All hotels in Tyler, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2421 E. S.E. Loop 323, Tyler, TX, 75701, United States of America, ‏‎855-239-9222
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4.4 / 5Excellent

Score breakdown (from 91 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.2
4.0 / 5Excellent
"comfortable room/relaxing"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The only downside to our stay were noisy children running up and down the hall at 9 pm.
Genuine Hotels.com guest review
1 night trip with friends Nov 10, 2012
paula
US
3.0 / 5Good
"Ok hotel for the money, good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for 6 nights-didn't care for the breakfast food offered but nice to have it available, the bed was not the greatest-could hear through the walls, although hotel guests were pretty quiet. Staff was very good. For the money not a bad value.
Genuine Expedia guest review
Other trip Nov 6, 2012
A Traveler
US
4.0 / 5Excellent
"Dated but nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Definitely a little dated but the staff was very nice and pleasant.
Genuine Expedia guest review
Other trip Oct 27, 2012
A Traveler
US
4.0 / 5Excellent
"Wonderful Little Town to Relax In"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was a pleasant "first time" experience. Our room was away from the elevator, very clean and cozy w/ the unexpected pleasantry of a couch. Bathroom was very clean, carpet clean, couch clean (not dusty). Room had a fridge, microwave and coffee maker. The guest services were nice! I would definitely stay again if this were the side of town I'd like to be closest to. We were just 5 miles from the mall, and several nice restaurants in the area. Easy access to several points of interest. If you'd like to get away for a weekend, this is a nice place to relax!
Genuine Expedia guest review
Other trip Oct 15, 2012
Mark
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very good and comfortable , Service was excellant,
Genuine Hotels.com guest review
1 night trip Sep 22, 2012
A Traveler
US
4.0 / 5Excellent
"Happy with our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My wife and I were very happy with the experience at your hotel. The facility was in great shape and the staff was friendly and helpful.
Genuine Hotels.com guest review
1 night trip Sep 2, 2012
Jerry
US
5.0 / 5Outstanding
"Perfect for UT Tyler visitors!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I were getting our daughter checked into her dorm at UT Tyler so the convenience of being "just around the corner" was great! The room was very comfortable and clean - pool was beautiful, unfortunately, we didn't get the opportunity to use it - staff was extremely friendly & breakfast was adequate & appreciated! We will be making your hotel our home away from home on our future visits to Tyler - Thanks!
Genuine Expedia guest review
Other trip Aug 20, 2012
Mary
US
4.0 / 5Excellent
"Ok Place to Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was clean, breakfast was hot and hearty. Pleasantly surprised about hot pancakes, waffles, biscuits, sausage, etc.The main complaint is a big one. The air conditioning wasn't as cool as it should have been in Texas with 100+ degree temperatures. Room was always slightly warm and even the lobby. The manager said someone adjusted the thermostat to 80 degrees!!!! and it was taking a long time for the property to cool down. Bottom line is if you are cold wear a jacket, otherwise I expect the property to be cold in the summertime.
Genuine Hotels.com guest review
2 night trip Aug 3, 2012
Mrs. Gunter
US
5.0 / 5Outstanding
"Great hotel for all"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great time. Friendly staff. Clean rooms. Comfortable beds.
Genuine Expedia guest review
Other trip Jul 30, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a nice hotel, just hard to get in and out of. That is representative of the town not so much of the hotel.
Genuine Hotels.com guest review
1 night business trip Jul 5, 2012
Lamiya
US
4.0 / 5Excellent
"Good place to stay, but not perfect"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed here because of a problem that left our home uninhabitable for a few days. The hotel was nice, and service was good. The only complaints we had were that the jacuzzi tub in our room wasn't very clean (we had to clean hairs out of it) and the ice machine on our floor didn't work, so we had to go down to the first floor just to get ice. Otherwise the stay was nice, internet worked great in the room, pool and hot tub were both very nice. I would definitely recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2012
D. G.
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I would stay again, nice location, fairly clean, good service. Breakfast could use some better choics but plenty of food if you like fattening stuff.
Genuine Hotels.com guest review
3 night family trip Jun 21, 2012
Amy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, clean room, nice indoor pool and spa.
Genuine Hotels.com guest review
1 night trip Jun 16, 2012
A Traveler
US
5.0 / 5Outstanding
"A very peaceful relaxing place to stay!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We would stay here again!!! Very comfortable stay and a very helpful staff!
Genuine Hotels.com guest review
1 night trip May 29, 2012
John
US
5.0 / 5Outstanding
"Our Trip to Canton and stay in Tyler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Three of my friends and I went to the Canton Fair Trade Days for May and stayed in Tyler for the evening and then went back to Canton the next day. If not for the wonderful stay at this Holiday Inn Express in Tyler and the great rest we got (as well as two wonderful free meals) we would not have been rested enough to go back. Thank you, Holiday Inn Express, you are tops and we will definetly stay with you again! Trish, Sheila, April and Yvonne.
Genuine Hotels.com guest review
1 night trip May 3, 2012
T. Ray
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Family reunion"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable rooms, nice beds with enough space for the family large rooms. It was quite, great breakfast that was ready early. Beds were very comfortable, we all slept well, it was quite in the room. I would recommend this Hotel to others. Great location, clean rooms. For the money I was satisfied. Nothing negative to say about the place. A good Holiday Inn Express.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Ole Salty
AS
5.0 / 5Outstanding
"Great Family Visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great, beds were great. I would recommend this hotel to anyone.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Salty
AS
5.0 / 5Outstanding
"Great Hotel in Good Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Could not find anything bad to say about this hotel. Staff was great at check in/out and gave us some restaurant recommendations. Room was large and comfy with plenty of pillows to find the one I liked. The breakfast was the same usual foods, which meet the needs, but lacks a little flavor which can be achieved by adding the hot sauce or gravy. As usual the rolls were the best and if they ever stop serving them, then I will find another place to stay. My wife enjoyed meeting the check in clerk Alex who had a great sense of humor.
Genuine Hotels.com guest review
1 night family trip Aug 13, 2013
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Dec 25, 2014
Carrie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Tony
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night business trip Nov 9, 2014
Racquel
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Sep 8, 2014
Kathy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jun 10, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 31, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 14, 2013
Tana
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 15, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Nov 2, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip with friends Nov 1, 2012
Rodney
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Oct 6, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Oct 6, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Sep 8, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 14, 2012
College mom
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jul 8, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Jun 29, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Mar 16, 2014
Tracee
AS

TripAdvisor reviews for Holiday Inn Express & Suites Tyler South

Overall rating:Based on 98 traveler reviews

Most recent traveler reviews:

Overall Rating
"Always a great experience! A must stay!"
04/30/15 MaryAlice2015 Tyler, Texas
Our son attends UT Tyler, which is just down the road from the hotel, so it is super conveniently located. We have stayed here numerous of times and it is always a great stay! Emily, at the front desk was so friendly and helpful and to our surprise we were upgraded to a Presidential Suite! The room was amazing! Definitely a must stay!
Overall Rating
"Very good stay!"
04/21/15 Sean B Humble, Texas
I stayed at this hotel for a business trip to Tyler in April. The front desk gentleman was very nice and helpful. The room was upgraded to a suite, which was really spacious. Room was up to date, with very modern décor. The bathroom in this hotel seemed a little bit small though, but it worked well. I would definitely stay here again. Cheers, Sean
Overall Rating
"Unwelcoming & Waited 45 mins for a room..."
03/06/15 Kelli8829 Houston, Texas
I had to wait 45 minutes for a room because the printer was out. These things do happen but the girl at the front desk (Cheyenne) was very rude, unapologetic for the wait, rolled her eyes and stated " This is a terrible way to start my weekend".... What about my weekend?! And professionalism? Not a good first impression.
Overall Rating
"Daylight robbery"
03/05/15 Johnthorold
My company had spent over a thousand dollars at this hotel only for our director to be charged $5 plus tax for a cinnamon bun, there were no signs saying what they charge for and then when they charged him they removed the breakfast. This hotel must really need the money!!
Overall Rating
"Great clean place to stay at in south Tyler"
02/04/15 alikarim Frisco, texas
Nice clean, well kept hotel to stay at. Close to the University area; but a little far from the Tyler State Park that we had intended to hike in. However, this was not a drawback, as we took some back roads to get to the State Park, which was very pleasant. Also, this place is not far from downtown Tyler where there is always something going on.
Overall Rating
"I was surprised."
01/24/15 CindiMc Stephenville, Texas
We have been at a number of conferences lately in Dallas & San Antonio. We stayed at upscale hotels, and they were fine. This week, we stayed at this Holiday Inn, and I came away impressed and happy. The decor was...hotel decor. What can I say? But the rooms were equipped with microwave, coffeemaker, mini fridge, and a DVD player. Old school, but just what we all needed to make our stay relaxed and fun. The breakfast buffet was clean and neat. My only suggestion is that they rethink the breads. Bagels and toast were hard as rocks, and disappointing. P.S. the staff members were thoughtful, engaging and polite - every single one of them, from the front desk to the ladies who clean the rooms.
Overall Rating
"A good place to stay!"
01/23/15 Rodney W Mesquite, Texas
We were working recently inTyler, and stayed at this hotel while there. This is the 3rd time we've stayed here. The rooms are comfortable and clean. The hot tub and pool are clean and welcome relief. The pool area looks like it has been upgraded since last year - it is very nice. Breakfast is good with coffee and juice, yogurt - regular and greek, milk, cereal, oatmeal, eggs, bacon, biscuits, gravy, pancakes, cinnamon rolls, etc. The personnel are friendly and anxious to help. They actually called our room before we could get through the door to make sure the light was working in the bathroom - which it was not, but they changed the bulb right then. The parking is on both sides of the hotel and is well lit. The hotel is close to Troup rd and there are plenty of restaurants and shops in the vicinity. We will stay here again in March when we come through on another working trip.
Overall Rating
"Out for the evening for a concert"
01/10/15 ANN M LONGVIEW
It was a very nice room, we were in the presidential suite??? the bed was comfortable and the bathroom looked as if it was clean till you saw the hairs between the toilet and the tub, wall paper was peeling from wall. The room was up front of the hotel and the traffic was very loud. Breakfast was the norm with a couple of different things but other wise is was nice but for $180 it should have been clean. The breakfast buffet area was very clean and neat.
Overall Rating
"The Decline of A Fav"
12/27/14 EJK5657 Naperville, Illinois
My extended family stayed here recently just after Thanksgiving as we gathered for the funeral of my father. I am the oldest of 7, all of us married and bringing our children. Over the 20 years my parents have been in Tyler we have stayed here MANY times. This time it was different: 1. Room not clean; former guests supplies still in the tub area. Asked room to be cleaned again and the aforementioned supplies STILL present. 2. Asked repeatedly for more towels as we had extra family members in each room (and were paying for that). Frustrating. 3. "Business Center" had no internet and the printer did not function; I was trying to edit my comments for my dad's eulogy. They were kind to let me print it on the "office computer", however and understanding. Now for two "bright" spots: 1. The woman making the breakfasts was very sweet and the food offered there was quite nice - there were so many of us in the area we went out to meet however. But that woman deserves a recommendation. 2. James the shoe shine man, is a delight and does a beautiful job for not much money. We have known him over the years and find him reliable, honest, and a true gentleman. I always give him a large tip in appreciation for...who he is as a man. So that's it. I do not believe we will be back at this hotel. Dr. K
Overall Rating
"Mostly good"
11/21/14 chext57 Lumberton,Texas
We stayed here for 4 nights while visiting family in Tyler. The location is quiet and there is ample parking. The grounds around the hotel are pretty with neat and well kept landscaping. The staff at this location are all very nice and willing to help in any way they can. The lady keeping the breakfast buffet neat and fresh does an incredible job! Great breakfast also! The room was nice and we felt comfortable in it. The mattress was very comfortable! We had a problem with the shower/faucet diverter valve not transfering all the water flow up to the shower head. About half the water flow was still going down into the tub. We switched rooms the next day with no problem. On a separate note, when we returned home I got a charge on my statement for a reservation for the week previous to this one that I had canceled in favor of this week. When I first called the front desk about it, the young lady said that she did not see that charge but after checking with my CC company and finding out for sure that it was that particular hotel, I called back and then they found the charge in error and accepted responsibility and issued me a credit. We enjoyed our stay here and there was even enough room to get my 4 mile run in around the hotel parking lot. We would not hesitate to stay here again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews