distance to everythingGenuine Expedia guest review
Good hotel and great location! My only complaints are fitness center (3 elliptical machines and a bike) and overpriced parking- even for employees! Streetcars stop at the door and a block from Canal Street... prime location.Genuine Hotels.com guest review
exceptional hotel stay just off the French Quarter of NOLO. Great Staff and very eclectic rooms added to the stay. Would recommend to anyone.Genuine Hotels.com guest review
"Little gem of a hotel!"
location was great! On royal/ st charles street facing away from heavy traffic, but only one block away from all the awesome life of New Orleans. A convenient store is on the same block in case you need quick items for your stay. The lobby is wide open with bright colors and the aroma of the coffee cafe. The staff was fantastic from valet to concierge. […] You pull your car right up to the door and they store the car for you down the road for about $30 a day, which is worth it...parking space is a PREMIUM in NOLA. The double queen bedroom was efficient and small, but very clean and had a nice bathroom. A little tight for two couples, but very clean. Besides...who wants to stay in a hotel all day when you are in NOLA?! I loved it and would stay again. Nothing pretentious, nothing to fancy, nothing too old. It's not 'vintage' or anything, but a great place to lay your head. Read moreGenuine Hotels.com guest review
Got an interior room with a tiny little glass block window. Room was cramped and bathroom was microscopic. To shut the door of the bathroom you had to do a dance around the door. Hotel surprised me with a $10/night mandatory charge for having phone service and a safe in my room. So basically rate is actually $10 more than advertised. And safe didn't […] even work. Staff was passable, but wasn't particularly helpful or enthusiastic. Rooms were clean. Read moreGenuine Hotels.com guest review
The location of the hotel was very convenient to the French Quarter and the St. Charles trolley. The hotel originally put us in an interior room without windows, and we needed to insist on talking to the manager to get our room changed. The room we ended up in was very nice.Genuine Hotels.com guest review
Location is wonderful for a nice little get away trip to the French Quarter. The rooms were small but modern and had all the comfortable ammenities.Genuine Expedia guest review
Walking distance to French QUARTER. Trolley stop right outside door. We were never able to find the so called self parking which was 3 blocks away from hotel and ended up in random parking garage. Front desk staff was okay but were short with us when we asked questions. Got the feeling that they expected us to know the area and were bothered by que […] stions. Read moreGenuine Expedia guest review
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