Excellent Hotel. Free happy hour from 5:30-7:30, it was awesome. Free cook to order breakfast. The only down fall was parking, It was almost $60 for 24 hours...OuchGenuine Hotels.com guest review
I had business just for they day about 5 blocks away. It was perfect. I really enjoy Embassy Suites and stay in them when I can.Genuine Hotels.com guest review
This place is in the best location! We also LOVED the breakfast everyday.Genuine Hotels.com guest review
Perfect location to walk to everything. Great restaurants, Navy Pier, beach, Grant Park, Buckingham Fountain, Millennium Park all walking distance. Pool is small but worked out fine for the kids. Free breakfast and 2 hours of free happy hour drinks every night was a great surprise. We will definitely stay here again. Staff fantastic, hotel spotless. […] Couldn't have been better. Read moreGenuine Hotels.com guest review
"great place to stay"
Hotel was perfect. Clean, pleasant, great breakfast, and convenient to magnificent mile and lake front.Genuine Hotels.com guest review
It was just a pleasure to stay.Genuine Hotels.com guest review
My wife and I was pleased with our stay. We live in Chicago and decided to have ourselves a stay cation and it was great!!!!!Genuine Hotels.com guest review
You have a lot of room to move around in this hotel's suites. What is especially great about this hotel is the location. It is always very convenient with fun restaurants and bars within easy walking distance.Genuine Hotels.com guest review
"Great Customer Service and Location"
The staff at the Embassy Suites really went out of their way to make Memorial Weekend a nice vacation. The hotel was 100% booked and there was a long line each day for breakfast and the free happy hour. But they kept the food coming and the drinks flowing. The hotel is only a couple of blocks from the Navy Pier and a short drive (or water taxi) over […] to the Field Museum and Aquarium. We were very pleased with our decision to stay at this hotel. Read moreGenuine Hotels.com guest review
"Within walking distance of Millennium Park."
Great hotel, services, and staff.Genuine Hotels.com guest review
"I try to go to this hotel whenever I'm in Chicago"
This is my most favorite hotel in Chicago! The rooms are clean and private. The staff is nice and polite. The complementary Happy Hour Drinks and Breakfast puts it over the top. Its centrally located and within a block or two from the Navy Pier, Mag Mile and Millennium Park.Genuine Hotels.com guest review
"Great place, valet service not so much."
We've stayed at this hotel for a 2nd time in as many years and will stay there again. Very clean, great staff. Terrific views when on the lake side! Reasonable walk, and a straight shot, to the Navy Pier. The valet service as not been great each time however. The hotel made corrections for this via a credit, but that doesn't fix being late to a meeting […] because of them not being organized and taking twice as long as what they quote. So call early and you'll have a great stay! Read moreGenuine Hotels.com guest review
Great place to sleep. The beds were so comfortable. Great service. Great breakfast- very impressed!! I would definately book here again!Genuine Hotels.com guest review
"Horrible Room Service"
Room service was awful. We ordered 2 pizzas. One came uncut, the other didn't have our one ingredient on it. It took over an hour to get. We were not impressed.Genuine Hotels.com guest review
We had a wonderful stay. The staff was very accommodating and the hotel was comfortable and clean. Breakfast and evening reception were also very nice.Genuine Hotels.com guest review
"Overrpriced Embassy Suites"
It was overpriced for the first night for the comfort of the hotel. Lines were very long for both breakfast and manager's reception. Gave up on made to order breakfast and ate outside, negating the whole "save money on breakfast idea". Needed to take 3 elevators constantly to get to room. Very inconvenient.Genuine Hotels.com guest review
"Great hotel and location"
Supreme location. Close to Navy Pier and River North. The free drinks and breakfast is awesome. We really enjoyed our stay. ThanksGenuine Hotels.com guest review
Really enjoyed the room in this hotel:)Genuine Hotels.com guest review
"Good Hotel in A Great Location But . . ."
There was one major consideration that was disappointing during the course of my 3 day stay : the Concierge Service was available only during the hours of 9 -5. This is an unacceptable level of service for a hotel of this stature. It also bears mention that a free newspaper ( USA Today ) made available to all guests has limited practical value from […] a current news perspective as its apparent print time is before 6:00 P.M. the day before its distribution date. Read moreGenuine Hotels.com guest review
Everything was greatGenuine Hotels.com guest review
"Great central location"
Nice hotel with great staffGenuine Hotels.com guest review
"Walk to everything"
It was a great hotel in a great location.Genuine Hotels.com guest review
I would not trust the room descriptions for this hotel! If you are relying on their room descriptions, don't. I really hate it when hotels sell you a room type/configuration and they don't even have on the property. What is more disappointing is that when I brought it up to the font desk staff they knew about the error, but did nothing to fix it. The […] lobby on the upper floors and having to take 2 separate elevators to get to your room is really a pain as well. On the bright side the bell staff was wonderful. Read moreGenuine Hotels.com guest review
Wonderful 3 night stay at this hotel! Location is near Navy Pier, Millennium Park, Magnificent Mile and other must see sights! Staff was excellent...especially Shirley who made us feel right at home. Even got a surprise treat left in our room for my wife and I because I was celebrating my 50th Birthday....great touch! Free breakfast and evening reception […] were also great. Definitely my place to stay when I'm in Chicago! Read moreGenuine Hotels.com guest review
Great hotel. My wife and I thoroughly enjoyed the free morning breakfast. Hotel staff was friendly and helpful. Easy in/out parking and conveniently located next to a movie theatre. Will definitely revisit.Genuine Hotels.com guest review
I have always been a fan of Ebassy suites and this one was great as well! I chose this hotel for the location and the extra amenities such as the made to order breakfast and the nightly receptions. My only two complaints would be the extremely small pool and the parking was very expensive I thought. Other than that the employees were so helpful and […] vey nice! I would use this hotel again! Read moreGenuine Hotels.com guest review
We stayed for an overnight getaway and the service was fantastic! The only problem was our tv didn't work, but they switched us to another room, two doors down and gave us free Wifi. They were friendly and prompt. The evening reception and breakfast was great, as well and we had a beautiful view of the lake. Would stay again, for sure!Genuine Hotels.com guest review
"Great location but hotel is a little tired"
Love the location but thought the hotel, especially the restaurant and rooms need updatedGenuine Hotels.com guest review
Well done. Nice accommodations.Genuine Hotels.com guest review
"Would stay here again!"
An awesome place to stay in Chicago, big open rooms with alot of space, price was cheaper than those in the area and free continental (large selection) breakfast and happy hour in the afternoon. Location was easy and convenient walking distance to millennium park, Navy Pier and the Hancock building.Genuine Hotels.com guest review
"Great Hotel for the Price"
We were thinking we'd pay an arm and a leg for our stay here, but it was very reasonably priced and we were able to stay in their "premium" section. The hotel is very close to Navy Pier and the Magnificent Mile. Being close to bus stops makes the rest of the city, including Union Station, within arm's reach. The hotel was very nice, the staff friendly […] and courteous. However, I wish their air conditioning was more robust in the rooms since it can get quite hot even on days when it's not that hot out. Overall, I would recommend this hotel to friends and family and would stay here again. Read moreGenuine Hotels.com guest review
The hotel we thought was going to be super nice, unfortunately the staff wasn't too nice, the elevator was broken and the breakfast bar served cold eggs. It's in a great location and close to navy pier. The rooms were great - spacious and clean. I like the two room suite - the bedroom was separate from the TV area with lots of room.Genuine Hotels.com guest review
What you expect from an Embassy SuiteGenuine Hotels.com guest review
"Wrong price for billings"
The stay was fine but the room price on my bill was incorrect through Hotels, Com. I booked 3 rooms for $149 per night and the other two were right but mine was $169. When I told the front desk, they said that's what the computer said. This was the only disappointing thing from my stay.Genuine Hotels.com guest review
All the workers were super friendly. Complementary breakfast and happy hour were a HUGE bonus! Walking distance from Michigan Ave and Navy Pier. My room had a great view and was clean and ready to go when I got there. GREAT experience!!!!!Genuine Hotels.com guest review
Some workers where rude, but most were goodGenuine Hotels.com guest review
"loved the breakfast"
Our family, including 3 kids and 2 seniors, walked from the hotel to the Magnificent Mile, Millennium Park, and Navy Pier. The breakfast was amazing, and we enjoyed the manager's reception. The kids had a blast in the pool, while the adults loved the whirlpool. The pull-out couch wasn't the greatest, but we just put the mattress on the floor. The staff […] was great. My kids want to know when we are returning! Read moreGenuine Hotels.com guest review
"Great family weekend get away."
