"quality of service"
The front desk clerks (Amar and Paul) did not give quality service towards customers. But the quality of the support staff was excellent.Genuine Hotels.com guest review
"Nice clean hotel and seems new."
Nice place to stay with reasonably sized rooms and comfortable beds. Decent sized clean bathroom. The room is close to the airport and planes can be heard, so if your a very light sleeper like my wife is, you may have to look elsewhere as she did mention it. Myself and my son slept fine and heard nothing. The free breakfast was really good and well […] beyond muffins and OJ. Read moreGenuine Expedia guest review
the service was really friendly (especially the breakfast staff), the rooms were nice, clean and had comfy beds. even though the hotel is next to the airport is was not that loud. we enjoyed the variety of the breakfast.Genuine Hotels.com guest review
"Washing Chantily stay"
The room was comfortable and breakfast was nice. Homey atmosphere .Genuine Expedia guest review
Staff was professional! Stay was great, lots of great amenaties. I would recommend this hotel time and time again.Genuine Hotels.com guest review
This hotel accommodated to us in every way possible. The staff is incredibly nice and the service was exceptional. The whole hotel is perfectly clean. I have not had this great of a stay at a hotel in a long time!Genuine Hotels.com guest review
just okGenuine Hotels.com guest review
"Solid hotel for the price"
When the worst thing you could say is that you wish you had 1 or 2 more pillows than the review is going to be pretty good. Just a good hotel for the price. Clean, good showers, nice service. Right on route 50 minutes from dulles or anything else that you need.Genuine Hotels.com guest review
"Function over flash"
Location is difficult. But everything else was good.Genuine Hotels.com guest review
"Condition of Hotel and Service"
The hotel is conveniently close to Dulles Airport. The room was clean, and the staff was friendly. Even though I arrived late at night, there was someone easily available to check me in.Genuine Hotels.com guest review
"Good 1 day stay - will come back for sure"
Very nice and friendly staff ,Room were very clean .Genuine Expedia guest review
The hotel is looking good and its clean. I had a single room with a King-Size bed and a HD TV. The service is really good, there is a free airport shuttle service to Dulles Airport. Next to the hotel you can find 4 restaurants.Genuine Hotels.com guest review
"Had a nice stay!"
I would definitely stay here again. Staff was friendly, and breakfast wasn't too bad.Genuine Hotels.com guest review
It was comfortable, rooms were clean, I had a very hard time understanding the people at the front desk. They were very pleasant but the extremely strong accents were very hard to decipher. but I could hear the guests clearly in the next room.Genuine Hotels.com guest review
"A very nice place for a short stay"
Overall, my experience was very positive. My first encounter with the staff wasn't great. It took several minutes for the employee at the front counter to acknowledge my presence and then he seemed indifferent, almost annoyed, at my being there. After that initial encounter however, the rest of the staff was very pleasant and helpful. I will definitely […] stay here again as I am frequently in the area for short trips to visit family. Read moreGenuine Hotels.com guest review
We were absolutely amazed at the service we got for the price we paid, you guys rock!!! I was sick the morning we arrived and check in was at 3pm, but your very observant receptionist realized this and let us into the room earlier where I could sleep, thank you so much for that. The service and friendliness from all the hotel personnel was such a pleasure. […] We truly were very comfortable. Thank you all and keep up the great work!!!! The "girls" from South Africa Read moreGenuine Hotels.com guest review
My room was near the laundry shoot so I could hear all of that noise as well as people in rooms above me and beside me. The AC would not stay cold enough. The tubs curves and lack of hand bars along with no bath mat or anything for traction made it eaiser for me to fall in the shower. The clock was wrong and the alarm did not work which made me run […] late. The ice bucket had ketchup or something in it and there was a piece of trash left on the floor. No frig to keep a drink cold and no microwave to heat anything up or even pop popcorn to watch a movie. Only had one elevator and it was very small, two people with lugage is a tight fit. Ice machine on the first floor that I was directed to use which was all the way at the other end of the hotel was out of order with a sign posted to go to the vending room on the 3rd floor (I was on 2nd floor - no ice or vending). Not much parking . The good points with this hotel were that they let me check in before check in time, the check out time was 12 noon and they had a great breakfast (serving hours were short though). I will look for a different hotel next time but, I won't say I will never stay here again. Read moreGenuine Hotels.com guest review
"sum wut satisfied"
The room had a smell & all the rooms don't have refrigerators & microwavesGenuine Hotels.com guest review
"Cross country Camp"
The breakfast was very good.Genuine Hotels.com guest review
"Looking for a hot tub"
Not fancy, not what I expected but satisfied with the price. The hot tub was what I needed, the jets were disappointing. What was interesting, pool personnel left the heater on overnight which made the pool hotter than the hot tub. That was fun. Healed my sore legs. The gym wasn't spectacular either, neither breakfast. But the price was spot on. Free […] parking, free wifi, pool hours were weird, Thursday until 10pm Friday 5PM until 9. We went to the sport and health down the road which made up for the overall experience. But the trip was fun, it was good. Read moreGenuine Expedia guest review
"Fairfield inn Dulles"
Very nice hotel with reasonable price. Room is clean, breakfast was adequate. We can hear the airplane sound due to its location.Genuine Expedia guest review
"So much nicer than expected!"
We just needed a place to crash in between days of driving, and we got a very comfy bed in a big, clean room. There was a microwave and mini fridge, big new TV and a bathroom that wasn't the size of a hall closet. The shower head was high enough that my husband (who is over 6' tall) could stand comfortably inside, too. It was a pleasant surprise.Genuine Expedia guest review
"What you would expect for $100-$125/night"
Clean, efficient, and had what I needed for an overnight business stay. Nothing exciting, but reasonable price and fit the bill. Staff was helpful.Genuine Hotels.com guest review
"Good enough for a quick one night stay...."
There was nothing wrong with this hotel..... just not the nicest Fairfield Inn and Suites I have stayed in before. Appears to be a little on the old side. My room was comfortable and clean, just again not as nice as I have had before. Served its purpose for one night.Genuine Expedia guest review
Great room great customer serviceGenuine Hotels.com guest review
"Great hotel and great breakfast!"
We booked this hotel last minute and got a great deal. Very nice staff, comfortable room and great hot breakfast....waffles, eggs, sausage, yogurt, etc. Well worth the money.Genuine Hotels.com guest review
"Comfortable Stay, Great Price"
We were looking for a low cost hotel for 1 night that included free parking and free breakfast. Definitely found it in this Fairfield Inn. The hotel was clean, Staff were friendly and efficient, Room was clean, Bed was really comfortable, Free coffee in Lobby was great, and the Free breakfast was exceptional.Genuine Expedia guest review
"review fairfield inn"
very neatly maintained hotel,comfortable room. i would have rated 5 but for breakfast. very small brk fast area, very poor food options. becomes messy with more peopleGenuine Hotels.com guest review
"Clean, friendly but broken"
Location was excellent, Staff was responsive, but the rooms had problems. Our first room's toilet was broken so we were moved to a second room. The second room had an out of balance and very noisy exhaust fan, the shower valve was installed backwards (hot was cold and cold was hot), and the mirror trim was falling off. The heater stunk and the closet […] knob was missing exposing the sharp end of a screw. The third floor ice machine was broken and not marked "Out of Order". When we returned from a trip into D.C. our room keys wouldn't work. Despite being in the flight path of Dulles the room wasn't noisy. Read moreGenuine Hotels.com guest review
good quality hotel. no complaints. thanks!Genuine Hotels.com guest review
"very relaxing stay"
was a very relaxing and reomantic stay.indoor pool and hotub was a plus.breakfast there was better then most hotels.24 hour coffie was important to me,and they fresh baked cookies in evening to go with the fresh coffie.we will definenitly come here again.Genuine Hotels.com guest review
"Convenient to airport, expo center and space museu"
Clean, comfortable room with good breakfast. Close to airport so some plane noise but with fan on able to drown out most of noise. Plenty of places to eat surrounding the area.Genuine Hotels.com guest review
"Great location and staff"
Great but shuttle starts at 7 on the week ends which was too late for our flight. The desk offered to pay the first $15 of our cab fareGenuine Hotels.com guest review
"Very helpful staff"
The room and beds were clean and comfortable, the included breakfast didn't have a great number of choices, but those offered were good. Staff was especially helpful in arranging the shuttle van to accompany me to turn in the rental car the night before our departure and bring me back to the hotel. Overall the hotel is a great value.Genuine Expedia guest review
Perfect to people who flight early in the moorning.Genuine Hotels.com guest review
"Clean and Convenient"
Front desk staff was excellent. Very responsive to requests. Good continental breakfast. Only complaint was a knock on the door around 8 AM by housekeeping asking if we were checking out.Genuine Expedia guest review
Excellent Hotel experience! We booked the hotel for a DC trip. It turned out to be excellent! Very clean room. Great service. Breakfast was amazing (great variety and amount). Great security and very safe surroundings. I would definitely recommend this hotel!Genuine Expedia guest review
"Gret short layover"
The hotel shuttle was free and it took about 15 min. to go from Dulles to the hotel. The front desk service was very professional and helpful. The room was spacious, the bed was comfortable and everything according to pictures of the hotel online. Three restaurants were near by (Longhorn, Santini and Bob Evans). I would recommend this hotel for a layover […] at Dulles or even a longer stay. Read moreGenuine Hotels.com guest review
"20 min drive from DC!"
Awesome staff-new hotelGenuine Hotels.com guest review
We booked this hotel for its proximity to both the Air & Space Museum in Chantilly and Washington, DC. The hotel was immaculate, the service was excellent and the rooms were clean and spacious. As far as other reviews about the pool hrs., we were there both Sat. & Sunday nights and it closed at 9:00pm and 8:00PM respectively, with a lifeguard on duty. […] We found these hrs. to be very reasonable. Would recommend! Read moreGenuine Hotels.com guest review
"Close to restaurants and shopping"
The hotel was just about what I expected based on the reviews I read prior to booking there. The room was clean and quiet. I enjoyed the free wi-fi and the free premium channels on the TV. I don't know if you could find a better place for the rate charged.Genuine Hotels.com guest review
"great except for breakfast"
We (a couple) stayed only one night for a wedding in the vicinity. The room was very nice, the bathroom clean and everything perfectly adequate. We had no time to try the spa/pool, but they looked inviting and clean. In spite of closeness to the airport, we had a quiet, undisturbed night (except for some conversation next door -there was a connecting […] door). What we didn't like so much was the breakfast. The egg-sausage sandwich (you had to put it in the microwave) was pretty bad, and so was the do-it-yourself waffle my partner had. Read moreGenuine Expedia guest review
"Great stay, great staff, very friendly"
Very friendly staff, included breakfast was very good. Room was clean. Free van service to IAD airport and Air&Space museum.Genuine Hotels.com guest review
"Very convenient place."
I have been staying in this hotel every summer forseveral years and find it quiet and relaxing place. Staff are very helpful and free shuttle to the airport is a plus.Genuine Expedia guest review
After being stuck at Dulles all day thanks to United Airlines, I found the staff and hotel to be an Oasis.Genuine Hotels.com guest review
"Kind and helpful staff."
The very kind staff made this stay memorable! After a transatlantic flight, our flight home out of Dulles was cancelled, so we spent 1hour & a half on an extremely frustrating outsourced reservations "service". When we finally reached a local phone number of the hotel, they could not have been more accommodating, immediately sending a shuttle to pick […] up our party of 7. They settled us in to clean, comfortable rooms, recommended restaurants (even offered to drive us there), and then brought fresh, hot cookies up to our rooms! Good breakfast, shuttle back to airport, all staff friendly and helpful. We appreciated the care given to some weary travelers! Read moreGenuine Expedia guest review
"Wonderful night rest"
Top notch room and staff! True value for your money.Genuine Hotels.com guest review
"friendliness of the staff"
When I checked in, Roxanne was extremely courteous and welcoming. She made certain I received the marriot "welcome" snack bag--very thoughtful. My only complaint is that the pool and hot tub hours were not very conveniennt during my stay. Overall, though a very nice place to stay and I would efinitely consider staying there again.Genuine Hotels.com guest review
"What a gem!"
The staff was extremelly nice and tentative and went beyond and above "duties". The room was very large and super clean, so much in fact, that my daughter wanted to come back and spend vacation by Dulles airport! They also gave my daughter "welcome goody bag" free of charge with chocolate and water and some other kid friendly snack. If I ever have to […] go back and spend the night by Dulles airport, I'll come back to this gem! Highly recommened to everyone! Read moreGenuine Expedia guest review
"Clean and comfortable"
Great price for the area and very clean and well kept. I would go there again.Genuine Expedia guest review
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