Orchard Hotel - San Francisco

665 Bush St, San Francisco, CA, 94108 United States
Hotel Info: 866-539-0036
Guest rating 4.7 / 5
97% Recommend
(Neighbourhood average 3.9)
Location. The privately owned Orchard Hotel is a boutique property located two blocks from Nob Hill and Union Square in San Francisco, Calif. The theater district is positioned three blocks away. Hotel Features. Opened in 2000, the non-smoking Orchard Hotel boasts a marble-clad lobby decorated with a waterfall fountain and a bronze-cast statue dubbed "Spring Awakening." The hotel chef purchases produce for The Daffodil Restaurant from small organic farms and prepares dinners of New American cuisine....
37.79029, -122.4082
Hotel coordinates:

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Guest review summary

  • 4.7 Average rating: All Trip Types
  • 97% Recommended
  • 372 Reviews
  • 4.6  Hotel Service
  • 4.7  Room Comfort
  • 4.6  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (372) 4.7
Business (68) 4.5
Romance (79) 4.7
Family (47) 4.8
With Friends (58) 4.6
All Others (120) 4.6

Overview

Location. The privately owned Orchard Hotel is a boutique property located two blocks from Nob Hill and Union Square in San Francisco, Calif. The theater district is positioned three blocks away.
Hotel Features. Opened in 2000, the non-smoking Orchard Hotel boasts a marble-clad lobby decorated with a waterfall fountain and a bronze-cast statue dubbed "Spring Awakening." The hotel chef purchases produce for The Daffodil Restaurant from small organic farms and prepares dinners of New American cuisine. Gracious table settings include linen tablecloths, Rosenthal china and jewel-handled Athena-pattern silverware. Fanciful lighting illuminates a bar that serves whole-leaf teas, specialty cocktails and more than 100 selections of wine.

The hotel's function room provides natural lighting and accommodates up to 20 people. A lobby laptop computer is available for guest use, and 24-hour front desk staff offer fax and photocopy services. Complimentary wireless Internet access is provided in public areas. An exercise facility is equipped with cardiovascular equipment and the hotel offers discounted passes to a nearby full-service fitness center.

Guestrooms. The 10-story Orchard Hotel offers 104 guestrooms styled with soft-toned fabrics and subtle dove-gray diamond-patterned wallpaper. Designed for the Orchard Hotel, the furniture consists of nyatoh Balinese wood. Beds are draped in 400-thread-count Egyptian cotton linens. Armoires contain DVD and CD players with five surround-sound stereo speakers and complimentary movies. All accommodations feature high-speed wired and wireless Internet access. Room amenities include coffeemakers and minibars. Bathrooms feature marble-top vanities, inlaid marble floors, Art Deco light fixtures and Organic bath products.

Expert Tip. The Orchard Hotel has secured Green Business Certification from the Department of the Environment and uses only citrus-based, non-chemical cleaning products. Guestroom furnishings are constructed with recycled Balinese wood, light fixtures are energy efficient, and the hotel adheres to composting and recycling practices.

Why book with us?

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  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Complimentary newspapers in lobby
  • Concierge services
  • Doorman/doorwoman
  • Fitness facilities
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Limo or Town Car service available
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Room service (limited hours)
  • Security guard
  • Use of nearby fitness center (discount)

Business & Event

  • Audio-visual equipment
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Meeting rooms (small groups)

Accessibility Features**

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Bathrobes
  • Cable/satellite television channels
  • CD player
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • DVD player
  • Electronic/magnetic keys
  • Electronic check-out
  • Extra towels/bedding in room
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access (complimentary)
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Non-smoking only
  • Premium bedding
  • Premium television channel(s)
  • Rollaway beds
  • Shower/tub combination
  • Television
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Wired high-speed Internet access (complimentary)
  • Wireless high-speed Internet access (complimentary)

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Elevator/lift;
  • Number of floors: 10;
  • Number of rooms: 105;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Video library;
  • Wired (high-speed) Internet access - complimentary;
  • Wireless (high-speed) Internet access - complimentary;
  • Year Built 2000
Check-in time is 3 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Awards

A Green / Sustainable Property - Third Party Certified
This property participates in LEED Certified, a third-party certification program that has been independently certified. Third-party certification measures the property’s impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company’s sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

Dining

Daffodil - Serving locally-grown, organic, New American cuisine in various portion sizes.

Area map

Orchard Hotel Union Square - Convention Center

A short guide to Union Square - Convention Center

Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.

see all hotels in Union Square - Convention Center

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Union Square - 300 yards
  • St. Mary Square - 300 yards
  • Old St. Mary's Cathedral - 400 yards
  • American Conservatory Theater - 400 yards
  • Theatre District - 400 yards
  • 555 California Street - 500 yards
  • Grace Cathedral - 500 yards
  • Lotta's Fountain - 500 yards
  • Cable Car Museum - 600 yards
  • Chinese Culture Center - 700 yards

1.0 - 3.0 mi

  • San Francisco China Basin Heliport (JCC) - 1.9 miles

3.0+ mi

  • Sausalito Commodore Center Heliport (JMC) - 8.4 miles
  • Oakland Convention Center Heliport (JCE) - 11 miles
  • Oakland Intl. Airport (OAK) - 12 miles
  • San Francisco Intl. Airport (SFO) - 12 miles
  • Concord Buchanan Field (CCR) - 23 miles
  • Novato Gnoss Field (NOT) - 26 miles
  • Napa Valley Airport (APC) - 30 miles
  • Livermore Municipal (LVK) - 33 miles
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles

Reviews

Orchard Hotel 2010.01.17
Recommended Trip type: Family "Great Boutique Hotel"

Reviewed by a Hotels.com guest on Jan 17, 2010

Very nice boutique hotel w/ a great location. Check in was quick, room was very spacious (had a king) and the bathroom was quite roomy for a big city hotel. The bed linens were cushy and the room was in good overall condition. The hotel is 2 blocks from the hub of Union Square but you do have to travel up and down a very steep hill to get there.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Orchard Hotel 2009.12.09
Recommended Trip type: With Friends "Great stay"

Reviewed by mary of monte rio on Dec 9, 2009

Wonder Staff! Easy check in and out. Room ready early and extremely comfortable. Thank you, it was a great stay.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.12.08
Not recommended Trip type: Romance "Not my favorite"

Reviewed by a Hotels.com guest on Dec 8, 2009

We were expecting The Orchard Hotel to be spectacular, but found it just slightly below average. The room was small, and had very few amenities. But the biggest problem for us was the noise. Our room was on the third floor, and on the Saturday night of our stay, there was music outside somewhere until around midnight. Then on Sunday night, there were endless trash trucks and delivery trucks starting somewhere around 4 in the morning. Miserable! We were on the third floor, and if you must stay at the Orchard, we suggest asking for as high a floor as you can get. Don't stay on the third floor. Specifically, we were in room 302. Avoid this room. For the money, I would look for a different hotel. The Orchard is on a hill that you must deal with every time you walk outside. The cable car is on the corner, but it's expensive to use and only goes two places - Market Street and the Wharf. Also, the cable car is often full, so you have to wait and wait for service. There are nice places to eat around the Orchard, but I would not stay there again because of the excessive noise, and the less than spectacular rooms, and the poor location relative to all of the things you might want to do in San Francisco.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.12.01
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Dec 1, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.11.30
Recommended Trip type: Romance "Thanksgiving Deal"

Reviewed by Ken of Santa Rosa on Nov 30, 2009

We booked a special deal for Thanksgiving night. Our room at the Orchard Hotel was better than comparable hotels that we've tried near Union Square (based on roominess in the bathroom and bedroom, free WiFi, king bed comfort, surrounding area). The lobby is smaller than most hotels, so it's not a great meeting spot (lacks seating and the bar and restaurant stopped service by 9 pm). The staff was polite and warned us about street parking enforcement for Black Friday but we didn't really test them for other local knowledge.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.10.26
Recommended Trip type: Business "Great service"

Reviewed by John of Portland on Oct 26, 2009

I had a few issues with my reservation, but Sarah at the front desk was great and helped to work everything out. The room quality is top notch, as well as the toiletries. I'd come back anytime.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.10.23
Not recommended Trip type: All Others "Suited my needs"

Reviewed by Kristen of NY on Oct 23, 2009

I only spent a night at this hotel but was happy with my stay. It was a quick walk into town to grab food. I was disappointed that there was only one computer to be used which was sitting inconveniently high on the front desk and that parking was ridiculously expensive.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.10.13
Recommended Trip type: All Others "Excellent Room for the Money but no Extras"

Reviewed by Maria of Omaha on Oct 13, 2009

The Orchard does not have continental breakfast, computers to access, free shuttle service anywhere and no complimentary anything. However, the room was very clean and staff were very helpful. Beds were very comfortable and although the surrounding street is quite busy (corner of cable cars), we could not hear any traffic noise on the 3rd floor. Easy access to financial district, great shopping, fisherman's wharf. Definitely recommend this hotel.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.10.07
Recommended Trip type: All Others "Excellent Location"

Reviewed by a Hotels.com guest on Oct 7, 2009

We took BART from the airport to Powell street, walked approx. 6 blocks and the hotel is right on the corner next to the restaurant. Great location. Minutes to Chinatown, shopping. Cable cars stop at the corner of the hotel. The hotel was clean, staff courteous. Excellent service. Overall I would recommend this hotel to anyone coming to see the city.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.10.06
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Oct 6, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.10.04
Recommended Trip type: Business "Fabulous Hotel - Great Value"

Reviewed by Tom of Honolulu on Oct 4, 2009

I arrived early and my room was quickly prepared. From the gentlemen at the front door to the front desk staff to the cleaning staff, everyone was great! Even the bed was one of the most comfortable I have ever slept on. Very conveniently located close to Union Square and the price was right too! Highly recommend this hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.25
Recommended Trip type: With Friends "Lovely little hotel"

Reviewed by Jean of Stewartville on Sep 25, 2009

Lovely little hotel in a nice location-close to China Town, Cable Cars, and UnionSquare. We found the staff to be interested and concerned that we have a comfortable stay....The dining room and bar left a little to be desired. We, along with other guests were left standing and wondering whether it was open or not and most often just left before the question was answered......There were however, several excellent resturants in very close vicinity. Would definitely stay there again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.22
Recommended Trip type: With Friends "Outstanding Hotel"

Reviewed by Kristine of Chandler on Sep 22, 2009

I stayed here for 4 nights for a girls weekend. The loction was great. We felt very safe in the neighborhood. Cable Car stop was right by hotel. The staff was very friendly and helpful. We were all very pleased and would stay here again and recommend it to others.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.21
Recommended Trip type: Business "Parking Fees"

Reviewed by Paul of Oxnard on Sep 21, 2009

Be aware of parking fees in excess of $40 per 24 hours. Otherwise, it's a very well run establishment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Orchard Hotel 2009.09.20
Recommended Trip type: All Others "Great Location"

Reviewed by H of Leicestershire on Sep 20, 2009

Great location - really central and handy for public transport. Knowledgable, friendly staff also helped to make our stay enjoyable.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Orchard Hotel 2009.09.18
Recommended Trip type: Business "Decent location near Union Sq, very comfortable room"

Reviewed by a Hotels.com guest on Sep 18, 2009

Very convenient hotel and location, good service, rooms were quiet and really nicely appointed. Felt more like the inside of a home than it did a hotel. Super comfortable bed and pillows, free wi-fi a big plus.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.10
Recommended Trip type: All Others "Great place--leave some rooms for us!"

Reviewed by a Hotels.com guest on Sep 10, 2009

A very comfortable, clean, well-run hotel. What's not to like?

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.09
Recommended Trip type: With Friends "warm welcome and a great room to boot."

Reviewed by Norm of Dana Point on Sep 9, 2009

The hotel is clean, attractive, and the service first rate. Large rooms for a downtown hotel with clean, remodeled bathrooms. A very happy stay for four of us.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.09
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Sep 9, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.09
Recommended Trip type: Family "Outstanding Hotel"

Reviewed by a Hotels.com guest on Sep 9, 2009

Great location! 5 min to Chinatown and Union Square. 1 min to next cable car stop. The area is safe at night, and that's really important in SF. About 40$ per day for valet parking, but the car is safe.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.07
Recommended Trip type: Business "Perfect location and outstanding hotel..."

Reviewed by Pam of Kaysville on Sep 7, 2009

This hotel was in the best district of San Francisco, close to the trolleys to go to the tourist locations of San Fran. The room was bright, cheerful and inviting with lush bed linens and perfectly clean. The bathroom was large and inviting. I loved it.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.07
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 7, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.03
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 3, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.02
Recommended Trip type: Family "its really a very good stay.."

Reviewed by raj of austin on Sep 2, 2009

there is nothing to complain about this hotel ...other than the location,,,sometimes late in the night you can encounter more homeless .so night times better make sure to arrive in taxi and no nights walks

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.02
Recommended Trip type: All Others "Very Comfortable Room"

Reviewed by Zoey of Grass Valley on Sep 2, 2009

I found the room comfy, clean, and convenient. The only issue I had was the additional charge of $40 per day (parking) which was a complete surprise to me. So $80 for parking made the great deal I got online, seem like not such a great deal. In fact, had I known that, I probably would have looked for another hotel that had its own parking and/or did not charge me to park my car. The staff, while slightly sympathetic to my issue could not do anything to help or offset my inconvenience because the parking is outsourced and not handled by their hotel. All in all, my stay at the hotel was just fine. Amenities were great and I appreciate staying in a eco-friendly environment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.09.01
Recommended Trip type: All Others "Great hotel"

Reviewed by Alistaire of Burbank on Sep 1, 2009

Good stay. Would definitely go there again. Staff was friendly and room was really clean. Fitness Center was really just a room with cardio machine but for a small fee, I was able to go to a local gym a few blocks down to use their facilities. I would go there again if the price was right.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.31
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Aug 31, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.28
Recommended Trip type: All Others "great place"

Reviewed by Daniel of portsmouth ohio on Aug 28, 2009

out the door and you're on the cable car line.Fantastic and helpful staff.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.26
Recommended Trip type: Family "Great hotel in downtown San Fran"

Reviewed by a Hotels.com guest on Aug 26, 2009

My wife and I found this hotel online just a day before we arrived in San Fran on our west coast road trip. We were extremely pleased with how comfortable the rooms were and the central location in downtown San Fran. It was the perfect place to simply check your car and walk everywhere. And if you ever get tired you can pick up the trolley that goes right next to the hotel. What was more impressive is despite the proximity to the trolley we barely heard any distinguishing noises from it on the third floor allowing us to sleep in. The only downside we saw was the parking rates, though it seemed comparable to other options available.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.24
Recommended Trip type: Family "Superior Hotel especially for the price!"

Reviewed by Jamie of Nashville, TN on Aug 24, 2009

Very clean and spacious room and bathroom. Crispy white sheets and very comfortable mattress. Tasteful decor and furniture. We would definitely stay at the Orchard Hotel again and highly reccommend it to others!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.10
Recommended Trip type: With Friends "Can't wait to go back."

Reviewed by a Hotels.com guest on Aug 10, 2009

Close to Chinatown/shopping/restaurants.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.09
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Aug 9, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.08
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Aug 8, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.05
Recommended Trip type: All Others "Clean, comfortable, and well-located"

Reviewed by Peggy of Salt Lake City on Aug 5, 2009

What more could one want? Our stay in busy San Francisco was made even better by staying in the Orchard Hotel. The front desk attendant always greeted us with a smile and cheerful hello, ditto for the doormen. It's very spacious for a large city hotel--the bathroom is huge by hotel standards--and oh, so quiet and clean. A lovely refuge, well worth the price. I will try to stay here whenever I am in town.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.08.04
Recommended Trip type: Family "Great Hotel - Friendly Service"

Reviewed by a Hotels.com guest on Aug 4, 2009

We loved the hotel. Location is great, right in the heart of San Francisco. The service was friendly without being pushy. The restaurant in the hotel is also excellent. We were shocked at the quality of the meal.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.26
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jul 26, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.24
Recommended Trip type: Family "Amazing location, staff and value!"

Reviewed by Myron of Baltimore on Jul 24, 2009

Right at a cable car stop, near the shopping at Union Square and China Town, this hotel had it all. The staff was wonderful and the rooms great. The bedding was very comfortable and the bathrooms very fancy. The price for all of this was unbelievable. Probably the best hotel for the money that I have ever enjoyed!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.24
Recommended Trip type: Romance "Our Honeymoon"

Reviewed by a Hotels.com guest on Jul 24, 2009

The hotel was amazing! My husband and I spent the weekend in San Francisco for our honeymoon. The room was very comfortable.It had all the amenities that we needed. Right outside was the trolley that took us straight to Fisherman's Warf. China Town is around the corner. We had a blast and will definitely stay there aagin!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.18
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jul 18, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Orchard Hotel 2009.07.18
Recommended Trip type: Romance "Terrific Hotel"

Reviewed by a Hotels.com guest on Jul 18, 2009

1. The hotel staff was very friendly and helpful. 2. The bed was comfortable - we loved the goose-down comforter! 3. It was convenient to many of the sight seeing areas. China town is only two blocks away. The cable car passes by the corner. Union Square was a mile away. Fisherman's wharf was a cable car ride away, or an $8.00 taxi ride. We loved it!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.15
Recommended Trip type: With Friends "Awesome Hotel"

Reviewed by a Hotels.com guest on Jul 15, 2009

I just returned from a 4-night stay. It was a perfect hotel. Awesome rooms, I requested the top floor and received a top floor room with a great view. The dvd's provided were great! The location is superb. Two blocks to union square and two blocks to China Town gate. The concierge recommended great restaurants every night. Superb!!! Will stay here every time I visit!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.12
Recommended Trip type: All Others "Charming, friendly, well placed hotel"

Reviewed by a Hotels.com guest on Jul 12, 2009

This was a very friendly and helpful hotel. The staff had great restaurant suggestions(they have a restaurant on site too).The beds were comfy and clean. We found reasonable parking down the street. It's close to Union Square, Chinatown, and North Beach. This was a very good value!

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Orchard Hotel 2009.07.12
Not recommended Trip type: Family "The Management Does Not Keep Their Word!"

Reviewed by Frank of Crystal Lake on Jul 12, 2009

The hotel itself was an excellent choice for location on the trolley line. The hotel room was very clean and the bathroom was very large. The hotel staff was very accomodating but the management did not honor their commitment. We had originally booked five nights but our plans changed and we called hotel.com to tell them of the change. They called the hotel and the management said there would be no problem with the change. When I called hotel.com to get the one night credit, the Orchard Hotel managment said they would not refund the one night. Hotel.com did all they could and helped us with our bill which we really appreciate and will use hotel.com again. If it were not for this incident, I would recommend the hotel but not now.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.08
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jul 8, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Orchard Hotel 2009.07.08
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jul 8, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.07
Recommended Trip type: With Friends "Great hotel, but with EXPENSIVE extra charges"

Reviewed by a Hotels.com guest on Jul 7, 2009

I loved the hotel in many ways, but my experience was tarnished by the expensive extra charges (e.g., for 1-800 calls from my room, $45 for parking per night!, etc).

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.07
Recommended Trip type: Romance "Very good hotel for the $$$!"

Reviewed by a Hotels.com guest on Jul 7, 2009

The location is superb! Convenient to everything you want to do in San Fran. The staff was very polite and helpfull. The room was quiet and comfortable...would definitely stay here again.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.07
Recommended Trip type: All Others "A great location"

Reviewed by L of Dublin on Jul 7, 2009

Excellent! great comfort, room excellent.,service and people could not be better.I will certainly recommend to anybody. Very good price.Location excellent, near centre, restaurants, entertainment...

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.07
Recommended Trip type: Family "Great location / good value"

Reviewed by Nat of Falls Church on Jul 7, 2009

We found this hotel comfortable, conveniently located, and staffed by a very pleasant team. We felt very much at home here and will definitely consider a repeat visit. We had two rooms - one street front which allowed some street noise - and one on the rear. Both were otherwise quiet, sufficiently large and clean. Good value, good hotel.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Orchard Hotel 2009.07.04
Not recommended Trip type: All Others "OK Hotel"

Reviewed by a Hotels.com guest on Jul 4, 2009

This hotel was fine but I don't think we'd stay there again. While the location was good and an easy walk to everything we wanted to do - and also across from a GREAT restaurant called Uncle Vito's - we felt like our location right in Union Square last time we visited was a little better. Also, the wireless internet in the room wouldn't work. We were on the phone with tech support for an hour and they still couldn't fix it. This was important since I had to get work done while on the road. Otherwise, the staff was nice, the room was clean and pretty. It was good.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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