The service personnel were flexible & personable. The room was clean & the beds comfortable. I plan on staying there again.Genuine Hotels.com guest review
We got in at 10pm and were given a room someone else was in! When we dragged our 3 sleepy kids back down to the front desk clerk and told her we intruded on someone else's room she said nothing! Never an apology. We were then given the handicap room in the front lobby next to the coke machine. After 10 minutes of hearing coke cans crash down and the […] front door buzzer go off I finally went back to the desk and told her she would have to get us another room. She again without apology gave us a room right next door to the original room she gave us the first time. Needless to stay we will never stay there again. The morning person was more polite but when I explained how useless the girl from the night before was he made no attempt to accommodate for the inconvience and simply stated "I wish I had been here to help you instead of her". Read moreGenuine Hotels.com guest review
Dirty Bed sheets and Pillow cover. Overall very very poor. No coffee maker in the room.Genuine Hotels.com guest review
The customer service in this service is unrealistic! I got a call at 2am asking about how many people were staying in my room. I was told I couldn't have guest after 11pm and if I had guest during the day time I would be charged for an extra gusest if they stayed longer than 5 hours! The manager was very rude and disrespectful and wasn't listening to […] anything I had to say. The room smelled of smoke and the sheets were nasty! I checked out a day early and was told I was stilled going to charged for both nights because I booked through hotels.com. If you want to be treated like a teenager with a curfew and be disrespected then this is the hotel for you! Read moreGenuine Hotels.com guest review
As soon as I got settled I went to the bathroom and the toilet flooded. Got in the shower black stuff started coming out of the cracks of the walls. I'm assuming bc the bathtub has probably never been cleaned thoroughly. Also the water in the tub wouldn't go down the drain instead rust dirt was coming up through the drain. The staff wouldn't give me […] a different room. They were not very friendly instead of speaking they looked at u like u are crazy. I will never stay here again. And wouldn't recommend anyone to stay here either. Read moreGenuine Expedia guest review
"Convenient to hwy, food, bowling"
A little tricky to get to, we drove right past at first. Our room was ok, but was adjoining (we didn't request and there were no others in our party)and that was awkward. I wish I had known and I would have chosen another room. The drains were rusty and the spa tub was kind of grungy (the spa tub was the main reason I selected this location). The hotel […] was near walmart, starbucks, and a huge bowling alley that was very busy till late - fortunately we didn't hear any noise. There were local nearby restaurants that were highly rated on yelp! and the overall neighborhood seemed nice. The front door locks after dark, which was a little concerning to me. But the employees were nice enough. Light continental breakfast. Flat flat pillows. Read moreGenuine Hotels.com guest review
"Disgusting hotel... great location"
it was a horrible experience the hotel was horrible service. Room was horrible disgusting wasn't clean apparently the room they gave me was a non-smoking room but had burn marks & smelled of smoke looked nothing like the pictures on hotels.com. Rude employees Mexican front desk female was over worked had 3 different jobs & couldn't seem to do one right. […] asked to speak with the manager on three occasions throughout my stay and he got no reply back manager never was onsite manager never called back. no call back from his voicemails left for him & after the horrible stay they had the nerve to try & charge my credit card for a deposit 5 days after my stay ended. no reply still from the manager on the unauthorized transactions would never stay with them again Read moreGenuine Hotels.com guest review
"Best for the buck"
Jacuzzi bath in the room Loved it!Genuine Hotels.com guest review
"very small and outdated"
For the price I could've had a much nicer and bigger suite right down the streetGenuine Hotels.com guest review
The bed every time he turned or try to get comfortable some wood underneath with pop and also lied about over the bed holiday was Flickr.Genuine Expedia guest review
"Simple but great."
Pleasant stay. Clean hotel. No frills. No complaints.Genuine Hotels.com guest review
"For SMOKERS Only"
Hotel only had smoking rooms. My son and I had to open the window to outside weather conditions to overcome the smell of smoke. Hotel staff was not helpful at all. Hotels.com offered to move us to another hotel at the same rate, but given the time of night and the distance to the substitute, we decided to "rough it." Would not repeat this mistake.Genuine Hotels.com guest review
"It was definitely not what I've expected"
The room looks like a mini dorm room. it was a nice size for a single person. "micro"tel. hehe cute. The towels and sheets were all stained, which was disgusting. I had to use personal items to cover over them to even try to sleep. The staff did not changed the sheets like they should have during the days of my stay. There were people looking in cars […] when I was there. I never felt so unsafe during a stay until now. Read moreGenuine Hotels.com guest review
"Great price, location, and Staff"
Bed linen had stains..tub was dirtyGenuine Hotels.com guest review
"Not worth the money unless u get a deal"
Cons: dirty bed linen, extra charge for another blanket, dirty tub & sink in bathroom, have to return old towels urseld if want new ones. Pros: muiltple resturants & shopping nearby, walmart in walking distance, interstate close.Genuine Hotels.com guest review
Booked nonsmoking for wife's health reasons, given smoking and told since booked thru Expedia not guaranteed. Unable to confirm if nonsmoking will be available for remainder of stay. Had a visitor greet me in the morning( huge cockroach). Checked out and stayed at another hotel near by. Told by front desk that they can not issue refund. Checked in around […] midnight and out at twelve-thirty and they could not even give an late check out. Read moreGenuine Expedia guest review
The room was dirty, the jacuzzi didn't work, and had dirt floating around in the water and private hairs. There were people above our room stomping from 9pm until 2am. I told the lady at the front office several times but she did nothing. I will never go back there again!Genuine Hotels.com guest review
"You get what you pay for"
I'm not really complaining about the hotel, but it wasn't a home run. You pay $50 a night and you have to expect certain trade offs. The walls are thin and transmit some sound and they still allow smoking so the rooms stink. The maids only make the bed, they aren't going to look around the room and clean up after you. However, the bed was clean, the […] AC worked well and no one bothered us. For $50 I call that fair. Read moreGenuine Expedia guest review
Definitely great price for average room quality in this location. Well maintained, secure and quiet. Sheets do have yellow stains on them like many reviews have pointed out. Water in shower was nice and hot, breakfast was good. Overall, a good deal for the price. Recommended.Genuine Hotels.com guest review
I will come back again .the service was fantasticGenuine Hotels.com guest review
We've stayed at this hotel before and we've never been disappointed. Staff was really nice, room was nice and clean. Will be staying here again when we come to town.Genuine Expedia guest review
We did not stay the 2nd night. It's was horrible. There was screaming during the night, we could not close our door. We put a chair against the door. We did not feel safe at all. We had to rent a room at another hotel the second night. I feel we should be refunded our money. It was not satisfactory at all. I probably never use hotels.com againGenuine Hotels.com guest review
Room was very clean, with fridge, microwave, coffee pot.. and loved the jacuzzi tub!Genuine Hotels.com guest review
"It was cheap and decent"
The rooms are decent and clean. But the breakfast okay...very small selection.Genuine Expedia guest review
"So-so, Let down"
Pictures of hotel And room disappointing in person.Genuine Expedia guest review
"Not what I expected for a Wyndham hotel chain"
Got to hotel around 9:00pm to check in lobby door locked , no one at front desk. Used the buzzer no answer called it rang and rang . 15 min we stood trying to get in before someone finally buzzed us in .frustrating . Room was ok but they gave me a handicap room that had adjoining room the the loud guys next door we're terrible so finally asked to move […] us and after repeated talks with her she put us in a different room. Which was the right thing to do. I will be really careful trusting a hotel that's supported by Wyndham ! Read moreGenuine Hotels.com guest review
I was very disappointed in the hotel,they must have changed management because the service was bad. The hotel smells of smoke all though the place their ventalation is horrible. Our sheets had black marks on them and my bathroom light had a mind of its own. It came on when ever it felt like it. And most of all who locks their lobby entrance door at […] 6pm really that was crazy because half the time the room key they give doesn't work well with the key pad on the door.I will definely not be going back any time soon. Read moreGenuine Hotels.com guest review
"Nicer than the price reflects"
I know you get what you pay for, but in this case we received more than we paid for. We traveled with our three family members and with another family of four. Everyone was happy.Genuine Expedia guest review
"Terribly built hotel! Not worth it!"
At first glance the hotel looks like it is brand new. First the girl in front is unfriendly and do not know how to say please and thank you, like I do! Get to room, looks new and smells overly clean with a strong bleach smell that burns your nose hairs off. We got relaxed and all seemed well until it was time for bed! We found out that this hotel was […] built on an ancient burial ground, lol, Why you ask. Well I guess when they built this hotel they did it very cheaply because you could hear EVERY noise that came from all other rooms, whether it was up, down etc... Any time that the people above got up to use the restroom etc... it sounded like a dinosaur was walking upstairs. You could hear every flush, step and sneeze. The hotel does not have adequate sound-proofing and it makes it hard to relax and fall asleep. Read moreGenuine Expedia guest review
"You get what you pay for."
The rate was cheap and I guess you get what you pay for. The non-smoking room we were put in smelled so strongly of smoke it stank up the clothes in our suitcases. Had a roll out couch, but no extra blankets or pillows. Other than that it was Okay. I would not stay there again.Genuine Expedia guest review
"Find another hotel"
The hotel smelled like year old cigarettes. The couch in the room had stains all over it as did the carpets. There was no remote for the television and there were only two pillows which were about the thickness of rice paper.Genuine Hotels.com guest review
You get what you pay for!!!!!! We arrived to the hotel at noon, the receptionist said she cannot check up in until 3pm. I have a tired sleepy toddler and that did not make a difference to her. Finally we returned at 3pm to check in, when we arrived to the room it is NOTHING LIKE WHAT IS ADVERTISED ONLINE!!!!! We requested a roomwith a king size bed, […] but we got a room with a double bed. On one bed the sheets were stained. After 9pm the front doors are locked, you have use your room card get buzzed in. Overall a 2!!!!!!! Read moreGenuine Hotels.com guest review
The room wasn't as updated/nice as I was expecting. The carpet around the kitchenette was nasty and had crumbs and the bathroom walls had water damage/poor repair work. The bed linens were clean but the pillows were less than comfortable.Genuine Expedia guest review
"Great value at a nice clean hotel."
What a great value for the price. Nice clean hotel, the price is right, I have stayed here 6 times for two nights at a time everytime travel to this area is required. I always book a queen suite which gives me a nice sitting area to relax in the evenings. I would highly recommend this hotel to anyone needing to stay in the area. I am a big breakfast […] person and this hotel has a nice breakfast, not just a cereal bar. I give it an A+++. Read moreGenuine Hotels.com guest review
manager was bent on collecting extra money for staying after 12.00pm. otherwise stay was fairly okGenuine Hotels.com guest review
"Enjoyed my stay!"
Clean, comfortable, couldn't beat the price for room accommodations. Would definitely stay again!Genuine Hotels.com guest review
Service was good, but overall the hotel was poor. Food was poor also.Genuine Hotels.com guest review
"No Satified at all"
it was awfull hated it the gut at desk was a jerk i will never stay at this hotel ever again and i will never recommend it to any of my friendsGenuine Hotels.com guest review
All the steel tissue holders were rusty, including the towel rack. The molding of the door was also dirty/rusty, needs repainting. They need to change these. What I liked was the affordable hotel price, the location (close to where we needed to be) with Wi-fi and breakfast included! Overall it was an okay stay (for the price).Genuine Hotels.com guest review
"It was alright"
Nothing special just a simple place to stay at for the weekend.Genuine Hotels.com guest review
Room was small. The room itself seemed clean but the towels were stained and they didn't give you enough. We requested more but weren't delivered - had to go the desk to finally get them. The staff was not rude but very indifferent, didn't seem like they care one bit about their guests. Breakfast was a joke. a few packages of preservative filled cinnamon […] rolls and stale bagels. AC made the room smell musty. It looks like an older property that they tried to do some minor improvements ie paint, carpet, but it still seemed like putting lipstick on a pig. Disappointing - didn't hate it but wouldn't stay there again. Read moreGenuine Expedia guest review
"Get what you pay for"
Room was a suite, yet smaller than a normal room elsewhere . The name by Wyndam did it's job... Sucked me in thinking it would be nice... Wrong. It stunk , a banana peel left in the trash rotting, and unfriendly woman at the front desk. Need I say more? Spend your 85 dollars wiser than I did.Genuine Hotels.com guest review
Hotel's location was very convenient to restaurants, mall and business needs.Genuine Hotels.com guest review
its affordable no deposit and conveniently located by both a bowling alley and the highway seems like and industrial neighbor hood no strange people walking at night or nothing car and belonging where safe breakfast is alright if u like waffles only and coffee, i would stay here againGenuine Hotels.com guest review
The room we got for the price was not bad. It was much smaller then the picture used in the advertisement.Genuine Expedia guest review
We stayed in this hotel for 1 night to attend a wedding in the area. The hotel was acceptable. The room was clean and comfortable. The breakfast and service needs some improvement. We had to ask for milk a couple of times since they only provide a limited supply every time and the person taken care of it was not watching what was needed since she was […] also taken care of the front desk. Continental breakfast was too basic with only cereal and bread. Waffles were available but not fruit or yogurt. Overall it was good. Read moreGenuine Hotels.com guest review
"Great for the money!!"
My husband and I stayed here for a little weekend "staycation" and found it to be well worth the money.Genuine Hotels.com guest review
I picked this hotel because of location and unfortunately you get what you paid for. The sheets and towels were so thin that using a piece of paper would have been move absorbent. It was quiet so that part was a plus, but staff was not very friendly and just overall condition was poorGenuine Hotels.com guest review
We have stayed in Microtel's before, and this by far has been the WORST hotel!!! The customer service was obnoxiously rude!! I would not recommend this specific hotel for anyone!!!!!Genuine Hotels.com guest review
It will do the job for a night. The room are very small. It was just somewhere to lay my head for the night. The bed was really comfortable though. Sheets was super white.Genuine Expedia guest review
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