Expensive for quality of resort. Sub-par amenities, charged for things normally free at any other hotel. Save your time & your money and look elsewhere.Genuine Hotels.com guest review
as always Hilton Garden was incredible. I am a professional housekeeper, so I use a magnifying glass (lol) to check out the room and especially the bathroom. The bath tub actually sparkled and the hole bathroom was spotless and fresh. That is important to me and also my husband. This was a traditional trip for anniversary (24th) . This was our 4th year […] celebrating in Montana. Thank you for a great stay. We'll be back. Read moreGenuine Hotels.com guest review
Very nicely decorated. Close by good restaurants. Conveniently located off highway.Genuine Hotels.com guest review
We found a shoe under the bed that wasn't ours. Which is why I rated the cleaning lower.Genuine Hotels.com guest review
"Finally Free Parking at a HGI"
Place was OK We rushed through check-in so we could watch a world cup game. No much info on area dinning. Staff was a bit cold, maybe it goes with the way people act in that stateGenuine Hotels.com guest review
"Excellent for Business or Leisure"
The hotel was very nice. It catered to both business (which was why I stayed) and for leisure. The staff and accomodations were excellent. I would recommend the hotel to anyone.Genuine Hotels.com guest review
"Very clean and inviting"
The staff was very accommodating and the rooms were very clean and modern. Pool was heated but the hot tub jets did not have any power. Would definitely stay there again.Genuine Hotels.com guest review
"We like Hilton Garden hotels"
It was very nice. Our bed was a little hard and we couldn't find any adjustment like the beds they used to have.Genuine Hotels.com guest review
"nice hotel but room beds in very bad shape"
Room was very clean, hotel staff professional. However, the beds in the room were very saggy. We were up most of the night tossing and turning just trying to stay on the bed. It did not sag in the middle but heavily on one side. Both beds in the room were in this condition. I had stayed at this particular hotel before and had a very good experience […] but I doubt that I would book here again. Read moreGenuine Expedia guest review
Room was clean as was the rest of the hotel. The sink in our bathroom leaked and the coffee machine in other room only worked when it wanted to! The hotel is located on one of the main streets of Missoula so getting around was easy. The staff was friendly and of great help in choosing restaurants and shopping locations.Genuine Hotels.com guest review
"Nice hotel but poor communication"
When we arrived on May 24th we learned that the pool was going to be closed on Sunday, May 25th for maintenance. Now why a hotel would CLOSE THE POOL on a weekend, is beyond me. BUT to close on the long Memorial Day weekend, when you have an abundance of families with reservations, is just mind boggling. We also didn't receive the best housekeeping […] service; one of our garbages was not emptied, and many other amenities were not re-stocked on the 2nd day of our stay. Read moreGenuine Expedia guest review
"Easy to get to"
Easy to get to. A few minutes drive to downtown.Genuine Hotels.com guest review
Great Hotel! I would recommend! All the staff was friendly and helpful and the room was clean and very nice. Location was great and restaurant was awesome too. The lost and found isn't that great though. I left items when I left and called the housekeeping manager and left a message with no return call.Genuine Hotels.com guest review
My stay was very comfortable. There was a moment when I didn't even know what day is was. Very relaxing!!Genuine Hotels.com guest review
Traveling alone, I was a pleased to stay in a safe, secure, clean hotel. Well lit parking area.Genuine Expedia guest review
"Great place to stay"
We enjoyed our night. Overall the beds were nice, comforters clean and cozy, and there were enough pillows. Our neighbors were a bit loud, but they were quiet by a reasonable time.Genuine Hotels.com guest review
"Great experience at an AMAZING Expedia rate!!!!!!"
William was very pleasant and welcoming when we checked it. He gave us our complimentary water and asked if there was anything else he could do. We explained we just got engaged and he moved us to the top floor for privacy very excellent customer service on his part. We had the cleanest bathroom I think I have seen in a lodging facility in a very long […] time and our room smelled wonderful!!! Read moreGenuine Expedia guest review
"attended party there"
It was brief, but the hotel was very very nice. We enjoyed our stay. We loved the breakfast also. The party facilities were very nice.Genuine Hotels.com guest review
"Would stay here any time of the week."
Beautiful hotel, lots of amenities. Room was large, and comfortable, bed was perfect. Was like a home away from home. Would stay here again in a heartbeat.Genuine Hotels.com guest review
"Always a great experience!!"
We've stayed at the Hilton Garden Inn in Missoula a number of times primarily for personal travel and occasionally for business travel. Without fail, the staff is terrific, i.e., warm, friendly, and professional. The property is easy to get to, parking is ample, the decor and ambience of the lobby is most welcoming, and the rooms are spacious and immaculate. […] Complementary coffee in the lobby is a welcome touch. The grounds are well maintained and the canopy affords ample protection from inclement weather. The business center is great as is the willingness and good humor of the front desk staff to lend their technical assistance when needed. The proximity of the most excellent Blue Canyon Bar and Restaurant is great. The only negative feature is the very tacky Casino, which we understand is not part of the Hilton Garden Inn. Nevertheless, it detracts from the property, the dining experience in the Blue Canyon, and the overall excellence of the property and experience. Read moreGenuine Expedia guest review
"Close to the interstate"
It was real nice - other than the bed and pillows were not to my liking. Bed was too uncomfortable and the pillows were not firm enough.Genuine Hotels.com guest review
Very friendly staff willing to accommodate any request. clean, comfortable, nice rooms. made to order breakfast and sitting area are definitely nice touches. Highly recommend this hotel.Genuine Expedia guest review
great place. Always stay here when in Missoula.Genuine Hotels.com guest review
"Close to i-90 and Starbucks."
Very helpful front desk. Don't eat at Montana club nearby.Genuine Expedia guest review
We had gone over to drop our son off at the UM and had stayed at your hotel before in another state and liked it.Genuine Expedia guest review
"Nice hotel, big rooms"
The hotel was nice and clean. The room we stayed in was larger than most hotels for the same amount of money. The only interaction we had with staff was when we checked in and that was just ok. The only problem was that there was no parking avaliable in the lot. We had to park on the street and that was not ideal. It seemed as if there was a wedding […] or something going on at the hotel. So, the parking problem was not a usual event. Read moreGenuine Expedia guest review
"On the way to destination"
GoodGenuine Hotels.com guest review
"Good hotel but..."
It's a nice hotel, but no free breakfast (with this room price)...that's just not enough!Genuine Hotels.com guest review
"Great place to stay"
Very nice. Clean, nice amenities, a quality hotel. We enjoyed it. Hoped it would've been closer to campus.Genuine Hotels.com guest review
"Great Place - Would Stay Again (and have)"
Great hotel with wonderful staff! We have stayed at this hotel before and will again.Genuine Expedia guest review
"Convenient and very nice."
It was a very nice property.Genuine Hotels.com guest review
"Great hotel for travelers"
Clean comfortable and a very pleasant place to stay. Will stay again.Genuine Expedia guest review
"Fabulous hotel in Missoula - Just spectacular!!!!"
We were traveling from Salt Lake City on Thursday, 5.20.2013 to Spokane/Coeur d'Alene, the place of my husband's birth and where his 92 year old father resides. We were accompanied by my husband's brother and wife. While Couer d'Alene is not that far from Missoula, we needed to rest overnight in Missoula. I went searching on my I-phone 1/2 hour away […] - and found your amazing property. It was absolutely lovely. The beds were rated the best ever; clean beautiful rooms. The breakfast was to die for. Thanks for making our stay in your beautiful city so enjoyable. We also ate a nice meal at the Riverside Cafe - delicious!!!! We also ate at Hoagieville - 5 star rating to a fast food restaurant. It was a fun place to eat!!! Read moreGenuine Hotels.com guest review
"Pleasant overnight stay"
Room was comfortable, staff was friendly. Had to pay $10 for rubbery eggs and cold bacon for breakfast, I won't have breakfast in the hotel if I stay again. Not my favorite hotel in Missoula, but I couldn't beat the price.Genuine Hotels.com guest review
Professional, friendly, and helpful staff. Clean and comfortable rooms. The very best complementary coffee I have ever had while traveling.Genuine Hotels.com guest review
hallway smelled like smoke, bed was horribly horribly uncomfortable, we decided to check out early because we could not sleep on it another night, then the receptionist rudly pointed to a small-med size sign that said the beds were adjustable, I asked where was that located in the room she said it wasent... I asked why?? she just shrugged and said she […] didnt know.... If we would have know that we wouldent have checked out early. bathroom and room was very clean. Read moreGenuine Hotels.com guest review
The customer service was great! I thought the bed was a little harder than other Hilton's that I have stayed in but it was still nice. It is close to the freeway and not to far from the airport as well. Definitely will stay there again!Genuine Hotels.com guest review
"nice place to stay"
clean comfortable, cook to order breakfast was tasty but a bit too expensiveGenuine Expedia guest review
"Front desk service was AWESOME!"
The front desk staff was extremely pleasing and went above and beyond to make sure guest were taken care of. Small story, I was giving the girl at the Front desk a hard time about not having cookies. She said she was trying to get the key. After I gave her a hard time several times as I passed by the desk, I was pleasantly surprised that she knocked […] on my door and brought me cookies on a plate and a milk. I believe her name was Jenna. This is excellent service and now they will always have my business. Read moreGenuine Hotels.com guest review
I will absolutely stay here again. My room was very clean & quiet.Genuine Hotels.com guest review
"NO breakfast included"
Was too expensive and then had to pay for breakfast will not stay againGenuine Hotels.com guest review
"Clean & pleasant"
A good experience -- plan to stay again in future.Genuine Expedia guest review
"In town for Pearl Jam"
Very friendly staff. Hotel exceeded expectations. Nice comfortable bed and pillows. Mini fridge, microwave, large flat screen TV, clean bathroom, nice toiletries. Short walk to IHop and to an upscale restaurant (Blue Canyon, affiliated w/ hotel, I think). Nice thick cotton towels. Bedding nice as well. Great mattress. We slept very well.Genuine Expedia guest review
"Hilton Garden Inn-Missoula"
Clean, well managed, comfortable. Staff were helpful. Breakfast was ample choice between continental and full breakfast - good food value for the dollar.Genuine Expedia guest review
We had to call at 3 pm to have our room cleaned for the day! The pool was good.Genuine Hotels.com guest review
"Great hotel stay"
Comfortable, clean and great facilities- fitness room was wonderful.Genuine Hotels.com guest review
We went to this hotel because it had been exceptional in the past. Very clean friendly staffGenuine Hotels.com guest review
No problems, good area and access, only issue was Breakfast - too busy and long waits in hotel - better to go elsewhere.Genuine Hotels.com guest review
"worked great for me"
The bed was very comfortable, great sheets and great shower... I'll stay there again.Genuine Hotels.com guest review
The receptionist always remembered me and greeted me well. There was a great sensitivity to my tastes and preferences. This hotel will be choice number one for all future trips to Missoula.Genuine Hotels.com guest review
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