It was alright hotelGenuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for taking the time to review and rate our hotel.
"Great service, Bad breakfast"
Clean rooms, Great service, Low quality breakfast, Inconvenient location for visiting Atlanta, Finding your way into the airport is confusing even though the location is closeGenuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for the great rating and review. I am glad to see that our staff was able to provide an enjoyable experience for you by providing great service. Getting to the airport can be a little confusing even for us who live in the area but I am glad that you were able to make it there. We hope that we get to see you back again in the future.
"visit to Atlanta, GA"
Even though it was close to airport and freeway, the noise was hardly noticeable. We stayed on 6th floor. The railing on the short balcony was majorly damaged. Good thing the sliding door was locked.Genuine Hotels.com guest review
Response by Best Western Plus Atlanta Airport East Thank you for your review of our hotel. I am glad to see that you were able to enjoy your stay with us. Also, thank you for letting us know about the railing on the balcony in your room. Our maintenance department has looked into the issue and fixed it. We hope that we get the chance to service you again in the future. Thank you.
Loved the stay. Would stay again if I'm in Atlanta again.Genuine Expedia guest review
There was some construction and renovation going on during our stay but overall a great stay.Genuine Expedia guest review
I was in town for a Braves game. The room was not ready at check in time, but the desk clerk assured us that it would be ready after the game. When we returned, the new clerk had a little trouble finding my reservation. After some clarification, we got to the room. It was large and clean. The ac could have been cooler, but overall a nice clean room. […] The free breakfast was decent, but the grits were instant. And no true southerner will eat instant grits. All in all a good friendly hotel. Worth the price paid. Read moreGenuine Expedia guest review
This was our second time staying here and it has improved a lot (last time, we found a crack pipe in the cushion of a chair and presented it to a staff who could care less). We got to the hotel around 2:45 (check-in is at 3:00) and had to wait until right at 4:00 to check in. There was a lot of construction which was not really a hassle at all. The […] hotel has had a makeover and was comfortable for the most part. Breakfast was good, elevators were slow. Overall, we would stay again if for no other reason than location. Read moreGenuine Hotels.com guest review
"Found a bed bug"
The hotel is very near the airport, so it is not the nicest neighborhood. However, my main complaint is that there was a live, adult bedbug on my pillow in the middle of the night. Now we are washing everything we had in that room as a precaution. The front desk was apologetic but did not offer us anything. Pay a little more and stay somewhere else […] . Read moreGenuine Expedia guest review
"Close to both to airport and local work sites"
Shuttle ran to airport in minimal time. Helpful staff for finding locations for local food and tasks.Genuine Expedia guest review
"Great airport location"
This was a perfect stay if you need to be close to the airport. It took us 8 minutes to get into the international terminal! The only negative was the noise from construction across the street, trains and planes. We expected the plane and train noise but at 4:30am - not the construction vehicles making all kind of noise.Genuine Hotels.com guest review
"Great hotel at great price."
Very pleasant. Enjoyed all aspects of my stay. Staff was very friendly and helpful. Late checkin was allowed.Genuine Expedia guest review
"Nice place, a little loud"
I liked how the room was set up, the bed was extremely comfortable. It was loud, I could hear everyone in the hallway. We didn't have a room poolside so we got a view of the IHOP roof. It has potential but not worth the money. I'll save money and stay at microtel next time.Genuine Hotels.com guest review
"Short and sweet"
hotel is coveniently located next to restaurants however tends to be alot of riff raff in that area otherwise a nice hotel in a very questionable area.Genuine Expedia guest review
"Fair to expected more smelled and looked aged"
Will not returnGenuine Hotels.com guest review
Only spent 1 night but everything was just fine. Check-in experience was perfect, airport shuttle the next morning was prompt and the driver was friendly and nice. Breakfast was good - the little cheese omelets and the sausage patties were tasty. The room was clean and very roomy and comfortable. The sliding door to the balcony was a bit hard to slide, […] but that was the only less than perfect thing. Read moreGenuine Expedia guest review
Very nice place to stay when in the Atlanta area. Very nice facility for a reasonable price. Staff is always friendly and courteous.Genuine Expedia guest review
"Very close to the International Terminal"
This is a comfortable and clean hotel just minutes from the new International Terminal. It is updated in a very 1970's vibe.Genuine Expedia guest review
Hotel was right across from ATLANTA-HARTSFIELD airport.My wife and I are avid airplane lovers so we were in heaven. Front Desk associate Earl went out of his way to fill our request. Got a room high up in HOTEL so we were able to sit in room and view all the airport had to offer. Would stay here again in a heartbeat!Genuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you so much for your great review. I am glad that you were able to enjoy your stay with us and that Earl was able to go above and beyond to accommodate you and your wife. I hope that you would return to visit our property again soon.
"Poor rehab job"
The owners put little effort into the details of rehabbing the property. "Sanitized tap" on the toilet is just tacky and cheap!!!Genuine Expedia guest review
"Clean and comfortable rooms"
Neighborhood was not the greatest. Lobby was under construction and was not very pleasing. Room was very clean and comfortable though. No bed bugs. 24 hour IHOP next door was convenient.Genuine Expedia guest review
Gal at front desk could not find my reservation. Could not find it in their system. Asked if I was sure this was the correct hotel. Turns out - the reservation was on the desk - she just did not know anything about it.Genuine Hotels.com guest review
Stayed here Sevaral times always goodGenuine Hotels.com guest review
"Stay away if u are a light sleeper"
Checked in early after a red eye. Was told rather curtly that there would be a $50.00 hold on my credit card in case there is any damage. Very noisy at night. Was given a room right next to the stairs. People running up and down the stairs at 1:00am both nights. When I checked out notified the front desk about this. Was told I should have reported […] it at night. No apology nothing. Was there for 2 nights. Terrible train sounds from nearby rail road early morning. Stay away especially if you are a light sleeper. Read moreGenuine Expedia guest review
"Nice clean convenient to airport"
Bed was too firm. Pillows were too small and uncomfortableGenuine Expedia guest review
"Location worked out for our travel destinations"
Pretty good!Genuine Hotels.com guest review
The hotel is great - the planes are loud at night as is the plumbing!Genuine Hotels.com guest review
Wonderful facility - definitely staying anytime I am in the Atlanta area!Genuine Expedia guest review
Outside of the hotel and location does not look appealing but the inside is nice and clean.Genuine Expedia guest review
This hotel was clean and provided us with enough room to move. The only downside to our stay was the breakfast, fortunately there was an IHOP, which was in walking (from the front door) distance. Oh and that our room was on the 2nd floor and our view was the IHop. So much for opening the curtains or the window for that matter.Genuine Hotels.com guest review
.......................................................................Genuine Expedia guest review
"on top of the world"
10 floor was everything was fineGenuine Hotels.com guest review
"Good for short stay"
We justed needed something for 8 hrs because we missed out flt. It was perfect for what we needed. No complaints. Van driver was soooo nice!!!Genuine Hotels.com guest review
"Happy with value & proximity to airport"
Close to airport & decent price were the winning factors. Rooms were acceptable, hotel needs some updates. Neighborhood seems ok to slightly sketchy later at night. As you would expect for an airport hotel.Genuine Hotels.com guest review
"Good hotels but too much noise from airplane"
Very convenience access to airport, room is clean. They provide those small square pillows I found those pillow very uncomfortable. The hotel is located in the same direction of airport run way, so that if you are a light sleeper then it is impossible to sleep before 11pm and after 5am. You would hear very loud noise every 3-5 mins. There is nothing […] wrong with the hotel, but I would not pick this location again. Read moreGenuine Hotels.com guest review
It was nice ! I'd definitely book again !Genuine Hotels.com guest review
"Just don't look too close"
Staff was pleasant and helpful, Very warm welcome. Room is very utilitarian. Do not look to close in the corners or around the edges. Needs to be remodeled badly. You will experience airport noise (planes taking on and off al night). I didn't want the fan blowing all night but released it buffered the noise of the jets over head.Genuine Hotels.com guest review
This hotel was great. The morning breakfast was fantastic. The room was clean and smelled clean. The only negative I would say was the soundproofing of the rooms. Those planes are loud! I personally don't mind the noise as I live near an airport so I am used to it. But, if you aren't it might bother you.Genuine Hotels.com guest review
"GOOD HOTEL WITH AIRPORT CONNECTIONS"
SHEENA WAS GREAT HOSTESS...GOOD PRICE FOR THE CONVENIENCEGenuine Expedia guest review
"Good Quality...Nice Stay"
My overall stay was great, the room was clean, the bed was comfortable. I loved the shower and shower head. I would recommend to my family and friends.Genuine Hotels.com guest review
"The hotel is in a poor part of Atlanta"
I don't like the fact that I arrived in Atlanta at 12 noon. Being pregnant I had to drive to add to that I was very sleepy and tired and I was told I couldn't check in until 3pm that was a huge inconvience the clerk kish was amazing though. The hotel looks like it had been remodel but by poorly trained contractors the hotel room was near but water stains […] in the wall and the balcony was not steady not clean... It was a lot of drug users in the area. Poor people walking around begging just something I wasn't use too when leaving my hometown to go to another state my 50 bucks still haven't been refunded to me and in visit there weeks ago... I would never go back to hapeville Atlanta EVER AGAIN... Read moreGenuine Expedia guest review
"Nice hotel conveniently located"
I liked the convenience of being near I-75, which made travel easier. There were plenty of nearby dining options, including Chic-Fil-A, which I particularly enjoyed. The room was comfortable and spacious and the daily breakfast was great. I was quite disappointed that my room was not cleaned on the next day after my first night's stay. I did complain, […] but staff had more of an oh well housekeeping is gone for the day attitude. I was eventually offered a new room, but that would've been a huge hassle with being disabled. I just requested clean towels and decided to stay in my room. Also, when we requested a complimentary toothbrush I was told by the gentleman at the front desk to come get it myself. I did not mind, however the tone was quite rude. The morning staff seemed to be more pleasant than the evening staff. All in all I would consider staying here again. The price was right & so was the location. Thank you Read moreGenuine Expedia guest review
This hotel is conveniently located next to the interstate...has an IHOP out front of it...and was reasonable! I enjoyed my stay now if you are a light sleeper I wouldn't reccomend due to the airport being in the arear and the planes leaving all times of the day and night but I found it to be relaxing!!!Genuine Hotels.com guest review
"comfortable hotel stay"
the bed was firm. i slept incredibly well. the room was very tidy. the perks were minimum. they have a smart tv but limit the customers ability to use it to its full capacity.Genuine Expedia guest review
Even though this hotel isn't top notch, it is decent if you plan on flying out of town. The airport is close and so are the parking garages. Really helpful for those people using parking garages.Genuine Expedia guest review
My family and I got there around 12am after all day of flying, we we're put in room 202 which was right about the shuttle bus idling area which would draft through our sliding door ( even though it was closed an locked ) the bath tub faucet leaked, an then to top off our stay my wife and 10 month old son were awakened by construction that was happening […] in the rooms on both sides of ours. When I talked to the manager, she informed me that they couldn't do anything for me because I purchased the room through you guys and not them. I'm hoping that I walk away from this experience with I better feeling than I have as of right now. Arlo Wand Read moreGenuine Expedia guest review
I really enjoy my stay. The room is very clean and is noise free as i want itGenuine Hotels.com guest review
"was very please"
I enjoy the stayGenuine Hotels.com guest review
"night out with my love"
It was goodGenuine Hotels.com guest review
The hotel overall was nice. The staff on the other hand was not professional whatsoever especially the lady name Kish. Her attitude was off point, but I did enjoy the room and everything else that came with he hotel .Genuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you for taking the time to review our hotel. I would like to personally apologize for the inconvenience you experienced with the staff as excellent customer service is something we strive achieve. Letting us know about your experience, good and bad, allows us to correct our mistakes and improve. I hope that you would give us another chance by choosing to stay with us again in the future. Thank you again for your review. We really appreciate it.
"Very adequate hotel close to places of business"
I'd book again. Room was great, staff were most personable and location was near to all the businesses I needed to contact.Genuine Expedia guest review
Response by Best Western Plus Atlanta Airport East Thank you so much for your review. We are glad we were able to accommodate your needs and we were in a good location that allowed you to get to your destinations with ease. We hope to see you again on your next trip to the Atlanta area. Thank you again.
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