All hotels in Andover, Massachusetts, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here4 Tech Drive, Andover, MA, 01810, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 217 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.3
2.0 / 5Fair
"Usually love this hotel but disappointed this time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We"ve stayed at this hotel many times,when it was Staybridge and now Sonesta. First I must say we were happy with the staff.Very pleasant and helpful.The cleanliness of our room was exceptional as usual which is the primary reason we keep coming back. However my husband & I were vey disappointed to see that the hotel was under heavy construction. We totally understand that hotels must renovate however I was extremely disappointed that neither Sonesta nor Expedia made us aware of the renovation ahead of time.We searched the Sonesta website and there is nothing whatsoever about the renovation.That is an unkindness to people who are booking the hotel expecting to find the amenities and condition to be what is advertised on the website. Due to construction, instead of a large beautiful lobby/seating area we are used to, we had to use a side door to access a tiny room that was serving as the temp lobby. Instead of the nice hot breakfast thats advertised and in our opinion, one of the best amenities the hotel offers, there was only a small, cold continental breakfast. Upon checking in, a luggage cart was difficult to find(A housekeeper was helpful in locating it for us)but because there are only ramps in the front of the hotel which was entirely blocked because of construction, we were unable to bring the cart to the car and had to carry our stuff to the sidewalk. On leaving,no carts were visible anywhere. We should have been notified about the construction by Expedia or Sonesta
Genuine Expedia guest review
Other trip Jul 21, 2014
Victoria
US
3.0 / 5Good
"Nice when renovations are complete"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was nice and I would definitely stay again. I would just recommend that more advertisement be in place where the lobby was closed for renovations. Also the pull out coach was broken in our room.
Genuine Expedia guest review
Other trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel If You Have Pets"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stay at this hotel as a halfway point between NJ and ME. We love it here. It's clean, comfortable, and quiet. They allow pets as well. The best part is that the hotel is located within a business complex so when it's the weekend or after work gets out, it allows for taking a nice long stroll with your dogs! I'm not sure what activities are in the area. Maybe a lot of the guests head to Boston. For us, it's just a halfway point on our drive. One thing to note - the hotel is currently under renovations due to be completed in September 2014. Therefore, the grounds are a bit messy and, depending on where your room may be, it could be noisy. They are also not currently providing a continental breakfast. It's now grab and go. You can get muffins, bagels, coffee, OJ; but that is about it. If you were to stay there for multiple days, I can imagine this would be awful. And for some reason, this renovation isn't on any websites. You find out when you check in. Yikes. That's not good business. In any case, after September 2014, this is the place to be.
Genuine Expedia guest review
Other trip Jul 4, 2014
A Traveler
US
4.0 / 5Excellent
"Under construction"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We did not know the hotel had construction going on...slight inconvenience, but handled well. This did mean no hot breakfast. Hotel otherwise was clean and nice, and our room was in the yet to be updated area.
Genuine Hotels.com guest review
1 night business trip Jun 21, 2014
A Traveler
US
3.0 / 5Good
"very average; in middle of renovation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
friendly staff couldn't make up for the fact that the renovation is still underway - the new facade looks nice outside but the rooms were still old inside, some interesting cooking smells from some of the more permanent guests, smoking rooms down the hall form non-smoking rooms, super-loud AC units etc... and we had to go outside to get to the temporary breakfast area in the temporary lobby... this will be nice when it is re-done
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
GH13
US
5.0 / 5Outstanding
"Ideal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The perfect place. Roomy, client to highway, breakfast was very good. ,
Genuine Expedia guest review
Other trip May 26, 2014
stu
US
5.0 / 5Outstanding
"Good Hotel/Great Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The check-in was fastest yet. The room was quite big to my surprise. Fitness Center really small and no water dispenser. That is a MUST!! Breakfast was quite good, coffee not so good. Overall very good place to stay and definitely will stay again and recommend to others.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2014
Lisa
US
4.0 / 5Excellent
"A little frustrated when I first got there"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Front desk was empty and no one was around for a good 5-6 minutes. I had to go around and yell for someone who finally showed up and didn't even apologize for leaving me and my gf hanging. Very arrogant attitude by this individual and a terrible way to be treated !!
Genuine Expedia guest review
Other trip Apr 1, 2014
John
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Worth the cost of staying there for week end. staff members were great and everything was as expected.
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
4.0 / 5Excellent
"Great with some exceptions."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me and my girlfriend had decided to book a room about a half hour before we arrived, they were very delightful and helped us immediately! As soon as we got to the hotel the inside was beautiful and very home-like. When we went up to our bedroom the locks for the door were unsuccessful making us wait about a halfhour for the door to open. The older woman at the front desk was very eager to help. The hallways were very loud on our floor which seemed like a party. When we finally got into the hotel room it was very cozy and thankfully quiet. The room was spectacular, equipped with its own kitchen and large closet and tub. The next morning we had woken up around 9:00 to a knock at the door from maintenance, least to say we were upset of how early it was, but to then know they were installing new doorknobs and we had to wait until they were finished we had to get the last of the all you could eat breakfast. The gym was fantastic and we were the only ones working out at the time. Coming back and taking a shower, i was interrupted by yet another knock of room cleaning, (about an hour before checkout). I politely asked if they would come back later and they didnt seem to mind all that much. Overall the hotel was beautiful the breakfast was fantastic and the room was all we couldve asked for but the staff didnt put the people visiting needs before their own.
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
Heather
US
5.0 / 5Outstanding
"Visiting Family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel when travelling with kids. Stayed in 1 bedroom suite, kids slept on sofa bed happily. Rooms have full kitchen and hotel serves breakfast. Location is located right off I93 - great highway access. 30 mins to Boston and 30 mins to Manchester NH. Very spacious, lots of storage in the room and free laundry facilities. We have stayed in many different hotels when returning to Boston area to visit family and the space and facilities made this hotel truly great and easy when travelling with young children.
Genuine Expedia guest review
Other trip Mar 20, 2014
kate
US
2.0 / 5Fair
"Hallways smelled like smoke"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The place seemed old and run down. Price more expensive than a similar place down the road which we have stayed that was much better. Very old small T.V. in the livingroom. Could hardly see the football game. Room was not ready for check in at 3:00 pm as promised. Would not elect to stay there again. Friends that stayed in another room had reccommended it.
Genuine Hotels.com guest review
1 night trip with friends Jan 11, 2014
A Traveler
US
4.0 / 5Excellent
"Great suites for families!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had previously stayed in Feb. 2013 in a 1 bedroom suite and loved it, so this time we decided to splurge and booked a two bedroom suite to spend Christmas in. We are a family of 5 and we all fit perfectly. We even put a little artificial tree in the living room for Santa to put the gifts under. The kitchenette was small & trying to cook dinner on it caused the fire alarm to go off, since the microwave/smoke extractor was pretty much useless, but better than nothing. There were two bathrooms, which was also GREAT and unexpected. In general the service was great, although housekeeping was inconsistent, not coming twice during our 11 night stay, we figured because there were people in the room all day. The free breakfast was also convenient, although not exactly gourmet. The staff was very accommodating and even allowed us to host an extended family poker gathering at the great room with all the uncles and cousins. We absolutely love this place and will continue to be our home away from home when we visit our family in Massachusetts.
Genuine Expedia guest review
Other trip Jan 6, 2014
RLG
US
5.0 / 5Outstanding
"Great spot near Lowell, Mass."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Looking for a place to stay while visiting relatives in Lowell after Christmas, I found Sonesta Es Suites through their exceptional ratings on TripAdvisor. Let me say that they did not disappoint. While set up for extended stay customers and located near a business park, the location is quite convienent and the suites come fully equipted, requiring you to only provide the food. The suite was clean and bright and came fully appointed with a two-burner cooktop, microwave, dish washer, coffee machine, refrigerator/freezer, pots, pans, microwave bowls, flatware, dish towels and detergent. There were 2 televisions with cable, a comfortable king-size bed, as well as all the normal bathroom amentities. The breakfast was included and was quite impressive. everything from waffles, hot and cold cereal, muffins, bagels, pastry, yougart, scrambled eggs, toast, assorted salad items, juices, coffee and tea. The staff was helpful and friendly. I would not hesitate to highly recommend this location to anyone looking for a clean, well appointed and reasonably price accomodation in the Lowell/Andover area. We look for forward to staying there again on our next visit.
Genuine Expedia guest review
Other trip Dec 30, 2013
Wats7
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We checked in late, and the lady that met us at the desk knew our name. The breakfast the morning after our stay was excellent, and the later checkout time was exactly what we needed. The room's amenities were wonderful, but the room needed some updates - bathroom plaster was cracking, no comforter on the bed though it was getting cold out, etc.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
A Traveler
US
2.0 / 5Fair
"Poor Service Front Office Personal"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
The elderly lady at the front office did not want to do anything and was unprofessional. She said everyone worked there has left, "Amy left" and she was the only one still worked there. I hope if she works at the front office for one more day, she should still do her job.
Genuine Hotels.com guest review
3 night trip Oct 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel...somewhat difficult to find."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Left World series game 1 at about midnight in Boston and drove up to Andover, Mass. Had a great deal of trouble seeing poorly lit street signs for turns into poorly lit business park where hotel was situated. Spent 30 minutes driving around pitch black forested business park trying to find hotel. I tried every side street and parking lot till i found Sonesta. Stay AT Sonesta was great and accomodations were very good. GET SOME SIGNS!!!! Not everyone has GPS in their car!
Genuine Expedia guest review
Other trip Oct 26, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Only thing we didn't like was the pillows. They were over stuffed feather pillows and very uncomfortable to sleep on. There were a lot of choices at breakfast and everything was delicious.
Genuine Hotels.com guest review
2 night family trip Oct 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Extremely satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent hotel! Clean and spacious room, with all the necessary amenities. Staff was extremely gracious, helpful, and friendly. Complimentary breakfast was awesome. Will definitely stay again.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
Carmen
US
4.0 / 5Excellent
"Nice experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good experience from check in to check out. Clean Room, Nice Brekfast, Good Service/
Genuine Expedia guest review
Other trip Oct 22, 2013
Richard
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of the cleanest, nicest hotels I have ever stayed in. It was excellent in every way, including the large well stocked breakfast bar. I can not think of any part of my stay there which was not excellent.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
Andrew
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved this room and the staff. Beds comfortable, amenities plentiful, breakfast ample, staff very nice. We had a great stay and will stay again next time we visit Boston area.
Genuine Hotels.com guest review
3 night family trip Oct 9, 2013
toni
US
2.0 / 5Fair
"not a comfortable stay"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
I got a huge handicap room that was not updated and I did not feel comfortable in at the least. Nothing from the breakfast buffet was appetizing at all, and (my boyfriend who eats everything) agreed with me. The room was clean but I was happy to check out of it. Would not stay there again.
Genuine Hotels.com guest review
1 night trip Oct 10, 2013
A Traveler
US
4.0 / 5Excellent
"Smoke on non-smoking floor..... big time"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
staff helpful. breakfast good, though we were not warned that serving time ended half hour earlier on weekday (so we missed it). TERRIBLE problem with smoke coming in under our door from smokers on our floor. Hallway had enough smoke that you could see it. All rooms were "non-smoking." Laundry room no charge and great.
Genuine Expedia guest review
Other trip Oct 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Fabulous Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was an amazing place to stay at an equally amazing rate. We had a studio queen suite. In it was a kitchenette complete with full sized fridge with ice maker, small stove, sink, and dishwasher ... Not to mention a full sized microwave. On site is a basketball court, guest grilling area, gym, and laundry facilities. The room was very well arranged, immaculate, and quiet. I would recommend this location to anyone...and will surely be booking there again.
Genuine Expedia guest review
Other trip Oct 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Breakfast was nice, affordable and conveniently located
Genuine Hotels.com guest review
1 night family trip Oct 5, 2013
Siva
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was so pleasantly surprised at how great this place was. I had never heard of Sonesta Suites and I'm glad that the reviews were spot on. The breakfast was great with such a great variety of choices...muffins, bagels, yogurt, eggs, sausage, waffles, oatmeal, etc., and the 24 hour coffee bar was a life saver! Staff was very friendly and knowledgeable. We had a queen suite room that was comfortable and spacious and the kitchenette was so convenient and a great money saver for storing and preparing food. For what we got, it was a total bargain...I would definitely stay here again and would recommend this hotel to anyone!
Genuine Hotels.com guest review
2 night trip Oct 4, 2013
CB
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very clean breakfast was warm and tasty. Front desk staff friendly. Will stay again.
Genuine Hotels.com guest review
1 night trip Sep 21, 2013
A Traveler
US
4.0 / 5Excellent
"Worked for us"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Older hotel but clean, good service, good breakfast.
Genuine Hotels.com guest review
3 night family trip Sep 7, 2013
A Traveler
US
4.0 / 5Excellent
"Good stay as usual!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We love the cleanliness of this hotel. Have stayed here many times before and it has consistently been clean and the staff courteous.
Genuine Expedia guest review
Other trip Sep 12, 2013
Victoria
US
4.0 / 5Excellent
"Quiet Saturday night"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Attended a wedding and wanted a nice quiet room. Nice location: outdoor scenic and very clean. Staff was pleasant: attempted to upgrade us, but was unable to accomidate due to high volume of guest. Room was on the 3rd floor - good elevator (clean). The Good: Room was spacious with very nice kitchen area. Stove burners, but no oven. Nice sink, dishwasher with a spacious fridge and full size micro-wave. Bed was comfortable, good soft sheets and pillow cases. The Bad: no flat screen TV's (neither the main room nor the bed room); air conditioning was noisy... nice powerful fan, but the blower was above the bedroom TV and made you turn the volume up a bit to hear. Shower was OK - plenty of hot water, and a removeable head to get all those nooks and crannies... Plenty of towels and bathroom amenities. Soap was "OK"... combo shampoo / conditioner. Shower cap-yes, shoe shine rag - no...
Genuine Expedia guest review
Other trip Sep 11, 2013
Joe from NH
US
3.0 / 5Good
"Pretty nice place with a few flaws"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was fine. Just had really uncomfortable bed and curtains that didn't block light out.
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is an extended star hotel. I only needed 1 night but I could see that if I needed more nights this would be a very comfortable place to stay. The girl at the front desk was pleasant but not very competent. She didn't activate my key card and also made an error with my billing.
Genuine Hotels.com guest review
1 night business trip Aug 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to the highway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was very clean and was very comfortable. It was right off the highway which was easy to find and to get around.
Genuine Expedia guest review
Other trip Aug 24, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My room was comfortable and spacious. The front desk people were very pleasant and accommodating. Breakfast was great, and the pool was awesome. I wish I could have stayed longer, and honestly, wish I didn't have to leave to attend a local wedding.
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
Susan
US
5.0 / 5Outstanding
"Nice hotel for wonderful stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I needed a handicapped accessible suite and was totally satisfied with room and bathroom. Plenty of room for walking with my walker, bathroom I had everything I ever needed for my safety an enjoyable experience all the way around. Will definitely use again if needed.
Genuine Expedia guest review
Other trip Aug 18, 2013
Susie
US
5.0 / 5Outstanding
"Tucked away in a quiet corner...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is about 30 minutes outside of Boston. We were there on a weekend and there was no traffic getting to the hotel. It is tucked away in a corporate park. Building is beautiful as well as the grounds. The room was wonderful, clean and comfortable beds with very strong water pressure in the shower. Staff was very helpful and pleasant. Only complaint was that the breakfast area should be larger to accomodate all the guests coming down for breakfast. Not enough staff in the breakfast area to change out coffee,bring in milk and clean dishes, etc. Could use another waffle iron as that was the most popular breakfast item and the toaster took forever to toast.
