Everything was okay about the stay, except for the WIFI connection as reception on the 3rd floor was poor.Genuine Hotels.com guest review
"Get what you pay for"
Hotel staff were very friendly, just needed a place to sleep for a couple of nights, so was not looking for finished top quality hotel. Dated decor, some items not working, didn't clean room between days, but good value so overall happy that we got.Genuine Hotels.com guest review
Good hotel for am overnight stay!Genuine Hotels.com guest review
"Poor Quality would never stay again"
Very dated decor, springs sticking out of bed , wallpaper hanging off wall, carpets not fitted, bathroom a disgrace. Would never stay again, the pictures on the website are telling liesGenuine Hotels.com guest review
"Nice hotel with character,needs a bit of upgrading"
An old hotel with very nice helpful staff. Some parts need up grading . Like carpets etc. and bath rooms. Beds were comfortable and bed linen spotless. I prefer old and lots of character rather than new square boxes. Meals were excellent and so was the price. We stayed here when we went to visit the Coronation Street tour, only 40 minutes away in Manchester. […] It was very hard to control the shower temperature. If you want perfect don't stay here, if you enjoy character this is for you. Read moreGenuine Expedia guest review
"ended up in separate rooms"
Booked a triple room at this hotel on the internet, called up to tell the receptionist we would check in late. She told us she doesn't have any rooms available and there was a check in fault - we would never have known if we hadn't have called them. She tried to look for other hotels for us in the area and I guess she didn't succeed as prices in the […] area that night were extortionate and then 2 rooms magically became available in the hotel so we had to split our group up while 2 went in one room on the east wing and 1 went on the completely other side of the hotel- other than that it's about 5 minutes from Liverpool City centre and it's pretty cheap to get a cab into town- the rooms are really simple and most fixtures are broken - our light was flickering and the hotel couldn't fix it and told us to just put up with it. Asked for a late check out which is available upon request subject to availability- the lady told us they were fully booked so we couldn't have a late check out . The next morning I went down to book an extra day and to my surprise they had rooms available -it made no sense- wouldn't stay at this hotel again but I guess for the price it's a passable stay- don't expect a 3* hotel Read moreGenuine Hotels.com guest review
Awful hotel, old dirty roomsGenuine Hotels.com guest review
Room was checked and drinks replenished every day. A little noisy at night due to a wedding but overall good.Genuine Hotels.com guest review
Great budget hotel, friendly staff and room was extremely clean. Recommended.Genuine Hotels.com guest review
"Long past its prime"
In its heyday, this was probably an impressive establishment. Its Georgian edifice and park-like setting are still noteable today, though obscured by a cluster of seedy commercial enterprises which surround it now. But faded grandeur is a poor basis for a satisfying stay. The hotel is desperately tired and worn out, from its tatty lobby, through its […] dingy corridors, to its shabby and outdated rooms. We welcome period accoutrements and do not expect venerable properties to have brand new fittings - but the spacious quad family room was compromised by worn-out fixtures, dingy bedlinens and a bathroom that smelled of urine. Despite the quaint address on Edge Lane, the neighbourhood is now mostly dodgy commercial establishments along the unattractive commercial thoroughfare. Room access is compromised by multiple sets of stairs and varying levels in the hallways, complicated by stubborn self-closing fire doors and a complete lack of lifts or ramps. Cases have to be manhandled long distances on the long walk from the car park, or offloaded from your vehicle in the narrow alley at the rear of the hotel. I wish we could be more positive about this establishment, as it has the potential to be a unique alternative to the chain hotels. But its combination of shabby infrastructure, dubious hygiene, and unappealing location add up to an overall unsatisfying experience. We will not stay there again. Read moreGenuine Hotels.com guest review
had a good night's sleep - great areaGenuine Hotels.com guest review
"Where was the wi-fi?"
The hotel advertised wifi available in all rooms but it wasn't in mine. I like to do my work in my room not a public area. I was told that it works in public lounges but when I said I booked the hotel because it said Wifi was available was told it is! I pointed out it's not as no reception in my room and wasn't even offered an apology. On checking out […] was told I hadn't been charged fro breakfast (which may be was an apology?) but I'd already paid £12 for breakfast through Hotels.com As other's have said breakfast quite basic and not worth £12, very plastic sausage, 1 egg, bacon, beans and chopped canned tomatoe. The hotel does have a nice feel about it and was good for I needed to be in the morning so would book again, but would specify need a room with wifi. Read moreGenuine Hotels.com guest review
"Good hotel in a quiet backwater of Liverpool"
I liked this hotel, but it could have been better with minimum effort. Staff were friendly and helpful. It is located on busy Edge Lane but tucked away behind gardens, so there is no traffic noise. My only complaint is that the front room I was booked into only had net curtains, but the floodlights on the other side of the garden illuminating the hotel […] shone directly into my room, so sleeping can be a problem! This could easily be fixed by turning off the floodlights or adding curtains. Otherwise very good. You can walk into the centre of Liverpool if you are keen (we were)! Read moreGenuine Hotels.com guest review
"Known locally as Fawlty Towers by taxi drivers?"
Firstly, the hotel got my booking wrong. I requested two doubles and a twin. Got two triples and a twin. The first room offered had six power points - 4 of which did not work. The only power outlet that did work was right at the entrance of the room, behind the main door. No room for a table, or anything for that matter. We asked for a different room. We […] got a double. No wardrobe, just a hanger bar hung between the old fireplace and the side wall... and a cloth hanging shelf compartment about as wide as a shoe, supplemented by a 3-drawer unit which was about 9" across by 8" deep... so pretty useless! By this time we were exhausted after a 6 hour drive so took the room. My mistake... The walls were paper thin, so everyone that walked along the corridor outside our room sounded like Godzilla. Every door in the corridor could have benefited from a spray of WD40, as they all creaked noisily. Then we came to use the shower. It looked fine, however more water came out of the chrome pipe feeding the shower head than the head itself. The bathroom tiled floor was in desperate need of some grouting, as there were complete sections where there simply wasn't any. Read moreGenuine Expedia guest review
Beautiful view . Not the ritz but you get what you pay for . Staff very helpfulGenuine Hotels.com guest review
"Handy for Liverpool centre and outskirts"
Practical for what we needed and reasonable price. Bathroom could do with some refreshment, the mould in the sealant was a little disappointing and the colour of the shower head speaks volumes as to when it was last cleaned! But the hotel was ok, the room a reasonable size, light and comfortable enough for a one night stay. In its day it must have been […] a wonderful place, but it needs a little refurbishment, which I suppose is why it was the cheapest hotel for us to book on that night! Read moreGenuine Expedia guest review
"where to start..."
A disappointing stay; the appearance of building from the outside promises so much and then you enter the hotel. A rude receptionist greeted us after we had to ring to check in, she then just pointed us in the general direction of our room before turning around and walking off again. The room on entry appeared clean but looked cheap and nasty. The bedding […] was white but thin and cheap which gave the overall room an unpleasant feel. The bathroom was by far the best part of our room; it was clean and modern with a lovely shower and bath tub, the only problem was that you couldn't switch the towel heater off which meant that at 1 o'clock in the morning when we got to our room after attending a wedding the room was sweltering. When we awoke in the morning, we headed downstairs for breakfast, which was hugely underwhelming. The choice of breakfast cereals, yoghurts and fruit was a pleasant surprise but the cooked breakfast was the main downfall. The man serving the cooked breakfast was rude, enjoyed complaining about his job to any poor soul that would listen and had absolutely no manners. The cooked breakfast in itself was cheap and there was little choice. Not only that but the rude breakfast man had a love for clearing away plates before everyone on the table had finished eating. Definitely not worth the £85 I paid to stay there (which didn't include breakfast and was an additional £12). Read moreGenuine Hotels.com guest review
"Convenient, good price, comfortable"
Purchased at a low price and therefore was decent value for money. All the facilities you would expect from a hotel room for the price. Thanks.Genuine Expedia guest review
"Good bed for the night"
The room was adequate for our needs as we only really needed a bed for the night. The room was spacious and mainly clean (a little dusty on top shelf of the wardobe). Hotel is around a 10 minute drive from town so taxi/car would be needed. Did not use the restaurant for breakfast so unable to comment on that. Staff were pleasant and hotel was quietGenuine Hotels.com guest review
"Dont book here if you want to sleep!"
On entering the hotel we were given the key to the room which when we got through to was clean and tidy but very basic. The heating was on and the room was warm but the heating was broken so you couldnt turn it down so it got quite hot. The taps would turn on and off but the top would come off in your hand. All of this said for what you pay you cant […] argue too much with the room. There was a wedding on so there was a lot of noise from the function room but it was bareable, what wasnt bareable was the fact that the walls were paper thin and you could hear every movement from the ajoining rooms. At one stage next door slumped onto their bed and phyiscally moved me from mine and then snoring all night kept me awake as if they were next to me. I was very disappointed with this and would not reccomend staying here Read moreGenuine Expedia guest review
Didn't hang around. This place was at first impressions a dump. Half run down and boarded up, Smashed windows. Nobody attending reception in the function area with no sign of life, not even a bell or a phone!! Finally found hotel reception but receptionist too busy to attend. Big wedding on at the time so anticipating a noisy night and not too impressed […] by the decor decided to cut my losses and head home. Read moreGenuine Hotels.com guest review
"good position to visit Liverpool Exellent"
no heat in room ,bed broken,window couldnt close,ALL were FIXED,Staff in resturant Better than Exellent at Breakfast mother/Daughter/combo,wow keep hold on them there GOOD,enjoyed my stay will come again ,Genuine Expedia guest review
"Great food, reasonable."
Stayed here whilst looking for daughters accommodation for her new job. Hotel a little run down but clean with immaculate bedding. As for the rest of the furniture in the room - well, needs to go out as 'street treasure'. It certainly lets the hotel down. I understand that it costs to renovate a large hotel but you do have to spend in order to attract […] more guests. The gardens are immaculate. Pity the weather didn't allow us to sit out in them. Service in the bar....was there service? No! Restaurant - fab service, friendly and well run, great food and inexpensive too. However, breakfast at £20 pp? I don't think so! the price of that doesn't equate with the price of main meals in the evening. Overall, we'd stay again possibly asking for another room. Read moreGenuine Hotels.com guest review
"Cheap but not a cheerful hotel"
Area around the hotel seems quite run down, as a single young woman I didn't feel particularly comfortable being there alone. Grounds of the hotel were well kept but once inside was disappointing. Decoration of hotel was dated and in a poor condition. Hotel was ridiculously warm even for May! Room was very basic, TV didn't work and bed was very uncomfortable […] with no spare pillows etc. Reception were friendly and fairly helpful, however one member of staff was on the phone deciding on her tea in the middle of serving me. Read moreGenuine Expedia guest review
"Good location, helpful staff, very nice garden."
The outside of the hotel is really beautiful with a nice garden, the parking arrangements were also good, it was easy to find parking and it was very close to the hotel entrance. The reception area and lounge also looked very nice but some parts of the hotel would need to be renovated. The lift looked old and some of the buttons needed fixing and the […] ceiling of the room also looked dated and had some stains. Aside from these issues, the hotel was very pleasant and the staff was kind and helpful. The price of the room was very reasonable and overall I had a very enjoyable stay. Read moreGenuine Hotels.com guest review
"Easy access to town or motorway"
The hotel was a nice building but needed updating inside. The rooms were dated and plain, however the staff were friendly and the food was good.Genuine Hotels.com guest review
Considering the reports we read after we had booked the hotel it was a pleasant surprise. It is very dated, refused our first offer of a bedroom as it was like a time warp and the fabric bedhead looked filthy. If we hadn't of been given a better room we would have 'walked'. The staff were very attentive. The first meal we had was poor, totally overcooked, […] we were not charged for it (very kind) The second meal we had was much better. It is clearly a hotel run on a 'budget' with the staff being overworked especially when you get in coach trips. All in all it served it's purpose, wouldn't actually recommend it to anyone, but for visiting Liverpool is was acceptable for a couple of nights. If you want basic, basic is what you get, if you want luxury then don't book this hotel. Read moreGenuine Hotels.com guest review
The hotel staff were helpful the hotel could do with a total revamp the beds in the rooms have seen better daysGenuine Hotels.com guest review
Excellenbt value for money and we had a really comfortable bed - unusual for a hotel!!Genuine Expedia guest review
Hotel under refurbishment. Surrounding area also under refurbishment. Good breakfast, friendly staff.Genuine Hotels.com guest review
This hotel was kept clean and tidy. The staff were very helpful and polite. They were very informative about transport and the prices of transport. Even though we had to leave the hotel by 11.30am, they looked after our suitcases for us as we had an evening flight. I cannot rate the helpfulness of the staff enough. They are lovely people and made us […] feel very welcome. I will be returning to Liverpool in the near future and would recommend this hotel. Read moreGenuine Expedia guest review
"Devonshire House Hotel"
Basic but perfecly acceptable for my requirememntsGenuine Hotels.com guest review
"Why would i recommend"
I choose to stay at the hotel due to my first choice been sold out. The hotel look like could do with a spruce up. My room was spacious but the bathroom was absolutely digusting, the shower screen is the smallest i have ever seen in mylife, bath sealant was moldy, not good. Each time I attend the reception it was vacant and have to press th bell to […] get attention, for a hotel front of house is the first impression and should be manned 24 hours a day. Over priced for the service received. Read moreGenuine Hotels.com guest review
"Camas confortáveis e ótima localização!!"
O hotel é antigo mas com muito charme. As camas e roupas de cama e banhos são muito confortáveis. E fica a uma milha e meia do centro de Liverpool ( Adelphi Hotel ). Estacionamento amplo e gratuito. O staff é muito cordial e prestativo.Genuine Hotels.com guest review
il n'a pas WiFi, service n'est pas aimableGenuine Hotels.com guest review
"房間夠大, 光線充足, 去晏菲路球場非常方便, 如再去利物浦定會再訂"
非常滿意, 只是暖爐壞了晚上睡覺時有點冷Genuine Hotels.com guest review
Jag och min kompis hade bokat ett twin room, de hade överbokat hotellet så vi fick en dubbelsäng istället, som dessutom inte var så stor. De löste det dock relativt smidigt med ett extra rum första natten samt att vi fick gratis frukost.Genuine Hotels.com guest review
"Devonshire House Hotel"
Hotelli kuvausta ja kuvia nuhjuisempi. Varsinkin epäsiisti seinän vieruksilta osin repsottava kokolattiamatto ja kylpyhuoneen kalustus saivat ison miinuksen. UIkoalue, pysäköintipaikat ja sijainti sen sijaan saivat isot plussan.Genuine Hotels.com guest review
"I would and will return"
Good location, scenic and quiet surroundings, nice rooms and best of all very nice and friendly staff especially John brown who's one of the management team and the lovely receptionist who was so helpful and pleasant who made us so welcome and nothing was too much trouble for her. Value for money and yes I will return
"worse night ever"
12/11/14 sue c Liverpool, United Kingdom
we went for a night out with a club to the devonshire for a meal and entertainment the meal was ok but the entertainment was so loud i sat with my fingers in my ears all night. I would have enjoyed the night but for the noise. we were not the only people to complain about it. Even the background music was so loud i could not hear the person next to me speaking.
12/07/14 Shell098 Yorkshire
I was lucky enough to stay at the Devonshire from Monday to Friday for a period of 8 months whilst working away in lovely Liverpool. I cannot express how wicked the management and staff are - It was like a family, such lovely people. The room was so comfortable the views of the gardens are great given this is only a mile from the town centre!! the staff sooo helpful, I could not imagine a better place to be whilst working away :-)
12/05/14 Ricky637 Cardiff, United Kingdom
Stayed at the hotel because there was very little affordable accommodation closer to the city centre. The hotel was a short drive to the city centre, but no taxi would give us a ride back. In the end we had to beg a taxi to give us a lift and pay well over the odds (not the fault of the hotel but of Liverpool generally). No complaints with the hotel itself: clean, friendly, good parking etc.
"Good Value & Good Location, plus Free Parking"
11/23/14 DucknUmp High Peak
My husband and I stayed at this hotel for one night on 21 November 2014. I chose it based on the budget price, the free parking and its proximity to the town centre. We arrived at about 9.00am, told the lady on reception that we'd arrived. She advised us that we could book in any time after 2pm as it was a 24hour reception. We parked our car in the huge hotel car park and went into Liverpool. We caught a bus outside the hotel, across the road (nos 6 & 7 go to town). A taxi back cost us approx £6.00 at around 10.30pm. We were in room 301, the room was large, light and airy, we had tea/coffee making facilities and a TV. The carpet and bedding were in good condition. Both our room and bathroom were cleaned to a good standard. We eventually checked in at around 10.30pm which was completely fine by the hotel staff. I wouldn't hesitate to stay at this hotel again on future visits to Liverpool.
"110 per cent"
11/18/14 WestLancastrian Lancashire
Chose the Devonshire as being the only one I could find that had its own car park rather than having to park in a multi storey and then find you way into the Hotel, and It proved to be a find. Rooms are budget hotel type i.e fairly basic , but spotlessly clean , quite large , airy , and with a very comfortable bed . Reception staff were very good and although I stayed only one night and it was a Monday , the Manager was noticeable by his presence finding time to stop and talk to his Guests, and making them feel at home. I did not use the Restaurant as I was dining elsewhere, but from overheard comments from people in the bar later in the evening it was quite good. Cost was very competitive and all in all a good buy. No doubt I will stay there again on my next visit to Liverpool.
11/16/14 libs48 Liverpool, United Kingdom
Grew up around here so felt weird staying so close to home but we had booked this for my 50th my nieces 30th and she also got married so it was a fabulous venue . The rooms where clean and perfect, the staff where unbelievably friendly and helpful, the function, food and room dressing where outstanding, we could not if asked for any thing better. Little gem of a venue .
"A nice looking hotel if a little tired"
11/15/14 GaryMoody Ipswich, United Kingdom
My twin room was very spacious and the beds were quite comfortable, the overall look of the hotel from the outside was lovely but interior could do with a lick of paint, my stay was booked late so the normal cost was discounted, had I have paid the going rate I think I would have been very disappointed (but maybe I got the late booking room and the good ones had already been taken by full paying guests) there is ample parking on site which was a big positive point for me the staff were very helpful and it is only a short taxi ride into the centre of Liverpool if this was on a late site when I visit Liverpool again, I would have no problem in staying here
"The Good, The Bad."
11/14/14 Trevor7772014 Newcastle upon Tyne, United Kingdom
Stopped at the Devonshire House Hotel For 2 Nights Nov 10-12th Nov 2014 Room 204. As we wanted to see Anfield Stadium. First the Good.. Staff are first class, made us very welcome as soon as we entered the building. The Bedroom was really big so plenty of room to move around, and the beds were very comfortable. Bathroom spacious, and clean. Breakfast is out of this world, recharges your batteries before the hectic day. The BAD:- carpets in reception thread bare not attractive when entering. Also carpet in Dining Room, food has been spilled and left to dry, and again thread bare in places. Carpet in Bedrooms disgusting as stains (could be dried vomit, or other liquids) been left to dry out on carpet. Wardrobe in bedroom the door is hanging on by one Hinge while the other door refused to stay shut. Bathroom in need of hooks, to hang towel on to dry, a shelf or something to put your smellies and shampoo on A comfortable armchair, or settee is required, as they have put two very uncomfortable dining chairs in, not good when watching the tv. And on the window, someone has kindly picked their nose and smeared onto the window, and left there to harden A chest of drawers is the ultimate, two draws when pulled out dropped off the support bracket. Overall Hotel has excellent grounds free car parking, cannot hear the traffic, maybe and a BIG MAYBE we might come back. But we will check before we do come. My rating 6/10 **
"Shop around, probably better hotels for money"
11/11/14 Tallywhistler Uk, Midlands
stayed 7-9 November and it rated an ok. Hotel does need modernising, rooms are basic, bedding clean but bathroom shabby. Situated just back from the road, behind a petrol station (pictures are a bit misleading) you avoid traffic noise and whilst it had a conference centre again this was separate and ensured a peaceful nights sleep. Free wifi, strong single throughout hotel, free parking. Breakfast choice fruit, cereal, toast, coffee/tea on buffet service, cooked breakfast was served and bigger portions would have been nice. Only had scrambled egg on offer, asked for a fried, but declined. With breakfast paid £92 (as reviewed earlier breakfast 7-9), whilst generally fine and comfortable left with the thought that could probably have done better for the money
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