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"Enjoyed my stay the first time"Reviewed by a Hotels.com guest on May 5, 2012
Location and quality we're great!
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Close of places i wanted to visit and free car par"Reviewed by a Hotels.com guest on May 5, 2012
I enjoyed my stay ,
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
"Nice large rooms. Well kept breakfast bar"Reviewed by a Hotels.com guest on May 5, 2012
We were very satisfied. The rooms were extra large and the breakfast bar was very well stocked and clean.
Location.
Situated in Mount Prospect, Country Inn & Suites Chicago O'Hare NW is in the suburbs and area attractions include Heritage Park, Allstate Arena, and Legoland Discovery. Additional area attractions include Donald E. Stephens Convention Center and Rosemont Theatre.
Hotel Features.
Country Inn & Suites Chicago O'Hare NW has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. Business amenities include a 24-hour business center and a meeting/conference room. Guests are served a complimentary breakfast. The staff can arrange event catering and business services. Additional amenities include multilingual staff, laundry facilities, and a fireplace in the lobby. Guests receive complimentary transportation including a roundtrip airport shuttle at scheduled times and an area shuttle within 5 mi. Self parking is complimentary.
Guestrooms.
The 94 air-conditioned guestrooms at Country Inn & Suites Chicago O'Hare NW include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with LCD televisions with premium cable/satellite channels and pay movies. All accommodations provide desks along with free local calls (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries.
Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A complimentary hot breakfast buffet is provided each morning.
The hotel does not have its own restaurant, but there are several dining options within the surrounding area.
Nearby restaurants:
Pap's Sportsbar
Jameson Charhouse
Giordano's
The hotel offers an indoor heated pool, spa tub, and fitness center.
The Ned Brown Forest Preserve, two miles west of the hotel, offers boating, fishing, and trails for hiking and biking. Area golf courses include Mount Prospect Golf Course, two miles from the hotel, and Lake Park Golf Course, just over three miles away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
"Can do people helped us enjoy our trip"
We enjoyed the friendly helpful people that made our preflight stay over convenient. We left our car here for our weekend trip. Upon returning late from a flight we decided to stay another night. The shuttle service was great and the free breakfast was varied and delicious. This place is geared to helping travelers along their way.
Thank you for sharing your kind comments. We are happy to here that you enjoyed your experience with us, and we hope to see you again! Regards,
1 response by Country Inn & Suites Chicago O'Hare NW"Very nice, very reasonable!!!"
Have stayed here twice...vice nice, very reasonable...breakfast is very good, lots of choices. Just one comment...workout room is very warm, maybe a pedistal fan would help. Also the workout room's TV didn't work very well, picture was awful! But staff very helpful, location is fairly easy to find. Lots of restuarants along the street.
"Smelly room"
This is my first time to stay in Country Inn, the room is smelly, and fortunately we stay for one night only. Overall I feel the room was not clean and the building need some remodeling.
"Bed bugs"
country Inn is usually a quality hotel but, Sorry my room had bed bugs
"Excellent!"
One of the few hotels I would recommend. Very helpful in all of our requests, no matter how unique. Quiet, comfortable, and close to restaurants and stores. Couldn't ask for more for the price!
Thank you for taking your time out to write your review. We are all pleased that you enjoyed your stay with us. We hope to see you again in the near future.
1 response by Country Inn & Suites Chicago O'Hare NW"Nice Hotel"
Nice clean Hotel. Breakfast and Pool good. Friendly Staff. Good when you want to go to the airport. Shuttle Service incl. Restaurants or Grocery Stores not around. (Just one or two Restaurants) A little far from Chicago. You have to pay some "toll" when you drive to Chicago. Our bad experience was that the TV didn't work!!!
I am delighted to here that you enjoyed your stay with us recently. I apologize that you experienced issues with your television. We are constantly looking to improve our level of service, so rest assured that this is an issue that we will rectify. Warm Regards,
1 response by Country Inn & Suites Chicago O'Hare NWStaff couldn't of been nicer or more helpful! Our room was clean and the bed was great. We even got a chance to use the pool since they have late pool hours we really appreciated that after flying over 30 hrs. Thanks for a great stay!
