Book online or call:
800-246-8357This call is free. 24 hours a day, 7 days a week
Reviewed by a Hotels.com guest on May 2, 2012
This guest did not leave a comment.
"Nice renovations!"Reviewed by a Hotels.com guest on May 1, 2012
I was there on business and I was literally in the hotel for about 2 hrs total! My mom and daughter were there much more than I was...but the room was clean and beds pretty comfy! We were in the new side and it was very nice!
"A lot to like about this hotel"Reviewed by a Hotels.com guest on Apr 24, 2012
After viewing all the other reviews, I selected this hotel. What a pleasant surprise. Restaurant for dinner is pricey but worth it. The breakfast (by voucher) is way above what you would normally see on a breakfast buffet.Will definitely stay at Best Western Plus again. White Spot Restaurant across the street is upscale and food is wonderful.
"close to airport"Reviewed by a Hotels.com guest on Apr 22, 2012
Quite clean hotel close to airport
Reviewed by a Hotels.com guest on Apr 21, 2012
This guest did not leave a comment.
Location.
Located in Edmonton (West Edmonton Mall), West Edmonton Mall Inn is close to West Edmonton Mall, Galaxyland, and World Waterpark. Also nearby is Fort Edmonton Park.
Hotel Features.
Wireless Internet access is available in public areas (surcharges apply). The hotel features business amenities including small meeting rooms and secretarial services. Additional amenities include a fireplace in the lobby, secure parking, and dry cleaning/laundry services. Onsite parking is offered for a surcharge.
Guestrooms.
The 88 air-conditioned guestrooms at West Edmonton Mall Inn include coffee/tea makers and hair dryers. Rooms have wireless Internet access. 42-inch flat-panel televisions are equipped with cable channels and pay movies. All accommodations provide desks and phones with voice mail.
Additional amenities include windows that open and clock radios. In addition, amenities available on request include microwaves, irons/ironing boards, and wake-up calls. Housekeeping is offered daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.
"West Edmonton Mall Inn-across the street from mall"
In todays economy we have to budget at all times...even on a quick Christmas visit to Edmonton. This meant we had to take one of those milk run flights which brought us into Edmonton at 1:00am. We didn't get to the West Edmonton Mall Inn until 2:00 am and the desk clerk was there waiting for us with everything ready to go....very polite,friendly and […] inviting. The room was clean,quiet and warm. Because we got in so late, it was great to pay the lower cost for this room (compared to other local hotels) since we were only there for 6 hours and it was right across the street from the West Edmonton Mall where we planned to spend our only 5 hours of free time on this trip before we drove to Calgary. I would definately recommend this to everybody. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Hotel is a rip-off"
Too expensive for crappy tub and no complementary anything... You have to pay for everything even for local telephone calls, a bottle of water so you have to drink hard water out of the bathroom sink, remote control for tv doesn't work very well. You have to press as hard as you can to change the channels. On the upside it was quite and the frontdesk […] is very pleasant. But we will never stay there again... Read more
"Great Hotel"
Front desk staff are very helpful and nice.
"Not even an apology????"
I was not impressed the room was NOT clean!!! There was still tea with the bag hanging out of it in the coffee pot when I went to make coffee in the morning....made me wonder how well the rest of the room was cleaned..were the sheets changed??? I did complain when I checked out...but never even got an apology...won't be staying there again!!!!
nice hotel but our room required a long walk down a number of hallways from the front reception. took a well before we figured out we could park closer to anther entrance but this was never told by the front end staff.
great place to stay as always .we"ll stay again when in edmonton
This guest did not leave a comment.
This guest did not leave a comment.
Excellant place. Nice and close to West Edmonton Mall!
"West Edmonton Mall Inn Edmonton AB"
This was a Medical Trip for me as I required Surgery and the Service and Hotel Conditions were excellent. The Location was Close to all three of the Locations I needed to Go for and following my Surgery. The You man (Sean) I believe his name was was very accommodating and was able to promptly attend to any requests I had during my stay.
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"ripped off"
i wont recommend this hotel to any travellers because internet is not free! staff are rude! will never checked in there again....
My husband had broke his foot the day prior, so we asked if they had a wheelchair for him to get around. Well they had a chair in our room within minutes much appreciated
Very comfortable place to stay .Staff very friendly and polite
"West Edmonton Mall Inn - one of the closest to WEM"
Location was the best for those looking at being close to the WEM. Only a short walk across the road to all the facilities of the mall, you didn't really need to leave the area unless you had to. Everything in the hotel was as it should be for the price.
"West Edmonton Mall Inn"
Good service, Clean rooms. Great location.
This guest did not leave a comment.
"Great Stay"
Very friendly staff, clean hotel. Reasonalbe Price and best location to West Ed Mall.. Right across the street. Other than staying in the mall how much closer can you get? When you are at the Mall you are not really in your room much anyways.. Really felt this hotel was worth while staying at :)
This guest did not leave a comment.
"The West Edmonton Mall Inn, Edmonton"
The rooms were very clean and the hotel staff was very courteous and helpful with any questions that we had but I have to comment that the beds were not comfortable at all and both myself and my husband ended up with very sore backs after our 2 night stay.
This guest did not leave a comment.
Did not appreciate extra cost for parking and other amenities.
"Shopping Friends"
This guest did not leave a comment.
"difficult to use"
Room was clean and comfortable but TV was difficult to operate with the remote. And when I called the front desk for a new remote. I was asked to wait for a moment as she was one a personal call, as she was when I checked In. And also waited.
This guest did not leave a comment.
GREAT HOTEL AND GREAT LOCATION !!!!!
I have stayed numerous nights at the West Edmonton Mall Inn. I love that it is very close to the West Ed mall, as I do not like to drive in Edmonton. Although there is no room service, pool, lounge etc, all these amenities are across the street at the mall. Beds are comfortable, rooms clean, nice tv. If these amenities are not important, great hote […] l. Read more
"West Edmonton Mall Inn - Ideally Situated"
The staff were friendly and the room was very clean. The one thing that disappointed me - and you can consider this a rant from a non smoker - was that smokers congregated right outside the main entrance to smoke, then threw their butts on the ground right at the main entrance. Having to walk through the smoke and being able to see the ground littered […] with butts did not impress me. I was very pleased though with being able to walk across the road to the Mall and not have to worry about driving and parking. Overall - very pleased with our experience. Read more
"Great location"
staying with 2 children ,you could not ask for better location,it is not a 5 star and would not recomend for bussiness travel,but a great 2 star for holiday travel.
This guest did not leave a comment.
"Hotel West Edmonton Mall Inn"
En plus d'être à proximité de tout, je le recommande fortement. Pour qualité/prix il n'y a pas mieux. Pas besoin de dépenser 200$ la nuit pour être bien!
"Sehr gute Lage zur West Edmonton Mall"
Unser Zimmer war sauber und sehr ruhig. Wir waren 2 Nächte im West Edmonton Mall Inn, haben uns wohlgefühlt und würden das Hotel wieder buchen. Das Personal war freundlich und kostenlose Parkplätze waren in ausreichender Zahl vorhanden. Auf dem Zimmer waren ein Flatscreen Fernseher, Kühlschrank, Bügelbrett und Bügeleisen. Gefehlt hat ein Safe. Surfen […] im Internet per WLAN war leider nur gegen Gebühr möglich. Schade, denn viele Hotels bieten dies inzwischen kostenlos an! Frühstück gab es keines. Man konnte aber gut in der Mall frühstücken, z. B. bei Alberts, einem Frühstückscafe direkt im Eingangsbereich. Read more
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
