"Good hotel - Bad toilet"
The toilet in the room would not flush properly. They attempted to fix it but it did not correct the issue.Genuine Hotels.com guest review
"Great Room. Free Breakfast"
Hotel is great, Fastest elevators ever.Hot tub was good.Room is perfect, Free drinks at reception. Will stay here again for sure.Genuine Hotels.com guest review
"Great for families"
It has a great location. Walking distance to Navy Pier and AG Store (.6 miles). Great restaurants around the corner. Convenient included breakfast. The food is average, but it's a real timesaver. Nice pool. Everything a kid thinks is great.Genuine Hotels.com guest review
"great hotel, close to the convention center"
Great hotel, spacious rooms, excellent location, close to the Convention Center. Great experience.Genuine Hotels.com guest review
Long wait, over 20 minutes in line, for breakfast buffet.Genuine Hotels.com guest review
This our 2nd time here. This time was much better. Less crowded. Everything was perfect!Genuine Hotels.com guest review
"Great location, not great hotel"
Rooms wasn't very clean. very outdated. bed was very uncomfortable as were the pillows. air conditioner wasn't very cool either.Genuine Hotels.com guest review
"Perfect, perfect, perfect"
We stayed at the Embassy Suites Lakefront - 5 people in one room. Plenty of room. Spacious sitting area. They allowed us early check in for a $25 fee and stored luggage for free after check out. The location was perfect - close to everything, but quiet. Free breakfast included made to order omelets, and anything else you could want. Plenty of seating […] - never had to wait for a table. Free happy hour was wonderful. We stayed 3 nights - each night offered a different array of snacks. Staff was AMAZING. There is not one negative comment about the entire weekend stay. That is a rarity! Read moreGenuine Hotels.com guest review
Great hotel in a great location. A couple of blocks from the River, and just a few more to Navy Pier. Lots of great restaurants and amenities nearby!Genuine Hotels.com guest review
"Awesome place to stay!!"
We loved the hotel and it's location. Everything was great. Breakfast and managers reception were awesome!! Very pleasant visit to Chicago!!! Would definately stay here again!!!!Genuine Hotels.com guest review
Would definitely stay at this hotel again! A quick walk to the bus, train and navy pier.Genuine Hotels.com guest review
"Great central location, facilities and service"
The hotel surpassed my expectations. Free happy hour from 5:30 - 7:30 every day, and the breakfast is above and beyond any hotel. It's absolutely worth a few extra bucks to book Embassy Suites. Customer for life.Genuine Hotels.com guest review
Perfect location, hotel was excellent!Genuine Hotels.com guest review
Overall a nice place the rooms are just starting to show a little age but everything worked fine. Good free cocktail reception as well as free breakfast. Wound stay here again.Genuine Hotels.com guest review
Was not impressed with the rooms, the room was not very clean. Hotel staff were friendly and helpful. Fantastic breakfastGenuine Hotels.com guest review
The room and location par exceeded my expectation! My kids loved the place. The free evening reception and free delicious breakfast are a plus. We'll surely stay there again.Genuine Hotels.com guest review
This hotel is in a great Chicago location.We enjoyed the happy free hour and cooked to order breakfast.Genuine Hotels.com guest review
WE LOVED OUR STAY, BREAKFAST WAS AWESOME, STAFF WAS SO FRIENDLY AND HELPFUL, ROOM WAS PERFECT, THIS WAS OUR THIRD STAYGenuine Hotels.com guest review
"good for family, ok for friends"
If you are with kids, this is a great hotel - free breakfast and adult beverages in the evening. It was packed. If you are here with friends, you may want a trendier hotel. Hotel itself is nice, rooms could use a facelift. Was surprised only one bathroom sink in a double room, no vent/fan in bathroom (tub grout a bit moldy). I thought the rooms came […] with dishes etc. There is a fridge and a microwave. Overall, nice place, needs a bit more attention to detail. Staff was excellent, very friendly. Good location between Navy Pier and Michigan Ave (near Nordstrom). A few block walk in either direction gets you somewhere. Read moreGenuine Hotels.com guest review
"Great place with kids"
Awesome breakfast made to order. Complimentary drinks...pretty much open bar. Plenty of room for 5-6 in the rooms depending on ages. Walking distance to Navy Pier, Millenium Park and Magnificent Mile. Good restaurants nearby too. Went with 3 kids 11, 8, and 5 and we all loved it.Genuine Hotels.com guest review
Really enjoyed our stay! Great room!Genuine Hotels.com guest review
"we enjoyed the Embassy Suites lakefront"
we enjoyed our stay at the Embassy Suites lakefront. The hotel is beautiful. The location is great. Its next to shopping and the Navy Pier. Also we liked the breakfast buffet each morning and the evening cocktails. The only drawback was that the hotel was very crowded during our stay. It appeared to be some type of conventions going on. However we still […] enjoyed our stay and look forward to coming back. Read moreGenuine Hotels.com guest review
"good for a family get away"
Although the wallpaper and popcorn ceilings Could use some updating, the accommodations were comfortable and clean for our family of 4. Love the extra room for watching late night t.v. and the fridge was very adequate for storing leftovers and bottles of water. Within walking distance of great restaurants and it was easy as pie to get a taxi to the […] tourist locations. Only problem we had was the 20 minute wait for the bell hop to get our stored bags. Will definitely stay again. Read moreGenuine Hotels.com guest review
Great location. Within walking distance of everything we wanted to see. Priced too high.Genuine Hotels.com guest review
"not the perfect veiw"
The room was great, but the view that I thought I was paying for was not. I could not see Navy Pier or hardly the lake, it was blocked by skyscrapers . The other reason I booked this hotel was for the breakfast.The line was 25 people long for the omlet station which I could not go to with my 4 children.We ate stuff on the buffet,the scrambled eggs were […] the worst I've ever had. I don't even know if they were even real eggs. Read moreGenuine Hotels.com guest review
"Roomy Chicago Hotel"
Really great staff! It was lollapalooza weekend, which is probably the most dreaded weekend for hotel employee's all over Chicago and they were still so helpful and nice!Genuine Hotels.com guest review
The distance from the hotel to the United Center was false on the website. I chose the hotel based on the distance to the United Center however it was additional 4 miles.Genuine Hotels.com guest review
The rooms were not too impressive. For the price they could have been larger. I guess you're paying for the location more than anything. Downtown Chicago is going to cost a lot. There's a fantastic Italian restaurant one block west.Genuine Hotels.com guest review
"Close to shopping and Navy Pier... Rude Staff"
The room was nice, clean and comfortable. The location was also convenient to local shopping and attractions. However, my aunt arrived to check in at 6pm, 3 hours after chick-in. Not only did they not have a room available for her, they had also lost her reservation and tried turning her away!!! It was only after she asked for a manager that she was […] given a room. Read moreGenuine Hotels.com guest review
We had a great time and this hotel is huge. It has a free cocktail reception every night from 5:30-7:30 and free breakfast every day. Because the hotel capacity is so large there are long lines for everything, but worth the wait on the breakfast. View on the two sides of the building are lake. I was not happy with my room location and they switched […] me immediately no questions and gave me a lake view room. That alone made me one happy customer. Highly recommend this hotel. Read moreGenuine Hotels.com guest review
We stayed on 8/2/14 and 8/3/14 and had a fabulous time. The service was over the top and highly recommend families to stay..Genuine Hotels.com guest review
"Treated us Great!"
We went for medical reasons, the service was great, views took our minds off reason we were there.Only one complaint We booked thru hotels.com, an they took a fee then the hotel charged us another fee(on top of the $53.00 parking for the night) This is the third time we went thru HOTELS.com and were charge an extra $53.00-$75.00 charge at the hotel […] s. Read moreGenuine Hotels.com guest review
The front desk has limited staffGenuine Hotels.com guest review
"It is nice but...."
This is a very nice hotel. Great location and nice features. We stayed in a the room with "lake view". But the view from our room is mainly surrounding building. We can only see a little bit of Lake Michigan view between building several blocks away. I feel we were misled when we booked the room, and are disappointed.Genuine Hotels.com guest review
Very nice hotel, location and breakfast.Genuine Hotels.com guest review
"Absolutely would stay again"
It was awesomeGenuine Hotels.com guest review
I loved the convenience of the hotel's location. It was great to take a short walk to landmarks, shopping, and entertainment. I have never had such a wonderful view! The bed was so comfortable and the cleaning staff did an amazing job.Genuine Hotels.com guest review
"Excellent location !"
...within walking distance to Navy Pier attractions and Michigan Avenue shopping. Superb breakfast included and lovely complementary snack and drinks in the evening. Staff is very friendly and professional. We will book with Embassy again next time we are in Chicago!Genuine Hotels.com guest review
Planning to go back again this fall. And this time the actual planning won't take no time cuz I already know where we will be staying, embassy suites Lakeview!!!Genuine Hotels.com guest review
"Great Place to Stay"
I'd tell you what a great place it is to stay, but them I might not be able to get a reservation myself. In the heart of a world-class city, it was convenient to our seminar, great restaurants and interesting sites. Complimentary breakfast, including omelette bar and 5:30 to 7:00 PM courtesy Happy Hour only add to the value. You should stay there, but […] not on... Read moreGenuine Hotels.com guest review
We had a great time at Embassy Suites. The hotel is clean and the staff was very helpful and friendly. Enjoyed the complimentary breakfast and thought they did a great job handling the big crowds.Genuine Hotels.com guest review
Everything was excellent. Tons of kids this time of year, so we fit right in. Double decker tour bus stop is quite near the hotel. This is a real bonus if you plan to see Chicago that way.Genuine Hotels.com guest review
This hotel did not live up to the typical Embassy Suites quality. I had booked a king bed room but received a king handicapped accessible room. When asked about this, I was told it was the only one available, though I was not told that when I booked it. The cable was not working properly and the wi-fi worked only sporadically. I received no compensation […] for any of these things. To top it off, when I picked up an item that I had dropped next to the bed, I found peanut shells. Read moreGenuine Hotels.com guest review
Kids loved the view! Location was great staff was nice.Genuine Hotels.com guest review
"A few small irritating things"
Great location, very expensive parking (especially valet), bell hop goes missing due to not getting breaks apparently and leaves people waiting to reclaim their bags, rooms looking a bit dated.Genuine Hotels.com guest review
"Great hotel for a family"
Everything about this hotel was great. We have a family of 5, which includes two newborns, and the size of the room to the hotel providing cribs at no extra charge was perfect. Our only complaint was during check out at which it took the bellmen a significant amount of extra time to get to our room and collect our things.Genuine Hotels.com guest review
"Just Off Michigna Ave"
Hotel was great and easy to get around from this location. Very close to Navy Pier and shopping. Great Happy Hour and Breakfast offered as part of your room cost. The only negative was a couple of the staff (front desk and banquet staff) were a little snooty. After speaking with them and having a conversation they seemed to come around.Genuine Hotels.com guest review
"Fun family times!"
Convenient to attractions. Love the breakfast!Genuine Hotels.com guest review
Really enjoyed staying here. We got here early and were able to register at 1pm, which was great! The room was clean and large enough for our family of 4 (with 2 young kids). Close to Magnificent Mile, Navy Pier, and restaurants. Concierge helpful, but spoke quickly. Love the Manager's Reception, and so does everyone else. The lines were long for drinks […] and snacks. Be prepared to wait to get your one drink at a time somehow some people got more than one drink (wine mainly) at a time. Breakfast was great. If you get there early, say 7:30 there is no wait and tables are available, but by 8:30 there is a super long line for omelets. Pool was good with towels to use. Read moreGenuine Hotels.com guest review
The rooms were very clean and spacious. Our room looked over Lake Michigan and it was just a few blocks from the Navy Pier. They had complimentary drinks and appetizers in the evening and a full complimentary breakfast which was better then anywhere else I have stayed. When I return to Chicago I will deffinetly be staying at the Embassy Suites Lakefront […] again. Read moreGenuine Hotels.com guest review
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