Short stay...Breakfast ok, not great. Room very nice, clean. Location very convenientGenuine Hotels.com guest review
"Place to stay"
Came to ATL to visit a loved one, picked this hotel since it was just 6 minutes away, I was pleasntly surprised on the Hotel and its staff. Clean, friendly and close to Ihop and Mcdonalds. This place rocked and Ill be staying again soonGenuine Hotels.com guest review
"Decent roadside accommodation"
South Atlanta Interstate roadside hotel. Front desk people were friendly and helpful. Minor inconveniences: Disappointed that balcony door didn't open because upper floor room was really stuffy from heat rising from other rooms. It would've been nice to have a few minutes of air exchange.We had to turn on the A/C for a while to make it comfortable. […] Shower curtain was too short to keep inside tub and keep water off floor. Otherwise, room was clean and comfortable. Good tv channel selection when traveling with a child. Wi-fi was fine. We'd stay again. Read moreGenuine Hotels.com guest review
"Good place to stay!"
Stayed here one night due to a late flight arrival. Very close to the airport. Clean & comfortable. The hotel offers a free shuttle so that was a plus for me. The staff was great. I was straving by the time I arrived and was thankful there is an IHOP next door. Good place to stay!Genuine Hotels.com guest review
"Atlanta Best Western a surprisingly nice stay"
I very rarely stay at Best Western hotels but have 130-140 stays each year. This hotel was surprising and I would rate it equal to the Courtyards and Hampton Inns that i frequently stay at. The shuttle from the airport was easy to negotiate and very quick to arrive. The front desk was prompt, courteous, and handled my needs easily. Room was quiet and […] blacked out well which was great for a hotel so close to the airport. Read moreGenuine Hotels.com guest review
"A good experience"
I was there with my brother and daughter for a meeting. We enjoyed our stay.Genuine Hotels.com guest review
"Renovation time visit"
The staff was great. Had a very pleasant shuttle driver who gave a minitour of the area as we went to the hotel, pointing out different landmarks such as the first Chikfila. The hotel was under renovation when I arrived. Half of the lobby had workers ripping off tile. Got my room key without a problem and went upstairs. As soon as I got off the elevator, […] there were mattresses, headboards, chairs, etc lined against the walls of the hallway. Although this did not affect my comfort, it was not a pleasant site. The room was decent. Clean enough but had three or four giant bugs of some sort walking around on the ceiling, I didnt care too much about getting the room changed for that. Read moreGenuine Hotels.com guest review
This is my third stay here and the service, cleanliness of the room and over all maintenance of the facility is very good. Two really great added bonuses are the park and ride service to the airport if you spend a night with them AND the morning shuttle service to the International Terminal which few airport hotels offer. Thanks for your great serv […] ice!! Read moreGenuine Hotels.com guest review
We enjoyed our stay. I recommend this hotel all.Genuine Hotels.com guest review
Parking is horrible, someone's underwear was in the dresser but the staff was very nice and the room was otherwise clean.Genuine Hotels.com guest review
The toilet wouldn't flush.Genuine Hotels.com guest review
"hotel personnel very helpful?"
Shuttle service to airport was super.Genuine Hotels.com guest review
"very good service"
I really liked my overall stay. I thank you for your serviceGenuine Hotels.com guest review
overall for a on night stay very. Hotel was easy to find.Genuine Hotels.com guest review
We were on the 9th floor. Thought we would not here the road noise. We couldn't sleep. People were slamming doors all night long. There were people having a fight in one of the rooms or talking very very loud. It was a very bad night!!Genuine Expedia guest review
stay was greatGenuine Hotels.com guest review
"Convenient and clean"
Satisfied with the stay an the staff. The facility is in the midst of some renovation, but was still very nice.Genuine Hotels.com guest review
The hotel was comfortable for the time we were there. Just a bed and a shower.Genuine Hotels.com guest review
"Nice hotel near airport..."
hot breakfast very good...check in and check out very quickly...room clean...all areas clean...Genuine Expedia guest review
"Great location for the ampitheatre!"
Great location if you are attending a concert at Aaron's Ampitheatre! The room was nicely furnished and the staff was friendly. The parking lot was a challenge and the glass elevator was a sauna, but it was all good. Bonus just down the street from the first Chik Fila 24 hour dinner. Will definitely stay again for concert convenience.Genuine Hotels.com guest review
"Nice Location, close to everything we were doing,"
the hotel was nice clean comfortable, and would have enjoyed our stay except the staff miss lead us upon arrival, after paying for our room through expedia, we were informed that there would be a $50.00 per room security fee. 3 rooms x $50.00= $150.00 We were told we could use a credit card but it would not be charged inless there was a problem, But […] our card was charged and we were told it would take 2-3 days before it would be put back in our account. This caused our account to be over drawn if we had been told the truth we could have made arrangments for the funds, THEY LIED Never will we stay there again Read moreGenuine Expedia guest review
"Atlanta Airport trip"
It was ok! Building is old but everything was pretty good.Genuine Hotels.com guest review
"Very nice hotel, excellent staff"
Not being familiar with the area, I did not know what to expect from this hotel and was very pleasantly surprised. The lobby was nicely decorated, and all areas of the hotel were very clean. Every staff member that I had contact with went out of their way to greet me, and all were pleasant and friendly. I would highly recommend this hotel!Genuine Expedia guest review
"If you need a room, it's a place to sleep."
The door to the balcony (which was permanantly altered to not open) leaked water into the room. Not a little water...the floor was soaked in all directions within 8 feet of the door. The hotels solution was to have maintenence bring a shop vac and vacuum up the water out of the carpet and padding. I asked for another room and they found one for me. […] The sealed door to the balcony leaked in that room as well...but we had to have a place to stay and did not have time to find another hotel. With both of the rooms that I seen having water issues, I have no doubt that there is a mold issue at this location as well. Both rooms also had issues with lighting. It might have just been blown bulbs in the first room, but the second one had a switch in the bathroom that had to be partially thrown in order for the light to work. Read moreGenuine Expedia guest review
Close by to the airport. Rooms were clean and staff was friendly. Nice if you just need to be close to the airport as there isn't much close by to do or restaurants to eat at.Genuine Expedia guest review
The hotel was very nice and the staff was courteous.Genuine Hotels.com guest review
"Just outside downtown Atlanta"
The location isn't that bad. It is very close to the airport and there is a train that goes by but that didn't bother us. It was smelly, the room was not clean (chairs dirty and stains on the walls) and the service was awful. The staff did not care about the guests and their comfort or happiness.Genuine Hotels.com guest review
"Do not dismiss this hotel based on the brand."
We were going to Atlanta for a concert and looking at hotels, we decided we would stay further from the amphitheater and save quite a bit of money on the room. This Best Western had great reviews here, so we gave it a shot. When we walked in, we were pleasantly surprised by the decor and condition. Expecting a "cheaper" experience given the budget brand. […] Staff was polite and helpful. Getting off the elevator, we were presented with a fresh appearance. Again, nice decor and very clean. Well lit and good instructions placards. Room was spacious and clean. By all means, don't pass up this hotel just based on its brand. It is near the airport, but we didn't hear any sounds from traffic on the 3rd flood. Wouldn't have guessed we were just across the way from the runway if we hadn't known beforehand. Read moreGenuine Expedia guest review
The hotel was great. When i wanted to work out in the gym area i couldnt because they were remodeling..Genuine Hotels.com guest review
"Nicer than expected"
The entry is very nice. Pool mediocre. Staff were very friendly and helpful. Amphitheater was a bit confusing to find; though that is due to the roads, not the hotel. Room was pretty nice. Bed and pillows were quite comfy, as well as modern. Water pressure was terrible! Breakfast was ok: (powdered) scrambled eggs, sausage patties, biscuits and gravy, […] waffles, mini muffins, bagels, yogurt, and cereal. No fruit, which is what I eat for breakfast, so I was disappointed. Check out was hassle free and a breeze. Parking is free, though be prepared to walk up hill to get to the hotel entrance. Other reviews had complaints of noise; I did not experience this what so ever. Over all a pleasant enough stay that I'd stay again. Read moreGenuine Hotels.com guest review
We called several days ahead to ensure that we could get an early check in. I was told no problem. When we arrived to check in, we were told to wait for the room to be cleaned it wouldn't be long. I made it clear we needed to be checked in and gone by 12:45 so we could make it to our event on time. It was almost 2 before we were able to get in the room. […] And I was still charged a $30 early check in fee. Other than that, everything was fine. Very clean rooms and nice breakfast the next morning. Read moreGenuine Hotels.com guest review
In spite of being right by the airport, the noise wasn't bad at all. Room was clean, breakfast was hot and fresh, and it was easy to get into and out of the hotel from the highway.Genuine Hotels.com guest review
Clean, excellent for the price. Staff was great! Breakfast was excellent! Went in kitchen area and it was really clean. Only complaint, still haven't received my deposit back yet.Genuine Hotels.com guest review
"A great location for airport convenience."
The hotel was convenient to rental car turn in to the Atlanta Airport. It also provides shuttle service on the half hour to the airport. The rooms are clean and comfortable. Food service and gas stations are nearby. A good value.Genuine Expedia guest review
Nice place on the inside. The outside looked a little rundown. Rooms were nice and clean. Staff was pleasant. Breakfast was surprisingly good.Genuine Expedia guest review
Very comfortable beds, and pretty close to ampitheater.Genuine Hotels.com guest review
Small hidden hotel, quite difficult to see from road. Very friendly staff. Hallways not very clean, bur room was much cleaner. It was ok.Genuine Expedia guest review
"If You Love Noise...You will Love this Place"
I-75 on one side, train tracks across the street and next to an main runway for Atlanta hartsfield. It was hard to hear yourself think with the racket. Not for those looking for a quiet night's stay. Oh and very few decent restaurants near by unless you like IHOP.Genuine Expedia guest review
"Better than expected"
My stay at this was actually quite better than expected. The room was very clean and set up was nice. I enjoyed the view of the airport.Genuine Hotels.com guest review
I loved it there... when i got there it was after 1 in the morning and i was tired and frustrated but from i arrived i was greeted with a warm welcoming smile that changed my mood.. Check in was quick and fast, the house keeping lady was so nice the room was nice clean and smell good.. I Would recomend anyone to stay there!!! See you guys again in […] November... Read moreGenuine Hotels.com guest review
Internet was painfully slow.... Did not really have any remarkable experience…Genuine Hotels.com guest review
We stayed for an overnight due to airline cancellation; the room was clean and the beds were very comfortable. Shuttle service to the airport is very efficient and the driver was very helpful. Only complain about this hotel is the breakfast could be improved; bagels were dried, sausage flavorless, and eggs processed from a package. Overall the overnight […] stay was very convenient to the airport and best, the beds were very comfortable for a tired family! Read moreGenuine Expedia guest review
"Good price but loud"
The hotel itself was nice and clean, but it was very loud. The walls are thin so you can hear everything, and surrounding noise is also loud. The staff was nice and friendly. The hotel was busy so there were not enough parking spaces, and the ones in the very back of the building were not well lit.Genuine Hotels.com guest review
"Over night stay for an early morning flight."
Nice rooms, veey clean, bed was very comfortable. Even though we were next to the airport the noise was not bad.Genuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you so much for your review. We appreciate you taking the time to tell us about your experience. We hope we get the chance to serve you again soon.
in a neighbourhood that's too boring for words, but a good hotel for night's sleep between flights or travelGenuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you for letting us know about your stay with us. I am glad that we were able to accommodate your traveling needs. I apologize for the immediate area not having much to offer as an attraction but we are minutes away from the downtown Atlanta area which has a lot to offer. We hope that we have the opportunity to serve you again soon so that you get the opportunity to visit them.
Me and my family stay for three night. the first night we good. But next night was not so good the lady didn't get to the room until late we come back and the room was not clean.so we said ok come back to tomorrow and clean the room but the was not clean and the bed was half maid. and we call for more pillow case down stair but know one can and bring […] them .And in my room the towel not got off the floor the hole time we where there. So me and my family was not happy with service at all. I will not stay here the next time I'm in Georgia . Read moreGenuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for taking the time to review our hotel and let us know about your experience with us.I want to personally apologize for the inconvenience you experience with our housekeeping service. By letting us know what you liked and didn't like about our hotel, gives us the opportunity to correct our mistakes for you and the next guests. Thank you again for letting us know about your stay and I hope we get the opportunity to make it up to you on your next trip to Georgia.
"The hotel shuttle is "first come first serve""
A key word of warning about this hotel is that the shuttle is first-come first-serve, and only holds 15 total. It comes every 30 minutes. At the airport we just happened to have come out of the baggage claim, and also happened to be walking by the seemingly random airport shuttle slots when the shuttle arrived and parked right by us. As a result we […] were first on, but others who had been waiting had to scramble for the shuttle, and some did not make it, meaning a further 30 minute wait. The shuttle and front desk folks told us to try and catch the shuttle one-before the one you actually wanted, in case the actual one was full. I would not stay here again. Read moreGenuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for taking the time to review our hotel. I would like to explain our shuttle service to you Our shuttle service does run on a schedule of every 30 minutes, leaving the hotel at the top of the hour and the bottom. In situations like the one you experienced, with it being late at night and we know we have guests waiting, the shuttle drivers would not wait the full 30 minutes to make their way back around the the pick up area, instead they would drop off the guests that could fit on the shuttle and immediately go back to get the guests that they know are waiting. We understand these types of situations and would not want anyone of our guests to be waiting around if we can prevent it. We always inform all of our guests that it is best to be downstairs a few minutes before the scheduled leave time of the shuttle they want to take because the shuttles do leave promptly and also to make sure that you are able to get on the shuttle.Our shuttle size and operations are standard to just about anyone else in the area. Thank you again for letting us know about your experience. We are open to all guest suggestions as we always want to aim to please our guests and make every experience pleasurable. We hope we get the opportunity to serve you again in the future.
GOODGenuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for your review.
In general is convenient. Hotel Service is extremely poor. I did my check in at midnight and waited around 30 minutes...long line only one person attending in front deskGenuine Hotels.com guest review
"Not up to standard"
Good service at front desk and room was quiet. The overall cleanliness not very good. Most notable was the dirty carpet, which makes this place not worth the cost. We will not stay at this location again.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )