All hotels in Addison, Texas, United States of America
1 room, 2 adults
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4960 Arapaho RdAddisonTX75001United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 504 reviews)

  • Location
    Great location
  • Amenities
    Bad amenities
  • Wellness Area
    Poor wellness & sports facilities
  • WiFi
    Bad internet service
4.0 / 5Excellent
"Get away"
Got to come to town for a conference and get away with my wife. The hotel was clean and comfortable. The staff was very helpful, I would recommend this hotel to anyone.
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Dear Michael Thank you for bring your wife on the work trip and making it a GET AWAY! We look forward to see you again. Sincerely
2 night trip Nov 4, 2015
Michael Mathis
US
3.0 / 5Good
"Updated hotel, ROCK HARD BED!!"
We arrived about 9:00pm and the front desk clerk seemed like she was bothered that we were late. When we asked where the closest entry door and elevator bank was to our room, she said at the other end of the building, which was even further then us going through the lobby. As we were making the trips back and forth to unload the car, the said clerk was running down the hall and nearly mowed us down trying to get outside, perhaps it was shift change by this point. The hotel was updated and clean, but our bed was as hard as a ROCK!!! It was the hardest bed I've ever had the displeasure to sleep on. Luckily, we only had to stay 1 night before going to our Hyatt House Hotel to stay our other 4 nights. I couldn't imagine having to sleep on that bed for 1 more night.
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Dear Traveler I truly apologize that this happened during your stay at our hotel. We are working to improve all customer service for our guest. Thank you for taking the time to review the hotel we can learn and grow from it. Sincerely Chuck Hernandez
1 night romance trip Nov 5, 2015
A Traveler
US
5.0 / 5Outstanding
it was very good.
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Thank you for your 5Star review. Sincerely
3 night business trip Nov 5, 2015
zhuo xi
US
3.0 / 5Good
"It's ok stay"
If you are just passing through then it's ok. Front desk lady was rude. People we loud and fighting. Could hear in all in my room. It is located right front of public transportation..
Genuine Expedia guest review
Other trip Oct 26, 2015
mini
US
5.0 / 5Outstanding
"would stay again"
Recently renovated lobby and bar. Urban feel. Cool. Would have liked breakfast included with room rate
Genuine Hotels.com guest review
1 night business trip Oct 21, 2015
honey
US
4.0 / 5Excellent
"Couples Weekend"
The hotel overall is very nice, it is going through some updates though. We did not have water the first couple of hours we were there because of a pipe busting and we did not have towels either the second day, because they had to wash more. The room is very large and very pretty! The bed was very comfortable and overall the room was great! The wifi did not work which was disappointing. Overall, great place to stay once it is completely done with renovations!
Genuine Hotels.com guest review
2 night romance trip Oct 9, 2015
A Traveler
US
3.0 / 5Good
"Wi-Fi connection was terrible"
The wi-fi was terrible, which is s pet peeve of mine when traveling for business.
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Valued Guest Wifi is very important in today's world so the hotel has moved forward with a new company for Wifi. This should improve the service throughout the building. Your voice has helped our ownership understand the importance so THANK YOU!! Chuck Hernandez
1 night business trip Oct 15, 2015
A Traveler
US
4.0 / 5Excellent
"Will be a secret gem"
Friendly staff... Hotel undergoing construction but the rooms are nice.
Genuine Hotels.com guest review
2 night business trip Oct 10, 2015
Chevalier
US
4.0 / 5Excellent
"Will recommend and will stay again"
2 day business trip. Owners and management seem to be on site and always very attentive. In the last stages of construction. Great staff. Rooms look great. The value you get for the money is very good. In the middle of a lot of different dining and entertainment options
Genuine Hotels.com guest review
2 night business trip Oct 7, 2015
LEVI
US
4.0 / 5Excellent
"Great hotel for a great price"
Great hotel room! We will stay here again...
Genuine Hotels.com guest review
1 night romance trip Oct 7, 2015
A Traveler
US
3.0 / 5Good
"OK hotel stay"
The hotel was decent, they had a lot of construction going on at the time this made the place a little messy and a little inconvenient to deal with. I needed to print my boarding pass and was told the hotel does not have computers or printers for guest use. While driving through the parking lot a fork lift operator came very close to reversing in the rear end of my car had to speed up a little to avoid it.The room was cleaned daily I have no complaints about that, and the hotel is walking distance to several restaurants and also Walmart. I do not think I would stay here again but would find something in the vicinity.
Genuine Expedia guest review
Response by Radisson Hotel Dallas North - Addison
Charles Our renovation is complete!! We have a new business center as well as every room has been renovated. Please give us a second try and I'm sure you will be impressed. Chuck Hernandez
Other trip Oct 2, 2015
Charles
US
2.0 / 5Fair
"Hotel was under renovation."
Hotel was under renovation and I didn't like that if I had known I wouldn't have booked the room there. The room I received was not at all like the picture that I seen through Hotel.com and I was not happy but had to deal with it. The location of the hotel was great. Hotel is close to a lot of restaurants and to the Addison shopping strip.
Genuine Hotels.com guest review
2 night trip with friends Aug 7, 2015
Kesaia
US
4.0 / 5Excellent
"Anonymous"
Check in was great. Except there were no phones in the room. Service could have been better. I booked a two bedroom and when I mentioned it over the phone they said since it was third party there was no guarantee so I ended up with one bed and paid extra $50.00 deposit, which was not mentioned. Hotel was in good location for Addison.
Genuine Hotels.com guest review
1 night family trip Sep 26, 2015
A Traveler
US
1.0 / 5Poor
"Disappointed"
Very disappointed in this hotel after almost 3 hours having to relocate because both rooms we were giving had not be cleaned at all and one of them had no running water to it at all. I understand when renovating things happen but I had booked our room in advance to not have a problem.
Genuine Hotels.com guest review
1 night trip Sep 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Moneys worth."
They are doing a remodel so be prepared. A nice place, quite and very presentable.
Genuine Hotels.com guest review
1 night trip Sep 13, 2015
Glen
US
4.0 / 5Excellent
"Friendly Staff"
Staff was friendly.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
Deanna
US
3.0 / 5Good
"frequent travelers"
This property was a purchase from holiday inn and is being rehabbed. Dirt and debris visible. You can see evidence of doors and walls being painted over and lacking perfection. Room door had a busted lock. Only one set of towels on 2nd day. Complained to front desk and rather than apologize she stated what I could have done. Reserved a smoking room but upon check in was informed a non smoking property
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Dear James I apologize for the issues you had during your stay. We have completed the renovation and we hope that you will give us a second chance. We are working with the staff everyday to improve service so each and every guest is treated with total respect. Thank you for taking the time to write this review. Chuck Hernandez
2 night family trip Sep 4, 2015
James
US
4.0 / 5Excellent
"It'll be greater soon!"
It was a cool stay for a last mintue booking. They are under construction so it's busy during the day. They need to remodel the tubs it has mold that is visible but again it's a work in progress. The bed is comfy and it's quiet at night...
Genuine Hotels.com guest review
3 night family trip Aug 31, 2015
Kiara
US
5.0 / 5Outstanding
"Great stay,"
The stay was great, from the time we checked in until we left. They were very friendly and helpful. They're currently construction and we got stuck in the elevator...lol Outside of that EVERYTHING was great
Genuine Hotels.com guest review
3 night family trip Aug 28, 2015
Simona
US
3.0 / 5Good
"OVERALL OK!!!"
Well I can honestly say it wasn't a bad stay room was clean only thing that I did not like was they said it was a non smoking room but the minute you walk into the room you're hit by the smell of smoke. The staff was friendly pretty comfy room, the amentites did check out awesome although the pool was not heated :(
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Dear Overall OK We strive for a 5 star experience so I apologize that you did not receive that during your stay. Our building is non smoking so I would like to talk to you to see which room had the smoke smell in it so we can deep clean it. Thank you Chuck Hernandez
2 night romance trip Aug 28, 2015
A Traveler
US
2.0 / 5Fair
Beeeyatch at the front desk was rude cold and made me feel like being sterilized
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Kevin I do apologize that you felt that was after staying at our hotel. We have been working everyday to improve our service as a team. This behavior is not tolerated here. Thanks again for your review. Chuck Hernandez
1 night business trip Sep 1, 2015
Kevin
US
2.0 / 5Fair
"Not enough space to say what all went wrong"
Not enough space to say everything that went wrong here. Hotel is actually still under construction..
Genuine Expedia guest review
Response by Radisson Hotel Dallas North - Addison
Dear Jada I'm sure this apologize is very late but I will let you know that we have finished our renovations and the hotel is much different now. We are working everyday to improve the service and quality for every guest. We hope you will give us another chance soon. Chuck Hernandez General Manager
Other trip Aug 31, 2015
jada
US
3.0 / 5Good
"AC Unit"
In our room the air conditioning unit was mounted on the wall next to the ceiling, and when it came on it blew directly on our faces. It was uncomfortable to sleep with the cold air and the air itself blowing on us all night. The bed or the air conditioning unit needs to be moved. I don't know if all rooms are set up that way, but if they are I would not stay there again. Everything else was good.