Thank you for your kind review. It is exciting to here great comments, and I will make sure that I pass this along to our staff members. Thank you,
1 response by Country Inn & Suites Chicago O'Hare NWThis guest did not leave a comment.
This guest did not leave a comment.
"Pretty Good Location"
I stayed at this hotel for an interview I had nearby and I was pleasantly surprised. The attendants were very friendly and helpful. My room was super clean, comfortable and neat. I didn't want to leave lol. There's a swimming pool inside the hotel room but there wasn't a lifeguard. Breakfast is awesome! There's oatmeal, bagels, eggs, ham, etc..best […] breakfast I have had at a hotel. If you want to grab a bite there are plenty of places to eat, so much that it was hard choosing where to eat lol. Good tourist tip, its close to Lou Malnati's which is a famous pizza place (their food is awesome) and its also about an hour away (with traffic) from Downtown Chicago. Overall my experience at the hotel was great and would stay there again. Read more
"Country inn nw"
Nice and cleaned rooms hotel staff very friendly and helpful , good breakfast .
"Country Inn & Suites-O'Hare - Perfect location"
Exceptional family friendly service at a convenient near airport location. Excellent room, quality breakfast, and warm cookies in the lobby at a super price. Will stay here again!!
This guest did not leave a comment.
"Country Inn and Suites"
Room was large and comfortable. Close to restaurants. Nice pool. Great hot breakfast with sausage, eggs, and hash browns. Staff was very friendly and helpful. Would stay there again.
"Country Inn & Suites-O'Hare"
Nice hotel. Reasonably priced. We used their shuttle service to get to our event. That was really helpful; no need to mess with traffic or parking! Staff were very pleasant and helpful. Hot breakfast was very good.
"Nice Hotel - but beware of the parking!!!"
My family and I stayed here the night before we were to fly out of O'Hare. We booked 2 rooms and it was our understanding from our phone reservations with this website that we were paying the extra price to leave our vehicles parked there while we were gone (a total of 5 days). When we arrived, they told us that parking was a separate $35 per vehicle […] charge. We were very sure when we booked that parking was included. We had a very difficult time with the customer service people from this site in getting this verified. Luckily, the front desk people were able to let us leave our vehicles there with no extra charge after about an hour on the phone with customer service. It was a major pain to deal with that at 11:00 when we got there, but the hotel was very nice - had very friendly people and the shuttle was convenient. They had cold breakfast items available since we were leaving at 5 am and the hot breakfast didn't start until 6. Overall, really liked the hotel itself, but it was this site's confusing information that made it a pain!! Read more
This guest did not leave a comment.
"Nice little place"
Friendly/helpful staff. Clean room. Room service wasn't good and was pricey however it was outsourced and shouldn't reflect poorly on the hotel staff or quality of the room. The pool and hot tub were nice. We will go back.
This guest did not leave a comment.
"Country Inn suites - very pleasant stay"
Excellent. Don't hesitate to stay here.
"Country Inn"
Was not expecting very much but was surprised by how nice the rooms were. I give it a five for what is was, an overnight business stay.
This guest did not leave a comment.
"Very Nice Hotel"
After reading some other comments, I was hestitant to book here, but it was close to my daughter & grandchildren. My fears were unfounded...this was a lovely place to stay. Clean, nice staff, nice pool/hot tub, breakfast was greater than most places I have stayed at. Lovely entryway & breakfast room. Only downside, was the exercise room had no thermostat […] & small...it got very warm in there after only being on the treadmill for a few minutes. Close to lots of restaurants & grocery store. Read more
"Country Inn and Suites - Chicago O'hare NW"
Very friendly and helpful staff. Room was clean and comfortable. Breakfast was good.
"Great stay!"
We had a great stay at the hotel. Our stay included parking and free shuttle to and from the airport. The shuttle picked us up within 20 minutes of our phone call to them. The bed was comfortable and the room quiet. We enjoyed the pool and hot tub which were both well maintained. Breakfast was wonderful. Hot biscuits and gravy with sausages, waffles, […] yogurt, fruit, pastries, bagels, etc. Couldn't ask for more. Read more
This guest did not leave a comment.
There is a little neighborhood bar and grill near the hotel that was very reasonable, the food GREAT and the beer COLD (next to a small ethnic grocery store)
"OK hotel"
Do not expect a fancy hotel. It is just fine for an overnight stay if you are picking or dropping someone from the Ohare airport.
