Hilton Short Hills - Short Hills

Stay the night before my wedding, bar was great and nice room

Genuine Hotels.com guest review

I stayed at the Hilton Short Hills while attending a two day seminar a few miles away. I specifically requested no feather bedding, and the staff at check-in assured me that the "room had been totally de-feathered." The room was lovely, the location was convenient, and walking across the street to the mall was a breeze. Exiting the parking garage was […] a little confusing--thank goodness for the rental car company guy who told me to go up two levels to get out--but I was able to get a great parking spot both nights. I would stay there again. Read more

Genuine Hotels.com guest review

While on the face of it the Short Hills Hilton is a first class property, there are glaring service deficiencies which prevent it from achieving a high rating. First, the Front Desk, key to any guest's experience with a hotel, is weak...no, actually, it's offensive. I was greeted by an indifferent clerk who seemed keen to mumble through a standard greeting […] while looking down into a computer. Repeated requests to have the clerk re-state a question were ignored or mumbled again. My checkout...with the same clerk...was equally disappointing and confusing (oh, and we forgot to add another night's valet parking on the bill we presented you last night, so, here it is now). Then the Valet parking attendant had mysteriously disappeared and the front desk clerk misstated that he was retrieving another vehicle (he was not - he was on a break and hadn't told anyone). Okay, not exactly criminal offenses...but not what one expects from a first rate hotel. Next, the room, while quite attractive, missed the mark - the room bar was empty and the bathroom had mold atop the marble surround of the tub. This could be a great hotel...and, actually, once was. But it is in decline. It is in need of some top management attention and real professionals whenever the staff interfaces with guests. Read more

Genuine Hotels.com guest review

Room was large and clean. Bed was comfortable. Bathroom was large and clean. Only had two towels but room service quickly supplied more when asked. Covered parking was convenient and free. Breakfast was expensive but good. (Hint: Get free coffee in lobby before breakfast.) We would stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Some amenities too expensive,Sunday Brunch $46.00, in room movie $16.99, and no free Wi-Fi, come on all hotels offer free Wi-Fi

Genuine Hotels.com guest review

great hotel for a reasonable price

Genuine Hotels.com guest review

Very well kept lobby and conference area. Exercise facility and spa were outstanding. We were very disappointed in the quality of our room. There were stains on the carpet, pealing paint, and a running toilet. Walls were thin enough that we listened to our neighbor's TV for much of the night. I expect more from a Hampton Inn, let alone a Hilton property. Overall […] a great location across from the Mall at Short Hills. Rooms in desperate need of renovation. Read more

Genuine Expedia guest review

Comfortable & clean hotel, friendly staff.

Genuine Hotels.com guest review

Was fairly ok....water didn't drain too well in bath tub...checked in @ 3am and out @ noon so can't judge too much else.

Genuine Hotels.com guest review

We loved it!! Felt like we were on a relaxing vacation. had a great spa treatment (nails by Linda and Facial by a wonderful technician) And martin the bartender was over the top in customer service. The rooms could use a little sprucing up but other than that very happy and we will return.

Genuine Hotels.com guest review

Our stay at the Hilton Short Hills was simply great. The service was excellent and the room was very comfortable and clean. When we are in that area it is the place we will stay For business and leisure.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The check-in was fast and courtious,as was the check-out. No problems,great location,good parking. Recommend using this hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hats off to Megan at the front desk. Always smiling and making everyone feel welcomed and. Omfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Wonderful hotel. Everyone from the bellhops to the front desk went out of their way.

Genuine Hotels.com guest review

What a gorgeous hotel! It should be a 5 star! Loved it and the mall across the street was an added bonus! Would come back again.

Genuine Hotels.com guest review

We had an issue with housekeeping.

Genuine Hotels.com guest review

The hotel was nice but the room was very noisy. The breakfast on Sunday was overpriced and disappointing.

Genuine Hotels.com guest review

nice hotel. great location. pool and spa are nice. good service.

Genuine Hotels.com guest review

I thought the stay Was great..

Genuine Hotels.com guest review

The way this hotel advertises itself is very misleading. It is supposed to be a hotel/spa resort and conference center, but... The hotel itself was nice, but nothing all that special. The pictures of the indoor pool on their website as compared to the actual were disappointing. The pool was very cool in temperature and while the hot tub was hot, it […] was kind of slimy. The poolside drinks were very expensive and a real joke! Our mojitos only had a few mint leaves and no discernable alcohol whatsoever!! The outdoor pool was nice, but a little small and full of kids screaming (but of course, that's to be expected). The terrace around the outdoor pool had nothing special and the chairs weren't all that comfortable. The spa was way overpriced ($40 for a pedicure, much less the $120+ for an hour massage). I would not recommend this hotel to anyone but a business traveller. Read more

Genuine Expedia guest review

It had been years since I've been here, but its just as immaculate as I remembered it!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel with An excellent mall across the street. Newark just 20 min of distance, Manhattan 40 minutes. We have had an excellent time.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was great, things went well except a member of our party realized after check out that she left a jacket in the room. We called back as soon as she noticed it wasn't among her things & the staff claim to have not found the brand new $150 fleece.

Genuine Expedia guest review

Beautiful hotel, immaculate condition.

Genuine Hotels.com guest review

The price of the rooms, the location ,and the quality of the service, can't be beat. We are using this hotel about once a month or two.

Genuine Hotels.com guest review

EVERYTHING WAS SUPER....I WOULD NOT HESITATE TO STAY OR RECOMMENND IN THE FUTURE......THE STAFF COULD NOT HAVE BEEN MORE FRIENDLY AND HELPFUL....THANK YOU

Genuine Expedia guest review

The price of the hotel was a bit high. As a frequent traveler I have a lot of experience staying at hotels and initially impressions can set the tone of a hotel. Upon arriving at the hotel, I parked the car in front of the hotel with my spouse waiting in the car. The Porter asked me if someone was in the car in case it had to be moved. I went in to […] check-in which was a very quick and efficient process. Even with 3 people in line ahead of me I was checked in and returned to the car under 5 minutes. Returning to my car, I found my souse out of the car in a heated exchange with one of the Porters. It seem, they were in a loud and condensing tone telling them to move the car away for arriving guests. they were concerned they were losing business from taking luggage from other arriving guests. Of which none had arrived since we got there. Up to that point I would have used the Porter but he was so unprofessional, my partner refused to give him the business. Also, this set the tone for our whole experience there. Also, preparing for dinner, our bathroom had no water pressure in the shower and no shower mat. We had to call Room Service to have these issues fixed for our morning shower. For the price of the hotel, we had higher expectations. on a positive note, other than the porter, everyone one else was great. Read more

Genuine Expedia guest review

This is a beautiful Hilton property and the loaction cannot be beat. Service was so friendly and attentive.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A good peace of mine

Genuine Hotels.com guest review

We stayed for one night while visiting relatives for Christmas. The hotel was virtually empty which may explain the issues we had with water, it looked like it had been sitting unused, came out brown and then ran clear. We also had a minor issue with the showerhead. The hotel is lovely, modern and the staff quite nice and friendly. Hotel is right across […] the street from an upscale mall but otherwise in the middle of nowhere. Rooms were very nice, bed very comfy, would stay there again. There was plenty of parking available at the hotel and we were not charged, perhaps due to the fact that the place was 90% empty. I'm guessing this is primarily a hotel for the local corporations and on this night, a professional basketball team! Read more

Genuine Hotels.com guest review

A solid hotel for this part of New Jersey. the proximity of the Short Hills mall is a real plus. A good hotel for the money.

Genuine Hotels.com guest review

Nice hotel for business or pleasure. Service at the bar was great.

Genuine Hotels.com guest review

Every part of the hotel was exceptional. The help were all pleasant and accommodating. However, during the Saturday Brunch the fire alarm above the omelet station was not capped off and the entire meal was spent listening to the shrill of the alarm. I guess we were fortunate that there wasn't a real fire. We were there celebrating a friend's MAJOR birthday […] and we couldn't even listen to our immediate neighbor's conversation. It would have been nice if the "powers that be" offered a refund or at least a complimentary return visit. Read more

Genuine Hotels.com guest review

No issues.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

One of the nicest hotels I've stayed at in the price range!

Genuine Hotels.com guest review