"You get what u pay for"
Very upset pool was not open.. I would have never stayed in the first place. Tub was dirty bar staff very unfriendly and rude... but like I said u get what u pay forGenuine Expedia guest review
"Not The Best At All"
I find it hard to believe that staying in a hotel that isn't very nice at all requires $20 extra to park. Yes. It is loacted right by the Braves stadium but someone who pays $150 for a one night stay, shouldn't have to pay to park their car where they lay their head. They also wanted to charge $30 for 2 people to eat breakfast. No thanks. This place […] has bumped their head when it comes to "bang for the buck". Not worth the money at all. I will be staying elsewhere for my next trip to see a Braves game. There are several other hotels in the area to choose from... This will not be one of them. Read moreGenuine Hotels.com guest review
"Good for the price."
This hotel is within walking distance to Turner Field. There is not a hotel closer. I felt it was good for the price. I did not like that they charged you $18 a day for parking and it is not valet.Genuine Hotels.com guest review
Location is very convenient to all attractions in Downtown. The great shuttle service was an absolute plus!Genuine Expedia guest review
I wouldn't recommend this dump to a band of traveling cockroaches.Genuine Hotels.com guest review
"Very convenient to Downtown and local shopping"
Booked with an unpublished rate, so I did not actually choose this hotel, but did rely upon the ratings range. The hotel did not disappoint within the range for price and quality. The staff makes all the difference, though, if you are choosing this property. Front reception staff, housekeeping, engineering (fridge and microwave delivered to my room), […] and van driver staff was all amazing and deserves top marks for all their great service. The pool was clean but closed, I was sad that I could not smoke a cigar at one of the poolside tables or take a dip. My only complaint about my visit in its entirety is that the pool should be heated and open year round. My stay was in late March 2014. Bathroom was surprisingly nice with marble throughout. Sink faucet was old and needed replacing, but the rest of the fixtures were in excellent working order - something of huge importance to me. Read moreGenuine Expedia guest review
What really made this hotel great was the shuttle service. The shuttle service got you everywhere you needed to go when you needed to get there. Very satisfied.Genuine Hotels.com guest review
"Overpriced for service offered"
The hotel staff was a bit rude at times, the location was not ideal or close to anything. Overall, the hotel was overpriced.Genuine Hotels.com guest review
"services of hotel"
A continental breakfast would have been nice. When a family of 3 or more stays, the cost of breakfast if prohibitive. The shuttle service is great. Having microwaves and refrigerators in room help the "average" guest.Genuine Hotels.com guest review
Great location , my first room, yes I said first room had lady bugs in it, the room it self and the hall way smelled of musk and like wine o's had been living in it.. I asked for a different room the first night I arrived because of the ladybugs, and was told at first a new room key would be sent up to me and my family so that we could change rooms, […] I was only staying at the hotel from Wednesday to Sunday only to find out two hours later that the lady bugs where mating and that all the rooms had them so there would be no changing of the room this was told to me only after calling the front desk to find out what happened to them bringing a key. I was in 805 to be exact. Two days later after accidently telling the manager about the incident was I moved to a new room... Lets just say that is the first and the last time that I stay at Capital Park Atlanta... Read moreGenuine Expedia guest review
Highly undesirable area. Happy to leave without injury to us or our car.Genuine Expedia guest review
This would be great for anyone going down town there shuttle service was great with Mr D he did a great job!Genuine Hotels.com guest review
"Are we at the Motel 6?"