The kids said Awesome stay, great view, great breakfast. Will definitely stay again. Great location to everything. Great for kids and adults. Cocktails each evening along with snack for the kids. A full breakfast each morning. Unbelievable offerings for the rate paid for this hotel.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Family friendly with nice extras!"
Very family friendly hotel with unexpected extras. Evening manager reception with free drinks and snacks were great. Also great breakfast buffet with made to order omlets was a perk! Only disappointing feature was the unfunctional window in the suite that looked out into the hall...I really don't want anyone ever looking into my suite. Also, if sleeping […] on the fold out couch, you hear everything going on out in the lobby, including everyone else's doors slamming shut at all hours. Read moreGenuine Hotels.com guest review
loved my room, bed was very comphy, clean very nice, shower was so nice and relaxing, but the bath tub was stoped up, the breafast was great, in all it was a great stayGenuine Hotels.com guest review
very friendly helpful staff. Loved the comfortable beds Also enjoyed the happy hour.Genuine Hotels.com guest review
Great location Great breakfast Very spacious! Wifi should be included but rather than that, great stay!Genuine Hotels.com guest review
"Great Family Hotel - Internet not free"
This hotel is great for family. Location is right near the pier and free breakfast is awesome. The only frustration was that there is no free wi-fi. You need to pay $15 per night PER DEVICE!!! That is unconstitutional if you ask me. We were lucky and found a coupon code ESLAKE14 on the hhonors network which gave us access. Hopefully it will still work […] for you by the time you check in. Read moreGenuine Hotels.com guest review
"Don't be lured by the complementary drinks/breakfa"
This hotel was in a good location. Easy walk to Michigan Avenue and cheap cab anywhere else. Very clean and spacious rooms. I ended up booking this hotel over others nearby because they offer complementary breakfast and reception hour. Don't let this lure you. You must wait in a very long line for well drinks and some chips and pretzels with nacho cheese. […] Also breakfast was chaotic with no where to sit and very long lines. And a separate long line if you want eggs. We didn't bother for either one and went for drinks and breakfast elsewhere. Read moreGenuine Hotels.com guest review
No where did I see a notice that I would be charged a $60 room feee deposit that would be be transacted and then refunded several days later if there was no damage to the room. I thought I got a good deal on hotels.com, but then $98 is added in tax etc...and $58 to park - add then the $60 room deposit for several days.....a bit more expensive than I […] was led to believe. I do love Embasy Suites - and we have stayed at a lot....but this Embassy Suites was not as tropical - pretty plain AND the price was way too much compared to any other Embassy Suites. Read moreGenuine Hotels.com guest review
"Very nice hotel in the middle of downtown Chicago!"
Overall my experience was great. The staff was great and the hotel room had everything I could ask for.Genuine Expedia guest review
Was impressed with size of rooms and really enjoyed free beers and free breakfast.. I will always stay at embassy suites from now on!!Genuine Hotels.com guest review
"Close to NBC"
Nice get-away stay. Loved the breakfast!Genuine Hotels.com guest review
Overall nice hotel. Great breakfast provided at no additional cost. Only suggestion on breakfast is to have more than one chef making the cook to order food. Line was long and sides like potatoes and sausage got cold while waiting.Genuine Hotels.com guest review
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