Genuine Hotels.com guest review
2 night family trip Aug 9, 2013
Weiss Family
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I stayed for a week while visiting Reading, MA. It was about a 15 minute drive, but well worth it. I was pleasantly surprised. On my way there, I had gotten lost (my GPS had the wrong address somehow). I called the hotel and the front desk gave me directions without any problem. Once I arrived, she asked if I was the one who called for directions and promptly checked me in. She also made it a point to tell me to let her know if my allergies bothered me in the room...I had made a note on my reservation that I have severe allergies and needed a room that didn't allow pets. The room ended up being fine - later, she checked again with me to make sure it didn't bother my allergies. The room itself was fine - clean (I got a studio room), spacious, free wireless, etc...everything you would need. I went shopping for the kitchen, which is one of the reasons I chose this hotel. The exercise room was adequate. I did like the treadmill because it was pretty high tech. Breakfast each morning was the usual you would find. On certain evenings they even provide dinner (free). The cookout night was very popular. The other nights were just a salad and some meats. There was a small convenience area where I bought a few items and the price was reasonable. There are a few restaurants nearby...I would not recommend going to the "Chateau." Check out was painless. My paperwork was ready to go and I was on my way. I would definitely consider this hotel again.
Genuine Hotels.com guest review
5 night business trip Aug 4, 2013
CM
US
4.0 / 5Excellent
"It was generally good to very good and beyond"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Every aspect of the very short stay was good to very good. Minor issues-the couch in the room was very small and not comfortable at all and I did not have an HD TV in the room, which was the Studio (smallest of the rooms offered). Other than that, I was very happy and impressed with the overall quality of the room and the hotel in general and the amount extra ammenities in place in my room, given the extremely reasonable price paid for the room. I would absolutely stay there again.
Genuine Hotels.com guest review
1 night trip Aug 10, 2013
Rich
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've stayed at this particular Sonesta twice now. It is very clean, the room is comfortable and clean. The bed and pillows were extremely comfy!!! Will stay here again.
Genuine Hotels.com guest review
1 night trip Jul 27, 2013
Kathy
US
5.0 / 5Outstanding
"pleasantly surprised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
reasonably priced, 2 room suite ideal for family of 4
Genuine Hotels.com guest review
2 night trip Jul 26, 2013
Steve
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place would stay again, Clean and rooms were so comfy and roomy. Nice staff and great place to stay.
Genuine Hotels.com guest review
1 night trip Jul 25, 2013
patty
US
5.0 / 5Outstanding
"Loved my stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me and my family had a great experience at sonesta hotel. The staff was very friendly, the hotel was really nice and the breakfast buffet was awesome, we will definitely come back.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
Keila
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our short stay
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
A Traveler
US
4.0 / 5Excellent
"Wonderful two-bedroom for family with young kids"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We really enjoyed our stay here. They have large two bedroom suites with a full kitchen, living area with couches and coffee table, and two full bathrooms. We were able to very comfortably fit me, my wife, our 5 year old and our 1 year old. They brought a wonderful crib up for us. The breakfast was good and had plenty of options. I would definitely stay here again and probably the preferred choice for our next stay in the Lowell/Boston area.
Genuine Hotels.com guest review
2 night trip Jul 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient to highway and spacious suite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great space for a great price! Comfortable beds, clean bathrooms. Good breakfast included. Grounds were well kept. Staff very friendly and helpful.
Genuine Hotels.com guest review
1 night trip Jun 21, 2013
LS
US
4.0 / 5Excellent
"Nice hotel, conveniently located to major highways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay, the room was clean, the bed very comfortable. The only drawback was that the bathroom door would not stay latched and that we woke up when the sun rose because we didn't have drapes that covered the windows, just sheers. But the hotel was conveniently located to highways, the breakfast was very substantial and the staff were very nice. I would definitely stay at the thotel again.
Genuine Expedia guest review
Other trip Jun 23, 2013
Josie
US
5.0 / 5Outstanding
"Spacious, spotless, comfortable room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My family loved our suite, which slept the five of us comfortably. Complementary salad bar and soft drinks on the evening of our arrivial was an unexpected bonus. Suite had a full size refrigerator and other kitchen appliances. Location is just off I-93, about 1/2 hour from downtown Boston. My only, very minor quibble is that the hotel is somewhat hard to find, as I didn't see a sign for the property outside on River Road.
Genuine Hotels.com guest review
1 night family trip Jun 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient location - near interstate highways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay. The room was very comfortable and the complimentary breakfast included a variety of food. The nearby walking trails were great for morning exercise.
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
MAP
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Convenient to highway, clean, quiet , and great breakfast.
Genuine Hotels.com guest review
2 night trip Jun 13, 2013
Bob
US
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