"Nice enough place - just a little further out..."
This was a nice enough hotel. Fridge and microwave in the room, coffee maker, and other amenities that you expect at a Country Inn and Suites. Slight negative in that it was a little further out for an O'Hare airport. Also slight negative that there wasn't much to choose from nearby, and that the room I was given (I think 212) was _right_ above the […] kitchen, so I had the privilege of having Christmas music going all night right below me. If you book in the near term, perhaps request rooms _not_ above the kitchen. 4 out 5 - a good place. Read more
"Pretty Average"
This is an ok hotel, though on the low side for Country Inn and Suites.
"A Jewel near O' Hare"
Great quality for money. Very clean hotel. The shuttle from and to O' Hare was on time and courteous. I would not mind spending a few extra dollars to improve the breakfast offerings. The only warm dish was a make yourself waffles. Except for the meager breakfast, everything else was very good. I would stay there again. One of the finest rooms I ever […] stayed in. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Great place to stay near O'Hare airport"
We stayed in this hotel twice to drop off or pick up relatives to/from O'Hare and the place was really nice and cozy. It is a small but very nice and clean hotel. They also offer a good breakfast (included). Will definitely stay here again.
"Nice place to stay"
This is a nice hotel, well kept and at a very reasonable price. There is a shuttle to O'hare airport, Good full breakfast, and nice big rooms. I recommend this one
Bed linens were not changed I had a remote under covers and dirt on the sheets Not good. Staff was very nice to work with.
"Comfy and Quaint"
I personally appreciate the smaller quiet hotel for travel and this particular hotel chain always seems to provide that ambience that I enjoy. You don't have to wait in line with the masses for elevators with tons of children pressing all the buttons:) The staff at this hotel was ever so helpful to even the smallest requests. I would enjoy getting to […] stay at this property again in the future. Read more
"great breakfast."
This was our second stay at this hotel. We have a son and his family who live about 20 minutes away in Park Ridge. This hotel is very convient for our needs. Although we did not use the pool, lots of families were enjoying it over the weekend. The breakfast had both hot (waffles, biscuit & gravy, sausage) and continental items. Our room, which was […] the handi-cap room on the 1st floor worked really well for me. I am recovering from knee surgery and the bathroom allowed me to take a shower w/o hassle. The young woman on front desk duty on a busy Saturday took time to help me w/a defective vending machine. She was pleasant & helpful. I would recommend this family friendly hotel to anyone. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Country Inn & Suites O'Hare"
This hotel is disappointing. It is old and worn, and needs updating badly. It is deserving of 2 stars, and nothing more. The breakfast was the bright stop in my stay. The room and hallways have an overwhelming scent of carpet cleaner (the truth is the carpets need to be replaced, as the cleaner scent isn't doing the trick). I read the reviews before […] booking, but would definitely say that the ratings were off on this one. I would not recommend. Read more
"I hate Smoke"
The room was very modest, and given the price and location was priced fairly. We reserved a non-smoking room, and wouldn't you know it... As soon as we entered it smelled of smoke even though it was supposed to be a non-smoking room. I was extremely disapointed.
"BEST HOTEL STAY IN CHICAGO!"
I visit Chicago quite frequently. Thusfore, this is the best hotel stay in 2011. Check In time was painless! No hidden fees! The rooms were clean and spacious. The beds were really comfortable. Last but not least the breakfast was very good. I will definitely stay at this hotel when I revisit Chicago.
This guest did not leave a comment.
This guest did not leave a comment.
Good hotel, close to the airport and staff was helpful
"Two Nighter"
We stayed two nights. Had order in pizza the first night, and friends took us out the second. We didn't have a car, but there was adequate close places to eat. The breadfast buffet was quite adequate. The staff was knowledgeable and helpful. We had three visitors, and we visited comfortably for about three hours. The bed was nice, too.
This guest did not leave a comment.
"Excellent hotel with excellent breakfast"
Fresh Eggs Warm Waffles Cool juices Awesome Hot Chocolate Comfy beds Nice bright colors We had a great time with the family over the weekend. Good area and good service. Highly recommend Hotel
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