Book online or call:
800-246-8357This call is free. 24 hours a day, 7 days a week
"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
Location.
The Embassy Suites Chicago Downtown Lakefront is the closest of all the downtown Chicago, Ill., hotels to the Lake Michigan lakefront, only three blocks away. The blue-line trolley station across the street provides complimentary transportation to Navy Pier, Michigan Avenue shops and Tribune Tower, all within three blocks of the hotel.
Hotel Features.
The Embassy Suites Chicago Downtown Lakefront hosts a daily manager's reception that offers a variety of domestic beverages. PJ Clarke's restaurant serves American entrees while 511 North Bar serves cocktails, wine and beer. A glass wall divides the lobby and dining venues from an indoor pool and sauna. The fitness center boasts cardiovascular and strength-training equipment and discounts are available to the adjoining health center that offers fitness classes and spa treatments. The hotel offers braille or raised signage, accessibility equipment for the deaf, and handicapped parking.
Guestrooms.
The 455 guestrooms at the Embassy Suites Chicago Downtown Lakefront feature panoramic city or lake views from private bedrooms and separate living rooms. Granite-clad bathrooms feature framed mirrors. Armoires house flat-screen televisions and MP3 adaptors. High-speed and wireless Internet access is available for a fee. Kitchenettes feature refrigerators and granite countertops hold microwave ovens and coffeemakers. Accessible rooms with roll-in showers are available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Embassy Suites hosts complimentary cooked to order breakfast each morning and a daily complimentary manager's reception.
P.J. Clarke's Restaurant - Casual restaurant with long wooden bar, and Chicago sports memorabilia and celebrity photos on the walls. American cuisine such as hamburgers, barbecued ribs, steaks, and salads. Open for lunch, dinner, and late-night dining and drinks.
511 North - Room service menu for lunch and dinner includes sandwiches, pizza, ribs, and chicken. Children's menu available.
The Embassy Suites Chicago Downtown-Lakefront hotel has an indoor lap pool, spa tub, and sauna on the lobby level. A fitness room is equipped with treadmills, weight machine, elliptical machines, and stair machines.
About three blocks from the hotel is Chicago's 20-mile lakefront path, where bikes and in-line skates may be rented at several locations. Beach volleyball courts are available during summer months.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"GOOD BUISNESS TRIP LOCATION"
The buffet breakfast was really complete and I enjoyed it.
"girls weekend"
I stayed at a Embassy Suites in San Diego, CA which was a lot nicer. This one was nice but not as big as San Diego. I would stay again
"Nice stay"
Overall great value with free breakfast like you are on a cruise! Anything you wanted from donuts to made to order eggs! Managers happy hour with premium liquor wine and beer didn't hurt either!
The breakfast, evening drinks and overall stay at the hotel was great. The hotel was near capacity and the staff did an excellent job handling the crowds.
"Convenient location, but run down hotel"
Highlights were the friendliness of the staff and the breakfast is better than expected. However, the entire hotel has a run-down feel, especially our room. Wall paper is old and peeling off in some places. The entire building could use rennovation.
"wonderful in every way"
I was so happy with my visit at the Embassy Suites Downtown. The breakfast was delicious, the room was spacious and clean, and the location was wonderful. The staff was extremely friendly and helpful. I was able to walk to all the places I wanted to visit, and also able to walk to a meeting I was in town to attend. I was satisfied in every way, and […] would recommend it to anyone. Read more
"Wonderful Hotel"
We as a family of 4 stayed for three nights and enjoyed every minute. While there was a long line for the breakfast buffet and nightly free drinks, the lines went very fast and the staff had everything well organized. There is a Dominick's Grocery Store located on the corner adjacent to the Hotel which is open 24 hours. It is great location for Navy […] Pier and Michigan Ave. Maybe a 20 minute walk either way. We did take a taxi to the Shedd Aquarium but even that was under $20 for the 4 of us. I would suggest this Hotel to anyone who asks and we will definitely look into staying here again for any future trips in to Chicago. Read more
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Nice room, but smelled like smoke"
Our room was very nice and comfortable, however it really smelled like stale smoke in the room iteself and smoke out in the hallway even though we were on a non-smoking floor which was disappointing and the hotel was completely booked and we were unable to move to a different room.
This guest did not leave a comment.
"Embassy Suites Lakefront - Chicago IL"
Great location. About 4 blocks from Navy Pier, 2 blocks from Michigan Avenue, 6 blocks from Millenium Park. Small swimming pool. Great hotel for families.
"Embassy Suites Downtown Chicago - Lakefront"
Great Hotel, Great Area but parking was insanely priced. Way too expensive to park your car.
This guest did not leave a comment.
"Good place to stay for the weekend"
Overall a nice hotel to stay. The room was pretty nice and I liked how it was setup unlike the the typical hotel room. There was a bedroom and then a living area and a bathroom that separated the two rooms. Complimentary breakfast was also nice, didn't need to get out and get breakfast. Location wise, it wasn't to far from Michigan Ave and the shopping […] area. Maybe 2-3 blocks? I'd recommend this hotel and would definitely stay again. Read more
"Embassy suites lakefront"
Good hotel for families. Good location. Beds seemed small. More full size instead of queen! Breakfast buffet very busy.
Double beds only, wait for porter, no free Internet
The location was great and the room configuration very convenient. The only problem was that the hotel struggled to serve the full house of such a large hotel at breakfast. They had three serving lines but there were at least 25 people in each line which made serving yourself at breakfast a significant challenge. The hotel needs to figure out a better […] way to serve when they are full. Read more
The smell of the pool was a bit overwhelming in the hotel lobby. Lots of children in the hotel over Spring Break. Breakfast buffet was excellent.
This guest did not leave a comment.
"great value"
Large suites, great location. Includes full buffet breakfast, evening snacks, and alcoholic beverages for those willing to wait in line.
"Embassy Suites Chicago / River East"
Great location with very friendly staff. Close to everything. Movie theaters and bowling next door. Navy Pier a short walk and restaurants everywhere. Great spot.
"Embassay Suites Downtown -Chicago"
My family loved this hotel. Best one they ever stayed in. The beds were so comfortable and the view was awesome. Would stay here again in a heart beat. All the employees were very helpful, always smiling and made you feel so welcomed. The breakfast was unbelievable. Very good. Thanks for recommending this hotel.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Embassy Suites Lakefront, Chicago"
Family of 5, plenty of room, staff was super helpful and courteous. Tons to choose from for breakfast, loved the made to order eggs station! The evening reception was okay, drinks were fine, but wait was long. Munchies were'nt impressive, same thing each night, could have mixed things up a bit. The view from our room was great! Loved having the separated […] areas, let the kids get away from each other while we were there. Bathroom had no fan and was extremely hot! But overall, had a great stay and would stay there again! Was within 2 blocks of michigan ave and we walked everywhere or took CTA, which picked up right outside the hotel. Was great vacation! Read more
"Embassy Suites in Chicago was a great stay!"
It was close to every thing, and very walk-able! We were there with my brother and his wife and four children, and our two grandchildren. What a blast we had! we were there at spring break, so there were a lot of families with children and the pool was very full!
"Great hotel"
We were very pleased with our stay at the Embassy Suites - Lakefront - Chicago. The hotel staff was very friendly, helpful and professional. Beds were very comfortable and rooms spacious. The breakfast provided was very good, but lines to get the breakfast were extremely long and slow. The hotel was very conveniently located to everything we were in […] town to do, which was a nice surprise. I would highly recommend this hotel to anyone visiting Chicago. Read more
Embassy Suites Lakefront is in a great location. Convenient to all the must see sites in downtown Chicago. The hotel shows a lot of wear and tear which is understandable given the crowds of families that stay there. The hotel seems to be under staffed at the front desk and the Bellman desk. We had to wait close to 30 minutes to get our bags that we […] checked with the bellman on the day we left. We were close to missing our train home. Be prepared to stand in very long lines for the free happy hour and free breakfast. Almost impossible to get more than 2 drinks during the happy hour although the bartenders were doing a great job. The breakfast crew also did good work to keep up with the zoo like atmoshere that results when hundreds of people pile on 2 times as much food as they could/should possibly eat because it is free. If you don't have kids under age 10, don't stay here Read more
This guest did not leave a comment.
"The Embassay Suites- Lakefront"
Check in front counter was rude. Not very friendly. Hotel was really busy- totally sold out. Hotel needed more employees for volume of customers; pool way too small; long lines for free bkfst and ran out of items; ticket machine for self park was out of tickets and no one was in any hurry to assist us. Parking was really expensive and a hassle. Don't […] think that the service was worth the price but kids did like the glass elevator Read more
"Rooms in upper floors much better than 6th floor!"
Our rooms last Dec on the 11th floor were way better than the room we got on our next visit which was on the 6th floor. The bathtub was quite gross- it badly needs regrouting or the old dirty tiles replaced- so we couldn't even take a shower. It was subpar and very disappointing. Our rooms on the 11th floor on our previous visit- which we paid less […] for- were also bigger. But the happy hour and breakfast and customer service were still good. And the hotel's location is great. Read more
It was great - only in the city for one night, we couldn't have picked a better hotel. The kids had the pool, the breakfast was a great money-saver, and AMC theaters were right next door. We were also able to keep our luggage there (even thought we had checked out) while we went to Chinatown.
"Embassy Suites Lakefront"
Loved the hotel. The suite was smaller than other locations I've stayed at but still plenty of room for the four of us - 2 adults and 2 kids. The kids loved the glass elevators and the complimentary breakfast. Actually we all enjoyed the breakfast. My husband and I also really enjoyed the happy hour in the evening. It was a great way to unwind at the […] end of long, tiring days. And the kids enjoyed getting their very own Shirley temples. Read more
"Embassy Suites Chicago"
This is a great hotel with a staff and location second to none. What a deal.
"Embassy Suites - Lake front"
Great 4 day stay during spring break in Chicago. Although very crowded with families, our stay was enjoyable. The breakfast was convenient even with long lines (no wait more than 5 minutes) provided you were there before 9am. The pool area was constantly crowded with kids, but it was maintained well.
"the hotel embassy suites was in a perfect location"
the only thing we found wrong was the drain in the bath tub was clogged and the shower curtain needed changed. otherwise overall awesome place to stay!!!! cant wait to stay again:)
This guest did not leave a comment.
"Embassy Suites Chicago Lakefront"
You get what you pay for. A bit dated rooms plus LONG lines for breakfast and the evening happy hour is balanced by a superb location, good breakfast selection (by US standards anyways) and friendly serivce. Lobby and breakfast areas are open and prone to high noise levels due to lots of guests with children, so definately not a relaxing area.
This guest did not leave a comment.
"Great Place helps to like kids"
Great place. Lots of kids around (spring break, I guess). if you don't like kids and families I wouldn't recommend it. My kid is late teen so it was fine with us. But no way you're going to find open time at the pool. Exercise area was nice. Movie selection excellent. I'd stay again.(One of our tis didn't work and they never fixed it, but otherwise […] well maintained.) Read more
only hotel downtown that I found has breakfast, and its a full breakfast with lots of options. since you end up paying for parking and internet, which is at all hotels down there, it was nice to not have to pay for the breakfast. pool wasn't functioning while we were there but we mainly were there to shop so not a big disappointment.
This guest did not leave a comment.
"Embassy Suites Lakeshore Downtown Chicago"
We were at the hotel for 4 days and had a wonderful time. The rooms were very comfortable and spacious. The breakfast was fabulous. Everyone was friendly. The thing we liked the most though was our housekeeper, Monique. She was so pleasant and eager to make our room and our stay enjoyable. We feel like she became a friend. The hotel is lucky to have […] such a great staff person! Read more
"Just OK"
This hotel was clean and decent. Nothing about it is going to wow you. The biggest plus about this hotel is the free breakfast - a standard selection of food but it's good quality and included in the cost of the room.
"Five Star Hotel at a Great Location and Price!"
Beautiful Hotel with all the amenities. Wonderful hot breakfast buffet! Rooms are perfect for families with a door between bedroom and living area! We arrived early, but they checked us in right away-which was super convenient! This is our new place to stay in Chicago!
Managers reception and Breakfast were very good.. nice touch in Chicago. Nothing in room about chicago or other availalbe outside locations or in house services which was odd.
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