Genuine Expedia guest review
Response by Radisson Hotel Dallas North - Addison
Herman We only have 2 rooms that are setup like this but we have changed the A/C so that it does not blow directly on the guests face throughout the night. Thank you for bringing this to our attention it will change other guests stays for the future. Thank you for your review. Chuck Hernandez General Manager
Other trip Aug 31, 2015
Herman
US
5.0 / 5Outstanding
"Awesome stay in a BEAUTIFUL room."
It was awesome! I was FIRST to stay in one of the newly remodeled rooms ... and it was such a pleasure! Loved, Loved, Loved the bedding, the lamps, and oh my! The bathroom counter! FINALLY, one with enough room on it! Loved the artwork ... the carpet. GREAT job, Radisson. The front desk person was VERY helpful ... all in all, can't wait to stay there again!
Genuine Hotels.com guest review
1 night business trip Aug 27, 2015
Linda
US
1.0 / 5Poor
"Unsafe"
Unsafe
Genuine Hotels.com guest review
Response by Radisson Hotel Dallas North - Addison
Tiffany UNSAFE is a powerful word. Please let us know what we can do to improve your safety. Our guest safety and staff safety is our number one priority. Sincerely Chuck Hernandez
1 night business trip Aug 23, 2015
Tiffany
US
1.0 / 5Poor
"worst hotel experience ever"
will not recommend, will not return
Genuine Hotels.com guest review
4 night business trip Aug 17, 2015
A Traveler
US
4.0 / 5Excellent
Stayed one night, hotel under renovation but had great stay.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Lothar
US
1.0 / 5Poor
"Not impressive"
Hotel is dated. Bed was comfortable, and AC blew cold, but nothing else was very impressive at all. Rooms were noisy (could hear elevator and neighbors all hours of the night). Desk chairs partially blocking the stairwell/fire exit. Breakfast was decent, but was in a makeshift conference room and had a weird feel to it. Maybe it was due to the hotel changing from a Holiday Inn to a Radisson, but I feel there are other better options in the area.
Genuine Hotels.com guest review
2 night trip with friends Aug 14, 2015
A Traveler
US
2.0 / 5Fair
"Disappointed."
Very disappointing. No where on the Hotel website did it say it was under construction. The room was next to the elevators and I could hear everyone use them. There were dirty old mattress just sitting outside not in a dumpster. The water spout in the bathroom was loose and almost falling off. I didn't get any replacement shampoo or soap the first night I was there. Worst part is there was a managers welcoming and the manager or GM who was there complained about spending money for this and that he didn't get to where he was by being nice. After that comment I left as I felt uncomfortable being there. If I could I would have asked for a refund and found another hotel.
Genuine Hotels.com guest review
3 night business trip Aug 10, 2015
A Traveler
US
4.0 / 5Excellent
"Under construction and getting improved"
Room was good - I like a fridge and microwave. Beds were nice and it was comfortable. Cleaning staff rarely showed up and had to be reminded to do our room or at least get us towels. The hotel was in construction but it was never noisy just messy. There was garbage all over the property that needed to be picked up such as mattresses. I would stay again though, as value for money and free parking.
Genuine Hotels.com guest review
5 night business trip Aug 5, 2015
Tracy
US
3.0 / 5Good
They are remodeling. The lampshades dusty. Very flimsy mattresses. The toilet made noises 24/7. And on hotels.com website the have the remodeled rooms on the site. The clerk stated she was unsure why hotels.com had the remodeled rooms they will not be updated until September 2015. She stated I eadnt the onky guest to question
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2015
A Traveler
US
2.0 / 5Fair
the hotel was renovation I felt like they could stated that on their website- so then I could have made a decision to stay somewhere else - I was charge on my credit card before I even arrive to the hotel. The water was shut off for about an hour and know told us at all. I think once the renovation is finish this will be a pleasant hotel. It good location to several eatry & little shops
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Elaine
US
1.0 / 5Poor
"STAYCATION GONE BAD"
BAD HOTEL TO STAY IN. LOBBY WAS HOT UNDER RENOVATIONS. HEARD NOISES ALL DAY AND SOME NIGHT. OUTLET DID NOT WORK. THERE WAS A BIG ROACH IN OUR BATHROOM! ROOM SERVICE REFUSED TO TAKE OUT. RAN OUT OF BATHROOM TOWELS. FOR A MOMENT THERE WAS NOT HOT WATER. ELEVATORS ARE SUPER HOT AND TAKE LONG TO WORK. SERVICE WAAS BAD. I WOULD NOT RECOMMEND. !!
Genuine Hotels.com guest review
2 night romance trip Aug 7, 2015
A Traveler
US
2.0 / 5Fair
"Terrible service, decent room!"
Service was terrible!! Room was okay. If you stay here, don't ask the front desk for anything because they don't know and won't show any interest in trying to help you.
Genuine Hotels.com guest review
3 night family trip Aug 6, 2015
A Traveler
US
4.0 / 5Excellent
"Great Location"
This hotel is a nice hotel in addison, tx. It is located to some of the best restaurants and only a few minutes from metro Dallas area.
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
US
3.0 / 5Good
Staff was not knowledgeable about surroundings restaurants etc. Hotel was under construction
Genuine Expedia guest review
Other trip Aug 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Bang for your Buck in the Dallas Metro Area."
Nice Location, Clean Rooms, Excellent Customer Service.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Jorge
US
1.0 / 5Poor
Picture of the room was completely different then actual room.
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2015
Brady
US
3.0 / 5Good
"Blah"
Short and quick. I ask for a few items, like a bowl, a spoon, a couch in my room. Didn't have any of those.
Genuine Hotels.com guest review
2 night business trip Aug 1, 2015
Creed
US
4.0 / 5Excellent
Good stay. A-c switch briken so coukdnt adjust temp
Genuine Expedia guest review
Other trip Aug 4, 2015
A Traveler
US
3.0 / 5Good
The coffee maker was removed from the room.
Genuine Hotels.com guest review
1 night business trip Jul 29, 2015
William
US
3.0 / 5Good
"Lots of choices nearby.."
This hotel is under renovation & is a mess. They are under-staffed & the improvements (based on other reviews) are taking way too long. A once beautiful, efficient hotel will hopefully be that way again soon!
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Cheryl
US
2.0 / 5Fair
"Ok if you are ok with people smoking week."
Room was clean and nice except for as soon as I stepped into the hallway of my floor, all I could smell is weed. All the way to my room and until I left the building the next morning.
Genuine Hotels.com guest review
1 night trip Aug 1, 2015
Christopher
US
5.0 / 5Outstanding
"Great Experience"
Very nice very clean hotel will continue to use them for business staff was great
Genuine Hotels.com guest review
1 night business trip Jul 30, 2015
Justin
US
2.0 / 5Fair
It looked like the hotel was undergoing renovation and had opened up entirely too soon. I will not be booking another stay here.
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Nicole
US
5.0 / 5Outstanding
"Great Hotel to stay in at great rates"
We stayed at this hotel for a youth basketball tournament in Frisco which is not far from the hotel location. With the North Dallas Toll way just two blocks away made it a lot easier to get around. The service was great along with the room always being cleaned when we got back from a long day at the basketball courts. I truly refomend this hotel to anyone that's coming around this area for any situation. We had a great time and enjoyed our stay. This is one of the best Hotels we had stayed at great rates.
Genuine Hotels.com guest review
3 night family trip Jul 22, 2015
Juan
US
3.0 / 5Good
"Room was perfect but outside of my room..."
My room was very clean and comfortable. The front desk people where very friendly but that was it... breakfast was horrible 8.99 for some cold premade eggs eww, the breakfast lady was very rude as well. The hotel is going through remodeling, but a little cleaning outside of the rooms wouldn't hurt.
Genuine Expedia guest review
Other trip Jul 27, 2015
Rafael
US
5.0 / 5Outstanding
"Love this hotel"
Love the friendliness of the staff. Although they are doing renovations everything is clean The staff makes a difference and Lisa at the front desk is so professional and very helpful
Genuine Hotels.com guest review
3 night business trip Jul 21, 2015
Catherine
US
2.0 / 5Fair
"No thanks. Not again."
Hotel had just been rebranded as a Radisson. Entire first floor is bring remodeled but no active work was visible. Dining area had no windows and was depressing. Never actually ate there. Didn't even see coffee available. Room was OK but not great... Dingy and worn. Elevator sounded and acted scary... Need painting around elevator entry. Halls were dirty also.
Genuine Hotels.com guest review
2 night business trip Jul 19, 2015
CHRISTOPHER
US
4.0 / 5Excellent
"Comfortable Stay"
The room was clean, the AC worked great, staff was friendly enough. There are renovations going on, but it did not effect out stay at all. Area is safe, close-ish (short drive) to lots of restaurants Overall a nice visit for the price and hotel rating. I will book again.
Genuine Expedia guest review
Other trip Jul 21, 2015
Cathy
US
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