This hotel was clean and provided us with enough room to move. The only downside to our stay was the breakfast, fortunately there was an IHOP, which was in walking (from the front door) distance. Oh and that our room was on the 2nd floor and our view was the IHop. So much for opening the curtains or the window for that matter.Genuine Hotels.com guest review
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"on top of the world"
10 floor was everything was fineGenuine Hotels.com guest review
"Good for short stay"
We justed needed something for 8 hrs because we missed out flt. It was perfect for what we needed. No complaints. Van driver was soooo nice!!!Genuine Hotels.com guest review
"Happy with value & proximity to airport"
Close to airport & decent price were the winning factors. Rooms were acceptable, hotel needs some updates. Neighborhood seems ok to slightly sketchy later at night. As you would expect for an airport hotel.Genuine Hotels.com guest review
"Good hotels but too much noise from airplane"
Very convenience access to airport, room is clean. They provide those small square pillows I found those pillow very uncomfortable. The hotel is located in the same direction of airport run way, so that if you are a light sleeper then it is impossible to sleep before 11pm and after 5am. You would hear very loud noise every 3-5 mins. There is nothing […] wrong with the hotel, but I would not pick this location again. Read moreGenuine Hotels.com guest review
It was nice ! I'd definitely book again !Genuine Hotels.com guest review
"Just don't look too close"
Staff was pleasant and helpful, Very warm welcome. Room is very utilitarian. Do not look to close in the corners or around the edges. Needs to be remodeled badly. You will experience airport noise (planes taking on and off al night). I didn't want the fan blowing all night but released it buffered the noise of the jets over head.Genuine Hotels.com guest review
This hotel was great. The morning breakfast was fantastic. The room was clean and smelled clean. The only negative I would say was the soundproofing of the rooms. Those planes are loud! I personally don't mind the noise as I live near an airport so I am used to it. But, if you aren't it might bother you.Genuine Hotels.com guest review
"GOOD HOTEL WITH AIRPORT CONNECTIONS"
SHEENA WAS GREAT HOSTESS...GOOD PRICE FOR THE CONVENIENCEGenuine Expedia guest review
"Good Quality...Nice Stay"
My overall stay was great, the room was clean, the bed was comfortable. I loved the shower and shower head. I would recommend to my family and friends.Genuine Hotels.com guest review
"The hotel is in a poor part of Atlanta"
I don't like the fact that I arrived in Atlanta at 12 noon. Being pregnant I had to drive to add to that I was very sleepy and tired and I was told I couldn't check in until 3pm that was a huge inconvience the clerk kish was amazing though. The hotel looks like it had been remodel but by poorly trained contractors the hotel room was near but water stains […] in the wall and the balcony was not steady not clean... It was a lot of drug users in the area. Poor people walking around begging just something I wasn't use too when leaving my hometown to go to another state my 50 bucks still haven't been refunded to me and in visit there weeks ago... I would never go back to hapeville Atlanta EVER AGAIN... Read moreGenuine Expedia guest review
"Nice hotel conveniently located"
I liked the convenience of being near I-75, which made travel easier. There were plenty of nearby dining options, including Chic-Fil-A, which I particularly enjoyed. The room was comfortable and spacious and the daily breakfast was great. I was quite disappointed that my room was not cleaned on the next day after my first night's stay. I did complain, […] but staff had more of an oh well housekeeping is gone for the day attitude. I was eventually offered a new room, but that would've been a huge hassle with being disabled. I just requested clean towels and decided to stay in my room. Also, when we requested a complimentary toothbrush I was told by the gentleman at the front desk to come get it myself. I did not mind, however the tone was quite rude. The morning staff seemed to be more pleasant than the evening staff. All in all I would consider staying here again. The price was right & so was the location. Thank you Read moreGenuine Expedia guest review
This hotel is conveniently located next to the interstate...has an IHOP out front of it...and was reasonable! I enjoyed my stay now if you are a light sleeper I wouldn't reccomend due to the airport being in the arear and the planes leaving all times of the day and night but I found it to be relaxing!!!Genuine Hotels.com guest review
"comfortable hotel stay"
the bed was firm. i slept incredibly well. the room was very tidy. the perks were minimum. they have a smart tv but limit the customers ability to use it to its full capacity.Genuine Expedia guest review
Even though this hotel isn't top notch, it is decent if you plan on flying out of town. The airport is close and so are the parking garages. Really helpful for those people using parking garages.Genuine Expedia guest review
My family and I got there around 12am after all day of flying, we we're put in room 202 which was right about the shuttle bus idling area which would draft through our sliding door ( even though it was closed an locked ) the bath tub faucet leaked, an then to top off our stay my wife and 10 month old son were awakened by construction that was happening […] in the rooms on both sides of ours. When I talked to the manager, she informed me that they couldn't do anything for me because I purchased the room through you guys and not them. I'm hoping that I walk away from this experience with I better feeling than I have as of right now. Arlo Wand Read moreGenuine Expedia guest review
I really enjoy my stay. The room is very clean and is noise free as i want itGenuine Hotels.com guest review
"was very please"
I enjoy the stayGenuine Hotels.com guest review
"night out with my love"
It was goodGenuine Hotels.com guest review
The hotel overall was nice. The staff on the other hand was not professional whatsoever especially the lady name Kish. Her attitude was off point, but I did enjoy the room and everything else that came with he hotel .Genuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you for taking the time to review our hotel. I would like to personally apologize for the inconvenience you experienced with the staff as excellent customer service is something we strive achieve. Letting us know about your experience, good and bad, allows us to correct our mistakes and improve. I hope that you would give us another chance by choosing to stay with us again in the future. Thank you again for your review. We really appreciate it.
"Very adequate hotel close to places of business"
I'd book again. Room was great, staff were most personable and location was near to all the businesses I needed to contact.Genuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you so much for your review. We are glad we were able to accommodate your needs and we were in a good location that allowed you to get to your destinations with ease. We hope to see you again on your next trip to the Atlanta area. Thank you again.
Overall,this hotel was excellent.The staff was professional and courteous.My room was great,it had a flat screen tv and a king bed that was very comfortable.The balcony view was great too .Genuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for reviewing our hotel. I am glad to hear that you enjoyed your stay with us. We hope that you would choose us again on your next visit to the Atlanta area.
"Nice hotel close to the airport with free shuttles"
Would stay here again if stranded in Atlanta againGenuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you for choosing our hotel. We are glad you enjoyed your stay under the circumstances. We hope we get the chance to service you again if you are ever in the Atlanta area. Thank you again.
I waited approximately forty minutes at the airport for the shuttle to arrive. The check in process was then slow even though I was first in line. I was also given a key to an occupied room which therefore meant I needed to return to the front desk for a different key. After traveling for about thirty hours I wanted to check in as quickly as possible […] and relax. Read moreGenuine Expedia guest review
Very nice hotelGenuine Hotels.com guest review
"A bit noisy"
very close to airport and shuttle was prompt. Until about 1 am...pretty noisey with airport noise. Price to pay for proximity. Vending machines on 2 of 3 floors did not work. Very little change at front desk.Genuine Hotels.com guest review
"Nice Place to Stop over at"
We had an overnight layover in Atlanta. Best Western was very comfortable and had a very easy check-in. We were not able to use the continental breakfast in the morning because we had an early flight back home. However, we found everything to be comfortable and accommodating.Genuine Hotels.com guest review
Great room, ande great complimentary breakfast... Too far out from everything, but since I was only there for the night .... it worked just great. AM Front desk clerk not too friendlyGenuine Hotels.com guest review
very close to airport, next to 24 hr restaurantGenuine Hotels.com guest review
"Nice hotel stay"
Hotel staff simply wonderful! The hotel room was nice and newly renovated, but some parts of it/amenties (s/a coffeemaker) looked old. Overall, pleasant stay, excellent deal for the price!Genuine Expedia guest review
"Ok Transit Hotel"
Ok. Clean. Ok value for money.Genuine Hotels.com guest review
"Very good airport hotel"
A bit off the Interstate, and about 10 minutes from the airport. We were greater warmly at checking which went quickly and were reminded to ask for anything we might need. We got the feeling they meant it. Our room was very comfortable with a good bed, a nice easy chair and an actual desk where one could get work done. The wifi signal was strong and […] fast. There is a lot of jet noise as the hotel sits near the flight path but it almost disappeared after we closed the curtains. Breakfast in the morning was a step up for the usual waffles with eggs, bacon, sausage, and several different kinds of breads. Cereal and fruit were also available. We would have no probes recommending this hotel and will plan to stay here before our outbound flight. Read moreGenuine Hotels.com guest review
"Remodeling in progress but pleasant stay"
Last minute find and lobby and entrance a construction area. Our room was clean, comfortable, quiet and a good stay. Breakfast buffet was extra charge but we were not interested in a large breakfast.Genuine Hotels.com guest review
"Great hotel close to the airport"
This hotel was very nice, clean, convenient and the complimentary breakfast was great! We would stay here again.Genuine Expedia guest review
"Lots of air traffic"
The ambiance of the hotel is beautiful and great location if you need to get to the airport in the am but there is a TON of air traffic in and out of Atlanta and it seemed liked the hotel was at the end of the runway. Bring your headphones if you want a restful sleep.Genuine Hotels.com guest review
Cool looking hotel inside. Tasty free breakfast, plus ihop & McDonald's right next doorGenuine Expedia guest review
The hotel had one elevator broken, poor room lighting and looked quite worn. The staff were polite and the area of the hotel certainly not the nicest!Genuine Expedia guest review
"Over-night Business Traveler"
Easy access for my work on the south-side of Atlanta. I was very impressed with the condition of this hotel. I was also surprised by the desk in the room. Usually this is some small basic wood table, or some decorative piece to call a desk, but here they have a nice, workable area with room to work & multiple plugs. I definitely recommend for travelers […] who need a space to work in while traveling. The complimentary breakfast is a little better than the usual continental breakfast. If that doesn't satisfy you there is a McDonalds adjacent to the property for a quick breakfast & an IHOP on the property. This is especially useful to me since I'm usually out-the-door well before 6am. This is a hidden gem of a hotel. Read moreGenuine Hotels.com guest review
"I never bother to rate hotels but..."
i've done extensive travelling, staying at a wide range of accommodations and must take the time to report that this has been one of the cleanest places i've stayed in sometime. the staff were courteous and helpful; and the amenities were more than adequate. recent redecorating of the hotel made it seem brand new. i've never tipped a housekeeper ever...until […] i stayed here. our room was so immaculate that i took the time (and expense) to show how much it was appreciated. The location is extremely convenient with 2 affordable restaurant chains next door as well as a gas station. for our visit, which was constructed solely around attending an event at Lakewood Amphitheater, we were very pleased that within ten minutes of departing the venue we were rolling our suitcases through the front door of the hotel. Yes, it is next to the airport and the planes are extremely loud until midnight. But you can expect to get a good nights sleep between then and 6am. Happy Travels! Read moreGenuine Hotels.com guest review
"Nice hotel; great staff; okay ammenities"
The hotel was great for the most part. It had great beds and balconies for almost all rooms. It however was a little dated and things like doors and paint may need to be updated. However the beds were great the rooms were very large, though the bathrooms were a little on the smaller end. The elevators were very quick and there were plenty. The breakfast […] was decent, but it is right next to a McDonalds and a IHOP within 50 feet and that makes things really easy. It is near the airport, but the noise really did not bother me, it was pretty quiet. The pool looked great. The business center had much to be desired...3 old computers with only 2 mice. I had to switch them out to use the computer because one of them was broken. And both of the printers were low on toner. The staff was amazing. The ladies were so sweet and helpful and met all my needs in a timely and great way. I can say I was exceptionally pleased with my service I went to go to Turner Field. The cabs were very expensive. 50 Dollars round trip!!!! Decided on the second day to park at the amphitheater and park for 5 dollars and take the free shuttle in. GREAT IDEA!!!! Cheap and easy Read moreGenuine Expedia guest review
Nice Rooms, Personel Very Friendly and Helpfull, I will stay there again in the future!Genuine Hotels.com guest review
We were very comfortable. Everyone was very polite and kind. The shuttle driver was especially nice. The breakfast is great.Genuine Hotels.com guest review
"convenient, close to airport, restaurants, parking"
We were very pleased with our stays. We stayed there before and after an overseas trip. Everyone was polite and helpful and the shuttle drivers were especially kind and helpful. A smiling face is a welcome sight after 15 hours of air travel and jet lag. We will be back on our next trip out of Atlanta airport.Genuine Hotels.com guest review
It was very quiet and the staff was very nice.Genuine Hotels.com guest review
"A little difficult to drive to."
This hotel is OK but can be a little confusing to drive to. Hotel staff at the front desk was pleasant and efficient getting me checked in. I requested and was provided a room on the northside of the building to avoid as much of the airport noise as possible. The room was pretty quiet - except for the hotel employee speaking loudly on a walkie-talkie […] in the hallway outside my room at 4:30am. Read moreGenuine Expedia guest review
"Good value for the price"
Hotel was clean and staff very friendly and helpful. Breakfast could use some improvement but still ok.Genuine Hotels.com guest review
The hotel smelled. Front desk initially ignored me when I went to check in. The air conditioner did not cool well and the fan in the bathroom did not work.Genuine Expedia guest review
"Beds are hard"
The beds were hard as a rock. Vending machines on 2nd 5th and 9th floors inoperable.Genuine Expedia guest review
Poor, no one was at the desk for 40 minutes.Could not check in Exit hotelGenuine Hotels.com guest review
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