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"1st time @ a B & B"Reviewed by Craig Me of "Chicago, IL" on Apr 8, 2012
We really enjoyed our stay at the Stone Villa in Chester The manager made us feel very welcome and gave us the information we needed to get around Chester. The breakfast provided was a Great way to start the day. It was our first B&B and my wife and I and our teenage girls enjoyed it there.
Reviewed by a Hotels.com guest on Apr 5, 2012
This guest did not leave a comment.
"Best Western Westminster Hotel- Chester, UK"Reviewed by John S of "Wayne, PA USA" on Feb 16, 2012
The room was small but OK. Floorboards squeaked, which was rather annoying. Great location- near station and an easy walk to center of town. Good value.
""Reviewed by Maria of "NY" on Jan 4, 2012
Basic hotel rooms, modern, bright and airy. Very good value for money. Friendly staff. Have stayed several times and will use it again. Only comment is that if you want to rise late in the day (or want to sleep due to jetlag, as we did on our first day) it is too noisy as you can hear the non-stop banging of doors, vacuuming etc., from around 8am through to the afternoon.
Reviewed by a Hotels.com guest on Oct 26, 2011
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Holiday Inn Liverpool City Centre has a restaurant on site. 24-hour room service is available.
Recreational amenities at the hotel include a fitness facility.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Holiday Inn Liverpool City Center"
Excellent hotel, would stay again. Great friendly staff, very clean, good comfort except bed needs a bit more firmness / cushion from the springs. PERFECT location for walking the city, very close to everything, St John's shopping center next door. Restaurant very good food, but was disappointed, very slow and we could not get dessert and coffee after […] the meal as staff had left by 8PM and bar staff took over. Won't use the restaurant but the hotel was Great !! Read more
"City Centre - Liverpool"
I really enjoyed my stay at this hotel. The staff was friendly and helpful and it was easy to access a variety of sites within the city.
This guest did not leave a comment.
"Very well situated"
The Holiday Inn Liverpool is ideally situated just across the road from Lime Street Station. There is overnight parking just next door to hotel for a small charge in Johns Shopping Centre. The Room was clean, comfortable and just what we needed for an overnight stay. We loved the breakfast lots of choice and great big windows to sit and watch the […] world go by!! Highly recommend it. Read more
"Ugly on the outside nice on the inside"
The hotel is on top of a shopping centre and looks quite ugly from the outside - it was not that obvious where the entrance was - the entrance to the shopping centre looked more grand. But at least you will always find your way back to the hotel if you get lost in liverpool because its also right beneath the big towering radio mast. The rooms are nice […] though, clean, comfortable, flat screen tv so a good stay overall. Read more
"Great hotel in Liverpool City Center"
Everything from check in to the staff at the bar to the concierge were wonderfully helpful. I would certainly recommend this as a place to stay when visiting Liverpool!
"Enjoyed"
just stayed a weekend at this hotel. Very good location and reduced parking at the St Johns Centre. Staff very helpful and friendly . Rooms excellent but if you are looking for a good nights sleep forget it. The corridors were extremely busy until the early hours.
"Great room for the money"
My overall stay at the hotel was good. I would recommend it to any one.The hotel is strategically located, with easy access to shopping, the train and coach station.
"ideal hotel for all"
ideal hotel and right in the centre
"Overnight stay"
The Hotel isconveniently located across the road of Liverpool Lime Street Station. Staff were friendly and helpful. The room was lovely, comfortable and clean. The car park wasn't well sign posted to direct you to the hotel which is confusing as the lifts take you through a shopping centre. Our room was situatedabove the shopping centre vents which […] were a little bit noisy. Overall a good stay. Read more
"Great location for city centre would definately use again"
Hotel was in the middle of all the action, close to bars and shops. The staff were welcoming and friendly and you felt secure knowing that entrance to the hotel was controlled at night. Food in the hotel restaurant was good. The rooms were clean and well equipped, if I had any complaints it would be the comfort of the beds (there was a hard join […] running horozontally through the middle of the bed where the two sections met) but not so bad that I wouldn't go back. If I go back to Liverpool for an overnight stay I would use this hotel without doubt. Read more
"would highly recommend this hotel"
hotel is very central close to all the shops bars and restaurants , no need for taxis the bus station is just around the corner,staff are very friendly and helpful room was cleaned every day ,buffet breakfast is very good lots of hot and cold food,
"holiday inn lime st liverpool"
Great location, central Liverpool. Friendly staff, very efficient. Breakfast at a reasonable price, plenty of choice.
"WIFI should be standard!"
Apart from the condom my seven year old daughter found in the room Bible it was OK except the floor was not flat. It had bumps all over it that someone could trip on. It needs the carpet ripped up and the concrete levelled off. Then when you stay in a hotel paying a four star price you should at least expect to have Wifi in your room. Wifi only extends […] to the first two levels only and one of them is the gym. There are 12 floors there. I hate siting in a foyer using my iPad with ten others whilst people are checking in and out next to you. For less than the price of Corn Flakes at the hotel you can get a fully cooked breakfast across the road at the pub with coffee and it was delicious. Read more
food we ordered did not come. We got our money back.----beer was bad, we had to change it. empty bottles on bar had to wait 10 mins. in empty bar just to get served----no hot water on two occasions we wanted to shower.----Breakfast was excellent, shame about the rest.
"Excellent location"
This was my third stay at this hotel could not fault it ,
This guest did not leave a comment.
This guest did not leave a comment.
"Liverpool Most Convenient Hotel"
Opposite to Lime Street Station, best choice for travellers coming by train.
"Holiday Inn, City Centre, Liverpool"
My husband and I stayed here in Feb 2012. the room was spotlessand included a lovely en-suite bathroom. the hotel staff that we spoke to were really helpfull and friendly. It is literally over the road from Lime street train station, and round the corner from the fabulous Liverpool 1 shopping centre. We would definitely stay there again.
"Cold and unclean."
I am not the first one to complain and this is my first review of a hotel. Where do I begin. When we got there we went in and talked to the "manager" in the office, a small room filled with paper and garbage. He did'nt see our reservation so he had to switch on the computer and after maybe 10 minutes he found it. We checked in and got the key. We got […] the room on the top floor and I mean the top. i counted it to 6 stairs. The room was small, the area where you could stand was maybe 1 square meter. It was the worst bed you could imagine and freezing in there. I woke up several times because it was so cold. They apperantly switch off the electricity around 2-3 in the night when everyone is sleeping and turn it back on the day. The bathroom was also freezing and very very small. Our bedlinnen was not properly cleaned with old hairs on it. The carpet was filled with old trash and had not as well been cleaned in ages. We only stayed for two nights thank god but I would not recommend this hotel to anyone that has any standard whatsoever. Put down 20 pounds extra and get a descent nights sleep. Sorry to say it was a disapointment but this was the worst hotel Ive been in. And ive been in a few. Read more
"10/10"
Fab hotel centeral to everything. Everything is in walking distance. Spotless hotel very comfortable really nice staff. Would recommend staying here!
This guest did not leave a comment.
This guest did not leave a comment.
"Location location location!!"
Lovely comfy hotel. Bang smack in the middle of the city, everything on the door step. Staff excellent and allowed us a really early check in.
"Holiday Inn LIverpool"
RIght in the centre of town by shops,pubs & bars . Room was spotless ,staff were very friendly & very helpful .Would recommend this hotel to anyone wishing to stay in LIverpool
"HOLIDAY INN CITY CENTRE LIVERPOOL - TOP CLASS!"
We arrived to find that our room had been upgraded at no extra cost, very comfortable, spotlessly clean and ideally situated for all the main tourist spots in Liverpool. Service was impeccable and room service reasonably priced, free internet excellent connection; you could even pay a very reasonable £5 for 24 hours hi-speed but even though I am a […] high user I didnt need it. One of the best hotels I have ever stayed in, it will be my number 1 choice when I go back to Liverpool. Read more
"Holiday Inn - centrally located in Liverpool"
Very high value for money - spacious rooms, comfy beds, nice and clean everywhere. Good breakfast in decent pricing. Close to Lime Street Station makes travelling easy. Lots of shopping, restaurants and pubs nearby. About 45 minutes walk to Everton and Liverpool FC stadiums. Highly recommended, satisfaction guaranteed !
"Holiday Inn - Lıverpool"
Hotel is very close for to the train station. It was the best part of our stay since we need to reach early morning train to London.
"nice but sparse."
position opposite lime st stn,superb.reception spot on and very friendly breakfast good selection.however,tables for 2 are very small and circular,not enough room for a few plates,etc.TIP, sit on a table for 4,other than that no complaints at all.
"Holiday Inn City Center"
Overly, really satisfied with our stay. nice room, nice bar , good central location. one thing that annoyed me was the room was far too hot. Never contacted reception on it so partially my own fault, but difficult to sleep. The other thing that bugged us was the staff. When we arrived, we were not greeted, I stared at receptionist for 10 seconds before […] she acknowledged us, generally just very little friendliness from staff, apart from one young guy on the desk. Service could improve, but nice hotel, and great potential Read more
"Great Liverpool Stay"
Great hotel and perfect location. Rooms are really big and have all you would need. i won't stay anywhere else in Liverpool.
"Holiday Inn Lime Street Liverpool"
We stayed over for one night to have a look around Liverpool. Room/bathroom clean and comfortable. Walking distance to Docks and museums etc. Parking at the multi storey next door was good and cheap as you get your ticket stamped in the hotel for a greatly reduced rate. Breakfast included and very good value.
"Excellent."
Ideal location being just across the road from Lime Street. Would definatley stay there again.
"Holiday inn, City Centre, Liverpool"
GREAT Hotel!!!!! Perfect location and service. The rooms are very nice and big. Good price. Would absolutely recomend it!
"The staff"
The staff were extremely helpful, especially Annmarie the assistant manager.
"Thanks to the Holiday Inn"
The Holiday Inn is situated brilliantly,it is right in the city centre,everything you want to see is no more than a ten minute walk away.What can I say about the staff! Friendly,helpful and knowledgeable about the city,lovely people.Parking is so convenient ,right next to the hotel very reasonably priced.As for Liverpool itself,what a great city break,shopping,fantastic,architecture,fantastic,museums,fantastic,night […] life and bars,fantastic.Thank you Holiday Inn and thank you Liverpool. Read more
This guest did not leave a comment.
"great"
Really helpful staff, great rooms ans even better location, food was very good in hotel as well, look forward to going back
"Holiday Inn Lime St - Perfect location"
Right across from train station, no taxis or buses to get to hotel, no taxi or buses to get to city centre, location is brilliant!!
"excellent value and most convenient"
excellent location, directly across from railway station and right in the city centre. hotel clean and looks to have been painted/refurbished not so long ago. very convenient to get about the pubs, shops right by the hotel. Shame on our first night, we got woken up by rowdy revellers back from their night out, banging oin the doors as they stagger down […] the corridor back to their rooms. Read more
"Holiday Inn, Lime Street, Liverpool, UK"
The Hotel is perfectly located just opposite Liverpool Lime street station if you coming from London by train. The only thing I suggest is that they make all the room wireless and not only cable. Other than that, the location and cleanliness and staff were friendly and helpful.
"Stay at Holiday Inn in Liverpool"
Reception very welcoming, hotel room very comfortable, able to open windows. First class breakfast. I'm going back this week!
This guest did not leave a comment.
"Convenient but extremely hostile staff"
i did not have a good stay at this place. The staff were rude and mean, and despit e our insistence that our friend was merely there to help us check in, they threatened to THROW US OUT if he went upstairs with us. We booked a room wth 2 double beds, which would have been comfortable to stay in even with 3 people, but they still behaved as though we […] were thieves. Thank you so much for such a great stay. Read more
"holiday inn city centre liverpool"
room very spacious, comfortable beds, very clean, friendly staff, convenient location, an overall pleasant stay and would highly recommend to others.
"Cost and breakfast"
I was really surprised when it showed that breakfast is not included with the reservation cost as I know it is a courtesy of even a 20 pound hotel to serve the breakfast. This is the first time in my life that this hotel showed this type of misery. Another thing, after completion of my reservation it was shamelessly showing that it is nonrefundable. […] This immediately reflected the mean-mindedness of the hotel. Overall it didn't seem to me a healthy motive of the hotel authority. Read more
This guest did not leave a comment.
"Not too bad, I say!"
I really would like to be more fond of this hotel - it's got good location and the bathroom was fantastic. However, our window wouldn't close properly - the winds howled all night between the window and the conditioning grid. It wouldn't open properly either - only about 5 inches, and for a smoking room it was quite disastrous. Please don't get me wrong, […] it's neat and comfortable enough - for a business stay perhaps. The pillows were great! The reception called us at about 8am telling us we're not allowed to have breakfast - which we didn't even ask for. That was slightly annoying, as we'd been up til very early. But the check out is 12.00 - now that's well worth extra points!!! Thanks, Holiday Inn. Read more
"holiday inn liverpool"
Stayed in the holiday inn hotel in liverpool and would highly recommed this hotel. It is very close to the city centre and all the pubs and clubs. Staff were friendly and helpful. I loved liverpool and would be going back to this hotel
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