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Courtyard by Marriott Emeryville - Emeryville 37.83653, -122.29299
5555 Shellmound Street, Emeryville, CA, 94608 United States
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Guest review summary
- 4.0 Average rating: All Trip Types
- 82% Recommended
- 34 Reviews
- 4.1 Hotel Service
- 4.0 Room Comfort
- 4.1 Hotel Condition
- 4.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (34) | 4.0 |
| Business | (7) | 3.3 |
| Romance | (7) | 4.0 |
| Family | (2) | 3.0 |
| With Friends | (4) | 4.5 |
| All Others | (14) | 4.3 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Express check-out
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access - wireless
- Laundry facilities
- Multilingual staff
- Parking (surcharge)
- Safe-deposit box - front desk
- Security guard
- Self parking
- Spa tub
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Computer rental
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Dial-up Internet access
- Direct-dial phone
- Electronic/magnetic keys
- Ergonomic chair
- Hair dryer
- High-speed Internet access
- Housekeeping (daily)
- Hypo-allergenic bedding available
- Internet access (complimentary)
- Iron/ironing board
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Rollaway beds
- Video-game console
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Gift shops or newsstand;
- Microwave in lobby;
- Number of floors: 11;
- Number of rooms: 295;
- Patio;
- Restaurant(s) in hotel;
- Swimming pool - indoor;
- Television in lobby
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Dining
Courtyard Café - Guests can dine on American fare in this casual restaurant that serves breakfast. (Lunch and dinner are not available.) Wireless Internet access is available in the café at no charge.
The Grill - The hotel’s lounge is a living-room style area with a fireplace, TV, and comfortable armchairs. Serves dinner.
Grab-and-Go Market - Open 24 hours a day and 7 days a week, the hotel’s market/gift shop offers a selection of sandwiches, salads, snacks, and beverages. Guests pay at front desk or charge items to their rooms.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bird watching (nearby)
- Boating (nearby)
- Bowling alley nearby
- Dock (nearby)
- Fishing (nearby)
- Golfing (nearby)
- Golf - miniature (nearby)
- Hiking/biking trails (nearby)
- Horse riding/rental (nearby)
- Mountain biking (nearby)
- Pilates classes/instruction (nearby)
- Racquetball/squash (nearby)
- Running track/path (nearby)
- Sailing (nearby)
- Swimming on site
- Tennis (nearby)
- Yoga classes/instruction (nearby)
Nearby Activities & Points of Interest
Less than 0.5 mile
- Downtown Emeryville - 300 yards
- Emeryville Amtrak - 500 yards
1.0 - 3.0 mi
- Berkeley Amtrak Station - 2.2 miles
- Berkeley Marina - 2.2 miles
- African American Museum - 2.3 miles
- Paramount Theater - 2.3 miles
- Pardee Home Museum - 2.4 miles
- Downtown Oakland - 2.5 miles
- Oakland City Center - 2.5 miles
- Berkeley Community Theater - 2.5 miles
3.0+ mi
- San Francisco China Basin Heliport (JCC) - 6.9 miles
- Oakland Convention Center Heliport (JCE) - 9.0 miles
- Oakland Intl. Airport (OAK) - 9.6 miles
- Sausalito Commodore Center Heliport (JMC) - 12 miles
- San Francisco Intl. Airport (SFO) - 16 miles
- Concord Buchanan Field (CCR) - 16 miles
- Novato Gnoss Field (NOT) - 26 miles
- Napa Valley Airport (APC) - 26 miles
- Livermore Municipal (LVK) - 28 miles
- Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 miles
Reviews
Filter by:
-
All (34)
- Recommended (28)
- Not recommended (6)
"Great hotel, but hard beds!!"
Reviewed by a Hotels.com guest on Nov 24, 2009
I mean really hard, my boyfriend and I woke up with sore backs in the morning! Great shopping across the street and nice view!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"king bayview room"
Reviewed by Michele of Chicago on Nov 14, 2009
chose this hotel because of the location to the Oakland Airport (got in on a late flight) - wanted to wake up with a view of the bay & was not disappointed - left the curtains open & woke up looking out into the bay from my bed - excellent way to wake up & get motivated to head out into San Fran - didn't use much else of the hotel but the room was clean & comfortable. Surrounding area is a little rough at night (don't bother with the local Denny's even if it is the only place open - room service would have to be better than that!)
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Excellent hotel"
Reviewed by a Hotels.com guest on Oct 3, 2009
My only complaint is that the $9 parking fee is stiff. Should be free.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Needs Improvement"
Reviewed by RAna of Sacrament on Sep 30, 2009
The hotel was nice on the outside, but the individual rooms need some triage. We paid extra for a Bay View Room. The first room smelled like a combination of chemicals and had a window to the bay. Problem was, the BAY view window had a sill that was at least 45" inches from the floor. So viewing the bay was only possible if you stood AT the window. The second room had that same smell only more faint and this time the sill was about 40" from the floor, so we could see the sky from bed. I think they should not sell rooms without a full window as Bayview. I was expecting to lay in bed and watch the fog move out in the morning and watch the sunset with my honey at night. We cuddled standing at the window. :-(
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 1.0 Room Comfort
- 2.0 Room Cleanliness
"Good for a single night stay"
Reviewed by a Hotels.com guest on Sep 16, 2009
Pretty easy to get to from San Fransisco via BART. Only complaint was the stupid maid staff. At 730am four hispanic female maids began talking so loud you could hear them down the entire floor. Went on for and hour and a half.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Nice"
Reviewed by Kelly of Portland on Sep 11, 2009
This is a nice hotel... just across the bay 19 min from fishermans wharf.. nearby shopping and resteraunts were fun. Although there was a resteraunt located inside the hotel i think they should offer a continental breakfast. Or offer a cheaper price for familys to eat breakfast buffet. overall this was a great stay.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Room was really small."
Reviewed by a Hotels.com guest on Sep 10, 2009
Room was reasonably clean and modern, but I was mildly embarrassed to have my friend come back up with me to go over our plans. It looked like I booked on the cheap, and the room had a "college dorm" rather than "cozy hotel" feel to it. The walls were thin, and the screaming/crying baby next door was annoying at all hours of the night. We joked and made the best of it, but I think the three star rating might be a bit generous.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"It's what you'd expect."
Reviewed by Lindsay of San Diego on Sep 2, 2009
Not as nice or new as other Courtyards I've stayed at, but still respectable especially for the money. The mall across the street is very convenient for grabbing a bite to eat.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"oh my aching back"
Reviewed by a Hotels.com guest on Sep 1, 2009
Mattress was hard.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"great everything"
Reviewed by maria of cypress on Aug 30, 2009
the staff was helpful and personable. the "Bay St." shopping center was the best. we could have spent all day shopping and eating if it weren't for the fact we had to move in our daughter at Cal Berkeley. we'll be back!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by a Hotels.com guest on Aug 5, 2009
Being a smoker, I was not as comfortable as I would be at home. If there was a private area where I could have a smoke before I retire, I would have been totally comfortable. Judging by the amount of butts in the ashtray daily, it would be more aesthetic if they were emptied more often during the course of the day....or provide a larger ashtray.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 3.0 Room Comfort
- 5.0 Room Cleanliness
"Breakfast Buffett"
Reviewed by a Hotels.com guest on Jul 21, 2009
The rooms were clean but not real big. The breakfast buffett was not worth the $14.00. But over all it was nice and in a qaint area.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Great location -- hidden charge for parking - not good"
Reviewed by a Hotels.com guest on Apr 14, 2009
Great location -- Love to stay at Courtyards -- great pillows! Need to get rid of the $9 hidden parking charge. I booked the room and didn't know that I would be charged for parking. I probably won't stay there again as I don't like hidden charges.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great room for the money and friendly staff."
Reviewed by Jim of Pacifica on Feb 28, 2009
I checked in really late due to weather delaying my flight. I asked for a late check out, and they stated no problem. The one thing I am always miffed about these sites, is why not state there is a charge for parking. Though it was not much, I would like to know before I arrive for any hotel.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Poor Service and Management"
Reviewed by Frances of Elizabeth on Jan 23, 2009
Items were taken out my room by housekeeping. My clothes were removed and placed in "lost and found" prior to checkout. Hotel Manager has not contacted or returned any calls made about the poor service I received and the items taken from my room.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"good customer service"
Reviewed by dashika of Sacramento on Jan 14, 2009
The staff was really helpful, I requested a room with a couch and the room they gave me didn't have one, I called the front desk and they switched me to a bigger room. I was allowed to check out at 2 pm instead of 12 pm witch I really appreciated. The room was worth the money and I would recommend this hotel and I would be staying here again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 22, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very enjoyable stay"
Reviewed by Brian of Mammoth Lakes on Oct 22, 2008
Very pleased with this Marriott. Clean room, curteous staff, great views & great location. Parking fees were a bit of a unexpected surprise, but our car was safe and sound so no complaints. Emeryville is a great place to stay if you plan on visiting San Francisco, but don't want to stay in the city. Location is wonderful and includes a shopping mall (with a PF Chang's!) right across the street.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 17, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Just O.K."
Reviewed by a Hotels.com guest on Aug 13, 2008
Hotel is just O.K. Our bed was really funky. Almost like a king mattress on a queen box spring. Not very comfortable. Compared to other similar priced hotels, not as good. Probably wouldn't choose this hotel again.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Nothing Negative"
Reviewed by a Hotels.com guest on Jun 30, 2008
The hotel was excellent -- no complaints at all.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 21, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Boring but Dependable"
Reviewed by a Hotels.com guest on Apr 9, 2008
This hotel is comfortable and close to shopping and restaraunts. The staff seemed a little aloof at times, and completely ignored us at the breakfast buffet. It was definitely not something to write home about, but the views of the bay were nice.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 1, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Fabulous Hotel!"
Reviewed by Julie t. of Bolingbrook, Illinois on Oct 3, 2007
I have stayed at many hotels all over the US and in other countries, and I have NEVER been at a hotel that was as clean and comfortable as this one. I am seriously thinking of purchasing the same mattress as the one that was in our room!! It is extemely convenient to the "touristy" things in San Francisco, Oakland and Sacramento, all with free parking, and right across the street from many shops. We had an unbelievable view of the bay area and the bridge(s). All of the employees are extremely courtious and they also have a wonderful restaurant and 24-hour mart. I can't say enough positive things about this hotel. Bravo! I will definitely visit again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 2, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 24, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Clean and Convenient"
Reviewed by Graham Matthe of Burbank on Aug 15, 2007
I found this hotel to be very clean and convenient with a short commute into San Francisco. It also sits next to a major urban shopping/entertainment destination in Emeryville that is only a block away (with an AMC and several nice restaurants). The hotel staff were very courteous, when needed. Easy and safe parking. I would highly recommend it to others.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 7, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Needs Improvement"
Reviewed by a Hotels.com guest on Jul 5, 2007
Bathroom needs to have the ventalition
Overall Rating
out of value="5"- 4.0 Hotel Service
- 1.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 25, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews