All hotels in San Francisco, California, United States of America
1 room, 2 adults
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665 Bush St, San Francisco, CA, 94108, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 608 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.5
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
excellent location just two blocks north of Union Square; staff very helpful; quiet, clean; bed extremely comfortable
Genuine Expedia guest review
Other trip Nov 20, 2014
Kathy
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel room was nice and clean. The walk up the hill each night was a bit much. I found it easiest to take BART to the Powell station and it's a straight walk up Powell St to the hotel.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
2.0 / 5Fair
"Orchard Review"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
1) Never got a return phone call from Reservation Mgr. when I left a message. 2) Hot water in sink did not work. 3) Front desk could not change $50.00 for me. 4) Couldn't get a/c to cool room
Genuine Hotels.com guest review
1 night family trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Just what we wanted"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
So glad we booked this smaller boutique hotel. The staff was efficient and friendly. Our 9th floor king room was quiet, clean, comfy and beautifully furnished. Great shower and products. We hopped on a cable car 25 yards from the front door. Close enough to Union Square action, but in a quieter location. We'd stay again!
Genuine Expedia guest review
Other trip Nov 3, 2014
Shannon
US
4.0 / 5Excellent
"Meeting in SF"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Small boutique hotel. Easy walk to convention center. Just far enough from Union Square. Roxanne's restaurant on the corner , friendly and good food.
Genuine Hotels.com guest review
3 night business trip Oct 25, 2014
joseph
US
5.0 / 5Outstanding
"Great location. Very close to Union Square."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room was extremely clean. Staff were incredibly helpful.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location was veriy convenient. The staff was very friendly,
Genuine Expedia guest review
Other trip Oct 26, 2014
Nike
US
4.0 / 5Excellent
"Just what we were looking for."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
In SF for the first time to see the sights. Great location close to Chinatown, Union Square, the Financial District and the Embarcadero - friendly and helpful staff - nice room - what's not to like?
Genuine Expedia guest review
Other trip Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location and comfy room!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Orchard Hotel is in a great location for exploring San Francisco. We walked through Chinatown, through North Beach and down to the Embarcadero. Staff was very welcoming and helpful. Rooms were pleasant and we enjoyed our stay. Would definitely come back when visiting SF.
Genuine Expedia guest review
Other trip Oct 15, 2014
suzi
US
4.0 / 5Excellent
"Great little hotel near Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Upon arriving, I was a bit disappointed at the lobby, but once I got to my room, my concerns were allayed. The lobby was small and unremarkable, but the room was spacious, and the bed was extremely comfortable. Moreover, the dining room was very nice and breakfast was great. Most of all, the staff was fantastic. They knew where everything was and how to get there. They helped us get a black car to the airport at an ungodly hour, for less than a taxi. Great place to stay!
Genuine Expedia guest review
Other trip Oct 14, 2014
Robert
US
4.0 / 5Excellent
"This Place Will Not Disappoint"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very helpful in recommending a place for dinner on Powell Street which was excellent.. The hotel is in a good location and the room was very clean. After spending a full day at a business conference, it was nice to enjoy the comfort of my room. As a first time guest at this hotel, I would certainly stay here again!
Genuine Hotels.com guest review
1 night business trip Oct 8, 2014
Richard Y.
US
5.0 / 5Outstanding
"Great trip in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rooms were nice and large. All the modern cinvueniences of wifu and hdtv. Bathroom was great. So many good food choices and bars just ask staff as they make great reconendations and they are not all super expensive.
Genuine Hotels.com guest review
4 night romance trip Oct 3, 2014
Neal
US
4.0 / 5Excellent
"Orchard review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location, great beds, clean room, POOR Shower heads. For the price I expect some type of water pressure
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i would recommend the orchard hotel to any of my friends. the location is excellent and the hotel staff very accommodating.
Genuine Hotels.com guest review
5 night trip Sep 16, 2014
rubin snyder
US
5.0 / 5Outstanding
"Great Week at The Orchard Hotel in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
From the moment we arrived at The Orchard Hotel, the staff was extremely concerned with our satisfaction. Our room, while not particularly large, was very comfortable and clean. The bathroom was also really nice, with top notch toiletries and towels. Virtually every staff person we encountered was eager to help us however possible. The hotel is also in a great location in the city and accessible to all major San Francisco attractions. Finally, though, I would like to acknowledge the fact that the front desk staff of the hotel went above and beyond to assist me when I experienced some health issues at the end of my stay. Great service and comfortable rooms are what you can expect at The Orchard Hotel!
Genuine Expedia guest review
Other trip Sep 24, 2014
Barb
US
5.0 / 5Outstanding
"Peaceful, tasteful, and reliable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An excellent choice in all ways. Quiet tasteful rooms, perfectly maintained, convenient to Chinatown, Union Square shopping, Nob Hill. Nothing jarring or out of place. Priced fairly. Friendly helpful staff. Best of all, the beds. I never wanted to get up!
Genuine Expedia guest review
Other trip Sep 23, 2014
Arthur
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time will definitely stay there again
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
Sarah kim
US
4.0 / 5Excellent
"Good position."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very centrally positioned, easy for transport by cable car and bus. The room was good value and the staff very helpful. We would have liked to be able to have evening meals at the hotel, but the restaurant was not operating whilst we were staying there. Overall, it will be a prime consideration for my next visit to San Francisco.
Genuine Expedia guest review
Other trip Sep 18, 2014
Peter
US
4.0 / 5Excellent
"Over night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was extremely clean and pleasant. The Bathroom was clean and roomy. The staff was excellent and friendly. I would recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
Bob
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My wife says cleanest room she has ever stayed in.
Genuine Hotels.com guest review
2 night family trip Aug 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfort in Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice, comfortable, clean rooms. Staff was nice and attentive. definitely will stay there again, and i recommend you do too...
Genuine Expedia guest review
Other trip Aug 28, 2014
armando
US
4.0 / 5Excellent
"Great SF base"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The orchard hotel was a great base for a weekend trip to SF. It's in a great location close to union square which makes it easy to explore the city.
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
Lindsay
US
5.0 / 5Outstanding
"Orchard Hotel Union Square"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is a very clean oleder proprty, located adjacent to Union Square. The staff is friendly and well trained. The best choice for a Union Square located hotel.
Genuine Expedia guest review
Other trip Aug 18, 2014
Rod
US
4.0 / 5Excellent
"Nice hotel in SF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed there on a Saturday night and would go there again. It's centrally located near Union Square, the staff is extremely polite and helpful and the room was nicely appointed and very clean. Room was small but it's the City - reminded me of older New York City hotels.
Genuine Expedia guest review
Other trip Aug 18, 2014
Cathy
US
5.0 / 5Outstanding
"I will go back..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A beautiful hotel in a great area. Convenient to all the sights and most can be walked to if you can handle San Francisco's hills. We had a wonderful time. I would recommend to anyone.
Genuine Hotels.com guest review
4 night trip Aug 6, 2014
Denis Mc
US
5.0 / 5Outstanding
"Terrific hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel fit the bill perfectly: great location (just off of Powell on Bush), helpful and friendly staff, and larger than anticipated rooms. I was very pleasantly surprised. My room was comfy and clean and quiet. I thought the location was ideal--close enough to Union Square and other shopping to get into the thick of things quickly, but enough removed to be more relaxed and quiet. I would not hesitate to stay here again.
Genuine Hotels.com guest review
2 night business trip Aug 4, 2014
Lynne
US
5.0 / 5Outstanding
"Nice Hotel in San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotle was very nice and the staff very helpful
Genuine Hotels.com guest review
3 night trip Aug 4, 2014
JSCSUPER
US
4.0 / 5Excellent
"Orchard Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Situated 2 blocks up Hyde street from the gate of China Town and a couple more blocks to Union Square, the Orchard is surprisingly quiet. Was a perfect spot.
Genuine Hotels.com guest review
3 night business trip Jul 30, 2014
Lost Angel
US
5.0 / 5Outstanding
"In San Francisco for the SF 1/2 Marathon."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A quiet and comfortable hotel with a helpful and friendly staff. The location is not the closest to the start of the race but I was warmed up by the time I arrived at the start. A great place to stay and relax.
Genuine Expedia guest review
Other trip Jul 30, 2014
Debbie
US
5.0 / 5Outstanding
"Great find!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was wonderful! Big CLEAN rooms! Very quiet and friendly doorman with great recommendations. Awesome location!
Genuine Expedia guest review
Other trip Jul 26, 2014
christi
US
4.0 / 5Excellent
"It's a climb"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel, but if you are walking, know that getting there means two blocks of climbing.
Genuine Hotels.com guest review
4 night trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"A steep walk down"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I have stayed at the Orchard Gardens and loved it, this site is as gracious, but it is further up the hill and entails quite a steep walk down! They are very customer focused and pleasant.
Genuine Hotels.com guest review
2 night business trip Jul 8, 2014
A Traveler
US
5.0 / 5Outstanding
"We loved our stay in San Francisco at the Orchard!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was just outstanding, they went above and beyond to make our stay a great one! The location was so convenient!
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great place, smaller than I thought."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My only negative is the size, a bit too small. Everything else was great. Very clean. Helpful staff. Great location. Near the trolly and Big Bus Tours route. Great restaurants near by. My wife and I walked to and from Fishermans Warf, not too far. Felt safe, even late at night. I'd stay there again.
Genuine Expedia guest review
Other trip Jul 17, 2014
Ryan
US
5.0 / 5Outstanding
"good spot would stay there again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thought it was a great price for the area. Doorman/concerige was very helpful. Easy access for transportation options
Genuine Hotels.com guest review
4 night trip Jul 9, 2014
Cathy
US
5.0 / 5Outstanding
"Happy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The service was outstanding! Very friendly and helpful. The location of the hotel was perfect. We walked everywhere and if we didn't want to walk we were able to jump on the public transportation which was a block away. Very happy with our experience and visit to San Francisco!
Genuine Hotels.com guest review
2 night trip Jul 3, 2014
Katie
US
4.0 / 5Excellent
"Great location & quiet!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very quiet, clean & comfortable beds! It's just up the hill from Union Square & there's a cable car stop right at the corner to take you to the Fisherman's Wharf area. The staff was very pleasant & helpful & we never had a problem finding a place to eat or drink within a 2-3 block radius in any direction. We stayed 5 nights & would absolutely do so again!
Genuine Hotels.com guest review
5 night family trip Jun 29, 2014
Rigby
US
4.0 / 5Excellent
"First Class Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was very lovely, clean and comfortable. The staff was outstanding and went out of their way to be helpful. Will definitely stay there again.
Genuine Hotels.com guest review
3 night trip Jun 26, 2014
Loree
US
4.0 / 5Excellent
"Comfortable and efficient"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed here for one night in June. It was perfect for our needs - just a quick stay close to Union Square. We had some street noise in our 5th floor room; you might ask for a higher floor if that would bother you. For you Giants fans, be aware - no Comcast Sports Net. Not a lot of AC plugs so bring your extension cords if you have a lot of things to plug in. The shower water pressure was very low (like showering with a squirt gun). Valet parking was $42, but the Stockton-Sutter garage is only a block away. But, the staff has efficient, the room and furnishings were otherwise fine. We had a good stay and would come here again.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2014
A Traveler
US
4.0 / 5Excellent
"Clean & Comfy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable and clean room. Staff was very friendly. My only con is it took 45 minutes to get my car from valet. Great hotel would definitly stay again!
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2014
A & N
US
4.0 / 5Excellent
"Great affordable SF hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Came across this hotel by accident but what a nice find. Up the hill a bit from Union Square off Powell. Great staff, really nice spacious comfortable room. By SF standards, it was very affordable.
Genuine Hotels.com guest review
1 night trip Jun 5, 2014
Bob C
US
4.0 / 5Excellent
"Well located and a very nice little hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Was quite pleased with the room and staff. Found it was in a convenient location when deciding which touristy sights we wanted to take in. Room was clean, the bed comfortable and the bathroom spacious.
Genuine Expedia guest review
Other trip Jun 15, 2014
Joey
US
5.0 / 5Outstanding
"Great central location in downtown San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel and staff were great, staff very accommodating.
Genuine Expedia guest review
Other trip Jun 13, 2014
Rosemary
US
4.0 / 5Excellent
"We really enjoyed our stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were very pleased with the hotel. Comfortable, clean rooms. Most of the staff were pleasant and accomodating. The location was within walking distance of Union Square and Chinatown. There were also nice restaurants within walking distance. Would recommend this hotel.
Genuine Hotels.com guest review
4 night trip Jun 6, 2014
Lynette
US
5.0 / 5Outstanding
"enjoyed our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
helpful staff, convenient location, expensive parking
Genuine Hotels.com guest review
1 night business trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
"Good downtown location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
View from my 9th floor window was not great (looking at another building's rooftop and air conditioner) and there was dumpster noise in the alley below at 2:45am which woke me up. Otherwise the room was pretty clean and my stay was good.
Genuine Expedia guest review
Other trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay in SF"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very good place to stay. Bathrooms were very clean and shower was comfortable. Room was also quiet and with ample space. Staff was very kind and helpful. Would stay here again.
Genuine Hotels.com guest review
4 night business trip May 27, 2014
Paul P
US
4.0 / 5Excellent
"Comfortable hotel with good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
2nd stay here. Great location. Friendly staff. Rooms not large but very comfortable. Would definitely come back
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel in decent location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed at the Orchard for two nights after spending two nights at a very nice spa/resort in Monterey. The Orchard was good. Not great but not poor, either. It was a middle of the road facility. The staff was pleasant. Not overly friendly, but not rude. We were satisfied with the hotel, location, and amenities. It was relatively quiet, despite being right next to the elevator. (We didn't ask to change rooms, so I don't want to sound like our needs were not met.) Room was clean, as well as the common areas. Free wifi was a bonus. The rates seemed appropriate for the facilities. I'd give it a B+.
Genuine Hotels.com guest review
2 night romance trip May 24, 2014
Mike
US
5.0 / 5Outstanding
"Great Stay at Orchard Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I were absolutely satisfied with our choice of the Orchard Hotel, which we booked as part of an Expedia hotel/flight package for our three night stay in San Francisco over the Memorial Day weekend. It had every amenity needed to make our visit comfortable and pleasant, including exceptionally helpful and cheerful front desk, bell, and housekeeping staff; well-appointed rooms; excellent beds and linens; and a central location for exploring the city. Thank you, Orchard Hotel staff, for a great stay!
Genuine Expedia guest review
Other trip May 28, 2014
TripLover
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews