All hotels in Tyler, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2421 E. S.E. Loop 323, Tyler, TX, 75701, United States of America, ‏‎855-239-9222
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4.4 / 5Excellent

Score breakdown (from 90 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay! Pancakes were alittle rubbery but ok. Friendly staff. Very clean. Looked like they had just remodeled. I would definitely stay there again.
Genuine Hotels.com guest review
1 night family trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay. Great location to our event we went to at the Oil Palace.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
nathan
US
4.0 / 5Excellent
"Tyler escape"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We love the indoor pool and working hot tub. The sauna was a bonus. Very kid friendly.
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
A Traveler
US
5.0 / 5Outstanding
"quiet rest"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent beds, clean, breakfast is much better.
Genuine Hotels.com guest review
2 night romance trip Dec 23, 2014
james
US
5.0 / 5Outstanding
"Closest hotel to University of Texas at Tyler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went to Tyler to attend graduation at University of Texas at Tyler. Hotel has inside pool , workout room and a very good breakfast.
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Michael
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the third time we have stayed here. Rooms are always clean and comfortable.
Genuine Expedia guest review
Other trip Nov 30, 2014
Jim
US
5.0 / 5Outstanding
"The best hotel for a family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very professional. The rooms and facilities were outstanding!
Genuine Expedia guest review
Other trip Nov 29, 2014
Jason
US
2.0 / 5Fair
"Adequate But with Cleanliness Issues"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Beds and room in general were pretty clean, staff was courteous and friendly. There were loose outlets in the wall, not enough or conveniently placed outlets given most people's technology needs. In the bathroom, up under the undermounted sink rim, there was black mold growing, which I photographed and gave to the front desk. Furthermore, the faucet was set so far back that putting a washcloth under the faucet almost guaranteed you would be toucing the mold. The breakfast buffet was very disappointing. Though we did not use it, the fitness room appeared to have plenty of good equipment.
Genuine Expedia guest review
Other trip Nov 4, 2014
Linda
US
3.0 / 5Good
"Business stay in Tyler, TX"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Best Holiday Inn breakfast I've had in a long time. The front desk staff was very polite. Only concern was the cleanliness of my restroom. Seemed as though the floors and toilet had been overlooked in the cleaning process. Otherwise, the location offers several dinning options within close proximity.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2014
Michael
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
It's always great staying with HIE...great room great service would def recommend and stay again !!
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
MP
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
One of the only hotels that I was able to sleep without alot of noise.
Genuine Hotels.com guest review
3 night trip Oct 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Breakfast Options"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was the first hotel that had meat other than pork for breakfast options. The breakfast buffet had a wide variety that included vegan and gluten free options.
Genuine Hotels.com guest review
3 night business trip Sep 10, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great. The only improvement would be the breakfast.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
Mimi
US
5.0 / 5Outstanding
"Nice hotel. Close to UT Tyler campus."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay. Hotel was clean, quite and well kept. Breakfast was great and loved the cookies.
Genuine Expedia guest review
Other trip Aug 19, 2014
Janice
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff at the hotel was very nice, Breakfast was good. We did have a hiccup with the air conditioner in that it was leaking on the carpeting. All they did is give us towels to put on the floor. I hope they got it fixed. They have a shoe shine man that is GREAT! Take all your leather shoes if you stay there :)
Genuine Hotels.com guest review
1 night trip Aug 15, 2014
CK
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was very spacious. Bed was very comfortable. Very impressed appeared to be new. Nice breakfast buffett.
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice indoor pool for the kids to enjoy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at this hotel because it had an indoor pool for the kids to play in while we were in Tyler, TX. The hotel staff was nice and courteous and they also had a really nice breakfast buffet. I would recommend this hotel to anybody that was looking for a clean, quiet and overall great experience.
Genuine Expedia guest review
Other trip Jul 23, 2014
Damon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was very nice. I would stay again
Genuine Hotels.com guest review
1 night business trip Jun 22, 2014
Billy
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The A/C only had one setting....COLD. The toilet made a terrible noise when flushed. The bed sagged toward the middle, very uncomfortable.
Genuine Hotels.com guest review
2 night trip May 24, 2014
A Traveler
US
2.0 / 5Fair
"Not worth it"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
First off we changed our booking from king to 2 queens. Did not happen got a king with a horrible fold out couch with a disgusting mattress. No adjustment to our bill, the hotel blamed hotels.com. When they should have informed us at check in about this. And the rooms were all booked up. The king bed was hard as a rock. Not gonna bother again.
Genuine Hotels.com guest review
2 night trip May 24, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel is under construction. Rooms were very humid. Great customer service at the front desk.
Genuine Hotels.com guest review
1 night business trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed the pool and the hot tub, even though someone had put what I think was laundry detergent into the hot tub. The frothy soap bubbles were 3-4 inches high but I chanced it and rather enjoyed it! The room bed was very comfortable.
Genuine Hotels.com guest review
1 night trip May 4, 2014
S Green
US
5.0 / 5Outstanding
"Wedding Reception"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My brother had gotten married & he & his bride had a reception at a friend's farm in Tyler. The hotel was close by & everything was easy to get to. I would stay here a again.
Genuine Expedia guest review
Other trip Apr 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Will be going to Tyler more often!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was a breath of fresh air on the last leg of a road trip that took my wife and I to New Orleans, Fort Walton Beach FL, and Memphis. We stopped in Tyler on the way back, due to an event that I had to take part in and was this location of Holiday Inn Express wonderdul! It was the best hotel stay out of the whole trip, by far. We will be making more trips to Tyler, just because Holiday Inn Express Tyler made us feel at home.
Genuine Hotels.com guest review
1 night business trip Apr 11, 2014
Danny
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was tip top. Enjoyed our stay.
Genuine Hotels.com guest review
1 night trip Apr 3, 2014
a
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel!
Genuine Hotels.com guest review
1 night family trip Mar 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Location and Staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was in town for the South Mid West Regional Triathlon Championship and didn't bother to book a hotel until 2 days before. Great rooms, great staff, and was QUIET! Made going to bed at 9PM and waking up at 4:30 MUCH easier. They even went out of their way to set some lighter breakfast options (fruit, bagels, bread, yogurt, etc) out even earlier to cater to the large triathlete crowd who was staying with them. A+ service!
Genuine Hotels.com guest review
1 night trip Mar 29, 2014
Colin
US
5.0 / 5Outstanding
"Close to venue for gymnastics meet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was very clean, rooms was huge, breakfast left a little to be desired with powdered eggs, but overall a great place to stay.
Genuine Expedia guest review
Other trip Feb 24, 2014
Laura
US
4.0 / 5Excellent
"Good Deal"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was satisfied with my stay. The staff was very friendly and attentive. I just wish there was room service. However, I was able to drive to a restaurant near by for dinner. The hotel room was clean. I thought it was reasonabley priced. Overall, I thought it was great stay at an affordable price.
Genuine Hotels.com guest review
1 night business trip Jan 31, 2014
PJ
US
4.0 / 5Excellent
"In town for the Holidays"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I had previously stayed at a place nearby, but was unimpressed. Decided to go with this Holiday Inn Express and I am glad I did. I called them after booking online and asked for an early check-in, a noon check in was not a problem. In fact I ended up pulling in from North Carolina an hour early, still not a problem. The *Big* plus was even though there were a lot of people and a couple bus loads of kids, around 10:00 pm it got real quiet. Definitely will stay again.
Genuine Expedia guest review
Other trip Jan 3, 2014
Michael
US
4.0 / 5Excellent
"A great place to stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was my second stay at this hotel. The rooms are big and comfortable and the breakfast buffet is good with many choices. I stayed on the first floor during my first stay and it was quiet and comfortable. On my second visit we stayed on the fourth floor. My only complaint here is that the fourth floor smells like cigarette smoke. I will definitely stay here again, just not on the fourth floor.
Genuine Expedia guest review
Other trip Jan 1, 2014
Kat in Austin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room! I was there with my elderly dad and the beds, while very comfortable, were a little too tall for him.
Genuine Hotels.com guest review
1 night trip Nov 14, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great!!!!
Genuine Hotels.com guest review
2 night trip Oct 31, 2013
Shannon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent experience
Genuine Hotels.com guest review
1 night trip Oct 29, 2013
Michael
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We ask for some plastic eating fork? None available
Genuine Hotels.com guest review
1 night trip Oct 21, 2013
Sam Wilson
US
5.0 / 5Outstanding
"Close to university"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent but lobby could have offered access to chilled drinking water all day rather than only when breakfast juice machine was on. In additin the lobby snack shop should include popcorn. The price of the room was a tad costly for the area
Genuine Hotels.com guest review
1 night business trip Sep 24, 2013
A Traveler
US
3.0 / 5Good
"OK good"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Breakfast could be better. Spent about the same price in Sau Paulo, and they served with much better food besides creals and breads.
Genuine Hotels.com guest review
2 night business trip Sep 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was everything I expected from Holiday Inn. Very clean, comfortable, and quiet!
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
Satisfied Customer
US
5.0 / 5Outstanding
"Hotel survey"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
awesome
Genuine Hotels.com guest review
1 night trip Jun 10, 2013
Alan Hayward
US
5.0 / 5Outstanding
"Good place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What can I say? The hotel was everything it should be. Clean, quiet, and friendly.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Only one complaint"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice and clean. The room was comfortable and clean. I loved that we had a couch since we only had one bed. The breakfast was great.The only complaint I have is that we booked this hotel specifically because it was close to the testing center and the checkout wasn't until noon when testing would be done. Housekeeping was knocking on my door at 10 a.m. I think that if it is before noon they should for sure wait until you are checked out to try and clean it. Other than that it was great. The staff was great and welcoming.
Genuine Hotels.com guest review
1 night business trip May 3, 2013
Jenny
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed the hotel. Allowed us to check in early. Great breakfast.
Genuine Hotels.com guest review
1 night trip Apr 2, 2013
S
US
5.0 / 5Outstanding
"Top-Notch Service in a Clean, Comfortable Environm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cannot say enough about the staff, from the front desk to the housekeeping staff. They are all top-rated in my book. Have stayed in 5-stars that did not provide the prompt, personalized service that these folks did. The hotel was very conveniently located for my purposes, the room and public areas we used were all very clean and well maintained. I happily recommend this location for both business and leisure travelers.
Genuine Hotels.com guest review
3 night family trip Mar 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Visiting friends"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good hotel for the money.
Genuine Hotels.com guest review
2 night trip with friends Feb 22, 2013
glenn
US
5.0 / 5Outstanding
"v day getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a great spot to get away. The room was very spacious and the jetted tub only made it perfect for a great romance scene
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2013
eric
US
3.0 / 5Good
"Nice large comfortable rooms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Nice, large, clean, comfortable rooms! Very quiet. Lobby and elevators not very luxurious. Felt a bit like an express inn. Breakfast area just OK. Close to restaurants but in a rough area. Felt a bit overpriced.
Genuine Hotels.com guest review
1 night trip Feb 17, 2013
A Traveler
US
4.0 / 5Excellent
"Average"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nothing spectacular to mention about hotel. We ate breakfast there (included in price) & swam at indoor pool.
Genuine Hotels.com guest review
Trip with friends Feb 8, 2013
A Traveler
US
5.0 / 5Outstanding
"One day stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was a little hard to find but after getting there it was a great stay.
Genuine Hotels.com guest review
1 night trip Dec 14, 2012
Rmann
US
5.0 / 5Outstanding
"Clean , Great Breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very, very clean. nice indoor pool. great free hot breakfast.
Genuine Hotels.com guest review
1 night trip Nov 17, 2012
Mike
US
4.0 / 5Excellent
"Right Downtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a nice place. Great for an overnight stay.
Genuine Hotels.com guest review
1 night trip Nov 10, 2012
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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