"Tucked away in a quiet corner...."
The hotel is about 30 minutes outside of Boston. We were there on a weekend and there was no traffic getting to the hotel. It is tucked away in a corporate park. Building is beautiful as well as the grounds. The room was wonderful, clean and comfortable beds with very strong water pressure in the shower. Staff was very helpful and pleasant. Only complaint […] was that the breakfast area should be larger to accomodate all the guests coming down for breakfast. Not enough staff in the breakfast area to change out coffee,bring in milk and clean dishes, etc. Could use another waffle iron as that was the most popular breakfast item and the toaster took forever to toast. Read moreGenuine Hotels.com guest review
I stayed for a week while visiting Reading, MA. It was about a 15 minute drive, but well worth it. I was pleasantly surprised. On my way there, I had gotten lost (my GPS had the wrong address somehow). I called the hotel and the front desk gave me directions without any problem. Once I arrived, she asked if I was the one who called for directions and […] promptly checked me in. She also made it a point to tell me to let her know if my allergies bothered me in the room...I had made a note on my reservation that I have severe allergies and needed a room that didn't allow pets. The room ended up being fine - later, she checked again with me to make sure it didn't bother my allergies. The room itself was fine - clean (I got a studio room), spacious, free wireless, etc...everything you would need. I went shopping for the kitchen, which is one of the reasons I chose this hotel. The exercise room was adequate. I did like the treadmill because it was pretty high tech. Breakfast each morning was the usual you would find. On certain evenings they even provide dinner (free). The cookout night was very popular. The other nights were just a salad and some meats. There was a small convenience area where I bought a few items and the price was reasonable. There are a few restaurants nearby...I would not recommend going to the "Chateau." Check out was painless. My paperwork was ready to go and I was on my way. I would definitely consider this hotel again. Read moreGenuine Hotels.com guest review
"It was generally good to very good and beyond"
Every aspect of the very short stay was good to very good. Minor issues-the couch in the room was very small and not comfortable at all and I did not have an HD TV in the room, which was the Studio (smallest of the rooms offered). Other than that, I was very happy and impressed with the overall quality of the room and the hotel in general and the amount […] extra ammenities in place in my room, given the extremely reasonable price paid for the room. I would absolutely stay there again. Read moreGenuine Hotels.com guest review
I've stayed at this particular Sonesta twice now. It is very clean, the room is comfortable and clean. The bed and pillows were extremely comfy!!! Will stay here again.Genuine Hotels.com guest review
reasonably priced, 2 room suite ideal for family of 4Genuine Hotels.com guest review
Great place would stay again, Clean and rooms were so comfy and roomy. Nice staff and great place to stay.Genuine Hotels.com guest review
"Loved my stay!!"
Me and my family had a great experience at sonesta hotel. The staff was very friendly, the hotel was really nice and the breakfast buffet was awesome, we will definitely come back.Genuine Hotels.com guest review
We enjoyed our short stayGenuine Hotels.com guest review
"Wonderful two-bedroom for family with young kids"
We really enjoyed our stay here. They have large two bedroom suites with a full kitchen, living area with couches and coffee table, and two full bathrooms. We were able to very comfortably fit me, my wife, our 5 year old and our 1 year old. They brought a wonderful crib up for us. The breakfast was good and had plenty of options. I would definitely […] stay here again and probably the preferred choice for our next stay in the Lowell/Boston area. Read moreGenuine Hotels.com guest review
"Convenient to highway and spacious suite"
Great space for a great price! Comfortable beds, clean bathrooms. Good breakfast included. Grounds were well kept. Staff very friendly and helpful.Genuine Hotels.com guest review
"Nice hotel, conveniently located to major highways"
We enjoyed our stay, the room was clean, the bed very comfortable. The only drawback was that the bathroom door would not stay latched and that we woke up when the sun rose because we didn't have drapes that covered the windows, just sheers. But the hotel was conveniently located to highways, the breakfast was very substantial and the staff were very […] nice. I would definitely stay at the thotel again. Read moreGenuine Expedia guest review
"Spacious, spotless, comfortable room"
My family loved our suite, which slept the five of us comfortably. Complementary salad bar and soft drinks on the evening of our arrivial was an unexpected bonus. Suite had a full size refrigerator and other kitchen appliances. Location is just off I-93, about 1/2 hour from downtown Boston. My only, very minor quibble is that the hotel is somewhat hard […] to find, as I didn't see a sign for the property outside on River Road. Read moreGenuine Hotels.com guest review
"Convenient location - near interstate highways"
We had a great stay. The room was very comfortable and the complimentary breakfast included a variety of food. The nearby walking trails were great for morning exercise.Genuine Hotels.com guest review
Convenient to highway, clean, quiet , and great breakfast.Genuine Hotels.com guest review
"great breakfast buffet"
Amanda at the front desk was rude. Everything else was fine.Genuine Hotels.com guest review
This was a good choice. It is close to two nice restaurants. and is being remodeled.Genuine Hotels.com guest review
"fit the need"
This stay was simple and the Sonesta served my needs admirably. Full sized refrigerator allowed me to bring necessary ice packs. Would stay here again. Only missed being in Andover proper as it is such a charming town, but wouldn't have had the time to enjoy it anyhow!Genuine Hotels.com guest review
"Comfortable & convenient"
EnjoyableGenuine Hotels.com guest review
"Nice and reasonable hotel"
It was just an overnight stay before a destination. The room was clean, quiet, comfortable and reasonable. We liked the hotel, though the complementary breakfast was ok. Because it was Memorial day holiday weekend, there were many guests, which were more than the staffs can handle.Genuine Hotels.com guest review
"Good family Suites"
1. Room cleaning service was missed - Very disappointing - breakfast service was slow and seemed chaotic. Gretta locations and clean rooms - overall good if the room service can be fixedGenuine Hotels.com guest review
"Best personal service I think we have ever had!"
The service of the front desk girl was top notch, she was bright,friendly and helpful ! She worked the desk around the 8 p.m. Shift on 5/25/2013 . I include that because I did not get her name. She made our stay one I would comment on. Kudos for this excellent employee! Only complaint I had was lobby television on all night at a level we could hear […] in our room. Read moreGenuine Hotels.com guest review
There was a strong smell of marijuana in the hall ways. Garbage outside of door ways. Clean sheets were not put on the beds when the room was made up.Genuine Expedia guest review
Check in was quick & efficient. The room that we checked into was just above two large A/C compressors. I called the desk, and in less than 10 minutes, they had us in a different room. Very helpful!Genuine Hotels.com guest review
"sonesta es andover mass"
everything was very good. The only complaint was that the tv's were not high definition. Breakfast buffet was excellentGenuine Expedia guest review
"Great stay as usual."
We stay here whenever we visit family in the area because the price is reasonable and we don't have to book two rooms when we need a suite. This particular stay our room was a bit musty smelling when we entered. Other than that, we enjoyed the great service we've come to expect.Genuine Hotels.com guest review
I will try to stay here whenever I'm in the area.Genuine Hotels.com guest review
"Good all around hotel."
Comfortable rooms with great breakfast in a quiet location. Could use some upgrades especially to newer TVs etc.Genuine Expedia guest review
I was very pleased with my stay and would definitely come back. I especiallyI liked all the ammenities that it offered.Genuine Hotels.com guest review
good rate good room good foodGenuine Hotels.com guest review
Was pleasantly surprised by the condition of the hotel and size of the room. Great value. Would definitely stay there againGenuine Expedia guest review
"a great find"
this was a great find! staff were extremely friendly and professional and our room was outstanding. if we ever come out this way again we will definitely stay here again.Genuine Expedia guest review
"Awesome pet friendly hotel!"
The staff at the Sonesta could not have been more accommodating and helpful. They were awesome! Every request was met with a smile and a can-do attitude. The room was perfect for our needs, as we were traveling with our large German Shepherd dog. The room was located directly near the exit stair well to make it easy for walking. We had lots of space […] for meal prep, TV viewing, and sleeping. Would definitely stay at this hotel again. Great price capped off a very enjoyable stay! Read moreGenuine Hotels.com guest review
"excellent value, plenty of space"
Two bedroom suite was very roomy and perfect for two adults and 2 teenagers. It was great to have two twin beds for our sons instead of having to put someone in a rollaway bed. Beds were very comfortable.Staff friendly and helpful. We stayed only one night so cannot comment on the facilities.Genuine Hotels.com guest review
"great hotel for business travel"
All the comforts of home in a suite! Delicious breakfast in the am. For business travelers a welcomed break to the regular hotel room because these have full kitchens.Genuine Hotels.com guest review
"Good Hotel housekeeping can be better"
Overall it is a good place for a longer stay. Housekeeping could do a better job. We stayed for a week, they only came to change towels and took away the trash. They did not bother to vacuum the floor, and did not leave any detergent for the dish washer. The suite is comfortable, the beds indeed poor quality, I was unable to sleep comfortably.Genuine Hotels.com guest review
Good except bed was supposedly a queen size, maybe for LEPRECHAUNS, I would classify as full sizeGenuine Hotels.com guest review
"Nice big roomsl"
My room was perfect for our family. It was nice and big with 3 older style tvs, but we didn't mind. Our only complaint was the buffet breakfast. When we got there, there were not any plates. Eventually plastic plates came out. Then I got my orange juice and realized it was mostly water, I couldn't drink it. They were also out of waffle mix. Overall […] i would stay again, even though the beds were very firm Read moreGenuine Hotels.com guest review
"exterior needs work"
The exterior of the building could be spruced up a bit. cobwebs, and the brickwork needs some repair.Genuine Expedia guest review
"Very Nice Suburban Hotel"
friendly desk staff, good selection and decent quality breakfast buffet, 2 bedroom suite was spacious (BR,LR/Kitchen with full size fridge and dishwasher,BR), with TVs in all 3 rooms, and cost less than 2 separate rooms at other hotels in the area. Pet friendly was a plus for us. Ample free parking. Staff respected our 'D-N-D' card. Only downside is […] that it's located in a 'tech park' so no neighborhood to walk in, but that's suburban Beantown. all in all 4-5 stars!!! we'd gladly stay again. Read moreGenuine Expedia guest review
"Great hotel at a good price!"
We were all very happy with this hotel...we had a group of 15 people and were very happy with the numbers that we could put into each room due to assortment of number and type of beds plus pull-out couches! It's always nice too to have a frig when you're travelling! We would definitely stay here again!Genuine Hotels.com guest review
"Very comfortable and worth another try"
The hotel room was extremely comfortable for four of us. It also appeared to be very clean but there was a terrible odor that hit us as soon as we walked in the door. The air vent coming into the bedroom was loud and woke me up several times during the night and then we were all woken up very early because of a group of guys playing basketball in the […] court right outside our bedroom. I would definitely give another Sonesta location a try because of the comfort. The noise situation wasn't totally their fault and who knows what the odor was... Read moreGenuine Expedia guest review
"Still good but could use updating"
We've stayed here before and found it convenient to the Andover area. Rooms are ready for updating especially older TV's. Can be noisy on weekends with large groups (youth) staying up fairly late. Breakfast is excellent but occasionally can't get a seat due to limited tables.Genuine Expedia guest review
"Great Family hotel"
This was a great family get away. Big rooms, super nice staff, lots of families. I would recommend it.Genuine Hotels.com guest review
This hotel over all was great , the front desk staff on both day and night shift were extremely helpful and friendly. The Kitchen supervisor put out a wonderful breakfast and made sure everything was constantly stocked and was so nice to talk to. TV's are a little dated in the rooms. The maintenance could be a little bit better we had a light that didnt […] work well and some of the recepticles were very loose, the pool was dirty and didnt seem as though it was cleaned often. The bedding and towels were clean but the carpets looked like they hadnt been steam cleaned in a while, the bathrooms were fairly clean but little details were not looked after like stuff on the walls and the hair left in the bath tubs. Overall though its a nice comfortable hotel. Read moreGenuine Hotels.com guest review
"College Camp Visits Stay Saved by Agent"
I had booked by stay in the Staybridge Suites a week in advance and had expressly asked for a King Size non-smoking room for my son and I while we visited Holy Cross and Harvard through Hotels.Com. When I went to check in, Staybridge Suites initially had no record of the reservation that I had paid in advance. Moreover, when they did discover the reservation […] it was for a smoking room with twin beds, totally unacceptable. However, after speaking with the Hotels.com agent who handled the call that night. resolved the matter to beyond my satisfaction. He found a Hotel that met and even exceeded my initial booking arrangements that was only 10 minutes away. He also was able to add compensation for my inconvenience that will allow me to continue to be a Hotels.com customer. That was not going to be the case prior to his intervention. Read moreGenuine Hotels.com guest review
"Comfy, Convenient, Dirty"
The two bedroom, two bath layout was extremely comfortable. My boyfriend and I had privacy, as did his mother. We were in town for a wedding, and getting ready with separate bathrooms was effortless. We only stayed two nights, but could have easily stayed a week for the convenience of the room. The propery was quite nice and well maintained outside, […] but the interior could have been cleaner. The hall carpets badly needed cleaning. The walls in our room were filthy, the carpets weren't vacuumed well, lipstick was on the coffee mugs, and paint on the sofa. It was quite a distraction from how pleasant the rest of it was. Read moreGenuine Hotels.com guest review
"My favorite hotel!"
I have stayed at this Staybridge hotel many times and I love it here. It is my favorite hotel, always very clean and the amenities are wonderful.Genuine Expedia guest review
"Excellent, spacious and ADA compliant"
My room was very spacious, with plenty of room to move about if you were in a wheelchair or had other mobility issues. Sliding pocket door off the bedroom into the bath was convenient. Everything very handy! Definitely would recommend and will stay again next time I'm in this neck of the woods.Genuine Hotels.com guest review
"great place to stay"
We were in Dracut for a long weekend at a sports tournament. The hotel was within a 15 minute ride to where we needed to be. Nice quiet location right off the highway, but no noise from anything. Extra plus was the kitchenette so we didn't have to go out after a day of softball. Yet plenty of places to go close by if we wanted to. Really nice breakfast […] available. Have nothing but good things to say! Read moreGenuine Hotels.com guest review
"Canobie lake vacation!"
We had our grandchildren with us and the hotel met all of our needs.The hotel staff were courteous and extremely helpful.We enjoyed our stay and would not hesitate in staying there again!Genuine Hotels.com guest review
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