"Comfortable stay near Westbahnhof station"
The hotel was in the process of conducting renovations so it didn't quite have the appearance of a 4-star hotel in the lobby. The rooms were clean, and comfortable. We did need to ask for extra pillows for the bed since the pillows are a bit flat. The staff were good, too. That said, we didn't spend much time in the hotel room. The hotel provided a […] transit pass for the duration of our stay, which was an absolutely wonderful touch. I would return just for that and the location alone. The hotel is 2 minutes away from the tram and one of the major train/metro stations, Westbahnhof. Most of the major tourist sights are not more than 3-5 stops away. Super location. I only have two comments for improvement. First, upgrade the internet connection to high speed; this isn't 1997. The WIFI only worked in the lobby, and it was super slow. The connection disappeared in the room. Second, upgrade and add extra pillows. It makes a world of difference. Read moreGenuine Expedia guest review
"Close to the East Banhoff!"
It is Modern, clean and well located hotelGenuine Hotels.com guest review
"Nice, helpful staff"
I was traveling with friends and needed to stay overnight to catch the flight back to the USA. The room we had a strong smoking smell. We requested another room, no problem. We got it. The receptionist was very accommodating. The hotel is very close to the train station.Genuine Hotels.com guest review
"Nice hotel near main station"
Staff was helpful, they had our room ready when we arrived even though check in wasn't for a few hours. Hotel was easy to find even though there was construction in the area. Everything was clean and although we did have a few problems with the wifi the hotel staff was very helpful and helped us to fix it.Genuine Expedia guest review
"Close to Wien Westbahnhof, Clean and Comfortable"
The location is very close to the Wien Westbahnhof. As standard with InterCityHotel, they give you a complimentary pass for the local public transit during your stay, saving you some money. I had the "small apartment" for 3 people, was comfortable and big enough. The extra bed was a fold out couch, but was comfortable with a solid platform. Was an odd […] size, under 180cm (6 feet) long, so feet reached past the end. Bedroom was very large. Room overlooked the street, which was loud withe windows open, but quiet with them closed. Does not appear to have air conditioning though, so noise may be a problem in the warm months. Bathroom was very clean. Would stay here again. Read moreGenuine Hotels.com guest review
very good position, closed Westbanhof, good acces from airport, closed to metro station( 20 m) The hotel offer during booking ticket free for public tranportion networkGenuine Expedia guest review
"Amazing don´t having air conditoner in summer"
I wouldn´t imagine to be in a hotel in the most important commercial way in the beautiful Vienna and have a room without air conditioned, until I stay here.Genuine Hotels.com guest review
"My first trip to Vienna, Austria"
Free Internet limited to lobby computer, had to wait several occasions extremely long periods as people using it are insensitive and rude when someone is waiting, hotel should institute a time limit. Another issues are way too much smoking on the patio by the restaurant on the second floor, smoke slips into the rooms and bathrooms were not properly […] cleaned. Will avoid this hotel on future trips. Read moreGenuine Hotels.com guest review
"Close to main railway station and subway."
Close to main railway station and subway. But there is no air-condition in room (when outside is hot - it's very stuffy in the room). No slippers in room. Wi-Fi is for an extra charge (3 EUR per hour, 8 EUR per day).Genuine Hotels.com guest review
"Good hotel for 1-2 nights stay in Vienna."
The hotel is located less than 5 minutes away from Vienna Westbahnhof and is quite convenient for someone who's visiting Vienna for a short time and arriving/departing by train. It is also right on the major Vienna shopping street, Mariahilfer strasse, and right next to a subway station on the line going directly to the Old Town of Vienna. We arrived […] from Budapest (2hrs 45 min train ride) to explore Vienna with an overnight stay and the hotel was absolutely perfect for us. The room was clean and quiet and the price was great (booking was done one day in advance). They charge separately for WiFi and breakfast and these are overpriced. There are plenty of places to have breakfast on Mariahilfer and WiFi is available in many of these places as well. Recommended! Read moreGenuine Expedia guest review
"Inexpensive hotel near Westbanhof"
Clean, inexpensive hotel near West Banhof train station and underground. Great place to stay to explore city. Sidwalk cafes nearby. Hotel gives free pass to all Vienna transportation for all the days that you stay there.Genuine Expedia guest review
"Close to city center and train station"
We were only in Vienna for 2 days, but were able to walk to all the sights from the hotel. The fact that hotel is 1 block from the train station could not be better as we arrived into town at 10 pm.Genuine Expedia guest review
We had a pleasant stay, location is perfect close to Ubahn. Our faucet in the toilet was a little defect received ½ bottle of wine as compensation fair enough.Genuine Hotels.com guest review
"Very Convenient Location!"
Just a short walk from the train station, this location is perfect for the traveler not wanting to schlep his or her bags all over the place. The best perk is that Inner City gives you a ticket to use the U-Bahn for free, and the hotel is very conveniently located to two U-Bahn stops (Westbahnhof and Zieglergasse). Our room was a good size and was very […] clean. Breakfast was quite good as well! Read moreGenuine Hotels.com guest review
Great location right by main train stationGenuine Hotels.com guest review
"Excelent location, but unfriendly staff"
The location was the best, with a metro station just around the corner, in a very nice neightborhood, just at the beginning of one of the main shopping streets. The hotel provides you the transportation card for the duration of your stay (Good catch that is not advertise). However, the charge for the internet use (and the connection is very bad! I ended […] up paying without really using it). The staff was extremely unhelpfull. Read moreGenuine Hotels.com guest review
Very simple Hotel. Probably best for just a one night stay for buisness travelers. The room was small but adequate for one night. Staff was pleasant and the room was clean. This is a basic no frills hotel. We only stayed here for one night because we needed to be close to the train station. The location is Ok if you want to be close to the train station […] but is not really central enough if you want to see the sights of Vienna (though it is close to the underground so thiings are accessible). My husband and I both felt that the bed was very uncomfortable. If you usually stay in slightly better known hotels like us (we generally stay in Marriot hotels) then I would not recommend this hotel. If you just need a clean place to lay your head before catching a train then this hotel will do. Read moreGenuine Expedia guest review
very clean and comfortable.close to city center.close to metro, train station, and all transportation in general. easy to get to from airport.Genuine Expedia guest review
"Average hotel with good price"
Location is at the beginning of shopping St. Has a prking very close but its not free.Genuine Expedia guest review
"only if you have no other choice"
Not a 4 star hotel, at best 3 star. Very convenient location from the train station- only redeeming quality. Whatever you do, do not waste your money getting the Wi-Fi. They charge 19 euros for 24hrs and it does not work. It's so slow, freezes for no reason, considering you are paying so much money, you would expect better connection!!!!Genuine Hotels.com guest review
right off the train station / bus station / underground, two blocks from the Haydn House, lots of shops and restaurants nearbyGenuine Hotels.com guest review
The Intercity Hotel Wien is located very close to the railroad station.Genuine Hotels.com guest review
"InterCity hotel Wien"
Great location. Good price. Got free metrocard during the stay. The internet usage in-room is way too expensiveGenuine Hotels.com guest review
The best feature of Intercity Hotels is the free public transportation pass.Genuine Expedia guest review
"very happy with the hotel"
Loved the location, the hotel . My only grudges is the lack of airconditioning. Would go back, but only when the weather is on the cool side.Genuine Expedia guest review
"Good All Round"
The hotel was very modern and clean, and the staff extremely friendly and helpful. The location was good too, making it very easy to get to and from the railway station.Genuine Hotels.com guest review
"Value For Money and Good Location."
The hotel is located just a few crossing to the railway station.It is currently under renovation however we have not been disturbed by any sound (not sure if it is because of the room that we were given).It comes with the facilities similar to that of other hotel.It has a room that can only fill two single beds with three side table and power point […] on two side of the side table.The toilet is in moderate size with special heater light that can be turn on (especially useful in cold season).The room does come with television, a safe deposit box and a fridge (if you need either of this or all).It does not provide free bottle of drinking water and it also does not have an electric kettle.The hotel has elevators.It allows free storage of your luggage.Breakfast can be included with a min sum paid to the hotel. Main Railway Station and Metro Station are about or less then 5-mins walking distance. WIFI is provided in our room but it is stated as SLOW speed if you want higher speed you will need to pay extra. The hotel is located just along the shopping street and with a Supermarket (BILLA) directly opposite the hotel. Hotel provide us with the free transportation pass whereby we can have a rest of our mind having to pay for transportation. We were there for four straight nights and it also won’t be a problem if we get the one week pass as it is around 16 euro. But a saving is still a saving. Especially good for those short stay. Read moreGenuine Expedia guest review
"Value for money hotel near westbahnhoff"
We stayed here on christmas eve for 1 night. Staff was helpfull and room was clean and tidy. Location is very good for train travellers. I would suggest it for a short stay for sure.Genuine Hotels.com guest review
Very comfortable - ask for extra pillows. Ask for extra milk and black tea if you want proper tea. From station you can take tram 5 (but not back) door to door. Extraordinarily quiet except for church bells at 07.00 and 19.00Genuine Hotels.com guest review
Very well situated stumbling distance from Westbanhof, was very good value with the public transport ticket also.Genuine Expedia guest review
"Good city hotel"
This hotel provided outstanding value for money, with good rooms (although shower door wouldn't close fully) Ideal locatoion for West Bahnhof and the U-bahn.Genuine Hotels.com guest review
"Good deal for a reasonable price."
Overall my stay was ok. But since it is summer, the room temperature in early afternoon is too hot. This is the only downside of the hotel. I hope this problem can be addressed before clients go to other establishments.Genuine Expedia guest review
Great location especially with the offer of free public transport. Having breakfast included in the price would have been better.Genuine Hotels.com guest review
Really well located within easy walking distance to airport bus and inner city ring.Genuine Expedia guest review
"No air conditioning, no wifi make for a bad stay"
When Vienna is 40 degrees Celsius and you're thrown into a small and stuffy 9th floor room, living becomes unbearable. If you wanted wifi you have to pay, if you want extra pillows you cannot have them and a laundry service is not available. They initially put us in the wrong room with two twin beds when we had paid for a king. When we called about […] this, they told us to push the beds together. We had to be persistent to get the room we paid for. Read moreGenuine Hotels.com guest review
"Clean comfortable and convenient"
Staying for just a few days on a weekend was a pleasure. The staff were helpful and friendly and the rooms were comfortable and clean. Nothing fancy or particularly memorable about the rooms, but they were up to date and nice.Genuine Hotels.com guest review
"Modern convenient and comfortable"
Was paying for the cheapest room. It was smallish but in good condition. No air con but the full height window opened completely, Even then it still got very hot in the room. Hotel is next to a church so expect to be woken at 7.00 weekdays by the morning bells. They are very loud especially if you have the window open to keep cool. They go on for about […] a minute and then the same again in the evening. But many churches in the city do the same. Hotel location is not in the historic centre but great for getting about because it is almost on top of an underground entrance and just 200m from westbahnhof. Hotel give you a pass for all the public transport. Hotel style is modern and functional. Its a great base and had everything we needed. Read moreGenuine Expedia guest review
"Not worth that price"
Just like a motel. Too pricy for such quality.Genuine Hotels.com guest review
The hotel is in a great location, close to places to eat as well trains and trams. The breakfast is wonderful. When staying in the courtyard side you get woken at 7.am with many bells. Quite a shock but funny. The only down side is you have to pay for wifi. How 'cheap' is that?Genuine Hotels.com guest review
"a good hotel"
Close to the city centre, next to the train station what more could you ask for. The soon was great value for monoey. We even got a travel card thrown in too.Genuine Expedia guest review
Ok hotel room.. No A/C...Genuine Hotels.com guest review
It will be useful if there is a kettle for boiling water. And extra pillows in the wardrobe since the pillows are really thin. It is very easy to get to all the attractions by metro. The hotel gave us free transport during our stay too!Genuine Hotels.com guest review
Nice and clean, good location.Genuine Hotels.com guest review
"Vienna waits for you..."
Perfect location for shopping and a short walk to the city centre....lots of restaurants around and close to west train station.Genuine Expedia guest review
The staff were very friendly and helpful, we got a heavily discounted room which was spacious and fantastic value. The pillows were a bit average and the communal internet was too slow to bother with, but other than that it was a very good experience, thanks very much.Genuine Expedia guest review
This hotel is in a great location. My only complaint was with the level of noise. Other reviews and guides suggested this would be a quiet hotel with sound proof rooms however despite asking on arrival for a quiet room we could hear every single word being said by the young family next door and even the music being played through the corridor PA system. […] Thankfully the reception staff were more helpful the second time around and moved us to a much quieter room, after that it was a very pleasant stay Read moreGenuine Expedia guest review
A smart clean and comfortable hotel with friendly staff. Could have done with additional pillows and blankets in the room.Genuine Expedia guest review
"Good location and friendly staff"
The staff were friendly and accommodating. Showing due consideration of my limited time in Vienna, the reception staff identified places I could visit and provided excellent directions. The location of the hotel is good, easy access to the underground system and there are a good variety of shopping areas within the vicinity.Genuine Expedia guest review
great timeGenuine Hotels.com guest review
"great location, fair service"
location is great. and the hotel gave me the two days' public transportation card which will allow me to take metro/tram/bus for free! the hotel is very close to the westbahn, so you can take metro to anywhere you want. BUT the service was just ok...the staff were not very friendly...they don't smile...actually i find many austrian don't smile... ?!!! […] not just hotel staff, the bar servants, cafe waiters...jeez...i paid for being treated with their long faces...and they still expect tips?!!! i don't understand... Read moreGenuine Hotels.com guest review
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