The staff were extremely pleasant and accommodating. Beautiful hotel in the perfect location to enjoy downtown Nashville. My only complaint would be that Wi-fi was not included. I think for the price our stay it should have been.Genuine Expedia guest review
"Great stay in Nashville"
Great location if attending an event at Bridgestone Arena. Helpful staff, good restaurants, nice room.Genuine Hotels.com guest review
"Fabulous as always!"
Wonderful place to stay! We will definitely be returning again and again.Genuine Expedia guest review
"Always predictably good"
Easy to be here. Quiet, even when busy, central to downtown needs, and easy highway access. Always clean. Nice stayGenuine Hotels.com guest review
"close to all the bars"
I enjoyed the stay, however one person in my party left their IPad in the room and when we called, they said it wasn't turned in. Obvious to me that a staff member kept it. Also, room service added 21% gratuity and didn't tell us, therefore were tipped a total of 41%Genuine Hotels.com guest review
"Disappointing check in progress for a nice hotel"
We were delayed checking in to the room until nearly 6:00 pm due to the rooms not being clean. The staff at the front desk were trying, but didn't really have much to say to satisfy us as we were only checking in for one night with a 3:00 pm check in. The manager finally came to talk to us and offered a poor excuse that there was nothing he could do […] about the delay. Was not very impressed for such an expensive one night stay! Read moreGenuine Expedia guest review
"Pleased. Would come back."
Very conveniently located for virtually all the major attractions in Nashville ( why it was decided to relocate the Grand Ole Opry outside of town is beyond me ). We were able to walk to pretty much everything ( except, of course, the Grand Ole Opry ). Hotel was quiet and made for a relaxing stay.Genuine Expedia guest review
clean modern well appointed hotel in the middle of the Nashville downtown area.Genuine Expedia guest review
"Great place to stay and would do it again."
Great location and easy access to many attractions. Staff friendly and accomodating. Walking distance to live music and across from CountryMusic Hall of Fame and several concert venues on adjacent block.Genuine Expedia guest review
"Easy to stay her"
close to everything, get to highways, music row, downtown business. Spacious room/suite style. check prices, they vary greatly on demandGenuine Hotels.com guest review
"Great girls weekend getaway"
From check-in to all the staff was a great experience! Everyone was very helpful and friendly. The location is perfect for the downtown Nashville shopping. Food in the hotel was 5 star quality with reasonable prices. I would recommend this hotel to everyone.Genuine Expedia guest review
"Great hotel with the best access to Broadway"
Not our first trip to this hotel, but was our daughters first time with us. It was jaw dropping for her when we entered the hotel due to the open atrium in the center of the hotel. She thought she was in a wonderland!! Great trip, so convenient to Broadway (more than any other hotel). It's worth a couple extra dollars to stay that close to Broadway […] . Read moreGenuine Expedia guest review
Hotel is nice in the lobby but rooms have no windows looking outside, only to the inside 'courtyard'. The king suite also felt claustrophobic because they put a dividing wall in the room to make it seem that the living room & bedroom are separate entities. IMO it would've been better just to keep it open.Genuine Hotels.com guest review
"Great Hotel and Location"
Been to nasville several times and this has been the best experience by far. Excellent hotel and location. I'll be back!!Genuine Expedia guest review
Best location in all of NashVegasGenuine Hotels.com guest review
"Clean, friendly, excellent location."
Wonderful location in downtown Nashville. Can't get any closer to music row, and within walking distance to LP field. I accidentally left some belongings in my room upon check out and an employee named Tim recovered them for me in lost and found. My stay was great and I will be returning.Genuine Expedia guest review
"I would stay here again!"
Beautiful hotel with super-friendly staff. Convenient to Broadway and anything else you want to walk to. The lobby is amazing. Very lovely!Genuine Expedia guest review
"Wouldn't Stay Anywhere Else"
The hotel was amazing along with the service. We could have asked for a new bed and I think they would have brought us one. Anything we needed, the hotel staff found a way to get. I will ALWAYS choose Hilton for my Nashville stay. To add; LOCATION! LOCATION! LOCATION!Genuine Expedia guest review
Got a king room and it was a 2 room suite. Nice. Our room faced outside, not toward the atrium.Genuine Expedia guest review
Great location. Will stay there again!! Friendly staff! Quick Check-in!!Genuine Expedia guest review
We loved our room. It was very nice and clean. It had a nice view.Genuine Hotels.com guest review
"Would stay here again"
Nice Hotel in a nice location. Rooms were clean and comfortable. Valet parking (extra cost of $26/ day) was nice - I wished it was included in the room rate. Right next to Bridgestone arena and walking distance to everything. Nice view from the room as well. If you don't worry about saving money - this is the place to stay.Genuine Hotels.com guest review
"Hilton downtown Nashville needs competition"
I was very disappointed with the bell service Mike was not only not on the job when we arrived and had to unpack our luggage ourselves , he casually strolled pass us with a bag of food in hand and rudely mocked my husband when we asked where to park the car. We'll never stay there again. We had better service at the little sister Hampton Inn just a […] block away. Very friendly and helpful bell boy's. we are looking forward to the 5 Star Omni sooner rather than later as our go to downtown Nashville Hotel. Read moreGenuine Hotels.com guest review
"Attended a Titans game"
Great location, nice rooms, hotel bar service was poor.Genuine Hotels.com guest review
"Great Nashville Hotel"
Very impressive hotel. Great location, close to everything.Genuine Expedia guest review
We went to Nashville for our wedding and had decided to stay at the Hilton Downtown because it is a fantastic hotel that I've visited a few times before. The location is perfect, the rooms are wonderful, and the staff is usually very attentive. The only complaint I have is that the the only special request we had was to keep the door between the bedroom […] and bathroom closed because that the only place we could keep the wedding dress. This was not communicated apparently because on two separate occasions we came back to find the door open, once all the way with the dress now pressed between the door and the wall, and again to find part of the train wedged under the door. This was very disappointing. Luckily, there was no damage to the dress, but overall I wish they would have paid attention to the only request we had. I would stay here again, but if I had to keep something valuable safe from damage I would talk to management immediately and make sure that it's clear what the special instructions are. Read moreGenuine Hotels.com guest review
The best part of our stay was the location. We were woke up the first morning by construction right out our window, with a view of the alley. The wall paper in the bathroom was peeling, there was a charge for internet access, The enterprise rental car people were completely helpless. I would not pay the extra money to stay at this Hilton again.Genuine Hotels.com guest review
WE WILL BE RETURNING TO NASHVILLE AND WE WILL BE RETURNING TO THE HILTON DOWNTOWN. EVERYONE WAS SO HELPFUL. FRIENDLY. KIND.Genuine Expedia guest review
"Loved it! Great area and good location"
Wonderful people, friendly and courteous. Love the location!Genuine Expedia guest review
"close to the event we were going to"
very enjoyable relaxing and funGenuine Hotels.com guest review
"great hotel for couples"
Perfect location for all the bars. Good food and loved the room.Genuine Expedia guest review
Excellent.Genuine Hotels.com guest review
Good perfect room attimious or a girls trip would be ideal for family vacation tooGenuine Expedia guest review
"right in they middle of Broadway"
Very nice. No complaintsGenuine Hotels.com guest review
This hotel was GREAT! Location is perfect right in the middle of everything most attractions are with in walking distance. Rooms are very nice and the beds are some of the most comfortable hotel beds I have ever slept on. The only complaint I have is that it costs $20-$29 a day to park your car and that they charge you $12/day for internet access. I […] feel that both should be included for hotel guests. But other than that its a great place to stay with a very friendly staff. Read moreGenuine Expedia guest review
Overall this was a great hotel stay. The only negative was our room thermostat did not appear to be working and our room was a little warm. The front desk personnel said they were having difficulty keeping the building cool in the on going heat wave.Genuine Hotels.com guest review
Hotel was very comfortable and within walking distance of everything we were interested in seeing including Ryman Auditorium.Genuine Hotels.com guest review
"Great location and nice rooms"
I would recommend a room on the exterior of the hotel. We have a 1 year old and it was kind of loud with music in the atrium (we were on the 4th floor overlooking the atrium). It would have been nicer to have a room with a view. However, the room was very nice and the hotel staff was very helpful. Good location.Genuine Expedia guest review
"Walking distance to anywhr awesome!"
It was great!Genuine Hotels.com guest review
"Nice Hotel in the Heart of Nashville!"
The hotel was right in the middle of downtown Nashville, close to all the bars and restaurants. The shops are all close by and the Country Music Hall of Fame is right across the street. If you're in for a sporting event the stadium is also right across the street. The Lobby bar is very nice and it has a nice little gift shop that sells liquor as we […] ll. Read moreGenuine Expedia guest review
I requested a handicapped room with the roll-in shower since I can't stand or walk well. Instead, we got a tub with handle bars. When I complained, the hostess said they were having difficulty finding a real handicapped one. She offered me a shower bench. The attendant had a difficult time installing it- bench was old - attendant said check for stability […] before I sat. I later found that there was NO removeable shower wand to use while sitting on the bench! It was a grueling experience trying to stand under the shower head with my my back and legs in pain and trying to scrub myself while holding on to the handle bars. Tub was old and grouting was dark/dirty. Wallpaper was pealing off the walls and there were black marks on the walls. Toilet was NOT handicapped - standard-sized commode was close to the wall so your right leg was rubbing against the toilet paper holders. Room was VERY small - I could not maneuver my electric scooter anywhere but just inside the door and out again. Also, there was NO DESK or table to sit, work on a computer at, or even eat a meal or snack at! I carefully chose this hotel from the Internet but the pictures and advertising did not match what we got, especially considering what we paid for just one night. This was suppose to be a special get-away "treat" for my husband and I since I had just endured a painful surgery/recovery. It was a disappointing experience for us. Read moreGenuine Expedia guest review
"Loved the Nashville Hilton!"
This was my first trip to Nashville. Hotel location was awesome and I met Little Richard!Genuine Expedia guest review
PERFECT LOCATION, INCREDIBLE.Genuine Hotels.com guest review
Very Nice hotel, spacious. Loved that everything was very within reach. Love the pool and the Easter brunch. delcious. Just wasent happy that they offered no internent access, Had to pay 12.00 a day, Also had no idea they were going to put a 150.00 hold on my bank account, and had no knowledge of that and wont get the hold taken off till after vacation. […] Internet should be free in all hotels, Were staying now at the Hampton Inn and their owned by the same company and they offer free internent and had a huge scrumptios breakfast this morning included in the cost of the hotel. Like the hampton inn better, for the same price and the room is perfect and so clean! Read moreGenuine Expedia guest review
"No King avail?"
Booked two nights over a month in advance. Paid a pretty penny and when I checked in, they gave me a room with two double beds instead of a King like I requested. Said they could move me next day (on a two night stay) I said "no thanks, what can you do for me?" so they gave me a free breakfast and free movie rental. Overall nice stay, look for parking […] elsewhere.....$20 every 15 hours. Very close to everything. Read moreGenuine Hotels.com guest review
"Beautiful Hotel for Nashville experience"
I was here for business but I was still able to have a great time because everything was so close and convenient. I would come back to this hotel and city!Genuine Hotels.com guest review
Request a room on the opposite side of the arena if you don't want to be up til 2am with music right outside your window.Genuine Hotels.com guest review
"Don't expect to get what you booked!"
I called the hotel directly and told them that I have 2 adults and 2 teenagers (one of which is a 6', 210lb. basketball player who must have his own bed. They instructed me to book a double bed suite which has 2 beds and 1 fold out sofa bed. I did exactly as they instructed. I called the hotel directly at 7 pm the day of check in to inform the hotel […] we would be arriving late, but we are coming and not to give away our room. When we arrived we were taken to a room with 1 bed and a sofa bed. I went down to the manager and told him there must have been a mistake and he told me they give the double bed rooms to the walk ins that ask for them and that they were all given out before we arrived. He then asked if one of my kids could sleep on the floor since it was just for one night. I told him there is no way I am putting my kid on a hotel floor anywhere, but definately not with what we were paying at this hotel. He then proceeded to tell me they could BORROW a roll away cot from another hotel for one of them to sleep on and that was the only option. By this time it was 2 a.m. and my kids were exhausted so I accepted. He said he couldnt reduce the price but would give us breakfast vouchers. He also blamed the entire ordeal on the fact that we booked through a third party booking company instead of calling them directly. I told him it shouldn't make any difference. When we finally got into the room the housekeeper that came to make up the sofabed cursed in front of my kids. I won't recommend this hotel or stay here again. Read moreGenuine Hotels.com guest review
Rooms were fine, parking was 20 per night but you can park in other areas close by for 13 per night. Great location. Visit Pucketts grocery and restaurant for the best breakfast food! Its 2 blocks away.Genuine Hotels.com guest review
We stay at this hotel a couple times a year.. We have NEVER had a issue and EVERYONE has always been very kind, helpful and went above and beyond for us!! Thank You for yet again ANOTHER great stay!! See you soon :)Genuine Hotels.com guest review
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