Very friendly and helpful staff! The facilities are dated but clean and comfortable. We were not planning to spend much time at the resort, but if we had we would have been disappointed with the pool and beach. The pool was ordinary the beach was small not not kept up well. If we had come to golf we would have been out of luck as the course appears […] abandoned. We rented a car which was needed as this resort is quite a distance from popular sightseeing sites. Read moreGenuine Expedia guest review
"Very family friendly"
Great hotel!Genuine Hotels.com guest review
"Very Good Hotel"
Location, service desk, staff, pool, beach, bar, Room. Quality of service was great. I recommend this hotel.Genuine Hotels.com guest review
The Embassy Suites was a great hotel for us. The beach area was really picturesque and pool area was nicely designed - we never had a problem getting a lounge chair. We took kayaks out from the beach area. A great perk was the free breakfast each morning and a happy hour each afternoon. We even visited the casino which had some tables as well as slot […] machines. The Embassy Suites was not a luxurious hotel, however, it is a clean, friendly hotel and a great place for us to enjoy the hospitality of Puerto Rico. Read moreGenuine Expedia guest review
"Small nice beach, pool. Golf course closed"
The beach is small but nice and not crowded. Pool area nice. Golf courses closed and no one really knew why or when it will open again. But Dorado beach golf course is 5 minutes away and an excellent course. Probably a little more expensive than the course at the resort but they had a $60 twilight rate at 3.00 and I was able to finish 18 holes both […] times I played Read moreGenuine Expedia guest review
"One night stay near airport"
But not so near airport! Room was ok....pull out sofa was old, and not clean. King size bed in other room was lovely. Bathroom also nice. Only sitting room with couch was less than nice. Food was delicious! Pool beautiful! Ocean was ok....sign was posted about lion fish in water....well that took care of our swimming! We didn't get a chance to explore […] Dorado, but it's a big town. Staff at front desk was extremely helpful with travel information and tips on what to see on west coast. All in all, an ok experience. Read moreGenuine Hotels.com guest review
"Very Disappointing stay"
Our overall stay was very disappointing. The complimentary breakfast was poorly prepared & very greasy. The toasters did not work properly. Occasionally, the breakfast bar ran out of cups, milk & coffee. Drinks were very diluted. One of the elevators malfunctioned & was out of service for most of the day. The only parking available was in a rented garage […] which was not included in the price. The road to the hotel had many speed bumps which were not identified at all which made it difficult to drive after dark. The beach access gate was on a one second activation therefore once outside on the beach side, many guests could not get the gate open quick enough to enter the hotel premises. On the last day of our trip, we had an issue regarding taxes due (since the hotel stay was prepaid), our credit card company limited the amount of approval for traveling outside the continental US, so in lieu of informing us via a note or phone call, the hotel abruptly deactivated our room keys so we could not enter our room to retrieve our personal items & credit cards to correct the issue. This was quickly resolved but it was a very embarrassing situation and ruined an otherwise pleasant stay in Puerto Rico. We will not be staying at this hotel in the future & will not recommend it to any of our friends. Read moreGenuine Expedia guest review
"Pleasant stay...somewhat out of the way location"
Older property shows its age. Suite was good size and we had a beautiful ocean view. Carpet looked a tad dirty but rest of room OK. Pool area very nice but beach just so-so...small beach and coarse sand. Not much in the Dorado area for nightlife so we drove to San Juan for that. If you like a secluded quiet location and are a golfer (I'm not) you would […] probably really like this place. Read moreGenuine Hotels.com guest review
"We spent 9 days/nights and everything was perfect."
The breakfast was very nice and happy hour was a bonus. Everything was very neat, clean and well maintained. The golf course being closed wasn't a problem since we don't golf and we enjoyed using the cart path for nice morning walks. The location was perfect with access to the beach and lots of choices for places to eat. The hotel evening special meals […] were very tasty also. The beach area was not private but very clean, comfortable and safe! Taking the ferry to Old San Juan took all the hassle out of visiting there. The staff was very helpful in getting us to places we wanted to see off the beaten path. All in all it was a very comfortable and relaxing place to spend a vacation. Read moreGenuine Expedia guest review
I just got back 2 weeks ago. It was a great stay the breakfast buffet was great. The food n drinks were reasonably priced well worth the money. The food at the ll grill was great u must must must have the Coco loco if u go.Genuine Expedia guest review
"Nice resort with everything!"
Full made to order breakfast included and the omelets are delicious. Free happy hour drinks, multiple places to eat, clean room, good service, outdoor pool, casino. The only negatives are no indoor pool and because it rains a lot and it cools down in the evening it would be nice to have, and poor gift shop. Overall very nice place to stay on the be […] ach. Read moreGenuine Expedia guest review
"Great Deal for the Price"
The kids just wanted to go to a beach and tan. This hotel was reasonably priced and had all of the necessary amenities. The beach is a bit rocky but still beautiful and relaxing. Security was tight, which made you question the surrounding area, but I found Dorado to be a very quaint town and had no concerns when travelling outside the resort. A rental […] car with GPS is a necessity if you want to travel to other beaches or go zip lining, old San Juan, shopping mall, etc. because all of the activities are $100 plus per person once transportation to and from the resort is added in. Luckily I bought the extra insurance because some of the roads are steep and my rental car scraped the bottom of the front bumper. Not surprisingly, the Thrifty guy pointed that out. All in all, a good trip for the money spent. Read moreGenuine Hotels.com guest review
"GOLF (??) Resort??"
Kinda hard to call yourself a GOLF resort when the golf course is shut down!! We had to pay for transportation to and from other golf courses and pay the higher course/cart fee than that we were used to at the Embassy Suites Dorado del Mar. Other than that, we were very satisfied with our room, the service, and the location. However, the purpose of […] our trip was GOLF. Read moreGenuine Hotels.com guest review
Music around pool was booming, booming, booming for over 5 hours ......no quiet whatsoever. Beach area was un kept and shoddyGenuine Expedia guest review
"Beautiful area, but a little too far from San Jua"
Excellent service, the entire hotel staff was very friendly and helpful, always in a good mood. The exterior landscaping of the hotel was beautiful and well kept up. The hotel interior such as the rooms need some maintenance/upgrading, but overall I would stay here again and I would recommend it to others.Genuine Hotels.com guest review
"HOTEL DATED, NO GOLF COURSE"
Picked this hotel for the golf course. Golf course completely shut down. Hotel showing age. Room musty and tired. Bedspreads and bedskirts need to be replaced! Curtains ripped.Genuine Expedia guest review
Was there for work so it was ok but definitely would not vacation there. The hotel is old and needs to be redone. The staff is nice but there is very little to do around the hotel. The beach is not very nice the golf course is shut down and the casino seems like an afterthought. If you need to work in the area it is an affordable choice but for vacation […] go somewhere else Read moreGenuine Expedia guest review
"Partial ocean view"
My two daughters and I rented the king with sleeper sofa. The sofa was stained and had a tear and was uncomfortable to sit. Room was large and the view was nice but noisy due to air conditioning units below. Room was very cold and thermostat controls didn't seem to work. One tv remote didn't work. Staff were friendly and helpful and the pool and grounds […] were beautiful and clean. Read moreGenuine Expedia guest review
"Great amenties in the suburbs"
The hotel is a half hour drive from the airport and you defintely need a rent a car or driver because is far out from the center of town and you need a car to get to the few stores in the area. However, their amenties and staff make up for everythng. Buffet breakfast every morning and a free happy hour every evening with snacks and top shelf alcohol […] included daily for two hours. The food in the restaurant is good try local dishes. The private beach is nice and on weekend live entertainment was great. The only complaint rooms are nice but need a bit of updating particularly the sleep sofas are not comfortable but they will bring an extra mattress if requested. Read moreGenuine Hotels.com guest review
"Embassy Suites Dorado Beach"
Overall pretty good but key system for elevator and rooms and other keyed locations was poor at best and very frustrating with the elevator. Frequently the elevator wouldnt read the room key.. System should be updated to be more guest friendlyGenuine Expedia guest review
Nice hotel, warm breakfast, spacious suites, beach is OK, daily special dinners at $10. Parking fee $ 11 , valet $19, resort fee $23, resort fee does not mame sense, I am sorry,Genuine Expedia guest review
Wish could stay longer...Genuine Hotels.com guest review
"Nice location, dissapointing service"
The hotel is in an excellent location and is well kept. Beautiful surroundings, and secure access. Rooms are clean and comfy. Grounds are well maintained. Pool is nice. The hot tub was anything but hot. Food quality was good, but service was poor. The restaurant staff was rude and impersonal for the most part. Did not feel welcome in the hotel. If you […] plan to do sightseeing and explore Puerto Rico, not a bad place to stay. Just do not expect exceptional attentive service. I have stayed at other Embassy Suites in the past and had not had issues with poor service until now. Very disappointing indeed. Read moreGenuine Expedia guest review
"Nice hotel but needs updating"
I was expecting much better/newer facilities considering it is an Embassy Suites. The grounds are beautiful but the actual rooms and hallways need updating. The golf course need better landscaping, grass is overgrown in some areas.Genuine Expedia guest review
Nice room with plenty space. Big pool area, and shallow which is good for kids. Didn't like. The service of some people at pool bar who were not very well oriented to help you out. Breakfast is included but there is lack of service during the event. When leaving I didn't appreciate that no body help me out placing the lauggage on the car. They were. […] Just loooking at me. Read moreGenuine Expedia guest review
"good for traveling with small children"
One of the benefits of this hotel over other resorts is the availability of Suites. Staff was friendly, room was clean/comfortable. A bit loud as the main room overlooks the atrium lobby/restaurant/bar and bedroom overlooks pool (open to 11). Daily resort fee covers pool, 2 hours of tennis and some $ matching Casino. "Made to order" breakfast is buffet […] with an egg station. Restaurant understaffed - 1 person cooking eggs and they kept running out of food. Outside bar/restaurant also understaffed, slow and food quality not great. This is a great place for young children as there is a kids pool with a waterfall and small play area next to it. There is a kiosk to rent float toys. Gift shop sells shovels and pails. Beach dissappointing; public, small and you had to go through gate using your room key to get in and out which was a bit of a pain. It's a sort of cove, so the waves aren't as bad as open ocean however still a little rough for really small kids. There is a warning sign for urchins and lionfish but I didn't see any. Hotel is part of gated community. Dood Asian restaurant on-site has vegetarian options. Casino had only a few tables and a bunch of slot achines. At the entrance to the gated community there is a small play area. Short drive to downtown; several close-by strip malls and chain restaurants. They are building what seems like will be a large park a short drive away. Read moreGenuine Hotels.com guest review
I really liked this hotel. My mom and I went and loved having a front room for whomever woke up earlier to hang out in. The front desk staff was amazing. Unless you have a group of four or more, I would not depend on the concierge for tours. The casino is in a separate building so you didn't have to go through it to get to your room. There was music […] in the lobby-ish area on the evenings in the weekend. The pool could have been warmer and the hot tub is small and not hot. In fact, it is fed by hot jets and a big hole from the pool. Too many kids in it too. The drinks from the pool bar were delicious. Read moreGenuine Expedia guest review
"Nice Place to Reunion"
Decide exactly what is important to you before choosing this hotel: 1. Attitude of staff? A+. Housecleaning, valet, front desk, restaurant staff all fantastic! 2. Amenities? Pool very clean, never overcrowded, depth only 3.5 ft, so a dipping pool. Hot tub overrun by kids. Didn't bother us, but clearly bothered many adults who were literally unable to […] use it due to many unsupervised children staying in the tub for hours(parents need to remind them to share). Beach is small, clean and provides a safe cove to swim in. No lifeguards. 3. Freebies? Breakfast good, but got boring with same offerings everyday. Happy hour worth the drinks, snacks are snacks. 4. Room? Beds clean,comfortable, except for small, hard pillows, but the rest of the room screams for updates. This was the worst aspect to us, but we are doers and don't stay in the room much. BUT, you have to sleep! Within our large group, two couples switched rooms twice due to strong mildew odor. Maybe inevitable in a tropical setting, but it was unbearable b/c of the air freshener packet hidden in the vent to cover it. It was sickening & gave us headaches. Drapes threadbare in 1 room, unable to control the A/C in 2 rooms, couches had large, visible stains. Everything felt damp at all times. 5. Adventurous? You will need a car, but all major attractions are a reasonable distance. We did a day trip each day. 6. Safety? Felt secure at all times and met many kind, helpful people who were proud & excited about their guests! Read moreGenuine Expedia guest review
It was a decent facility. The rooms could use some upgrading as there seems to be deferred maintenance. The beach at the hotel isn't much. It's more mud than beach.Genuine Expedia guest review
"Great place, location, staff and services"
we spend 3d/2n at the Embassy Suites, i loved the view, the room, the quality of food, services. FREE happy hr every day from 5:30-7:30. clean beach, a lot of water sports for a price. great options of food , including buffet or a la cart. plenty of parking and easy to reach from SJ. BE AWARE: the hotel is far from everywhere, you should get a car or […] the number of Dorado Taxi Cabs (787) 796-3806. i noticed that a family was waiting for a taxi for 1h after 6p. REMEMBER: puerto rico is not a 24/7 place. mostly, 8a-5p. Read moreGenuine Hotels.com guest review
"Fancy a night"
Well pleased in spite of being a night. Incredible.Genuine Hotels.com guest review
"Worst Hotel Ever and then some..."
Horrible, loud, low class service, horrible to access, congested, gridlock at the entrance gate took me around 1 hour just to pass by the security check. location is terrible and dangerous, not worth the money, breakfast is mediocre and guests come down in their pijamas, it should be downgraded to a 2 star hotel max, thou, the staff is friendly, that's […] the only positive feedback... Read moreGenuine Hotels.com guest review
"Beautiful pool, nice place for the money"
I was unimpressed with the beach area but the pool and outdoor area was beautiful. This hotel should spend a few dollars and add some decorative touches to the lobby and plants. Needs lots of attention outside - paint etc. Overall though the hotel was very comfortable and the staff very friendly. The rooms were very comfortable also.Genuine Hotels.com guest review
It seemed like all of the hotels in dorado del mar were gated resorts. Very nice grounds with a very nice three tier pool. The beach area was somewhat small and closed off so you couldn't walk very far and it was a bit rocky.Genuine Hotels.com guest review
The hotel is nice and adequate for most needs. Please note that the beach is very small and also that you must pay for parking. There is absolutely no where to park for free within walking distant. There is also a vacation club on site that becomes annoying. They receive free parking and over run the pool area so that guests of the hotel can not find […] space especially during the weekend. Read moreGenuine Expedia guest review
The staff was very nice and seemed eager to assist. Prices for restaurants onsite overstated (which there were only 2 true restaurants), especially for what you got. Rooms not cleaned sometimes until VERY late afternoon or early evening. Cable went out on day 2 of a 4 day stay. Still not fixed when we finally checked out. WiFi worked when it wanted […] to and only in certain areas of our room. Sometimes had to go downstairs or in the lobby to get good signal. Self parking was $11.77 per day and sometimes had to park near the top of the parking garage. Seemed excessive for parking fee especially when you were an overnight guest. I could see charging that for those who were not staying at the resort and came for the casino, etc, Read moreGenuine Hotels.com guest review
excellent stay. Much better than I was expecting. I enjoyed the breakfast buffet and the daily managare's reception. Although was raining every day I had a lot of fun.Genuine Hotels.com guest review
"Met all our expectations. Beach is right there!"
Our family had a great time! Excellent breakfast and great pools and beach access! It was safe and staff was very friendly! We will go back!Genuine Expedia guest review
Defenitly a 5 star hotel, clean, customer service excellent. And the pool was big and clean.Genuine Expedia guest review
I loved the property however it is in a residential area so you need a rental once you are on the property if you don't have a rental you are stuck it costs 8 a cab ride to go a mile up the road there is a mini mall,a CVS and a walgreens at the top of the street and they advise you not to walk around at night so my only complaint is they should have […] a shuttle that takes you to the stores Read moreGenuine Hotels.com guest review
"Excellent hotel and very close to beach"
My wife and I stayed at this hotel for one night for our vacation, and it was the BEST stay ever!! We had a wonderful experience that we have ever had at any of our other hotel stays. I would HIGHLY recommend this hotel to anyone.Genuine Expedia guest review
Although the staff was all polite and tried to be helpful, the hotel seemed old, dingy, and musty. The 'manager's happy hour' was pretzels and stale popcorn; the bartender made a drink I had not requested, and the restaurant that the hotel staff highly recommended was awful. There is really not much in the area at all, and the beach is tiny in this […] location. It's far from Old San Juan and far from the airport. Read moreGenuine Hotels.com guest review
It very good hotel. Yo lo. RecomiendoGenuine Hotels.com guest review
"Nice secluded hotel"
This hotel is located right in front of the beach. It has a private fence that gives access to it. It is located side by side with the Golden Sands Villas, and they share the pool/beach. The suites are just gigantic. It has separate sofa area that include a working desk, a sofa and a love seat. Also includes small sink, microwave and a small fridge. […] The room is located away from the kitchen area. It is very comfortable and clean. The hotel includes continental breakfast which has an omelet station, scrambled eggs, potatoes, bacon, sausages and more, really good. Read moreGenuine Expedia guest review
A really nice hotel with a lot of nice scenes...pool was great...breakfast buffet was real good overall i had a nice time...will visit againGenuine Hotels.com guest review
"Good stay , gym smell like mole"
Staff is fantastic , friendly and very efficient .Genuine Expedia guest review
We didn't realize the pool was basically an oversized children's pool -- only 3.6 feet at its deepest point. The food, while passable, was far below vacation standards. The concierge, while extremely personable, provided poor verbal and written directions resulting in our loss of a complete day of sightseeing (i.e. We ended up having dinner at Applebee's […] in Dorado rather than in Old San Juan, famous for it's cuisine). The constant soundtrack of tropical birds piped through the landscaping ranged from disconcerting to extremely annoying. We had to call security repeatedly about the noise in the room abouve us. The gym was great!!! And the hotel staff was extremely friendly and helpful. Five stars for the staff! Read moreGenuine Expedia guest review
The best stay ever!!! I can't wait to go back.Genuine Expedia guest review
Excellent hotel, staff, nice location. Great food, excellents room. The casino was great. I recomended the hotel.Genuine Expedia guest review
"Nice one day getaway!!"
Nice big clean rooms.. The staff are very nice and easy going.. The free happy hour wonderfull!! You drink anything you want for two hours!! Nice.. Free popcorn and other snacks.. Thats very good.. You can get a massage for 5,10 mins or as long as you want for a tip.. you just pay a tip!! Pool areas and spa very clean.. Breakfast mmm... great!! Not […] a continental boring breakfast!! Overall... very good hotel!! I will come back.. Read moreGenuine Expedia guest review
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