"Resort fee not cool"
I did not like the $10/day resort fee. There is noise coming from the rooms that face the pool (radio and announcements). Their rates are really high for holidays and special events.Genuine Hotels.com guest review
"Don't stay there because of the rooms."
I work in a different state but am here at least twice a month. My TV stopped working so they replaced it but it didn't get all the chanells I had before, mainly Fox News. The manager just blew me off as "to bad for me" I do alot of work out of my room and watch Fox News all the time. Thats the second time I stayed there and the last. When a manager […] treats you that way then thats how the business treats you. I say 1 star, on a good day. Read moreGenuine Hotels.com guest review
When we got to the hotel the computers were down, so we were told that we couldn't check in until they were fixed. They kindly suggested we spend tine in their casino except we had a 5yr child with us. So they then suggested we go rest in their cafe. However they wouldn't let us sit in the cafe unless we purchase food. Well we had dinner reservations […] in the next hour and didn't want to spoil or dinner. The staff was unapologetic and rude despite the fact that they were causing us a huge problem. Read moreGenuine Hotels.com guest review
"One nite stay"
No bell service, no valet service mediocre at best.Genuine Hotels.com guest review
Rooms very nice.an clean.the only problem walls a door not insulated you can everything.if you know what I mean luck I had no kids with me.Genuine Hotels.com guest review
Very comfortable beds easy access to the strip and downtown. Bathrooms could use some updating but overall very happy. Booked it again for the next visit when we left. Also the cafe and buffet we wonderful and very reasonably pricedGenuine Hotels.com guest review
The hotel advertises free WIFI, but their signals are very weak and was not able to access at all the who time we were there. The rooms are a flashback from the 70's, TV was surprisingly a flat screen (about the only thing up to date), the shower flow was minimal as best, the shower curtains smelled like urine, the casino was less than glamorous.Genuine Hotels.com guest review
"Bad front desk service"
When I came to check in the computer were down can't check in about hours later, my kids were sitting in the car tire from a long drive and then no kind discount on that I'm not going there ever again!!Genuine Hotels.com guest review
"Find somewhere else"
Hotel service sucked!!! Room was dirty! AC didn't work.Genuine Hotels.com guest review
Hotel was clean but the hallways wreaked of a strong mildew-like odor. Cleanliness of the rooms was excellent. Comfort of the beds was excellent. Quality of service was decent from front desk staff and security personnel. Quality of service from housekeeping and wait staff at Cafe was excellent. Hotel amenities were decent. Hotel location isn't in the […] best neighborhood but it is less than a 10 min drive/cab ride from the Las Vegas Strip and McCarran Airport with light traffic. Overall our stay was pleasant. Read moreGenuine Hotels.com guest review
"Feb 13 to 16"
Afternoon check-in staff was great, computer system was down though. Early morning staff was not as pleasant... We had to interact with the early morning crew to get coffee coupons since there is no coffee pot in the room. They could have been a little more friendly...Genuine Hotels.com guest review
"Bad Hotel Experience"
The hotel, elevator and rooms smelled like cig. As for the "Cafe" poorest service ever at a Casino or at any hotel. When we visited the Cafe, the lady seated us and says your waitress will be here shortly, the next thing a guys pops up, didn't introduce himself, or anything. He came up and asked, are you guys ready to order? He took our order and that […] was it, needed water refill for the kids, we have to wave down a waitress, needed catup had to waive down a different waitress, it was like this the whole night. I asked for my check and the lady went to the back came back roam around the floor to do whatever she had to do, but never came back to let us know what was going on. I finally went to the front desk, and the pregnant lady and another young lady there were very helpful and courtesou, FINALLY!!! I complaint to the manager Jaime and he went above and beyond to make things right. Thank you to these 3 employees. Checking out on Sunday I had called downstairs to the front desk, very rude unprofessional lady answered the phone. I had asked her a question and she seemed irriated and rude trying to hang up on me. I asked her kindly why is she being rude when I'm just merely asking on when my deposit will go back into my card, still rude response. Called for iron and ironing board on Saturday, 20 minutes later nothing, I go looking for room service of which it was 3 doors down from me and she was in there with the ironing board and iron the whole time. Read moreGenuine Hotels.com guest review
"Not bad, but you get what you pay for..."
I knew of the hotel already as I used to live in the area so I knew what to expect. It was really cheap so I decided to give staying there a try. While it is begging for a refurbishment down to the studs they've tried to do a nice job with what they have. The rooms are large and clean. A little tired, but the bed was nice. Some of the amenities were […] a little worn out. The front desk staff was very nice even if the service was a little slow, and it took a couple calls for me to get my (broken) iron and ironing board. Still for the price I cant complain. Read moreGenuine Hotels.com guest review
"replace shower heads"
Room beds were comfortable. Shower heads needs replacing.Genuine Hotels.com guest review
I was in Vegas for three days on business. 2/4/15 - 2/7/15 I have been in Vegas several times and usually stay on the strip. I decided to take a chance and go low budget this time. I was VERY impressed with the clean conditions, good service, and location (walking distance to Hard Rock). Good neighborhood... I jogged two days all around the area. The […] casino is small. If you want the bigger casino, you can walk to the strip There are no frills, just a quaint hotel & casino at a VERY reasonable rate. Read moreGenuine Hotels.com guest review
It was really good but they charge me xtra after hotels.com did and they didnt know the reason but they were going to figure it out hopefully they do if not we are not staying there nomore and we will never book a room with hotels.comGenuine Hotels.com guest review
Good room, good price, good service. We'll be backGenuine Hotels.com guest review
"I won't be visiting again"
When I reserved the room hotels.com they specifically asked me if I wanted a king bed or two queen and they didn't give me the King size bed like I asked for. The hotel customer service desk was great the room was clean I did end up with food poisoning from the Silver Spoon Cafe down in the casino.Genuine Hotels.com guest review
decent place for the price and everything in walking distance. I would stay there again.Genuine Hotels.com guest review
"Ok for a quick overnight stay."
Good place for an overbite stay waiting for an early flight out of Las. Comfy bed. Very good breakfast. Front desk was understaffed. Took us 25 minutes to check in. Not bad for the bucksGenuine Hotels.com guest review
The wifi that is complimentary never works. If you need wifi, plan to stay someplace else.Genuine Hotels.com guest review
So handy to have airport shuttle.Genuine Hotels.com guest review
"Close to UNLV"
Check in was hard to find, casino was VERY smoky and you had to walk thru it to check in. I asked a security person where check in was and he said "way in the back" in a very rude voice. Beds were comfortable but king size pillows on queen size beds were worthless, they hung off the bed on each side be a foot or more and kept sliding off on the floor […] during the night. Room was dated, but seemed clean. We were on top floor, so noise was minimal (except for airplanes flying over) Elevators weren't well marked. It's close to UNLV, which is why we chose it. Only stayed 1 night, will go elsewhere next visit. Read moreGenuine Hotels.com guest review
"Good Hotel For the Price"
The hotel is low priced and the rooms are good and clean. Watchout for their break fast though. They advertise for $5.99, but it is 12.99 per head.Genuine Hotels.com guest review
"Relax and play"
Staff were very pleasing smiled a lot except @ silver spoon café very odd group of employeesGenuine Hotels.com guest review
"Good business trip"
It's was a good stay!Genuine Hotels.com guest review
Smell of smoking was very strong. Airplane noise and air condition noise were loud.Genuine Hotels.com guest review
"Everything everyone was good n nice"
Hotel locationGenuine Hotels.com guest review
Great place for the priceGenuine Hotels.com guest review
"Nice hotel for the price"
Nice hotel for the price. The jets fly right over the hotel so it was noisy when they flew over. The jets fly day and night. I was on the 3rd floor. Linens and beds were comfortable. Bathroom could use a refreshing. I would stay here again but only on 1st or 2nd floor.Genuine Hotels.com guest review
"overall good trip"
everything was fine except for the shower head you couldn't get the shower to work properly other than that everything else were great.Genuine Hotels.com guest review
"Silver 7's --- Bathrooms are poor!"
2/7/2015... The room was OK but the bathroom was very outdated. For a few extra dollars get a room on the strip! Don't play in this casino! Buffet is great!Genuine Hotels.com guest review
"There was no discover channel"
TV wasn't that greatGenuine Hotels.com guest review
"Just one night"
A dated hotel. An ok place to stay the night before your early flight the next morning, but would not stay more than 1 night. Price was right for the state of the hotelGenuine Hotels.com guest review
"Cheap price, cheap hotel"
The room/hotel was okay clean could use more attention. Quality of service is very bad. The food is great but the hotel rooms are very old and noisy. The hallways smell very bad and are every dirty. Hotel location is scary.Genuine Hotels.com guest review
"Too close to the runway!"
Hotel was just as expected. Old. The service was good and it was nice to be able to park right in front of your room. The airport noise made it impossible to sleep.Genuine Hotels.com guest review
I had a non-smoking room but felt like a smoked a pack in my sleep by the next morning. The walls are like phyllo and I could hear beds squeaking, TVs blaring and people coughing and talking/arguing. The food was awful! The hottub was a warm tub.Genuine Hotels.com guest review
Very enjoyable place for the price! The strip was very close by!Genuine Hotels.com guest review
Rooms are comfortable. Food at Cafe & Buffet are affordable, and decent. Neighborhood is a little undesirable. Not far from the strip. But many shady looking characters lingering/loitering in casino. It's not that difficult to pick them out; yet I never see security kick anybody out. Would be 10X better casino if they had better trained security, who […] could eliminate some of this element, and make actual players feel safer. Read moreGenuine Hotels.com guest review
"One of vegassss'a best!"
Amazing hotel resort fee is affordable!Genuine Hotels.com guest review
"free airport shuttle and super cheap"
It was a clean room but the staff weren't the most helpful. They did have complementary airport transport which was great. The casino was full of locals, not just tourists and it was still going strong when we checked out at 4am. Good hotel if you need a cheap room and don't mind being off the strip.Genuine Hotels.com guest review
"One night stay was ok"
The only complaint I have is that I requested a early check in for a smoking room. I was unable to get one, but I was able to get a non smoking room. The Operator at the hotel could use some customer service skills as I found her to be very curt. Other than that it was a satisfactory stay.Genuine Hotels.com guest review
"Better than sleeping in the streets"
My stay there was OK-nothing great. Plain room but most of the people that stay there are not in their rooms a lot anyway I guess. Room was very dark even with all the lamps on. There was one long study table sitting in the dark with no lamp.Genuine Hotels.com guest review
"Spend a little more at a nicer property."
Beverage service was horrible on the casino floor. The cocktail servers acted as if it was an inconvenience for them to come over and take your order.Genuine Hotels.com guest review
It was good for price pleasantly surprised :)Genuine Hotels.com guest review
Ok, but smokyGenuine Hotels.com guest review
A bit of a maze to get to rooms. But rooms were very niceGenuine Hotels.com guest review
"fun in Las Vegas"
Good quality room at a reasonsble price. The airport noise was a Little loud when the jet planes took off from the airport.Genuine Hotels.com guest review
All was well. Only thing not happy about was at the 24 hour cafe on property, they didnt do free refills for breakfast on drinks except for water.Genuine Hotels.com guest review
Actually was pleasantly surprised, the room looked like it had been redone recently. Was a little worried bc the hallways and elevator where pretty dated. Room was clean, just stayed one night bc we wanted to be close to the airport for a super early flight the next day, so we didn't really experience the rest of the hotel.Genuine Hotels.com guest review
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