Very disappointed in quality of the inn. It is really in need of upgrading. Floors were not vacuumed at all over the 3 days we were there.Genuine Hotels.com guest review
Very happy with personnell and allGenuine Hotels.com guest review
"Quick and easy for a night's stay"
We needed a place to stay last minute. Booked and checked in within 20 minutes. Just needed a place to crash, so we weren't looking for anything fancy.Genuine Expedia guest review
Very nice hotelGenuine Hotels.com guest review
Beautiful rooms friendly staff best ever didnt want to go just fabulous gorgeousGenuine Expedia guest review
"Close to shopping areas and entertainment."
Was a nice hotel. Clean and quiet. Comfy beds. For the price this was a great stay. the continental Breakfast is nothing to brag about but I don't care about that personaly. I usualy just have coffee anyway.Genuine Hotels.com guest review
"sticky throat lozenges and terrible beds"
The building is old. there are no fresh new scents here. the tops of our beds frames had used throat lozenges stuck to it in plain sight. there was an incredible amount of dust in closet, on bed posts, behind night stands. and well hidden trash. Not to mention i would not even walk on the dark stained carpet without shoes on. I normally enjoy paying […] as little as possible for a hotel room, because they generally aren't too bad. this wasn't too bad, but almost. pay $20 more and stay somehwere else Read moreGenuine Expedia guest review
"Barely a two star"
Checked in no issues. First room bed cover throw had a bunch of cigarette burns and stains. TV old dinosaur no remote. Front desk very accommodating tried to find a remote no success. Asked for another room and at least got a flat screen with working remote. Rooms outdated. Again staff was great hotel not so.Genuine Hotels.com guest review
Room was comfortable and clean. Had issues with my room keys not working and they were resolved quickly by the manager. Morning breakfast was good with lots of choices. Pool was clean and I noticed that there was new patio furniture. I stayed there last year and it looked like the patio furniture was in need of replacing. Hotel is near to many stor […] es. Read moreGenuine Expedia guest review
"poor room condition"
room was adjacent to outside exit -door did not lock securely, rug and ceiling had water damage, rug smelled moldy, bathroom wall near toilet had water damage, towels and linens cleaned but stained and dingyGenuine Hotels.com guest review
"Cute Hotel But Lacking"
We stayed at this hotel for 2 nights. The first day we checked in, we arrived to a clean nice room. The next morning we left to run around Phoenix & didn't get back until the late evening. When we got back, we realized that no one had been in the room to make the beds, clean up the towels, empty the trash, etc. It seemed like the housekeeping service […] was completely ignored the 2nd night we were there. The location of the hotel was nice, but honestly don't think we would ever stay there again Read moreGenuine Hotels.com guest review
"Easy access to local business"
Lot of shops surround the hotel. Not too far from major Hwy. Friendly staffs! Room cleanness can improve.Genuine Hotels.com guest review
"Excellent location for business in Glendale + area"
I have enjoyed positive interaction with front desk associates. I communicate with Chris most, and he is most helpful in making sure I have a Quality stay (e.g., he knows what restaurants deliver to the hotel, which ones guests prefer, and has menus and phone numbers quickly).Genuine Expedia guest review
Stay was OK at best. The common area rugs were horribly dirty and probably in need of replacing. The tub in our unit needed better cleaning, as mildew was evident under the handle and in some grout locations. Also the towels were threadbare and barely absorbed the water after a shower.Genuine Hotels.com guest review
"Very nice and clean"
The rooms were very nice and spacious. It had an iron, ironing board, and hair dryer already in the room. The neighborhood was nice. There were a lot of restaurants and shopping places within a few blocks.Genuine Hotels.com guest review
Not my first choice but couldn't beat the rate. The place is aged and not very well maintained. I probably will not be staying there again.Genuine Hotels.com guest review
When I went to my “non-smoking” Quality Inn room I opened the door and the smell of smoke was so bad I went back to the desk and was given another room (even though the desk clerk said they were very busy). This room had a king size bed and an alcove room with a hide-a-bed. At least it didn’t smell of smoke! I woke up many times during the night with […] a back ache. The king sized bed was too hard! And my back hurt when I got up in the morning. I pulled out the hide-a-bed. It seemed a little softer, even though it has ridges under the mattress. I slept a little better the next night. The first morning at the continental breakfast the sausages, bagels and had not been refilled by the time I got there at 8 AM! The last night I stayed I was woken up at 5:30 AM by a man and woman fighting and yelling next door. It woke up the dog in the room on the other side of my room. It started barking - again! Read moreGenuine Expedia guest review
"Dirty and smelly"
The entire hotel needs a good cleaning. The pool area was filthy with cigarette butts ground out on the deck and dirt everywhere. I would not stay there again as I don't think it takes much to keep a place clean even if it is old. The staff was friendly, but as I said the entire hotel was dirty and had a bad odor.Genuine Expedia guest review
My room was quiet and relaxing. I loved the breakfast I got every morning.Genuine Expedia guest review
Everything was ok,air conditioner a bit loud before cycling ogg,a few updates needed here& there,but overall satisfiedGenuine Expedia guest review
Room was clean but old and musty smell upon entering... okay for price... RGenuine Hotels.com guest review
"Great rate, great location"
The hotel was right in the middle of many restaurants and shopping attractions, and right by ASU and Thunderbird. It was very easy to navigate Glendale from that location. The rate was perfect, the room was clean, and I really couldn't have asked for anything more for a quick overnight business trip.Genuine Hotels.com guest review
"Our Trip for Graduation"
It was basically clean and a good value for the price. The free breakfast was not spectacular, but was nice. The coffee was good.Genuine Hotels.com guest review
It was OK it was worth the cost, just had the spray the room, yes it was a smoking room but it really smelled like a smoking room.Genuine Expedia guest review
Mattress was the worst I've ever tried (unsuccessfully) to sleep upon. Spider in bath tub last morning of stay. Refridgerator gurgling so much that I had to unplug it to try to sleep. Pool could have used a cleaning.Genuine Expedia guest review
"Yuck except for staff"
The carpet in the hotel hallways and throughout looked very dirty-in need of replacing in some areas. Our bedspread had "something" on it, the sheets had been washed but there was staining. There was a "something" (boogers?) very visible on the wall by the bed, (I used my discinfecting wipes and cleaned it up) carpet looked dirty, didn't want to walk […] barefoot on it. Did not feel like the room was clean over all. Bed was very comfortable, nice soft water. Grout looked like it needed cleaned in bathroom. Staff was helpful, especially nice young man Wednesday AM. Overall, this place needs cleaned up. Read moreGenuine Expedia guest review
"Find another hotel in the west area of the valley!"
The exterior and lobby were neat and clean. The elevator needed cleaning (trash on the floor, and in the door track). We were there 5 days and the big trash was removed, but the gaps in the floor were never touched. In the room we found the desk lamp with no light bulb. One half of the lights above the bath vanity were burned out. The clock radio was […] also burned out. We attempted to plug in our laptop and found out the plug-in below the window was inoperative. The toilet water ran constantly. We reported this to the night crew. Of course, there was no maintainance on duty. We checked with the day manager the next morning, and found out the night clerk forgot to write down our problems. When we returned in the evening we had full lighting and a new clock radio. The toilet was still running though. We had not used the microwave the first two nights. We tried to use it the third night and found an old Casadia inside (either housekeeping forgot their lunch, or didn't clean up after a previous guest#. Presenting the Casadia to the day manager the next morning we were assured she would talk to housekeeping #yeah right). There were three pluses. The bed was comfortable, the tv worked, and we were only in the room 7-8 hours a day. Read moreGenuine Expedia guest review
"not too far from event"
my stay at the hotel was very comfortable and the receptionist was very friendly...I had to cancel one night of my stay an like most hotels would have denied me a refund, she was very understanding and didn't hesitate to authorize my refund...Genuine Hotels.com guest review
This hotel was the worst one I have ever stated the toilet seat was so loose I almost fell on the floor when I sat on it told the hotel staff and NO ONE came to fix very rude customer service and very dirtyGenuine Expedia guest review
"Budget price, budget room."
Room was fairly cramped. Housekeeper had left bed linens behind the easy chair. Could not sit at desk without being frozen by air conditioning unit and could not read in easy chair as it was in a dark corner with no lamp. Breakfast however was nice with a good variety of items including fresh fruit. Staff was friendly and always helpful.Genuine Expedia guest review
"Will Always Be My First Choice"
I love the Quality Inn Talavi (QIT). I stayed there when I was looking for a place to live in Glendale, and now that I live elsewhere, The (QIT) will always be my first choice! Haha, Choice Hotels!Genuine Expedia guest review
the spa and swimming pool dirty and area around was dirty.Genuine Expedia guest review
Best thing about hotel was location, otherwise disappointing. Hotel needs to be updated. Bathtup was miserable, carpeting old, general upkeep lacking. Continental breakfast was the bare minimum. Only reason to return would be location for Spring Training games.Genuine Expedia guest review
I like staying there the staff is very nice but it just seems to be a little bit more run down. If you ran the water in the sink it backed up in a hurry, the elevator floor was dirty with stuff, outside surrounding area looks kinda dirty. Just needs a little TLC, but we do love the area and would like to return next yr.Genuine Hotels.com guest review
"Good for the price."
The hotel needs to deal with the heating and cooling issue. Having an outdated fan/air conditioner going on and off all night is irritable. The overall climate in the hotel was warm and a little stuffy as was the room. The room was clean and the staff friendly and helpful. Bathroom needs some serious new paint and tile needs a good scrubbing. Breakfast […] in the morning was more than adequate. All in all a fair price for a fair room. We came to Peoria to watch Spring Training games and most other hotels were seventy to ninety dollars a night more. Taking into consideration what we wanted the room for this worked out nicely. Read moreGenuine Expedia guest review
"It was ok"
It was ok but it was a bit dirtyGenuine Hotels.com guest review
The bed was fine but the bathroom was absolutely disgusting. There were muddy footprints in the bathtub in addition to hair on the sink and toilet. The location is a bit tricky to get into. The front end staff was constantly on their personal cell phone having conversations or texting. It always seemed like such a bother to answer questions or simply […] check us in and out. I would never stay here again Read moreGenuine Hotels.com guest review
"Hot water problems in shower"
Hot water problem made for a long miserable shower in the morning. Went from all the way cold to all the way hot without touching the mixing valve. Everything inside the room Is cheap and in poor condition.Genuine Hotels.com guest review
"quiet and close to everything"
MY DAUGHTER AND I STAYED HERE FOR FIVE NIGHTS AND WERE SATISFIED WITH EVERY ASPECT OF THE HOTEL.Genuine Hotels.com guest review
"two nights stay"
I have stayed here before and it suits my basic needs well. I will likely stay again. My only complaint is that they did not carry the Golf Channel on thier cable selections. Usually, I don't watch much television but this time I did have a couple of hours that I would have enjoyed watching a replay of the golf tournament in Phoenix.Genuine Hotels.com guest review
"Dingy but cheap."
Dingy. Substandard breakfast. Try some new linens and carpet and it would greatly improve the situation. Carpet is so worn that it has gapped away from the walls.Genuine Expedia guest review
For the money, not a bad place. The bed was not comfortable at all, and the pillows were terrible. Overall, the room was clean, but needed some TLC (mold/mildew in tub, stained carpet). Did not have a flat screen tv in my room even though it was listed in the amenities and the reception on the old tv was bad. My view out my window was of a wall and […] someone else's room, not very appealing. If I got the room for the discounted price, I may consider staying there again. However, it would not be my first choice in the area. Read moreGenuine Hotels.com guest review
"Bedding doesn't fit matress."
Also no hot water in the morning around 8 am. Stayed here previously with no issues. Priced right.Genuine Hotels.com guest review
"Questionable quality for this Quality Inn."
The staff was excellent, no complaint (I wish more hotels had this level of professionalism and pleasantness in their staff). What was disappointing were so many things broken in the room, falling apart and not repaired. The cigarette burns in things was disturbing. My room had only partial immenities and although coffee was left, no coffee pot, I had […] to go get one myself. It's probable that I would seek a different hotel than this one for future stays. This was the first time for a Quality Inn for me, not likely I will visit one again. Sorry ~ Read moreGenuine Expedia guest review
"Nice little hotel"
It's not very big put everyone was very nice. It was priced great. The breakfast was good. The staff was very helpful. I had asked where I could find a luggage store to buy a strap for my duffle bag. The maintenance guy had one that had been left about 6 months ago and they gave it to me. The rooms are nice and airy. No view but didn't need one. The […] bathroom was also very nice with good shampoo. Read moreGenuine Hotels.com guest review
"Great location to restaurants, shops etc."
The hotel was clean and convenient. The staff were extremely helpful and you could tell that they took pride in the hotel.Genuine Expedia guest review
Beds are disgusting it the whole entire hotel smell of like a cheap motel, the covers in the bed were barely exciting n looked dirty only nice thing bout the room was the tv everything else was either dirty, smelled or was made for kids toilets n sinks are all super small n set at weird heightsGenuine Hotels.com guest review
"Excellent for the price."
Excellent hotel for what you pay. Overall, the room in good condition, new plasma TV with good programming, free internet, decent breakfast. After all, I am satisfied with my stay at this hotel.Genuine Hotels.com guest review
The shower was not up to par, the building is asking for repairs, in general you get what you paid for!Genuine Expedia guest review
"Visiting College son"
The staff has always been professional, helpful and happyGenuine Expedia guest review
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