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Hyatt Regency Jacksonville - Jacksonville

30.323866, -81.655452
3.5 stars
225 E Coastline Dr, Jacksonville, FL, 32202 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $114
available on 06/23/13
Price Match Guarantee
4.3 184 5

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    Hyatt Regency Jacksonville
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    1 room,  2 adults 
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    Landmarks near Hyatt Regency Jacksonville

    • Jacksonville Landing Hotels - Jacksonville 320 yards
    • Jacksonville Museum of Modern Art Hotels - Jacksonville 730 yards
    • Jacksonville Symphony Orchestra Hotels - Jacksonville 760 yards
    • Friendship Park Hotels - Jacksonville 780 yards
    • Jacksonville Historical Center Hotels - Jacksonville 790 yards
    • All landmarks in Jacksonville

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    Overview of Hyatt Regency Jacksonville - Jacksonville

    Location.
    Situated in the heart of Jacksonville, Hyatt Regency Jacksonville is close to Jacksonville Landing, Jacksonville Museum of Modern Art, and Jacksonville Symphony Orchestra. Also nearby are Museum of Science and History and Cummer Museum of Art and Gardens.

    Hotel Features.
    Hyatt Regency Jacksonville has an outdoor pool, a spa tub, and a sauna. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). This 3.5-star hotel features business amenities including a business center, small meeting rooms, and a technology helpdesk. This business-friendly hotel offers a restaurant and a bar/lounge. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a fitness facility, multilingual staff, and gift shops/newsstands. Onsite parking is offered for a surcharge.

    Guestrooms.
    The 963 air-conditioned guestrooms at Hyatt Regency Jacksonville include iPod docking stations and coffee/tea makers. Beds have signature bedding and down blankets. wireless and wired high-speed Internet access (surcharge) is provided. Televisions are equipped with premium cable channels and pay movies. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and wake-up calls. Housekeeping is offered daily.

    Image of Hyatt Regency Jacksonville, Jacksonville
    4.3 out of 5 Excellent (184 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    There was a mix-up with reservations - oversight quickly corrected. Service and amenities were above the norm. by Lynne  from Jacksonville, FL - Hyatt on 05/29/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $114
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe 1 King

    Deluxe 2 Queens

    Business Plan 1 Kng

    Premier 2 Queens

    Premier 1 King

    River Vw Dlx 2 Queen

    Business Plan 1 Kng

    Business Plan 1 Kng

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 35
    • Minimum check-in age is: 21

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 19
    • Patio
    • Restaurant
    • Swimming pool - outdoor
    • Total number of rooms - 963
    • See more facilities
      • Self parking (surcharge)
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Daily housekeeping
      • Down blanket
      • iPod docking station
      • Pay movies
      • Premium TV channels
      • Refrigerator (on request)
      • Shower/tub combination
      • Signature bedding
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Security guard
    • Self parking
    • Spa tub
    • Tour assistance
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Concierge services
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
      • Parking (surcharge)
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Trellises Restaurant - Overlooking the St. Johns River, this casual restaurant offers a la carte dining, along with a sumptuous buffet breakfast served daily. The menu features creative seafood and regional specialties.

    JAXX Sports Bar - Guests can enjoy appetizers, daily drink specials, or select regional specialties from the full menu. Five plasma TVs show sporting events. Open from 5 PM to 1:30 AM.

    Currents Lounge - Guests can stop by for Starbucks coffee in the morning, dine from the full menu or have cocktails and a light bite in the afternoon, and relax with specialty drinks and desserts in the evening. Four plasma TVs and complimentary wireless Internet access are available. Open from 6 AM to midnight.


    Einstein Bros. Bagels - Open 6 AM-3 PM daily (subject to change) for breakfast and lunch.

    Recreation

    The Jacksonville hotel has a rooftop outdoor splash pool with a sundeck, spa tub, and lounge chairs. A fitness center overlooks the St. John's River and includes stationary bikes, treadmills, free weights, a weight machine, towels, water, a TV, and a sauna.

    The Atlantic Ocean and Jacksonville's white-sand beaches are within 20 miles of the hotel. Golfing at the world-famous Sawgrass Oceanside Course is 22 miles away.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Boat launch nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 15 per day (in/out privileges)
    • Valet parking fee: USD 20 per day (in/out privileges)
    • Pet fee: USD 50 per room, per night plus USD 75 one-time cleaning fee
    • Deposit: USD 50 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Jacksonville, Florida, United States
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    30.323866, -81.655452
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    Area map

    A short guide to Downtown Jacksonville

    Jacksonville, Florida’s largest city, is home to three companies on the Fortune 500 list. It is the largest city in land area in the contiguous U.S. Jacksonville Landing, a popular attraction for tourists and locals alike, is home to retail stores, restaurants, and bars. Municipal Stadium is home to the Jacksonville Jaguars football team.

    see all hotels in Jacksonville

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Jacksonville Landing - 300 yards
    • Downtown Jacksonville - 300 yards
    • Jacksonville Museum of Modern Art - 700 yards
    • Jacksonville Symphony Orchestra - 800 yards
    • Friendship Park - 800 yards
    • Jacksonville Historical Center - 800 yards
    • Alexander Brest Planetarium - 800 yards
    • Museum of Science and History - 800 yards

    0.50 - 1.0 mi

    • Veterans Memorial Wall - 1500 yards
    • Karpeles Manuscript Library Museum - 1600 yards

    3.0+ mi

    • Jacksonville Craig Municipal Airport (CRG) - 8.4 miles
    • Jacksonville Intl. Airport (JAX) - 12 miles
    • St. Augustine Airport (UST) - 31 miles
    All hotels in Jacksonville, Florida, United States
    Reviews
    • All (184)
    • Business (37)
    • Romance (6)
    • Family (15)
    • Friends (17)
    • Other (109)
    4.3 / 5
    Excellent

    Score breakdown (from 184 reviews)

    • 5.0
      (93)
    • 4.0
      (65)
    • 3.0
      (14)
    • 2.0
      (9)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 4
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    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    May 31, 2013
    Everett g
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "close to venue (jazz fest.) convenient to sights"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    There was a mix-up with reservations - oversight quickly corrected. Service and amenities were above the norm.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    Lynne
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "beautiful location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    We were supposed to be in a discounted room, but I would have not liked paying full price for it. I have been in hotels with nicer decor and more amenities for a lot less money. The counter in the bathroom looked like it had had acetone spilled on it. The restaurant was over priced but the dinner was delicious. The staff was friendly and courteous. […] Had a wonderful walk along the river. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Barb
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your business and hope you will stay with us again.
    2 night romance trip in May 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    3.0 / 5
    Good
    "Needs a refreshing!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    Hotel needs to be upgraded! Probably the result of too many Florida-Georgia Football Games!
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your feedback and hope you will stay with us again.
    1 night business trip in May 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Close to the venue I was attending"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Easy check in. Walking distance to downtown events. Had to pay to park, which is dumb. Also, there was no fridge. I haven't stayed anywhere in 10yrs that hasn't had a fridge. This is NOT a cheap place. A fridge and microwave would have been expected, so read your amenities carefully. We didn't ever make it up to the pool. Also, no free WiFi. Nice staff, […] great view, but I have paid less and gotten more. Might stay there again if I return for an event, or I might save 50 a night and stay on the other side of the river, and drive over. Read more
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. I apologize for any inconvenience you received during your stay. We appreciate your business and hope to see you again in the near future.
    3 night family trip in Apr 2013
    jana
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Welcome to Rockville"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel. Awesome view if you choose the river side!! Staff all were very nice, restaurants in the hotel were convenient since we didn't want to travel too far from the hotel, but pricey. Would stay there again!
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for your review of Hyatt Regency Jacksonville Riverfront. I am pleased to read you enjoyed our friendly staff and amazing view. If your travel plans ever bring you back to Jacksonville, we hope you will stay with us again.
    2 night trip with friends in Apr 2013
    Erik
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Talk About a Room With a View!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Spend the extra $30 & upgrade to a river view room; you'll be glad you did.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Hyatt Regency Jacksonville Riverfront does have the best views in town. I am glad you were able to enjoy it as well. Thank you for choosing Hyatt.
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Service, Comfort, & a VIEW!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I love staying @ the Hyatt Regency Jacksonville. I am in the area several times per year (sometimes even per mont) and this location has become my go-to. No matter how busy they are the attendants are always so helpful. Terrence (chief valet/greeter) is so funny and upbeat. He doesn't get frazzled and is always smiling. I adore a hotel where the staff […] speak to you as you're going through the halls. The Hyatt Regency gets my vote on service alone. Read more
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for your positive feedback regarding our service. At Hyatt Regency Jacksonville, we strive to provide exceptional service and it looks like we delivered just that. We appreciate your loyalty and look forward to your next stay with us.
    1 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff was very accomadating. From the desk clerks to the valets, and the bell hops to the restaurant staff, I and my family had an extraordinary visit. The room was very clean and updated. Located along the riverfront, great for morning walks. Gorgeous open aired pool on the roof. Only about 15 minutes to the beaches
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville I am glad you and your family enjoyed your stay at Hyatt Regency Jacksonville Riverfront. We appreciate your business and hope you will stay with us again in the near future.
    2 night family trip in Mar 2013
    Doug
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your business and hope you will stay with us again.
    1 night family trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    1.0 / 5
    Poor
    "$40 Breakfast"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Location is the only thing this place has going
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. I’m sorry you felt the price of our breakfast was too steep. We appreciate your business and hope you will stay with us again.
    Business trip
    Apr 22, 2013
    Joe
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Very conveniently located to everything."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hyatt is a very short walking distance to the Landing & the Arena. Very clean, great staff. Although not too happy to spend that much on a room and still have to drop more money to park in their garage.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for choosing Hyatt Regency Jacksonville Riverfront. I am glad you enjoyed our location, great staff, and cleanliness. I am however sorry you were unaware of the cost to self-park a vehicle. Jacksonville is like other cities, in which parking is not complimentary. We appreciate your business and hope you will still stay with us in the future.
    1 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your business and hope you will stay with us again.
    Trip with friends
    Apr 17, 2013
    Des
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was great, however, the food was not. I would think that a hotel of this class would have much better tasting food than I experienced.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. I apologize for any inconvenience you received during your stay. We appreciate your business and hope to see you again in the near future.
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your business and hope you will stay with us again.
    Business trip
    Apr 7, 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Great Stay in Jacksonville! Beautiful View!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Our room was very comfortable. The view was beautiful. We had a good time at the beach and people were friendly. The hotel staff was wonderful and accomodating. It was perfect until the cleaning service knocked on our door at 8:30AM after a long night out at a concert. Check out is not until 11!
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for your feedback. I am sorry for the inconvenience you received the morning of checkout. We appreciate your business and hope you will give us another try.
    2 night trip in Mar 2013
    Melinda M
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    the hotel look nice out side, water front nice view and pretty swimming pool on roof top but lot dirt under bed and had a bad smell in the hotel.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. I appreciate your feedback and hope you will stay with us again.
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for choosing Hyatt Regency Jacksonville Riverfront! We appreciate your business.
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Riverview"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I purposely picked this hotel to complete a night photography assignment over the river. The view of the skyline and main street bridge was perfect. The proximity to other attractions and restaurants was also very good. The rooms were clean and the staff was pleasant.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville We are so glad you were able to complete a photography assignment while enjoying our amazing hotel. Hyatt has the best views in all of Jacksonville and I am glad you were able to enjoy it. If you are ever in need of completing another assignment, just let us know. We hope to see you again soon.
    1 night trip in Mar 2013
    Steve
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We are pleased you enjoyed your stay with us. See you soon.
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for your review. We would love to know how we could have made your stay even better. Thank you for your business and we hope to see you again soon.
    2 night business trip in Mar 2013
    Mango
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Not close to much shopping
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate you business and hope to see you again in the future.
    Other trip
    Mar 21, 2013
    Kathy
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Front desk very helpful.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. I am glad to see our front desk staff was able to assist. If you are ever back in Jacksonville we hope you will stay with us again.
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent service!
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville We are so glad you enjoyed our excellent service. We take great pride in ensuring all guests have a wonderful stay. Thank you for choosing Hyatt Regency Jacksonville and we hope to see you again soon.
    1 night trip in Mar 2013
    Kathy
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for the perfect 5! We are so glad you enjoyed your stay at Hyatt Regency Jacksonville Riverfront. We hope to see you again soon.
    2 night trip in Mar 2013
    aaron
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Professional Staff; beautiful ambiance"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent. Thanks.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for choosing Hyatt Regency Jacksonville Riverfront. I am glad you enjoyed our professional staff and amazing views. We hope to see you again in the near future.
    5 night business trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Great accomidations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here for the Amelia Island car show, and although it was an hour away it was a great hotel. Good food, nice room, spectacular view of the river.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for a perfect five. We are so glad you enjoyed your stay with us and hope to see you back again soon.
    2 night trip in Mar 2013
    Marty
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Mar 12, 2013
    TJ
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I thought this place was great. The staff was friendly, the rooms were clean and comfortable, and we had a nice view of the city. My only gripe, is they have soft water. But, in my experience, most hotels have this same issue.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Arryn
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Hope to Return."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location. Great staff. Beautiful views. Hope to return.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for choosing Hyatt Regency Jacksonville Riverfront. We are pleased you enjoyed our great location, staff, and amazing views. We appreciate your recommendation and hope to see you soon.
    Other trip
    Feb 16, 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Close to Everbank Stadium"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great with the hotel with the exception of the food. We dined in the restaurant Saturday evening. The food was bland and way over priced. Our order consisted of a club sandwich, quesadilla, bowl of soup a smoothie and tea. The bill was $48.00. The food was bland at best and made the $48.00 bill seem even that much more outlandish. Eat […] elsewhere during your stay. Oh yea, don't make the mistake of drinking the $4.00 bottles of Aquafina in your rooms either. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Chris
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "A very fine hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I dislike having to pay $15 per night to park my car.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront over Christmas. We appreciate your business and hope you will stay with us again in the near future.
    4 night trip in Dec 2012
    xmas traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Christmas in Jacksonville"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All of the hotel staff were very pleasant and accomadating. We were in Jacksonville visiting our son for Christmas. I planned a Christmas eve get together in our lovely room but I wanted something festive to brighten up the room. The hotel was kind enough to send up a wreath and it really helped set the Christmas mood.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront over Christmas. We are so pleased you enjoyed our wonderful staff and accommodations. We hope you will stay with us again in the near future.
    Other trip
    Dec 30, 2012
    Karen
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Perfect location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    We stayed here one night as we were going to the football game. The location is excellent! You can walk to the stadium or take a boat taxi (fun). The room was smallish and other than the desk chair had no additional reading chair or table (my husband's complaint). Fun Sunday brunch. The staff was friendly and the atmosphere was fun and upbeat.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront for a Jaguars home football game. We are glad you enjoyed our excellent location and amazing staff. We hope to see you again in the near future.
    Other trip
    Dec 26, 2012
    NH Homebody
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Would be much better if they didn't scrimp"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Building is 4 star, bubbly eager staff, put off with no fridge, $4 "courtesy" waters, $4 coffee stand downstairs vs complimentary - I agree with 3.5 star rating.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your business and hope you will stay with us again in the near future.
    Other trip
    Dec 26, 2012
    Mike
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Beautiful hotel with views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience from the time we arrived until checkout. After we checked out, we realized we left something in the room, no hassle, within minutes we were able to get back in the room, and our iPad was still there.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for your positive comments regarding your stay at Hyatt Regency Jacksonville Riverfront. Our staff takes great pride in providing authentic hospitality. If you are ever back in Jacksonville, we hope you will stay with us again.
    Other trip
    Dec 26, 2012
    Pat
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront!
    2 night trip in Dec 2012
    Jessica
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate the 5 stars.
    1 night trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Enjoyed My Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My room was perfect for my two-day business trip. Staff is friendly and hard working. I was in town for a ULI meeting and I could not have picked a better hotel.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for your wonderful review of Hyatt Regency Jacksonville Riverfront. We are so glad you enjoyed all aspects of your stay. We look forward to your return.
    Other trip
    Dec 13, 2012
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel, friendly service and great location
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for the positive comments regarding your stay at Hyatt Regency Jacksonville Riverfront. We are pleased you enjoyed are wonderful staff and great location.
    2 night trip in Dec 2012
    jerome
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Pretty Nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a good place to stay in the downtown Jacksonville area. I found it to be better than the Omni down the street. They gave us a free upgrade to a river side room, which had a great view. I also liked that the window actually opened, unlike some hotels.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. We appreciate your positive comments regarding your stay. We hope to see you again in the near future.
    2 night trip with friends in Dec 2012
    JC
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hyatt Regency Jacksonville Thank you for staying at Hyatt Regency Jacksonville Riverfront. Based on the number of stars it looks like you enjoyed your stay with us. We hope to see you again in the near future.
    1 night trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    We were in Jax visting with family and got a great price on the room. The room was a bit dated, but very nice and clean. The lobby is first-class and the breakfast was very good, albeit a slight bit pricey. We would definitely stay at this hotel again.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    DM92
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Hyatt Regency Jacksonville - Jacksonville
    5.0 / 5
    Outstanding
    "Best in Jacksonville"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We actually transferred hotels in the middle of our vacation. Great move & even better hotel.
    Genuine Expedia guest review
    Response by Hyatt Regency Jacksonville Thank you for the honor of 'best' in Jacksonville. We take great pride in providing authentic hospitality and it looks like we delivered. If you are ever back in Jacksonville we hope you will chose again.
    Other trip
    Nov 7, 2012
    A Traveller
    US
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