All hotels in Lake Oswego, Oregon, United States of America
1 room, 2 adults
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14905 SW Bangy Road, Lake Oswego, OR, 97035, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 440 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.1
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4.0 / 5Excellent
"Would stay there again."
Excellent boutique hotel conveniently located to both Portland and Salem. Professional and helpful front desk. Had some trouble with getting their free WiFi. But reported this to the front desk and they indicated they would check out the floor I was on immediately. Road noise from I-5. Weekend free breakfasts were poor to the point of going out for a better one the second night. Overall, a good and price competitive hotel worth trying.
Genuine Hotels.com guest review
3 night trip with friends Aug 14, 2015
Charles
US
2.0 / 5Fair
"Frumpy/No Frills but Cheap & Serviceable"
The hotel is a little old, a little tatty, a little frumpy, it smells a little smoky, the breakfast is a little sad, you can't open the windows, it's right next to the freeway, and the decor is a little too brown. But the price was cheap, the room was serviceable and the water in the pool and jacuzzi was nice and clean. And they do allow dogs.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for the feedback, and sorry to hear you didn't like the new updated decor. The triple paned windows do open, and anyone on staff can show how its done.
3 night trip with friends Aug 7, 2015
Carl
US
3.0 / 5Good
Hotel clean tidy, staff friendly knowlegable. Next to busy freeway, and in spite of double pane windows one can still hear freeway. It became my "white noise". If you are a light sleeper, this hotel may not be the right place for you. Breakfast was awful! No variety, and eggs were drab.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review of your stay. I appreciate the feedback, and sorry to hear you were disappointed in our complimentary breakfast. We have made a lot of changes, going with local dairy on a lot of items. I do hope you'll try us again on your next trip to Lake Oswego.
4 night family trip Aug 5, 2015
A Traveler
US
4.0 / 5Excellent
"Close to OHSU"
Excellent place to stay while a family member had surgery at OHSU. It was close enough to get there in less than 15 mins. so it made the commute easy. The breakfast was just the usual fair. Staff was great.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! I'm glad to hear we were convenient in your time of need, and hope to see you again on your next trip to the area.
2 night family trip Aug 3, 2015
Cheryl
US
4.0 / 5Excellent
"Nice hotel, pool and staff are mediocre"
The room was nice. Pillows were a little flat. What was most bothersome in this stay was the pool. The pool temperature was ice cold. When I talked to front desk staff, I was told they turn the temp down for summer, but it couldn't be that cold. Then proceeded to say they would tell management.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! I'm sorry to hear that you were disappointed in the pool temperature, as we have it regulated at 80 degrees. We will definitely look into it further, thanks for your feedback...
1 night family trip Aug 2, 2015
CJ
US
3.0 / 5Good
Freeway noise was an issue even over the room fan.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback, I'm sorry to hear the freeway noise was bothersome. We do hope you'll try us again...
1 night romance trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Greatest place on the west coast."
Desk went above and beyond when the lobby printer went on the blink. Printed out some insurance paperwork on the hotel printer, then faxed them back to the agent after I got them signed. Wonderful place and even more wonderful people.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! So nice to hear that we were able to help you out, and we look forward to seeing you again on your next trip to Lake Oswego.
3 night trip Jul 3, 2015
Penni
US
4.0 / 5Excellent
"Nice stay"
We stayed here for two nights while we explored Portland. It was a little further from Portland than I thought but it was easy to find and easy to access the highways from the hotel. The hotel itself looks a little dated but the rooms were really clean, spacious, and comfortable. The rooms didn't look dated at all. There was ample parking and we could keep an eye on our vehicle from our window which was nice. The neighborhood seemed pretty safe though. The breakfast was good with biscuits and gravy, eggs, and waffles. I'd stay here again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review of your stay! I'm glad to hear you liked the room renovation, and hope to see you again on your next visit to the area.
2 night trip with friends Jul 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Good for quick stay. Friendly staff"
Check in time is at 4. Not convenience at all. Next to freeway for anyone thinking of camping at hotel. It was ok for us since we were out and about. Only there for sleep. They offer continental b'fast otherwise many restaurant near by. And worth to drive around the neighborhood. The door in our room however has big space between its bottom base and floor. It doesn't give privacy in terms of hearing hall way noise. Just FYI.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! I appreciate the feedback on the door situation, and will be checking that out.
2 night trip with friends Jul 31, 2015
Frances
US
4.0 / 5Excellent
Liked the space in room, however no separation for light from one bed to the other.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to give us some feedback on your recent stay. We appreciate it, and hope to see you here on your next trip to Lake Oswego!
1 night romance trip Jul 31, 2015
William
US
4.0 / 5Excellent
Our stay was fantastic, we were happy to be just outside busy Portland. The pool needs a thorough cleaning but everything else was spotless.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We appreciate the feedback and hope to see on your next trip to Lake Oswsego.
1 night romance trip Jul 29, 2015
Amery
US
5.0 / 5Outstanding
We have been staying here for doctor visits in Portland. It is close and convenient and we don't have to stay in downtown Portland. The staff are very friendly.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We hope to see you again on your next trip to Portland...
1 night romance trip Jul 26, 2015
Shilo
US
4.0 / 5Excellent
Friendly front desk personnel and prompt delivery of rollaway bed.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review of your stay. We appreciate the feedback...
1 night trip with friends Jul 26, 2015
A Traveler
US
4.0 / 5Excellent
"Easy"
Easy stay at Phoenix Inn. Rooms are large and comfortable. Breakfast is just "okay".
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback. We are still working on some changes to the breakfast and hope to see you back real soon!
2 night romance trip Jul 24, 2015
A Traveler
US
3.0 / 5Good
"Close to Lewis&Clark College"
This hotel situated on the highway, should consider the noise. Nice breakfast, free WiFi and complementary tea&coffee in the reception included in the price. The rooms are spacious, but has an old look. The third floor is under the renovations. It's faraway from Portland downtown. We've chosen this hotel because we were visiting Lewis&Clark College.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We are finishing up our renovation, and hope you'll try us again in one of our new rooms.
2 night family trip Jun 21, 2015
Soren
US
4.0 / 5Excellent
"It's was good!!!"
My stay was very good. They even upgraded my room and I was very happy with that.. Just issue was with the room service. There is a scope of improvement
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! Are you referring to housekeeping, as we don't have room service? Hope to see you back soon, as we are finishing up our renovation!
2 night family trip Jul 3, 2015
Kajal
US
4.0 / 5Excellent
"Business trip"
Wish the room got cooler it seemed too warm with AC on blast. Location is incredible but lot filled with workers who were replacing carpet.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Sorry to hear that your room did not cool off...it was a hot one that day! This is also why we needed to let them cut carpet under the carport. Hope you'll try us again as we finish up the renovation. Thanks for the feedback.
2 night business trip Jun 8, 2015
Jan
US
1.0 / 5Poor
"Not a pleasant experience"
Difficulty getting checked in. No confirmation email and hotel construction that started at 9am on a Sunday. Room was rented for a family member to sleep in after a graduation event and they were awakened at 9am. No mention of any pending construction was mentioned during check in and no apologies or compensation was offered. We will never use this hotel again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
I'm sorry you had difficulty getting checked in. We try our best to let everyone know about renovation, and our apologies if we missed you. We do hope you'll consider trying us again...our new rooms are beautiful!
1 night family trip Jun 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Just what we needed"
We were three senior women in need of a relaxing getaway. We were given a newly remodeled room on the first floor. The breakfast room just a few steps down the hall...and the breakfast was great! The coffee in our room wasn't the usual cheap stuff, but delicious Seattles Best. Great resturants within walking distance. Definitely would stay here again.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! I'm so glad to hear that you had a great getaway, and hope to see you again on your next one.
2 night trip with friends Jun 1, 2015
Patricia
US
4.0 / 5Excellent
"I'd go back"
A bit of renovation work, but that did not get in our way. Location is easy access on/off freeway and near a couple restaurants, but well out of the city. Next to the freeway, but no noise in the room. Exercise room is very small and not well venhilated. Not much room to enjoy the outdoors on a nice day. But I'd go back!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the feedback! We do hope to see you back real soon...
1 night romance trip May 28, 2015
A Traveler
US
4.0 / 5Excellent
"Loved this place"
The most tremendous benefit from this hotel was the honesty of the employees. I left a fairly expensive gift purchase behind and when I realized it after getting home ten days later, it was still there! The maid turned in the bag! Hurray! The room was very pleasant.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for sharing this! I'm so glad to here you got your item back, and hope to see you back real soon.
1 night family trip May 18, 2015
Phyllis
US
4.0 / 5Excellent
"Overnight"
This place was perfect for our overnight stay! Pet friendly and easy to get to. Staff was friendly!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review, and hope to see you back soon!
1 night family trip May 21, 2015
Melissa
US
4.0 / 5Excellent
It was very nice and a great price. I would definitely stay here again.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Glad you enjoyed your stay, and hope you make it back to Lake Oswego for another visit!
Other trip May 25, 2015
A Traveler
US
2.0 / 5Fair
"Two star"
Right next to the I5 so the area is very loud. Second floor smelled very strongly of bug spray. Bathroom had old trash and leftover hair in the tub. Carpets need to be replaced badly (don't walk barefoot!). Pool and spa are so heavily chlorinated (so much more than any other I've been in) that the room is stifling and gave me a serious headache after only 10 minutes. Staff are very friendly and accommodating.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for your feedback! We hope that you'll try us again after we are through with our renovation we are in right now. We have not had any bug spraying, and the pool is right inline with where it needs to be...however the construction glue for the countertops is quite strong.
Other trip May 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel even located by I-5."
Great experience! Close to I-5. Comfortable room, courteous staff, and clean facilities.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review!
Other trip May 19, 2015
Sabrina
US
5.0 / 5Outstanding
"Nice place to stay"
Always enjoy the Phoenix Inn. Friendly staff, warm cookies on arrival and good restaurants within walking distance.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review!
2 night romance trip May 8, 2015
Joseph
US
4.0 / 5Excellent
"Good choice for business or leisure traveler"
Great location and convenient access to nearby restaurants (given no on-premises restaurant). Friendly staff.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! Hope to see you back again real soon...
1 night business trip May 11, 2015
Gregory
US
2.0 / 5Fair
"I'd never been disappointed by this place before."
We have stayed here many times in the past, always a good experience. This time the hotel seemed more run down, beds were uncomfortable, it was just not a pleasant stay.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Sorry to hear that you were disappointed this time. We do hope you'll try us again after our renovation.
2 night romance trip Apr 10, 2015
David
US
4.0 / 5Excellent
"Nice place to stay"
Clean and convenient location next to highway.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time leave a review! Hope to see you back real soon...
1 night family trip Apr 4, 2015
Matthew
US
5.0 / 5Outstanding
"Short Trip to Oregon"
Everything was great. We enjoyed the hotel and the staff! We will be using this hotel as our go to hotel.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! Hope to see you again real soon...
1 night romance trip Apr 25, 2015
A Traveler
US
3.0 / 5Good
"Get a top floor room if you want sleep."
The hotel was pleasant enough for an inexpensive night stay. The staff was friendly and accommodating. However, at 1am we were woken up by people stomping around their room on the floor above us as well as creaking floors when they weren't stomping. Both of us in the room were woken up by the stomping and even called the front desk a couple times because we couldn't go back to sleep with all the noise! They weren't able to stop the guests from making so much noise so we were up most of the night. When walking out of the hotel the next morning we overheard someone else complaining about the same thing & talked with them about it so I know it wasn't just us who had issues with that. The food the next morning was pretty good, although I heard negative reviews about "runny, watery omelets" ... The pool was in working order but didn't look very clean (weird color and cloudy - just dirty looking) so we had to get past the look and just enjoy the hot tub anyway - at least it was working though! :) Other than that, good hotel for the price - just try to get a top floor if sleep is an important quality for you when renting a hotel :)
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback, and I'm sorry to hear you had loud people at 1am, that we were not able to quiet. We have changed our egg options to a boiled and a patty, as the scrambled were not getting good reviews at all! We had a part in the filtration break and wasn't pumping chlorine...all fixed now. Hope to see you again soon, as we started our renovation this week!
Other trip Apr 27, 2015
Tiffanie
US
5.0 / 5Outstanding
"Great place"
Great place.very nice towels, glass for cups. Quiet and comfortable.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your five star review! We hope to see you again real soon...
1 night business trip Apr 18, 2015
corey
US
3.0 / 5Good
"ok if you are on a budget."
Hotel is next to freeway, rooms were not as clean as I would like. The crib or pack n' play was filthy. You can hear the freeway from our room, other guest doors slamming shut, not a good nights rest. The rooms and decor severly need to be taken out of the 70's
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review. We have started our renovation this week, and hope you'll try us again after.
1 night family trip Apr 17, 2015
A Traveler
US
2.0 / 5Fair
"Shabby but convenient"
The hotel is dated for sure but conveniently located breakfast is included but you have to be really hungry to eat it. The beds were comfortable. It was pretty quiet for being right off the interstate. Stay on the top floor otherwise you can hear your neighbors walking around
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback. We will be starting our renovation next week, so we do hope you'll try us again!
1 night family trip Apr 6, 2015
Jane
US
4.0 / 5Excellent
It was surprisingly quiet for being so close to the freeway. I usually stay @ TheFairfield Inn, but this hotel was cheaper and the beds were very comfortable!
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We hope you'll be with us again real soon, as we get updates to our rooms...
Other trip Apr 8, 2015
A Traveler
US
4.0 / 5Excellent
"Lacrosse trip"
Lacrosse trip good hotel
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thanks for the review! Hope to see you back again real soon...
1 night family trip Apr 3, 2015
Rhonda
US
5.0 / 5Outstanding
It was very nice. I was able to check in early. Room was very clean. Internet was easy to access. Had a lot of hot water to take shower. Next to gas station to fill rental car. Close to on and off ramp for freeway.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We appreciate the great feedback, and hope to see you back again real soon.
Other trip Apr 4, 2015
A Traveler
US
4.0 / 5Excellent
"Happily surprised"
The staff was very nice. My suggestion would be to remove the carpet to avoid unpleasant stains (which can't be removed with a vaccum!) and replace it with wood-look alike linoleum. Breakfast could use some improvement or go to enjoy the best of Portland: St Honore boulangerie. There is one in Lake Oswego!
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the feedback! We are starting our renovation here real soon...so hope you'll be back again soon.
2 night family trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
Really good hotel. I like the breakfast.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! We hope to see you back again real soon...
1 night family trip Mar 27, 2015
Xinyi
US
4.0 / 5Excellent
"Nice, convenient, affordable"
Nice place to stay for business, great location, comfortable beds, clean…too bad about the food… the quality of the breakfast buffet is poor. Better to keep up with the Portland foodies...
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback...we are looking at new options for the complimentary breakfast, so I do hope you'll try us again!
7 night business trip Mar 19, 2015
Shirona
US
5.0 / 5Outstanding
"A very nice hotel near the Portland L.D.S. Temple"
We were very pleased with our rooms. The bed was quite comfortable and the linens were fresh and clean. There were enough pillows, which always seem to be a problem in other hotels The food was good and we had real china to eat on. The pool and spa were easy accsess and inside. The staff were well informed and very helpful. There were plenty of choises for several resteraunts were with in walking distance.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! I'm so glad to hear that you enjoyed our amenities, and found us to be so convenient. We hope to see you again on your next visit to Lake Oswego...
Other trip Mar 16, 2015
Bobby Lynn
US
4.0 / 5Excellent
Good location, easy access to freeway, restaurants
Genuine Expedia guest review
Other trip Mar 16, 2015
AmyO
US
4.0 / 5Excellent
"Good location"
I like the location of this hotel. Free breakfast is a plus along with pool, free parking and free wi-fi.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for leaving a review of your stay! I'm glad you enjoyed our amenities, and hope you'll chose the Phoenix Inn Suites the next time you're in Lake Oswego.
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay in the Portland area!"
I've stayed at this Phoenix Inn several times through the years. It's always a positive experience!! Close enough in to Portland to get around easily.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for the five star review! We are so excited for renovations to start, and we hope you'll be back with us real soon to check it out...
1 night family trip Feb 28, 2015
Sharon
US
4.0 / 5Excellent
Clean, friendly, good breakfast and will stay here again.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! Hope to see you again real soon...
Other trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good location and comfortable bed"
Upon arrival I was surprised to see the hotel was RIGHT OFF THE FREEWAY! I was a little disappointed at first but it made getting around easy. Bed was very comfortable! Clean room. Breakfast was okay (not great). Staff was nice! Not bad for the price but I'm going to shop around more next time. I would pay a little more for a nicer place.
Genuine Expedia guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for your feedback. We are sorry to hear you were disappointed. We hope you'll try us again, as we start renovations this Spring!
Other trip Mar 2, 2015
Newlyweds
US
4.0 / 5Excellent
"Great Value - Family (and Pet) Friendly"
This hotel is a great value and very family (and pet) friendly. This is our "go-to" hotel when staying in the Portland area. Yes, it is a little dated, but that is why it is so reasonably priced. Great location within a short drive of everything (and walking distance to many good restaurants). The staff is very friendly.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you so much for taking the time to leave a review! So glad to hear its so convenient for your family, and we hope to see you real soon...check back soon for new updates!
2 night family trip Dec 5, 2014
Scott
US
4.0 / 5Excellent
"Decent Value"
Good hotel for the value. The rooms were a little rundown, but what would you expect at this low price. It was a good stay and located very conveniently. One criticism was the poor maintenance of the pool. The staff was friendly.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thanks for review and your feedback is important to us. We hope you'll try us again as we get updated in the near future...
2 night family trip Sep 12, 2014
Scott
US
4.0 / 5Excellent
"Decent place for decent price"
Was a decent hotel not too far from a lot of amenities. Staff was friendly, rooms were clean. Only gripe was that they need more breakfast selections. Also, more waffle makers,vas that appeared to be a popular item that took forever to get.
Genuine Hotels.com guest review
Response by Phoenix Inn Suites - Lake Oswego
Thank you for taking the time to leave a review! We will be revamping our breakfast items soon, and hope to see you again on your next trip to Lake Oswego...
1 night romance trip Feb 6, 2015
Angelo
US
5.0 / 5Outstanding
"Great location and Staff"
Had a great stay! Normally, my family stays at another hotel close to Washington square. This time it was all booked. It was a good thing though. We have stayed at a Pheonix Inn in Vancouver, wa before and it was good. This Inn seemed to be a lot better for our experience. Location: Close to I5 so it was convienient to get on the road and explore. No noise. Pool: I was the only one at the pool so I was quite relaxed in the spa. Clean! Breakfast: Another good job. (Waffles, eggs, ham, cheese, biscuits and gravy, and an assortment of breads and fruits). Staff: Thanks desk staff, my daughter had a real bad cold and I asked for some extra tissues because she went through the ones in the room. The young lady at the desk went out of her way to find a box.
Genuine Expedia guest review
Other trip Feb 17, 2015
Navigator65
US
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