"Employees were eager to help."
Employees were fast to let us know how to save on our next visit . We felt genuine and sincere welcomed in and out . They asked if there were anything they could do to help us because of the nature of the visit.Genuine Expedia guest review
We are in Carthage at least once a year for a big softball tournament. Our whole group has stayed at the Baymont every time and we love it!Genuine Hotels.com guest review
Nice place to stay but I was not impressed with the breakfast selections.Genuine Hotels.com guest review
Stayed at this hotel for 2 weeks while on business. Was put in a smoking room but since I dont have a sense of smell didnt realize it until about a week in when my sinuses starting clearing. I should have asked to change rooms but figured I could handle it for another week. I needed the internet for my nightly computer work and had a hard time connecting, […] it was in and out. Had the breakfast a few times and it was good. There was no TV channel guide or premium channel guide, which took awhile for someone out of state to get figured out. Had a washer and dryer available which I took advantage of as after having them do the laundry once found out that wasnt a reasonable option. Nice staff! Read moreGenuine Expedia guest review
Very comfortable facilities and very courteous service. I will certainly stay here again.Genuine Hotels.com guest review
will stay again very cleanGenuine Hotels.com guest review
will stay againGenuine Hotels.com guest review
when we arrrived to the hotel, we has been assigned smoking rooms, which I was told over the phone by your agent who was on the phone with the hotel attendent that we would have non-smoking rooms, that they would be non-refundable, however, when we got there the motel was great to put us in a non-smoking room even tho we had to be on different floors […] from our friends we were traveling with. The contentenial breakfast was not very good but we were pretty happy with our stay for the 2 nights. Read moreGenuine Expedia guest review
This staff is very friendly.Genuine Hotels.com guest review
"Dor Dor of Tn"
Easy to find. Ackward entrance to Hotel. Staff great. Room very nice. Few choices of food in town. Easy parking. Would stay again.Genuine Expedia guest review
I had absolutely no service on my AT&T iphone5 in my room. I had to go out in the hallway close to exit. I had NO wi-fi and the clerk gave me a number to call for help. The one cable channel I wanted to watch was muted with no sound. The staff was going to move me to another room but called and said that channel had no sound in the hotel. I was very […] much inconvenienced. Will not stay there again. Pool Read moreGenuine Expedia guest review
Clean rooms, very nice staff, I would definitely recommend this hotel and stay again.Genuine Expedia guest review
"Surprised When We Saw the Sign"
When I made the reservation I am guessing, can't remember, that I went to your central website, and it showed "pet friendly", however, this particular one said "NO PETS ALLOWED". Since we had already paid for our room we had no choice but to take our small dog who does not shed, in the motel. We checked in Marshall Texas which is 30 miles away and another […] one and they allowed pets, So we made a mistake but we enjoyed the room, we ended up taking our dog with us everywhere we went so she was never there without us in the room. I would suggest the website show which ones allow pets and which locations do not. Thank you. Read moreGenuine Expedia guest review
"Convenience in Carthage"
Very clean, convenient and hospitable!Genuine Hotels.com guest review
"Nice for the area..."
The staff was very friendly and were able to assist me when needed. I got in town earlier than planned so I was able to check in before the normal check in time. The bed was extremely comfortable and the room was very clean.Genuine Hotels.com guest review
Everything was acceptable. Lavatory drain in bathroom very slow and reported to desk clerk upon leaving. No real problem.Genuine Expedia guest review
the person on duty at check in was rude because we needed a room down stairs because of physical conditions and there was not an elevator. She was not willing to help. But when I said I was calling expedia and have our hotel reservations changed to another she made other arrangements and we stayed. The rest of the staff were great. The room was great […] but not cleaned very good. the shower had mole on the soap dishes. Just need to call and make sure there are elevators when you book a room at any motel direct. Read moreGenuine Expedia guest review
Nice and quiet. Breakfast was fresh and hot.Genuine Hotels.com guest review
Great hotel for the price. Spotless, full features rooms included a large work desk and comfortable sofa. Definitely impressed and since I regularly travel to this town, I will stay here againGenuine Hotels.com guest review
very relaxing and managers made us feel welcomeGenuine Hotels.com guest review
No elevatorGenuine Hotels.com guest review
01/18/15 jonathancF6298HD Dallas, Texas
100% Professional, 100% Friendly Texans, 10% Love. Even my boss who went in just to change his clothes came out telling me, "I've been to countless hotels, but this place by far has the some of the most heart felt service." Although some other places might have fancier food, a slightly nicer gym, or marginally fancier decor, this place makes up with all with their honest loving staff.
"GREAT PLACE TO STAY"
01/04/15 Phillip C Nacogdoches, Texas
This is a great hotel to stay at. The owner and staff will bend over backwards if that's what makes you happy.
12/30/14 mrbrownings Holly Lake Ranch, TX
I'm a business traveler, so not giving a gratuitous or un-educated review here. Frankly, I usually am too busy to write reviews (sadly) however I do view them and read the comments. I was so impressed with the service received at this hotel by Dennis at the front desk, I'm stopping to let people know they can confidently stay at this hotel and get a very clean room with exceptional service. I appreciate the staff going above and beyond to meet my unusual need / request and others in the hotel seemed happy as well. It's not the Ritz or the Hilton, but it's a very good, clean and well managed hotel in Carthage. Thanks Mike B.
"Excellant Place To Stay"
12/04/14 Phillip C Nacogdoches, Texas
Can't say enough about the place. The hotel is very clean, very nice. Everyone is very nice, very professional and bends over backwards to make sure my stay is a good one. I highly recommend the Baymont in Carthage, Tx to anyone. Thanks again
"Fannit T Pilot car"
11/01/14 Fannie T
Your Review I'm on the road a lot some of y'all except my corporate some accept my government card my AARP and some don't and that some don't accept my Whitman card and I like to stay in a child's place is because I think they're the best
10/05/14 windgod1958 Fort Worth, Texas
The building itself is worn and showing it. The carpet needs to be replaced, the cellular signal is horrible (AT&T anyways), tubs are discolored, it seems as if the dryer in the air conditioners are not functioning properly as the rooms feel humid. I have to lower the temp. between 66 - 69 to reach a comfortable setting. The same thing in the morning after taking a shower. But it is clean and the hotel staff are very courteous, attentive and personable. The cleaning crew is exceptional and the maintenance person is diligent in performing repairs.
09/10/14 Ann M Carthage
Was disappointed to find out that my credit card was held twice thus I could not use my card when I checked out at a resturant there in Carthage. I had to call my bank to transfer more funds to check out at the hotel as well as pay for my trip back home. Pleas explain why this happened. Also the fan in the bathroom did not work as well as one of the lights was out over the bed.
"Nice little place..."
08/23/14 Srichardson86 Longview, Texas
While doing a project locally I needed 8 rooms for about 2 weeks. They gladly accommodated me and my crew. Hot breakfast every morning and very clean rooms. The staff is very pleasant, even the General Manager came and introduced himself to me thanking me for my business. Will recommend and stay here again when the need arises
08/12/14 morthollie Marshall
At check in staff offered suggestions for dining establishments,gave handouts of the area and furnished a map to our destination. The room was clean and pleasant, television channels carried familiar programming we like. Breakfast had a good selection and staff helped prepare and served, making sure when supply was low it was refilled.
"Rude desk clerk"
Went in to ask about a room, and the desk clerk quoted me a price of $ 85.00 I told her that I saw it for like $70.00 something on trip advisor and would go through there to make a reservation. We'll she told me that if I do I would get as making room and not one that I request. I stated my husband is handicapped and we do not want a smoking room. We'll she also stated that if we do book it she will not change to a handicap or non smoking it is not allowed. I told her that was wrong because I used to manage hotels and I knew she could and she stated she would not, so we left and found a room somewhere else.
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