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  • Hilton Madison Monona Terrace
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All hotels in Madison, Wisconsin, United States
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1 room,  2 adults 
Adults Children
Room 1:

Hilton Madison Monona Terrace - Madison

43.07258, -89.38097
3.5 stars
9 E Wilson St, Madison, WI, 53703 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $148
available on 06/22/13
Price Match Guarantee
4.4 124 5

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    Hilton Madison Monona Terrace
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Hilton Madison Monona Terrace

    • Monona Terrace Community and Convention Center Hotels - Madison 30 yards
    • Wisconsin Historical Museum Hotels - Madison 440 yards
    • Wisconsin State Capitol Building Hotels - Madison 540 yards
    • Wisconsin Veterans Museum Hotels - Madison 550 yards
    • Madison Children's Museum Hotels - Madison 590 yards
    • All landmarks in Madison

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    Overview of Hilton Madison Monona Terrace - Madison

    Location.
    Situated in the heart of Madison, Hilton Madison Monona Terrace is within walking distance of Monona Terrace Community and Convention Center and Wisconsin Historical Museum. Also nearby are Chazen Art Museum and Camp Randall Stadium.

    Hotel Features.
    Hilton Madison Monona Terrace has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas and a computer station is located on site. This 3.5-star hotel features business amenities including a business center and audiovisual equipment. The hotel offers 2 restaurants along with a poolside bar and a bar/lounge. The staff can provide concierge services, event catering, and currency exchange. Additional amenities include multilingual staff, gift shops/newsstands, and a fireplace in the lobby. Guests have complimentary access to a roundtrip airport shuttle during limited hours. Guest parking is available on a limited first-come, first-served basis (surcharge). The property has designated areas for smoking.

    Guestrooms.
    The 240 air-conditioned guestrooms at Hilton Madison Monona Terrace include safes and coffee/tea makers. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Rooms are equipped with LCD TVs with premium cable channels and pay movies. All accommodations provide desks, ergonomic chairs, and phones with voice mail. Bathrooms offer designer toiletries, hair dryers, and complimentary toiletries. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, amenities available on request include extra towels/bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.

    Image of Hilton Madison Monona Terrace, Madison
    4.4 out of 5 Excellent (124 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    It was a great location for my friends and I to celebrate a bachelorette party - great location and we were able to sleep comfortably. The only tricky... part was parking, the lot was full before some of the girls arrived in the early evening. by Angie  from Milwaukee on 06/04/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $148
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One King Bed (with Whirlpool)

    SGR

    Two Double Beds, Lake View

    One King Bed, Accessible

    2 Dbl Beds Deluxe Lakeview

    One King Bed, Lake View

    Deluxe, One King Bed, Lake View

    One King Bed (Parlor With Sofabed)

    One King Bed, Corner

    Standard room

    Standard Two Doubles

    Two Queen Beds, Accessible

    Standard King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • Check-out time is: Noon
    • Pets allowed
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Pet maximum weight in lb is: 50.00
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Designated smoking areas
    • Elevator/lift
    • Fireplace in lobby
    • Gift shops or newsstand
    • Poolside bar
    • Restaurant
    • Shopping on site
    • Suitable for children
    • Swimming pool - indoor
    • See more facilities
      • Air-conditioned public areas
      • Computer station
      • Designated smoking areas (fines apply)
      • Free Wi-Fi
      • Meeting facilities size (feet) - 2,228
      • Number of floors - 14
      • Number of meeting/conference rooms - 4
      • Number of restaurants - 2
      • Parking limited (surcharge)
      • Total number of rooms - 240
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Designer toiletries
    • Desk
    • Ergonomic chair
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • ESPN
      • Extra towels/bedding
      • HBO
      • HDTV
      • LCD TV
      • Pay movies
      • Phone
      • Premium TV channels
      • Private bathroom
      • Soundproofed rooms
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Currency exchange
    • Express check-in
    • Fitness facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Spa tub
    • Valet parking
    • View more services
      • Airport transportation (complimentary)
      • ATM/banking
      • Complimentary newspapers in lobby
      • Concierge services
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Capitol ChopHouse - This fine-dining restaurant serves lunch and dinner. Closed Sunday. Some meals may not be served daily.
    OLIVE Lounge - This restaurant serves breakfast and dinner.
    24-hour room service is available.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 13 per night
    • Valet parking fee: USD 17.00 per night
    • Pet fee: USD 50.00 per room, per stay (maximum USD 50.00 per stay) plus USD 500.00 one-time cleaning fee
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Madison, Wisconsin, United States
      of
    43.07258, -89.38097
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    Area map

    A short guide to Downtown Madison

    Nestled between the shores of Lake Mendota and Lake Monona, downtown Madison is home to the State Street pedestrian mall, which consists of hundreds of shops, restaurants, and galleries. Family-friendly attractions include Henry Vilas Zoo and Madison Children's Museum. Outdoor enthusiasts can explore the 1200-acre arboretum at University of Wisconsin, or visit the nearby Cave of the Mounds.

    see all hotels in Madison

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Monona Terrace - within 100 meters
    • Wisconsin Historical Museum - 400 yards
    • Wisconsin State Capitol Building - 500 yards
    • Wisconsin Veterans Museum - 600 yards
    • Madison Children's Museum - 600 yards
    • Overture Center for the Arts - 700 yards
    • Orpheum Theater - 700 yards
    • Madison Museum of Contemporary Art - 800 yards

    0.50 - 1.0 mi

    • Downtown Madison - 1000 yards
    • State Street Shopping - 1100 yards

    3.0+ mi

    • Madison Dane County Regional Airport (MSN) - 4.8 miles
    • Janesville Southern Wisconsin Regional Airport (JVL) - 36 miles
    All hotels in Madison, Wisconsin, United States
    Reviews
    • All (124)
    • Business (17)
    • Romance (7)
    • Family (1)
    • Friends (11)
    • Other (88)
    4.4 / 5
    Excellent

    Score breakdown (from 124 reviews)

    • 5.0
      (69)
    • 4.0
      (37)
    • 3.0
      (12)
    • 2.0
      (5)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.5

    Reviews: Overall

    • < Previous
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    Hilton Madison Monona Terrace - Madison
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Jun 13, 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Jun 7, 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a great location for my friends and I to celebrate a bachelorette party - great location and we were able to sleep comfortably. The only tricky part was parking, the lot was full before some of the girls arrived in the early evening.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    Angie
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Best property in Madison"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This particular Hilton is THE BEST place to stay in Madison. The staff is awesome. The Capitol Chop House and The Olive have great food and drinks. I have stayed at other places in Madison- there are a couple of good hotels but this is a GREAT hotel.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Mike
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Best location for Monona Terrace events"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Best location for attending a convention at Monona Terrace. Skyway walk to Terrace from hotel very convenient.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Dave
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "All exmployess extremely helpful and courteous"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wished we could have stayed longer than one night.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Bob
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    2.0 / 5
    Fair
    "Disappointing Service in a Good Location"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This hotel is well located in downtown Madison and an elegant older building. It has the potential to be a great hotel but falls short in many ways. The service was inconsistent. The front desk personnel were helpful and friendly however the bar tenders were a little rude and unfriendly. The hotel is attached to a convention hall and you get large crowds […] coming through so the focus feels operationally focused rather than service oriented. I would not stay at this hotel again. Read more
    Genuine Expedia guest review
    Other trip
    Feb 27, 2013
    Keith
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent
    "Good, but not worth the money."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    $150 for the king suite but the room was small and cold/drafty. The bed was really comfortable, but that's about the only thing going for it... tried watching tv before bed one night and the signal kept dropping. Not sure what that was about.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Eric
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Wonderful Stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stay here whenever I come to Madison. It has a great view of the lake and the capitol.
    Genuine Expedia guest review
    Other trip
    Feb 24, 2013
    Angela
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "convenient and scenic location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location for a getaway weekend. We were on the eighth floor looking out over the lake. The lake was frozen but it was still very scenic. Only 2 blocks from the capitol it was convenient to sight seeing and restaurants. We hadn't used room service for a long time, but we used it here for breakfast every day. The food arrived hot and was plenty […] to eat. We would stay here again. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    Wayne
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Great Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    was there for Valentines day. Dropped off all my gifts the day before and did a great job of setting up the room before we got there. They were very acccommodating to what we needed as from their shuttle to meal plans. great stay
    Genuine Expedia guest review
    Other trip
    Feb 18, 2013
    Tom
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Real comfortable!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was great! I was turning 25 so booked a room for myself and a couple friends. I actually got upgraded to a room with a lake view and a huge sectional sofa that was amazing!!! Will stay here every time I am in Madison. Also the BLT and bloody marys at the restaurant in the hotel were amazingg!!
    Genuine Expedia guest review
    Other trip
    Feb 18, 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Location and Parking"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Good location. Parking easy.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "nice hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    good location to downtown. close to several restaurants and nice view of lake or capitol depending on which side your room is on. Note: Parking is $13
    Genuine Expedia guest review
    Other trip
    Feb 3, 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Great location with quality restaurants."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel amenities were excellent but very impressed with Olive breakfast buffet and a five star steakhouse in Capital Chophouse.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    Ryan
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent
    "Clean,comfortable,quiet rooms-helpful,happy staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I can't say enough good about the hotel and staff. Breakfast on the 14th floor was beautiful looking out over the lake even in the winter, but the parking in the ramp was a little terrifying. The parking spots were so narrow you could barely fit the average size car in and couldnt get out of your door so the driver has to let you out before they park. […] There was not much room to maneuver the vehicle throughout the ramp either. The rest of our experience was wonderful. Very clean facilities throughout, friendly people from housekeeping to front desk, comfortable, and quiet for a wkend. We will definitely be back. Read more
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    Maryanne
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent
    "Noisy heating unit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My only complaint is that the heating unit in the room was noisy.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "You can't go wrong with this one."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A great hotel in a great location. If your room is on one side, you look at the beautiful capitol building, if you are on the other side, you look at beautiful Lake Monona. This is my 3rd visit in as many years and it is still great.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent
    "The best in Madison"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel by far the best in Madison. We wished parking is free though, $13 during non-busy time. Nice view of the capitol building or the lake.
    Genuine Expedia guest review
    Other trip
    Dec 26, 2012
    Peter
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Good value - Great Location - Excellent Quality"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Phenomenal location. Next to Capitol, near State Street, convenient to UW campus, and, of course, right next to FLW-designed Convention Center. Stayed here w/ my daughter and loved it. Wish we brought our bathing suits! Enjoy.
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Ted
    US

    Hilton Madison Monona Terrace - Madison
    3.0 / 5
    Good
    "had to argue to get king size bed I already booked"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel. great location. Room overlooked like. Beautiful. Only problem was they did not have a king size bed when we checked in. even though we had reserved a king. After asking to see manager they "magically found a room with a king" Was weird. Also fox news was on tv in bar lounge. I find this tacky. I would probably try different hotel next v […] isit Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    william
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent
    "nice location....walking distance to capital!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    beds r too small (double), but rooms r decent. connected to menona terrace which was where my niece's wedding was.....convenient!
    Genuine Expedia guest review
    Other trip
    Oct 21, 2012
    tammy
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Debra
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Outstanding in every way."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was knowledgeable and considerate and my room had a lovely view of Lake Monona. The room had a huge bed, a television set and a roomy bathroon. When I called aobut establishing internet an attendant was at my door in five minutes. I would rate this hotel as superb.
    Genuine Expedia guest review
    Other trip
    Sep 25, 2012
    Mark
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "A relaxing experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was my first time in Wisconsin. The hotel was definitely a five star! The staff and room was superb. I would highly recommend staying here
    Genuine Expedia guest review
    Other trip
    Sep 6, 2012
    Anna
    US

    Hilton Madison Monona Terrace - Madison
    3.0 / 5
    Good
    "Great location!"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Poor housekeeping is the weak link of this hotel. When we first arrived in our room the bathroom floor had hair and other dirt, someone's earphones had been left on the sofa and the "clean" drinking glasses had paper lids with notes scribbled on the underside! The room was not made up until very late in the day and two days in a row was not fully supplied […] with towels and glasses. This definitely has the feel of a convention hotel. There isn't much of a lobby, there is a bar and an expensive steak restaurant. Parking is a problem. One night when we returned from dinner we were told that there wasn't any room in the garage for our car even though we were being charged a daily parking fee. On a positive note, the room was spacious and had a lovely lake view. This hotel is within an easy walk of many good downtown restaurants, the state Capitol square and farmer's market. Read more
    Genuine Expedia guest review
    Response by Hilton Madison Monona Terrace Thank you very much for taking the time to review our hotel and provide us with this valuable feedback. I want to apologize for the cleanliness issues you experienced with your guest room as this is not up to our standards. I have made sure our Executive Housekeeper was aware of the issue in order to use this as a teaching tool in the future. We hope you will be able to join us again in the near future.
    Other trip
    Aug 15, 2012
    Lindy
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Friendly and clean"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was very helpful. Room was exceptionally clean.
    Genuine Expedia guest review
    Other trip
    Aug 13, 2012
    Jim
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent
    "great location!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    be in the heart of it all! great restaurants, the lake path...my biggest complaints no fridge and no complementary wi-fi...no wi-fi! you can pay extra per day but it just seems odd to me to have to pay for it anymore.
    Genuine Hotels.com guest review
    Response by Hilton Madison Monona Terrace We are certainly fortunate for our great location! I apologize for the lack of a refrigerator during your stay. The hotel is actually in the process of installing them in all of our guest rooms right now. Thank you for your feedback, and we hope you will stay with us again soon.
    3 night business trip in Jul 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    3.0 / 5
    Good
    "Service Challenges"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    the hotel gave my room away... gave me a fold out couch - and no air conditioning on my first night. They knew this- the engineer said the next day. It was 90+ degrees in Madison.They moved me the next day (of my four night stay) to a room that was specially equipped for a specific purpose - but not at all suitable to mine. Not one proactive move.. […] from the front desk. Bell staff was great. Read more
    Genuine Hotels.com guest review
    4 night business trip in Jul 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Friendly folks in a high quality hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Is everyone in Madison so friendly? I felt like I was the only guest. Be sure to check out the local scene. For souvenirs, don't miss the nearby cheese shoppe, "Fromage|Nation" with the greatest award winning cheese and other gourmet goodies. Beautiful setting, nice area for walking around and plenty to see nearby. Enjoy!
    Genuine Expedia guest review
    Response by Hilton Madison Monona Terrace Madison truly is a very friendly city! Thank you for providing such a great recommendation with Fromagination. They are just one of the many fabulous restaurants and businesses within a close walk of our hotel. Please consider joining us again the next time your travels bring you back to Madison!
    Other trip
    Jul 20, 2012
    Kaycee
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Had a great time at a great price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The only concern is that wi fi is not free. TV is great.
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    3.0 / 5
    Good
    "Hope you don't need a luggage cart"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was barricaded due to some local event, which made getting in and out of the hotel an ordeal. We were clearly in a hurry, but were never offered valet and didn't even know it was an option until once we were in the parking lot and saw spots marked for "Hilton valet parking." The room was beautiful, and the view over the lake was stunning, but […] no cell reception in the room nor was there free internet in the room, which made things less than ideal. Perhaps the best part of the stay was sitting in the lobby and watching the bellman refuse to give his cart to a young girl who needed it for her family's luggage because, "It's my last cart and this is how I make tips." Read more
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    3.0 / 5
    Good
    "Standard mid-tier chain experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    A standard mid-tier chain experience, neither good nor bad. Old, tired room and old-fashioned place, but everything was as promised. No complaints.
    Genuine Expedia guest review
    Other trip
    Jul 16, 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Disappointed by the small double beds (husband and I couldn't share one, even though we are both small people,) inablilty of the room to cool off (thermostat would go back up after automatically after being turned down manually), and the spiders found in the room. Did appreciate that the room was clean, and that the front desk brought in a fridge after […] we checked in and saw there wasn't one in the room. Overall, the hotel is in a great location for visiting Madison, the hotel room itslef was just "okay". Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    2.0 / 5
    Fair
    "Broken air conditioning during summer heat wave"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    I was travelling in the middle of a heat wave and the air conditioning in my room wasn't working. Unfortunately I didn't discover this until I got back from the bars at 2am, so I felt it would be too late to go downstairs and demand a different room. Overall, it's still a nice hotel. I just had a bad experience with this stay.
    Genuine Expedia guest review
    Other trip
    Jul 5, 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Great hotel, but needs milk and/or refrigerator"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, friendly and efficient staff, good amenities. Clean throughout the hotel. My only complaint is that our room did not have a refrigerator. Since we were traveling with a baby, we needed to keep milkcold. The little cantina by the front desk had chocolate milk and strawberry milk, but no regular milk. And those of us who are budget-conscious […] cannot afford to buy milk from room service every time the baby needs to drink. Otherwise, a great stay. Read more
    Genuine Expedia guest review
    Other trip
    Jul 3, 2012
    Jay
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Wonderful stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good. Love the hotel, love the town. Great location I was in town for a CT conference.
    Genuine Expedia guest review
    Other trip
    Jul 3, 2012
    Judy
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding
    "Scenic views"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Hilton Madison Monona Terrace - Madison
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a great place to stay. It was close to were we needed to be for a wedding so we didn't have to drive we could walk. Only problem I had was if you are a guest at the hotel you shouldn't have to pay for parking. You pay enough for the room already.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Karleen
    US
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