Loved everything about this hotel...great servive, beautiful room, wonderful location!Genuine Expedia guest review
"Great location and safe area!"
the hotel was perfect location for me. It was centrally located within walking distance to Union Square, Chinatown, Museum of Modern Art and the trolley stop right outside the hotel makes for a fun ride down to Fisherman's Wharf! The room was very clean and comforting. It was an oasis for me after a long day of tourist activities. I highly recommend […] staying here. Read moreGenuine Hotels.com guest review
We arrived in town around 10 am (earlier than I expected) and they were able to accommodate us and check us in early. Very nice overall.Genuine Hotels.com guest review
"A Decent Place To Stay"
The hotel is on Bush, if it were one block South, on Sutter, it would be slightly better, but overall it's in a good safe location (though as you wander towards the tenderloin it gets seedy). I switched rooms because mine faced an alleyway (same as the Marriot on Sutter) on a lower floor and was noisy during garbage pickup. Higher floor room was awesomely […] quiet, but smelled a little musty. Staff was awesome. Read moreGenuine Hotels.com guest review
"Awesome friendly staff"
Awesome hotel. Great staff...really enjoyed my stay.Genuine Expedia guest review
Hotel Orchard was great location! The hotel was nice and quaint and perfect for my stay the front desk and valet were extremely nice and helpful i would defiantly come back for another stay :)Genuine Hotels.com guest review
"Nice room, central location, helpful staff"
Nice hotel with a friendly and helpful staff in a central location. My only real complaints were with the lack of a business center (I had a couple of documents that I needed to print) and some minor street noise. Overall, a pleasant experience.Genuine Expedia guest review
Very nice & helpful doorman. Very quiet hotel. Clean room, great location. TV was out one night. They gave us DVD's. which we did not need because San Francisco was so great. Parking was very expensive. Carpet okay. Very nice overall. I would recommend this hotel. Nice eating areas close by. Only 2 blocks from great shopping.Genuine Hotels.com guest review
"Great small hotel near Union Square"
If you a desire a simple (no pool, limited work-out room) hotel, the Orchard is terrific. The staff is friendly, location great for walking to things around central SF and the rooms and bathrooms are nicely appointed. We stayed near the elevator and found the floor to be very quiet, even there.Genuine Hotels.com guest review
"Nice location, but noisy & slow WiFi."
I stayed at the Orchard hotel for a week at the end of March. The hotel location is good (just two blocks from the Union square), close to all shopping and dinning sites and to all means of public transportation. The hotel staff was very helpful and friendly. My room was spacious, with two windows, equipped with a small refrigerator, mini locker, TV […] set and tea/coffee facilities. The bathroom was spacious too. I used the same day dry cleaning service ($12 for a jacket). You need to keep in mind that the hotel is located on a steep hill slope, but for me it was a pleasant walking exercise. What I did not like was the outside noise (too thin window shields) and a very slow WiFi Internet connection most of the time, even in the nights. I used to stay at the Chancellor Hotel or at the Cornell Hotel de France in that area (this time they were completely sold out) and advise you to do so. Read moreGenuine Expedia guest review
Good location; pleasant staff; hotel and furnishings a tad shabby, but comfy.Genuine Hotels.com guest review
"Legit mid-range option."
Good hotel and a good value. It's not going to be the greatest hotel you ever stayed, but you could do a LOT WORSE for a comparable price in this city.Genuine Expedia guest review
"Close to all must-see sights"
Perfect stay. everything was close and we only took a taxi twice. room and staff were great and very helpful. Recommended stay.Genuine Hotels.com guest review
"Perfect location and great service!"
The Orchard Hotel was such a great place to stay! It was in the perfect location and had fantastic service! It was very clean!! We loved staying here and would definitely recommend it to others!Genuine Expedia guest review
Staff was very friendly. Good value for a hard to find room in San Francisco. (two beds)Genuine Hotels.com guest review
"Great Price, Great Room"
I was happily surprised by this find. The room was clean and the best part is it was quiet! The door is super thick. Probably the quietest hotel I have ever stayed at, whatever they did as far as preventing sound from traveling from room to room they did a good job at. You cannot open the window because we were on the 7th floor, so no fresh air but […] you can turn the fan on or A/C. It is super close to Union Square. Read moreGenuine Hotels.com guest review
"Best in this price range"
This hotel sometime has great deal, if you get deal, this hotel is best in this area!Genuine Hotels.com guest review
"Very nice recommend"
Very nice hotel - lobby was small and not fancy but the room was perfect and nicer/bigger then I thought. Don't let the unassuming outside and entryway fool you . Staff was helpful and informativeGenuine Expedia guest review
"Perfect SF Stay"
The Orchard Hotel was lovely. Small, Clean, Nice hotel centrally located a couple blocks from Union Sq. Right near the cable car to get to fishermans wharf and any other destination. Staff was super friendly. Would 100% recommend staying here.Genuine Hotels.com guest review
"Heaven on a Hill"
Great Location, but be prepared to walk those famous hills of San Francisco. Within walking distance to Chinatown, and Union Square- the cable car stop is right outside the door at the corner. Hotel staff very very nice. Little mini mart a short walk down the hill, and several good places to eat nearby. I would recommend the Orchard Hotel if they want […] to be near Union Square and Chinatown for great shopping and dining, you won't be disappointed. The bed was simply heaven after a long day of walking, and the hotel very quiet. Read moreGenuine Expedia guest review
"a great place to stay in the city"
The staff was friendly, the room was clean and comfortable. We didn't have any sort of view but that didn't matter. The bath products were nice, and bathroom was really nice. My favorite thing was the robes.Genuine Hotels.com guest review
The Hotel was clean and staff pretty friendly and helpful. Just takes a bit of time to get your car back from valet, that was the only set back but very nice hotel.Genuine Hotels.com guest review
"fraudsters hurting for money"
The hotel is clearly hurting for money. There were no other guests staying here. The hotel fraudulently debited my card for a $500 smoking fee in which was illegitimate. Nobody from the hotel called. Nobidy from our room smoked as it was made clear that there was a fee. I'll never stay here again.Genuine Expedia guest review
Concierge service was excellent and very helpful throughout our 2-day stay! Surprisingly quiet given its location. Very comfortable and spacious room. Great location near trolley stop and multiple restaurants nearby. Easy to walk to Ferry Building or Fisherman's Wharf if you are up for the hills!Genuine Hotels.com guest review
"San Francisco Beauty!"
Phenomenal boutique hotel, absolutely lovely! Wonderful find in Nob Hill!Genuine Expedia guest review
"On A Hill in the Downtown"
A very nice boutique hotel with outstanding staff, good downtown location. Great for business, a 15 minute cab ride from the waterfront. If you can't take hills, SF is not the place to go walking; I walked one evening to Filmore St to the Sheba Cafe for jazz and Ethiopian food and got a pretty good aerobic workout (but the food and music made it worthwhile). […] Breakfast was good but not great; coffee was very good (always important for me), eggs and toast good, but bacon was overdone and fresh fruit was unripe. The wait staff was so friendly, I didn't mind too much. Overall, a superb place for the value. I'd recommend this place highly and would definite go back again. Read moreGenuine Hotels.com guest review
Great doormen, friendly, front desk ppl informative, room was clean, neat, and organized well. Very happy with stay there.Genuine Hotels.com guest review
"No need to look further...."
We were charmed by our stay at the Orchard Hotel and will definitely return as soon as we can and often. The room is large/the beds are plush/the pillows too/the staff was so much more than accommodating....they were knowledgeable, interested in how our days were going/ and went beyond the call of duty for several of our requests. When we returned from […] our first dinner out to find the bed turned down and chocolates awaiting us we felt fully welcomed. We love the location of this gem of a hotel....it is only blocks from Union Square, from China Town and from great shopping....we walked absolutely everywhere....this hotel is central to everything and right on the trolley line. Read moreGenuine Expedia guest review
"Deserve to stay in for pleasure or business"
At first glance hotel appears a bit old. But after the first day of stay you change your mind. Big room and bathroom, clean, desk and all minor but neccessary things like iron, safe, desk make your stay comfortable. On top you have excellent location.Genuine Expedia guest review
Response by Orchard Hotel Firstly, thank you for taking the time to share your experience of the Orchard Hotel on Expedia! I'm glad to hear that our amenities, clean facilities & location all met your expectations. Please know that if you are ever in San Francisco again, we would be most obliged to be of service!
"My first choice in SF"
My fifth stay at the Orchard. The professionalism of the staff, the quality of rooms, it's central location- all make this hotel such a pleasant experience.Genuine Hotels.com guest review
"I'm glad I find a right hotel for me"
The room is very clean and comfortable. It's very quiet at nightGenuine Expedia guest review
"Great hotel near Union Square"
This hotel was exceptionally priced and very convenient (2 blocks) from Union Square. Front desk staff were very helpful and always had good recommendations for local restaurants as well. I also appreciated the fact that they very green concious. Highly recommend for a nice stay in San Francisco.Genuine Hotels.com guest review
"Elegance and Class with tons of Character!"
I just loved the staff. Everyone was super helpful. The room was amazing! The view wasn't the greatest, but I didn't get the hotel for the view. The bed was comfortable and the furniture and overall feel of the room was very relaxing. I just LOVED it! Thank you!Genuine Hotels.com guest review
"What a gem!"
What a refreshing change from other hotels! Small, classy, well-appointed, quiet and comfortable. Spent three nights and was greeted each and every day by friendly, professional staff who remembered my name. Breakfast room service took 10 minutes for a hot meal. Location perfect to Union Square. What a gem!Genuine Expedia guest review
Everything was wonderful.Genuine Hotels.com guest review
"Wonderful Stay-Highly Recommend this Hotel"
Great Hotel and location close to Union Square downtown San Francisco. Walking distance within a few blocks to excellent restaurants. This hotel had a great bed and was lovely-I would highly recommend it, particularly to business travelers due to its location.Genuine Expedia guest review
"Great boutique hotel!"
Beautiful boutique hotel in a great location off Powell. Cable car stop right outside the hotel. Only issue we had was our shuttle service to the airport. We paid a deposit and apparently was suppose to get a slip and the person at the front desk didnt give us one. We ended up having to pay the shuttle company more when we arrived at the airport. The […] hotel settled it for us about 1hour later. Read moreGenuine Expedia guest review
Good room sizeGenuine Hotels.com guest review
"Great location and good value."
Nice room with good sized bathroom...great location...restaurant on premises with good breakfast.Genuine Expedia guest review
"Disappointing after previous stays"
I've stayed at this hotel five times before. We've always been treated well, but this stay has turned me off completely. I feel so awful that I was the one who suggested this hotel over other more economical and better located hotels. The room smelled moldy and felt damp. The bathtub didn't work and took a full day to repair. There seemed to be no […] interest from the front desk to relocate to another room, even though the hotel was less than full. Yes, this was a less expensive room, but I've certainly booked more expensive rooms with them. Often I book direct, perhaps they don't like guests who book through Expedia. Basically, for my twice yearly trips to SF, I'll be staying at the Abri instead. Read moreGenuine Expedia guest review
The room was big for SF. The beds were fantastic. We stayed in a room with 2 "twin" beds but they were bigger than a twin . the bathroom was nice and big and the room had great city views. Will def. stay here again our next time in the city.Genuine Hotels.com guest review
"Great hotel to explore the Union Sq. District"
Staff was excellent. Room was very clean and comfortable. Good location close to Union Square and cable cars.Genuine Expedia guest review
I would definitly stay here again. Its perfect for location,quiet,safe and private. Price goodGenuine Expedia guest review
My stay was ok. I had to call the front desk because my next door neighbors were so loud. After the call the noise just got worse. I wasn't able to sleep very well. The noise didn't stop until after 4am. I was very tired the next morning. I was also very disappointed that the hotel didn't send security up and make my neighbors friends leave. The front […] desk just called them and that made things a little worse I think. I would stay there again but if this was to happen again, I would never come back. For the money I paid, It should be much more pleasant. I am hoping to have another chance someday soon. Everything about the hotel was great except for the noise from my neighbors. I was disgusted by them. I don't think after paying so much that any guest should ever have to endure what I did from my neighbors. That part was horrible. Over all though, the hotel did everything to accommodate me and make my stay nice. If the hotel hadn't been so full, I would've wanted another room. Thanks for doing what you could. KM Read moreGenuine Hotels.com guest review
"Comfortable hotel in great location"
We stayed five nights and found the hotel and staff excellent in every respect.Genuine Expedia guest review
"Perfect mix of comfort and classic hotel"
We loved the Orchard hotel, it's small, comfortable, very classic and traditional in decor and exceptionally clean. The bathroom was large by most standards with tub and shower. We never heard a sound from any other guests so the rooms are well insulated. The view from the 9th floor is uninteresting other buildings, but in San Francisco we didn't stay […] in our room and look out the window! Only thing missing was outgoing front desk service. They were helpful but not overly welcoming or service minded, but the bellman made up for their lack of courtesy. We would definitely stay again in this hotel and location as transportation was easy to access as well. Read moreGenuine Hotels.com guest review
"Great hotel for couples or business"
I am a "germ-a-phobe." I do not like hotels. I was apprehensive when my partner booked the Orchard. After arriving and staying 5 days, we were very impressed with the cleanliness and service of the hotel and staff. I would definitely stay there again!Genuine Expedia guest review
"Great location, easy get away"
Booked very last minute for an event in the city... super friendly service, the room was good size, clean and the location is so easy. Would absolutely stay here again.Genuine Hotels.com guest review
We thought it was one of the nicer places we have stayed at in San Francisco. Great location, but still nice and quite. The staff was very helpful, and we used them often.Genuine Expedia guest review
The Orchard is a very nice hotel in a great location. It is a bit small and boutique like for my tastes. I prefer a larger hotel. Parking is expensive and it's cumbersome getting your car when you want it. I also like to have some kind of view in San Francisco, and all I had was the back of buildings. But, if you don't have a car, and you don't care […] about a view, it's a very nice hotel. Read moreGenuine Expedia guest review
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