I was satisfied with my stay. The staff was very friendly and attentive. I just wish there was room service. However, I was able to drive to a restaurant near by for dinner. The hotel room was clean. I thought it was reasonabley priced. Overall, I thought it was great stay at an affordable price.Genuine Hotels.com guest review
Great room! I was there with my elderly dad and the beds, while very comfortable, were a little too tall for him.Genuine Hotels.com guest review
Everything was great!!!!Genuine Hotels.com guest review
Excellent experienceGenuine Hotels.com guest review
We ask for some plastic eating fork? None availableGenuine Hotels.com guest review
"Close to university"
Excellent but lobby could have offered access to chilled drinking water all day rather than only when breakfast juice machine was on. In additin the lobby snack shop should include popcorn. The price of the room was a tad costly for the areaGenuine Hotels.com guest review
Breakfast could be better. Spent about the same price in Sau Paulo, and they served with much better food besides creals and breads.Genuine Hotels.com guest review
It was everything I expected from Holiday Inn. Very clean, comfortable, and quiet!Genuine Hotels.com guest review
awesomeGenuine Hotels.com guest review
"Good place to stay."
What can I say? The hotel was everything it should be. Clean, quiet, and friendly.Genuine Expedia guest review
"Only one complaint"
The hotel was very nice and clean. The room was comfortable and clean. I loved that we had a couch since we only had one bed. The breakfast was great.The only complaint I have is that we booked this hotel specifically because it was close to the testing center and the checkout wasn't until noon when testing would be done. Housekeeping was knocking on […] my door at 10 a.m. I think that if it is before noon they should for sure wait until you are checked out to try and clean it. Other than that it was great. The staff was great and welcoming. Read moreGenuine Hotels.com guest review
Enjoyed the hotel. Allowed us to check in early. Great breakfast.Genuine Hotels.com guest review
"Top-Notch Service in a Clean, Comfortable Environm"
Cannot say enough about the staff, from the front desk to the housekeeping staff. They are all top-rated in my book. Have stayed in 5-stars that did not provide the prompt, personalized service that these folks did. The hotel was very conveniently located for my purposes, the room and public areas we used were all very clean and well maintained. I happily […] recommend this location for both business and leisure travelers. Read moreGenuine Hotels.com guest review
Very good hotel for the money.Genuine Hotels.com guest review
"v day getaway"
It was a great spot to get away. The room was very spacious and the jetted tub only made it perfect for a great romance sceneGenuine Hotels.com guest review
"Nice large comfortable rooms"
Nice, large, clean, comfortable rooms! Very quiet. Lobby and elevators not very luxurious. Felt a bit like an express inn. Breakfast area just OK. Close to restaurants but in a rough area. Felt a bit overpriced.Genuine Hotels.com guest review
Nothing spectacular to mention about hotel. We ate breakfast there (included in price) & swam at indoor pool.Genuine Hotels.com guest review
"One day stay"
Hotel was a little hard to find but after getting there it was a great stay.Genuine Hotels.com guest review
"Clean , Great Breakfast"
Very, very clean. nice indoor pool. great free hot breakfast.Genuine Hotels.com guest review
It was a nice place. Great for an overnight stay.Genuine Hotels.com guest review
The only downside to our stay were noisy children running up and down the hall at 9 pm.Genuine Hotels.com guest review
"Ok hotel for the money, good location"
Stayed for 6 nights-didn't care for the breakfast food offered but nice to have it available, the bed was not the greatest-could hear through the walls, although hotel guests were pretty quiet. Staff was very good. For the money not a bad value.Genuine Expedia guest review
"Dated but nice"
Definitely a little dated but the staff was very nice and pleasant.Genuine Expedia guest review
"Wonderful Little Town to Relax In"
This was a pleasant "first time" experience. Our room was away from the elevator, very clean and cozy w/ the unexpected pleasantry of a couch. Bathroom was very clean, carpet clean, couch clean (not dusty). Room had a fridge, microwave and coffee maker. The guest services were nice! I would definitely stay again if this were the side of town I'd like […] to be closest to. We were just 5 miles from the mall, and several nice restaurants in the area. Easy access to several points of interest. If you'd like to get away for a weekend, this is a nice place to relax! Read moreGenuine Expedia guest review
Very good and comfortable , Service was excellant,Genuine Hotels.com guest review
"Happy with our stay"
My wife and I were very happy with the experience at your hotel. The facility was in great shape and the staff was friendly and helpful.Genuine Hotels.com guest review
"Perfect for UT Tyler visitors!"
My husband and I were getting our daughter checked into her dorm at UT Tyler so the convenience of being "just around the corner" was great! The room was very comfortable and clean - pool was beautiful, unfortunately, we didn't get the opportunity to use it - staff was extremely friendly & breakfast was adequate & appreciated! We will be making your […] hotel our home away from home on our future visits to Tyler - Thanks! Read moreGenuine Expedia guest review
"Ok Place to Stay"
Hotel was clean, breakfast was hot and hearty. Pleasantly surprised about hot pancakes, waffles, biscuits, sausage, etc.The main complaint is a big one. The air conditioning wasn't as cool as it should have been in Texas with 100+ degree temperatures. Room was always slightly warm and even the lobby. The manager said someone adjusted the thermostat […] to 80 degrees!!!! and it was taking a long time for the property to cool down. Bottom line is if you are cold wear a jacket, otherwise I expect the property to be cold in the summertime. Read moreGenuine Hotels.com guest review
"Great hotel for all"
Great time. Friendly staff. Clean rooms. Comfortable beds.Genuine Expedia guest review
It was a nice hotel, just hard to get in and out of. That is representative of the town not so much of the hotel.Genuine Hotels.com guest review
"Good place to stay, but not perfect"
We stayed here because of a problem that left our home uninhabitable for a few days. The hotel was nice, and service was good. The only complaints we had were that the jacuzzi tub in our room wasn't very clean (we had to clean hairs out of it) and the ice machine on our floor didn't work, so we had to go down to the first floor just to get ice. Otherwise […] the stay was nice, internet worked great in the room, pool and hot tub were both very nice. I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
I would stay again, nice location, fairly clean, good service. Breakfast could use some better choics but plenty of food if you like fattening stuff.Genuine Hotels.com guest review
Friendly staff, clean room, nice indoor pool and spa.Genuine Hotels.com guest review
"A very peaceful relaxing place to stay!!!!"
We would stay here again!!! Very comfortable stay and a very helpful staff!Genuine Hotels.com guest review
"Our Trip to Canton and stay in Tyler"
Three of my friends and I went to the Canton Fair Trade Days for May and stayed in Tyler for the evening and then went back to Canton the next day. If not for the wonderful stay at this Holiday Inn Express in Tyler and the great rest we got (as well as two wonderful free meals) we would not have been rested enough to go back. Thank you, Holiday Inn […] Express, you are tops and we will definetly stay with you again! Trish, Sheila, April and Yvonne. Read moreGenuine Hotels.com guest review
"Comfy family vacation"
Megan at Front desk was so friendly and helpful. Loved the complimentary cookies, made my day!Genuine Expedia guest review
"Great Service & Indorr Pool"
Great service, location, room, breakfast, laundry facilities & indoor pool. Whether travelling on business or need a night away this is a great place to stay. When I asked for assistance with directions staff wanted to know if I was happy with my room!Genuine Hotels.com guest review
This is a particularly nice Holiday Inn Express. Very well maintained. There are even DVD players in the rooms. You can tell it is important to the owners here for their guests to be extra comfortable. We will always stay here when we are in South Tyler.Genuine Hotels.com guest review
"Relaxation at its best!!!"
I have stayed in a lot of hotels in my life and Holiday Inn Express never dissatisfies. Always clean rooms, friendly staff, breakfast is really good. And the kids loved the pool.Genuine Hotels.com guest review
"Holiday Inn Express South - Tyler = EXCELLENT!"
Excellent service- we will definitely stay again for next year's event!Genuine Hotels.com guest review
"Gymnastic Meet Overnight"
This was a great hotel. Close by the university and restaurants. The room was a little cramped for one adult and three teenagers but overall a wonderful stay.Genuine Expedia guest review
"Hotel in Tyler"
Very happy with my stay here, it is a clean hotel with great inside pool, large and great for the familyGenuine Hotels.com guest review
"Great service and perfect room."
This was my second time staying there and both times the hotel staff is the best out of any other hotel I have ever stayed at. The hotel is always very clean and is nice to be in, one night me and my wife just liked being in the room so much we just watched a movie instead of going out.Genuine Hotels.com guest review
"25 Anniversary weekend"
Tha stay was good. The heated pool was cold and no towels at the pool. Breakfast was a disappointment. Eggs thingy was nasty. not much of a selection of breakfast items. The staff was friendly.Genuine Hotels.com guest review
I was very pleased by Tyler's Holiday Inn Express South. The staff was extremely friendly and kind, willing to help with whatever was needed, and very well trained. The hotel itself was in great condition, clean and quiet with wonderful decor. The room was extremely comfortable with all needed amenities. There was a fitness center and indoor pool, though […] I did not have the chance to use either. The breakfast buffet seemed adequate, and there were cookies available 24/7. I personally did not find one single issue and greatly enjoyed my stay. I will stay there again! Read moreGenuine Expedia guest review
"Holiday Inn Suites Tyler TX"
The hotel was very clean, the people were all great. The building itself had little sound proofing. We could hear outside traffic and people in the rooms around us. The hallways were also noisy at night. The faucet on the sink in the bathroom was so short that you couldn't really get your hands or a cup under it to access the water.Genuine Hotels.com guest review
"Will stay here again!"
I enjoyed staying at this hotel. It was very convenient for my stay purpose.Genuine Expedia guest review
"Priority Member - not treated as such?"
I just stayed at a Holiday Inn in another city last month. They really made me feel like a "Priority Member" - gave us EACH a bottle of water FREE on check-in AND asked if we would each like a FREE bottle when we got on the road. This stay was different... I had to ASK for the water and then they only gave us ONE BOTTLE. they said it was "one per room" […] not "one per person" - I know, sounds like a petty complaint...BUT, when you can spend a dollar on some bottled water and make your guest feel special it pays off... likewise, if you make them feel like they have to beg you it really looses its appeal... Read moreGenuine Hotels.com guest review
This was one of the best hotels I have ever stayed at. I plan on staying at a Holiday Inn Express from now on when ever I can.Genuine Hotels.com guest review
"Great Hotel in Good Location"
Could not find anything bad to say about this hotel. Staff was great at check in/out and gave us some restaurant recommendations. Room was large and comfy with plenty of pillows to find the one I liked. The breakfast was the same usual foods, which meet the needs, but lacks a little flavor which can be achieved by adding the hot sauce or gravy. As usual […] the rolls were the best and if they ever stop serving them, then I will find another place to stay. My wife enjoyed meeting the check in clerk Alex who had a great sense of humor. Read moreGenuine Hotels.com guest review
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