"Pool closes at 10 even on weekends."
The hotel was fine. The only disappointment is that the pool closes at 10 pm even on the weekends. They were nice enough to keep the pool open til 10:30 pm. :) The day of check out housekeeping was there already at 9:30 am and check out wasn't until noon.Genuine Expedia guest review
One minor disappointment was the fact that the pool was out of order. Otherwise, all was great. The staff person at the desk on Friday and Saturday evenings was fantastic.Genuine Hotels.com guest review
"close to major highways"
the room was very nice/clean and comfortableGenuine Hotels.com guest review
Location was convenient for a volleyball tournament we were attending. There was plenty of shopping and there were plenty of restaurants in the area. Staff was more than attentive and the rooms were wonderful. The bedding was as good as any luxury hotel I've been in.Genuine Hotels.com guest review
I was there for a business trip. The staff was extremely helpful in finding all of the places I needed to go. They printed out directions and always asked how I was each time I re entered the hotel. Everything was clean and neat. They even had cookies for the guests at the end of the day. The breakfast was nice too. Thank you for making my stay easy […] and enjoyable. Read moreGenuine Hotels.com guest review
security light so bright through the window I had to place an extra blanet over the the curtains which still was not enough. They should installed better blocking curtains.Genuine Expedia guest review
"Elgin IL April 2012"
Room was cleaned every day nice location grounds clean....Genuine Expedia guest review
Definitely a standard bearer for hotel chainsGenuine Hotels.com guest review
very friendly staff. breakfast nice, liked the variety on the weekends. Chocolate chip cookies at front desk yummy!!! appreciated having coffee and hot water available 24/7. i had neglected to take a book along so really liked the books they had available and that I could take it with me to drop off at another Country Inn & Suites -- also liked the […] availability of the board games for the kids to keep entertained. Read moreGenuine Expedia guest review
"A+ and goin back"
What a great place. Staff was wonderful. Front desk person went over backward to get my room ready when I was wayyyy early for check in. Housekeeping was immaculate. Free Breakfast was wonderull, fresh, and A+. Pool is nice. Small, but very nice. My kids had a blast. Went to Chicago on the train, and the front desk people knew how to direct me to do […] this. It was great all around. My hat is off to the staff there. Room was very clean, cozy, comfortable, and had duvet covers instead of some junky bed spread. It was a warm quilt instead. I slept great. Read moreGenuine Expedia guest review
The staff at this hotel is very friendly and accommodating. I would definitely stay here again.Genuine Hotels.com guest review
"Good value for price."
Good value for the price. Rooms are well maintained, great internet access. Good breakfast. Next to a terrific restaurant.Genuine Expedia guest review
"Nice hotel, good facilities and breakfast"
The hotel suited our needs exactly. Good value, free breakfast ,clean with gym and swimming pool. The staff on the front desk always helpful and informed.Genuine Expedia guest review
This was a great hotel. It was very clean and had fresh coffee and cookies available 24 hours. The breakfast was more than most serve. Excellent price.Genuine Expedia guest review
"Friendly service, good location"
I was in town for a family event, sharing my room with another adult and 3 children, while other family members stayed at the same hotel. Front desk staff was friendly, and also very responsive when minor problems did occur. A toilet flusher broke and an air conditioner needed servicing, but the staff took care of these problems immediately and cheerfully.. Hotel […] is close to the I-90 exit, so major roads and numerous places to eat and shop are nearby. Rooms were clean and the beds and pillows were comfortable. Breakfast amenities were nice. Comfortable lobby too, with books for guests to borrow. The whole staff works hard to make things pleasant. No complaints. Read moreGenuine Hotels.com guest review
Great location with nice restaurant next door. Surprisingly low price for quality breakfast, small but nice exercise room and pool with friendly staff and comfortable rooms.Genuine Expedia guest review
"hotel pour une nuit"
qualite prix bon rien de plus hotel pour passer une nuit puis continuer son voyageGenuine Expedia guest review
"Nice hotel on en route to O'Hare"
Staff is very welcoming _ cookies are offered to the kids during check-in, the room is large and very comfortable, the swimming-pool is a great option to relax after hours of driving. There is a good restaurant just by the hotel, food is excellent and decoration is quite nice. Breakfast is good with enough choice. We had a perfect evening and night […] there before our departure. Read moreGenuine Hotels.com guest review
09/15/14 jpetrillo Granite City, Illinois
This hotel is as nice or better than the Hampton Inns or Fairfield Inns and Suites we have visited in recent years, and we enjoyed the free breakfast here more than at a Fairfield Inn we had visited in a prior month because the food was fresher and better, better sausage and better eggs, even, as I suspected the eggs at Fairfield were powdered, which was a real turnoff. This hotel was clean and the king room spacious and comfortable. The staff were very friendly and seemed more than willing to help make our stay as pleasant as possible, always asking if everything was okay when we would come in or go out, and always greeting us, which is a nice touch, and they seemed sincere, which is welcome. We asked for a top-floor room and were told that we could have one, but that there were eight rooms up there set aside for smokers, and the hallway could smell of smoke, which it did, but that there should be no smoke smell in our room, which turned out okay, as we are non-smokers, although i did notice that my clothes picked up some of that smoke smell from time to time, but seemed to not hang around. We do intend to go back to the Country Inns and Suites.
"Another good visit."
09/14/14 James H Aurora, United States
This was another enjoyable mini-vacation. My wife and grand-children take a breather every month or so and always enjoy the brief relief. I would recommend this Hotel either here or elsewhere. The staff is always welcoming and greet us by name. The cookies are also a nice touch.
09/09/14 Janice J collinsville, United States
Our room was nice and large, clean, nice bathroom, everything was working, the bed comfortable and the staff friendly and obviously interesting in our being satisfied, always greet you when you come and go and ask if everything is okay. We stayed 2 nights and we were very satisfied with the breakfast selections, and to make it all even better we got a discount for the weekend, which saved us $20 or so. We will use them in the future for sure.
09/05/14 JMH79 Johnston, Iowa
A nice and clean hotel with easy access from the interstate. Homemade cookies were always available and excellent and the breakfast was very good with both warm and cold food items. The pool and hot tub were very clean and nice as well.
09/02/14 Faheem A Elgin
It was a good experience, but the stay was short. The location was convenient, the place was friendly and clean. Could not take advantage of the complimentary breakfast, but had some coffee and it was not bad. Found the same hotel for half the price on Expedia later. It was ok though.
"An Overnight Stay"
09/02/14 Sally P Rockford, United States
I was here because my daughter is going to Judson University, and we needed to stay over night somewhere. They have a discount since our daughter goes to college in Elgin. That helped a lot. Enjoyed the night stay. We did use the pool and whirlpool. Then it was off to bed. The next day we had the breakfast. There was a variety or food to eat. Got enough to eat for our day at Judson. We probably will stay there again sometime when our daughter needs us to stay over night again.
"Clean & Comfortable"
09/01/14 Susan C Naperville, IL, United States
This is just a well-managed hotel. Clean, comfortable, attentive staff, great facility. I have stayed an many different Country Inn locations, but the Elgin is my favorite. But without exception, they are all good.
"Best hotel ever - CLEAN and safe"
08/25/14 Dean C Moline, United States
The is the cleanest hotel room I have ever stayed in. The first thing I usually do in a hotel is look everywhere to see how much dust / dirt / hair / etc. is left behind by the cleaning staff; I found none in this hotel room! Staff were very pleasant and helpful. Free hot breakfast included eggs, potatoes, sausage, waffles and oatmeal. They also had all of the normal continental breakfast items. The food was very good. I felt very safe and secure in the parking areas and the hotel - which is great as I am a disabled female, and I often feel vulnerable in parking lots and hotels.
"Nice stop from highway work"
08/22/14 gottcoke Hemet, California
My wife and I stopped here on a trip from North Dakota to Canton. Place is really nice and clean and the pool area is very inviting. Room rates were the best I've paid for Inn and suites. I found that it is better to pay a little more and go to the Inns and Suites and I've a good clean place. Have only had one stop in at least 50 stops at a County Inns that we found below standard. This one is one of the good ones. The only thing wrong is the freeways suck. I live close to Los Angeles and there at least the freeways are mostly open during construction and people know how to drive. Stay away from morning traffic going into Chicago.
"Would be excellent if not smoky"
08/22/14 Benjamin C Columbia, United States
Everything was excellent for a great price. However, there were smoking rooms on our floor and the smell was very strong in the halls and stairways, and even in our room. They need to completely ban the smoking to get me back.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )