All hotels in Riyadh, Saudi Arabia
1 room, 2 adults
You can collect Welcome Rewards® nights hereBuilding N 7183, Unit 1, Riyadh, 11416, Saudi Arabia, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 20 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    3.9
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    3.7
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice Hotel for quick trip.
Genuine Hotels.com guest review
1 night business trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good business hotel but local management should do more to ensure guests have access to Gym.
Genuine Hotels.com guest review
3 night trip Nov 3, 2013
Mlllly
US
4.0 / 5Excellent
"Good hotel for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is located close to the Granada Mall which is great for eating or shopping. Access to major intersections (East Ring Road & Route 40) is within a couple of minutes due to the way traffic patterns work in the area. Construction is going on in the area so roads are a bit bumpy and lots of road cones & concrete barriers (not unusual for Saudi Arabia). Overall the hotel is pleasant. I only ate at the restaurant once and the food was good but expensive. Room comfort is good, bed is comfortable, and the suites have a minimal but adequate mini kitchen. Housekeeping service kept everything neat and clean. One important tip: bring a two prong 220V plug adapter with you as the plugs are European style. There are also a couple of three prong British style outlets. You will want to have an extension cord with you as well if you need to plug in anything that you need close to you as outlets are spread out quite a way. The only downfall I experienced was with the walk-in showers. Apparently the designers didn't know how to install an appropriate channel to keep the water in the shower. The water flowed out and essentially flooded the bathroom floor. Some rooms have a tub/shower combination but the tub height is so much that if you are not flexible enough, you'll have a hard time getting in and out or possibly slip and fall.
Genuine Expedia guest review
Other trip Mar 14, 2013
A Traveler
US
4.0 / 5Excellent
"Good Business Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Always stay at this hotel when visiting Riyadh for Business. Would recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Oct 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"business hotel not suitable for family trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
front desk team is perfect and friendly , room is nice but need improvement , hotel is front of Ghrnata mall & Carrfour hyper market which is nice for the Family to spend good time there , i think hotel should assign shuttle bus or car between the hotel and the mall , the problem there was noise coming from workers in the street and they start working at 6 am , also hotel miss out swimming pool , also the good thing that the hotel is near by the airport
Genuine Hotels.com guest review
3 night family trip Mar 23, 2015
A Traveler
IE
3.0 / 5Good
"Slightly over priced."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The only thing needs improvement is the bathroom.
Genuine Hotels.com guest review
1 night trip with friends Feb 6, 2015
ISHAK
IE
2.0 / 5Fair
"Poorly desined hotel rooms."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel has design faults. The room lighting is badly desined, the bath room is also designed badly. The shower door opens inside and does not leave space to come out or close the door after entering. Very un-comfortable. The room lighting is very poor and badly located there is no place to read due to poor lighting. There is only one electrical outlet and it is behind the curtains. A home made electrical extension is provided which has opening and is not suitable to operate due to safety reason.
Genuine Hotels.com guest review
5 night business trip Nov 22, 2014
Tariq
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very good
Genuine Hotels.com guest review
2 night trip Oct 4, 2014
Tarekenayat
IE
3.0 / 5Good
"pretty good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
its comfortable and gym is underground
Genuine Hotels.com guest review
3 night business trip May 23, 2014
A Traveler
AS
3.0 / 5Good
"good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
need to fix the wifi so pretty hopeless for business
Genuine Hotels.com guest review
1 night business trip May 10, 2014
john
GB
3.0 / 5Good
"great for conferences"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
great location for the local convention center. the breakfast was very good. women cannot use any services.
Genuine Hotels.com guest review
1 night business trip Feb 3, 2014
A Traveler
IE
5.0 / 5Outstanding
"Finance Manager"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was an excellent experience and will stay in the same hotel in the next trip to Riyad
Genuine Hotels.com guest review
1 night business trip Apr 6, 2013
A Traveler
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Equilibrato, periferico, dignitoso"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
La stanza è confortevole, la sistemazione un po' insolita. L'architettura è originale (l'edificio appare come una carena di transatlantico) ed è dotato di ampi corridoi e salone. Non è gigantesco ed è per questo che mi piace (solo 3 piani, forse un centinaio di stanze o meno). Zona periferica, ma caotica (come tutto a Riad del resto). Comodo all'aeroporto ed alla tangenziale.ristorante interno molto modesto, il personale è tutto efficiente e cortese.
Genuine Hotels.com guest review
3 night business trip Mar 24, 2014
Matteo
IT
4.0 / 5Excellent
"A boat in Riyadh industrial area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is a value-added hotel, having all services and expecially a nice fitness area and spa
Genuine Expedia guest review
Other trip Mar 20, 2014
Filippo
IT
4.0 / 5Excellent
"good hotel overall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
hotel team are very helpful specially Mr Noel in reception , there are two negative comments first the room furniture condition, it looks old and been used for long time, second the food & beverage prices is high comapre to same hotels category location is good near to the airport 15 min front of Ghrnata Mall also there is carrfour Hyper market , t
Genuine Hotels.com guest review
2 night business trip Feb 8, 2014
A Traveler
AE
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very nice hotel. High service standard compared to the Mercure Hotels in Europe.Good quality standard
Genuine Hotels.com guest review
2 night business trip May 13, 2013
A Traveler
NL
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip May 26, 2012
A Traveler
IE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Sep 2, 2014
A Traveler
AE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night business trip Apr 7, 2013
A Traveler
AE

TripAdvisor reviews for Mercure Value Riyadh

Overall rating:Based on 85 traveler reviews

Most recent traveler reviews:

Overall Rating
"Friendly hotel, lovely food"
05/02/15 JAMcKimm Swansea, United Kingdom
I stayed here for work and it was a nice hotel, especially for a woman travelling alone. I felt very safe and comfortable. Nice restaurant with a good buffet every lunch and dinner. A mix of western a nod local cuisine. A stayed in a suite which was nice, it had 2 bedrooms and a good sitting area and kitchen, it would have been good for a family. Good local shopping as the mall is across the road.
Overall Rating
"A Ship in the Desert"
05/01/15 Frank M
The Mercure Value Riyadh was built in the shape of a cruise ship and it's location is in the middle of the Saudi desert, in the northern side of Riyadh. My plant manager and I spent a night there at the end of April, 2015. I would give this hotel 3.5 stars as it's somewhat dated, but in good condition. Unfortunately we were in and out of the hotel pretty quickly, so I did not get a chance to see or use the gym or indoor pool. The food was good for dinner and breakfast. The location is near a large hospital and a large mall. I didn't see much else of interest within walking distance of the hotel. When I got in my room I tried to operate the safe to store some valuables. It didn't work, so I called 0 to ask for help. The technician came to my room in about 3 minutes and my safe was replaced with a newer, working one within 20 minutes by another technician. They were very quick, friendly and helpful. I was impressed. The hotel is more interesting on the outside than inside, but the service was fine and we enjoyed our brief stay. Our supplier paid the bill, so I can't say how much value we received for our money. If I were to return to Riyadh I might look for hotels closer to the center of the city, but the Mercure Value was fine for our quick business trip overnight stay.
Overall Rating
"Bad Hotel for Business Meetings"
04/15/15 majoudi4m Riyadh, Saudi Arabia
I attended a 2 days training at a hotel which took place at one of their rooms (8 am - 5 pm) at the 3rd floor. The food quality and the bathroom are poor, and here are the details: Food: 1. Hot water used for tea is not that hot, it will go warm in less than 2 minutes. It also has a taste of old coffee in it so as you're drinking tea you will get the taste of coffee with it 2. the appetizers and snacks at the bar room + the water bottles on the conference room tables will not be changed or renewed anytime ever. So they supply the food and water in the morning and they just leave you with it til it finishes or the bread gets dry and they wouldn't care enough to do anything about it. I had to use the same cup for tea twice as no enough cups were provided for all the attendees. I wouldn't recommend holding any meeting at this hotel, it's not up to any professional company's standards. Bathroom: The door is really close to the toilet seat. You will hit the toilet in your way out. Moreover, a lot of water on the floor.
Overall Rating
"Not the best choice"
03/14/15 Motaz M Lexington, Kentucky
Hotel is located very close to the airport. Reception staff need more training . on a scale of 1 to 10 rooms will get 6. Food quality is very poor and I think they have health problem. I'm a regular customer with club Accor and I'm afraid this is one of the worst hotels from this group. I don't recommend.
Overall Rating
"Value for the money"
02/27/15 Sophyaugust Dallas, Texas
Good location and service. Not expensive. Close to carefree and good shopping place. The resutrant is good and breakfast is good as well. We will stay again. The staff are very polite and the rooms are not super, but very spacious.
Overall Rating
"Not worth the rates"
02/22/15 19Danny75 Kuwait City, Kuwait
I stayed at the Mercure one night and don't think I will stay their again. The rates are NOT worth the quality of the room or the service they offer. In addition, I found one f the folded towels in the bathroom with blood stain on it. When I told the front desk at check out, the gentleman didn't even apologize and continued to ask whether I took anything from the mini bar. Although the location is good and one of only two hotels in the area, I am surprised with the service and quality.
Overall Rating
"Good Location. "
12/27/14 TheSilentTraveller64 Singapore
We often stay here for business as it's away from the hustling business area so jams are avoided. That's a huge plus. Our stays are always made warm and pleasant with Mr Rashid Khan the front office manager as well as Mr Nouri the Sales Manager who always ensures that we are well looked after. My only negative comment is that my ACCOR Card points has never been added tho I have likely stayed over 40 nights in this hotel this year alone and secondly breakfast spread has been exactly the same all year around. Tip; Carrefour is just mins way.
Overall Rating
"Manage Expectations"
12/24/14 thelonelyrunner Singapore, Singapore
I can't give this hotel a good rating even though we came back to this hotel over and over again for business trips. Firstly, we are used to the surrounding. The mall is about 5 minutes walk and the laundry, burger joint is nearby. Other than that, I can't expect anything much about this hotel but just a place to stay for business purposes. Besides that, the road around here are less congested compared to the road at the city area. Breakfast spread was almost standard everything with very little variety.
Overall Rating
"Good for the airport"
12/01/14 David M Bristol, United Kingdom
I chose this hotel mainly for its location as I had to go back and forth to the airport and wanted to avoid the worst of the traffic. My room was a junior suite and the size of a small apartment. The reception staff were some of the most helpful I have encountered. The buffet dinner was nothing special but perfectly adequate. The swimming pool is rather small and rather disappointing. The Granada shopping mall makes for a good walk out if you need one and has a large supermarket if you want any supplies.
Overall Rating
"Perfect hotel for business purposes"
11/26/14 Victor_JCA Seville, Spain
Located closed to Granada Business Park and Granada Mall, but a bit far from the centre of the city. It is a good place where stay if you need to go to do business at Granada Towers and it is relatively near to the airport. Be careful with the celebrations at the hotel on weekends, sound is too much louder.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews