All hotels in Lake Oswego, Oregon, United States of America
1 room, 2 adults
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14905 SW Bangy Road, Lake Oswego, OR, 97035, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 452 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.2
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4.0 / 5Excellent
"Business trip"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Wish the room got cooler it seemed too warm with AC on blast. Location is incredible but lot filled with workers who were replacing carpet.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Sorry to hear that your room did not cool off...it was a hot one that day! This is also why we needed to let them cut carpet under the carport. Hope you'll try us again as we finish up the renovation. Thanks for the feedback.
2 night business trip Jun 8, 2015
Jan
US
1.0 / 5Poor
"Not a pleasant experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Difficulty getting checked in. No confirmation email and hotel construction that started at 9am on a Sunday. Room was rented for a family member to sleep in after a graduation event and they were awakened at 9am. No mention of any pending construction was mentioned during check in and no apologies or compensation was offered. We will never use this hotel again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
I'm sorry you had difficulty getting checked in. We try our best to let everyone know about renovation, and our apologies if we missed you. We do hope you'll consider trying us again...our new rooms are beautiful!
1 night family trip Jun 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Just what we needed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were three senior women in need of a relaxing getaway. We were given a newly remodeled room on the first floor. The breakfast room just a few steps down the hall...and the breakfast was great! The coffee in our room wasn't the usual cheap stuff, but delicious Seattles Best. Great resturants within walking distance. Definitely would stay here again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! I'm so glad to hear that you had a great getaway, and hope to see you again on your next one.
2 night trip with friends Jun 1, 2015
Patricia
US
4.0 / 5Excellent
"I'd go back"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
A bit of renovation work, but that did not get in our way. Location is easy access on/off freeway and near a couple restaurants, but well out of the city. Next to the freeway, but no noise in the room. Exercise room is very small and not well venhilated. Not much room to enjoy the outdoors on a nice day. But I'd go back!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the feedback! We do hope to see you back real soon...
1 night romance trip May 28, 2015
A Traveler
US
4.0 / 5Excellent
"Loved this place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The most tremendous benefit from this hotel was the honesty of the employees. I left a fairly expensive gift purchase behind and when I realized it after getting home ten days later, it was still there! The maid turned in the bag! Hurray! The room was very pleasant.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for sharing this! I'm so glad to here you got your item back, and hope to see you back real soon.
1 night family trip May 18, 2015
Phyllis
US
4.0 / 5Excellent
"Overnight"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This place was perfect for our overnight stay! Pet friendly and easy to get to. Staff was friendly!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review, and hope to see you back soon!
1 night family trip May 21, 2015
Melissa
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Always enjoy the Phoenix Inn. Friendly staff, warm cookies on arrival and good restaurants within walking distance.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review!
2 night romance trip May 8, 2015
Joseph
US
4.0 / 5Excellent
"Good choice for business or leisure traveler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location and convenient access to nearby restaurants (given no on-premises restaurant). Friendly staff.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! Hope to see you back again real soon...
1 night business trip May 11, 2015
Gregory
US
2.0 / 5Fair
"I'd never been disappointed by this place before."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
We have stayed here many times in the past, always a good experience. This time the hotel seemed more run down, beds were uncomfortable, it was just not a pleasant stay.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Sorry to hear that you were disappointed this time. We do hope you'll try us again after our renovation.
2 night romance trip Apr 10, 2015
David
US
4.0 / 5Excellent
"Nice place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean and convenient location next to highway.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time leave a review! Hope to see you back real soon...
1 night family trip Apr 4, 2015
Matthew
US
5.0 / 5Outstanding
"Short Trip to Oregon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Everything was great. We enjoyed the hotel and the staff! We will be using this hotel as our go to hotel.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! Hope to see you again real soon...
1 night romance trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place.very nice towels, glass for cups. Quiet and comfortable.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your five star review! We hope to see you again real soon...
1 night business trip Apr 18, 2015
corey
US
3.0 / 5Good
"ok if you are on a budget."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel is next to freeway, rooms were not as clean as I would like. The crib or pack n' play was filthy. You can hear the freeway from our room, other guest doors slamming shut, not a good nights rest. The rooms and decor severly need to be taken out of the 70's
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review. We have started our renovation this week, and hope you'll try us again after.
1 night family trip Apr 17, 2015
A Traveler
US
2.0 / 5Fair
"Shabby but convenient"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel is dated for sure but conveniently located breakfast is included but you have to be really hungry to eat it. The beds were comfortable. It was pretty quiet for being right off the interstate. Stay on the top floor otherwise you can hear your neighbors walking around
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback. We will be starting our renovation next week, so we do hope you'll try us again!
1 night family trip Apr 6, 2015
Jane
US
4.0 / 5Excellent
"Lacrosse trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lacrosse trip good hotel
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thanks for the review! Hope to see you back again real soon...
1 night family trip Apr 3, 2015
Rhonda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was very nice. I was able to check in early. Room was very clean. Internet was easy to access. Had a lot of hot water to take shower. Next to gas station to fill rental car. Close to on and off ramp for freeway.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We appreciate the great feedback, and hope to see you back again real soon.
Other trip Apr 4, 2015
A Traveler
US
4.0 / 5Excellent
"Happily surprised"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very nice. My suggestion would be to remove the carpet to avoid unpleasant stains (which can't be removed with a vaccum!) and replace it with wood-look alike linoleum. Breakfast could use some improvement or go to enjoy the best of Portland: St Honore boulangerie. There is one in Lake Oswego!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the feedback! We are starting our renovation here real soon...so hope you'll be back again soon.
2 night family trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Really good hotel. I like the breakfast.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We hope to see you back again real soon...
1 night family trip Mar 27, 2015
Xinyi
US
4.0 / 5Excellent
"Nice, convenient, affordable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice place to stay for business, great location, comfortable beds, clean…too bad about the food… the quality of the breakfast buffet is poor. Better to keep up with the Portland foodies...
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback...we are looking at new options for the complimentary breakfast, so I do hope you'll try us again!
7 night business trip Mar 19, 2015
Shirona
US
5.0 / 5Outstanding
"A very nice hotel near the Portland L.D.S. Temple"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were very pleased with our rooms. The bed was quite comfortable and the linens were fresh and clean. There were enough pillows, which always seem to be a problem in other hotels The food was good and we had real china to eat on. The pool and spa were easy accsess and inside. The staff were well informed and very helpful. There were plenty of choises for several resteraunts were with in walking distance.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! I'm so glad to hear that you enjoyed our amenities, and found us to be so convenient. We hope to see you again on your next visit to Lake Oswego...
Other trip Mar 16, 2015
Bobby Lynn
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, easy access to freeway, restaurants
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! I'm glad to hear you found it so convenient, and we hope to see you back real soon.
Other trip Mar 16, 2015
AmyO
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I like the location of this hotel. Free breakfast is a plus along with pool, free parking and free wi-fi.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for leaving a review of your stay! I'm glad you enjoyed our amenities, and hope you'll chose the Phoenix Inn Suites the next time you're in Lake Oswego.
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in the Portland area!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stayed at this Phoenix Inn several times through the years. It's always a positive experience!! Close enough in to Portland to get around easily.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We are so excited for renovations to start, and we hope you'll be back with us real soon to check it out...
1 night family trip Feb 28, 2015
Sharon
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, friendly, good breakfast and will stay here again.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! Hope to see you again real soon...
Other trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good location and comfortable bed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Upon arrival I was surprised to see the hotel was RIGHT OFF THE FREEWAY! I was a little disappointed at first but it made getting around easy. Bed was very comfortable! Clean room. Breakfast was okay (not great). Staff was nice! Not bad for the price but I'm going to shop around more next time. I would pay a little more for a nicer place.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback. We are sorry to hear you were disappointed. We hope you'll try us again, as we start renovations this Spring!
Other trip Mar 2, 2015
Newlyweds
US
4.0 / 5Excellent
"Great Value - Family (and Pet) Friendly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is a great value and very family (and pet) friendly. This is our "go-to" hotel when staying in the Portland area. Yes, it is a little dated, but that is why it is so reasonably priced. Great location within a short drive of everything (and walking distance to many good restaurants). The staff is very friendly.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! So glad to hear its so convenient for your family, and we hope to see you real soon...check back soon for new updates!
2 night family trip Dec 5, 2014
Scott
US
4.0 / 5Excellent
"Decent Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good hotel for the value. The rooms were a little rundown, but what would you expect at this low price. It was a good stay and located very conveniently. One criticism was the poor maintenance of the pool. The staff was friendly.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thanks for review and your feedback is important to us. We hope you'll try us again as we get updated in the near future...
2 night family trip Sep 12, 2014
Scott
US
4.0 / 5Excellent
"Decent place for decent price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Was a decent hotel not too far from a lot of amenities. Staff was friendly, rooms were clean. Only gripe was that they need more breakfast selections. Also, more waffle makers,vas that appeared to be a popular item that took forever to get.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! We will be revamping our breakfast items soon, and hope to see you again on your next trip to Lake Oswego...
1 night romance trip Feb 6, 2015
Angelo
US
5.0 / 5Outstanding
"Great location and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great stay! Normally, my family stays at another hotel close to Washington square. This time it was all booked. It was a good thing though. We have stayed at a Pheonix Inn in Vancouver, wa before and it was good. This Inn seemed to be a lot better for our experience. Location: Close to I5 so it was convienient to get on the road and explore. No noise. Pool: I was the only one at the pool so I was quite relaxed in the spa. Clean! Breakfast: Another good job. (Waffles, eggs, ham, cheese, biscuits and gravy, and an assortment of breads and fruits). Staff: Thanks desk staff, my daughter had a real bad cold and I asked for some extra tissues because she went through the ones in the room. The young lady at the desk went out of her way to find a box.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave such an amazing five star review! I am so glad to hear you were able to enjoy the amenities and our wonderful breakfast! We hope to see you again real soon, on your next trip to the area...
Other trip Feb 17, 2015
Navigator65
US
3.0 / 5Good
"Pretty good"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I really had only one complaint. There was a brown/red stain on one of the blankets in the room but that's about it
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the feedback. I'm sorry to hear about the blanket, as that is not our standards. I do hope you'll try us again, as we get much needed updates this spring!
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Motel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I love the motel. The room was very spacious compared to other motels. I Hot tub and pool were great. The breakfast bar was great. I was talking to some others that stayed in other motels and they paid more then i did and there breakfast bar was only oat meal and cereal. Thanks
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! I'm so glad to hear that you were able to enjoy the pool and spa, as well as the breakfast buffet. We do hope to see you again on your next trip to Lake Oswego.
Other trip Feb 8, 2015
Glen
US
5.0 / 5Outstanding
"Good value for money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Reasonable price for a good room. Nice to have a couch to sit on.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We hope to see you again soon...really looking forward to our renovation this Spring.
2 night business trip Feb 1, 2015
A Traveler
US
2.0 / 5Fair
"Reasonably priced, but you get what you pay for."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel was mediocre. It did the job of having a place to sleep, no more, no less. I did not want to walk on the carpet without socks on because it just did not feel clean. Shampoo and conditioner were provided in a dispenser in the shower, but the buttons were broken and the two sides were not labeled, so I wasn't sure which was which. The bed was comfortable. Breakfast was kinda ok. The eggs were tough and runny, but there were other options. Front desk was friendly enough.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback, we truly appreciate it. We do hope you'll try us again, as we start our renovation real soon!
2 night family trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"Ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was good
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for the review! We hope you'll chose the Phoenix Inn Suites next time you visit Lake Oswego...
3 night business trip Jan 19, 2015
anatoliey
US
5.0 / 5Outstanding
"one nite layover"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
large comfortable room, good location, close to freeways and restaurants.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We hope to have you here with us again real soon...
1 night business trip Jan 12, 2015
JACK
US
4.0 / 5Excellent
"good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed staying at the Pheonix Inn in Lake Oswego.The hotel was clean and the service was good.The staff was very friendly.We wwould stay there again if the need arises.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We do hope to see you again real soon...
3 night family trip Jan 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We left for a weekend getaway and this place was a good central location to where we wanted to be. Clean room, good service. I'd stay there again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We hope to see you again real soon...check back for updates to the hotel this spring.
2 night romance trip Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Good value A little run down (carpet, furniture, etc) Staff was really nice
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking time to leave a review! We hope you will try us again real soon, as we get updates this spring...
1 night romance trip Jan 11, 2015
john
US
3.0 / 5Good
"Convenient for Business"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is very conveniently located near freeways w/several restaurants nearby. The staff was extremely friendly & helpful at the desk & breakfast room. The hotel is older & could benefit from an overall upgrade, but room was tidy & the bed comfortable. A good deep cleaning would move my rating from OK to pleasing--more attention needed around light switches, bathroom tub tiles, area around door handles. Breakfast was adequate w/cold & hot choices. Everything considered, the hotel is a good value for business purposes. I would stay again.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the great review! We appreciate all the feedback, and do hope you'll be staying with us again soon. Check back this Spring for updates to the hotel!
Other trip Jan 14, 2015
Taloola
US
4.0 / 5Excellent
"Very good value!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I wouldn't normally have considered Phoenix Inn as a place to stay on a business trip... only because I've never stayed at one and in this area, there is a huge selection of what I consider more well known brands to choose from. But for this trip, I needed a place that 1) accepted pets; 2) had a refrigerator; 3) had a microwave; and 4) had an indoor pool. Phoenix Inn had all of these and the stay was so pleasant I absolutely plan to use them again. It's not a terribly fancy place, but it was clean, people were friendly, the bedding was nice... all in all, a extremely good value and stay.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for leaving such a great review! We are so glad to hear that it was convenient, and that we fit your needs. We do hope to see you again real soon...on your next business trip!
Other trip Jan 9, 2015
Victoria
US
4.0 / 5Excellent
"Good if gotten affordably."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The place was clean and comfortable. Breakfast was nice. A couple minor things that didn't bother us (broken door handle ring on bathroom door).
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! I'm glad to hear you were able to enjoy the breakfast. We hope to see you again, as we get updates to the hotel real soon!
2 night family trip Dec 30, 2014
Seth
US
4.0 / 5Excellent
"Close to feeway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good room, but close to freeway. Still a great value for the money.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your review! We hope to see you again real soon...
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very friendly conveniently located and clean.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for the great review! We hope to see you again soon, as we get more updates to the hotel...
1 night business trip Dec 30, 2014
Valerie
US
3.0 / 5Good
"Average Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
It's an older hotel and definitely has some signs of use. But the staff was friendly and helpful. Check out and check in went quickly. The breakfast was good and there was an attendant there cleaning. My room was right by the interstate which woke me up a few times so request a room away from the road. Overall it was a good experience.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! I appreciate all the great feedback, and do hope you'll be staying with us again...as we get updates to the hotel!
Other trip Jan 1, 2015
Paige
US
3.0 / 5Good
"Pretty nice, enjoyed my stay.."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Quick and friendly
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We hope to see you again real soon...
1 night trip Dec 22, 2014
Michelle
US
3.0 / 5Good
"Just a block off of I-5"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I was expecting more. The carpet in the room had many stains on it and the A/C could not be turned down low enough for our comfort.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
I am sorry to hear you were disappointed. We are really looking forward to our room renovations, to include new carpet, and we hope you will try us again.
Other trip Dec 19, 2014
Mac
US
4.0 / 5Excellent
"Better than expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I was worried about being so close to the freeway and of course ended up on that end of the building. However the freeway noise was not a problem. Bed was very comfortable. Breakfast was good, though I stayed four days and would have preferred some variety. Overall better than I expected!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave such a great review! I am so glad to hear the road noise didn't bother you too much...but we are excited to see how new improved window noise barriers do! Hope to see you again soon, as we get future updates.
4 night family trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very friendly. Felt safe. Great breakfast. Enjoyed pool and hot tub.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We hope to see you again real soon...
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Came for a retirement party. Great hotel, great location. Definitely would recommend.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thanks so much for the five star review! We do hope we'll be seeing you again soon...check back for 2015 updates to the hotel!
1 night trip with friends Dec 4, 2014
Thomas
US
4.0 / 5Excellent
"Nice hotel and excellent breakfast bar included."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great breakfast bar included in the price. The only negative thing was the thermostat was not working properly and the room was way too hot. Other wise it was what I expected.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review. I appreciate the feedback, and will be taking a look at all the thermostats. Hope to see you back again soon...
Other trip Dec 1, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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