Whenever the hotel doesn't have pictures of the rooms...run. When we arrived, there was only one person working the front desk and a line. It took approximately 45 minutes to check in. The lady was very nice but didn't see that my room had been paid for and attempted to charge me again! The hotel is in desperate need of renovations and updating. The […] cracks in the ceiling, the outdated wall paper, poor lighting, and very low ceilings was very disappointing for the money spent. The location was great but that is about it. I won't be returning. Read moreGenuine Hotels.com guest review
"Thought it was close to Georgia dome"
The website said it was 1.4 or so miles to the Georgia Dome... It was on the other side of the interstate. My family walked there but it was a long way and they did not feel safe. I prepaid for the rooms but they still charged me $100.00 security deposit which is to be credited back to me within 10 days which was something I was not notified of at booking […] time. (For 2 rooms) Read moreGenuine Expedia guest review
Just concerned about security doors was always unlock ed when they said they are lockedGenuine Expedia guest review
Adequate with nice parking.Genuine Hotels.com guest review
"Close to GSU but needs updating"
I stayed at the hotel because I was presenting at a conference hosted by GSU. Since I was out of town on business, I rely heavily on the hotels I stay at for food and accommodations. Sadly, there are no restaurants near the hotel, and the hotel restaurant is lacking. Really, a big part of it is the bad smell in there. I always felt a bit unaccommodated […] in my room because there was no bathroom counter space (so I had to put on makeup and fix hair here, there and everywhere!), and I had no information booklet to tell me about food, the hotel or calling the front desk. However, everyone working at the hotel was very nice. To me, that's #1. Since being alone from out of town can be lonely and frustrating, I always felt better knowing that I could ask questions and receive answers. This hotel is a good price, so if you will be able to grab food before returning to the hotel each day, go for it! Read moreGenuine Expedia guest review
"Pretty good hotel for the price!"
I liked my stay here. Nothing special but has all the basic necessities! Very nice staff. Got a good deal through the Expedia unpublished rate bookings. My main complaint, it took a really long time to get hot water in the shower. Also, the free shuttle has good service going from the hotel but the pickup back is very uncertain. They were very full […] and took way longer than the time we were told. Read moreGenuine Expedia guest review
"In need of repair"
While the room was clean enough I cannot say I was totally happy with our stay. It may be a small thing but all of the pillows were 1/3 the size of a standard pillow and when we asked for a standard pillow were told they did not have any. Also, on our final day there was quite a bit of rain both outside and inside the hotel; glad it was our last day. […] We will look for another hotel our next time in Atlanta. Read moreGenuine Hotels.com guest review
This place needs some serious renovation.Genuine Hotels.com guest review
"I don't recommend"
This hotel was very clean. But, it was inconvenient if there is no refrigerator in the room and Price of parking is high.Genuine Expedia guest review
"Good location ... not so the rooms"
Good location ... not so the roomsGenuine Hotels.com guest review
"Probably was once a nice place...but no longer"
Very expensive (after fees for parking and pet) with very bad service and dirty, old accommodations. We called 10 minutes before we booked to check if they had a restaurant on site and we were told yes. We arrived at the hotel 20 minutes later and found that the restaurant and room service had closed early without notice (because they did not have […] enough customers). The front desk person was unapologetic about not telling us this on the phone. We have a child with a nut allergy and had to beg them to make a hamburger patty for him even though it was during their business hours. The cook was nice enough and did make the patty despite having already shut down his grill, but as a result they charged us the room service fee for a total of $18.11 for the patty. Keep in mind, we did not get bread or condiments or fries or anything. Just a kids hamburger patty. A patty we would have ordered at the restaurant if they had not closed early. AND when we ordered it they told us they could not tell us the price until they brought it up to our room. Since it was 10pm and we'd been on the road all day we placed the order thinking we'd pay $10. But no, we paid almost double that. Also, the Breakfast buffet did not happen as advertised (again, due to no customers). Also, and this is of course more common in older hotels, they had very thin walls, dirty carpets and dingy decor. Read moreGenuine Expedia guest review
"Good location to most attractions in Atlanta, GA"
The roon was okay. The mattress was too soft and "springy" which made it a little uncomfortable to sleep. The cleaning crew forgot to fill new towels and toilet papers. I had to go to the front desk to ask for some on several occasions. Parking was NOT free. I was charged extra for parking on top of my room rate. As for hotel security, I ran into a […] guy in the hallway who wanted me to open up the computer room (business center) for him because he said that he forgot his room key card. I asked him if he was staying at the hotel and he said yes. So I told him to go to the front desk and talked to the people there and they will help him. He hesitated and then walked away. I told the people at the front desk about it but did not hear back from them. Read moreGenuine Expedia guest review
"Never going there again!"
The air conditioner unit leaked out on to the floor. The room was extremely hot but once we tried to cut the heart down, the air came on! A horrible experience!Genuine Expedia guest review
Arrived at hotel and became ill shortly before arrival. Staff expedited check in and got me into room super fast. However - bring ear plugs ... The train yard made for a noisy night.Genuine Hotels.com guest review
Good location for downtown business trips...Easy access to I20. Helpful staff. Clean, nice and large room by today's standards.Genuine Hotels.com guest review
"On our way home visiting our children in Alabama"
It was pure delight. You were directly accross the street from the airport. Very convientl. Check in was easy and very smooth. The rooms were very comfortable and very stylish. Room service was prompt and very complete. Even the shuttle was well maned and the drivers were very polite and knowlegable. Although the shuttle was too small and we had to […] leave a couple behind and they were concerned that they would miss their flight. Something to think about. Thanks for everything. Terry Read moreGenuine Hotels.com guest review
in Atlanta for game at Georgia Dome... easily checked in, even with a crowd, easily got a cab to venue. Staff was friendly, decent and clean room. enjoyed our stay.Genuine Expedia guest review
They didn't have the a/c in the hotel and it was very uncomfortable. Found some trash under the beds from previous guestsGenuine Expedia guest review
"Great location near downtown"
Hotel is a bit dated but maintained well. Staff was very courteous and the available shuttle is a nice touch. Near many of Atlanta's best attractions.Genuine Hotels.com guest review
My experience was very good. The only complant I have was there was no microwave or refrigerator. I hope that this problem will be rectified. My boyfriend is diabetic and he needed to put his insulin in the refrigerator. I had to go one level down to retrieve ice. Also, we had food from dinner and I did not know until we got to the room that there was […] no refrigerator or microwave. Read moreGenuine Expedia guest review
"Hotel for conference"
No safe in room Restaurant ran out of some food on the menuGenuine Expedia guest review
"Extremely close to downtown minus the traffic!"
It was a comfortable stay. Staff very accessible. Nice location. We were here only overnight to attend a concert.Genuine Expedia guest review
"Worst night sleep ever!"
We checked in and there was a party going on down on the ground floor. When we got to the room on the third floor we could still hear the bass from the party. The noise continued through the night. The room smelled funny and the beds were not comfortable at all. What is up with the half sized pillows? Terrible experience! I will never go back!Genuine Hotels.com guest review
"dream goes down the drain"
Makes holiday inn look bad. Worst holiday inn in america. Mr wilson would not be proud of what this hotel believes is service. You would think that a entreprenuer who has worked to establish a business as successful as holiday inn could at least depend on educated management to carry his dream.Genuine Hotels.com guest review
The staff was ok and helpful with finding local attractions. The complimentary shuttle service not so much. The evening driver was very friendly and entertaining, but the weekend morning driver was very rude. As we were getting ready it check out, I asked the driver when he will be leaving. He said in two minutes. I asked if he could wait as he saw […] me in line checking out, but he gave no reply. The driver called out that the shuttle was leaving at 10:00 then walked to the van. This was at 9:59AM. My brother was walking towards the main door to get on to the shuttle, and the driver pulled off. My brother gave the driver a wave gesturing that he wanted to get on the shuttle. We was so disappointed in how the driver pulled off, we did not want to wait to get on with the same driver. At the end we just walked to our destination blowing off steam from the unpleasant experience. Read moreGenuine Expedia guest review
"Things wrong & right"
The Internet did not work our entire stay. They charged $75 for my 18 lb dog which was non refundable. They do not have an area to walk the dog. Parking was $18 per night. The dining room was late opening and not everything was ready for the buffet. They were trying to mop the floor in the food area while we were trying get to prepare our breakfast. […] The staff trying to mop appeared a few moments later with a tray lf scrambled eggs, i hope he washed his hands. Breakfast was almost $15. There is no place to shop for anything near the hotel. Read moreGenuine Expedia guest review
"You do not get what you pay for - Wifi"
The wifi did not work in the room, the parking is a rip off and the staff are quite blasé about the fact that the wifi does not work in the room. They are too happy to recommend that you can work in the lobby.The room was clean, the amenities are adequate, the location is ok.Genuine Hotels.com guest review
The hotel was clean , the staff was very nice and professional. The bath room were equipped for the handicapped and not that great looking. I was on the 16th floor and could not get a wi fi signal but was moved to a lower floor and the wi fi worked fine. All in all that a bad experience for the price.Genuine Expedia guest review
I stayed at this hotel for a conference at the GWCC. I made reservations late and this was the only hotel will openings. Check-in was a breeze, staff was courteous and helpful, self-parking charge was not a deal breaker but I still did not like paying it. The room was clean, beds were extremely comfortable, and the television was a very large flat screen. […] The only draw back was the restaurant (since there were no outside restaurants within close walking distance that I could locate). Very limited in the hours of operation and while staff was pleasant they were not on the ball at all. Maybe I just hit it on an off day. Read moreGenuine Expedia guest review
"Closet to downtown"
It was great experienceGenuine Expedia guest review
"Far from all venues, except Turner Field!"
Stay there because it was advertised as close to Convention Center, which was not. So I was very disappointed.Genuine Hotels.com guest review
"okay at best"
my stay for one night was okay at best. The staff was a bit rude and not accomadating. The room had an overpowering smell of household cleaners. I will not be suggesting this hotel to others.Genuine Hotels.com guest review
"In town for Braves Playoff Games in Oct."
Check in went smoothly. Online it stated rooms with refrigerators & microwaves were available upon request. We asked for a room with a refrigerator & were told it would cost an additional $12per night fee & that one would be delivered to our room. We ended up having to call a while later & were told it would be delivered in about 15 minutes which it […] was. It had obviously not been plugged up in a while nor had it been cleaned. There was a very strong odor & a few hairs inside...gross! The usual in room toiletries had not been replenished & there was no trashcan in the bathroom. There was no hot water in the shower either of the days we stayed. Otherwise the room was nice & comfortable. We ate in the restaurant several times including the Breakfast Buffet which was good. Read moreGenuine Expedia guest review
"Dissapointing at Best"
Room had no toilet paper. Carpets throughout hotel were matted, worn, and filty. Room smells of mildew. Staff not at all helpful. Acted as if they were being bothered when asked questions. Entire build shows signs of age. Definitely will not return.Genuine Expedia guest review
Nice hotel and employees would stay there again my first visit to Atlanta really enjoyedGenuine Expedia guest review
"Price is high for low level of service"
Hotel is great and walking distance to Braves stadium. Service personnel are not friendly and overwhelmed. Short wait for elevators and line backs up to lobby to access them. Rooms clean and so is hotel.Genuine Hotels.com guest review
My only problem with this hotel was that when I went to check in, they told me my room wasn't ready, with it being after the check in time. They told me to wait an hour and come back, it still wasn't ready. Ended up having to change clothes in the lobby restroom and checking in after the game. Was not happy about that. If you have a check-in time, you […] should be able to meet that time instead of having customers sit around and wait for hours. Read moreGenuine Expedia guest review
"Close to turner field"
An awesome 2-3 block walk to Turner field. Great place to stay if you are there for the game and the free shuttle was very nice to get elsewhere in the city.Genuine Expedia guest review
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