"Nice hotel on Nob Hill, nice walk to ferry buildin"
Nice staff, clean and spacious room, wonderful large bathroom, and sitting area.Genuine Expedia guest review
"nice hotel close to everything"
Everybody took such good care of us. The staff was pleasant and went out of their way to help with directions and anything else we wanted.Genuine Expedia guest review
"Very nice hotel and staff in good area."
The hotel was just a short walk from union square and all the great shopping, and just blocks from Chinatown. Staff was great and very helpful, rooms where clean and nice. King size bed was like sleeping at home very very nice.Genuine Expedia guest review
"Good all around hotel"
Well appointed. Clean and comfortable. Attentive staff. Close to trolley route. Downhill walk to Moscone, but a long climb back. Curious combination of quality establishments in the neighborhood and homeless folk along with some scary looking alleys. Not an area I would feel comfortable walking alone at night.Genuine Hotels.com guest review
The Orchard is an attractive and comfortable boutique hotel with very solicitous emplees. Oriental decor adds to the public spaces. The dining and drinking facilities are pleasant, and although the food is expensive it is worth the money.. I would stay there again.Genuine Expedia guest review
"Nice boutique hotel near Union Square"
Nice clean hotel. We had a room with a king size bed and a very spacious bath.Genuine Expedia guest review
Great location, clean rooms, very comfortable.............................................................Genuine Expedia guest review
Smallish hotel; staff generally friendly. Lots of homeless begging in and around the surrounding area. Served the purpose as a stopover on the way t o Hawaii.Genuine Hotels.com guest review
"Great Service, Great Room, Great Location!"
Great Location the Orchard Hotel is two blocks from Union Square and about a 20 minute walk to Moscone Center. The rooms are very comfortable, clean and accommodating staff. Each room has a mini frig so you can have a few snacks in the room, in room coffee. The beds are really good and the rooms are quite spacious for a city hotel with a desk to do […] some work. Staff are great and very helpful, doorman to help with taxi and/or transportation when needed. Felt very safe in this hotel and several very good restaurants within just a few blocks-Highly Recommend this Hotel. Read moreGenuine Expedia guest review
"Good choice in San Francisco"
For San Francisco, the price was quite reasonable. The location is great, a couple of blocks from Chinatown and Union Square. Our room on the third floor was quiet and comfortable. The bathroom is large and nicely appointed. The staff was friendly and kind. Our only complaint is that the housekeepers could have been more attentive, but we would stay […] in the Orchard Hotel again. Read moreGenuine Expedia guest review
"Great Hotel, Excellent Service, Nice people"
This hotel may be a little on the older side, but that shouldn't detract from its comfort or its service. The staff was professional and went above and beyond to make sure we had a great time in San Francisco. The location was awesome as well.Genuine Hotels.com guest review
Big rooms. Awesome hotelGenuine Hotels.com guest review
"Excellent Downtown Hotel"
Had a very enjoyable time here last weekend. Great room, very nice and comfortable. The restaurant has great food and our service was great. Staff was very helpful and friendly. All and all an excellent place to stay.Genuine Expedia guest review
Room was great especially for the price and the staff was very helpfulGenuine Hotels.com guest review
"Fantastic staff! Would definitely stay again."
My wife and myself have stayed in many large hotel chains and boutique hotels. This one by far had the friendliest staff, I've ever had the pleasure of meeting. The rooms were very clean and cozy. If you are looking for an overall pleasant stay in the San Francisco (Union Square ) area, this is the place. Very easy access to every which way just off […] the beaten path. Read moreGenuine Expedia guest review
Would definitely stay here again. ask for a room away from the elevators if you are a light sleeper. Great service. Breakfast at the restaurant was the best I have ever had at any hotel.Genuine Hotels.com guest review
"Quick trip to SF"
Only a one night stay but I was impressed. The hotel is clean and close to Union Square which is where I wanted to be. My room, particularly the bathroom, was spacious and clean. Staff was very friendly and helpful. Only a couple of minutes to get a taxi to go to/from my business meetings.Genuine Expedia guest review
"Perfect location with exceptional staff!"
From the moment we arrived everything exceeded our expectations. Rooms were only $175 a night during our weekend stay. Quite a steal for this place. It was close to all the best of San Francisco. The hotel was clean, service was amazing, and the valet parking for $40 a night was perfectly comparable with all the surrounding hotels. Restaurant on site […] wasn't open, but you could order room service and with so many food options close by we would have chosen to go off site anyway. I've stayed in SF 3 times and this will now be my go to hotel! Read moreGenuine Hotels.com guest review
Great location, super friendly staff. Rooms were nice.Genuine Hotels.com guest review
"Very nice location."
The staff in this hotel were great. They tried so hard to help us with our noise issues. They were always helpful with recommendations for restaurants and how to use public transportation. The hotel was always clean and neat and really looked good for a building as old as it is. There are lots of options for restaurants very close by.Genuine Expedia guest review
"Great location, nice and cozy"
I stayed at this hotel to attend a conference in a nearby hotel. The location is great - a couple blocks from union square and china town. The price was reasonable and the rooms were spacious and clean. The only strange thing was that housekeeping kept coming multiple times throughout the day. Unless you put out the "do not disturb" sign, they will […] come as early as 8:30am. During my stay, my room was cleaned once during the day and again in the evening. Besides the excess housekeeping, my overall experience was great and I would stay here again. Read moreGenuine Expedia guest review
This was our first time staying in San Francisco and it was amazing. The hotel was very nice and the staff was excellent. The rooms were very clean and the location was great. We will definitely stay there again when we return.Genuine Expedia guest review
"very comfortable hotel"
The location is very convenient with a Starbucks, Walgreens and comfortable restaurants and diners within a block or two. The staff was very friendly and helpful. Our room felt plush with a very comfortable bed and fresh pillows and linen. Large 37" hi-def tv was a very pleasant surprise. The bathroom and shower was roomy and well equipped. We'll definitely […] stay there again. Read moreGenuine Expedia guest review
"Quiet and comfortable"
A peaceful place, elegant and relaxed. Simple and easy. The rooms were clean and the hotel is well kept. The staff was helpful and not pushy.Genuine Expedia guest review
Use the cable car to get up the hill. Plenty nice restaurants & bars close to walk to.Genuine Expedia guest review
"Great hotel, not one of the big chains."
Great boutique hotel. Small but helpful staff always willing to spend time giving directions and advice. Located two blocks from Union Square and China Town. Half a block to the Powell-Mason cable car stop. Lots of shopping and restaurants for every budget and taste within a few blocks. The room was large and clean. The beds were very comfortable. Would […] definitely go back again. Read moreGenuine Expedia guest review
Fabulous staff...very nice rooms..good location that was handy to cable car & restaurants. My second time there...never disappointedGenuine Hotels.com guest review
"Bad start, nice recovery"
My wife and I checked in at about 12:30 (after the check-out) time but our room wasn't ready. Upon our return at around 6:30, they informed us that the previous guest fell ill and needed to stay an extra night and that the no other rooms with king beds were available, so they'd be putting us up in a room with two twin beds for the night. They didn't […] offer any sort of compensation for the mishap, but I told them they needed to make amends somehow and that I wanted to speak with the manager. I didn't (and still don't) understand why they didn't know when we checked-in that someone was still in our room as of 12:30, when check-out is at noon. While I was upset about the mishap, the hotel definitely made up for things in the long run. Shortly thereafter, they called us in the room and told us that we'd been upgraded to the King Suite, where we ended up staying for the duration of the trip. They refused to take a tip for bring our bags to the room because of the misunderstanding. We even had a package shipped directly to the hotel because we had forgotten my wife's bridesmaid dress back home. But for the rest of the stay, the staff was very jovial and helpful. The room itself was very dated though. The carpets are definitely worn down, the furniture is chipped, and the bedding, while clean, needs to be replaced (our sheets were torn in spots). I doubt I would pay full price for the hotel (we got a discount through Expedia), but I would definitely stay there again. Read moreGenuine Expedia guest review
The staff at this hotel are 100% devoted to top customer service--from the concierge and bell staff to the reception and housekeeping staff. The location is on the corner of Bush and Powell--if you want a cable car, just walk out the door to Powell. I walked all over downtown from here and it's a quick cab to the waterfront; North Beach, Japan Town […] and more. Read moreGenuine Expedia guest review
"San Francisco Hotel"
Very enjoyable. Staff was very pleasant and helpful. Would definitely stay again/recommend to others.Genuine Hotels.com guest review
"Well run and managed and well located near Nob Hil"
We know SFO well. Everything is expensive! Great city. Orchard is good valueGenuine Expedia guest review
"Orchard Hotel Stay"
The stay was very pleasant, and the location is ideal for the cable cars, Union Square, and China Town (2 blocks away downhill). There is no doubt that we would stay at the Orchard Hotel again. There was a great breakfast dinner next to the hotel Roxann's. Great pizza place diagonally across the street Uncle Vito's.Genuine Expedia guest review
"Close to the city"
Enjoyed the hotel and would stay there again. Everyone was so nice and helpful. Gave us ideas where to go in San Francisco and how to get there. The hotel had parking which was more expensive so we chose to park at another garage. The hotel was in the City so prepare to walk a lot. Thank you for your recommendation.Genuine Expedia guest review
Overall the hotel was nice. It was clean and well kept. The beds were very comfortable. Our only grievance would be the parking. There's ZERO parking in the area without paying $40-$50 or walking several blocks. Valet parking was $46 and change. Nice surrounding neighborhood for taking an evening walk.Genuine Hotels.com guest review
"Great Orchard Hotel"
This is a very nice clean hotel. The staff is very friendly and the rooms are quiet. The Orchard is located just a couple of blocks away from China Town. There are many shops and restaurants nearby within walking distance of the hotel.Genuine Expedia guest review
I chose this hotel for what I thought was a good location as well as value. I was 100% correct. There was a cable car stop just outside the door, a 5 minute walk to Chinatown, a short walk to Union Square as well as another cable car line. Since I was meeting a tour at the Ferry building early in the morning, I was able to have a 15 minute walk to that […] and felt very safe. The staff were quite helpful and my room was not only spacious but very clean and comfortable. I would most definitely stay there again upon a return visit to San Francisco. Read moreGenuine Hotels.com guest review
This was my first trip to SF. I am so happy I chose to stay at the Orchard. It was near Chinatown, Union Square, Little Italy.... The staff was very nice. I highly recommend this hotel. I will stay here again.Genuine Expedia guest review
perfectGenuine Hotels.com guest review
Very friendly and helpful staff (all), very clean rooms, well maintained and very comfortable. Always enjoy the Nob Hill area, and this hotel is well located and within easy access of transportation and facilities within walking distance.Genuine Hotels.com guest review
"Quality boutique hotel"
A quality boutique hotel in the Nob Hill/UnionSquare area. Clean, quiet, conveniently located. Courteuous staff. Hotel fitness cetner could use an upgrade. Only disappointment was the reatuarant and bar which were not open during certain times and days.Genuine Hotels.com guest review
"Great hotel, Union Square is pretty nasty though"
There are so many crazy and homeless people it's hard to believe. It's much nicer down by the water. Hotel was great though. It's nice and the staff is super friendly. It's just a shame that the streets are so dirty.Genuine Hotels.com guest review
Had a very good experience at the orchard hotel. Clean rooms,big bathroom, nice TV, and friendly staff. Definetly recommend for anyone who is not familiar with San Francisco. Plenty of transportation nearby. Great stay.Genuine Expedia guest review
"Very nice hotel close to Union Square"
My husband and I and a few other friends stayed here in August, we were in town to follow the Boston Red Sox who were playing the San Francisco Giants. The hotel is at the mid-point of a one of San Fran's giant hills but just a short walk from many attractions, including Union Square and the gate to Chinatown. Very pleasant staff with tips about getting […] around and how to get to other attractions not in walking distance. The trolley runs right on the cross street next to the hotel if you want to take it. Read moreGenuine Expedia guest review
We stayed in Suite 510; which was a double queen. We had booked a single king. The bathroom shower exhibited someone else's hair, and some dark spots in the corners (likely black mold). Aside from that the room was beautiful.Genuine Hotels.com guest review
"Good Stay and Great Location"
Very good location, within walking distance to a ton of restaurants, China Town, and the financial district. Staff was helpful. Low occupancy for a quaint stay.Genuine Hotels.com guest review
We loved the fact that the hotel was right next to the Powell/Hyde cable car route and stopped right at the corner. There is also a great place next door for breakfast if you want. There are lots of great restaurants within walking distance from the hotel as well that we tried. The hotel itself was mid size and we liked the room which was roomy and […] had an extremely comfortable bed. I would pick this hotel again when we come back to San Francisco. The door man (there were several) were very helpful and accommodating. We also took there limo back to the airport and that was very nice. Read moreGenuine Hotels.com guest review
"Excellent Location, Clean and Well-Maintained"
Right next to Powell St. cable car--close to Chinatown and Union Square--shopping and restaurants galore. Walkable to Muni light rail, which connects to streetcars. We bought a City Pass and rode public transit for a week using it and also went to Fisherman's Wharf aquarium and bay cruise on same pass--not enough time for two more attractions on pass, […] because of medical tourism (laid-up for a few post-op days). Most historic hotels in the area of a similar class have gotten bad reviews for infrastructure issues, but this is a new building in a classic style. Wi-Fi, AC, electricity, hot water--all worked great--no problems! Only disconnect was between front desk and housekeeping--had requested hypo-allergenic bedding (e.g. foam pillows only due to dust mite allergy)--found wrong pillows on bed 2 out 8 nights, which explains why I had trouble sleeping/breathing. Read moreGenuine Hotels.com guest review
"Orchard Hotel Tourist Review"
Good location--right on cable car line, 2 blocks from Union Square, and 2 blocks from bus line to Fisherman's Wharf. Room was nice, clean and comfortable. The hotel staff was very professional and helpful. We would definitely stay at the Orchard Hotel again.Genuine Expedia guest review
It was the perfect sized room, not too small, exactly enough space. The linens were clean and the air conditioning wasn't automatically on, as it was cool outside.Genuine Hotels.com guest review
This was our first time to San Francisco and we were not familiar with the city at all. A friend of ours helped us book this hotel through Expedia. It was a very nice hotel and the location was great. Close to the cable car, easy for taxis and easy to walk to many places.Genuine Expedia guest review
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