I would definitely come back to visit. It was a pleasant stay, the service was great, and the hotel staff was very friendly!Genuine Expedia guest review
"Great Beach, but not much else"
The beach was very good as was the group of pools with constant salsa music from the bar. Our hotel room allowed very little adjustment for temperature: 65 to 69 degrees which makes walking outside to 93 difficult. We got varying number of towels daily for the 5 of us: 2 to 4. On two days, the towels were picked up off the floor and folded up, dirty! […] on the towel rack. Dirt was behind the bathroom door all week. The free breakfast was dry scrambled eggs, dry ham or sausages, dry pancakes, dry bread, donuts, or if you waited in a line, a fresh and good omelette. Saturday night there was a live band a karaoke that was loud and flashy until midnight: not good for 3 preschoolers trying to sleep. We didn't play the golf course, but it was overgrown with weeds and the greens are dead. Many stores and restaurants are nearby. Good luck with the driving because the roads are not labeled well for turning or when lanes are divided or just disappear. Also, the parking garage, which you must use, had a broken elevator all week making getting up and down with 3 little kids difficult. Read moreGenuine Hotels.com guest review
The experience was excellent. I will be thinking plan the next vacation in the hotel. The crew was very diligent and support all our requirements. The facility is adequate for the handicapped. My sister does not has any incovenience due to the use in the wheelchair. Thanks for all. Family CastellarGenuine Hotels.com guest review
very satisfiedGenuine Hotels.com guest review
"Good recommendation by friend"
Great facility. Room was clean and quiet. Very nice king bed. Concierge recommended local restaurant, katerinas, which was fantastic.Genuine Expedia guest review
"nice place BUT..."
really quick 1. Fire alarm going off middle of the day 2. No Umbrellas pool side (must pay for an umbrella $25.00) really! 3. Power outage that had everybody go nuts late at night .....past 12am 1 security guard on premises didn't really help Complaints above are from a family of 4 that stayed here from 7/28 - 8/4Genuine Expedia guest review
Hotel personnel very friendly. Pool was great. Has a great free breakfast in the a.m. It's about a half an hour from San Juan, which was about the only con. Overall a very good hotelGenuine Hotels.com guest review
"Really nice hotel for family"
It was my 3rd time there and the 1st with my kids and we enjoy it so much.Genuine Hotels.com guest review
"Embassy Suites Dorado Beach, PR"
Hotel was very nice. Enjoyed our stay but could have been better... only issue was the overcrowding with the Time Share building that shares the facilities... way too many people for the space provided.Genuine Hotels.com guest review
"Great hotel for the family"
Great way to end our family vacation. Our room was clean comfortable with a balcony that faced a beautiful ocean front view, which we choose to upgrade to for $10 bucks! Big clean pools, and convinient showers. Free breakfast and very helpful pleasant staff. The comforter for our king size bed was one of the most comfortable bedding we've ever slept […] on. Felt like we were on a cloud! And the hotel is close enough to the airport in San Juan . Read moreGenuine Expedia guest review
I reserved a golf view and upon arrival I was given a room with a view of the canopy of the front of the hotel. I went to the front desk and after stating my point several times, the hotel staff admitted that it was not a golf view. I was moved to a golf view the following day. The room furniture was dirty, stained, the bed headboard had holes, the […] rug smelled horrible, no golfing because the company went under. The golf grounds were in horrible condition...a key is needed to enter and exit the beach area, but some unsavory people would come into the pool area as guest would enter the beach. I had stayed at the Embassy two yrs ago and one of the reason for my return was that we felt safe. Not this time!! The people at the front gate would ask for a name and wouldn't even check to see if you were a guest. Personnel working would open the gate. I even gave the name of a famous person and was let right in. This hotel went from a 10 in my book to a 0!!! Never again!!! Read moreGenuine Expedia guest review
sofa bed was horrible for four person I do not recommend unless you able to get a room with two beds.Genuine Expedia guest review
We had a great stay! The staff was helpful and polite! I liked that everyday from 530-730pm they have a evening reception where you get free drinks and popcorn and chips and salsa! They have karaoke on the weekends! The free breakfast is the best that I have from any of the hotels I have stayed in! There was cereals , breads, fruits, yogurts, ham, bacon, […] sausage , omlets and more! The only downfall was that we were disappointed that the golf course is not working:( the casino was fun and it is on property. The hotel is far in from the Main Street. Surrounding there is Anibel BBQ jr, a pizza food truck by the CVS that opens at 4pm and that pizza is quick and delicious! They have a restuarant in the hotel and the food was great! The mofongo stuffed with shrimp was delicious! The pool area is great and the kids had a blast! They also have a small game room but the games take .50 so that's cheap and they have good games! I would highly recommend it to other people! The room was nice might need a little updating but we had lots of space and a nice balcony that was secure for my 3yr old! Great stay! Read moreGenuine Hotels.com guest review
Excellent hotel, early check in and excellent service of Exployee.Genuine Hotels.com guest review
"Nice hotel close to the beach"
Nice bar and complementary drinks in the evening. Simple breakfast and very long time for waiting.Genuine Expedia guest review
Overall stay was great. Have stayed here before and will likely stay again. Staff was very helpful. Morning breakfast buffet line was long, but is was a holiday weekend. Please note the Dorado Golf course, in front of the hotel, is shut down at this time and has been since the beginning of the year. The course is overgrown as you pass through on the […] way to the hotel. If you are looking to play the course you will have to find another. Read moreGenuine Hotels.com guest review
"Don't waist money"
First rooms are nothing like web site, they are dirty and full of mildew. Was told we would have an ocean view and was not. The beach is so small and had warning signs for sea urchins and to make it worst was in the middle of no where. I never write about anyplace I stay at, but this was so bad I can not let this go bye without saying anything. So bad […] I even took photos to show how bad it was and I can report it to company. We didn't even stay one night, which they still charged me for plus 75.00 for leaving early. Read moreGenuine Expedia guest review
"Great getaway vacation."
Pool & beach lots fun and breakfast & cacktail drinks awesome.Genuine Hotels.com guest review
"Great private beach"
Room was large and comfortable. Room layout makes them all close to exits and elevators. Great pool area and private beach. Nothing special about the included breakfast. Decor was a bit outdated.Genuine Hotels.com guest review
I liked everything about the hotel, it was clean, the staff was very amicable and professional, the food was very good, I only stayed two nights, wish I stayed a couple more, there is plenty to do for the kids there too..Genuine Hotels.com guest review
"Nice stay but a few extra charges at checkout."
They say that it is a free breakfast. Not when you check out. The explanation was a facilities fee. I like the private beach it was relaxing. The pool was too crowded with kids. The exercise room was ok. My stay was good however the charges to your stay should be explained better when you check in. The charge for the garage was $11.00 per day.Genuine Expedia guest review
Our trip was absolutely fabulous. The rooms were clean and comfortable and the view was amazing!!!! The bartending staff was unforgettable and served wonderful concoctions. Our only complaint was the hotel staff didn't react to needs very promptly. The sushi bar on the grounds was delicious. We will warn you that the golf course is closed. We would […] definitely stay here again!!!! Read moreGenuine Hotels.com guest review
I paid too much money for just one night.Genuine Hotels.com guest review
Everything was great, there was a lil problem with the beach towels that there were none available because of the the dryers were no working as they should but besides that everything was good. Suggestion: there should be a lil more pool service for drinks and food.Genuine Hotels.com guest review
"Nice friendly atmosphere"
Very nice hotel, excellent breakfast, beautiful pool and beach.Genuine Expedia guest review
Needs yo improve its exterior maintenance and room cleaningGenuine Hotels.com guest review
"Everything we wanted and more!"
It was our first time to Puerto Rico. Our hotel stay added an even greater experience. The staff was great, very helpful and courteous. The view from our room was awesome. We loved the pool and all the amenities. Happy hour was our favorite! We will definitely stay at Embassy again, only next time we are bringing our friends and family with us.Genuine Expedia guest review
The room, the pool and everything in the hotel were excellenceGenuine Expedia guest review
"Dorado Beach Embassy Suites"
We have stayed here before. The outside spaces are beautiful...nice landscaping, large pool, nice seating, and access to the beach. The inside is very dated. Painted walls and railings are sloppily painted. The design of the core of the hotel allows all of the sound from 1st floor to funnel up to upper floors. There was a large convention of high school […] students at the hotel and they were quite noisy and running in the hallways at night (late night). Inside our suite, the paint was bubbling on the walls...colors and tile look like the mid to late 1970's. Couch and chair were not comfortable. Our room was not the cleanest...there was a pill (medicine) of some sort on the floor in hallway as we walked into the suite for the first time. The bed pillows were small and very uncomfortable. We used valet parking...and had our insurance card and handicap card stolen out of our car. Breakfast buffet was good but made to order omelets were not what we ordered. Read moreGenuine Expedia guest review
"Worked for us."
The Embassy Suites suited our needs. I had business in the area. It was lucky that the Hilton has plenty of signs. It was just down the road and the markers we used to locate ES. The rooms were comfortable but lacking any inviting décor, no color. The breakfast was great and the pool was terrific but some warning about Iguana's diving from trees into […] it would have been helpful. The size of the casino was just right for a few hours in the evening. Read moreGenuine Hotels.com guest review
"Family vacation w/ kids"
I felt like the hotel is nice and the employees were very helpful, we chose this location due to the fact we have three kids and were having a hard time finding accommodations for five without renting a separate room. I wasn't sure what to expect after many of the reviews however I will say it was very clean, carpet seemed new, mattresses were comfortable, […] provided with plenty of towels in hotel as well as Pool. Some good restaurants on property and around property to eat. Overall the hotel itself was nice however the area around it is a little sketchy.... Honestly it's not different from the rest of Puerto Rico. At least from what I could tell everywhere there was fences and gates with Barb wire.... I have no desire to return to Puerto Rico. Read moreGenuine Hotels.com guest review
"Great hotel, fantastic location."
I stayed there about 5 days ago, and the conditions of the hotel were really good. The pool is really nice, the beach is great, and the rooms are big, comfort, and clean.Genuine Hotels.com guest review
"Great place to stay!"
Breakfast was really good. The beach was so so. But besides that i would definitely recommend this hotel. Staff was really nice and helpful.Genuine Expedia guest review
The stay here was average on my next trip to Puerto Rico I would stay at another hotelGenuine Expedia guest review
Personel are very friendly, loved the pool and the access to the beach great for little kids. Very nice breakfast with a lot of options to choose to eat. Very great experienceGenuine Expedia guest review
Good !Genuine Hotels.com guest review
"Humid & Damp"
The climate in Puerto Rico is humid. This hotel is filled with carpeting instead of tile. The carpet stays so damp that they put chemicals down daily. Since it is always damp, the rooms smell funny from the chemicals and mold - musty; and is very uncomfortable to be in.Genuine Hotels.com guest review
"Nice hotel but with a lot of extra charges"
This hotel is frequented by mostly locals, had a nice pool and beach access with a friendly staff. I was VERY disappointed that the hotel did not accommodate a request to be on the same floor with another family even when both parties confirmed the reservations well in advance and were assured that it would not be a problem. This made it more difficult […] for us since each key card is programmed to only go to your floor. The rooms were roomy but could use some updating and focus on detail (a towel hook was falling off the wall and rust on toilet) Note that everyone in the hotel has to be somewhat a part of any event (karaoke night, conferences, etc) because the noise travels up in the open atrium. The breakfast was good and plentiful, although this was considered complimentary along with a nightly happy hour you actually pay for it with a daily resort fee. Parking is also another daily charge. Although there is a golf course surrounding the property, the course is in rough shape and has not been kept up. Read moreGenuine Expedia guest review
Beautiful hotel, free breakfast was nice! Staff is super friendly and helpful.Genuine Expedia guest review
"Quite oasis in Puerto Rico"
Stayed here previously and still very pleased. Nice size rooms for family of five. Daily free breakfast is good. To avoid long line for custom omelette station, would recommend eating from parallel breakfast bar, which has same offerings. Beautiful pool area, but pool side bar opens late and closes early.Genuine Expedia guest review
"Very nice and clean"
The hotel was very nice, clean and right on water. We had to take a cab from airport at around midnight and was charged more than what the cabs are suppose to charge. The hotel staff heard me talking about it and found a cab for the next day at a much better price. Not sure if this was transportation that was owned by embassy suites or not but the driver […] was VERY nice. He took us to cruise ship but took us sight seeing along the way. He took us by Bacardi- which we didn't even know was there- and stopped for us to do a tasting. I would DEFINITELY stay here again. Read moreGenuine Expedia guest review
"Out of the way sanctuary"
We enjoyed our stay here. The front desk staff was excellent! All staff were courteous and helpful. Love the free breakfast!Genuine Expedia guest review
"Hotel location and facilities met all expectations"
Arrived early but my room was ready, a pleasant surprise. Sorry that golf course was not available but arrangements at the Plantation was excellent. First impressions were enhanced by the staff that greeted me. Hats off to Juan Carlos-bellhops. He was very knowledgeable and pleasant and proved to be helpful throughtout our stay.Genuine Expedia guest review
"next to casino"
We loved itGenuine Hotels.com guest review
"GOOD FOR RELAXING"
I enjoyed my stay, everything was fine. The staff was friendly and helpful. The food was good. Not really close to attractions but has a desk for excursions. Car rental easy and close buy. Would recommend taking the carpets out of the rooms, has a musty smell. Great evening cocktails and plentiful breakfast, both included.Genuine Hotels.com guest review
"Hotel Stay On Three Kings Day"
I loved the place and my children as well but, we did not feel the Puerto Rico Custom on a special holiday for the children which was 3 kings day. The hotel did not have any event for the individual staying at the hotel. That was sad since I left my house to enjoy the hotel and nothing was provided at the hotel just happy hour. Usually Puerto Ricans […] do celebrate on their holiday. I think the hotel should have music and any activity at the hotel for the Puerto Rican Holidays in order for them to stay a longer period of time and really enjoy the hotel. Read moreGenuine Hotels.com guest review
"Nice hotel close to the beach"
If you want to relax, this is the place to do it. Everything you need is on the property and the weather provides all the entertainment you could want!Genuine Expedia guest review
"Nice Beachside Hotel"
Really had a nice time for three nights at hotel, breakfast was ok, grounds were beautiful, beach was ok, went to casino.Genuine Expedia guest review
"Great service and pool"
The pool was great for small kids. Great breakfast. Free Happy Hour every night (full bar). Beach was ok, good snorkeling.Genuine Hotels.com guest review
"Great geta way"
Can not say anything bad about the stayGenuine Hotels.com guest review
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