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"Very Satisfied, thank you."Reviewed by a Hotels.com guest on May 5, 2012
Check in was easy, desk staff person was very helpful. Checkout again was very easy with very friendly desk person. The room was clean and comfortable. All in all, I was very satisfied, thank you.
"Interesting experience."Reviewed by a Hotels.com guest on Apr 30, 2012
This a very budget oriented hotel in every aspect except the price. It was the most expensive accommodation in our visit to Canada. The host are extremely pleasant people, not only hospitable but like a family, helpful and a great source of support. The shared bathroom, the soft mattress, and a casual setting, reminds me more of a youth hostel than a spa. But I had a great time.
Reviewed by a Hotels.com guest on Apr 23, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Mar 7, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 7, 2012
This guest did not leave a comment.
Location.
Situated in the heart of Gatineau, Four Points By Sheraton Gatineau-Ottawa is close to Canadian Museum of Civilization, National Gallery of Canada, and Parliament Hill. Also nearby are Supreme Court of Canada and Canadian War Museum.
Hotel Features.
Four Points By Sheraton Gatineau-Ottawa has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a business center and a meeting/conference room. Dining options at this green/sustainable hotel include a restaurant and a bar/lounge. The staff can arrange concierge services, event catering, and business services. Additional amenities include multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.
Guestrooms.
The 201 air-conditioned guestrooms at Four Points By Sheraton Gatineau-Ottawa include iPod docking stations and safes. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with cable channels, pay movies, and TV Internet access (surcharge). All accommodations provide desks, complimentary weekday newspapers, and multi-line phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer showers, bathrobes, hair dryers, and complimentary toiletries.
In-room coffee/tea makers and complimentary bottled water are provided. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators, microwaves, and wake-up calls. All guestrooms at Four Points By Sheraton Gatineau-Ottawa are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Four Points By Sheraton Gatineau-Ottawa has a restaurant serving breakfast, lunch, and dinner. Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"A good quality hotel at the center of Gatineau"
The hotel is ideally located if you are attending meetings near the center of Gatineau. The service is good, although nothing to write home about, they are very polite, although you may find yourself waiting for 15 minutes at a time if there is a queue at the help desk. The rooms are very clean and comfortable, my only complaint is the shower faucet […] which is overly sensitive, quickly going from freezing cold to scalding hot. Read more
"Four Points by Sheraton in Ottawa"
The experience was really great. The only thing is the underground parking which is too narrow to maneavur the car.
"4 Points Sheraton"
Niice staff, overall very satisfied. Only complaint would be the lifeguard at the pool should have tried to control the young boys acting wild in the pool. Probably hard for him given the fact the parents were there watching.
This guest did not leave a comment.
This guest did not leave a comment.
"Deceiving..."
From outside and into the lobby, it was looking great but everything stop there... The room was really dirty and the bed`s full of hair same stuff in the bath that was also very dirty with o;d soap stuck in it. You have to paid for parking... For the price, it was very but very disapointing.
This guest did not leave a comment.
"Value for the price"
Staff very friendly and fluent in both French and English. Were surprised we were charged $12.00/day for parking. Nice size room (2 beds) but mattress way too soft.
"Great Location for Government meeting"
If you have business with the Canadian Dept of Public Works this is a great hotel to stayat. They are walking distance to the building and the staff are English speaking and very helpful.
"classy w/ value"
Nice place. Great bilingual staff. Accepted our dog with no problem ad no charge. Excellent.
This guest did not leave a comment.
This guest did not leave a comment.
It was fantastic, great location for skiing, winterlude and easy walk to downtown ottawa crossing the bridge; Loved everything except did not like that the pool was closed in the middle of the day; Limited swimming pool hours for the kids. But I would still go back next year for winterlude weekend.
This guest did not leave a comment.
Loved my stay only disappointment was NO fridge in any room so I had to pay 23$ for one to store my meds & baby milk.& had to pay 14$ for parking which was also a surprise.Id understand that in NY but Ottawa. Other them these 2 room was very comfy,staff was nice
everything perfect
This guest did not leave a comment.
"Bad Management"
Did not provide the room class i booked, instead downgraded to smaller room because of unavailability. Did not provide any benefit/compensation...
"Sheraton four points in Gatineau"
When we stayed at this hotel they were renovating so the pool was not available. However, the rooms have been renovated and they are very nice and modern. I liked the decor. Once the pool and restaurant are done it will be great. It is very close to the Museum of civilization which is where we were going so that was great.
Front Office person was very helpful in arranging our transportation to go to another hotel's pool since theirs was under renovation. The hotel was very clean and spacious.
"Four Points Gatineau Just across the river & clean"
The hotel was lovely; the room was clean and spacious. I would be happy to stay here again. Only negatives were no wifi in the rooms, only available in the lobby or by plugging in a computer which we did not bring. Other was the lack of restaurants in close proximity; we ate in the hotel restaurant one night but didn't want to eat the same every day. […] We were close enough to walk across the river to the Ontario side to explore and was only a short, inexpensive cab ride back. I suggest to anyone looking to get out of the hotel for food to head down to the Market which offers a little bit of everything and is only a short cab ride/walk away. We did not get into the pool but did walk across the road beyond the museum where there are lovely trails along the river with fantastic views of the backside of the Parliament Buildings. Parking on site, had option of above or underground parking, we chose underground which was well lit and had plenty of spots available with direct access into the hotel. Read more
This guest did not leave a comment.
This guest did not leave a comment.
bien situer pret de tout, prope tres belle chambre tres satisfait de mon sejour
"Hôtel Four Points de Gatineau"
Très bel accueil et le service impeccable...qualité de la chambre. Je recommande chaudement cet hôtel.
This guest did not leave a comment.
"Four Point au centre de Gatineau"
Séjour parfait. Service charmant. Confort et tranquillité. La nourriture n'est pas excellente, mais c'est bien meilleur que bien des hôtels plus prétentieux.
This guest did not leave a comment.
This guest did not leave a comment.
"Four Points by Sheraton Gatineau Ottawa"
Service excellent. Ventilation bruyante et démarre fréquemment. Bel hôtel.. Je recommanderais
"Hôtel Four points de Gatineau"
Bon rapport qualité-prix, la chambre était propre si l'on exclut une bonne quantité de poussière sur les abats jours. Le lit était très confortable et les draps étaient propres. La télé date certainement du siècle passé. La ventilation est très bruyante et il n'est pas possible d'ouvrir une fenêtre. J'ai déjeuné au restaurant où j'ai eu un acceuil […] chaleureux. Read more
"Sheraton Gatineau Ottawa"
Nous avons passé un très beau séjour. L'hôtel est en face du musée des civilisations, il est donc possible de faire de belles randonnées sans sortir la voiture. Les chambres sont propres, récemment rénovées et bien insonorisées. Les ascenseurs sont très rapides. Nous n'avons pas déjeuné au restaurant, mais nous y avons soupé. Même si c'est un style […] bistro, nous avons bien mangé et un effort particulier est réalisé pour la présentation des plats et le choix des viandes et des saveurs: hamburger au bison, crème brûlée au melon... Service rapide et courtois. Le seul petit bémol à notre séjour est la qualité du téléviseur à la chambre: écran plat de bas de gamme avec image flou et un son très faible. C'est un détail! Read more
"Très bel hôtel et très satisfait de notre séjour"
Nous étions 2 adultes, 2 enfants et nous avons beaucoup apprécié notre séjour à l’hôtel. Le personnel était très courtois et le service était excellent. La localisation de l’hôtel, face au musée de la civilisation et à 5 minutes du centre-ville d’Ottawa est parfaite. Nous retournerons à cet hôtel avec plaisir.
"Four Points Gatineau"
Excellent service, tant à la réception qu'au restaurant. Près de tous les restaurants du Vieux Hull. J'y suis allée pour le travail et y retournerai à coup sur.
This guest did not leave a comment.
"bon rapport qualité/prix"
Très propre, personnel courtois. chambre en coin avec vue sur le parlement Wow. J'ai bien apprécié mon séjour.
This guest did not leave a comment.
"Sheraton 4 points"
C'était juste en face du musée et théatre imax et pas loin du parlement et centre d'achat
This guest did not leave a comment.
"Hotel Four Points By Sheraton Gatineau-Ottawa"
point négatif : la piscine n'est pas propre et sombre, peu entretenue il faut impérativement la voiture pour se déplacer dans la ville car l'hotel est situé plutôt dans un quatier d'affaires. Pas de restaurants proche Le prix du petit déj est un peu cher pour ce qu'il y a à déjeuner 15 dollars lit trop mou mais hotel en travaux au moment de notre p […] assage Read more
"J'y retourne sans hésiter"
Tout a été impécable. Trés bien situé. Le confort de la chambre trés bien.
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