All hotels in Orlando, Florida, United States of America
1 room, 2 adults
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7701 Universal Blvd, Orlando, FL, 32819, United States of America, ‏‎855-239-9401
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3.9 / 5Good

Score breakdown (from 844 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.9
  • Condition
    3.7
  • Neighborhood
    4.2
5.0 / 5Outstanding
Very, Very, good. I would highly recomend this hotel.
Genuine Expedia guest review
Other trip Mar 4, 2015
Roy
US
4.0 / 5Excellent
"Good"
Only complain I have is that the shuttle to universal only ran 1 time in the am and 1 time in the pm,so you had to go to park at 855am and pick up wasn't until 8pm.so of you wanted to come or go at a different time you had to take a taxi or bus.
Genuine Expedia guest review
Other trip Mar 3, 2015
hane
US
3.0 / 5Good
"Basic Accommodations - Good Location"
Solid hotel for the price. Very convenient to Universal.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Robert
US
3.0 / 5Good
"Breakfast yea! Bathroom eek! Beds ok!"
Room was fine. Bathroom was a little dirty (tile grout was black but if you looked under the sink area you could see that it all used to be light tan) and the toilet would take forever to refill. The window locks were broken which left me a little uncomfortable since I wasn't sure about the neighborhood. The room was bigger than expected with a living room type area with a microwave and refrigerator (that was kind of loud). Not sure if maybe we had gotten upgraded to a better room or something since the keys said "Enjoy your upgrade" on them, but maybe those are the same keys they give everyone and I'm not getting the connection. Check out time was decent being at noon but we requested a late check out and were able to stay until 12:30. Hot breakfast was perhaps the best part of this place although they were out of somethings (bagels and chocolate muffins) by the time we went down there. Still a nice perk though with enough options to make up for running out of stuff.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
Jonathan
US
4.0 / 5Excellent
"Close to the atractions"
Excellent breakfast. Confortable rooms. Many facilities like gym, coffe makers and refrigerator.Available too laundry area.
Genuine Expedia guest review
Other trip Mar 1, 2015
Mari
US
4.0 / 5Excellent
"Good hotel but not what it used to be."
Good hotel. For some reason they gave us a Handicapped room. More space; although probably somebody else could have needed it.
Genuine Hotels.com guest review
1 night romance trip Feb 23, 2015
Raymond
US
3.0 / 5Good
"A Little Unhappy"
Nice hotel. Cleaner than other Country Inns. Friendly staff. They lost my paperwork and I had to execute again before check out. Breakfast was inconsistent and they could not keep up with the crowd. They host a lot of group business. Would not stay there again.
Genuine Hotels.com guest review
6 night trip Feb 16, 2015
H Arline
US
4.0 / 5Excellent
"Fresh, clean hotel worth ever star!"
Loved the hotel,the room was spacious, and smelled freshly clean from being shampooed. The breakfast was full with various choices which all were delicious. Definitely would come back and stay.
Genuine Hotels.com guest review
1 night family trip Feb 17, 2015
Bonnie
US
3.0 / 5Good
"Nice hotel"
Nice hotel, good location, good breakfast. Need movies spanish chanels, cheap cable update.
Genuine Expedia guest review
Other trip Feb 19, 2015
javier
US
4.0 / 5Excellent
"Nice hotel close to Disney and Seaworld"
The room is clean and comfort, staffs are very nice.
Genuine Expedia guest review
Other trip Feb 19, 2015
Lu
US
2.0 / 5Fair
Hotel staff friendly, found room not as clean as I would expect, hotel was so packed the breakfast buffet area did not accommodate the amount of people that were staying there so there was no where to sit and eat breakfast. Also saw staff handling plasticware/food without gloves on. Otherwise room was quiet and staff was courteous
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
3.0 / 5Good
"Air conditioning sucks"
The hotel has a good location and service. The only problem I found was that you can not control the air conditioned and was set in auto at high speed. It came on and make a lot of noise that wake you up all night.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
luis
US
4.0 / 5Excellent
"great location"
I was in town for a concert at the hard rock café. location was great. staff very accommodating. room clean and comfortable. my only complaint was that when I called the night before for directions to the venue for the concert- they were way different than where it was. very frustrating and was almost late for my concert. otherwise- wonderful experience!
Genuine Hotels.com guest review
1 night family trip Feb 8, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel close to universal"
nice basic hotel with decent breakfast, shuttle to universal, but only goes twice a day 9a and 8p
Genuine Expedia guest review
Other trip Feb 12, 2015
Stacey
US
1.0 / 5Poor
"terrible"
nice if you like unfriendly service, dirty hallways, dirty rooms, hairs in your bed, freezing cold pool, also public pool, then when we decided to leave and not spend the night and went to different hotel, staff lady didnt even ask why. it was only like an hour in to our arrival. also how are 5 people supose to sleep on 2 double beds. second bad experience with this chain so we wont be back.
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
3.0 / 5Good
"Short Stay"
Overall we stayed for one night. The service was great, room was clean and well kept. Breakfast starts at 7on the weekends so we ended up leaving to eat.
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice motel."
We liked the place. One problem we ran into,was the bathroom fan did not work. When you showered the room steamed up. After they claimed they fix it and didn't. They gave a us a new room. Thanks!
Genuine Expedia guest review
Other trip Jan 22, 2015
me
US
5.0 / 5Outstanding
"We'd stay again."
We enjoyed the breakfast and our room was comfortable and clean. We'd stay again.
Genuine Hotels.com guest review
5 night business trip Jan 6, 2015
Mark
US
5.0 / 5Outstanding
Nice hotel! We stayed for two nights. The hotel is within walking distance to wet n wild.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
3.0 / 5Good
"Hotel close to Universal"
Hotel was in a convenient location but disappointed by lack of internet connection and breakfast not what it advertised.
Genuine Expedia guest review
Other trip Jan 11, 2015
Kathy
US
5.0 / 5Outstanding
"Great Hotel close to all theme park and resturants"
The customer service rep Judy is great, arrived at the hotel on Christmas eve checked in with Judy she informed me with everything about the hotel, theme parks, resturants and drug store to buy supplies. She instantly informed me about which resturants is open and which one is able to deliver food. I wish all the hotel customer service rep is more like her.
Genuine Expedia guest review
Other trip Jan 4, 2015
Austin
US
3.0 / 5Good
"Not your typical Country Inn and Suites"
Over crowded. Atmosphere is totally different than northern hotel chain
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
A Traveler
US
1.0 / 5Poor
"not worth it for money"
Ok
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Orlando Universal, Florida
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. We will work diligently to ensure that your claim is fully investigated. We appreciate you bringing this matter to our attention and apologize that you were not satisfied when you left our property.
3 night family trip Dec 26, 2014
Nimesh
US
5.0 / 5Outstanding
The room was very comfortable. Good proximity to Universal Studios.
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel"
Hotel had a cozy feel once you enter the building. The staff kept the room and bathroom clean. We didn't eat the breakfast because it was healthy for us. The vicinity is extremely close to international drive, orange blossom trail. I don't think that I will stay here again but there is not much to complain about.
Genuine Expedia guest review
Other trip Dec 26, 2014
Nichole
US
2.0 / 5Fair
"Needs a bathroom renovation"
Hotel needs a renovation. The bathroom in the room is pretty old.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Orlando Universal, Florida
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
2 night family trip Dec 21, 2014
Agustin
US
5.0 / 5Outstanding
"Great Hotel"
Excellent hotel. Very clean and modern. Friendly service. Coffee and breakfast complimentary.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
Dan
US
5.0 / 5Outstanding
"Great stay"
The staff was very helpful and friendly. We got a free upgrade being on our honeymoon and enjoyed it so much we booked an extra night. Close to universal studios and downtown Disney.
Genuine Hotels.com guest review
2 night romance trip Dec 17, 2014
Becky
US
5.0 / 5Outstanding
Wonderful stay at the hotel. The staff went out of their way to make my accommodations well. Really nice room, quite, and a really enjoyable stay.
Genuine Expedia guest review
Other trip Dec 15, 2014
Ian
US
3.0 / 5Good
"Ok"
The staff was very friendly. The Hotel could have been cleaner. Price was to high for this quality of hotel.
Genuine Hotels.com guest review
1 night business trip Dec 4, 2014
A Traveler
US
3.0 / 5Good
"Breakfast and WIFI"
The breakfast is fatal. the wifi room never worked because the signal does not reach.
Genuine Expedia guest review
Other trip Dec 9, 2014
Andres
US
4.0 / 5Excellent
"Friendly and helpful front desk."
Great breakfast, clean rooms a little too far downtown disney and from the Magic kingdom
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
3.0 / 5Good
"Internet is sucks!"
The internet is so slow.
Genuine Hotels.com guest review
1 night business trip Nov 28, 2014
Girlie
US
3.0 / 5Good
"Location was fantastic!"
The hotel location was great. It is near universal studio and shopping center. Breakfast was good. Staffs were very kind, but room smelled so much. It was terrible.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
Miyoung
US
3.0 / 5Good
"recomended"
Good place to stay. Also good price.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
A Traveler
US
1.0 / 5Poor
"Good location to Universal & Disney"
Pillows were moldy and gave us Pink-eye. Rooms were moldy and dank smelling, unpleasant at best. Hotel staff catered to Hiapanic / Latinos over caucasion.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Orlando Universal, Florida
Thank you for taking the time to write your review. The Country Inn & Suites, Orlando Universal and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. Our team works hard to make sure our guests are comfortable and receive our best service. We appreciate you bringing this matter to our attention.
Other trip Nov 25, 2014
JimTheScot
US
4.0 / 5Excellent
"Good hotel"
The service is very worm, especially from the lady at the bereakfest. Overall the hotel is nice and the location is convience. This is my second time and i will be back next time.
Genuine Hotels.com guest review
3 night family trip Nov 19, 2014
Ronen
US
4.0 / 5Excellent
"Recent business trip to Orlando"
The lady working the breakfast was amazing and so friendly, we looked forward to seeing her every morning! Thanks for the great service!!!
Genuine Hotels.com guest review
5 night business trip Nov 16, 2014
Randy
US
4.0 / 5Excellent
"Great place to stay in Orlando! Great location!"
This hotel is located just off Universal Boulevard that runs parallel to International Drive. Far enough not to be caught with the tourist crowd and conveniently located from convention centers, theme parks, malls, restaurants, etc. The breakfast is OK considering that is included, get there early! I will stay again in this place without a doubt. The staff is very helpful!
Genuine Expedia guest review
Other trip Nov 20, 2014
Beli
US
5.0 / 5Outstanding
"Clean room, great breakfast. Nadia was the best!"
Nadia always greeted us with a huge smile. She would make my waffle, set the table, and clean the table. I loved her, she is the best asset you have. Everything was good and hot. The only bad thing I can say, and it's minor, was the shower head was loose, every time I moved the shower head direction, I thought the pipe was coming out of the wall. The bed was comfortable. All good.
Genuine Expedia guest review
Other trip Nov 20, 2014
Jean
US
4.0 / 5Excellent
"Hotel location is great.close to plenty of things."
Had to go to school for a few days, hotel is well worth cost.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"Orlando hotel for iaapa"
Desk could not figure out how to use my credit card. Worked everywhere else. Breakfast was a food fight with bulk families. Ran out of everything by 8:45. Wifi reception horrible.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Orlando Universal, Florida
Thank you for taking the time to write your review. The Country Inn & Suites Orlando Universal and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. We appreciate you bringing this matter to our attention so that we correct this situation so it does not occur again.
2 night business trip Nov 16, 2014
toby
US
5.0 / 5Outstanding
We plan to stay at this hotel again in the future. The shuttle service was great to the parks and the rooms/facilities are updated and clean. The staff was very helpful in any questions we had.
Genuine Expedia guest review
Other trip Nov 19, 2014
margaret
US
3.0 / 5Good
"Decent rooms, loooong waits"
There was a long line at check-in when we got there just after 11pm, and it looked like there was a shift change. Everyone had to wait about 15-20 minutes before someone would help check them in. The man at the desk was very nice, though, but it seemed like poor planning to have so many people waiting to check in with 3-4 employees up there counting money and only 1 checking people in. The room was fine, though the water pressure in the shower was awful. Breakfast the next day was good, but they refilled items very seldomly (some items were never refilled throughout our entire breakfast), so people were waiting for a long time for scrambled eggs. We gave up on waiting and left. The lady cleaning tables was very friendly, but again, the long wait seemed like poor planning, especially when there was a room full of hotel guests waiting for breakfast, and still over an hour until breakfast was over.
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
Dorci
US
3.0 / 5Good
OK hotel for value. Don't expect anything from breakfast.
Genuine Expedia guest review
Other trip Nov 17, 2014
A Traveler
US
5.0 / 5Outstanding
"great hotel"
Cannot say enough good things about this hotel the staff was phenomenal their breakfast so great to well worth the money I will stay here again
Genuine Hotels.com guest review
2 night business trip Nov 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Love the big hot breakfasts"
Stairs need vacuuming at least once a day, as they lead from breakfast area, contain food crumbs, not done in 3 day stay
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
"love the no smoking/ no pets hotel"
Need to pay attention to the carpeted stairs, had white powdered donuts on , not cleaned entire stay. Stairs leads from the breakfast area.
Genuine Hotels.com guest review
2 night trip with friends Nov 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Impressive !!"
Excellent for this hotel chain.
Genuine Hotels.com guest review
3 night romance trip Nov 2, 2014
Yongyos
US
5.0 / 5Outstanding
"Great place to stay, easy location"
The hotel was clean. Everyone was super friendly. Breakfast was delicious.
Genuine Hotels.com guest review
2 night family trip Nov 1, 2014
Cara
US
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